Job Description:
- Manage shipment documents (e.g., invoice, packing list, bill of lading) to facilitate seamless customs clearance
- To co-ordinate with warehouse team for export/import shipment preparation (i.e. cargo pick up, shipping marks)
- Liaise with freight forwarder on cargo space and shipment arrangement
- Resolving any issue or discrepancies that may arise during the shipping process
- Handle order modifications, cancellations, and requests for returns or exchanges
- Monitor and follow up on shipment status
- Advise and provide freight cost to sales department
- Monitor shipping costs and implement cost-saving measures without compromising service quality
Job Requirements:
-Strong focus on accuracy in documentation and processes
- Good analysis and negotiation skills
- Strong understanding of import/export regulations and customs procedures
- Shipping Knowledge
- Intiative & Team Player
