Total 97,784 Full-time service operations manager job vacancies in Singapore

As a FECOS Capacity readiness Manager/Senior Manager at Micron Technology, Inc., you will be responsible for overseeing the management of the FECOS Capacity Readiness Management teams. These teams are primarily responsible to help to improve Production Operations execution within the 0-12 months window, focusing on having capacity ready at wafer starts to deliver the Output commitments.

You will be responsible for collaborating with Front End Manufacturing 0-12 months Planning stakeholders to deliver tactical solutions and BKM sharing across the network. This will be achieved by developing metrics that clarify deliverables, and by providing front-end manufacturing experience and expertise and influencing key business partners. You will build effective global teams by distributing work and learning opportunities functionally and regionally, and by empowering team members with the authority to make decisions at the appropriate level and geographically. You will deliver competitive results by spearheading innovative solutions, removing barriers and assisting in troubleshooting and escalating issues.

Responsibilities and Tasks

Performance Management

• Champion Micron Behaviors and FE Central team competencies.
• Ensure clear direction, performance goals, job profiles and job expectations are established for all Team Members.
• Provide a work environment that empowers employees to creatively improve their work environment, instills a sense of ownership in Micron, and supports a team effort.
• Complete written evaluations and a mid-year check-point for each direct report once per year. This includes performance appraisals and work plans that outline Team Members’ strengths and weaknesses, identify areas for improvement, and include a plan for with specific guidance for improving skills. Be specific on the overall performance of the direct report in each category. Clearly outline goals for each Team Member that will impact department goals. Update SuccessFactors with employee information.
• Partner with Team Members on establishing aggressive but achievable goals. Maintain a balance between task-related goals versus results-driven goals.
• Execute short-term goals within Production Operations to meet company Strategic Objectives
• Recruit top-caliber members for the team.
• Drive accountability through clear communication, informal feedback, effective project management, and appropriate usage of metrics.
• Ensure that promotion and recognition programs are aligned to recognize and incentivize high-performing Team Members.
• Ensure that low-performing Team Members are systematically identified and managed.

Strategic Leadership

• Provide “Vision” and “Mission” for Production Operations for capacity readiness to overcome line variability. Ensure that this vision aligns with needs of the business both internal and external to operations.
• Work with key stakeholders on Production Operations process, systems, methodologies, capabilities and roadmaps. Production Operations to include BKM sharing, Front end operations tactical management support, front end Quarter lock, Cycle time management and etc. Ensure that such support meet Fabs expectations to enable achievement of Tactical objectives and Micron’s business plan.
• Ensure alignment of WW Production Operations to close gaps to benchmark in cycle time. Work in close partnership with MFG sites and SMAI, PROCT to install correct countermeasures and insure their continuity into the future.
• Develop and track metrics regarding Fab Production Operations performance. Ensure plans are in place to drive key factory metrics to industry-leading performance.
• Create an environment with your group that encourages innovation and technical leadership.
• Work with business partners to ensure best talent is mobilized to business-critical deliverables.
• 
  

Tactical Leadership

• Conduct ongoing metrics reviews of critical group deliverables to business. Ensure that work reviews are conducted on all programs, projects and critical activities to ensure achievement of committed performance. Establish structure for subordinate manager to conduct such reviews within their teams. Ensure that such reviews are aligned and effective.
• Provide direct leadership on most critical group deliverables and escalated performance items to ensure barriers are removed and correct resources are applied. Ensure that timely and transparent communication with business partners if performance issues will risk business objectives.
• Develop group leadership to ensure all Team Members receive quality leadership, performance management and assistance from their management team to achieve or exceed expectations.
• Provide monthly one-on-one sessions to review progress to the and adjust training and performance goals.
• Facilitate the Global Capacity Readiness regular meeting with key business partners. Ensure that resources are assigned to drive actions defined from meetings.
• Execute, maintain, and continuously improve operations project management and business process in alignment in accordance with QMS standards.
• Effectively manage team’s internal and worldwide meeting structure. Ensure meetings are efficient, effective and targeted to achieve required outcomes. Effectively reduce your team’s number of FTE spent in meetings.
• Coordinate escalation issues between manufacturing sites as required to drive operations objectives.

Communication

• Provide regular and structured communications to your team, including progress toward strategic objectives, operations goals, priority projects, and company status. Ensure that Team Members are well-engaged and motivated to achieve group and company objectives. Ensure that subordinate managers communicate consistently and in alignment with your regular communications.
• Ensure that structured communications with Team Members provide proper motivation and optimism toward achieving Production Operations execution.
• Provide a work environment that empowers employees to creatively improve their work environment, instills a sense of ownership in Production Operations, and supports a team effort.
• Ensure that leaders, at all levels, engage in productive two-way communications with Team Members.
• Provide regular Production Operations updates to key business partners. Updates should show progress against timelines and metrics to add to vision and direction.
• Develop external relationships to achieve new ideas and procedures to keep pace with industry standards and methods.
• Manage communication on critical projects and activities through Change-ABLE methodology. Be prepared to share status of any underperforming project or activity, along with actions required to resolve performance problems.
• Demonstrate cultural sensitivity - Show respect for different cultures and languages; invite feedback to ensure that others understand.

Training and Career Development

• Ensure that the group’s training roadmap is maintained. Focus on developing leading-edge skills and preventing isolated skill sets that risk business continuity.
• Ensure that all leaders have required leadership training and fully understand manager expectations for the position.
• Ensure that leaders set specific training plans, performance goals and development activities for their Team Members.
• Hold quarterly career development discussions with direct report and ensure leaders do the same for Team Members.
• Ensure that leaders are involved in and supporting the use of training plans.
• Leverage Micron’s training tools and programs for standardization and efficiency.
• Ensure that training is provided to partners, internal and external, for business processes.
• Establish and maintain GJS skill sets for each position in your group.
• Develop potential successors within your group and coach/mentor to develop skills.

Safety

• Provide leadership for process safety management systems development and sustainment. Target to achieve zero major event occurrences across the Micron manufacturing network.
• Maintain knowledge of equipment and materials safety concerns.
• Ensure that all sites understand any safety concern for equipment installation and have access to equipment and materials safety information.
• Encourage and create a culture of safety.
• Engage proactively in safety-related issues, and utilize corporate and site safety resources to escalate issues as appropriate.
• 
  

Education

Required

Bachelors Degree or equivalent experience

• Engineering
• Production and Operations Management (POM)
• Related field of study

Experience

Required

5 years' experience in any of the following:

• Engineering
• Production/Manufacturing
• 
  

Qualifications

• Master's in industrial engineering or project management preferred
• Has depth of understanding and ability to manage of worldwide business process. Able to adopt a business process approach in worldwide networks.
• Has depth of understanding on project management to manage worldwide projects.
• Has high business savvy to work with business partners to create win-win relationship.
• Depth of understanding business units (BU’s) direction and technical background to understand product quality.
• Ability to escalate critical issues and communicate with upper management.
• Has depth of understanding process operations matters and can give correct total priorities of yield and product qualities to direct reports.
• Has the agility to manage and execute prioritized action items from both tactical and strategic point of views.
• Can maintain good communication with business partners to create win-win relationship.

Workplace

Travel Required?

• Yes

Travel Details

Travel Frequency
Not Specified

Travel Duration
Not Specified

Travel Type
International

Environment

• Office

Shift

• 8+ hour shift, 5 days a week,

Job Hazards
Not Specified

Personal Protective Equipment
Not Specified

Equipment Use
Not Specified

Physical Requirements
Not Specified

Category Management (Sourcing)

· Regional focal point for global category strategies and lead new sourcing projects in new business field – Electric Vehicles (EVs) for New Energies business, Retail network, Packaging and Digital Marketing Solutions.

· Leverage on spend to manage complex sourcing projects across multiple affiliates within the region and multi entities within Singapore (One Total initiatives).

· Effectively tap on the Group’s global supplier database to maximize value from Supplier base and implement Category Strategies for the region.

· Sourcing execution from Source-to-Contract (S2C) including but not limited to internal requirement analysis, supply market analysis, sourcing strategy development, tendering process, negotiation (commercial and contractual) and contract award.

· Manage effective supplier relationship and business review practices to deliver sustainable cost & value, create competitive advantage, manage business and compliance risks to facilitate smooth business operation.

· Partner with internal customers to understand their needs and to deliver optimum solution.

· Analyze and identify the various G&S procurement (spend) requirements for opportunities to conduct spend leveraging and consolidation in order to actively drive cost reduction in the region.

· Analyze the current and future trends and opportunities in the supply market for sourcing strategies.

· Support all other tasks/projects assigned when required.

Affiliate Assistance (Mission Assistance)

· Mission assistance to affiliates to improve their procurement process and knowledge.

· Formalize and update for company’s procurement policy to align with Group’s directives.

· Conduct training sessions to regional affiliates on sourcing and procurement tools rolled out by TotalEnergies Global Procurement (TGP).

· Manage the regional process improvement of SAP system, to reduce fraudulent transactions.

· Execute procurement awareness across all users including procurement (vendor on-boarding, procurement process) and compliance policies.

· Support and advise Procure-to-Pay (P2P) process for all TotalEnergies entities in Singapore and in the APME region.

· Assist and advise on all procurement issues.

· Coordinate regional procurement events (e.g. workshop, seminar, training).

Reporting / KPIs

· Gatekeep and safeguard TotalEnergies’ reputation and security requirements so that the suppliers is in line with Group’s climate sustainability goals and adherence to ethics and compliance, human rights and Supplier Code of Conduct.

· Create and analyze spend reports (KPI, performance) for APME as well as ad-hoc reports as per needs arise.

Supplier Pre-Qualification & procedure

· Manage vendors on-boarding & purchase orders for vendors.

· Execute troubleshooting on vendor master data online system, various systems and SAP for prescribers.

· Provide guidance to stakeholders to ensure compliance with procurement system and relevant guidelines/regulations

· Act as advisory to the internal stakeholders on Vendor Masterdata and Anti-Corruption requirements ensuring that all relevant information is accurate, up-to-date and compliant.

Experience & Qualifications Required:

· 4-7 years in procurement and contract management.

· A University Degree in Business Administration, Economics or equivalent academic or professional training

· Proficient in using Power BI, Excel and PowerPoint.

· Strong analytical ability with attention to detail within a big picture perspective; Project Management Skills,

· Good levels of skills in negotiation (internal and external), ability to work within an international “network”

· Result-oriented, decisive and action-oriented

· Independent, motivated and good communication skills

Responsibilities:

• Lead and ensure day-to-day smooth warehouse/ logistics operations.
• Plan and coordinate resources for daily inbound and outbound operations.
• Oversee both warehouse and shipping operations to ensure efficient and timely distribution.
• Maintain high level of customer service standard at all times.
• Ensure safe work environment for all operational staffs.
• Manage inventory and storage efficiencies.
• Promote continuous improvement or process improvement to optimize warehouse processes and operational workflows.
• Control costs, manage budgets, and negotiate vendor rates.
• Monitor and analyze key performance indicators (KPIs), providing daily, weekly, and monthly reports.
• Ad hoc duties as assigned.

Requirements:

• Degree or diploma in Supply Chain Management, Business, Logistics or related field.
• At least 5 - 8 years of experience in logistics and warehouse operations, with strong supervisory experience.
• Prior experience working in a fast paced environment and handling large SKUs will be an added advantage.

Interested candidates who wish to apply for the advertised position, please send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• Identify new business opportunities.
• Build and maintain good relationship with clients.
• Provide technical and sales support customer or partners.
• Involve in exhibition and seminars.
• Achieve monthly sales targets.
• Involve in strategic planning, market intelligence and business management plans.
• Ad hoc duties as assigned.

Requirements

• Diploma in Business Administration, Sales & Marketing or equivalent
• At least 2 - 3 years of sales experience, preferably from audio visual industry

Interested candidates who wish to apply for the advertised position, please send in your resumes to [email protected] to apply.

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Customer Service Office @ TANJONG PAGAR

Position Purpose

• Carry out specific range of operation tasks within clearly defined SOP (standard operating procedures)

• Work independently and as a reliable team member, carrying out assigned task and know when to request for help or advice

Responsibilities

• Restaurant Operations

• Execute assigned area of responsibility (e.g. greeter, runner, bartender, cashier) based on SOP

• Set up restaurant for service day, which include but not limiting to checking on availability of food item and special menu, guest reservation status, service area set-up, cash register and payment machines

• Provide service to customers

• Execute proper cash management

• Preparation and serving of all drinks, beverages and dessert items

Restaurant Management & Planning

• Address customers’ complaints in accordance to guidelines and to escalate issues to supervisors when necessary

• Identify and report all potential problems and to provide recommendations pertaining to the provision of services, food quality and cleanliness

Quality Assurance & Control

• Comply with SOP and safety requirements

• Ensure quality of food is up to the prescribed standard

• Ensure safety and hygiene standards are maintained by inspecting and cleaning of all utensils and restaurant area

• Identify and report unsafe and/or non-compliant conditions and behaviors pertaining to personal and food safety

People Management

• Perform as a reliable team member and communicate clearly and audibly

A Snapshot of Your Day

The Field Service Engineer reports directly to the Head of Operations, working closely with the Local, Regional & Global teams.

How You’ll Make an Impact

• Provide Technical Field Advice, Supervision and perform installation, commissioning, maintenance, upgrades, refurbishment, and repair of high voltage transmission equipment and systems in the field.
• Conduct troubleshooting and diagnostics of high voltage transmission equipment to identify and resolve technical issues.
• Provide technical support and expertise to customers, field service engineers, and other internal stakeholders (including offer and project management teams).
• Collaborate with engineering and Sales & PM teams to provide feedback and recommendations for product improvements and modifications.
• Develop and maintain comprehensive documentation related to field service activities, including service reports, time sheets, maintenance logs, method statements, HSE reports, and equipment records.
• Acts as the Siemens Energy representative on site, coordinating responsible job scope and giving final approval and sign-off for works completed at site
• Train and mentor junior field service engineers
• Provide training to customers on routine maintenance tasks
• Contributes to internal and external customer satisfaction by executing Service work according to customer order and expectations
• Applies and adheres to Quality and HSE (Health, Safety, and Environment) protocols and regulations while working on high voltage transmission systems and equipment.

What You Bring

• Electrical Degree with more than 4 years’ working experience in field service engineering within the high voltage transmission industry (including ‘hands-on’ experience with new installations and service)
• In-depth knowledge of high voltage transmission equipment, such as transformers, AIS & GIS switchgear, circuit breakers, and related control systems.
• Proficiency in diagnostic tools, testing equipment, and software (including remote headset technology) used in the high voltage transmission industry.
• Strong problem-solving and troubleshooting skills, with the ability to work independently in demanding field environments.
• Excellent communication and interpersonal skills, with the ability to interact effectively with various organizational levels in customer’s and internal teams.
• Ability to improvise and willingness to experience unpredictable situations
• Positive attitude to work in challenging environment and in embracing a diverse and high performance culture
• Professional English and Mandarin required, where additional Asian languages will be a benefit.
• Willingness to travel locally and regionally to various field locations and work flexible hours as needed

Our client is a local company, one of the leading Environmental Services provider. They are looking for a IT Executive to assist their team for the next phase of their business. They are located in West.

Duties of IT Executive:

• Provide support for on-site and remote end-users to resolve IT-related issues, including hardware, software, and network troubleshooting on notebooks, desktops, and related peripherals.
• Conduct installations, system migrations, and problem-solving for various systems.
• Troubleshoot desktop-related issues effectively.
• Maintain and support servers, databases, and IT infrastructure, including performing configuration upgrades.

Requirements:

• Minimum 1 year IT back end support experience
• Minimum ITE/Diploma in Information Technology
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Duties of Service Crew

• Provide excellent customer service experience.
• Maintain the stock service areas with supplies such as condiments and tableware’s
• Assist in making hot and cold beverages
• Assist in serving food and beverage to guest
• Assist in Packing food orders in Kitchen for both dine in, online & takeaway orders
• Assist in Taking Order
• Assist in Seating guest
• Assist in keeping the restaurant clean at all times
• Assist in clearing tables , sweeping , mopping etc
• Provide menu recommendations appropriately
• Attend to customers’ needs promptly and professionally
• Adhere to personal & food safety procedures
• Maintain cleanliness and the hygiene of the restaurant
• Perform any other duties assigned by Manager

Job Description

This role provides a professional TOP handover experience for our customers and to assist in the timely rectification of defects/resolve of customers’ complaints satisfactorily, such that the organizational objective of providing quality and unsurpassed service is met.

1. Unit inspection, readiness/preparation:

Conduct quality inspection of 100% of the units to identify defects for rectification, ensuring that home units handed over to home buyers are in good condition.

2. Defects Rectification

Ensure defects rectification completed within stipulated timeline by liaising with main contractor and owners on rectification works and arranging joint inspections with owners on completion where necessary.

3. Unit handover to owners

Assist the Customer Service team in the liaison with main contractor on handover preparation by ensuring that the handover kit is complete on time with complete information.

4. Handling Customer Complaints/ feedback

Assist in the resolution of owners’ complaints arising from defects and other area and ensure Owners’ complaints resolved satisfactorily.

If you're interested in the position, kindly forward your comprehensive resume, along with your expected salary and availability, in MS Word format to [email protected]

Shermaine Soo Yi Ning

CEI Reg R1877837

Recruit Express Pte Ltd

EA License No; 99C4599

We regret that only shortlisted candidates will be contacted.

Job Responsibilities include, but not limited to

1. Checking of membership (for Member only) and Handicap Card of Members, Guests and Visitors.

2. To issue Debit Note and Green Fee Tab to Guests and only Green Fee Tab to Visitors.

3. Collection of Green Fees and Buggy Fees.

4. To take Time Sheet Booking through phone and remind Members to fax or call personally to give the date and time of play, details of their membership and handicap, and that of their guest(s)

5. To allocate caddies to golfers (if requested), on a first-come-first served basis.

6. To attend to telephone inquiries.

7. To update and maintain scoring of handicap system and to assist in other clerical duties.

8. Notwithstanding the above, is expected to undertake other administrative duties as and when assigned by Superior.

9. 6 days rotating shift work.

Staff transport is provided at Khatib and Seng Kang.

Job Responsibilities

• Assist in Setup of new PCs and Installation of Standard Office Application
• Troubleshooting of Problems Encountered by End Users
• Provides level 1 support for IT needs.
• Provide front line support for key field service activities in line with customers’ requirements.
• Update service record into database promptly and accurately.
• Perform Asset Tagging
• Perform rework on products and deployment when required.
• Assist in answering to customer enquiry and feedback
• To conduct all field service activities within the boundaries of health and safety policies. Risk control elements covering all relevant aspects of the field service role must be adhered to at all times
• To provide accurate, factual reports to the team leader or technical support personnel to enable informed decisions to be made on a course of action to resolve product issues
• Any ad-hoc duties as assigned.

Job Requirements:-

• Minimum qualification: Nitec in Infocomm or similar
• Able to Work Independently, Self-motivated and Diligent
• Willing to learn IT skills, Familiar with Windows Environment.
• Experience in Troubleshooting and Repairing of PC/Notebooks an added advantage
• Possess Analytical and Problem Solving Abilities
• Written and spoken Language Proficiency in English is essential
• Effective communication skills

Job Responsibilities:

• Prepare documents for execution
• Handle and attend to clients’ incoming enquiries
• Provide administrative support when required
• Other ad-hoc duties when assigned

Job Requirement:

• Meticulous and detail-oriented
• Cheerful with Pleasant Personality, Good Team Player
• Good communication Skills – Verbal & Written
• No experience required, training will be provided

1 year renewable

• Conduct interviews with selected members of public
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

The Senior Customer Service Officer is a staff whose role in the company entails attending to guests and visitors who come into the restaurant.

In some cases, the individual is assigned to specific clients/accounts and manages all inquiries and information transactions made between management and the clients.

As experts in the field, the job description of senior customer service representatives includes guiding all representatives in the execution of assigned tasks and ensuring that their services are of maximum satisfaction to customers.

They give report and feedback to management about the level of performance of members of staff in the organization.

Benefits

1. Attractive Incentives: High incentive benefits to reward your contributions.
2. Career Growth: Opportunities for professional development and career advancement.
3. Comprehensive Training: Structured training programs to equip you for success.
4. Health Benefits: Enjoy medical and dental coverage for your well-being.
5. Work Locations: Near MRT stations at locations such as Bedok Mall, Causeway Point, and more.

Job Description

As a Customer Service Officer, you’ll be the friendly face and voice of the company, ensuring every customer enjoys a seamless and satisfying experience.

Key Responsibilities:

• Attend to customer inquiries via calls or walk-ins with professionalism and warmth.
• Schedule, reschedule, and send reminders for customer appointments.
• Handle invoicing and cashiering duties, including payments and daily settlement tasks.
• Input data, generate reports, and consolidate information for submission.

Requirements

• Basic proficiency in Microsoft Excel.
• Strong interpersonal and communication skills.
• Customer service-oriented, with a team-player mindset and a positive attitude.
• Prior experience in customer service or an aesthetics-related field is preferred.

Additional Information

• Locations: Bedok Mall, Causeway Point, Century Square, Funan, JCube (Jurong East), Nex, Northway Point.
• Working Hours: Retail hours (shifts) with a 5-day work week.
• Demographics: Preferably with a background in aesthetics.

Role:

• Diagnose and troubleshoot problems with Marine Boilers.
• Carry out repairs on inboard and outboard marine boilers.
• Perform routine maintenance to ensure all shipboard systems are functioning properly.
• Travel domestically and internationally to service jobs on board vessels.
• Maintain cleanliness of the ship and engine room while onboard.
• Provide detailed reports on work performed and communicate the nature of repairs and services to customers.

Safety and Compliance:

• Follow all safety protocols and regulations to maintain a safe working environment.
• Ensure compliance with environmental regulations related to marine services and repairs.

Documentation and Reporting:

• Keep accurate records of all services performed, including time spent, parts used, and labor involved.
• Use service management software to log and track repairs and maintenance tasks.

Team Collaboration:

• Collaborate with other technicians and service team members to ensure efficient workflow and high levels of customer satisfaction.
• Assist in training and mentoring junior technicians as required.
• Perform any other duties as assigned.

Requirements:

• Diploma or equivalent; technical certification or associate degree in marine mechanics or a related field is preferred.
• Minimum of 2 years’ experience in marine service and repair for boilers.
• Strong mechanical skills and ability to solve problems.
• Proficient in using diagnostic tools and marine service equipment.
• Knowledge of marine engines, auxiliary engines, and cargo pumps.
• Ability to read and understand technical manuals and schematics.
• Capable of lifting heavy objects, working in various weather conditions, and performing physically demanding tasks.

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Customer Service Executive / Officer to coordinate all shipments and fulfill customers’ requirements. You will represent our company in a professional and ensure exceptionally high standard of service is being delivered to increase our customer satisfaction.

Job Description:

· Responsible for coordinating all import and export shipments based on allocation

· Preparation of permit declaration (Pure CO, Permit with CO, Permit for Export/Import/Air)

· Ensure daily customers’ enquiries are attended to and not limited to order and delivery status

· Handling incoming calls with the intent of providing customer satisfaction

· Work in conjunction with sales representatives to provide pre-and / post-sales support

· Ensure timely and accurately client invoicing and billings to customers

· Purchase of insurance and arrange any insurance claim for customer

· Responsible to draft and issue quotation to potential and existing customer

· Any other ad-hoc duties task by manager

Requirements:

· Minimum 2-years’ experience in Customer Service (Freight Forwarding Industry preferred)

· Ability to handle Cross Trade Shipment

· Friendly and Customer Service Driven

· A Team Player

· Good communication and customer service skills

On behalf of our technology client, we are seeking for an experienced HR Manager with strong operational expertise to lead their Talent Acquisition team, streamline recruitment operations, and manage vendor partnerships. Proficiency in Excel and creating executive-level presentations is essential for this role.

Key Responsibilities:

Talent Acquisition Operations & Projects

• Optimize TA processes, focusing on reporting, metrics, and performance insights to support recruitment objectives.
• Drive strategic TA Initiatives, including process improvements, system implementations, and policy enhancements, to optimise recruitment operations and efficiency.
• Develop visually impactful presentation decks and reports for key stakeholders.
• Negotiate with vendors to align services with TA needs and manage vendor agreements.
• Use advanced Excel for data analysis and hiring metric tracking.
• Prepare concise approval documents to support strategic decisions.

Team Leadership

• Lead the Applications team, guiding data-driven recruitment practices.
• Mentor team members, fostering collaboration and high performance.

Vendor Management

• Build and maintain effective relationships with recruitment vendors.
  Assess vendor performance, renegotiate terms, and manage contracts.

Requirements:

• 8-10 years’ experience in TA operations and project management, including reporting, systems integration, and vendor management.
• Advanced Excel skills for data analysis.
• Strong PowerPoint skills for creating and presenting executive materials.
• Proven ability to draft clear approval papers.
• Experience leading a recruitment team is preferred.
• Skilled in vendor negotiation to meet recruitment goals.
• Strong problem-solving, communication, and organizational skills.
• Experience in a matrix organization, with strong teamwork and interpersonal skills.
• Detail-oriented with strong business analysis capabilities.

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button. Alternatively, you may also email your resume to [email protected]

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

Responsibilities

• Business Application Support – Provide day-to-day technical support and troubleshooting for key business applications. Coordinate with vendors and internal teams to resolve application-related issues.
• Business Process Management – Analyse and document existing business processes. Propose and implement process improvements to enhance operational efficiency.
• Business Requirements – Engage with business stakeholders to identify and document digital needs, translating them into actionable project specifications. Ensure project goals align with overall digital transformation objectives.
• Project Management – Manage small to mid-scale projects, from initiation to closure. Develop project plans, timeline and budgets, ensuring adherence to deadlines. Track project performance and provide regular updates to stakeholders.
• Solution Delivery & Change Management - Design, develop, test, and deploy IT solutions to meet project goals. Ensure smooth implementation, maintenance, and issue resolution while managing stakeholder expectations through effective change management.
• Internal Stakeholder Management – Build and maintain strong partnerships with applications owners and other IT members. Work with internal business stakeholder to identify and prioritise application support needs, issues, and digital transformation projects.
• Vendor Management - Facilitate and maintain relationships with vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors.

Requirements

Education

• Degree in Computer Engineering, Information Systems Engineering, or other relevant disciplines.

Other Qualifications

• Hands-on experience with BI tools and report development.
• Proficient with project management tools
• Familiarity with AI/ML technologies and leveraging these tools to enhance business processes and analytics.
• Ability to incorporate AI/ML methodologies to optimize workflows and decision-making.
• Good understanding of maritime business processes, project management concepts, and quality standards.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, capable of working effectively with diverse teams and stakeholders.

Experience

• Minimum 5 years working experience in a similar role, preferably within the maritime sector.
• Proven track record in Business Application Support, BI tools, and managing small to mid-scale projects.
• Knowledge and experience with fleet management systems is preferred.

Our client is from Construction Industry. They are looking for a WSH Manager to assist their Finance team for the next phrase of their business. They are located at North of Singapore– easily accessible. The WSH Manager is responsible for:

Duties

• Responsible for developing, maintaining, and implementing the EHS Management System.
• Ensure compliance with legal requirements and conduct regular inspections and audits to uphold safety standards.
• Managing contractors, investigating incidents, and enforcing corrective actions.
• Review risk assessments, promote a strong EHS culture, and manage the fire protection system and emergency response team.
• Liaises with statutory bodies, provides training to employees, and ensures continual updates to management on EHS performance.
• Collaborate with third-party security providers and drive the continuous improvement of the plant's EHS system.

Requirements

• Min Diploma in Relevant Qualification in Workplace, Safety and Health
• Min 8 years relevant working experience in Construction Engineering Industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Responsibilities -

• Partnership and Sponsorship Management:

1. Identify, qualify, and manage leads.
2. Maintain strong relationships with potential clients, industry partners, and stakeholders.
3. Support to develop and deliver compelling proposals and presentations for clients, industry partners, and stakeholders.

• Market Research & Insight Development:

1. Collaborate with the BD Manager to implement strategies aimed at meeting sales and revenue targets.
2. Managing partnership, ensuring prompt follow-ups and effective communication.
3. Track sales performance and provide insights to improve processes and outcomes.

• Client Relationship Management:

1. Handle extended portfolio/verticals of clients, partners and key clients.
2. Act as a point of contact for clients, helping to address their inquiries and escalate issues when necessary.
3. Assist in managing client expectations, resolving problems, and ensuring high levels of client satisfaction.

• Corporate Communications:

1. Coordinate with external PR agencies to input relevant contents to website

• Collaboration with inter-departments:

1. Work closely with Marketing, Product, and Operations teams to support the execution of business development strategies.
2. Provide insights and feedback from clients and market research to help refine product offerings and marketing campaigns.
3. Ensure proper communication and collaboration between departments for seamless execution of projects and initiatives.

• Market Research and Analysis:

1. Conduct comprehensive market research to identify emerging business opportunities and industry trends.
2. Prepare reports and presentations based on research findings to support decision-making processes.

Requirements -

• 2-4 years of experience in marketing & communication and market research
• Hands-on experience in BD or project execution
• Experience in managing projects from planning to execution
• Ability to work independently and as part of a team
• Strong organizational and time-management skills
• Strong in spoken & written English

About our Client

Our Client is a leading MNC and has a vision to provide and deploy data, insights and knowledge to develop innovative strategies and intelligent solutions to meet the complex realities demand. With an expanding business footprint, they are currently looking for a Senior Procurement Manager to play a crucial role in the procurement Department’s continued development and success.

Job Description

Reporting to the Managing Director, main responsibilities will be driving programs to drive innovation, foster strong vendor relationships, and elevate the organisation’s procurement strategy.

Your other responsibilities include:

• Design and execute the organization’s procurement strategy, ensuring alignment with business priorities.
• Implement best-in-class practices and lead high-value strategic sourcing initiatives to optimize efficiency.
• Identifying, evaluating vendors, recommend top-performing partners to strengthen the supply chain.
• Oversee procurement processes to ensure compliance with policies, establish and monitor KPIs to measure success, and negotiate competitive costs for supplies and services.
• Manage budgets, track contractor performance, and support audits while collaborating with internal and external stakeholders.
• Building and mentoring the team, as welling as provide expert guidance to meet the needs of business units and foster a culture of excellence.

The Successful Applicant

You should possess a degree qualification in a business or equivalent preferred. You must have minimum 10 years of work-related experience in F&B procurementor purchasing is highly advantageous. Demonstrates energy, gravitas and determination in the implementation of projects and initiatives. You should also have good interpersonal skills engaging with internal and external stakeholders.

What’s on Offer?

You will be in an organisation that takes pride in their excellent vision for the future. The company creates, manages and maintains environments that make life easier, more productive and enjoyable. High performing employees are recognised and rewarded with competitive remuneration packages, personal development awards, annual salary reviews and short-term incentive programme. Some core benefits include health and welfare insurance subsidies.

EA Registration Number: R1105304

EA License Number: 15S7709

JOB PURPOSE

The Regional Product Marketing Management Manager for Sleep Health is responsible for delivering market insights, driving the development of compelling messaging and positioning, and leading the go-to-market strategy for product launches and marketing campaigns. This role requires oversight of end-to-end campaign execution, including budget management, strategy alignment, and the creation of marketing materials that reflect the product's positioning and broader marketing objectives.

Key responsibilities include collaborating with a diverse team, motivating the team to generate innovative ideas that drive successful campaigns and increase product revenues.

In addition to core leadership skills, the role demands the acquisition of in-depth product knowledge specific to the sleep health category, ensuring strategies are relevant and targeted.

CRITICAL WORK FUNCTIONS & KEY TASKS

Oversee marketing strategies and campaigns

• Implement pricing strategies together with product development team in achieving organisation's objectives and client's satisfaction
• Develop marketing strategies and directions to differentiate in-house products from the market
• Ensure marketing campaigns achieve Key Performance Indicators (KPIs) and objectives
• Lead analyses of competitive environment and consumer trends
• Oversee development of marketing materials
• Manage launch processes, product lifecycles, pricing and category roadmaps
• Lead ideation and brainstorming efforts to develop novel ideas for product marketing and/or optimisation to enhance product proposition

Establish marketing budget

• Evaluate budget, expenditures, research and development appropriations, or Return on Investment (ROI) and profit-loss projections of product development
• Track the usage of marketing budget to ensure its effectiveness in maximising budget
• Oversee budget allocation processes for traditional and digital marketing tools and activities

Develop internal and external partnerships

• Identify potential partnerships and vendor relationships for strategic collaborations
• Develop partnerships with product development, operations, sales and digital teams to drive marketing initiatives
• Manage marketing and sales teams to ensure marketing strategies are reflected in sales figures
• Maintain strong relationships with existing clients by responding to client facing teams on their queries and concerns

QUALIFICATIONS, SKILLS & EXPERIENCE REQUIRED

1. Bachelor degree in Marketing, Product marketing or Sciences in related fields
2. Minimum 8 years of marketing experience with proven track record in marketing and Go-To-Market planning and implementation in Southeast Asia region.
3. Preferably with experience in healthcare industry dealing with medical products, medical equipment, or consumer healthcare products
4. Good knowledge of utilizing different marketing channels with marketing budget

Training & Development Responsibilities:

Identify, design and facilitate organization-wide training programs for all our local business needs. This includes the development of relevant training contents, collaterals and other training materials that will enhance the skills and competencies of our staff using the most appropriate training platforms available.

Develop and maintain interactive learning solutions using e-learning platforms that to enhance the efficiency and efficacy of staff training reconciling their operational requirements and training needs.

Manage and assess the effectiveness of training and development programs to meet our changing business needs and objectives.

Customized programs aimed at improving the executives & managerial staff core business skills and competencies across functional areas.

Identity and adopt new technologies and methodologies in workplace learning and training practices available in the market.

Engage and collaborate with government agencies and training institutions for grants or assistance to support our training needs.

Work with Human Resources to ensure new employees receive high-quality orientation and on-boarding experiences.

Manage and develop key training staff in the execution of their training roles/duties.

Sustainability Responsibilities:

Develop, implement and review company ESG framework, goals, strategies, in consultation with senior management and stakeholders.

Establish policies, standards and guidelines pertinent to sustainability that are aligned with company’s long-term sustainability plan of achieving Sg Green Plan.

Work with various departments to incorporate sustainability practices and set the ESG goals.

Keep up to date with trends and industry best practices in sustainability.

Monitor and evaluate ESG events, projects and processes to seek improvements in environmental impact regulation compliance.

Develop and operationalize sustainability reporting, including creating dashboards, data collection, data analysis etc.

Manage and track corporate sustainability goals and metrics, analyze data and produce regular reports, accordance to internationally-recognized ESG reporting standards.

Responsible for sustainability reporting by providing relevant write-ups and data for submission to senior management, parent company and related government agencies.

Create clear, engaging contents on group ESG initiatives, practices and requirements for sharing with company employees, partners, clients and regulatory bodies.

Job Requirement

Possess at least a bachelor’s degree in Training & Development, Human Resources, Business or any other related field.

At least 5 years of relevant work experience in training and development capacity, preferably working as a senior position in a medium to large size company.

He/she must be proficient, at least, in the use of Ms Word, Ms Excel, and PowerPoint, all necessary for the creation of visually and verbally engaging training materials and reports for senior training and development management and key stakeholders.

Possesses analytical skills to identify performance improvement opportunities and gaps, conduct analyses, and develop solutions that will deliver the desired results through training programs.

Credentials and training in sustainability and ESG areas would be an advantage