• Working Days: 5 days – Mon Fri 830am to 530pm
• Office Location: Ang Mo Kio
• Starting Salary: $1,800 - $2500 + Transport Claimable + Commission

Responsibilities & Duties:

• Identify business opportunities and procure new business clients, mainly reach out to retail chain store.
• Display good product knowledge, training will be provided (personal care, health, and wellness products)
• Execution of sales as outlined by the Management.
• Any other duties as and when assigned by the Management.
• Any sales experiences are welcome to apply.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working Location: Near Bendemeer

Overview:

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.

Responsibilities:

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through different channels.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Requirements:

• Minimum diploma / degree in any field.
• Experience in sales in managed services will be given priority.
• Candidate excellent communication skills with no experience may apply.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://sg.go.persolkelly.com/job/details/10371

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

Engineering Company

Position: Account Executive

Working hours: 9am-6pm (Monday to Saturday)

Location: Tai Seng

Job Responsibilities:

• Handle full sets of accounts (AP, AR and G/L) include preparation of journal entries
• Review financial report
• Assist in preparing the annual budgets and monthly update of forecasts
• Review and process expense claims, ensuring compliance with company policies and proper documentation.
• Maintain and organize financial documents and records in accordance with company policies and legal requirements.
• Assist in various ad hoc finance projects and initiatives

Requirements:

• Possessed degree in Accountancy/ACCA/Chartered Accountant/CPA
• Working Experience: more than 2 years experience in engineering field
• Skill: Proficient in MS Office and Accounting software
• Good analytical, troubleshooting, and problem-solving skills

Responsibilities:

• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth
• Optimize CRM systems to enhance customer relationships and loyalty
• Analyze customer data to identify trends, preferences, and behaviors
• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives
• Develop and maintain relationships with external partners, influencers, and media outlets
• Ensure brand consistency across all marketing channels and communications
• Stay up-to-date with the latest marketing technologies and tools, making recommendations for their adoption and implementation

Requirements:

• Degree in Marketing or a related field
• Minimum 3 years of experience in marketing and CRM, with a focus on luxury or high-performance brands

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Duration: 6 months contract

Working location: Paya Lebar

Working hours: Mon – Fri: 8.30am to 5.30pm

Job Scope:

• Review and authorise AR invoice, AP invoice and payment voucher
• Review related party transactions
• Review monthly closing of accounts include prepare supporting schedules
• Prepare consolidation of financial statements and financial reports for management and statutory reporting within the timeline
• Handle GST reporting, corporate tax reporting and deferred tax computation
• Ensure compliance with company policies and procedures, financial reporting standads and statutory requirements
• Cash flow report preparation monitoring
• Any other ad hoc assignments

Requirements:

• Degree in Accountancy or ACCA or related professional qualification with at least 2 years of experience in audit and supervisory role
• Consolidation reporting knowledge and audit experience will be added advantage
• Proficient in Microsoft office applications

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Provide general administrative support to senior management, including scheduling meetings, managing calendars, and preparing documents
• Handle correspondence, emails, and phone calls on behalf of corporate executives
• Organize and maintain filing systems, both electronic and physical, ensuring documents are easily accessible
• Assist in planning and coordinating corporate projects, ensuring deadlines are met and tasks are completed
• Collaborate with cross-functional teams to ensure smooth execution of corporate initiatives
• Assist in organizing corporate events, meetings, and conferences, including booking venues, coordinating catering, and managing logistics
• Prepare meeting agendas, take minutes during meetings, and follow up on action items with relevant stakeholders
• Compile and analyze data for corporate reports and presentations
• Build and maintain relationships with key internal and external stakeholders

JOB REQUIREMENTS

• Minimum Diploma and above
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management tools
• Ability to work independently and manage multiple priorities simultaneously
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Work Location: Bendemeer

Job Summary:

We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.

Job Duties:

• Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
• Actively sourcing new sales opportunities through cold-calling and emailing.
• Developing in-depth knowledge of product features and benefits.
• Utilizing virtual meetings to build relationships with new customers.
• Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
• Advising customers on suitable product selection based on their needs and specifications.
• Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
• Following up on sales inquiries that are made by potential customers through different channels.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Requirements:

• Diploma / Degree in any field.
• Experience in sales in managed services will be given priority.
• Candidate excellent communication skills with no experience may apply.
• Excellent negotiation and consultative sales skills.
• Effective communication skills.
• Exceptional customer service skills.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Working Location: Harbourfront (Near MRT)

Working Hours: 10am to 6pm (Mon to Fri)

JOB DESCRIPTION

• Manage the daily operations of the office, including organizing supplies, overseeing maintenance, and ensuring a clean and safe working environment
• Handle general office duties, such as answering phones, managing correspondence, and greeting visitors
• Maintain office records, filing systems, and ensure all documents are up-to-date and easily accessible
• Manage calendars, schedule meetings, and coordinate appointments for management and staff
• Organize and plan company events, meetings, conferences, and training sessions, ensuring all logistics are in place
• Assist with onboarding new employees, ensuring they have the necessary equipment, information, and access to systems
• Ensure timely payments of bills and handle expense reimbursements for employees
• Prepare and edit documents, presentations, and reports for management and other departments
• Handling inquiries, complaints, and ensuring prompt resolution

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office management software
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Summary:

• Car rental service provider
• Basic salary up to 2.8k
• Rolling commission + incentives!
• Location: MacPherson
• 5 days work week (work life balance)
• Career Advancement
• Sales Driven

Key Responsibilities:

• Research and identify potential customers through various channel
• Present and demonstrate the products to potential clients
• Renew contract for the existing clients
• Build and maintain strong, long term relationships with clients by providing exceptional service and support
• Continuously learning about the products offered by the company to effectively communicate their value to the customers
• Conduct market analysis to identify automotive trends and competitive positioning
• Other ad hoc duties

Requirements:

• Possess experience in sales (in any industry)

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

HR Executive

• Remuneration: $2600 - $3500 (Depending on experience)
• Working Hours: Monday to Friday; 8.30am – 5.30pm
• Location: Tuas (2 Way Transport will be provided Marsling MRT & Jurong East MRT ）

Job Responsibilities:

• Collaborate in the development and publication of job advertisements across multiple recruitment platforms.
• Screen candidate resumes, conduct preliminary interviews, and coordinate interview schedules with hiring managers to ensure a smooth recruitment process.
• Draft and finalize employment contracts, overseeing the onboarding process to integrate new hires effectively.
• Act as a primary point of contact for employee inquiries related to HR policies, procedures, and general concerns.
• Support the planning and execution of employee engagement initiatives and corporate events to foster a positive work environment.
• Administer payroll processes, ensuring precise and timely payment for all employees.
• Oversee employee benefits programs, including leave management, insurance plans, and other welfare initiatives.
• Coordinate and schedule employee training programs, both in-house and external, ensuring alignment with organizational goals.
• Maintain accurate and comprehensive employee records within the HR system, ensuring data integrity.
• Prepare and generate HR-related reports such as headcount, turnover, and leave statistics for management review.
• Support the coordination and execution of performance appraisal cycles and processes, ensuring timely completion and feedback delivery.
• Ensure all company policies are in compliance with applicable legal and regulatory standards and provide guidance to employees on HR policies, ensuring consistent application and adherence across the organization.

Job Requirements:

• Min. Diploma in Human Resource Management or a related field.
• Min. 1 – 2 years of experience in Manufacturing or Marine Supply Industry will be advantageous
• Good understanding of HR principles, practices, and employment laws.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Good interpersonal and communication skills / Team Player
• Knowledge in Info-Tech Cloud HRMS System is an added advantage

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)
Rei Lai Yu Wen (R2199207)

• 5 days, Jurong, Transport provided (to & fro)
• $3800 - $4000 basic, fixed allowance
• Able to start within short notice
• 1yr contract (with completion bonus)

Responsibilities:

• Administer employee benefits program including insurance plan/welfare program and company events
• Administer manage specific modules for SAP-SF HRIS (leave)
• Assist with business traveling arrangement and coordination while adhering to business travel policy.
• Coordinate Executive events and functions.
• General administration duties and ad hoc duties as required.

Requirements:

• Possess higher Nitec/Diploma in HR, Business or Office skills
• Minimum 1 to 2 years of relevant experience
• Must have experience in arranging overseas business trips
• Good communication and interpersonal skills, planning and organising
• Ability to work independently and as part of a team.
• Meticulous and conscientious.
• Proactive individual with good planning & organizational skills
• Proficient in MS Office Suite

Interested applicants, please send your resume to [email protected]

Location: Orchard

Working hours: 9am - 6pm (Mon - Fri)

Duratin: 9 Months Contract

Responsibilities:

• Helping with the preparation of annual budget and 3-year plan.
• Reforecasting to build accurate quarterly estimates and anticipate variances against budget.
• Monitors profitability with a focus on inventory which includes detailed analysis of sales, margin, purchases, stock level and associated depreciation.
• Prepares departments budget and cost follow up. Organizes monthly review and reforecast with heads of departments.
• Work closely with accounting team to guarantee the accuracy of the financial information, design the analytical structure, and ensure accuracy of cost allocation.
• Assessment and management of risks on the business and processes.
• Monitor compliance with group procedures, local policies, and relevant laws/regulation.
• Conduct internal control reviews for stores, back office, events and on ad-hoc topics.
• Conduct monthly reviews and analysis on sensitive and high-risk transactions.
• Follow up on audit/internal control recommendations to ensure resolution of relevant risks and findings.
• Other ad hoc duties assigned

Requirements:

• Degree holder in finance or accounting, ideally CA or CPA qualified.
• Minimum 2 years’ experience performing in similar capacity.
• Proficient in Microsoft Office with strong Excel skills.
• Preferably has prior experience with financial software (SAP, CEGID, TM1, Cognos).

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.

Working Day: Mon to Fri, 9am – 6pm

(hybrid work arrangement, 2 days WFH)

Working Location: Kallang Junction

Salary: $2700 - $3400

Responsibilities & Duties

• Manage client portfolio to help our clients improve their traditional, online & social presence.
• Deep understanding of online advertising, Influencer marketing and solid experience in marketing with a customer service approach.
• Develop digital campaigns to increase engagement on social media platforms.
• Implement and manage Google Adwords, Facebook, IG and Tiktok Campaigns
• Generate Ideas and Develop Content for social media platforms
• Monitor and optimize ad campaigns
• Measure Campaign performance using a variety of web analytics tools
• Acquire insight into online marketing trends and keep up-to-date on strategies and best practices

Requirements

• Min Diploma in Marketing/Advertising/ Media or equivalent are welcome to apply
• Experience in client servicing and key account management
• Knowledge and experience in most social media management and trend is a must
• Must have experience working in a marketing firm

Low Jia Yi R22104302

The Supreme HR Advisory Pte Ltd 14C7279

Job Description

• Stay abreast of regulatory guidelines and Group requirements. Provides regulatory advice to business as required.
• Assist with group compliance monitoring assessment, audit, and annual gap analysis exercise.
• Complete the group Annual Risk & Control Assessment.
• Perform due diligence, AML, and sanction screening checks prior to onboarding new partners and continuous due diligence review for existing partners.
• Fulfill MAS requirement such as keep track of and prepare annual staff declarations, CPD hours and roll out annual compliance training etc.
• Provide 2nd level monitoring and management of compliance on internal policies and procedures, and information security.
• Identify inadequacies and weakness in systems and controls of compliance and Company’s functions and suggest improvements.
• Assist with or take charge of ad-hoc projects or tasks as may be assigned from time-to-time.

Job Requirement

• A Degree or Diploma in law, business, or related field.
• 3-5 years of relevant compliance experience in a financial institution (preferably insurance).
• Professional certification such as ICA Diploma in Compliance would be advantageous.
• An analytical mind and good business sense, able to grasp the complexities of business nuances and balancing that with a keensense of applicable regulations.
• Possess good communication and writing skills.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Develop and execute marketing strategies to drive brand awareness, customer engagement, and sales growth
• Optimize CRM systems to enhance customer relationships and loyalty
• Analyze customer data to identify trends, preferences, and behaviors
• Collaborate with cross-functional teams (Sales, Product, and Communications) to align marketing strategies with business objectives
• Develop and maintain relationships with external partners, influencers, and media outlets
• Ensure brand consistency across all marketing channels and communications
• Stay up-to-date with the latest marketing technologies and tools, making recommendations for their adoption and implementation

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Recruit Express Pte Ltd (EA: 99C4599)

Business Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Bishan

Starting Salary: $2500 - $3300 + Comm

Responsibilities & Duties

Job scope:

• Acquire new customer base via cold calling, emailing, and networking
• Identify and develop potential business opportunities, locally and overseas
• Make strategic plans by industry and accounts
• Make sales presentation to customers’ onsite/offsite
• Develop and execute advertising & promotion strategies
• Customize products/packages with Strategic Partners to meet customer’s needs
• Generate sales report

Qualifications & Skills Required:

• Diploma and above in any field
• Preferably with at least 1 year of experience in media sales
• Proficient in using Microsoft Office (Powerpoint, Word & Excel)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Scope:

• Provide administrative support in routine operations in areas such as inventory (including stock taking and purchasing), venue bookings, etc.
• Provide administrative and logistic support for eg. major events and initiative.
• Coordinate appropriate record keeping of training information and statistics as well as the maintenance and updating of databases
• Plan, organize and implement events/projects/initiatives & training programmes
• Serve and maintain as the key liaison with local and overseas partners and participants
• Manage budgeting of training programmes with adherence to organisation’s financial processes
• Support the implementation of the marketing strategies and initiatives
• Any other responsibilities that may be assigned by supervisor

Requirements:

• Min. Nitec / Diploma in any discipline with 1 - 2 years of relevant working experience
• Prior Administrative / secretarial experience will be advantagous

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Associate Executive

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Duties and Responsibilities:

Corporate Comms, Social Media and Branding

· Undertake editorial and production tasks including editing, writing, and producing in alignment with ASME’s communications strategies. This includes the production of e-newsletters, annual reports, publications, speeches, media releases, etc.

· Produce and post digital content for ASME’s social media accounts.

· Ensure and maintain brand consistency for all company materials and collaterals.

Stakeholder Relations

· Support and/or organise stakeholder initiatives such as corporate visits, focus group meetings and dialogues, etc.

· Provide logistical and administrative support for events such as Council Meetings and AGM and Media Relations

· Media engagement for the publicity of the organisation’s activities.

· Draft news releases, craft media replies and coordinate media interviews.

· Maintain a current media database.

· Monitor news coverage on the organisation, executive council members and related industry news.

Event Comms

· Execute communications plans for key events.

· Develop and produce event promotional collaterals and videos.

· Provide other event support such as photography and emcee duties as assigned.

· Provide general administrative support as required.

Requirements:

· At least 1 year of relevant experience in corporate communications, public/media relations or related positions.

· Tertiary education in Mass Communications, Social Science or related disciplines.

· Strong artistic and aesthetic sense would be an advantage.

· Knowledge and a keen interest in current affairs.

· Ability to work independently and with a team.

· Thrives in a fast-paced environment and able to handle the pressure of meeting tight deadlines.

· Self-motivated and resourceful with good multitasking and organisational ability.

· Strong project management skills.

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

Roles & Responsibilities

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

To deliver exceptional customer service in a dynamic and fast-paced environment, ensuring effective communication, operational excellence, and customer satisfaction. By fostering teamwork, embracing adaptability, and committing to personal and professional growth, this role aims to support the sustained success of the centre while minimizing student turnover and achieving high-calibre client and stakeholder engagement.

Job Responsibilities:

1. Customer Service Excellence: Ensure a consistently high standard of customer service by addressing inquiries, booking trials, resolving issues, and fostering positive customer interactions.
2. Adaptability in a Fast-Paced Environment: Thrive in a fast-paced company environment, demonstrating the ability to adapt to changing circumstances while maintaining a high level of performance.
3. Communication and Transparency: Ensuring consistent and aligned communications with the company’s core values across all channels. Proactively communicate any issues or potential concerns to the management team to foster a collaborative and responsive approach.
4. Long-Term Growth Opportunities: Demonstrate a commitment to personal and professional growth, actively seeking and seizing opportunities for advancement within the company.
5. Team Collaboration: Support the Centre Team and Director, Manager, or Assistant Manager in achieving sustained growth by fostering teamwork, enhancing customer service, and minimizing student turnover.
6. Operational Performance: Achieve high-calibre responses from clientele Email/WhatsApp inquiries and phone calls, within internally assigned Service-Level Agreements (SLAs). Assist and attend to requests/inquiries from internal stakeholders (including teachers), within internally assigned SLAs. Ensure smooth opening, operating, and closing procedures for the assigned centre(s). Assist with regular centre, studio, and inventory audits as well as any other ad-hoc operationally related tasks.
7. Customer Satisfaction: Boost customer happiness and satisfaction, measured by net promoter scores (NPS) scores.
8. Ad-Hoc: Performing and fulfilling additional duties as assigned by the Management.

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

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