Total 208 service operations manager job vacancies in D08 Little India

• Plan and execute events for internal and external purposes
• Keep event plans under budget and on schedule
• Reach out to potential sponsors and collaborators
• Advertise events through multiple channels
• Maintain accurate records of all expenditures
• Ensure events are carried out successfully
• Strong organizational and management skills
• Self-starter’s attitude
• Comfort working in a fast-paced environment
• Ability to plan and execute projects with many moving parts
• Exceptional leadership and communication skills
• Experience creating and adhering to a budget

Job Description & Requirements

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• 10 +years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

Job Description & Requirements

• Provide inspired leadership for the organization.
• Make important policy, planning, and strategy decisions.
• Develop, implement, and review operational policies and procedures.
• Assist HR with recruiting when necessary.
• Help promote a company culture that encourages top Performance and high morale.
• Oversee budgeting, reporting, planning, and auditing.
• Work with senior stakeholders.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Work with the board of directors to determine values and mission, and plan for short and long-term goals.
• Identify and address problems and opportunities for the company.
• Build alliances and partnerships with other organizations.
• Support worker communication with the management team.

Operations Manager Requirements:

• Bachelor’s degree in operations management or related field.
• Experience in management, operations, and leadership.
• 10 +years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management

• Develop revenue strategies and marketing campaigns
• Track sales activities and reports
• Maintain client database
• Promote and sell company’s products and services
• Maintain and expand customer feedback database
• Expand client base
• Advise management on corporate strategy
• Report to Board of Directors
• Provide recommendations and feedback on corporate strategy
• Lead Sales and Marketing team
• Develop, implement, and maintain sales and marketing plans and policies
• Develop and regularly review sales and marketing budget
• Maintain accurate company database
• Increasing services
• Reducing costs
• Repositioning the company
• Developing the sales process
• Developing competitive analysis
• Developing, implementing, and maintaining sales and marketing tactics

Key Responsibilities of the Restaurant Manager:

·Supports the smooth running of the restaurant and Food and beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest level.

·Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries

·Liaise and engage with Marketing to find the right promotions and activities for the restaurant

·Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained

·Builds and maintains effective working relationships with all key stakeholders

·Delivers effective training programs that advance service standards, profitability, and cost control

·Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered, and documented for internal and external audit, performing follow-up as required

Requirements of the Restaurant Manager:

·Proven experience in overseeing the following Food and beverage operations: All day dining, Meetings, and events with excellent problem-solving capabilities

·Excellent managerial skills with a hands-on approach, lead from the front and lead-by-example work style

·Personal integrity, with the ability to work in an environment that demands excellence, time and energy

·Experienced in using IT systems on various platforms

·Familiarity with Open Table

·Strong communication skills

·Singapore experience with standalone restaurants/will be an added advantage.

We are looking for an experienced food service manager to join our team. The food service manager’s responsibilities will include ensuring that all meals are properly portioned and presented and resolving customer complaints. You should also be able to expedite service during busy periods by assisting in serving customers and processing payments.

To be successful as a food service manager, you should be detail-oriented and knowledgeable about food health and safety regulations. Ultimately, an exceptional food service manager should be able to multitask as well as demonstrate excellent leadership, problem-solving, and customer service skills.

Food Service Manager Responsibilities:

• Recruiting, training, and managing food service employees.
• Scheduling employee work hours to ensure that all shifts are adequately covered.
• Completing payroll and maintaining employment records.
• Ensuring that customers are served quality food in a timely manner.
• Regularly inspecting all work areas to ensure compliance with food health and safety regulations.
• Taking inventory of food supplies and other consumables, ordering necessary supplies as needed, and receiving deliveries.
• Accurately tallying all cash and charge slips.
• Reviewing sales records to determine which menu items are most profitable.
• Arranging cleaning and maintenance services including trash removal, pest control, deep cleaning, and equipment maintenance, as needed.
• Switching off all lights and enabling the alarm system at the close of business.

Food Service Manager Requirements:

• Proven experience working in the food service industry.
• Sound knowledge of labor laws as well as food health and safety regulations.
• Excellent organizational and problem-solving skills.
• Outstanding leadership and management skills.
• Exceptional communication and customer service skills.
• Attention to detail.
• The ability to stand for extended periods.

- Ensuring of monthly hosting of events planning

- Liaison with the stage manager on the details

- Overseeing the operations and pre-event planning process

- Knowledge of events preparation and actual day operations

- Rectification of any problems that arise

- Good in problem solving and handling of situations

Operations Coordinator will manage overall operation of individual businesses. He/She will be reporting to Operations/Senior Manager in various aspects of operations including franchise operations and development, product development, outlet promotions, nationwide and local store promotional activities (in conjunction with Group Marketing Department)

• To assist existing franchise outlets on how to increase their sales and

their contribution profit margin.

• To provide service and support to existing outlets

• Maintain good franchise relationships and plan contracts.

• Handle customer feedbacks and enquiries

• Perform any other duties as required and directed by the Company

• To Provide adequate training to new staffs to enhance performance of the whole organisation.

• Conducts in-house training to staffs on a monthly basis.

• acting as contact points for all agency or organizational personnel;
• keeping lists of the agencies or personnel representing the person, agency or organization;
• facilitating meetings and cooperation among people, agencies and organizations;
• identifying problems in communications among these groups;
• collaborating and communicating with necessary constituents and the public; and
• conducting post-mortems when an incident is wrapped up.

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with team to complete assignments

Job Descriptions

• Ensure daily operations run smoothly.
• Undertake day to day restaurant operational tasks which include cashiering & the taking of food & beverages orders.
• Greet and welcome restaurant diner in a warm and friendly manner.
• Create high standards of customer experience, be attentive towards the customers and their queries.
• Ensure prompt serving/clearing of plates & utensils.
• Maintain high standards of cleanliness within the restaurant.
• Any other duties by the in-line Reporting Manager

Job Requirements

• Passion for service in F&B industry
• Excellent Customer Services attitude
• Willing to go extra miles at work.
• Training Provided
• 6 days' work week, willing to work on weekends and public holidays.
• Work location at Little India Opp Mustafa Center

Benefits

• Travel Allowance + Medical Allowance -
• 7 Days Annual + 14 Days Medical

Working Hours

• 6 days work week
• 10:30 AM -3:30 PM, 6:30 PM to 11:30PM

About the Company

Our Client is a global distributor of industrial and electronic components serving customers in automation, manufacturing and maintenance.

Responsibilities

We’re looking for a strategic and results-driven Regional Head of Supply Chain & Operations to oversee regional supply chain, align regional business strategies, and lead operational excellence and continuous improvement initiatives across the APAC region.

• Lead development and implementation of operations and distribution strategies across the APAC region;
• Manage regional supply chain networks;
• Spearhead initiatives to continuously improve efficiency and productivity in logistics, inventory management, and warehouse operations;
• Oversee management of inventory, ensuring maximum inventory turnover and cost efficiency;
• Establish and maintain a resilient logistics network that ensures timely and cost-effective delivery of products across diverse markets;
• Ensure adherence to local and international regulatory and customs requirements;
• Lead and oversee Environmental, Health, and Safety initiatives across all operations in the region;
• Manage facilities, including offices and warehouses, aligning with operational needs;
• Lead and advocate for a robust customer-focused culture, incorporating it into supply chain solutions;
• Work closely with cross-functional teams to develop and execute regional strategies.

Requirements

• Experience in a end-to-end warehouse operations and supply chain management;
• Experience leading strategic and operational initiatives;
• Experience managing regional teams;
• Familiarity with process improvement frameworks such as Lean Six Sigma;
• Strong management skills, with ability to interact with people from various levels;
• Positive personality, with a customer-centric attitude;
• Ability to multi-task and work well under pressure, with a can-do attitude.

Employment Details

• Attractive remuneration and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

- independent and sociable personality

- possess wide network of customers

- manage the bar operations

- assist in tabulating daily sales

- lead a team of staff daily

- purchasing of stocks

- liaison with suppliers

- provide monthly pnl statements

- planning of work roster deployment

- other adhoc duties

monthly 4 days off

· Maintain constant communication with Managers, Staff and Vendors to ensure proper operations of the company

· Develop implement and maintain quality assurance protocols.

· Ensure that operational activities remain on time and within budget.

· Inspecting construction sites regularly to identify and eliminate potential safety hazards.

· Conduct budget reviews and report cost plans to upper management.

· Supervising and instructing the construction team as well as subcontractors.

· Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable

· Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects

· Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements

· to meet project budgets through assessing and analyzing operational and financial risks that may be encountered in the execution of planned construction projects.

· Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached

· Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership

· Convey project needs from the project manager to the management of the firm.

· Need to attend the toolbox meeting on daily basis early morning schedule.

· Need to visit the dormitories on time to time basis in order to supervise the safety of the worker an liase with them on their issues.

Required Skills and Qualification

· Strong IT skills including database development

· Good decision making skills and response to high pressure situations

· Excellent interpersonal communications and organizing skills to coordinate project activities.

· Vast knowledge in international construction markets.

· Knowlede about realestate markets around the world will be an added advantage.

Education Experience and Licensing Requirements

· Candidates must posses atleast a Bachelor’s Degree

· Experience may be considered equivalent if ecperience demonstrated increased depth and breadth of responsibility.

WE ARE HIRING

Full Time

- SERVICE CREW

- BARTENDER

SALARY FROM $1,600 - $2,000 (5 DAYS PER WEEK)

7 HOURS PER DAY (EXCL. 1 HOUR BREAK TIME)

*APPLICABLE TO SINGAPOREAN/SINGAPORE PR/LONG-TERM VISIT PASS*

Whatsapp: 8944 1076

Location: Tyrwhitt Road

(Located inside Mercure Hotel)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

• Responsible for achieving the stipulated sales target set by company.
• Formulate offline sales strategy, develop, and organize the implementation of a comprehensive sales plan, lead the team to translate the plan into sales results.
• Actively seek out new sales opportunities by identifying and targeting potential customers in the enterprise software market, with a preference for those needing Edutech and Office Automation (OA) systems solution.
• Stay informed about software industry trends, competitive services, and market conditions.
• Create and deliver persuasive sales presentations and proposals to potential customers.
• Build and maintain strong relationships with existing/new clients to understand their evolving needs, address concerns, and ensure client satisfaction.

• Preferred qualifications include 5 years or more of B2B software sales experience, with a proven track record of meeting or surpassing sales targets. Prior sales experience in the Edutech and OA office software industry is desirable.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Must maintain high professional and technical knowledge standard.
• Fluency in English and Mandarin for interactions with Mandarin-speaking clients or staff at the China branch.

Experience: 10+ Years

Role: Project Manager

Key Domain/ Technical Skills: PDPA PII

Key Responsilbilities:

Project Management

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

Stakeholder Management

- Work hand in hand with Business Project Managers to manage project stakeholders and relationships e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

Scope Management

- Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

Project Governance

- Prepare investment approval deck and manage approval of project by Investment board. Organize and facilitate PSC meetings, chair PWC meetings.

Risk and Issue Management

- Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

Process Adherence

- Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

Project Reporting

- Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

Project Scope

- Collaborate with stakeholders to gather business requirements, ensuring they align with PDPA regulations.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 10 years’ relevant experience preferably in a Finance Institution.

Essential:

· Project Management certification or successful completion of a recognized project management curriculum

· Experience in banking, PDPA Singapore, Personally Identifiable Information Protection, and regulatory projects is mandatory

· Strong and proven Stakeholder Management skills, problem solving skills and can-do attitude

· Ability to quickly pick up and undertake necessary steps to fulfil internal procedures/processes in accordance with compliance and governance framework

- Ability to steer stakeholders to the common goal of project scope to ensure time, cost, and scope are well maintained

A Marketing Manager manages the implementation of branding and marketing efforts for an organisation. Responsibility for managing the brand image, marketing communications and promotional campaign lies with the Manager, who also guides marketing research on brand awareness, market trends and target consumer landscape. The Manager then develops measures based on this research to enhance promotion of product and service offerings.

KEY ROLES AND RESPONSIBILITIES:

• Conceptualise collaterals on the ground according to events' themes
• Develop marketing campaigns that are aligned with brand and marketing strategies
• Develop measures to enhance customer experience across traditional, digital and social media platforms and customer touch points
• Develop measures to improve future marketing campaigns based on identified areas of improvement
• Develop measures to increase e-commerce traffic and presence based on analysis of website trends and patterns
• Develop strategies to enhance brand reputation based on current brand position and market awareness
• Evaluate how current workplace technology approaches can be improved to raise productivity
• Evaluate how latest technology trends can be leveraged to spur innovation in product and customer brand experienc
• Liaise with key internal stakeholders to develop marketing strategies
• Manage organisation's website design and performance
• Manage relationships with vendors and creative agencies
• Propose department’s financial budgets for management approval
• Propose marketing channels according to target customers and market segments based on data analysis
• Provide on-the-job training to subordinates
• Review press releases and media kits for distribution to targeted media partners

ADDITIONAL INFORMATION:

• Degree in Business Administration or equivalent
• Minimum 10 years of progressive experience in marketing with at least 3 years in a managerial role in a sizeable company in a consumer or engineering industry
• Pleasant, eloquent with excellent communication skills
• Strong business acumen to partner with the sales/commercial teams to drive business profitability
• Creative and well-verse with digital marketing
• Teamplayer

Listed amongst Marketing Magazine 's Creative Agencies of the Year, PROTOCOL is a creative agency built for the bleeding edge of culture.

We are an award-winning agency working with global and local brands alike such as SingPost, luckin, Singapore Art Museum, Mandai, Canon, Milo, Starhub, giga, Nestlé, MAGGI, Meiji, Singapore Grand Prix amongst others.

We're also known for our creative spin-off projects like fifty-two and ChillPills which have been featured in numerous mainstream and trade media.

We own Main Street Commissary, a cafe + curatorial art space located right below our agency offices at 81 Rowell Road.

The account manager will support the agency across 3 key accounts.

Scope of work

• Support the Account Director and Planning Director on tactical and strategic aspects of the account;
• Confident to lead, pitch and present to the clients during a proposal;
• Provide a touch-point to our clients in daily account liaison requirement
• Engage in difficult conversation with clients on behalf of the team members;
• Leading the process of establishing the ways of working for the social team to follow to conduct audits, create analytics reports, proposals and processes for clients.

For all placements

• Responsible for helping the agency and clients stay up to date with the ever-changing social and digital platforms.
• Support the clients in community management and response escalation.
• Work with the creative and management team in developing campaign concepts and proposals.
• Work with the creative team in visual concepts from graphic design pieces to animated content and production work.
• Ensuring that the agency is abreast with all changes across all social media platforms.
• Manage clients' and team members' expectations in line with agreed cost and scopes of work;
• Manage out of scope work and ensure OOS work are reasonably acceptable in view of timeline and resource available and that they are billable;
• Manage resources and work closely together with all internal and external parties (e.g. clients and suppliers) to ensure targets, deadlines and deliverables are met

Key requisites

• At least 3 years’ experience in an advertising agency or related field.

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities.Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders. Identify and resolve project risks or issues.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Bachelor's Degree preferred with 5-10 years of relevant experience
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

Company Overview

YKMJ Construction & Engineering Pte. Ltd is a reputable construction company in Singapore, seeking an experienced and qualified Accounting Manager to join our Finance Department.

Job Summary

We are looking for a highly motivated and organized Accounting Manager to oversee our accounting operations, ensure compliance with financial regulations, and provide strategic financial guidance to support our business growth.

Responsibilities

• Manage and supervise the accounting team to ensure accurate and timely financial reporting
• Oversee financial statement preparation, budgeting, and forecasting
• Ensure compliance with financial regulations, laws, and company policies
• Develop and implement financial processes and controls to improve efficiency and reduce risk
• Analyze financial data to provide insights and recommendations for business improvement
• Collaborate with internal stakeholders, including management, project managers, and department heads
• Manage external relationships with auditors, bankers, and other financial institutions

Requirements

• Professional certification in accounting (ACCA, CA, CPA) minimum have to holding Bachelor's Degree.
• At least 5 years of experience in accounting and finance, preferably in the construction industry
• Strong knowledge of accounting standards, tax laws, and financial regulations
• Excellent leadership, communication, and interpersonal skills
• Ability to analyze complex financial data and provide strategic recommendations
• Proficient in accounting software and Microsoft Office

What We Offer

• Competitive salary and bonus structure
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

How to Apply

If you are a motivated and experienced accounting professional looking for a new challenge, please submit your resume and cover letter to [email protected].

Job Description & Requirements

• Provide formal supervision for employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities.Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Conduct periodic site visits to monitor the progress of construction. Ensure the work is in general accordance with the approved drawings and specifications.
• Prepare construction risk assessment and project status reports. Recommend the release of construction funds. Adjust project resource needs and disbursement schedules. Review agreements, and other submitted documents to ensure timelines are being met.
• Develop communication practices to distribute to stakeholders.Identify and resolve project risks or issues.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.
• Bachelor's Degree preferred with 5-10 years of relevant experience
• Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance expectations and handle problems.
• Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook.
• Extensive organizational skills with a strong inquisitive mindset.
• Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
• Possess excellent analytical and problem-solving abilities and strong interpersonal communication skills.

Ensuring that all food is of excellent quality and served in a timely manner

Planning the menu, keeping in mind budget, and availability of seasonal ingredients

Overseeing all kitchen operations

Coordinating kitchen staff, and assisting them as required

Training staff to prepare and cook all the menu items

Taking stock of ingredients and equipment, and placing orders to replenish stock

Enforcing safety and sanitation standards in the kitchen

Creating new recipes to keep the menu fresh

Keeping up to date with industry trends

Receiving feedback and making improvements where necessary

1. Operations Management

Daily Operations: Oversee daily operations, including food preparation, service quality, and overall workflow.

Inventory Management: Monitor and manage inventory levels, ensuring the availability of essential ingredients and supplies.

Quality Control: Maintain high standards of food quality, hygiene, and presentation, ensuring compliance with health and safety regulations.

2. Staff Management

Hiring and Training: Recruit, train, and onboard staff, including chefs, servers, and cleaning staff.

Scheduling: Develop and manage staff schedules to ensure adequate coverage during peak hours.

Performance Management: Evaluate staff performance, provide feedback, and address any issues promptly.

3. Customer Service

Customer Satisfaction: Ensure customers receive excellent service, addressing complaints or feedback efficiently.

Engagement: Build relationships with regular customers and foster a welcoming environment.

Menu Consultation: Collaborate with chefs to innovate and adapt the menu based on customer preferences and market trends.

4. Financial Oversight

Budget Management: Create and manage budgets, controlling costs while maximizing revenue.

Profitability Analysis: Analyze sales reports to identify profitable items and areas for improvement.

Vendor Negotiations: Work with suppliers to negotiate pricing and maintain cost efficiency.

5. Marketing and Promotions

Local Marketing: Plan and execute marketing campaigns to attract customers, such as discounts, events, or festivals.

Digital Presence: Manage the restaurant's online presence, including social media, review platforms, and delivery apps.

Customer Retention: Develop loyalty programs or initiatives to retain existing customers.

6. Compliance and Reporting

Regulations Compliance: Ensure adherence to local laws, including health, safety, and labor regulations.

Reporting: Provide regular reports on operational performance, sales, and expenses to owners or stakeholders.

7. Facility Management

Maintenance: Oversee the maintenance and cleanliness of the restaurant and food court.

Equipment: Ensure all kitchen and dining equipment is in good working condition.