Total 83 service operations manager job vacancies in singapore marina view

Skillset : Azure, Professional, Cyber Security Governance, Risk & Co

• Familiar working with Microsoft Azure
• Day to day security monitoring on the Azure security alerts, DSM alerts and any other custom alerts related to security.
• Day to day operation of administration and support on Microsoft Cloud Defender, Logs Analytics Workspace, Network Security Groups and Azure Trend Micro Cloud One
• Incident management and resolution, raising tickets to Microsoft and Trend Micro to support and rectify any problems.
• Software upgrade of TrendMicro Cloud One to remediate any vulnerabilities and to get the most out of security administration enhancement
• Support on the vulnerability management in GCC to recommend the mitigation actions to the system OIC and GCC infra
• Conduct queries on the log analytic to support cyber proactive investigation as per Cyber needs.
• Some Knowledge of scripting , az cli, PowerShell , KQL and Logic Apps is advantageous

Responsibilities

● This position will oversee SEA and MENA operations

● Oversee the user growth operations, helping drive initiatives to grow our long-term business and strategic partnerships

● Identify and manage initiatives to improve operational processes and reduce operational risks.

● Monitor operational and risk metrics and escalate potential issues or anomalies

● Deliver recommendations to upper management that shape company and product strategy through coordinating in-depth market research and synthesizing findings

● Work effectively with cross-functional teams within Operations as well as Marketing.

● Collaborate with partners both internal and external to improve points of failure, resolve partner issues, document all critical processes and drive accountability/performance in line with commercials

● Troubleshoot and solve ad-hoc issues in a timely manner

● Manage the full lifecycle of operations from strategy to implementation.

Requirements:

● At least 2 year of experience in blockchain industry

● At least 5 years of experience in Fintech,reputable internet companies, Operations and/or partner management

● 3 years of management experience

● Keen understanding of financial markets (traditional finance, fintech, venture capital, etc.) and technology

● Self-motivated individual who can work with minimal supervision and thrive in a distributed and multicultural team setting

● Strong commercial and operational acumen and critical problem solving skills

● Experience in trading operations and asset custody

● Strong analytical skills to develop reporting, effectively make use of tools and other business processes to elevate operations and enable analysis of nascent industry movements

● Fluency in English, knowledge of other languages, e.g. Chinese, would be an advantage in order to liaise with stakeholders across the region

● Experience in and understanding of blockchain trading business a plus

Working at XT

● Do something meaningful; Be a part of the future of finance technology

● Fast moving, challenging and unique business problems

● International work environment and flat organisation

● Great career development opportunities in a growing company

Summary:
The ICT Security Operations Analyst will play a vital role in monitoring, analyzing, and responding to security events for a global Corporate and Investment Banking client. This position focuses on maintaining and enhancing security monitoring systems, performing incident triage, and addressing recurring security issues to bolster the organization's cybersecurity posture.

Responsibilities:

• Perform real-time analysis and trending of security log data from various devices and systems.
• Maintain and manage data sources feeding the log monitoring systems, including development and upkeep of detection and alerting rules.
• Respond to user-reported security incidents and evaluate the type and severity of events.
• Conduct initial triage of security incidents to eliminate false positives.
• Identify recurring security issues, develop mitigation plans, and recommend process improvements.
• Provide technical expertise on networking and security mechanisms, including firewalls and web application firewalls.

Requirements:

• Strong understanding of networking principles and their practical applications.
• Hands-on experience with Checkpoint R81.10 and FortiGate firewalls.
• Proficiency with web application mechanisms and Web Application Firewalls (WAF) solutions.
• Familiarity with security incident detection, triage, and response processes.
• Ability to analyze security log data and develop actionable insights.
• Excellent problem-solving skills with a proactive approach to mitigating risks.

Qualifications:

• Bachelor's degree in Information Security, Computer Science, or a related field.
• 5+ years of experience in ICT security operations or a related role.
• Certifications such as CISSP, CISM, or CCSP are a plus.
• Strong communication skills to interact with cross-functional teams and stakeholders.

Job Description:

• Responsible for performing accurate and timely name screening review for incoming and outgoing remittances on domestic and cross-border transactions, fund transfers, GIRO, FAST and other related businesses across the bank.
• Responsible for reviewing transaction related documents and submission of advisory or suspicious transaction reports to the Legal & Compliance Department if deemed necessary.
• Responsible for incorporating the Anti-Money Laundering related policies of MAS, ABS and other regulatory agencies and the bank's head office into our AML name screening policy (based on the relevant business scope handled by the team). Responsible for the centralized Anti-Money Laundering management of the department and taking the lead in formulating AML related SOPs.
• Responsible for organizing training and guidance on Anti-Money Laundering operations, strengthening departmental Anti-Money Laundering compliance capabilities.
• Responsible for the submission of Anti-Money Laundering business data and management reports.
• This position entails dual-line reporting to the Legal & Compliance Department and the Operations Department, and is responsible for reporting and coordinating Anti-Money Laundering related business to the Legal & Compliance Department.
• To assist the team leader to achieve AML related KPI indicators and complete tasking assigned by the team leader.

Requirements:

• Diploma or above.
• Approximately 3-5 years of working experience in the banking industry, preferably those with past relevant experience.
• Familiar with cross-border and local Anti-Money Laundering requirements.
• Meticulous and rigorous, able to withstand a certain amount of work pressure and stress.
• Applicants who have obtained relevant certificates or professional qualifications in Anti-Money Laundering or compliance-related industries will be given priority.
• Familiar with office software applications such as Excel and Word.
• Effectively bilingual in English and Chinese so as to communicate effectively with our Head Office and external vendors.
• Able to provide after working hours and holiday support (on rotational basis).

We are looking for a HR operations and Administrative specialist to join our team. The successful candidate will be involved in all aspects of the company operations with a focus on HR operations.

Role and responsibilities

• Manage the lifecycle of employees: onboarding, leaves follow-up and timesheets, offboarding
• Liaise with declaring parties related to HR: IRAS, National service, MOM, Pass application, etc..
• Monthly timesheets collection, control and validation
• Monthly payroll preparation
• Update HR policy as required
• Assist Talent acquisition team as required

Ideal candidate

• 1st experience in a HR operations role
• Experience with MOM regulation
• Knowledge of basic accouting is a plus
• Proficient with Google Apps and MS office
• Proficient with a HRMS is a plus
• Attentive to details
• Good interpersonal skills
• Ability to multi-task and manage priorities

About The Job:

The candidate will support Customer Service in the following areas:

• Resolve complaints in an independent, effective and timely manner within the firm’s service standards
• Deliver timely and quality responses to customers’ queries and feedback received at various customer service touch points
• Manage customer surveys and call-backs with accuracy and promptly
• Support delivery of projects and monthly statistics
• Any other duties assigned to meet the firm and department goals

Requirements:

• Minimum 3 to 5 years of Customer Service experience within Financial Services Industry
• 2 years’ experience in managing escalated complaints from touchpoints
• Ability to identify triggers, customers’ pain points and areas of improvement for the business
• Ability to think for the customer and not accept the status quo
• Knowledge of Financial Advisory sales process, insurance and investment products (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891 | Sugam

• 1 year contract, renewable
• Central area
• Monday - Friday, office hours
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.

details

• West
• M-F 9am - 6pm, hybrid work arrangement

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Drafting of shipping documents (B/L, LC, invoice, PO)
• Coordination of shipments

skills and experience required

• Preferably individuals with at least 2 years of relevant experience
• Proficient in using SAP.

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

Service Crew

6 days, 10am-10pm with 3 hour split shift break, can negotiate, Monday off day

Salary: $2100 -$2400

Location: Boon Keng

Job scope:

• Greet customers and taking orders
• Serving food and drinks
• Any other ad-hoc duties

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities

Customer Relationship Management

• Develop and maintain long-term relationships with leasing customers, acting as their primary point of contact for all service-related needs.
• Proactively engage with customers to assess satisfaction, understand their needs, and identify areas for service enhancement.
• Coordinate regular follow-ups and manage feedback loops to address customer concerns and ensure consistent satisfaction.

Customer Service Enhancement

• Analyse customer service touchpoints to identify areas for improvement, working closely with the operations team to implement changes.
• Collaborate with fleet and operations teams to ensure seamless and prompt service delivery, including on-time vehicle maintenance and service updates.
• Establish customer service standards tailored to the leasing business and ensure these are upheld across all customer interactions.

Service Performance Tracking and Reporting

• Monitor and report on customer satisfaction metrics, including NPS (Net Promoter Score) and Customer Satisfaction Score, identifying trends and recommending action plans.
• Conduct customer satisfaction surveys, analyze data, and present findings to management to guide service improvement initiatives.

Customer Experience Projects and Initiatives

• Lead customer experience enhancement projects, such as loyalty programs, customer appreciation events, and feedback collection processes.
• Develop and implement programs for customer engagement, aiming to build loyalty and foster a community among leasing clients.
• Work closely with marketing team.

Training and Staff Development

• Provide training and support to operations and service staff on customer experience standards and best practices.
• Coach staff on effective communication techniques and proactive problem-solving to enhance customer interactions.
  guidance and coaching to all staff so as to ensure consistent excellent service quality.

Requirements

• Degree in Business related field with 3 years of experience in customer service, customer relationship management, or a related field, preferably in the automotive or leasing industry
• Possess Class 3 Driving License
• Highly effective engagement and communication skills
• Mon - Friday, 8.30am - 6.00pm, Ubi
• Job Reference: QXWRXR73

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Job Responsibilities:

Product Maintenance

• Responsible for timely re-lodgement of Prospectus and Product Highlight Sheet (PHS) for regulatory filing with the Monetary Authority of Singapore (‘MAS’).
• Responsible for product enhancements to support business initiatives and/or comply with regulatory changes. This will include amendment of Trust Deed, preparation of notice and ensure its timely dispatch to unitholders.
• Responsible for maintenance of funds in foreign registration (e.g. Taiwan, Brunei) and assist with local filing and reporting requirements (including the preparation of quarterly fund factsheets and translated prospectus).
• Responsible for periodic distribution payout of funds, ensure accuracy of information (i.e., distribution per unit) and payouts are executed in a timely manner.
• Preparation of materials for periodic meetings with Product Development Committee.
• Maintain product-related information and assist with product-related queries.
• Handles fund related matters, including making invoice payments for costs incurred in the course of legal filings etc.
• Requires working closely with the relevant functional units such as Legal, Compliance and Operations as well as external legal counsels and Trustee

Product Development

• Assist with setup of new products (Authorised and/or Restricted scheme), including taking minutes of meetings and making sure issues raised for the project are addressed and the fund is timely registered with the Authority in support of Sales’ product launch timeline.
• Requires liaising with relevant function units such as Sales Distribution team, Operations and Compliance.

Support for the Business Management

• Work on ad-hoc projects or any other duties as may be assigned from time to time.

Pre-Requisites:

• Diploma in Law or Degree, preferably in Business, Finance & Accountancy

• At least 2 years of relevant experience in the financial industry (in product, para-legal or compliance role would be advantageous)

• Good understanding of unit trusts / ETFs

• Strong interpersonal and communication skills

• Strong Project management skills

• Meticulous and diligent individual with positive attitude

• Self-motivated

• Team player

Other Information:

Lion Global Investors Limited is committed to equal employment opportunity. Our employment decisions are made based on job requirements and qualifications, and regardless of age, race, gender, religion, marital status, family responsibilities, or disability.

Please refer to our Data Protection Policy Statement on how we may collect, use and disclose your personal information. https://www.lionglobalinvestors.com/en/data-protection-policy-statement.html

Please be informed that only shortlisted candidates will be notified.

• Backend administration duties
• Front line customer service to walk-in patrons
• Serve food and drinks
• Clear plates and ensure cleanliness of restaurant
• Handle phone inquiries and orders
• Coordinate delivery riders and deliveries
• Ensure timely and good service standards are met
• Ensure food delivered standards are met
• Observe proper workplace and restaurant cleanliness procedures
• Suggest improvements

Job Requirements

• Pleasant personality
• Good customer service skills
• Administration skills
• Computer skills
• Working location at Clarke Quay MRT area
• Operation Timing (1000-1900) - Shift Timings will be planned later
• Timings can change according to operational requirements

We are seeking a dedicated Data Center Operations Engineer to support our 24x7 data center operations. This role requires working 12-hour rotational shifts to ensure continuous monitoring, maintenance, and incident response for our critical facilities.

Location: Media Hub

• Continuous Support: Provide 24x7 onsite support for data center operations and critical facilities.
• Monitoring: Perform constant monitoring of BMS systems (upstream to downstream), critical facilities equipment, and other systems including fire safety, plumbing, mechanical, and electrical.
• Incident Response: Act as the first responder and Level 1 escalation point for all onsite operational incidents. Conduct hands-on troubleshooting and ad-hoc repairs of mechanical and electrical (M&E) equipment.
• Remote Requests: Fulfill all remote hands requests within the Operational and Service Level Agreements.
• Ticketing System: Manage user requests, incidents, changes, problems, and provisioning through the web portal ticketing system following ITIL standards.
• Safety and Security: Ensure effective implementation of data center safety, security, and customer support policies and procedures. Oversee security operations, including managing resources, enforcing house rules, and ensuring compliance with safety procedures.
• Maintenance Coordination: Plan and support all preventive and reactive maintenance activities with minimal disruption to data center services.

Required experience/skills:

• ITE/Higher Nitec/Diploma in M&E/BMS.
• Experience with BMS systems, M&E equipment, and data center environments.
• Excellent troubleshooting and hands-on repair skills.
• Open to work in 12 hours rotational shift ( 3days work, 2 days off OR 2 days work 2 days off including weekends/public holidays). Off-in-lieu will be provided and adjusted to annual leave.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

• Manage construction activities and progress independently
• Able to understand structural drawing, specifications and requirements
• Supervise structural/architectural works, co-ordinate with client's representatives.
• Supervise and lead a team of workers and sub contractor to perform on site work
• Resolve design site problems encountered during the construction period
• Ensure the quality of work
• Responsible for implementing the work plan of the Project Manager
• Prepare daily progress report and work schedule
• Oversee quality control and safety and health matters on site.
• Attend project meetings
• Other ad-hoc tasks within the Manager’s capability
• Min Bachelor's or Diploma in Civil Engineering or equivalent.
• Min 5 years of working experience in the related field with condominium /the commercial building is required for this position.
• Good communication skill and able to interact with all level of staff
• Good team player, keen desire to learn, contribute, advance and progress with the company

• Manage full aspects of audit engagements, from planning, executing, reporting, clearance of work and completion, up to incentivization of audit files;
• Manage a portfolio of clients including client’s expectations and deliverables, responsible for all client management services, act as a liaison between clients and engagement team;
• Involved in the budgeting process to prepare forecast billings and collections on a regular basis, ensure timely billing and collections

Requirements:

• Degree in accountancy or related discipline and have obtained professional qualification;
• With at least 5 years of relevant work experience in a public accounting firm;
• Possess good initiative, resourcefulness, and meticulous;
• Independent yet team player with strong analytical, project management, and time management skills;
• Excellent leadership, coaching, communication, and interpersonal skills;
• Possess strong technical expertise and good knowledge in IT processes;
• Well conversant in computer skills in MS office; and
• Ability to work within a tight timeline and in a fast-paced environment.

Job Summary: The Product Manager is a key role in product development and management responsible for defining, planning, and executing the product strategy. They serve as the bridge between the development team and various stakeholders to ensure that the product meets customer needs, achieves business objectives, and remains competitive in the market.

Key Responsibilities:

1. Product Strategy:Develop and communicate a clear product vision and strategy that aligns with the organization's overall goals and objectives.
   Define product goals, key performance indicators (KPIs), and success metrics.
   
2. Market Research:Conduct market research to identify customer needs, market trends, and competitive landscape.
   Use insights to inform product development and enhancement decisions.
   
3. Product Roadmap:Create and manage a product roadmap that outlines the product's short-term and long-term development plans.
   Prioritize features and enhancements based on customer feedback, business value, and market trends.
   
4. Requirement Gathering:Collaborate with stakeholders, customers, and cross-functional teams to gather and document product requirements.
   Create detailed product specifications, user stories, and acceptance criteria.
   
5. Product Development:Work closely with engineering, design, and other teams to oversee the product development process.
   Ensure that the product is developed on time, within scope, and meets quality standards.
   
6. User Experience (UX) and Design:Collaborate with UX/UI designers to create user-friendly and visually appealing product interfaces.
   Validate design decisions based on user feedback and usability testing.
   
7. Testing and Quality Assurance:Oversee the testing and quality assurance processes to ensure the product meets defined requirements and quality standards.
   Address and prioritize issues and defects.
   
8. Product Launch:Plan and execute product launches, including coordinating marketing, sales, and support efforts.
   Monitor product performance and gather user feedback after launch.
   
9. Performance Analysis:Analyze product performance and user feedback to make data-driven decisions.
   Continuously monitor KPIs and adapt the product strategy as needed.
   
10. Stakeholder Communication:Maintain effective communication with stakeholders, including executive management, development teams, marketing, and sales.
    Provide regular updates on product progress and outcomes.
    

Requirements:

1. Education: A bachelor's degree in business, marketing, computer science, or a related field is typically required. An MBA or relevant certifications (e.g., Certified Scrum Product Owner) may be preferred.
2. Experience: A minimum of 3-5 years of product management experience, with a track record of successful product launches and improvements, is usually required.
3. Market Knowledge: Strong understanding of the market, target audience, and industry trends in which the product operates.
4. Technical Knowledge: Familiarity with technology, development processes, and product management tools (e.g., Jira, Trello).
5. Analytical Skills: Proficiency in data analysis and the ability to make data-driven decisions to optimize the product.
6. Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams and stakeholders.
7. Problem-Solving: Strong analytical and problem-solving abilities to address product challenges and make strategic decisions.
8. Leadership: Effective leadership and project management skills to guide the product development process.
9. Customer-Centric: A customer-focused mindset, with a deep understanding of user needs and the ability to advocate for user-centric product design.
10. Adaptability: The ability to adapt to changing market conditions and evolving product requirements.

The Product Manager plays a critical role in driving the success of a product, from concept to launch and beyond. They are responsible for aligning the product with market needs, ensuring its development, and optimizing its performance to meet business objectives and customer satisfaction.

Job Description & Requirements

Responsibilities

• Ensure the successful implementation of the business strategy, responsibilities, services and deliverables
• Monitor programme reporting and assist the team in reporting to senior management and stakeholders
• Establish frameworks and standards for programme and project management manage and compile programme related financial and KPI information oversee project costs and ensure finances are well managed
• Provide and maintain a capacity planning and resource tracking service across the programme
• Planned track financial reporting whilst ensuring that the programme and projects adhere to the agreed budget
• Ensure cross-programme dependencies are managed and the dependency log is accurately maintained
• Coordinate project closure to distil good practice and ensure lessons learned are logged
• Build cohesion within the team and motivate team to produce quality work
• Define and embed project control and governance
• Provide Project planning, milestone management, scope management, resource forecasting
• Financial Management; change management across the project portfolio
• Prepare regular status reporting for the engagement leadership

Requirements:

• Proven track record for planning, executing, controlling and closing projects
• Experience of managing the complete lifecycle of a project with teams of 5 to 25 people
• Experience of project management using AGILE methodology (or equivalent) for medium to large sized projects
• Strong skills in creating and maintaining project and programme plans, including risks, actions, issues, dependencies
• Highly efficient in resource planning and tasks assignment
• Knowledge of benefits and dependency mapping, risk management and resource planning
• Highly proficient IT skills in Word, Excel, PowerPoint, and MS project
• Excellent written/oral communication skills for reports and presentations.
• Diplomatic ability to influence others at all levels of the business
• Strong and demonstrated ability to build lasting relationships with key stakeholders
• Ability to competently mediate disagreements and negotiate agreeable resolutions
• Experience of Programme and project level financial management
• Experience of defining and delivering benefits realisation for projects and programme

Your new company
Our client is one of the leading global players in the Construction and Infrastructure sector. They offer a wide range of innovative solutions, with a strong focus on delivering complex, large-scale projects globally. They are undergoing expansion in recent years and are now looking to expand their headcount with a Construction Manager.

Your new role
A few of your responsibilities would be;

· Oversee station construction operations.

· Plan and coordinate subcontractors, suppliers, materials, and equipment to meet project timelines and budgets.

· Monitor project progress, control material usage, and minimize wastage.

· Conduct daily team meetings, site walks, and progress reporting.

· Collaborate with technical, contracts, design, quality, and EHS teams to ensure project delivery.

· Manage traffic diversions, underground services, and temporary works.

· Ensure timely requisition of resources and resolution of quality and safety issues.

What you'll need to succeed

· Degree in Civil Engineering or a related field, complemented by a strong academic record.

· A minimum of 15 years of experience in the construction industry, with a focus on large-scale infrastructure projects, including at least 10 years of experience in MRT projects.

· Completion of all required training certifications for Construction Managers, ensuring expertise in safety protocols, quality management, and regulatory compliance.

· Location: East of Singapore.

What you'll get in return
You'll be offered career development opportunities, succession planning and on the job training will definitely be given to you. You’d also have an amazing team supporting you throughout your career.

What you need to do now
If you feel like you meet the above requirements or know someone who does, then click on the link to apply, or, you may send your application/referral directly to me at [email protected].

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

EA Reg Number: R24121320 | EA License Number: 07C3924 | Company Registration No: 200609504D

We are seeking an experienced Procurement Manager with expertise in the advanced machinery industry to join our team. The ideal candidate will be a strategic thinker with a strong track record in procurement, supplier management, and cost optimization.

Key Responsibilities:

• Procurement Strategy: Develop and implement procurement strategies that align with plant production needs and overall business objectives.
• Supplier Sourcing & Negotiation: Identify and source reliable suppliers for raw materials, components, and machinery. Negotiate competitive pricing, favorable terms, and timely delivery schedules to optimize cost-efficiency while maintaining high product quality.
• Inventory Management: Oversee inventory levels, ensuring adequate stock is maintained to meet production demands while avoiding overstock and unnecessary costs.
• Budget Management: Prepare and manage the procurement budget, ensuring adherence to financial goals and cost control measures.
• Cross-Functional Collaboration: Collaborate closely with engineering, production, and other teams to understand product specifications, manufacturing requirements, and ensure seamless procurement execution.
• Record Keeping & Reporting: Maintain detailed records of procurement activities, including orders, contracts, supplier communications, and delivery schedules. Ensure transparency and accountability.
• Risk Management: Identify potential risks within the supply chain and take proactive steps to mitigate disruptions and ensure continuous production flow.

Requirements:

• Education: Bachelor’s degree in Supply Chain Management, Business Administration, Engineering, or a related field (Master’s degree preferred).
• Experience: Minimum of 5 years of procurement experience, with at least 2 years in a managerial role within a manufacturing or advanced machinery environment.
• Procurement Expertise: In-depth knowledge of procurement practices, supplier management, contract negotiation, and inventory control.
• Software Proficiency: Strong proficiency in procurement software (e.g., SAP, Oracle, or similar systems).
• Key Skills: Excellent negotiation, communication, and problem-solving skills. Proven ability to manage budgets, mitigate risks, and drive cost-saving initiatives.

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

Responsibilities:

• Manage construction activities and progress independently
• Able to understand structural drawing, specifications and requirements
• Supervise structural/architectural works, co-ordinate with client's representatives
• Supervise and lead a team of workers and sub contractor to perform on site work
• Resolve design site problems encountered during the construction period
• Ensure the quality of work
• Responsible for implementing the work plan of the Project Manager
• Prepare daily progress report and work schedule
• Oversee quality control and safety and health matters on site
• Attend project meetings
• Other ad-hoc tasks within the Manager’s capability

Requirements:

• Min Bachelor's or Diploma in Civil Engineering or equivalent
• Min 5 years of working experience in the related field is required for this position
• Good communication skill and able to interact with all level of staff
• Good team player, keen desire to learn, contribute, advance and progress with the company

As a Delivery Manager, you will be the senior point of contact for clients, responsible for overseeing project delivery and growing accounts organically. You will lead cross-functional teams to deliver innovative solutions while ensuring alignment with client expectations, financial goals, and delivery excellence.

This role requires a strong blend of leadership, stakeholder management, and delivery capabilities to maintain client satisfaction and foster long-term partnerships. The Delivery Manager is accountable for end-to-end delivery and the overall success, profitability, and health of the account.

Responsibilities

Leadership and Team Management

• Provide strategic oversight and guidance to project managers and cross-functional teams.
• Champion team well-being, motivation, and professional development.
• Foster collaboration and resolve conflicts to ensure cohesive teamwork and high performance.
• Create a culture of accountability, encouraging teams to consistently meet delivery standards.

Stakeholder and Client Management

• Act as the senior point of contact for clients, building and maintaining strong relationships with senior stakeholders.
• Align client expectations with project priorities, providing regular updates on progress, risks, and financial performance.
• Partner with clients to identify growth opportunities and drive account expansion.

Delivery Oversight and Project Success

• Ensure all projects within the account are delivered on time, within budget, and aligned with client requirements.
• Monitor and track the performance of multiple projects, ensuring alignment with strategic goals.
• Implement and promote industry best practices and continuous improvement across delivery teams.

Project Planning and Risk Management

• Oversee the development of project goals, timelines, deliverables, and milestones.
• Review and approve detailed project plans, ensuring efficient resource allocation.
• Identify, analyse, and mitigate risks to prevent delays or disruptions.
• Escalate and resolve critical issues to maintain project momentum.

Financial and Account Management

• Manage project budgets and ensure profitability across the account.
• Monitor expenses and financial performance, providing transparent updates to internal leadership and clients.
• Drive organic account growth by identifying and pursuing new opportunities with existing clients.

Agile and Process Optimization

• Ensure adherence to Agile methodologies, facilitating ceremonies, and promoting Agile principles.
• Encourage innovative approaches to optimise delivery processes and enhance team performance.

Performance Tracking and Reporting

• Track key performance indicators (KPIs) to measure project and account success.
• Provide detailed insights and reports to both internal and client leadership.

Job Summary: The Project Manager is a key leadership role responsible for planning, executing, and closing projects within an organization. Project Managers oversee all aspects of a project, ensuring that it is completed on time, within scope, and within budget. They play a crucial role in delivering successful projects that align with the organization's strategic goals.

Key Responsibilities:

1. Project Planning:Define project scope, objectives, and deliverables in collaboration with stakeholders.
   Develop a detailed project plan, including timelines, resource requirements, and budgets.
2. Team Leadership:Assemble and lead project teams, ensuring effective communication and collaboration.
   Assign tasks, set project goals, and motivate team members to meet objectives.
3. Risk Management:Identify potential project risks and develop mitigation strategies.
   Monitor and manage project risks throughout the project lifecycle.
4. Budget and Resource Management:Create and manage project budgets, tracking expenses and resource allocation.
   Optimize resource utilization and control project costs.
5. Project Execution:Execute the project plan, ensuring that tasks are completed on time and in accordance with quality standards.
   Monitor project progress and address any deviations from the plan.
6. Stakeholder Communication:Maintain clear and consistent communication with project stakeholders, including clients, team members, and senior management.
   Provide regular project updates and address concerns or questions.
7. Quality Assurance:Implement quality control measures to ensure project deliverables meet established standards.
   Conduct testing and quality checks as necessary.
8. Change Management:Manage changes to project scope, objectives, and requirements, assessing their impact and obtaining necessary approvals.
   Ensure that changes are properly documented.
9. Project Documentation:Maintain comprehensive project documentation, including project plans, status reports, and meeting minutes.
   Archive project documents for future reference.
10. Project Closure:Ensure the successful completion of the project, obtaining necessary approvals and sign-offs.
    Conduct project post-mortems to assess lessons learned and areas for improvement.

Requirements:

1. Education: A bachelor's degree in a relevant field is typically required. Project management certifications such as PMP (Project Management Professional) or PRINCE2 may be preferred.
2. Experience: A minimum of 3-5 years of project management experience, including experience leading and managing projects, is typically required.
3. Project Management Tools: Proficiency in project management software and tools (e.g., Microsoft Project, Trello, Asana) is important.
4. Leadership Skills: Strong leadership, team management, and interpersonal skills are essential for guiding project teams and collaborating with diverse stakeholders.
5. Communication: Excellent verbal and written communication skills for effective project documentation and stakeholder interaction.
6. Problem-Solving: Strong analytical and problem-solving abilities to address project challenges and make data-driven decisions.
7. Adaptability: The ability to adapt to changing project requirements and circumstances is crucial for success.
8. Organizational Skills: Strong organizational skills to manage multiple tasks, priorities, and deadlines effectively.
9. Risk Management: Understanding of risk assessment and mitigation techniques is important for managing project risks.
10. Quality Management: Knowledge of quality assurance and quality control processes to ensure project deliverables meet standards.

The Project Manager is a central figure in an organization's project management process, ensuring that projects are executed successfully and contribute to the organization's strategic objectives. They must possess strong leadership, organizational, and communication skills to manage project teams and deliver results within scope, on time, and within budget.

Responsibilities:

· Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.

· Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.

· Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.

· Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.

· Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.

· Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.

· Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.

· Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.

· Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

· Bachelor's degree in a relevant field; MBA or advanced degree is a plus.

· Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.

· Strong understanding of user-centered design principles and the ability to translate user needs into product features.

· Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

· Strong analytical and problem-solving skills, with a data-driven approach to decision-making.

· Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.

· Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.

· Proficiency in using product management tools and software.

· Leadership qualities and the ability to motivate and inspire cross-functional teams.

Responsibilities:

• Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.
• Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.
• Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.
• Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.
• Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.
• Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.
• Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.
• Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.
• Strong understanding of user-centered design principles and the ability to translate user needs into product features.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.
• Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
• Proficiency in using product management tools and software.
• Leadership qualities and the ability to motivate and inspire cross-functional teams.

End-to-End Equity Derivatives Automation project aimed at standardizing the Equity Derivatives processing . The project entails a transformation in the way the Equity Derivative trade processing is managed out of APAC from both a process and a systems standpoint. We are looking at an IT Project manager that can manage this transformation across facets like - Systems implementation (Design, Development and Testing), Stock Migration, RACI definition and Aftercare.

Qualifications:

• Strong functional PM with Global Markets experience – Exposure to Equity Derivatives Trade Processing Systems implementation would be a key criteria

• Transversal front to back project implementation experience – Exposure of referential, trade booking, settlement, Reporting, Regulatory reporting, accounting, group reporting chains

• PM expertise managing large transversal IT programs > 2-3 Mi euros in budget is mandatory

• Minimum 12 Years of Project Management Experience.

Technical Requirements:

• Ability to understand transversal architecture in a Capital Markets context

• Basic technical analysis skills on systems interfacing, identify gaps and propose resolutions

• Knowledge on Trade life cycleAbility to work with stakeholders across geographies

• Previous experience in working in Matrix organizations

Registration No: R24122499

Scott Thompson - EA Licence No: 18C9146