Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Department Leader/Manager (Game Projects)

Salary range: $4000 to $5000

Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day

Working location: Odeon Towers

Job Description

• Oversee the marketing and development of Trading Card Game (TCG) brands
• Manage and motivate team members, ensuring that members work to their fullest potential and deliver their assigned tasks with highest proficiency
• Motivate and inspire team members, fostering a sense of collaboration and accountability
• Set the team goals within the overall company's goals and objectives
• Cooperate with the team members to plan and execute on the brand strategies to achieve its the desired goals
• Manage team’s budget
• Coordinate with both internal and external stakeholders to drive projects forward

Job Requirements

• Min diploma in any field
• At least 3 years of experience in a leadership or management position
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required
• Knowledge in trading card games

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: R24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Our client ST Engineering is seeking a Testing Commissioning Manager for rail and road projects.

Details as follows:

Testing & Commissioning Manager

Job Description:

• Developing testing & commissioning plans and procedures for SCADA systems

• Conducting site visits to ensure that SCADA systems are installed according to design specifications

• Conducting testing to ensure that the system is functioning safely and efficiently

• Identifying and resolving issues that may arise during the commissioning process.

• Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

• Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

• Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

• Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

• Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

• Organize and lead the integrated test meetings with internal and external parties

• Development of Test & Commissioning Plans and Integrated Test Plans

• Ensuring that all systems and components are tested in accordance with project requirements

• Analyzing test results and identifying any issues or deficiencies

• Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

• Preparing and maintaining comprehensive documentation, including test reports and commissioning records

• Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services

• Knowledge and experience of the Rail / Infrastructure Industry

• Experience in developing and implementing testing and commissioning plan

• Extensive knowledge of industrial standards / guidance’s / good practice

• Strong knowledge of health, safety and environmental regulations

• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling

• Good interpersonal, planning, analytical and problem-solving skill

• Able to work independently

• Knowledge in BIM / AutoCAD skills will be an advantage

• Good oral and written communication skills

• Good Microsoft office knowledge and skills

Location: Ang Mo Kio

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Senior Warehouse Executive / Assistant Manager | Warehousing & Distribution | 5 Days | Up to $5k | Changi

Working Location: Changi Airfreight centre

Working hours: Mon-Fri 9am-6.30pm

Basic Salary: $3000-$5000

Responsibilities:

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Department Leader/Manager (Game Projects)

Salary range: $4000 to $5000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: City Hall

Job Description

• Oversee the marketing and development of Trading Card Game (TCG) brands
• Manage and motivate team members, ensuring that members work to their fullest potential and deliver their assigned tasks with highest proficiency
• Motivate and inspire team members, fostering a sense of collaboration and accountability
• Set the team goals within the overall company's goals and objectives
• Cooperate with the team members to plan and execute on the brand strategies to achieve its the desired goals
• Manage team’s budget
• Coordinate with both internal and external stakeholders to drive projects forward

Job Requirements

• Min diploma in any field
• At least 3 years of experience in a leadership or management position
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required
• Knowledge in trading card games

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Department Leader/Manager (Game Projects)

Salary range: $4000 to $5000
Working hours: Mon – Fri, 8:30am – 10am to 5pm – 6pm(flexible) 7.5 hours/day
Working location: City Hall

Job Description

• Oversee the marketing and development of Trading Card Game (TCG) brands
• Manage and motivate team members, ensuring that members work to their fullest potential and deliver their assigned tasks with highest proficiency
• Motivate and inspire team members, fostering a sense of collaboration and accountability
• Set the team goals within the overall company's goals and objectives
• Cooperate with the team members to plan and execute on the brand strategies to achieve its the desired goals
• Manage team’s budget
• Coordinate with both internal and external stakeholders to drive projects forward

Job Requirements

• Min diploma in any field
• At least 3 years of experience in a leadership or management position
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required
• Knowledge in trading card games

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are seeking an Assistant Business Development Manager for our client ST Engineering.

Assistant Business Development Manager

Responsibilities

· Develop and execute business development strategies to expand our presence in the space and satellite market

· Identify and pursue new business opportunities, partnerships, and collaborations

· Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders

· Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies

· Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers

· Negotiate and close deals, ensuring revenue growth and profitability

· Represent the company at industry conferences, trade shows, and networking events

Requirements

· Degree in Business Administration, Engineering, or a related field

· Certification in business development or sales (e.g., CBDO, CSO)

· 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry

· Strong network and connections within the industry

· Proven track record of successful business development and deal closure

· Experience working with government agencies, space agencies, or international organizations

· Familiarity with satellite communications, Earth observation, navigation, or space exploration

· In-depth knowledge of space and satellite technologies, applications, and market trends

· Excellent communication, negotiation, and interpersonal skills

· Working location is in Ang Mo Kio

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities

· Assess the company’s environmental impact, including energy consumption, waste management, and carbon emissions, and develop strategies to reduce negative impacts.

· Ensure compliance with relevant environmental laws and regulations and oversee environmental audits and reporting.

· Promote sustainable projects like green energy adoption, carbon footprint reduction, and circular economy practices.

· Ensure the company provides a safe and equitable work environment, implementing diversity, equity, and inclusion (DEI) policies.

· Build positive relationships with local communities, ensuring a positive social impact through philanthropy, volunteering, and social investments.

· Ensure upstream and downstream suppliers adhere to social responsibility standards, such as labor rights and safety standards.

· Compliance Management: Monitor the corporate governance structure to ensure board and management decisions and actions comply with legal and ethical standards.

· Risk Management: Identify and manage ESG-related risks and establish measures to mitigate them.

· Transparency and Reporting: Regularly publish ESG reports, maintaining transparency in operations and reporting ESG performance to shareholders and stakeholders.

Requirements

· 10 years of work experience, with 5+ years relevant experience in ESG management, familiar with ESG-related standards and frameworks.

· Prior experience in corporate management or project management is preferred.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.

Pharmacy Assistant duties

• Receiving, Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed
• Performs administrative duties, including answering phoneg and inputting prescription orders, operating cash registers, and restocking inventory
• Performs administrative duties, including answering phones

Patient Service Associate duties

• Handle patient admission
• Register patient and family members
• Assist in making appointment for patient
• Simple admin job
• Provide customer service
• Attended to enquiries
• Direct visitor to their destination
• Answer phone enquiries when needed
  

Requirement

• Min GCE 'N/O/A' Level / Diploma in any fields
• Simple Microsoft knowledge
• Able to work in a fast paced environment
• Good communication skills

Interested applicants, please send your email to [email protected]

Ann Goh Xin Ting
EA Personnel No: R1875289

Recruit Express Pte Ltd

E.A License: 99C4599

Role: Service Engineer - ACMV
Duration: 1 year contract (Renewable and Convertible)
Location: Multiple locations - Changi Business Park Crescent, Asian Square Tower, Orchard Rd
Working hours: 12 hours shift; 4 days a week. 4/3/4/3 shift pattern
Salary: Up to $3.5k + 1 month bonus

As an HVAC Technician, he will maintain mechanical and electrical equipment for commercial HVAC systems at facilities by conducting proactive performance testing and ongoing scheduled maintenance.

Core Responsibilities:

• Install, repair, adjust, and maintain small electric or pneumatic control systems used for building. This includes heating, ventilation, air conditioning, and refrigeration systems and equipment.
• Conduct ongoing maintenance on building HVAC equipment to ensure proper equipment operation and compliance with all applicable codes, regulations, and work safety.
• Troubleshoot equipment failures and determine the best course of action for equipment modifications.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Requirements:

• Nitec / Diploma with 1 - 2 years of job-related experience.
• Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 20kg or more.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

We regret to inform you that only shortlisted candidates will be notified.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile > https://go.persolkelly.com/job/apply/8809

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

• Customer Service
• Data Entry / Admin Support
• Coordination
• 3 Months Contract

The Role:

• Perform data entry on customer information
• Follow up with colleagues & customers, to ensure completeness of refund processing
• Monitor status of refunds to customers
• Track and tabulate reports of work progress
• Adhere to SLA
• Any other ad-hoc duties as assigned

The Person:

• Proficiency in Microsoft Excel, Words & Outlook
• IT savvy and keen to learn new software that will be taught on the job
• Independent, meticulous & accurate
• Good communication & interpersonal skill
• Able to commit for 3 months

Other Information

• Location: Tanjong Pagar
• Working Hour: Mon - Fri, 8.30am - 6pm
• Salary: $2200 per hour

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng
EA License | 14C7092
EA Registration Number | R1105076

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

You are responsible for timeliness in processing of patient bills and claims, checking for bill accuracies and review completeness of patient documents for medical claims. In the course of your work, you will handle patient enquiries relating to bills, claims and payments. You will also provide administrative support to the department, be involved in Quality Improvement projects and End User System testing.

Requirements:
• Diploma, preferably with 1-2 years’ of relevant experience
• Good team player with strong interpersonal and communication skills
• Highly motivated, independent and adaptable to change
• Customer-oriented and meticulous with a flair for numbers

Our client is an US MNC, one of the largest players in the life-science sector. Due to business needs, they are now recruiting for Field Service Engineer to be part of their team for ongoing transformation projects. They are located at Jurong East.

Job Requirement:

• Perform verification, calibration, and preventive maintenance (PMs) in accordance with in-house Metrology SOPs.
• Maintain calibration and qualification tools, ensuring timely upkeep.
• Coordinate with and oversee External Third-Party (3P) vendors for calibration, PMs, qualifications, and repairs.
• Ensure External 3P vendors meet Customer off-site and on-site qualifications prior to service execution.
• Respond promptly to ad-hoc service requests from Laboratory End Users, adhering to the agreed Service Level Agreement (SLA).
• Recommend appropriate inventory levels for critical equipment parts and tools to minimize downtime and aid budget planning.
• Accurately document and manage service records, training, and asset information in the in-house Asset Management system.
• Facilitate clear communication and coordination among customers, vendors, and internal teams to ensure smooth service delivery.

Qualifications and Criteria:

• Diploma or bachelor’s degree in Science or Engineering, ideally in Electrical or Mechanical Engineering.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Ptd Ltd

EA License No: 19C9682
Reg No: R24122162 | LAI CHAI LI

5 days’ work week 0830 to 1800;

fix off on Sun and rostering off day on Sat, Tue, Wed or Thu

This position is to manage and update customer pertaining to Air Import Shipments activities

Job Description:

• To monitor closely assigned customers’ inbound shipments

• Work closely with respective overseas offices to monitor its uplift at point of export till its arrival

• Update customers promptly of delivery date and if any irregularity to inform them

• Maintain close communication with overseas offices, internal customers, authorized contractors and ground handling agents to track closely its arrival and customs clearance

• Other ad-hoc duties as assigned by his/her immediate superior and/or manager

• Some basic skills in Microsoft office Requirement

-Training will be provided

Job Info:

• Basic from $2,600 to $3,300 + Standby Allowance: $80
• Eligible for June bonus (2 months) + December bonus (1 month)
• Monday to Friday: 08:30 AM - 05:30 PM & Alternate Saturdays: 08:30 AM - 12:30 PM
• Location: Senoko, Company Bus Pick Up

Job Scope:

• Lead and oversee the CSO and CSA frontline teams.
• Represent and champion the Company’s image to customers through the frontline team.
• Ensure the accountability, integrity, and operational readiness of the frontline team.
• Enhance and promote the image and capabilities of the frontline team.
• Develop the team to achieve excellence in service delivery, productivity, and efficiency.
• Ensure compliance with company policies, financial regulations, processes, and industry standards.
• Establish and maintain policies and procedures to ensure smooth and efficient team operations.
• Provide training and motivation to staff to meet performance standards.
• Address and resolve issues promptly while identifying and managing risks effectively.
• Continuously review and optimize workflows and working conditions to improve efficiency and reduce turnover.
• Serve as the escalation point for any operational challenges within the team.
• Prepare reports and present recommendations to management and external stakeholders.
• Perform ad hoc duties as assigned by supervisors.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

We are hiring Contract Patient Service Associate to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Direction guiding of patients to different areas.
• Greet patients
• Long standing hours

Job Requirements

• Min N level required.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Animal Science Care Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Location: Near Loyang MRT
• Working Days: Mon - Fri
• Working hours : 830 a.m. to 530p.m.
• Salary : $2,500 - $3,000

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Key Highlights:

• Attractive salary package: basic + allowance & annual bonuses
• Extensive medical benefits: outpatient, dental, optical, and annual health screening
• Working with world's leading company in generators and UPS products

About the Company:

For the last 100 years, our client has been a front leader company in providing engines, generators, and UPS products that have powered homes, hospitals, lawn mowers, stadiums and everything in-between.

Basic Functions

We are looking for Field Service Engineers for commissioning, troubleshooting and repair of marine Generator and UPS. Qualified candidates should have hands-on experience with assembly and repair of Marine Generator, and/or familiar with marine electronics and automation systems.

Specific Responsibilities:

• Standby support and 24/7 emergency call for customer support.
• Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
• Provide the installation, commissioning and on-site training to support the customers according to the scope of the project.
• Generate a service report to customer in a systematic manner.
• Investigate and handle all customers’ complaints related to product failures.
• Investigates root causes of failures and recommend solutions.
• Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
• Maintain close working relationship with key customers to ensure the follow through until the issue is resolved.
• Develop service training material, ensures all technical and training documents are up-to-date and organized.
• Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.

Requirements:

• Diploma/Degree in Electrical Engineering
• A team player with strong problem-solving skills and task oriented
• Possess strong customer service orientation, enthusiasm for power generation products, electrical and control system
• Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous

How to Apply:

Interested candidates, please submit your updated resume by using Apply button

*We regret to inform that only shortlisted candidates will be informed.*

Sarah Sevilla

Registration Number: R22107553

EA License No: 18C9027

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Write Connection (TWC) specialises in English and Writing classes for primary and secondary level students. With a team of over 100 dedicated professionals, our mission is clear: to nurture generations of critical, compassionate thinkers. We are committed to delivering exceptional, well-rounded English enrichment that empowers our students to succeed academically and beyond.

Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As the first point of contact, CSOs deliver outstanding service by leveraging their product knowledge and communication skills to exceed customer expectations. In this role, you'll provide personalised support, build lasting relationships, and contribute to a positive, collaborative team environment.

If you’re passionate about customer engagement, thrive in a dynamic setting, and are eager to make a difference, we invite you to join our team. Apply today for a fulfilling career where excellence and teamwork are at the heart of everything we do!

Job Responsibilities

Sales & Leads Management

• Confidently share information about TWC programmes with current and potential customers to achieve the centre’s sales target.
• Identify customer needs and recommend the most suitable programmes to enhance their experience and satisfaction with TWC programmes.
• Proactively follow up on leads, arrange trial lessons, and assist customers in signing up for programmes.
• Respond to phone, email, and walk-in queries promptly and effectively.
• Actively participate in marketing promotional events, campaigns and outreach efforts to boost TWC programmes’ visibility and drive enrolments.

Customer Service

• Deliver outstanding customer service by promptly addressing inquiries, resolving concerns efficiently, and escalating complex issues when necessary to ensure timely resolution.
• Maintain a cheerful, professional demeanor in all interactions, fostering a welcoming environment where customers feel valued and supported.
• Actively listen to customer feedback and share valuable insights with the team to help improve our service offerings and delivery.
• Stay well-informed on the latest programmes and marketing updates to provide accurate and up-to-date information to the customers.
• Go the extra mile to make sure customers are satisfied and their needs are fully met.

Administrative Support

• Utilise company tools and systems to manage and track customer interactions, ensuring accuracy and timely responses.
• Maintain organised, accurate, and up-to-date records of customer interactions, follow-ups, key activities, and relevant data.
• Handle day-to-day administrative duties, such as scheduling student classes, managing enrolments, processing invoices, and ensuring accurate registration and enrolment data.
• Collaborate with team members to streamline processes and contribute to the continuous improvement of administrative efficiency.
• Provide assistance to teachers and students as needed, ensuring a positive experience for all.
• Other duties associated with the role and assigned by the line manager.

Work Hours

As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

• Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
• Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
• Days Off: Enjoy one weekday and one weekend off each week.
• Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.

Work Locarion

Experience the variety and flexibility of working across multiple locations! While your primary work location will be based on operational needs, we value your preferences. We’ll carefully consider your preferred centers when determining your final placement, ensuring a work environment that suits you best.

Job Requirements

• Minimum GCE 'O' levels qualifications.
• At least 1 year of experience in customer service-related roles, preferably in an enrichment or education-related setting.
• Proficiency in using MacBook and G-Suite applications (e.g., Drive, Gmail, Docs, and Sheets).
• Strong communication skills in English, both spoken and written, with keen attention to detail.
• Sales experience or a proven track record of meeting sales targets is an advantage.
• Demonstrated excellence in customer service with the ability to handle customer needs effectively and efficiently.
• Demonstrates strong work ethics, including integrity, professionalism, and a commitment to excellence.
• Positive, approachable, and professional demeanor with excellent listening skills.
• Ability to work independently while also thriving in a collaborative team environment.
• Flexibility and willingness to work at different centers based on operational needs.

What we offer:

• Competitive remuneration
• Performance-based incentives.
• Opportunities for professional development and growth within the company.
• Be part of a vibrant, dynamic and collaborative team that fosters innovation, excellence, and a shared commitment to making a difference in education.

Staff Benefits:

• Comprehensive Medical and Dental benefits
• Birthday and Marriage leave
• Flexi Leave upon completing 1 year of service.
• Monthly Birthday celebration
• Team Bonding Activities
• Exclusive Staff discount for TWC lessons (50% off course fee for children of staff)
• Exclusive Staff discounts with various participating merchants

To ensure a seamless and differentiated customer journey for Wealth customers with the intent to deepen customer relationship and business sustainability.

Job Duties:

• First Touch to receive and welcome customers.
• Digital Advocate to educate customers to bank digitally.
• Drives Service Excellence focusing on customer satisfaction- customer wait time, problem resolution, customer feedback and error rates.
• Provides one-stop banking experience in relation to non-cash related banking services -account opening/servicing request, application processing, digi-banking and cards related request etc.
• Collaborates with team members and working partners for problem resolution.

Job Requirements:

• Digitally Savvy
• Customer service experience or are customer facing would be preferred
• Experienced in Mass Banking/ Retail Banking would be preferred

Interested candidates may send resumes to [email protected] or apply through the application system. Regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R21101254 (Tay Khai Ven)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Benefits:

• Basic up $3300
• North, Company Transport provided
• AWS + Bonus

Job Scope:

• Lead and oversee the CSA (Customer Service Advisor) frontline/backend teams.
• Strengthen and promote the CSA team's professionalism and capabilities.
• Develop the team to consistently deliver high levels of service, productivity, and efficiency.
• Handle operation of the Customer Service department
• Establish and maintain policies and procedures to support optimal team operations and efficiency.
• Train and motivate staff to meet required performance standards.

Job Requirement:

• Team leader customer service experience in automotive industry is added advantage
• Diploma in any study is added advantage

Please submit your updated resume in MS word format by using the APPLY NOW BUTTON.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Wei Yang (R21102313)