• · We are seeking a professional General Manager to oversee the restaurant operations.
• The incumbent is expected to direct and lead the team to achieve the hotel’s strategic goals in expanding business opportunities, customer satisfaction and staff engagement.
• Responsible for developing annual and medium term strategies and plans to achieve profitability.
• To excel in this role, you must be approachable and detail-oriented with proven hospitality or management work experience.

Responsibilities :

• Lead, motivate and provide effective leadership to the management team to ensure all functions are operating effectively
• Responsible for the restaurants profit & loss to ensure that KPIs are achieved
• Drives guest satisfaction and maintains high service standards through consistent reviews of patrons feedback; effective communication as well as institutionalizes a culture of accountability and continuous improvement to mitigate shortfalls, so as to improve overall customer journey and experience
• Ensure compliance with relevant regulations/ legislations and the restaurant’s standards
• Ah hoc duties / projects as assigned

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition.

Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging its sector expertise and global track record.

Sembcorp has a balanced energy portfolio of 21.2GW, with 14.4GW of gross renewable energy capacity across 10 countries*.

Its urban development projects span over 14,000 hectares across Asia and have generated over 377,000 employment opportunities and attracted close to US$50 billion of investment capital.

Sembcorp is listed on the main board of the Singapore Exchange. It is a constituent stock of FTSE Russell Index, MSCI Singapore Index, Straits Times Index as well as sustainability indices including FTSE4Good Index, iEdge SG ESG indices and several MSCI ESG indices.

For more information, please visit www.sembcorp.com.

Purpose and Scope

• Responsible for the daily deployment of drivers and crews
• Assist with daily planning of days and nights routes and CRM bin deliveries
• Conduct site visits and attend complaints from public and clients
• Carry out accident investigation, accident reporting and any other related issues
• Conduct Toolbox Briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of crews’ discipline and attendance
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising crews/vehicle movement and routes
• Assist manning customer relations
• Reporting and Follow-up with Town Councils / NEA
• Co-ordinate logistics matter on special projects
• Working together with HSE Team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)

Qualification, Skills and Experience

• Completed GCE O level / Diploma in any discipline with at least 2 years’ experience in Logistics / Operations Management
• Preferably with own transport
• Proficient in Microsoft office application
• Preferably with Class 4 license
• Good interpersonal and communication skills
• Able to commit to rotating weekend/ Public Holiday duties and rotating early deployment duties as early as 6.30am

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

We are currently looking for a individual to join us in a temporary part-time position for 4 months, working 3 to 4 days a week (ideally 3 days).

Key Details:

Duration: 4 months, with potential extension based on performance.

Salary: $3,000 to $3,600 (pro-rated and dependent on experience).

Location: Lifelong Learning Institute, 11 Eunos Road 8, Singapore 408601.

Working Hours: 8:30 AM to 6:00 PM (Monday to Thursday), 8:30 AM to 5:30 PM (Friday).

If you are passionate about making an impact and looking for a flexible part-time role, we would love to hear from you!

Data Cleansing & Management

• Work with the A&I and DTO team to conduct data cleansing activities to ensure accuracy of the assessment results from former assessment platform
• Conduct data cleansing on the CRM to ensure accuracy and consistency of certification and recertification data

Data Analysis & Reporting

• Perform data analysis on certification, recertification. HCDT and CPP data to provide insights on trends, renewal rates, attrition rates and retention statistics, areas of opportunities for acquisition, etc
• Generate regular and ad hoc reports to assist the team with data-driven decision-making and support retention efforts

Process Optimization & Workflow Streamlining

• Analyze and streamline current work processes to enhance efficiency within the CCE team
• Collaborate with team members to identify areas for improvement, proposing solutions to optimize workflows and reduce manual tasks
• Develop and implement procedures that support standardized processes for data entry, reporting, and certification record maintenance

Operations & Administrative Support

• Assist with general administrative duties, including scheduling, coordinating event logistics, and managing event communications
• Support HOD in ad-hoc assignments

We are a wine bar looking for enthusiastic, fun loving candidates (part/full time) with a great attitude and are interested in learning about wine!

Responsibilities:

1. Work collaboratively with the team to ensure efficient bar operations.

2. Exhibit basic wine knowledge and confidence in assisting customers with wine selection

3. Handle cashiering responsibilities

4. Oversee stock management, liase with suppliers

5. Assist with basic food heating/preparation/serving

6. Adapt to flexible scheduling, including weekends and public holidays

Requirements:

Preferably 1 year of customer service experience in F&B

Excellent communication skills. Polite, friendly, approachable and enthusiastic!

Candidates with no prior experience may apply. Training will be provided

A love and passion for wine! There will be plenty of opportunities for tasting and learning.

Renumeration Part time : from $11-18 per hour

Full time : competitive salary starting from $2200/month

Summary

The Regional Director Security Operations (RDSO) is responsible for leading a multi-disciplinary team that executes a global security operations program for a multi-national IT organization. Services provided include security operations, safety, budget and financial execution, logistics, and employee recruitment, onboarding and training. The security operations program is comprised of regional security man-guarding functions, a security operations center, development and management of security operations metrics, branch liaison, personnel management and driving key security operations projects and initiatives for datacenters on a multi $100M global Client account. Direct reports may include field based Regional Security Managers, as well as shared services/program management resources to include Regional Operations Coordinator, Security Design PMOs and other Security Operations personnel. The RDSO is accountable for datacenter security operations service delivery, enhancing safety culture, driving innovation and process change across the program and staff engagement and development. The RDSO is expected to advance operational security and business relevancy while collaborating with the client, fellow RDSOs, Securitas business divisions, associate contractors, global business partners, and other supporting teams. This position reports directly to the Global Director of Operations.

Essential Functions

1. Strategically aligns a multi-disciplinary team into a singular, cohesive group; prioritized to meet the client’s data center security operations requirements.
2. Anticipates, develops, drives, and operationalizes the business’ most strategic priorities to meet service requirements, exceed quality targets and optimize field security operations effectiveness.
3. Acts as a trusted advisor to the Global Director of Operations and Client directors while also facilitating a healthy rhythm of team and business operations forums.
4. Proactively manages the region’s multi-disciplinary team to effectively execute and communicate (inward and outward) the security operations scope, strategic goals and deliverables.
5. Create strong internal and external networks, ensuring alignment between the regional operations teams, the shared services platform, and the Client.
6. Nurture Client relationships and internal relationships across all pillars.
7. Ensures the multi-disciplinary regional team is functioning effectively and efficiently, with security operation non- negotiables, process enhancement and scalability at the forefront of decision-making.
8. Holds team members accountable for their commitments, removes roadblocks to their work, and leverages organizational resources to improve delivery.
9. Provides regular reports that communicate team performance, project delivery, progress to milestones, and impacts to service delivery, meeting required client SLAs and KPIs.
10. Acts as the Datacenter subject matter expert on Operations Standard Operating Procedures (SOP); evaluates effectiveness and adherence to the Operations SOP and provides recommendations for improvement.
11. Actively seeks and creates opportunities for collaboration across customers, partners, and internal groups to drive long- term solutions.
12. Leads program-wide projects and initiatives that encourage process improvement and innovation and the use of tools that support the program across teams.
13. Drives an effective and holistic approach to project completion and consistent communication and messaging.
14. Facilitates teamutilization of data analytics; leads development and execution of strategic, analytical frameworks and high- quality complex models and forecasts to guide operational decisions.
15. Create and deliver executive level presentations and dashboards on business strategy, insights, and execution to client senior management.

Performs additional functions, duties and specific tasks of a similar nature and scope as necessary to achieve assigned business objectives.

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
• Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
• In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

Minimum Hiring Standards

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• Must have a reliable means of communication, such as cell phone.
• Must have a reliable means of transportation (public or private).
• Must hold or be able to obtain a valid driver’s license or equivalent.
• Must have the legal right to work in the country where the position is located.
• Must have the ability to speak, read, and write English proficiently.
• Must have a high school diploma, secondary education equivalent, or GED.
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.

Education/Experience

• Bachelor’s degree in business, management or related field and 10-15 years of progressive management roles in physical security, contract security, or account management, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
• 3-5 years of experience in a director level position.
• Datacenter experience a plus.

Special Requirements

• Able to travel (international or domestic, as required) approximately 25% of the time or more, occasionally with limited notice.
• Able to work evening or weekend hours when required, such as during an emergency event or crisis.

Competencies

• Ability to influence without authority and identify shared goals to achieve business objectives.
• Ability to provide positive direction and motivate performance.
• Ability to build relationships quickly and work collaboratively across multiple teams.
• Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.
• Experience communicating with the C-Level employee down to the entry-level employee
• Able to conduct presentations and facilitate group meetings, both in person and online.
• Ability to track and maintain scheduled assignments.
• Ability to maintain professional composure when dealing with unusual and stressful circumstances.
• Knowledge of business operations management and human resources administration.
• Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner.
• Strong customer service and service delivery orientation.
• Ability to adapt to change in the external environment and organization.
• Ability to multi-task and complete assignments concurrently in a fast-paced environment.
• Experience communicating and presenting to an executive level audience.
• Knowledge of security operations and procedures applicable to a 24-hour facility.
• Knowledge of supervisory practices and procedures.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, it requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:

• Required ability to manage multiple tasks concurrently.
• Computer usage, which may include prolonged periods of data analysis.
• Handling and being exposed to sensitive and confidential information.
• Regular talking and hearing.
• May be required to use vehicle in the performance of duties.
• Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds.
• Close vision, distance vision, and ability to adjust focus.

5 days’ work week (rotating off day either Saturday or Monday)

Afternoon shift (1500 – 0030),

Night shift (1800 – 0330)

This position is responsible for the Air Export operations and support internal department to meet customer satisfaction.

Job Description

-Coordinate with Customer Service and Warehouse on operation matters

-Process Shipping Document and execute AWBs

-Ensure accurate input of dimension, weight , rates and other data into system

-Perform check and verification of compliance for DG and Temperature Control cargo

-Send pre-alerts to overseas destination

-Monitor consol cut-off and cargo lodge in time for urgent shipment

Pre-Requisite of candidate:

-Must be PC-liberate and comfortable using or learning software

-Must be a Team Player and able to work independently

-Must be careful, meticulous and self motivated

-Must possess a sense of urgency and responsibility in work

-At least 1-2 years of working experience.

- training will be provided

-Prior work experience in this industry is not required, but will be advantageous if have

-Shift operation Job

Position Title: Assistant Warehouse Supervisor

Location: Ang Mo Kio

Salary Range: $2800 - $3200 + AWS & Variable Bonus

Working Hours:

• Monday to Friday: 9 am - 6 pm
• Saturday: 9 am - 1 pm (5.5 days/week)

Job Responsibilities:

• Supervise and monitor warehouse assistants to ensure safe and timely receipt, storage, retrieval, and dispatch of goods.
• Oversee and utilize the SAP system to optimize warehouse operations and time management.
• Ensure all stock is arranged and delivered based on the FIFO system.
• Manage delivery orders, packing lists, and inventory reporting.
• Conduct monthly inventory cycle counts and audits.
• Handle GMP and ISO compliance, including documentation, staff training, and adherence to SOPs.
• Plan and supervise staff schedules while ensuring operational efficiency.
• Monitor raw material deliveries, raise purchase orders, and coordinate forklift maintenance.
• Maintain a clean, safe, and secure warehouse environment.

Job Requirements:

• Diploma in Logistics, Supply Chain, or Warehouse Management.
• At least 5 years of supervision experience in a similar role.
• Proficient in MS Excel, MS Word, and computer operations.
• Possess a valid forklift license.
• Strong problem-solving skills and ability to perform manual tasks when necessary.

Additional Information:

• Medical and dental benefits provided.
• 5.5-day work week for better work-life balance.
• Stable and supportive working environment.

Job Responsibilities:

Provide excellent service and good relations with guests

Serve food and beverages professionally, adhering to high service standards

Ensure all duties are carried out according to SOP to meet and exceed standards in quality of food, service, safety and cleanliness

Assist the Restaurant Manager in daily restaurant operations

Company Benefit:

1 duty meal & uniform provided

Ph , 12 days AL , Medical Leave

CPF contribution provided

Medical and Dental Benefit

8 days off per month (off on Sunday)

40 hrs/week (no overtime required)

Requirement:

Able to communicate in English effectively

Singaporeans , LTVP and PR only

Preferably experienced at the fine-dining, training provided

Working Location: Mohamed Sultan Road (Fort Caning Mrt)

Start date asap

Job Description – Service Engineer (Maintenance Lead)

We are looking for a Service Engineer as Maintenance Lead to lead and supervise the maintenance team in maintaining and managing system hardware and networks at customer site located over Singapore island to meet the contractual Service Level Agreement (SLA). The Service Engineer shall report to and under the supervisory of the Maintenance Manager (Reporting Officer (RO)). Hiring shall be 1 year services contract via agent arrangement with option to extend or convert to direct outsource or permanent hiring.

Responsibilities

· Assist the RO in Preventive Maintenance (PM) and Corrective Maintenance (CM) tasks and devise maintenance schedule and resources planning and deployment.

· Provide solution guidance to the Service Technicians and generation of maintenance documentation such as PM & CM report to RO for review and final release to customer.

· Provide CM on faults to establish root cause on an ad-hoc basis including I-level & D-level testing and troubleshooting on equipment

· Plan and perform PM to system equipment at scheduled/ periodic basis including O-level testing and sensors calibration to ensure optimal operational performance

· Collaborate with OEM to establish root cause of fault findings and D-level components repair

· Supervise sub-contractor performing maintenance at site

· Convey updates to RO and customer on maintenance progress.

· Review with RO on maintenance processes and resources etc for maintenance process improvement.

Requirements

· Holding recognised Professional Certificate minimum with Higher Nitec/Diploma/ Degree in Electronics/ Electrical/ Mechanical /Mechatronics/ Aerospace Engineering or equivalent from recognised institution or at least 5-yearsworking experiences in above mentioned engineering fields.

· Advantage if have the knowledge and experience working with sensor, control, automation, and Information Technology (IT) system troubleshooting

· Resourcefulness and logical in problem-solving aptitude.

· Able to travel and work under non-conducive environment including site located at offshore island, buoys and in high security areas such as military base, and airport etc

· Ability to lead and manage a team, and to work independently with minimum supervision.

· Ability to conduct risk assessment and provide advisory to the team member and RO.

· Preferably holding a Class 3 driving license and familiar with Environmental, Health and Safety (EHS).

· Ability to converse well in English language and technically.

Job Description – Service Technician

We are looking for a Service Technician in maintaining and managing system hardware and networks at customer site located over Singapore island to meet the contractual Service Level Agreement (SLA). The Service Technician shall report directly to the Service Engineer/Maintenance Lead (Reporting Officer (RO)) and Maintenance Manager (Approving Officer (AO)). Hiring shall be 1 year services contract via agent arrangement with option to extend or convert to direct outsource or permanent hiring.

Responsibilities

· Assist the RO in providing Preventive Maintenance (PM) and Corrective Maintenance (CM) tasks.

· Provide update and feedback on PM & CM work including maintenance documentation such as PM & CM checklist and status update to RO for maintenance report consolidation and generation to AO for review and final release to customer.

· Attend to and conduct on-site CM to faults reported/raised by customer on an ad-hoc basis including I-level & D-level testing and troubleshooting on equipment.

· Perform on-site PM to system equipment based on planned scheduled including O-level testing and sensors calibration to ensure optimal operational performance.

· Work with OEM on fault findings on-site and off-site including D-level components repair by sub-contractor

· Convey updates to RO on maintenance tasks progress.

· Review with RO and AO on maintenance processes and resources etc. for maintenance improvement.

• Perform any other related duties as assigned by RO/AO.

Requirements

· Holding recognised Professional Certificate such as Nitec/ Higher Nitec/ Diploma in Electronics/ Electrical/ Mechanical /Mechatronics/ Aerospace Engineering or equivalent from recognised institution; or at least 3-years working experiences in above mentioned engineering fields.

· Both local and foreigner as well as fresh graduate would also be considered.

· Advantage if have some knowledge and experience working with sensor, control, automation, and Information Technology (IT) system troubleshooting

· Resourcefulness and logical in problem-solving aptitude.

· Able to travel and work under non-conducive environment including site located at offshore island, buoys and in high security areas such as military base, and airport etc

· Ability to work as a team and occasionally independently.

· Ability to conduct on the job risk assessment and provide advisory to team member, RO and AO.

· Preferably holding a Class 3 driving license and familiar with Environmental, Health and Safety (EHS).

· Self-motivated, self-discipline and a service mindset with commitment and willingness to learn.

· Able to start work immediately or within a short notice is an advantage

• Field service work / Workshop repairs: attend site and perform field work, i.e. breakdowns, preventative maintenance, install and commissioning. Workshop tasks: dismantling, assembly, cleaning of parts and using of precision equipment and machinery and apply safety and health rules and taking into consideration the actual site conditions.
• Planning / Coordination: preparation and control of all material, equipment and documentation needed for site activities and organized them in accordance with contractual and supplement documentation.
• Repair: conducts detailed inventories and inspections to determine necessary maintenance and reports. Troubleshoots and repairs equipment and recommends changes such as new equipment or modified procedures to improve performance and customer satisfaction.
• Reporting: prepares all technical and work reports to be signed by customer representative.
• Customer Regulation: obtaining certain passes or attending classes for commencing of works.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Operations Officer (Air Freight) /Air Operation Officer
• Working Location: Changi Airfreight Centre
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation
• Salary Package: Up to $2400 +OT + AWS
• Duration: Permanent Role

Key Responsibilities

• Prepare draft AWBs for review by customers, forwarders, and overseas agents.
• Coordinate with CIPL to draft permits prior to shipment arrival.
• Maintain regular liaison with customers and overseas agents, and manage email correspondence.
• Upon cargo arrival at the warehouse, confirm pieces, weight, and dimensions to enter accurate details into the system and print original AWB copies.
• Handle the submission of FWB, FHL, permits, and other required documents.
• Send pre-alerts, manage billing, and handle related emails for air export operations.
• Await pre-alerts to either release cargo or arrange delivery. Visit the warehouse to inspect cargo.
• Pre-declare customs permits and submit shipment details through the CCN system to Singapore Customs.
• Manage billing and handle related emails for air import operations.
• Other ad-hoc duties which may be assigned.

APPLY NOW!!!

• Minimum GCE O-Level or equivalent.
• Willing to work overtime when required.
• Individuals without experience are encouraged to apply, training is provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66255 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

About InterOpera

InterOpera (https://www.interopera.co/) develops digital infrastructure and solutions for environmental attributes. We are part of the global transition to net-zero and sustainable energy. We streamline the sustainability process for businesses, aggregate green data, RECs, and carbon credits, and facilitate the entire lifecycle of green attributes, including registration, issuance, management, trading, retirement, and analysis. Our vision is to digitally bridge sustainability and financial markets for a connected and sustainable future.

Overview

The Client Success and Operations Specialist is a dual-role position responsible for ensuring exceptional client satisfaction and managing key operational activities. This role will drive client onboarding, support client engagement, and oversee operational processes including HR and finance administration. The successful candidate will be the main point of contact for clients and internal teams, ensuring seamless service delivery and smooth operations.

Key Responsibilities:

1. Client Success Management

• Onboarding and Implementation:
  • Guide new clients through platform registration, asset registration, and documentation submission.
  • Provide training tailored to client needs, including document submission and tracking Renewable Energy Certificate (REC) issuance.
  • Support clients in setting up systems and workflows for platform integration.
  • Facilitate smooth transitions for trial clients to subscription plans.
• Client Support and Engagement:
  • Address client issues by collaborating with internal teams (engineering, product, and operations) to resolve them efficiently.
  • Regularly communicate progress on initiatives and product updates to clients.
  • Ensure clients utilize the platform effectively to maximize value and satisfaction.
  • Monitor contract terms and conditions, inform the Business Development (BD) team of contract renewals, and assist in converting clients to subscription plans.
  • Product Feedback and Development:
  • Act as a consultant to clients, helping them align platform usage with business goals.
  • Gather client feedback and report it to the product team, advocating for product improvements and new features.
  • Initiate product enhancement initiatives based on client feedback to improve the user experience.
• Upselling and Cross-Selling:
  • Identify opportunities for additional services or products that benefit clients.
  • Work closely with clients to tailor solutions that meet evolving needs, driving account growth and revenue.

2. Operations Specialist

• Strategic Operations & Transformation:
  • Support senior management to coordinate and manage strategic operational projects aimed at digitalising and streamlining operational and business processes to achieve greater efficiency internally and product excellence for clients.
  • Acquire, research, and internalize domain specific business know-how and processes and operationalise it within the company.

• Administration Support:
• Manage employee onboarding, off-boarding, and contract administration.
• Handle monthly payroll, employee tax filings, and support HR policy development.
• Act as the point of contact for finance operations, collaborating with external finance partners.
• Oversee office management tasks such as ordering supplies, collecting mail, and managing paperwork.
• Organize invoices and bills, ensuring proper documentation.
• Initiate payments in the banking system for approval, serving as the transaction maker.

3. Requirements for the role

• University degree or diploma with 1-3 years of relevant experience
• SGD 3,000 - 5,500 per month
• Prior experience in customer success in the software/technology sector preferred
• Proficient with Google Workspace and Microsoft Office Suite
• Proficient in English and ideally one other Asian language
• Driven and result-oriented individual
• Excellent interpersonal and communication skills
• Flexible mindset and good learning attitude

This role offers an opportunity to play a key part in driving client success while supporting and transforming the operational backbone of the company.

Shift Operations Engineer (12 Hours Shift)

JOB SUMMARY

• This role supports and executes the following under the direction of Director Client Service Strategy and Initiatives

RESPONSIBILITIES
Strategy

• The TB Cash Client Service Management function reports to TB Cash COO. The Cash Client Service Transformation role focuses on delivering our Client Service strategy by supporting and executing key initiatives under the Fit For Growth (FFG) programme to improve client experience, expand our digital servicing offering and deliver committed benefits; this includes:
• Defining clear business requirements and target state processes in line with the relevant risk frameworks
• Partnering with technology to deliver a fit-for-client solution and providing end user validation
• Driving client adoption and defining a unified measurement approach that helps us demonstrate success

Business
With guidance from the project / initiative lead:

• Design, implement and analyse client surveys to gather insights and feedback
• Develop and maintain capacity models to identify potential bottlenecks and areas for improvement
• Independently undertake business analysis and Programme Management design activity in support of FFG transformation initiatives
• Support the implementation and adoption of digital service functionality across CIB clients and frontline Service teams
• Identify opportunities to optimize the current Service Operating model and its processes
• Ensure alignment between the feature / functionality design and broader strategic direction

Processes

• Ensure reports and presentations are timely, accurate and aligned with organizational goals
• Regular tracking of milestones to ensure the deliveries are on-track as per commitments. Escalate if there are any anticipated delays

People & Talent

• More than 3 years of experience in client surveys and transformation programme management capacity (e.g. monitoring and tracking strategic projects, programs and initiatives) in Banking
• Proficiency in survey tools and analytics software will be an added advantage.
• Analytics capability (including modelling skills) with the ability to interpret customer journey data and draw business relevant insights for discussion and decisioning
• Demonstrated ability to work effectively across multiple markets and navigate geographical and regulatory complexity
• Demonstrate appropriate culture and values, embedding a high level of team engagement
• Ensure ongoing training and development for professional and personal growth

Risk Management

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable
• Act quickly and decisively to resolve any risk and control weakness, ensure they are addressed and remediated within appropriate timeframes, and escalated through the relevant committees

Governance

• Ensure awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role
• Deliver effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required
• Support the relevant programme governance forums and processes as required

Other Responsibilities

• Embed Here for good and Group’s brand and values in Cash Client Services;

Our Ideal Candidate

• 4+ years of experience in a transformation project capacity and/or delivering complex projects or initiatives in a Banking environment
• Strong analytical and problem solving skills with proven ability to collect and analyse data, establish facts, and make recommendations in written and oral form
• Successfully work with multiple stakeholders at different levels of the organization to facilitate change delivery, identify key risks / blockers and embed change
• Ability to work effectively across multiple markets and navigate geographical and regulatory complexity
• Good presentation and communication skills
• Familiarity with Agile project delivery and project management disciplines is preferred

Role Specific Technical Competencies

• Problem Solving and Analytical Thinking
• Effective Communications
• Managing Change
• Project Management
• Stakeholder Management

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Support the TB Cash Client Service Team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients and The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Cash Client Service Leadership and teams
• TB COO and Business Heads
• TB Product Heads
• CIB Technology
• Other CCIB stakeholders
• Risk, Legal, Audit and Compliance, where relevant

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Your Principle Responsibilities

• Operate the plant in safe & efficient manner by following the standard operating procedures
• Identify any abnormalities in process, instrument, equipment or machine.
• Take regular samples as per scheduled, analyze and record
• Coordinate with maintenance crew and prepare the unit/equipment for safe handover for maintenance
• Issue permits to work and perform the necessary checks as stipulated in each work permit.
• Ensure proper documentation and filing system is maintained within unit operation.
• Continuous improvement of job tasks to maximize productivity
• Implementation of quality assurance activities
• Maintain all documentation in an “as built” condition
• Participate in any internal / external audit and help in closing out the points

Requirements

• Diploma, Nitec or Higher NITEC Graduate in Chemical Engineering is preferred, but we welcome applicants from other Engineering Fields as well
• Less than 2 years of working experience
• Safety oriented
• Basic knowledge of instrumentation and rotating machinery operation.
• Basic IT knowledge in word processing and spreadsheets

Operations Engineer

Industry: Pharmaceutical MNC

Job Description:

The Shift Operations Engineer will support and oversee production operations, ensuring compliance with environmental, health, safety, and quality regulations during 12-hour shifts on a 2-2-3 rotating schedule.

Key Responsibilities:

1. Safety Compliance:Adhere to all environmental, health, and safety regulations.
   Support lockout/tagout (LOTO), energy control, line-breaking, confined space entry, and work-at-height activities.
   Maintain the shop floor in a state of safety and quality regulatory compliance, ensuring it is always inspection-ready.
   
2. Operational Support:Execute production activities, including pre- and post-maintenance interventions (MI).
   Coordinate resources based on criticality and priority with the Shift Team Supervisor (STS).
   Assign and oversee tasks based on Manufacturing Standard Work (MSW) and Operation Standard Work (OSW).
   
3. Troubleshooting:Participate in troubleshooting activities for processing issues and deviations.
   Coordinate with other functions for immediate and preventive action as required.
   
4. Compliance & Investigation:Assist in investigations, prepare reports, and troubleshoot findings related to EHS and quality issues.
   Support risk assessments, develop job safety assessments, and participate in HAZOP reviews.
   
5. Continuous Improvement:Contribute to Continuous Improvement (CI) initiatives.
   Perform the Plan-Do-Check-Action (PDCA) cycle for process enhancement.
   
6. Documentation & Training:Develop and review Standard Operating Procedures (SOPs) as part of change control processes.
   Support commissioning, qualification, and validation activities.
   
7. Emergency Response:Act as a member of the Emergency Response Team (ERT) when required.
   

• acting as contact points for all agency or organizational personnel;
• keeping lists of the agencies or personnel representing the person, agency or organization;
• facilitating meetings and cooperation among people, agencies and organizations;
• identifying problems in communications among these groups;
• collaborating and communicating with necessary constituents and the public;

We are seeking individuals who have a passion for apparel, are personable, hardworking, proactive, and helpful. If you are independent, enthusiastic, and enjoy connecting with others, we welcome you!

Responsibilities:

• Unpack and sort incoming stocks
• Arrange & manage physical inventory
• Assist in photoshoots & content creation
• Maintain studio cleaniness
• Assist walk-in customers

Requirements:

• Able to commit between Nov ‘24 - 28 Jan ’25
• 3 days a week*
• Singaporean or PR only

Operations Manager

5 days, 8.30am- 6pm

Salary: $5000 -$6000 + $500 transport allowance

Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Operations Manager

5 days, 8.30am- 6pm

Salary: $5000 -$6000 + $500 transport allowance

Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Duties:

· Excellent project management, organization and team collaboration skills and management concepts

· Develops and prepares reports on progress and is responsible for delivering on-time and quality projects, data, etc.

· Develops project scopes and objectives, involving all relevant stakeholders

· Collaborates with various internal teams and external stakeholders

· Listens to others and accepts input from team members

· Clearly articulates ideas and thoughts verbally

· Relays relevant information to stakeholders in a timely manner

· Confers with supervisors as well as members of the team to determine progress of work and to provide information on changes in processing, methods, and follow-up with feedback received from other departments.

· All other duties and responsibilities as assigned

Requirements:

· Min Diploma or Degree in any field

· No Experience needed, all training and guidance will be provided

· Relevant experience will be an advantage

· Excellent communication skills is a must

· Good management skills of team

If you are interested in the position, do kindly drop your most updated resume to [email protected]

Esther Lim Suk Hui

R1872808

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Operations Manager

5 days, 8.30am- 6pm

Salary: $5000 -$6000 + $500 transport allowance

Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Position:

• Human Resources & Operations Intern

Work Location:

• Thomson Plaza

Work Days:

• Tuesday to Saturday

• Must be comfortable working 4 weekdays and 1 weekend

Job Responsibilities:

• Support with email communication, calendar invites, document scanning and filing

• Create and post job listings on various hiring platforms.

• Plan and schedule interviews, including screening calls, assessments, and both in-person and Zoom interviews with hiring managers.

• Update HR administrative tasks and operational functions, such as employee data management, leave applications, and benefits administration.

• Coordinate and track employee-related processes, including onboarding and offboarding, training, orientation, and confirmation.

• Assist in organizing company events.

• Perform other ad hoc duties as assigned.

Job Requirements:

• Minimum Diploma in any discipline

• Comfortable to use Google Suite and back-end systems

• Ability to effectively multi-task, problem solve and prioritise needs

• Ability to take in feedback, takes initiative and able to work with minimal supervision

• Resilient under pressure

To submit your application, please drop us an email ([email protected]) with the position that you are applying for and your resume.

We regret to inform that only shortlisted candidates will be contacted.

Are you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? You have found the right team!

As an Analyst in the Private Bank Credit Operations, you will work closely with Securities Based Lending (SBL) Lenders, Lending Advisors, and Credit Risk Executives to deliver excellent client service, facilitate the origination of loans, monitor credit risk exposures, and provide comprehensive credit solutions for clients of the Private Bank's Ultra High Net Worth market teams.

Job Responsibilities:

• Assist SBL Lenders in underwriting all facilities secured by clients’ investment portfolios, including new requests, annual reviews, and monitoring of ongoing credit risk events such as margin calls, document credit exceptions, and unauthorized excesses in accordance with the Credit and Risk policies of the Private Bank.

• Analyze collateral pool and grade appropriately per credit policy, including ability to flag any credit exceptions or non-standard terms for review

• Handle credit documentation, including preparation, liaising with internal legal on documentation drafting, signature verification, scanning, and filing.

• Monitor and review the loan portfolio, regularize excesses (shortfalls) as per the Credit guidelines, regulations, credit policies, and guidelines.

• Collaborate closely with the Credit Underwriting team, Credit Executives, and other stakeholders on exception handling for credit facilities extended to Asia Private Banking clients.

• Assist Lenders in pipeline management and other strategic initiatives.

• Explore and develop automation opportunities for existing reports using Intelligent Automation tools like Alteryx, Python, Unqork, UiPath and Xceptor.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree in Business, Finance, or related disciplines

• Minimum 1 year of work experience in Credit Risk or Lending in a financial institution

• High-level analytical skills - able to use qualitative and quantitative tools to analyze complex financial situations.

• Strong communication (written/verbal) and interpersonal skills.

• High level of attention to detail with good time management.

• Teamwork ethic and focus; ability to work under pressure and meet deadlines.

• Good organizational skills and ability to work with minimal supervision.

• Demonstrated interest in financial markets and understanding of risk measures.

Preferred Qualifications, Capabilities, and Skills:

• Hands on knowledge of credit documentation preparation is a plus

• Knowledge and/or experience of KYC and cross-border regulatory issues.

• Good understanding of PB credit products, financial markets, and the securities industry.

• Proficiency in Tableau, Alteryx, Python would be a strong plus.

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=807bf43baa966ba34e37bd0d5c046345