Total 6,732 service operations manager job vacancies in Singapore

• Renowned Bookstore
• Basic Salary: $3000 - $3500 + Commission
• Full Benefits (AWS + Staff Discount)
• 5 day (Office Hours)
• Location: Serangoon

Responsibilities:

• Sales Strategy & Execution: Develop and implement plans to meet sales targets, manage expenses, and strengthen customer relationships.
• Market Engagement: Analyze sell-through data, engage with schools and government agencies, and explore new business opportunities in Asia to expand market share.
• Business Reviews & Negotiations: Conduct regular business reviews with key customers to evaluate performance, propose initiatives, and secure shelf space.
• Marketing Oversight: Collaborate with the Marketing team on promotional activities, materials, and competitor analysis to enhance product positioning and pricing.
• Policy Implementation: Enforce credit and returns policies to optimize receivables and inventory management effectively.

Requirements:

• Diploma Holder.
• With 1 year of relevant B2B Sales Experience.
• Exhibit proficiency in MS Office applications.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

Responsibilities:

• Facilitate guest check-ins and check-outs while verifying reservations.
• Ensure prompt and efficient service, attending to guests’ needs with professionalism.
• Respond to guest requests and inquiries with courtesy and efficiency.
• Provide an exceptional level of service to all guests, maintaining a professional demeanor at all times.

Requirements:

• Minimum with a Diploma with 1 year of Front Office experience in the hospitality industry.
• Customer oriented with a pleasant disposition.
• Able to work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Able to speak and write well in English.
• A flair for service will be advantageous.

To facilitate in the job application, please include the following in the resume:-

• Last drawn, current and expected salary.
• Duties and responsibilities for each job.
• Resume in Microsoft Word format
• Reason for leaving for past and present employment.
• Availability.
• Residential area.

Thank you.

David Ong (R1110279)

Adept Manpower (EA License: 22C1006)

https://adeptmanpower.com/

Job Responsibilities:

• Lead and oversee all M&E engineering activities in construction projects, ensuring adherence to design specifications, approved drawings, and project timelines.
• Manage the planning, scheduling, coordination, and integration of M&E systems installation and commissioning.
• Supervise M&E subcontractors and vendors, ensuring quality work, safety, and compliance with contractual obligations.
• Monitor and track the progress of M&E works, providing regular updates to senior management and stakeholders.
• Coordinate with architects, engineers, project managers, and other departments to resolve technical issues, discrepancies, and ensure seamless integration of M&E systems with other building components.
• Ensure compliance with regulatory standards, building codes, and quality assurance requirements (e.g., CONQUAS, QM).
• Liaise with clients, consultants, relevant authorities, and subcontractors regarding M&E issues, ensuring effective communication and problem resolution.
• Ensure M&E works comply with Safe Work Procedures and safety regulations throughout the installation and commissioning process.
• Prepare and submit M&E-related documentation, reports, and progress updates as required by the project schedule.
• Handle any other ad-hoc duties or tasks as assigned by management.

Requirements:

• Degree in Mechanical & Electrical Engineering or related fields; PE Board recognized degree is preferred.
• Minimum 8 years of relevant experience in the construction industry, with strong M&E project management expertise and at least one completed project cycle.
• Possess Green Mark Accredited Professional (GMAP) certification is a plus.
• Experience with MOHH or HDB projects is a plus.
• Proficient in Autodesk Revit, BIM software, or other M&E design tools.
• Strong leadership, organizational, and project management skills, with the ability to supervise teams and manage multiple tasks effectively.
• In-depth knowledge of M&E systems, installation methods, and industry standards.

We are seeking an experienced and detail-oriented Payroll Manager to oversee and manage the payroll operations for the organization. The Payroll Manager will be responsible for ensuring accurate and timely processing of employee salaries, benefits, deductions, and compliance with all relevant regulations. This role requires strong leadership, exceptional organizational skills, and the ability to work closely with HR and finance departments to ensure the smooth execution of payroll processes.

Key Responsibilities:

• Payroll Processing: Manage and oversee the full payroll cycle for all employees & contractors ensuring accurate and timely processing of wages, bonuses, commissions, and deductions.
• Compliance & Reporting: Ensure payroll complies with relevant labor laws, tax regulations, and organizational policies.
• Data Management: Maintain accurate records of employee hours, salary changes, tax filings, and benefits. Monitor and correct discrepancies in payroll data.
• Benefits Administration: Administer employee benefit programs, including health insurance, and other employee benefits, ensuring accurate deductions and enrollment.
• Employee Inquiries: Serve as a point of contact for employee payroll questions or concerns, providing timely and accurate responses.
• Audit & Reconciliation: Perform regular audits and reconciliations to ensure payroll accuracy, resolve discrepancies, and maintain up-to-date employee records.
• Collaboration: Work closely with HR and Finance teams to coordinate payroll data, benefits administration, and employee recordkeeping.
• System Management: Oversee payroll software systems, ensuring they are functioning correctly and implementing upgrades or improvements as needed.
• Continuous Improvement: Identify and implement process improvements to enhance the efficiency and accuracy of payroll processes.

Key Qualifications:

• Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Proven experience (5-8 years) in payroll management.
• In-depth knowledge of payroll regulations, tax laws, and labor laws.
• Strong understanding of payroll software systems
• Excellent organizational, analytical, and problem-solving skills.
• High attention to detail and accuracy.
• Strong communication skills, with the ability to effectively interact with employees at all levels.
• Ability to handle confidential information with discretion.

Decker Barbecue is an authentic Texas barbecue, featuring a variety of slow smoked meats and casual, friendly dining atmosphere. Our tight knit team prides itself on offering not only the highest quality barbecue and beverage program, but also for its warm hospitality and friendly atmosphere.

We are seeking an Assistant Manager for the restaurant. This role will be responsible for assisting the Restaurant Manager in delivering an excellent service experience to clients, as well as administrative duties in managing catering coordination and general queries via email. Our restaurant is open 6 days a week (Tues-Thur: Dinner Only, Fri-Sun & PH: All Day); this position is a 5-day work week.

The ideal candidate will be a warm and friendly personality, with excellent spoken and written English required. Experience in event or catering coordination is required. A responsible and reliable personality with an awesome sense of humor is ideal!

An example of responsibilities include:

• Leading by examples in restaurant service, serving as a role model and ambassador of Texas BBQ and warm hospitality and guest interaction
• Responding to client queries for catering and events via email within 24 hours, recommending the most appropriate options for their needs, and providing helpful suggestions to maximize sales.
• Liaise with the Head Chef and Restaurant Manager to coordinate catering and event date and logistics to ensure sufficient manpower and capacity.
• Preparing accurate invoices and securing pre-payments.
• Managing and responding to general client queries through general email address within 24 hours.

A competitive package and incentives are offered for this role! If you feel you have the right social personality and a strong track record of reliability with good references, please reach out to us!

Should you choose to apply, note that we will review your application for the following criteria before reaching out:

- demonstrated language proficiency in grammar and vocabulary as well as written formatting capabilities,

- minimum 1 year experience coordinating sales, client orders, events or other transactions,

- at least 2 years experience in a position involving high volume customer service (e.g. retail, hospitality, fitness or customer service centres),

- suitable references from previous employers,

- pro-active outreach to our team via [email protected] with a cover letter and CV application will receive priority!

Please include a cover letter to demonstrate your familiarity with Texas BBQ or our brand, and display your writing abilities.

Job Description & Requirements

* Responsible for sourcing cocoa, Cashew, Soya & Sesame from African countries specially Nigeria & Uganda

* Having in-depth knowledge of the product and about geographical production such that from which part what quality can be sourced.

* Should have knowledge about the counter party (suppliers) to avoid any default or credit risk.

* Responsible to Trade the cocoa on terminal.

* Able to provide leadership role to operations team in Singapore & sourcing team in Nigeria & Uganda to ensure smooth execution of order.

* Able to run positions (price, stock, currency etc.) and able to deliver both top line & bottom line. Understands the financial terms and has experience of delivering PnL numbers for last 2-3 years.

Job Requirements:

* Degree - Marketing / Business Administration/ Food Technology /MBA

* At least 3 years relevant experience of sourcing Cocoa or Cashew or Soyabeans or Sesame or similar commodity in Africa. In addition, should be in leadership role and responsible to deliver profit in his recent role as Trader.

* Able to frequently travel to Africa.

HE Programme Delivery:
Lead and administer the support systems and delivery operations. Ensure that the Learning Management System is set up in accordance to procedures and take corrective actions to remedy deviation from standards.

Operation Coordination with Partners and Head of Programmes/Academics:
Maintain good relations with partners on data transfer, review of operational concerns, resolve pertinent issues and suggest improvements. Communicate timely updates and changes to key stakeholders including students and staff. Organise events to host partner visits and facilitate interaction with students, depending on the needs, may require to engage in Mandarin.

Lecturer Management:
Liaise with the academic staff to confirm the deployment of qualified lecturers. Ensure quality teaching is provided to students.

Process Innovation:
Spearhead digitalisation and automation initiatives for the department.

Budgeting and Resource Allocation:
Ensure accuracy in budgeting.

Class Scheduling and Assessment Management:
Work with internal departments on class scheduling and assessment management plans.

Marketing and Recruitment:
Engage and support colleagues in Student Recruitment Group (SMR) with marketing and recruitment efforts. Ensure that all marketing collaterals and website are updated.

People Management:
Deploy and supervise work teams to achieve their goals.

Programme Review:
Follow through changes (system setup, etc) for Programme reviews (internal and external).

Regional market experience is added advantage

Perform other duties assigned by the Department Director

Requirements:

· Bachelor’s Degree with at least 5 years of working experience

· Familiar with the higher education industry will be an advantage

· Excellent communication, interpersonal and presentation skills

· Team player with good leadership skills and able to work through people

· Resourceful, self-driven, independent, and confident

· Strong analytical and critical thinking skills

· Adaptive to change, able to work under pressure and committed to meeting deadlines

· Strong command of written and spoken English

· Able to converse with Chinese /Mandarin-speaking stakeholders like students, parents, etc.

· Travelling may be required

Job Summary:

The Singapore Organisation of Seamen is seeking a dynamic and experienced individual to join as Senior Manager of our Strategic Communications Division. This role requires strong communication and organisational skills, along with the ability to lead and enhance our communication strategies across various platforms and stakeholders.

The ideal candidate needs to have a passion for building and nurturing relationships with our stakeholders, and have a strong background in content writing, corporate communications, public relations or related fields and team leadership.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.
• Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.
• Oversee the production of content for newsletters, social media platforms, and press releases.
• Provide crisis communication support and act as a media liaison when necessary.
• Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.
• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.
• Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Qualifications:

• Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.
• Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

• Proven experience in corporate communications, media relations, and content management.
• Proven track record of managing and developing teams to achieve high performance.
• Excellent content writing and communication skills.
• Proficiency in social media management, corporate content administration, and newsletter production.
• Proficiency in crisis communication strategies and public relations best practices.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).
• Adapt to working in a fast-paced environment and changing communication needs.

WHO WE ARE:

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

YOUR ROLE:

The role of Business Development Manager (Private Sector) plays an integral role in the business strategy for PALO IT Singapore. The private sector holds a significant position in our overall operations, making it imperative for someone to provide comprehensive oversight and take charge of its sustained expansion and progression. This position requires extensive collaboration, bringing together domain experts to craft go-to-market strategies that are in harmony with our company's objectives.

YOUR RESPONSIBILITIES:

Market Analysis:

• Stay informed about industry trends, risk, competitive landscape, opportunities, and emerging technologies.
• Identify market gaps and potential growth areas.
• Use data-driven insights to refine sales approaches.

Sales Operations:

• Own and deliver on the overall go to market strategy.
• Proactively identify and engage with key prospects to build a robust business development pipeline.
• Coordinate with marketing for lead generation campaigns.
• Ensure adherence to sales processes and compliance standards.

Client Relationship Management:

• Cultivate strong relationships with key clients in the financial industry.
• Understand client needs, identify opportunities, and propose tailored solutions.
• Collaborate with product and service teams to ensure client satisfaction.

Strategic Partnerships:

• Establish partnerships with technology vendors, financial institutions, and industry associations.
• Participate in industry events for thought leadership and networking
• Leverage these relationships to drive business growth.

YOUR PROFILE:

• Extensive experience in leading and developing accounts
• Experience in crafting proposals for client needs
• Experience in agile delivery methodologies
• Experience with project management
• Experience working within a consultancy environment
• Outstanding communication skills both verbally and in writing.
• Candidates with entrepreneurship background and attitude will be preferred.

We will be prioritizing applicants who have a current right to work in Singapore, and do not require sponsorship of a visa.

MORE ABOUT PALO IT:

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Attain 50% of revenue from projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training

For more on our team culture and benefits, check out our careers page.

PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.

Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

About Us:

Haala Trading is a dynamic company based in Singapore, engaged in the wholesale trade of a wide variety of goods without a dominant product. Our business thrives on diversity, offering a broad range of products to meet the needs of our clients across different sectors.

Position Overview:We are seeking a skilled and experienced Wholesale Trade Manager to oversee our trading operations. The ideal candidate will have a solid background in wholesale trade, strong negotiation skills, and the ability to manage a diverse portfolio of products.

Key Responsibilities:

• Manage and oversee the day-to-day operations of the wholesale trade department.
• Develop and maintain relationships with suppliers and clients across various industries.
• Identify market trends and opportunities to expand the product range and improve profitability.
• Negotiate contracts, pricing, and terms with suppliers to secure the best deals.
• Monitor inventory levels and coordinate with the logistics team to ensure timely delivery of goods.
• Analyze sales data to optimize product offerings and achieve sales targets.
• Lead and mentor a team of sales professionals to enhance performance and drive growth.

Qualifications:

• Bachelor’s degree in Business, Supply Chain Management, or a related field.
• Minimum of 3 years of experience in wholesale trade, preferably managing a diverse range of products.
• Strong negotiation and communication skills.
• Proven ability to build and maintain strong relationships with suppliers and clients.
• Excellent organizational and analytical skills.
• Ability to work independently and lead a team.

Salary:

SGD 6,500 - SGD 10,000 per month, depending on the candidate's profile and experience.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience. Applications will be reviewed on a rolling basis.

We are seeking an experienced and dynamic Project Sales Manager (Cybersecurity) to join our team. In this role, you will be responsible for driving sales growth within the cybersecurity domain by managing the entire sales lifecycle, from lead generation to the successful closure of projects. You will leverage your deep understanding of cybersecurity technologies and trends to engage with potential clients, understand their needs, and deliver tailored solutions. The ideal candidate will have a proven track record in technical sales, strong project management skills, and a deep knowledge of cybersecurity solutions.

Key Responsibilities:
• Sales Leadership: Lead the sales strategy for cybersecurity solutions, identifying new business opportunities, generating leads, and nurturing relationships with key decision-makers in potential client organizations.
• Client Engagement: Collaborate with clients to understand their cybersecurity challenges and requirements. Offer tailored cybersecurity solutions that meet their business needs and security objectives.
• Project Management: Oversee the delivery of cybersecurity projects, ensuring projects are executed according to agreed timelines, budgets, and scope. Serve as the primary point of contact between clients and internal teams to ensure seamless communication and project success.
• Proposal and Solution Development: Develop compelling proposals, RFP responses, and presentations that align cybersecurity solutions with the client’s objectives. Work closely with technical teams to ensure accurate solution design and scope definition.
• Revenue Generation: Meet and exceed sales targets through a mix of direct sales and project-based engagements.

Qualifications & Skills:
• Experience: Minimum of 3 years in sales, with at least 2 years of experience in cybersecurity or a related technical field. Experience in selling complex IT or security solutions is strongly preferred.
• Cybersecurity Knowledge: Strong understanding of cybersecurity technologies, frameworks, and best practices (e.g., firewall, endpoint security, cloud security, vulnerability management, risk assessment, etc.).
• Sales Skills: Proven track record of achieving sales targets, driving new business, and managing long sales cycles in a technical environment.
• Project Management: Experience managing projects from inception to completion, including timeline management, client communications, and delivering solutions on time and within budget.
• Certifications (Optional but Preferred): CISSP, CISM, CompTIA Security+, or other relevant cybersecurity certifications.
• Education: Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.

Role Purpose

The Program Manager will spearhead key Data Quality initiatives, including customer-facing reports and training programs, ensuring seamless management from concept to execution. This role is pivotal in delivering actionable insights through high-quality reporting and driving knowledge sharing across teams via tailored training initiatives. By working closely with internal stakeholders and customers, the Program Manager will ensure that all deliverables align with Data Quality strategic goals, and contribute to long-term organizational success.

Roles & Responsibilities

• Drive sessions with senior stakeholders from diverse business teams and geographical locations to understand and break down business problems, bringing an understanding of technology, analytics methods, and operating model approaches.
• Shape vision of the final program, decompose its roadmap into manageable project/stages, write a program proposal to secure stakeholders endorsement, project funding, and resources. Responsible for program budget.
• Drive change management activities along with steering committees and Data Quality Council to achieve excellent use of data to drive decision-making and resolution of key issues.
• Lead end-to-end project management: Oversee projects from requirements definition through deployment, including developing schedules, defining scopes, estimating budgets, and creating implementation plans with risk mitigation strategies.
• Manage communications from multiple project managers to make program status visible to all stakeholders.
• Drive continuous improvements in fundamental product features to achieve excellent use of data, including user community engagement and feedback loop.
• Develop and maintain strong relationships with external resources, including third-party vendors and researchers, to enhance project outcomes.
• Engage with the Data Quality Council and the Country Cross-Functional Data Quality teams to secure sponsorship, gain buy-in, seek guidance, and foster collaboration.
• Convince others to accept new concepts, practices, and approaches.
• Understand customers' and key stakeholders' interests and concerns.
• Provide knowledge transfers, and technical guidance to RO/CO cross-functional teams

Requirements

• Bachelor’s Degree, and Master’s Degree in Supply Chain / Logistics / Business Administration, preferred.
• Education and/or certification in LEAN/First Choice Bronze, Six Sigma, preferred.
• 5-10 years of experience in Industrial Engineering/Solutions Design/Consulting.
• 5+ years of progressive experience in at least one of the following: Project management and implementation, operations management, or organization design and implementation, required.
• Experience in regional or global roles preferred.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Human Resources Assistant Manager and invite talented individuals to join us in our mission.

Job Description:

• Provide HR support to the HR Manager across functions ranging from (1) Talent acquisition, (2) Payroll administration, (3) Compensation & Benefits, (4) Training and development, (5) Strategic workforce planning, (6) Performance Management, (7) Employee relations, (8) Organisation development and change, (9) HR Governance, Risk Management and Compliance, and (10) others (e.g., HR Analytics & Automation).
• Partner with the leadership team to understand and execute the institution's HR Management strategies.
• Provide an effective and dedicated HR advisory service to the Management and employees in relation to employee life-cycle matters.
• Perform other tasks as directed by the HR Manager and President.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or related field required.
• 5 years of progressive HR management experience, within a private education institution.
• Comprehensive knowledge of Singapore's statutory regulations and standards (e.g., CPF, IRAS, Employment Act, TAFEP, PDPA).
• Comprehensive knowledge of EduTrust (GD Ver. 4) is highly preferred.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Production Manager
• Working Location: Tai Seng
• Working Hours: 5 days (Mon – Fri, 8.30 am – 6.00 pm)
• Salary Package: Basic salary up to $6,200 + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Create and manage production schedules to ensure timely order fulfillment.
• Monitor workflows and collaborate with the CSR team to adjust schedules based on delays or changing demands.
• Lead and supervise production teams, including hiring, training, and evaluating performance.
• Promote teamwork and a positive work environment while addressing any staff-related concerns.
• Ensure production processes meet quality standards and regulations.
• Implement and maintain quality control measures to uphold product standards.
• Identify and implement process enhancements to improve efficiency and minimize waste.
• Analyze production data, prepare reports, and develop KPIs to improve productivity and output.
• Enforce safety protocols and ensure the production area complies with safety rules.
• Conduct regular safety audits and quickly address any compliance issues.
• Work with departments such as Engineering, Supply Chain, Quality Assurance, and Warehouse to ensure smooth production operations.
• Communicate production updates and any issues to senior management and other important stakeholders.

APPLY NOW!!!

• Bachelor’s degree in Industrial Engineering, Manufacturing, or a similar field.
• At least 5 years of experience in a managerial role in manufacturing, ideally in electro-mechanical assembly.
• Strong knowledge of production processes, quality control, and safety regulations.
• Excellent leadership, communication, and decision-making skills.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69439 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

About my client

My client is a leading and prominent telecommunications provider, well-known for delivering innovative solutions in mobile, broadband, and digital services across multiple markets. It plays a pivotal role in connecting businesses and individuals with cutting-edge technologies, driving digital transformation.

As part of its continuous growth, they are seeking a Corporate Communications Manager who would play a critical role in managing media relations, crafting compelling narratives, and effectively handling issues or crises that may arise in a dynamic and competitive industry

About the role

Reporting to the Director of Strategic Communications

• Develop and execute comprehensive corporate communication strategies to support business objectives and enhance the organization’s public image.
• Lead and manage media relations efforts, including drafting press releases, speech writing, and responding to media inquiries.
• Handle issues management effectively, ensuring clear, timely, and impactful communication during crises.
• Collaborate with internal and external stakeholders to produce clear, factual, and relevant written materials, including speeches, reports, and presentations.
• Plan, coordinate, and execute projects, ensuring delivery within stipulated objectives and timelines.
• Build and maintain strong relationships with peers, senior management, and external stakeholders, including the media, to foster positive outcomes.
• Leverage technology and digital tools to streamline communication processes and ensure efficient project management.

Skills and experience required

• Proven track record of successfully leading projects and achieving communication objectives.
• Exceptional writing and editing skills, including speech writing, with a passion for crafting impactful messages.
• Strong organizational and planning abilities, with a proactive and resourceful approach to problem-solving.
• Excellent interpersonal and relationship management skills, with the ability to influence peers, subordinates, senior leaders, and media professionals.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as a:

Sales Account Manager

Job Description:

1. Build strong client relationships to maintain old business and acquire new customers for IBMS/BMS Systems in local market.

2. Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

1. Collaborate with various internal departments and consultants to ensure that they fulfill all customer requests and focus on improving the customers’ experience.

2. Resolve complaints and keep track of all processes that pertain to the client’s desires.

3. Build and strengthen the relationship with M&E consultants, contractors and developers.

4. Collect and analyze data concerning consumer behavior to understand changing needs to ensure the KPIs are met.

5. Prepare quotations, tender compliances and marketing proposals.

6. Other ad-hoc duties as assigned.

Job Requirements:

1. Diploma or Degree in Engineering or equivalent.

2. 3 to 5 years working experience in related industry.

3. Good technical knowledge of IBMS/BMS Systems

4. Able to build and maintain good rapport with all internal and external stake holders including clients, M&E consultants, contractors, developers and team members.

5. Excellent negotiation, communication and presentation skills.

6. Professional experience in a sales or customer service role.

7. Excellent organizational skills and attention to detail.

Remuneration:

• $4,500.00 - $5,500.00 per month

Work Arrangements:

• Work Location: In person

Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

ANDY LUCAS | CEI No: R24123824 |

Grace HR Solutions | EA Licence No: 22C1305 |

UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

Position Overview

We're seeking a highly motivated fresh graduate to take on the role of Enterprise Account Manager, specifically focused on selling AI solutions to enterprise clients. This position requires someone who can understand and articulate the value of artificial intelligence technologies, including machine learning solutions, automation tools, and data analytics platforms. You will be responsible for identifying how our AI solutions can address business challenges and drive digital transformation for enterprise clients. This is a unique opportunity for a self-starter to directly manage and grow enterprise client relationships while building a career at the intersection of AI technology and sales.

Primary Responsibilities

- Independently manage and develop relationships with enterprise clients

- Identify and pursue new business opportunities for AI solution deployments

- Create and deliver compelling sales presentations and proposals highlighting AI capabilities and business impact

- Conduct product demonstrations and technical discussions with potential clients

- Maintain detailed records of all client interactions and sales activities

- Handle the complete sales cycle from prospecting to closure

- Build deep understanding of our AI technology solutions to effectively communicate value propositions

- Meet and exceed quarterly sales targets

- Coordinate with internal teams to ensure successful solution delivery

Required Qualifications

- Fresh graduate with a Bachelor's degree in Business, Marketing, Computer Science, or related fields

- Strong self-learning ability and initiative

- Excellent communication and presentation skills

- Basic understanding of AI, machine learning, and digital transformation trends

- Proficiency in Microsoft Office suite

- Strong organizational and time management skills

- Ability to work independently and handle multiple priorities

Preferred Qualities

- Previous internship experience in sales or customer-facing roles

- Understanding of enterprise software solutions and AI technologies

- Experience with CRM systems

- Multilingual capabilities (English + other Asian languages)

- Demonstrated history of self-initiated projects or entrepreneurial activities

- Interest in or coursework related to artificial intelligence and data analytics

What We Offer

- Competitive base salary with attractive commission structure

- Real hands-on experience in enterprise AI technology sales

- Opportunity to build your own client portfolio from the ground up

- Exposure to cutting-edge AI solutions and enterprise technology

- Comprehensive benefits package

About Sunway Intgen

As part of Sunway group, Sunway Intgen Pte Ltd is a dynamic technology solutions provider committed to driving digital transformation for enterprises through innovative AI solutions. We believe in empowering fresh talent with direct client exposure and real responsibilities to accelerate their professional growth.

What impact will you make?

At Deloitte, we offer a unique career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you will do

Deloitte is looking for highly motivated and dynamic individuals to add talent to our team of Audit Professionals.

The incumbent will work with a team of audit professionals in the Audit or Financial Services Industry (FSI), providing audit services to a portfolio of diversified clients comprising publicly listed companies, MNCs, local conglomerates and financial institutions (including banking, insurance and securities). The successful candidate can also look forward to other projects such as initial public offerings related work, due diligence and special investigations work.

Your role as a leader

At Deloitte, we believe in empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our organisation are expected to:

• Understand the goals of our clients and Deloitte, and align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for our people to grow, develop and succeed.
• Establish a positive relationship with senior stakeholders.
• Deliver exceptional client service. Maximise results and drive high performance from our people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contributions.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Requirements:

The position calls for candidates with an accounting degree/professional qualification. Managers should have at least 6 years of relevant audit experience in a professional practice. The level of appointment will commensurate with the experience level.

Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

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Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

JOB SUMMARY

• This role could be based in Singapore, India, Hong Kong and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Group Internal Audit (GIA) is looking for an exceptional and dynamic Audit Manager to join our Change Transformation audit team.
• This global role includes executing audits across Ways of Working (WOW), project lifecycle, Classic and Agile delivery, project governance, reporting and monitoring, scheduling, resource management and financial management.
• This role will get to work on more complex audits such as cross-functional and multi-location high risk audits and will also provide you the opportunities to interact and engage with both Group and Country Stakeholders.

RESPONSIBILITIES

Strategy

• Maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.

Business

• Perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines.
• Deliver quality audit reports that are effectively written with practical, actionable, measurable and value-added recommendations.
• Share knowledge, skills and experience with team members and the wider GIA and provide advisory to internal auditors from both Business and Technology on Change Management.
• Assist in standardisation and documentation of processes, risks, and controls and work with internal stakeholders to build a comprehensive and simple test procedures for Change Management. Liaise with Change Management standard owners where required.
• Assist to track and consolidate all Change related audit issues raised by GIA, Regulators or Monitors and provide periodic updates to internal GIA Management and senior risk committees of the Bank.
• Apply an in-depth understanding of, and compliance with, GIA methodology standards and the GIA system in all areas of assigned GIA activity.
• Evaluate quantitative and qualitative data (using data analytics) to diagnose underlying issues, patterns and root causes.
• Monitor and track assigned audit issues and action plans, and report overdue items to the Head of Audit (HOA) for resolution.

Processes

• Execute audits in-line with the Group Internal Audit methodology.

People & Talent

• Build good working relationships with the business audit teams to facilitate execution of integrated audit work.
• Assists in maintaining the right relationships with the Business leading to sound audit recommendations and channels of audit related communication and monitoring.

Risk Management

• Complete relevant risk assessment activities in a timely and effective manner, including the completion of Risk Assessment template.
• Assist in continuous auditing and monitoring of key risks in Change Management.
• Follow changes in the laws and regulations to identify emerging risks

Governance

• Responsible for assessing the effectiveness of the Group's arrangements to deliver effective Transformation governance, oversight, and controls.
• Maintain awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Designated business stakeholders (including the COO of Client Enablement and Transformation, Head of Enterprise Change Management and Business/Function COO), related to individual audit assignments and the assigned portfolio; and
• GIA stakeholders – team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.

Other Responsibilities

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of experience in a regulated financial institution or equivalent such as fintech
• Knowledge and experience in Change Management (e.g. Project Management Planning, Agile Practitioner) is required
• Ability to maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.
• Ability to perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines
• Strong interpersonal skills for building and maintaining credibly effective working relationships with counterparts in Group Internal Audit and business stakeholders
• Professional Audit Certification (CIA, CISA, CISM, CISSP etc) and experience in executing a risk-based Audit Methodology, or a similar methodological approach
• Professional Certification (PMP, PRINCE2, Agile Scrum Master, PMI-ACP) in Change Management preferred

Role Specific Technical Competencies

• Financial Services
• Audit
• Risk and Controls
• Change Governance
• Information Technology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

• This role could be based in Singapore, India, Hong Kong and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• Group Internal Audit (GIA) is looking for an exceptional and dynamic Audit Manager to join our Change Transformation audit team.
• This global role includes executing audits across Ways of Working (WOW), project lifecycle, Classic and Agile delivery, project governance, reporting and monitoring, scheduling, resource management and financial management.
• This role will get to work on more complex audits such as cross-functional and multi-location high risk audits and will also provide you the opportunities to interact and engage with both Group and Country Stakeholders.

RESPONSIBILITIES

Strategy

• Maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.

Business

• Perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines.
• Deliver quality audit reports that are effectively written with practical, actionable, measurable and value-added recommendations.
• Share knowledge, skills and experience with team members and the wider GIA and provide advisory to internal auditors from both Business and Technology on Change Management.
• Assist in standardisation and documentation of processes, risks, and controls and work with internal stakeholders to build a comprehensive and simple test procedures for Change Management. Liaise with Change Management standard owners where required.
• Assist to track and consolidate all Change related audit issues raised by GIA, Regulators or Monitors and provide periodic updates to internal GIA Management and senior risk committees of the Bank.
• Apply an in-depth understanding of, and compliance with, GIA methodology standards and the GIA system in all areas of assigned GIA activity.
• Evaluate quantitative and qualitative data (using data analytics) to diagnose underlying issues, patterns and root causes.
• Monitor and track assigned audit issues and action plans, and report overdue items to the Head of Audit (HOA) for resolution.

Processes

• Execute audits in-line with the Group Internal Audit methodology.

People & Talent

• Build good working relationships with the business audit teams to facilitate execution of integrated audit work.
• Assists in maintaining the right relationships with the Business leading to sound audit recommendations and channels of audit related communication and monitoring.

Risk Management

• Complete relevant risk assessment activities in a timely and effective manner, including the completion of Risk Assessment template.
• Assist in continuous auditing and monitoring of key risks in Change Management.
• Follow changes in the laws and regulations to identify emerging risks

Governance

• Responsible for assessing the effectiveness of the Group's arrangements to deliver effective Transformation governance, oversight, and controls.
• Maintain awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Designated business stakeholders (including the COO of Client Enablement and Transformation, Head of Enterprise Change Management and Business/Function COO), related to individual audit assignments and the assigned portfolio; and
• GIA stakeholders – team leaders, team members, team managers, Product, Functional, Country and Regional Heads of Audit.

Other Responsibilities

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 5+ years of experience in a regulated financial institution or equivalent such as fintech
• Knowledge and experience in Change Management (e.g. Project Management Planning, Agile Practitioner) is required
• Ability to maintain an awareness of the Group's business strategy and model, and an understanding of the Group’s Transformation priorities.
• Ability to perform, support, or lead where directed, the planning, fieldwork, and reporting of internal audit engagements to deliver agreed assurance objectives to established GIA standards and timelines
• Strong interpersonal skills for building and maintaining credibly effective working relationships with counterparts in Group Internal Audit and business stakeholders
• Professional Audit Certification (CIA, CISA, CISM, CISSP etc) and experience in executing a risk-based Audit Methodology, or a similar methodological approach
• Professional Certification (PMP, PRINCE2, Agile Scrum Master, PMI-ACP) in Change Management preferred

Role Specific Technical Competencies

• Financial Services
• Audit
• Risk and Controls
• Change Governance
• Information Technology

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers