Total 14,232 service operations manager job vacancies in Singapore

Job Summary:

We are seeking a dedicated Patient Service Associate (PSA) to join our TTSH@Home Virtual Ward team. As a PSA, you will play a vital role in supporting patient care at home by coordinating services, managing patient data, and ensuring operational efficiency. Your responsibilities will directly impact patient outcomes and contribute to a seamless care experience.

*This is an on- site position at Tan Tock Seng Hospital.

Key Responsibilities:

• Patient Enrolment and Care Coordination:

- Guide patients and caregivers through the enrolment process, providing service details, advising on charges of service, and offering financial counselling as needed (Direct Patient Fronting).

- Coordinate and schedule care services to ensure patients receive timely and appropriate care.

• Administrative and Logistical Support:

- Accurately record charges for consumables, services, and treatments provided

- Manage logistical needs for patients to continue care at home, including supplies and equipment.

- Perform system administration for patient admissions, discharges, and transfers, and ensure accurate data entry and audit compliance.

• Data Management and Reporting:

- Support data collation related to patient progress, patient flow, and operational metrics and ensure all documentation and patient information is compliant with hospital policies, clinical protocols, and regulatory standards.

• Service Quality and Improvement:

- Demonstrate exemplary service quality, assist with service recovery when needed.

Job Requirements:

• Education & Experience:

-Diploma in any discipline; preferred fields

-Candidates with 1 year experience, ideally in care coordination, case management, or public healthcare are preferred.

-Proficiency with MS Office and various IT applications related to patient care.

• Qualities:

-Passionate about improving patient outcomes and advocating for virtual care services.

-Strong communication skills, teamwork, and the ability to work independently.

What We Offer:

-Opportunities for professional growth in healthcare.

-A collaborative work environment where your efforts support innovative patient care solutions.

Regional Business Operations Lead

Position Overview
We are seeking an experienced and dynamic Senior Director of Account Business Operations to join our team, focusing on driving strategic initiatives and managing a high-performing, multi-functional team providing facilities management services for our Asia Pacific global technology client. This role is crucial in enhancing client relationships, delivering exceptional service, and achieving key performance indicators. If you are passionate about fostering partnerships, leading transformative programs, and possess strong commercial acumen, we want to hear from you!

Key Responsibilities

• Client Relationship Management
  Proactively cultivate and nurture strong partnerships with key client stakeholders to ensure alignment and satisfaction.
  Collaborate closely with the client to translate their Objectives and Key Results (OKRs) into actionable, results-driven programs and initiatives.
  Collect and analyze client feedback to continuously improve service delivery and maintain high-quality standards.
• Program Development and Management
  Shape and implement a comprehensive program management strategy that leverages best practices, tailored to meet the unique needs of the account.
  Work in tandem with account Subject Matter Experts (SMEs) to develop and execute innovative regional programs in areas such as program management, communications, business insights, vendor management, procurement, governance, performance management and transformation.
  Act as a key liaison between account SMEs and the wider account team to ensure seamless service delivery and operational excellence..
  Oversee the “Engine Room,” a dedicated transformational team focused on optimizing processes and driving continuous improvement, enabling operations teams to concentrate on core service delivery.
• Team Leadership
  Lead and inspire a diverse team of 20 SMEs, ensuring they are equipped with the tools and personalized support needed to excel in their roles.
  Foster an environment of open communication and cross collaboration, encouraging team members to share ideas and contribute to collective goals.
  Utilize your leadership acumen to influence and motivate the broader operations team, driving impactful results.
• Strategic Planning and Execution
  Lead and champion strategic initiatives that align with both client objectives and account goals, driving long-term success.
• Contract Governance and Administration
  Serve as the primary governance and contract administrator, ensuring all contractual obligations are met.
  Rigorously monitor compliance with contractual obligations while striving to exceed Key Performance Indicators (KPIs).
  Maintain robust scoring mechanisms for strategic KPIs that incentivize high performance and transparency.
  Uphold a comprehensive governance and reporting framework, ensuring accountability and transparency.
  Ensure ongoing maintenance of the master service agreement and local country agreements, aligned with JLL standards.

Required Skillsets

• Client Focus & Relationship Management
  Demonstrated ability to effectively engage with a wide range of stakeholders, including JLL and client executives, to build trust and foster collaboration.
  Strong conflict resolution skills, with a proven ability to navigate complex situations while balancing client needs with organizational objectives.
  Professional and proactive approach to customer service, with a commitment to delivering exceptional stakeholder engagement experiences.
• Leadership and Team Development
  Proven track record of effectively leading and developing high-performing teams, fostering an inclusive and motivating work environment.
  Experience in promoting a culture of collaboration, constructive feedback, and continuous professional development among team members.
  Ability to coordinate activities across multiple functions and departments to achieve operational success and drive team synergy.
• Program Management & Organizational Skills
  Exceptional planning and organizational skills, with the ability to prioritize competing tasks and meet tight deadlines in a fast-paced environment.
  Flexibility and adaptability to navigate rapidly changing circumstances and address complex issues as they arise.
  Strong aptitude for managing multiple projects simultaneously while maintaining a focus on quality and detail.
• Problem Solving & Strategic Thinking
  Resourceful and innovative thinker, skilled at navigating ambiguous situations in a dynamic and evolving business landscape.
  Strong analytical capabilities, with a proven ability to develop and implement long-term, strategic solutions that drive value.
  Open to exploring new ideas and challenging the status quo, fostering a culture of continuous improvement and innovation.
• Communication & Interpersonal Skills
  Excellent verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
  Proficient in writing and interpreting contracts, ensuring all stakeholders are aligned and informed.
  Strong attention to detail, ensuring that all outputs are consistently high quality and meet organizational standards.

Qualifications

• 10+ years experience in facilities, property management, consulting or a related field with a strong background in client relationship management and program execution.
• 5+ years experience in a diverse leadership role.
• Bachelor’s degree in a relevant discipline or equivalent experience/certification preferred.
• Proven ability to lead large-scale business operations across multiple countries in the Asia Pacific region, demonstrating cultural sensitivity and adaptability.

Join us to shape and drive exceptional client experiences while leading a dynamic team in a collaborative environment. Your leadership will make a tangible impact on our operations and client satisfaction!

Location: i12 Katong

About Us:
All That Jazz is leading the way in dance education in Singapore. Since our founding in 2014 we have grown to over 1,500 students across 5 locations, where we teach and develop skills in multiple dance genres including Jazz, Ballet, Street Dance, Acro, Musical Theatre and more. We are also really excited for the recent opening of our new performance and training centre as we celebrate our 10 year anniversary. Our team is made up of 50+ incredibly talented and hard working individuals, who have created a vibrant and fun work culture that makes All That Jazz a fantastic place to work!

Role Overview:
We are looking for a positive, customer friendly admin and customer service executive with a strong work ethic for our dance studios. As part of the admin team you will be required to provide overall customer and teacher support over email, phone and face to face at the studios.

Things you will do

• Greet & welcome customers
• Provide information about our classes, programs and studio policies
• Respond to general support enquiries (email, phone, walk-ins)
• Process student upgrades, withdrawals, payment collection and other administrative tasks
• Maintain accurate records of class schedules, registrations, and payments using our studio management software
• Address customer concerns or complaints in a professional manner, escalating issues when necessary
• Ensure premises are kept neat, well organised and report any maintenance issue to the relevant personnel
• Collaborate within and across teams to achieve business goals of service excellence and growth

About you:
As the ideal candidate you will have:

• At least 2 years of relevant experience (customer service or admin)
• Proficiency in office management software and systems
• Excellent communication and interpersonal skills, with the ability to connect with people from diverse backgrounds.
• Customer focused attitude (Responsiveness, Accurate & Customer Friendly)
• Ability to work independently and as part of a team in a fast-paced environment

Why Join Us:

• Opportunity to be part of a vibrant and inclusive dance community
• Competitive salary
• Access to studio classes
• Fun and supportive work environment where your ideas are valued

Working hours:

• Saturday and Sunday (between 9am to 6pm)
• Rate: $20/hr

If you're ready to make an impact and help others discover the joy of dance, we want to hear from you! Apply now and let's dance our way to success together.

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• Entry level is welcome
• Up to 14 Annual leave for first year
• Free lunch every Friday | Free fruit every Monday
• 5 days work (Monday to Friday) – 8am to 5pm.
• Saturday & Sunday rotational depending on roster (8am to 5pm)

Job Description:

This is a full time role for a Customer Service located in Tuas. Our client is a reputable waste management and recycling company in Singapore, dedicated to providing sustainable solutions for waste disposal. You will involves supporting daily operational tasks while ensuring customer orders are managed and followed up efficiently. It requires the ability to perform well under pressure in a fast-paced environment and maintain effective communication and coordination with team members. Additionally, the candidate will handle other responsibilities as assigned by the supervisor.

Qualifications:

• Customer service oriented with pleasant and polite
• Positive attitude, organized and problem-solving skills

• Pasir Panjang
• 5 days (44 hours a week)
• Basic salary SGD2000-2500
• Fast-track Career Progression
• Company Industry – Luxury Watch Store

Interested applicants can send your resume to ✉ [email protected] or WhatsApp: +65 97972413.

Job description:

• Daily store operation & housekeeping
• Inventory check
• Attending client inquiries, shipping, operation etc
• Provide customer service
• Assisting client repair request and follow up on the process
• Daily opening and closing (follow company SOP)
• Cash counting
• Opening closing safe box
• Complete task assigned by manager
• Doing basic paperwork, invoicing, stock in, stock out, data entry, filing & excel sales report, repair, Auction, private sales etc
• Daily settlement

Requirements:

- 1 year experience

- Fluent in English, Mandarin

- Fast leaner, able to work independently with minimal supervision

Job description:

Customer support:

• To arrange service visiting, install, repair, troubleshooting, and relocation on site.

• To set up and dismantle equipment for demonstrations.

• To conduct equipment familiarization training for users.

• To answer service enquiries.

• To attend user’s meetings.

• To install and commission new equipment at customer’s sites.

Service administration

• To prepare service quotations, contracts, report, and invoice.

• To arrange spare parts from suppliers.

• To send / deliver repair item and spare parts.

• To collect equipment for in-house repairs.

• To deliver new equipment to customers.

• To attack and pursue outstanding debts.

• To send faulty parts to vendors for checking and testing.

• To furnish technical information and quality report to Principal.

Job requirements:

• Min. Diploma in Engineering

• Min. 1 to 2 years of experience in going clients’ sites to perform servicing

• Experience in medical device servicing is advantageous

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified

Alex Goh Hock Leong | CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Sciences) | 99C4599

Mon to Fri 8.30am - 6pm

Job Scope

- Attend to customers’ inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers’ premise

- Provide booking confirmation and flight details to customers

- Mange customers’ expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers’ report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Identify and resolve problems with marine motors, auxiliary engines, steering systems, and other related components.
• Repair inboard and outboard engines, focusing on fuel, cooling, and exhaust systems.
• Perform regular maintenance to ensure the proper functioning of all shipboard systems.

Requirements:

• Diploma in Marine Engineering or equivalent.
• At least 2 years of nautical maintenance and repair experience.
• Skilled in using diagnostic tools and marine service equipment.
• Good understanding of marine engines, auxiliary engines, and cargo pumps.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies

Requirements:

• Bachelor’s degree in Mechanical Engineering
• Min 5 years of relevant working experience and knowledge
• Strong planning, people management, analytical and problem solving skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Salary: Up to $3000

Duration: 5 months (13 Jan - 18 Jun)

Location: Raffles Place

Working Hours: Mondays to Fridays, 9am – 6pm

Responsibilities:

• Process corporate action events for Singapore and Foreign markets

• Ensure no disruption in daily BAU in terms of accuracy and timeliness to meet Service Level Indicator as established with Business

• Attend to internal and external customers’ queries received from internal Business units

• Adhere to documented procedures, control guidelines and compliance framework

• Handle ad-hoc assignments/initiatives as assigned

Essential Skills Required:

• Minimum A levels/Diploma

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

1. Site Manning: Provide on-site advice and support to customers.

2. Preventive & Corrective Maintenance: Perform monthly preventive maintenance and ensure proper documentation.

3. Key Performance Indicator (KPI): Meet KPI set for system at customers site.

4. Documentation: Maintain accurate records in the company’s CRM platform.

5. Safety Compliance: Adhere to safety regulations and perform all tasks according to the standard operating procedure.

6. Drug Safety: Ensure zero drug safety incidents during the course of operations.

Service Technician(Kitchen Equipment)

willing to learn Welcome!!

Working days: 5.5days

Working Hours: Mon-Fri 8am - 5pm, Sat 8am -12pm

Working Location: Defu Lane 10 (Hougang)

Salary: Basic $2000 - $2300 + OT (When require)

Job Description:

• Install, service, and repair commercial kitchen equipment.
• Perform routine maintenance and inspections to ensure equipment operates efficiently and safely.
• Diagnose mechanical and electrical issues and implement effective solutions.
• Perform testing and inspection on finished goods for quality issues and perform corrective actions.
• Provide assistance and technical service requests to and by project clients.
• Other duties as assigned by management.

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Responsibilities

• Develop and maintain strong relationships with assigned key accounts in the food service and bakery sectors to ensure customer satisfaction and retention.
• Identify opportunities for upselling and cross-selling products to existing clients, driving revenue growth and expanding market share.
• Act as the primary point of contact for clients, addressing inquiries, resolving issues, and providing exceptional customer service.
• Stay informed about industry trends, competitor activities, and customer preferences to effectively position our products in the market.
• Collaborate with the sales team to create account plans, set sales targets, and develop strategies to achieve them.
• Maintain a deep understanding of our product offerings and effectively communicate their benefits to clients.
• Work closely with procurement, sales support and logistics teams to ensure timely delivery and fulfilment of customer orders.
• Prepare regular sales reports and forecasts, analyzing data to track performance and identify areas for improvement.

Prerequisites

• Minimum 3 years of proven work experience in sales or account management in the food service or bakery industry.
• Proven track record of managing key accounts and achieving sales targets.
• Diploma in Business Management, Marketing, or a related field.
• Strong interpersonal, communication and negotiation skills.
• Strong problem-solving skills and attention to detail.
• Ability to effectively manage multiple priorities and thrive in a fast-paced environment.
• Ability to work independently and collaboratively in a team environment.
• Proficiency in CRM software and Microsoft Office Suite.

Job Description:

• You are responsible for providing excellent Food & Beverage service to the guests.
• To present menus to customers and taking orders for all food and beverages.
• Demonstrate knowledge on menus, making menu recommendations, answering questions and sharing additional information with guests.
• Up-sell additional products when appropriate.
• Take accurate food and drinks orders.
• Monitor all food and beverage served.
• Prepare tables by setting up linens, silverware and glasses.
• Deliver checks and collect bill payments.
• To clean and clear tables and remove used tableware.
• Any ad-hoc duties as assigned.

Job Requirements:

• Customer-service oriented personality.
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
• Proactive, friendly and pleasant characteristics.
• Active listening and effective communication skills.
• Proficient in English language.
• Team player.
• Cheerful and self-motivated with positive working attitude.
• Preferably at least 1 year experience in F&B industry.
• Flexibility to work shifts, weekends and public holidays.

Benefits:

• $500 sign-on bonus
• Competitive starting salary
• Various incentives available upon confirmation (average of $400 & up per month)
• Meal allowances per shift
• Comprehensive health and specialist insurance
• Unlimited outptient medical benefit
• Quarterly progression review
• Birthday benefit
• Staff discounts

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Accounts Payable Assistant/Executive to assist their Finance & Account team for the next phase of their business. They are located in West.

Duties of Accounts Payable Assistant/Executive:

• Manage invoice matching, ensuring accuracy and necessary documentation before posting to the accounting system.
• File and scan documents to the document management system.
• Conduct monthly vendor reconciliations.
• Coordinate with vendors to resolve billing discrepancies.
• Prepare payments and submit promptly to supervisor.
• Handle additional assignments as required.

Requirements:

• Minimum 1 year experience
• Relevant accounting qualification.
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities

• Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
• Ability to understand customers’ needs and provide appropriate solutions and attention.
• Identify cross-sell opportunities during customer interaction.
• Consistently deliver quality service to our customers to achieve total customer satisfaction.
• Solicit customers feedback and identify problem trends for improvement actions.

Skills/Requirement

• Minimum of ITE, 'O' levels. Open to consider Entry Level agents/officers ( training will be provided )
• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.
• Ability to work on staggered/rotational shifts including weekends and Public Holidays to support 24x7 Contact Centre service operations.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Job Summary

The Patient Service Officer is responsible for the effective administration and operations of the Patient Service Centre, working permanently on night shifts on a 4-day work week.

Job Description

• Update and maintain patient registration information accurately.
• Perform cashier duties in accordance with Standard Operating Procedures, including checking Medisave account holder balances from the CPF website, printing hardcopies, and attaching this information to the HIS after obtaining patient authorization.
• Address queries regarding doctors' fees or patients' hospital bills during discharge.
• Process and respond to patient requests received via letters, fax, and email appropriately. Handle all general inquiries, referring to senior staff on duty when necessary.
• Follow up on all incomplete admissions and discharges.
• Manage Bed and Operating Theatre bookings after office hours, on weekends, and public holidays.
• Enter maternity patients' bio-data upon receiving completed pre-registration forms.
• Address all general inquiries, referring to senior staff on duty when necessary.
• Answer incoming telephone calls from patients, clinics, and other organizations, providing non-clinical advice and information as needed.
• Accompany patients to the appropriate locations based on the case type in the absence of a porter and provide wheelchairs to patients when necessary.
• Attend to customer feedback and update the Patient Service Executive/Manager accordingly.
• Perform any other duties assigned by the manager.

Job Requirement

• Minimum GCE ‘O’ Level and above
• At least 1 years' experience in a customer service role preferably in a hospital environment
• Pleasant personality and service oriented
• Good interpersonal and communication skills
• Team player
• Able to work night shifts permanently

Key Roles & Responsibilities

The Snr Executive / Asst Manager will support the Vice President (Systems and Quality Assurance) in implementing and managing the Company's Excel QA framework, School Management Model (SMM) Knowledge Repository, EduTrust compliance and data protection across the organisation.

Company's Framework & SMM Knowledge Repository

1. Assist in the development, management, and implementation of the SingEdExcel framework across schools.

2. Support the Vice President in monitoring, reviewing, and evaluating the effectiveness of the framework and the knowledge repository.

3. Coordinate with school leaders and staff to ensure effective adoption and implementation of standardised policies and procedures.

4. Maintain documentation of all policies and procedures, ensuring they are up-to-date and accessible in the knowledge repository.

5. Assist in organising professional learning sessions for school leaders on the SingEdExcel framework and SMM Knowledge Repository.

EduTrust Compliance & Support

1. Support the Vice President in serving as an internal assessor for schools preparing for EduTrust certification.

2. Assist in reviewing EduTrust-related documents.

3. Coordinate and manage documentation and evidence gathering for the EduTrust certification renewal exercise.

Data Protection Compliance

1. Assist in the development and implementation of data protection policies and procedures.

2. Support in conducting data protection risk assessments and audits across all schools.

3. Monitor compliance with data protection laws and regulations and report findings to the Group DPO.

4. Coordinate data protection training and awareness programmes for staff.

5. Maintain comprehensive records of data processing activities and assist in the preparation of reports on data protection compliance.

Job Specification

• Recognised bachelor’s degree in Education, Business Administration, Quality Management, or a related field.

• Minimum of 3 years of experience in quality assurance, compliance management, or a related field.

• Minimum of 1 year of experience with data protection and privacy laws, and their implementation in organisational processes.

• Knowledge of quality/compliance management systems and frameworks (e.g., EduTrust, ISO 21001) is essential.

• Experience with quality improvement initiatives and system implementation is highly regarded.

• Strong analytical skills and attention to detail, with an aptitude for data review and analysis.

• Prior experience in the education industry is preferred.

• Proficiency in Micros

Profile of Competency

• Excellent communication skills.

• Ability to work independently and as part of a team.

• Ability to manage multiple projects simultaneously.

• Ability to work under pressure and meet deadlines.

• Commitment to continuous improvement.

• Passion for education and school improvement.

• Understanding of local and regional data protection laws and best practices.

• Ability to manage and implement data protection projects within set timelines and budgets.

• Commitment to maintaining the highest levels of integrity and confidentiality.

Other Professional Qualifications

• Completion of relevant training programmes in data protection and/or privacy laws.

• Any additional certifications in quality management or project management will be beneficial.

Industry: Education / International schools

Working hours: 8.30am to 5.30pm / Mon-Fri

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity

Our Commodity Markets team at EY focuses on addressing clients' needs in the commodity trading industry, as part of our Strategy and Transactions practice, which covers Strategy, Commercial Due Diligence, Integration/Divestments, and Value Creation. This rapidly growing team specializes in metals, mining, oil trading and refining, new-age energy viz. Ammonia, Hydrogen, Biofuels etc. with a strong presence in the region.

You will work alongside experienced commodity markets and consulting professionals, developing skills to identify opportunities and excel in various consulting scenarios and commodity sub-sectors. Typically, you will be part of a broader cross-service line team on projects.

As you advance your career at EY, you will engage in more complex consulting projects, lead teams, build client relationships, and take on broader roles within our consulting and energy market segments.

As a member of our ASEAN delivery team, you will collaborate closely with Global counterparts, collaborating with fellow specialists and gaining opportunities to work and travel across the ASEAN region.

Your key responsibilities:

• Collaborate with other Directors/Associate Directors, and Partners to Identify, develop, and secure consulting opportunities with clients.
• Support business development efforts, including the preparation and presentation of proposals.
• Build and maintain strong relationships with clients, ensuring their needs are understood and met.
• Support the project leads by including planning, program management, and overseeing the creation and presentation of deliverables to senior client management.
• Coordinate with offshore resources by assigning tasks, monitoring progress, and managing their workload.
• Drive innovation and continuous improvement within the consulting practice.
• Work on preparing progress reports and client deliverables and guide the team in preparing reports and other client deliverables.
• Ensure high-quality outcomes in the delivery that meet client expectations.
• Manage and mentor a team of consultants, providing guidance, feedback, and professional development opportunities.
• Oversee the assessment and management of risks associated with client engagements, including trading, financial, and operational risks.

Skills And Attributes for Success

• Excellent oral and written communications, interpersonal, research analysis and problem-solving skills
• Ability to be part of analytics driven, multi-cultural team
• Strong ability to map client requirements and convert the same to a viable business proposition
• Operates with a high degree of independence and autonomy; demonstrated by strong planning, organizational, time management, negotiating, and decision-making skills
• Lead by example and motivate the team; good attitude and be a part of team player
• Ability to interact and make presentations at the CXO level
• Diligent, takes an initiative-taking approach, and a strong drive to excel professionally.
• Ability to develop excellent client relationships.
• Strong project management skills and commitment to the delivery superior quality work.
• Prior experience of:

1. Commodity Trading and Commercial
2. Commodity Risk management- Exposure assessment, measurement, and management
3. Commodity, Interest rate, Forex and Derivative operations.
4. Commodity Desk and Market Risk Reviews.
5. Commodity compliance and regulation.
6. Trade Surveillance related advisory.

To qualify for the role, you must have.

• Qualified CA/ CFA, FRM or MBA in Finance, or other equivalent qualifications (Accounting & Finance, Commodities, Engineering, etc.)
• At least 6 to 10 years of experience as a Commodities Trading Specialist and of leading teams.
• Expertise in commercial aspects of commodity trading (contract and asset optimization, exposure management, cargo MtM, option/optionality valuation) and related aspects (including Risks, Controls, Operating Model Set Up, Strategy and Operations).
• Microsoft excel proficiency with experience in financial modelling, Scenario analysis, Stress testing, VaR computations etc. using excel.
• Microsoft PowerPoint proficiency – Experience in delivering project reports and proposals using PowerPoint.
• An ability to confidently speak across one or more commodity sub-segments (energy, agriculture, base metals, precious metals, bulks, renewables/carbon, etc.).
• Work experience in strategy, operations, or large-scale transformation.
• Business development and project delivery experience.
• Good industry network.
• Travel to client locations across ASEAN and global markets as necessary.

Ideally, you will also have

• Positive working attitude and passion about taking challenging tasks.
• Experience gained within another large professional services organization.
• Established networking skills in a relevant industry.
• Experience in front- (Trading, Sales, Marketing, Structuring, etc.), middle- (Risk, Product Control, etc.) or back-office (Finance Operations, Physical Operations, etc.) roles in commodity firms or financial services firms.
• Initiative-taking individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• Effective communication skills, you will be a confident collaborator that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What We Offer

• Continuous learning: You will develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You will be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

Apply now.

IT Sales Account Executive/Manager (Government Projects)

As part of a dynamic sales team responsible for identifying and developing key government accounts, you should be adept at spotting new opportunities and be required to operate outside your comfort zone to achieve results.

Responsibilities:

• Identify, develop and manage accounts to achieve sales targets
• Lead, strategise and drive the sales bid process to secure new business deals
• Promote company’s consultancy, solutions and software
• Work with team of pre-sales consultants to prepare tender proposals and presentations

Prerequisites:

• Degree or Diploma in Computer Science, Marketing or Business
• Minimum 3 years of sales experience in corporate function, experience in handling government accounts will have added advantage
• Sales experience in handling government accounts will have added advantage
• Excellent presentation, communication and interpersonal skills
• Sales and Account Management in government sectors (SI) is an added advantage
• Proven track record in winning tenders and deals in the government sectors (SI) is an added advantage

Treasury Manager (Cash Management/European MNC)

Our client is a leading European organisation and has 2 new positions as expansion plans.

Depending on experience it could also be a lower budget for a treasury executive.

OVERALL SUMMARY

The role of this function is to:

• Manage the liquidity position of the Group, including effecting payments and monitoring receipts
• Responsible for all aspects relating to bank accounts and cash management platforms

Reporting into the Senior Manager Treasury.

AREAS OF RESPONSIBILITY

• Reconciliation of cash/account balances (actual vs anticipated receipts) including foreign currency
• Maintaining up-to-date spreadsheets on a number of accounts
• Arranging payments and ensuring sufficient cash reserves for upcoming payments across various bank accounts including in foreign currencies
• Optimising interest income on cash balances, fixing money market deposits with banks/financial institutions
• Following up with banks on payments and receipts as well as general communication
• Checking bank charges and interest accrued (both credit and debit)
• Preparation of cash flow projections & reports.
• Maintenance/opening of bank accounts (including those pledged to banks)
• Updating details of bank accounts, authorized signatories, addresses etc.
• Responsible for all “Know Your Client” documentation
• Co-ordinating with banks the Annual Audit Confirmation required by Auditors
• Performing compliance checks on the payment transactions
• Keeping in constant contact with Principals, and other companies working for the same Principals
• Responsible for ensuring that cash/account balances are within counterparty limits
• For Cash Manager, mentoring/coaching of Treasury Executive, Cash Management (if any)

Qualification / Experience

• At least 5 years (for Cash Manager) in similar cash management function of a corporation
• At least 3 years (for Treasury Executive, Cash Management) in similar cash management function of a corporation
• Degree in Finance/Accounting/Business
• Flair for numbers, meticulous and possess good planning skills
• Good communication skills – spoken and written English, and familiarity with banking terms as well as corporate secretarial requirements

Depending on experience this role could be executive or manager.