Total 475 shipping executive job vacancies in D08 Little India

Job Description

• Prepare full set of accounts (AP, AR, bank reconciliation)
• Close accounts and perform GST and financial reports
• Work with marketing team to generate invoices and payroll
• Manage cash flow and internal control
• Liaise with different teams and clients to ensure smooth flow of operations
• Handle MOM and other government related submissions and matters
• Other ad-hoc activities

Job Requirement

• Possess at least Diploma/Post Graduate Diploma/Professional Certification in Accountancy or equivalent
• At least 1 year of working experience/Fresh Graduates are welcome to try
• Singaporean/PR/Malaysian only
• Proficient in MS Excel and other MS Office (many claim they know excel but few truly know it, please let us know how much do you understand)
• Able to communicate with all levels
• Responsible and positive with ‘can-do’ attitude
• Meticulous, independent and have integrity
• Able to work efficiently and effective under high pressure

Responsibilities

• Identify and target new business opportunities within the security services sector (e.g., corporate clients, commercial properties, residential estates, government agencies).
• Build and nurture long-term relationships with clients to ensure satisfaction, repeat business, and customer loyalty
• Conduct market research to stay informed of industry trends, competitor offerings, and potential business opportunities.
• Develop and implement strategies to approach potential clients and close new business deals.
• Conduct client meetings, presentations, and product demonstrations to showcase security service offerings.
• Prepare and present proposals, contracts, and service agreements tailored to client needs.
• Work closely with operational teams to ensure that security services are delivered as promised, meeting quality and compliance standards.
• assit with SACE Consultancy
• Manage & communicate with relevant authorities & government departments such as MOM, PLRD, etc
• ⁠Able to work on weekend and support with event management
• Manage deployment and rostering of manpower
• Additional assignments as assigned by the Management

Qualifications:

• Bachelor’s degree in any field.

• Proven success in business development and sales of Managed Services.

• Strong understanding of managed security service industry.

• Exceptional communication and negotiation skills.

• Ability to multitask and prioritize in a fast-paced environment

Salary Offer:

Up to $5,500 per month, commensurate with experience and qualifications.

If you are passionate about business development and are ready to take on this challenging role, apply now to be a part of our dynamic team!

The successful candidate will be part of the marketing team in supporting the business’ marketing and communications needs and working closely with the growth team to drive the company's sales and brand awareness forward. This role will perform the following duties, but are not limited to:

• Support the business's internal day-to-day communications, including providing timely updates, and announcements, maintaining internal communication platforms, etc.
• Support all related marketing communications that drive business objectives and growth.
• Propose, manage, and lead end-to-end marketing campaigns. This includes understanding the product/market and developing strategies and insights to increase the success rate.
• Formulate, develop, implement, and manage marketing materials/collaterals.
• Work closely with internal stakeholders on all cross-functional projects such as events, health screening packages, and other marketing tools, resulting in the successful forging of partnerships and collaborations.
• To liaise with external vendors to ensure successful running of events/campaigns/projects
• Provide and prepares marketing reports/analysis when required.

Job Requirements

• Has 3-4 years of relevant experience (experience in the healthcare industry is a bonus)
• Well-versed in non-digital ATL and BTL marketing activities
• Able to integrate or adapt non-digital activities into digital channels
• Events management skills – both online and offline

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

RESPONSIBILITIES:

* Manages all events & rooms sales enquiries, dealing from receipt of request to contracting and payment.

* Liaise with in-house departments for a quick and smooth execution and conversion of

group business. Maintains ownership of group blocks, including pickup numbers,

reservation methods, billing, and proper treatment of VIP guests.

* Manages site inspections, organizing visits, room allocation, inspection of rooms and restaurants,

coordinates all departments to execute a perfect showcase of the hotel, providing

accurate information on visitors

* To identify and develop new potential accounts (to prospect at least 2 new accounts

per week).

* Develop sales plans to generate business from identified markets/accounts.

* Determine corporate account needs and initiate sales activities of each assigned

market/account to enable future bookings.

* Management and growth of corporate accounts by tracking individual transient, group

and catering production goals.

* Gather market intelligence: new product ideas, competition activities, new customer

trends and performance.

* Be actively involved in ensuring prompt follow-up on incoming phone calls, site

inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all

sales/operational documents and adhering to the standards set by the department in

execution and filing of all said documents.

* Perform any other duties assigned by owners according to changing business, economic,

customer needs or restructure within Sales & Marketing Department (Corporate,

Rooms & F&B).

* Managing DayAway, TagVenue and other platforms if required.

* Create partnerships with other platforms that may benefit the group for events.

* Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis

stating Revenue, Cost of each Event and person target.

* For groups more than 20pax dining at the restaurants, welcome the guests and ensure their experience is a memorable one.

* Organize each Hotel Dropbox Folder to have all necessary materials for event sales

* Along with the Sales & Marketing Manager, create Event Packages and promotions for business continuity.

Job Responsibilities:

• Talent Acquisition & Recruitment:
  Oversee the Group entire recruitment process, from job posting to candidate selection.
  Prepare and present monthly recruitment reports.
  Collaborate with hiring managers to identify current and future hiring needs.
  Advertise job openings on the company’s careers page, social media, job boards, etc.
  Act as a consultant to new hires and assist with onboarding.
• HR Administration:
  Maintain employee records, documents, and update HR databases while handling confidential information with discretion.
  Administer work passes applications and renewals.
  Ensure compliance with all HR policies, procedures, and labor laws.
  Handle employee queries and provide timely support on HR-related issues.
• Compliance & Reporting:
  Ensure compliance with labor laws and relevant regulations.
  Prepare and present HR reports to management.
  Oversee timely tax filing (IR21, IR8A), CPF submission, and other government claims.
  Support internal and external payroll audits.
• Employee Performance & Welfare:
  Conduct performance evaluations and provide constructive feedback to employees.
  Manage employee separation processes, ensuring smooth transitions.
  Coordinate employee welfare programs and manage feedback/grievances.
  Support the organization of company-wide events and recreational activities.
• HR Projects & Training:
  Coordinate HR projects, meetings, and training seminars.
  Assist with ad-hoc administrative support to the HR team as required.

Job Requirements:

• Minimum Diploma/Degree in Human Resource or its relevant field
• Preferably at least 3 years of relevant working experience
• Working knowledge of Info-Tech, MS Word and Excel
• Ability to communicate effectively
• Able to multi-task, proactive and takes ownership to complete assigned tasks

Immediate vacancies available. We regret that only shortlisted candidates will be contacted.

PROGRAMMES EXECUTIVE

As our Programmes Executive, you will report to the Manager, Recreation Programmes & Engagement and Assistant Manager, Programmes. This position involves planning, administering, organising and executing of recreation programs for our members.

Responsibilities:

• To assist in the planning, coordination, organising and execution of all social events, activities and programmes for our Club member.
• To support in the promotion and engagement of a wide diverse range of social programmes to interests the members to sign up for the programme related events and outreach efforts.
• To support in the marketing and promotion strategies to help raise the awareness and participation rate of the programmes.
• Assist in the contributing more new social programmes and event ideas that attracts all demographic.
• To adhere to the Club rules and regulations when organising social programmes and events.
• Work closely with the team and events/programmes partners, instructors and sponsors.
• To assist in all the administrative work of organising social programmes.
• To assist the Club’s members on the inquiries of all social programmes.
• Perform any other duties as assigned by the Manager and Assistant Manager, Programmes.

Requirements:

• Min. Diploma with at least 1 year of relevant working experience in an event organizing or co-ordination
• Able to concurrently plan & organise multiple events / activities to meet deadlines
• Willing to work extended hours including weekends and public holidays when necessary
• Good planning, organising and customer service skills
• A team player
• Able to start work within short notice (an advantage)

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Job Description:

• To support in overseeing operation staff, adherence to operation sop , policy & procedure during the day to day duty
• Check & ensure tidiness & cleanliness of outlet
• Bridge between HQ HR/ Finance/ Procurement
• Report to hq
• Assist in co ordination & administration

Job Requirement:

• Prior experience in F&B operations
• Min Diploma
• Proficient in Microsoft office
• Excellent time management and independent worker

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

The Client Success Executives are the strategic and supportive partners for our clients and Real Estate Consultants. As Client Success Executives, you own client portfolios and ensure an elite client experience, from smooth onboarding, and managing property listings, to coordinating viewings, all aimed at facilitating successful closing. This is an excellent position for a highly motivated and capable professional with a radiant passion for making clients successful and happy.

Manage the Property Listings of a Portfolio:

• Manage Listing Activations: Ensure the timely and accurate activation of assigned listings by creating, publishing, and reviewing engaging, high-quality descriptions aimed at attracting potential buyers.
• Coordinate Marketing and Staging: Oversee the scheduling and coordination of photoshoots and property staging to showcase each listing at its best.
• Execute Advertising Strategies: Execute targeted listing advertising strategies to maximise visibility and drive marketing effectiveness.

Client Onboarding and Management:

• Client Onboarding and Relationship Management: Seamlessly onboard new clients using Propseller's integrated tools, serving as their secondary point of contact to ensure a smooth transition and strong initial experience.
• Support Excellence: Enhance client satisfaction by delivering gold-standard support, meeting and exceeding service expectations to foster positive, lasting relationships.

Coordination & Stakeholder Management:

• Viewing Coordination: Effectively manage property owners' availability for viewings over several weeks, optimising schedules within fixed and limited viewing windows to maximise convenience and exposure.
• Checkpoint Call Scheduling & Reporting: Schedule regular checkpoint calls with clients, Real Estate Consultants and other internal teams and prepare comprehensive listing performance reports, offering valuable insights and updates to keep clients informed and engaged.
• Cross-Functional Collaboration: Work closely with internal teams to address client needs, ensuring seamless service delivery and a cohesive experience across all touchpoints.

Others:

• Process Improvement Projects: Participate in ad-hoc projects aimed at enhancing current systems and processes, identifying areas for efficiency and effectiveness gains.
• Reporting & Knowledge Sharing: Generate regular reports and join improvement-sharing sessions to promote best practices and continuous development within the team.

Ideal Candidate

You are detail-oriented, highly organised, and skilled in communication and multitasking. You thrive in client-facing roles, genuinely enjoy helping clients achieve their goals, and bring a passion for building meaningful relationships. You have experience in roles like Customer Service, Sales, or Marketing, where you've honed your ability to understand client needs and deliver exceptional support.

Requirements

• Education: Diploma or degree required;
• Experience: At least 6 months in a client-facing role, demonstrating customer service skills and professionalism;
• Language Proficiency: Fluent in both written and spoken English;
• Technical Skills: Proficient in Google Suite and MS Office, with strong overall computer skills;
• Work Availability: Available to work five days a week, including one weekend day per week and some public holidays (in which case, you’ll get off-in-lieu to compensate);
• Exceptional Communication Skills: You have a natural ability to connect with diverse clientele, adapting your communication style to build rapport and ensure clear, effective interactions;
• Organised and Multi-Tasking: You excel at time management and prioritising tasks, consistently completing work efficiently and on schedule;
• Fast and Detail-Oriented: With a meticulous eye for detail, you review your work carefully to ensure high quality while maintaining a quick turnaround;
• Client-Centric Approach: You genuinely enjoy interacting with clients and are dedicated to making Propseller clients successful through attentive, supportive service;
• Resilient and Persistent: You demonstrate resilience when facing challenges or pushback and have the determination to see tasks through to completion.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT;
• Swimming pool and gym access: access to our office swimming pool and gym;
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more;
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings;
• Team lunch budget: Quarter budget for team bonding lunches or dinners;
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast;
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day;
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 2 weeks

If your application is selected:

1. Interview 1 (30 min) – Online: Introductory call with the Talent Acquisition Team
2. Online test (10-min)
3. Interview 2 (1hr) – Physical: Meet with our Client Success Manager (hiring manager)
4. Interview 3 (1hr) – Online: Meet with our Head of Operations & People & Culture Director
5. Interview 4 (Full Day & On-site) :

• Experience a 1-day immersive training and job simulation, offering a real-world preview of the role and an opportunity to connect with the team (stipend provided)
• Meet the Co-founder & CPO (30 min)

6. Welcome aboard!

Compensation

On-target earnings of $3,400 to $3,650 / month (90% base, 10% variable) + Stock options

Responsibility:

1. Support the financial management of the project, financial reporting, budgeting, human resources and procurement management.

2. Updating daily financial transaction into software and produce report to the management.

3. Maintain receipts and payment vouchers, cash book, ledger and different register to Finance and Accounts.

4. Prepare Bank reconciliation, prepare monthly, Quarterly, and annual financial Statement as per IFRS.

5. Sound knowledge on financial Reporting as per IAS and IFRS guide line.

6. Should have vast knowledge and user experience in accounting software Tally ERP-9 and SAP.

7. Keep records of all original agreements, contracts, and Memorandum of Understandings (MoU)

8. Store and maintain updated files of all invoices, bills, vouchers.

9. Ensure security of project staff while at work.

10. Ensure all HR documents and processes are in place and up-to-date as per the staff manual.

11. Update the personal files of all existing staff and assist in the recruitment of new staff.

12. Initiate office procurement as per the staff manual and maintain stock of office supplies and undertake procurement, as necessary.

13. Prepare comparative statements justifications for purchases.

14. Liaise with different vendors and manage working relationships with the vendors.

15. Any other job assigned by the management as and when required.

Requirements:

1. Working experience more than 15 years.

2. Minimum qualification Bachelor Degree in Commerce.

3. Willing to work under pressure & extensive working hours.

4. Good communication skill

5. Able to work Sunday or public holiday (if emergency)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

Job Description & Responsibilities:

- Personally, and frequently verify that the guests are receiving the best possible restaurant service (breakfast, lunch, executive lounge, dinner, Bar, Events).

- Ensure restaurants have the correct “vibe” at all times; ensuring the sound, light, look of everything, including staff look/uniform/attitude reflects the brand.

- Attend and complete Marriott L&D and Lobster Inc. trainings constantly (learning never stops).

- Communicate politely and effectively with the culinary team.

- Entertain guests in a consistent, professional and positive attitude.

- Maintain high standards of sanitation and cleanliness per Singapore Government and Marriott Standards.

- Monitor the quality and quantity of all food and beverage items served.

- Inventory management and reporting routinely.

Responsibilities

• You will be responsible for providing administrative support of all front line patient service duties; registration, admission, billing & payment collection and liaisons for patient feedback/complaints.
• Perform patient registration meticulously with relevant admission documentations.
• Provide financial counseling, collection of deposits from patients/next of kin upon admission.
• Administer accurately daily charges incurred by patients and proactively follow up with next of kin/patients on any required deposit top ups.
• Perform patient visitation to ensure remarkable service has been rendered; to liaise with various departments, if any service recovery/investigation(s) is needed to be performed.
• Prepare bill, present and go through bill with next of kin/patient upon patient discharge and collect payment.
• Perform monthly procurement of stationery/pantry items.
• Handle any other ad-hoc assignments/projects as tasked.

Requirements

• Diploma in any discipline.
• 5.5 day work week
• At least 2 years of clinical experience preferably in diagnostic and interventional cardiac procedures.
• Relevant experience in the hospitality or healthcare industry preferred.
• Pleasant personality with passion for service excellence.
• Good interpersonal and communication skills

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

You will harness the potential of AI in LTA. You will be overseeing the organisation’s AI projects and fostering collaboration to synergize AI efforts across different teams. In addition, you will be involved in leading initiatives to uplift internal AI capabilities and engaging with sectoral and industry partners. Beyond these, You will design, experiment, deploy AI solutions and propel the development of innovative land transport solutions forward.


Requirements:
• Tertiary qualification in a relevant technical field that includes AI
• Strong passion in the latest developments in AI technologies, methodologies, and governance best practices
• Strong communication and collaboration skills to engage with stakeholders and drive alignment on AI strategies
• Strong knowledge in machine learning, deep learning and natural language processing techniques
• Proficiency in programming languages such as Python, and data visualisation tools like Tableau and Power BI
• Experience working with large language models and computer vision is preferred
• Experience with AI frameworks and libraries such as TensorFlow, PyTorch, or scikit-learn
• Familiarity with cloud platforms and services for AI development and deployment
• Familiarity with data management, relational databases and SQL

Responsibilities

• Identify and target new business opportunities within the security services sector (e.g., corporate clients, commercial properties, residential estates, government agencies).
• Build and nurture long-term relationships with clients to ensure satisfaction, repeat business, and customer loyalty
• Conduct market research to stay informed of industry trends, competitor offerings, and potential business opportunities.
• Develop and implement strategies to approach potential clients and close new business deals.
• Conduct client meetings, presentations, and product demonstrations to showcase security service offerings.
• Prepare and present proposals, contracts, and service agreements tailored to client needs.
• Work closely with operational teams to ensure that security services are delivered as promised, meeting quality and compliance standards.
• assit with SACE Consultancy
• Manage & communicate with relevant authorities & government departments such as MOM, PLRD, etc
• ⁠Able to work on weekend and support with event management
• Manage deployment and rostering of manpower
• Additional assignments as assigned by the Management

Qualifications:

• Bachelor’s degree in any field.

• Proven success in business development and sales of Managed Services.

• Strong understanding of managed security service industry.

• Exceptional communication and negotiation skills.

• Ability to multitask and prioritize in a fast-paced environment

Salary Offer:

Up to $4,500 per month, commensurate with experience and qualifications.

If you are passionate about business development and are ready to take on this challenging role, apply now to be a part of our dynamic team!

1. Hospitality Leadership
2. Managing Financial Budgets & Monitoring Costs
3. Maintaining Financial Records & Reports
4. Hiring & Training Staff
5. Rostering Staff
6. Handling Employee Issues & Conflicts
7. Ensuring Customer Satisfaction & Building Customer Relationships
8. Planning Menus, Pricing & Maintaining Food Quality
9. Managing Inventory & Ordering Supplies
10. Maintaining Environmental, Food Safety & Sanitation Practice

1. Hospitality Leadership

The role of a restaurant manager is to lead the restaurant. They drive company culture and customer satisfaction by managing every aspect of a restaurant to ensure it runs smoothly and makes a profit.

This requires both hard and soft skills to effectively juggle priorities, motivate staff, be creative in increasing revenue and stay ahead of the competition. It also requires financial, marketing, supply chain and employee management skills. To level up, restaurant managers must also optimise policies and procedures because lower outgoing costs and speed are both key to a restaurant's success.

2. Managing Financial Budgets & Monitoring Costs

Restaurant managers require commercial awareness and acute financial management skills. They work closely with the restaurant owner (or in some cases are the owner) to forecast the financial budget, set periodic sales targets and manage the profit and loss statement (P&L). While also controlling operational costs, approving timesheets, sending invoices and ensuring there is enough cash flow for the payroll process to pay employees and suppliers.

They may also need to balance the income after every shift or delegate cash management to another employee.

3. Maintaining Financial Records & Reports

Making money is vital to hospitality management and running a restaurant business. Part of the duties and responsibilities of a restaurant manager is to report on business performance, identifying areas for improvement and opportunities for growth for the restaurant, including maintaining relevant financial records for business and tax needs.

Pulling data from restaurant management software can help pinpoint ways to streamline operations and costs. With ResDiary, restaurants can easily gain complete visibility into their business, compare booking history, identify patterns and predict future trends to help make evidence-based decisions.

4. Hiring & Training Staff

The responsibilities of a restaurant manager are to employ and educate all staff for optimal restaurant operations, including:

• Front Of House (FOH) - host, maitre d'/head waiter, waiters/servers, sommelier, bar staff, runner, busser
• Back of House (BOH) - head chef, executive chef, sous chef, kitchen manager, dishwasher
• Restaurant Operations staff - assistant restaurant manager, cleaning team

The restaurant manager will set the expectations, hire and onboard new employees, outline responsibilities, provide training, support and supervise staff to ensure they’re working in line with the restaurant’s values and policies. This includes conducting periodic reviews to evaluate staff and promote employees for great work.

5. Rostering Staff

A restaurant has many moving parts, and effective staff scheduling is crucial to the success of the restaurant’s operations. The restaurant manager must balance between ensuring the restaurant is probably staffed to meet customer demand while maintaining reasonable labour costs that maximise profitability. Efficiently scheduling rosters or shifts means managing employees and aligning with their availability, assigning roles that play to their strengths and experience, while being adaptable to the businesses changing needs and staff leave. High organisational skills, knowledge of all jobs within the restaurant and flexibility to switch between these roles during peak times or breaks are needed.

6. Handling Employee Issues & Conflicts

Restaurant manager responsibilities extend to handling team conflicts between staff and any disputes they may also have with customers. They will need to mediate between the two parties to create the best restaurant experience for all. This means that meeting customer expectations is as important as maintaining a strong workforce, retaining staff and ensuring a healthy work environment.

7. Ensuring Customer Satisfaction & Building Customer Relationships

A good restaurant manager brings a high level of communication skills, problem-solving skills and excellent customer service skills to the table to ensure the ultimate in guest satisfaction. Memorable and pleasant dining experiences extend across all contact points.

From the ease of booking, all the way to responding to guest feedback and customer complaints in person and online. A restaurant manager must then have a cool head under pressure, be adaptable, listen and provide suitable solutions.

Building and establishing positive relationships helps with customer retention, customer recommendations and brand awareness. Their direct feedback can also inform future decisions on improving the overall dining experience.

8. Planning Menus, Pricing & Maintaining Food Quality

The restaurant industry drives food innovation through culinary experimentation and experiences. As the restaurant manager maintains the operations of the business, they set the direction, financial and supply limitations for the restaurant menu. Designed in collaboration with the head chef, the restaurant manager will research and plan food and beverage menus.

They will develop a menu pricing strategy to optimise supply costs and adjust as required to maximise profit. Whilst also meeting the needs and monitory standards of supply, food quality and presentation.

9. Managing Inventory & Ordering Supplies

Supply chain and inventory management is an important role of a restaurant manager or part of a kitchen manager’s responsibilities in larger restaurants. Basically, this means that the kitchen and restaurant are stocked with everything that both staff and diners need to do their job or enjoy their dining experience. Including ordering and managing required stock levels of food ingredients, condiments, cookware, tableware and staff uniforms. This also involves relationship building with suppliers and implementing monitoring systems to keep track of low stock, loss or theft.

Meeting health and safety regulations are an important part of operating a restaurant and is part of the restaurant manager’s duties and responsibilities.

They ensure that the overall safety of the restaurant environment, equipment, facilities, government licencing, valid hospitality certifications, sanitation compliance and food safety standards are maintained for both staff and customers. This extends to implementing safety policies and procedures, including overseeing any necessary repairs and renovations.

The main skills you need to be a restaurant manager are leadership, organisational, customer service and problem-solving skills. Hospitality/Food & Beverage (F&B) industry knowledge and proven work experience are usually required. A degree in Business Administration or accreditation in business or hospitality management is a plus.

Restaurant managers work in both large and small local restaurant businesses, restaurant chains, hotels and resorts. Their roles and responsibilities will differ based on the size of the restaurant, the number of employed staff and the customer base.

Discover how your team can work more happily and efficiently with help from the right technology, like ResDiary's restaurant booking system. We've created a great guide to help you optimise operations in your restaurant.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey.

- Comprehensive Health Insurance Plan with Raffles Insurance with the option to upgrade at subsidized corporate rates.

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

Job Description

• Manage and maintain day-to-day operations of residential property
• Ensure effective and efficient management of the common areas through routine checks
• Assist the team to support daily operations
• Conduct on-site checks and management of development works by appointed contractors to ensure works are carried out to specifications and completed on schedule
• Engage service providers through a proper approval system; manage contracts and performance of service providers
• Follow up with service providers on submission of monthly maintenance schedule, quotations, claims and invoicing
• Convene and attend all meetings of the Developer and/or with the Council of the Management Corporation Strata Title (MCST)
• Prepare minutes and reports for meetings
• Obtain quotations for repair and maintenance services
• Attend to residents’ feedback professionally to ensure timely and prompt responses
• Prepare and submit an annual budget and recommend rates of Maintenance Fund / Sinking Fund contributions
• Ensure compliance with BMSMA, relevant laws, government rules and regulations and the company’s policies
• Process and assist in putting up paper for extraordinary works when necessary
• Review all facilities with an aesthetic eye for detail;
• Be well-organized and able to be hands-on to trouble-shoot and fix issues related air conditioning (Daiken VRV), plumbing, humidity related issues, all M&E issues, service provider management, and optimize efficiency while reducing operating costs.
• Supervises all senior technicians, technicians and craft men to ensure high quality preventive, corrective and guest demand maintenance services are provided
• Supervises all Team Leaders, Senior Technicians and Technicians to ensure high quality preventive, corrective and guest demand maintenance services are provided.
• Reports any faults and renders assistance as and when required by department head / hotel management and takes on any responsibilities and tasks as assigned by supervisor and hotel management
• Conducts walk through and visually assesses the safe and efficient maintenance and operation of the physical aspects of the hotel, including guest rooms, public areas, all mechanical, electrical, H.V.A.C. systems and any other related equipment.
• Assists in developing, implement and manage emergency programs for the operation and maintenance of all equipment and physical structures in compliance with corporate standards, local, state and national codes and regulations to protect the asset, guests and associates, to ensure optimum operations, minimize expenses and maximize customer satisfaction.
• Responsible for the short and long term planning and day-to-day operations of the Engineering Department.
• "Can-do" attitude with resourcefulness and phenomenal efficiency can set you apart among our candidate pool.
• The goal is to ensure our accommodations is problem-free;
• Managing the upkeep of equipment and supplies to meet health and safety standards;
• Trouble-shoot, plan and coordinate all installations and repairs of (telecommunications, heat, electricity etc.) and refurbishments;
• Hands-on as well as manage the upkeep of buildings, equipment and supplies to meet health and safety standards;
• Inspect buildings’ structures to determine and implement the need for repairs;
• Obtain comparative quotations;
• Review utilities consumption and strive to minimize costs;
• Supervise foreign staff facilities staff (handy-men) and external contractors;
• Control activities like waste disposal, building security etc.;
• Handle insurance plans and service contracts;
• Keep financial and non-financial records;
• Maintain all trackers.
• Any other jobs requested by management.

Requirement

• Higher NITEC in Facilities Management and/or Diploma in Integrated Facility Management, Real Estate Business, Hotel & Leisure Facilities Management, or equivalent qualifications
• For Officers: At least 1 year of relevant working experience in strata-titled residential property management
• For Executives: At least 3 years of relevant working experience in strata-titled residential property management
• Team player with good communication skills
• Able to adapt to a flexible working environment
• Knowledge of Building Maintenance & Strata Management Act (BMSMA) will be an added advantage

Chang Min Engineering Looking for the enthu Business Development Executive to establish the business growth. The Key Duties & Responsibilities Of Business Development Executive

Now that we have covered the basic duties of a business development executive let us take a look at what would be your key duties:

• Actively Conducting Market Research
• Using networks and online research, identify and qualify new sales leads.
• Follow up on any sales leads, clearly providing pertinent facts.
• Developing Sales Strategies
• Become a product expert and be able to effectively present the company’s items to current and new customers.
• Meet sales targets and KPIs on a weekly and monthly basis.
• Attend conferences, meetings, and industry events on behalf of the company.
• Managing Client Relationships

Essential Skills For Business Development Executives

To become successful in executive business development and fulfil the business development executive duties and responsibilities, you would need a set of soft skills to ace the game.

Here are some of the soft skills you would need:

• Candidate should have strong communication skills to communicate clearly and deliver effective client messages.
• Candidate should have sharp problem-solving senses to understand business problems and find solutions quickly.
• Networking and Relationship-Building: You need to know how to create good relationships and network at your maximum. This would keep the client’s reviews great and provide more clients for business growth.
• Have a knack for selling and recognising business opportunities.
• Feel at ease in a goal-orientated environment and endeavour to overcome any obstacles that may prevent targets from being fulfilled.
• Demonstrate effective time management and planning abilities.

Experience and Education Requirements

Education and experience are important in becoming the best Business Development Executive job profile. Here is what you need to become one:

• A proven track record of achieving a higher number of sales.
• Higher experience in sales and business development.
• You should have a master’s degree

The Senior Executive Officer / Assistant Manager (Policy and Plans) will provide comprehensive planning and administrative support to the CEO, Board, and the organization.

This role is well suited for a university graduate in their first or second job role. You will be responsible for the seamless functioning of the CEO and Board’s office while supporting the development, implementation, and operational evaluation of policies, plans, and processes aimed at enhancing organizational effectiveness.

Key Responsibilities:

Administration & Governance Support:

• Provide high-level administrative support to the CEO and Board, including managing meetings, preparing agendas, and taking minutes.
• Facilitate communication between the CEO, Board, and various departments to ensure the efficient flow of information.
• Ensure proper documentation and compliance with governance frameworks and regulations, supporting the governance committee by preparing agendas and implementing governance directives.
• Handle confidential correspondence, emails, and phone calls on behalf of the CEO and Board.

Policy & Planning Support:

• Assist in the development and review of policies and plans that align with the organization’s strategic goals.
• Conduct research and analysis to inform the policy development process and ensure compliance with relevant regulations.
• Support stakeholder engagement and consultation processes to gather input and build consensus around new policies and plans.

Workplan & Project Management:

• Support the development and implementation of the secretariat's workplan, ensuring tasks are prioritized, deadlines are met, and resources are allocated efficiently.
• Coordinate innovation projects, knowledge strategy development, and performance metrics to improve organizational outcomes.

Knowledge & Innovation Management:

• Assist in developing knowledge management strategies, including capturing, storing, and sharing best practices across the organization.
• Facilitate knowledge-sharing forums and training sessions to foster a collaborative environment.
• Support the implementation of technology systems and innovation initiatives that enhance organizational performance.

Reporting & Performance Metrics:

• Assist in preparing reports, including performance dashboards and key metrics for the CEO, Board, and other key stakeholders.
• Contribute to developing and managing Objectives and Key Results (OKRs) to measure organizational performance.

Stakeholder & Relationship Management:

• Build and maintain relationships with internal teams, external stakeholders, and volunteers to ensure smooth collaboration.
• Facilitate communication to ensure that requests and queries are handled promptly and effectively.

Qualifications and Experience:

• Bachelor's degree in any discipline from a reputable university.
• Excellent Written and Presentation Skills.
• Critical thinker who can work independently and collaboratively
• Adaptable, with strong problem-solving skills and attention to detail.
• Able to handle sensitive and confidential information with discretion.
• Experience in administration, project management, policy development, strategic planning, will be an advantage.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and relevant office software.
• Proficiency in Tamil to engage with foreign staff.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career growth, development, and exposure to diverse projects.
• A chance to work closely with the CEO and Board to influence strategic decision-making.
• An inclusive and collaborative work culture with room for personal and professional development.
• Opportunity to make a meaningful impact on the organization and the community.

The company is looking for a Marketing & Events Executive to plan, execute and coordinate events for our in-house trainees. Ensuring smooth operations and keep high attendance rate for all activities. At the same time, this person will work alongside with Marketing team to generate content for social media platforms.

Job Description

• Maintaining trainee records, class schedules, and communication between trainees faculty, mentors
• Plan, Execute and Coordinate Activites, Classes and Events
• Schedule, prioritize key tasks, and assist in keeping department operations on track.
• Develop, implement, and monitor department goals and strategic plans.
• Organize class timetables, relief schedules, and liaise with tutors to ensure seamless delivery.
• Oversee distribution and tracking of materials and resources for all programmes.
• Act as a communication bridge between operations, academics, and the marketing department, maintaining smooth workflows and information flow.
• Coordinate marketing materials and internal communications related to programme activities.

Requirements

• Diploma in any field (marketing/project management/business management preferred)
• People-oriented person, able to speak fluently
• Multi-tasker, to handle multiple items
• Flair of design for creating content for social media platform like TikTok
• Able to plan, coordinate and keep track of performance

Reporting to the Assistant Manager, Grassroots & Women’s Football (or any other assigned Supervisor), the Executive, Grassroots & Women’s Football will provide administrative and operational support as part of football development initiatives of programmes and activities conducted by the Grassroots & Women’s Football Department as follows:

Duties & Responsibilities

· Administration of National Teams U-16, U-19 and “A” teams and Girl’s National Development Centres (NDC) – which includes correspondence to schools and employers, updating of players’ documents, travel arrangements, entry visa procedures, insurance, attendance records, allowances claims, registration of players and officials on AFCAS or other Confederations/Federations as necessary.

· Provide operational support to ensure proper documentation and record-keeping of all related activities, processes, and procedures in the key areas for compliance and transparency are adhered to.

· Handles administrative support in the efficient management of activities, programmes, events and other initiatives in the key areas of Grassroots & Women’s Football

· Handles the department’s procurement of equipment, apparel and other items to ensure the smooth delivery of Grassroots & Women’s Football development programmes.

· Assist the department in preparing reports for various events such as FAS Congress, FAS Women’s Football Committee meetings, AFC and FIFA women’s football reports, etc

· Coordinate with all FAS technical departments, including Women's Football, National Teams, Grassroots, and Coach Education, to ensure seamless interdepartmental collaboration and communication.

· Any other duties as assigned by the FAS Technical Director or the General Secretary.

This role reports to out outsource finance team.

Roles & Responsibilities

Job scope includes but not limited to;

• Managing incoming and outgoing letters
• Be the representative for accounting and finance queries within the office.
• Liaising with HQ and Accounts Dept.
• Preparation of Accounting information (training will be given)
• Assist in co-ordinating meetings and calling of quotations
• General Office administration duties (eg. filings etc.)
• Other tasks as assigned by line manager and/or management
• Working knowledge on Microsoft Word, Excel, and Power Point essential.

Strong communication skills required.

Roles & Responsibilities

• To perform weekly and daily ordering of ingredients for individual sections.
• Supervise all restaurant activities to ensure dishes are prepared in accordance to the established recipes.
• Prepare mise-en-place/ingredients and ensure smooth day-to-day operations.
• Ensure the highest standard of cleanliness in the kitchen at all times.
• Train new employees in order to ensure consistency in food presentation, taste and texture.
• Appraise the performance of the subordinate and make recommendations for promotions or other actions.
• Co-ordinate and oversee the receiving/collection of delivery of materials from suppliers.
• Set-up for new restaurant.
• Make reports on all matters pertaining to kitchen operation.
• Menu Planning & costing
• Creating new product and recipes
• Maintain a high standard of personal hygiene and observe all guidelines pertaining to the handling and preparation of orders

Job Requirements

• Minimum 3 years working pastry experiences in F&B industry
• Certificate/Diploma in Food and Beverage / Hospitality Management
• Possess WSQ Hygiene Certificate is an advantage
• Able to do shift work, including weekends and public holidays
• Good organizing skills and able to communicate well.
• Work well with others and when under pressure
• Attention to detail and ability to identify and solve problems.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the peack

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott

We are looking for candidates who can build The Garcha Group brand digitally on all platforms leading to direct measurable revenue for all hotel rooms and F&B outlets.

Responsibilities include but are not limited to:

- Be a brand guardian for The Garcha Group, setting the tone as well as the look & feel ofall communication.

- Create and execute social media calendar for daily content on social channels such as

Facebook and Instagram.

- Create and execute EDM schedule.

- Review and respond to all reviews on social media, Marriott and OTA channels within 24

hours.

- Initiate and maintain a yearly schedule of events for marketing campaigns.

- Plan, coordinate and execute marketing campaigns both room-side as well as F&B at

property level, enabling more customized and need based marketing.

- Create and organise photography, videography and associated editing for all marketing

needs.

- Maintain and update Marriott and "vanity" hotel and F&B websites' content to ensure all

communication is up-to-date and on brand

- Create and ensure version control of all graphic collateral assets in all departments of all

hotels and F&B.

- Coordinate PR events with and independently from PR company, and continue

relationships/partnerships.

- Assess, recommend, and develop and maintain relationships with influencers, through a

planned schedule of invitations to hotel inspections and hosted events.

- Respond to all emails within 24 hours regarding any marketing and influencer

opportunities.

- Be up to date with online, above the line, below the line market trends and new

developments.

- Actively monitor competitors' online, above the line, below the line marketing programs

- Identify other online marketing opportunities to increase brand and hotel awareness from

time to time.

- Drive traffic and conversion for the F&B dining venues website, ensuring offers are relevant to the market and produce results

- Maintain and update website content to ensure brand standards and web audit goals are met

- Create awareness and visibility of F&B website through Search Engine Optimization and Display Media

- Ensure optimal utilization of Marriott digital tools and channels to maximize marketing coverage

- Manage social media channels to build brand reputation and loyalty through relevant and engaging content that is brand compliant

- Ensure hotel meets Marriott’s social media measurement goals

- Develop social media campaigns and strategies to increase hotel’s presence and participation

Other Projects/Responsibilities:

• Identify online marketing opportunities to increase property visibility and awareness

• Keeping abreast with online market trends and new developments

• Actively monitor competitors’ pricing and marketing programs

• Support and give advice on any-related digital / online initiatives

• Develop annual digital marketing strategy for the hotel

• Produce videos and/or prints for media marketing purposes