Responsibilities

• The Service Delivery Manager is responsible for managing all aspects of day-to-day Service Delivery Support.

• The Service Delivery Manager will work closely with all operational areas of their assigned accounts/business units, in particular with all Lines of Service.

• Ensure Incident Management processes are followed effectively (ie SRT’s escalation and notification).

• Process management and co-ordination for PI’s and RCA’s for incidents affecting their respective customers, in conjunction with the Problem Management Co-ordinator, ensuring the appropriate Business’ implement actions to prevent reoccurrences of the same issue.

• Monitoring service delivery and Service Level Agreements (SLAs), ensuring that obligations are met, issues escalated and prioritised.

• Co-ordinating Change management activities as required.

• Working in conjunction with Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Assist the Service Lead with resource demand forecasting to effective delivery of end-to-end services

• Work in conjunction with the Service Lead to identify, implement and drive service improvements to increase customer satisfaction.

• Work with Business to integrate new, enhanced and existing service offerings for the account.

• Supply input to the customer Annual Technology Plan.

• Assist with providing the customer IS team and LOS with relevant reporting and trend analysis statistics to pro-actively support and improve the customer business.

Requirements

• Minimum - Bachelor’s Degree in Information Technology/Information Systems/Computer Science, Business IT or other equivalent university degree.

• At least 5 – 6 years of IT Outsourcing experience in the combination of the following fields:

• Technical Infrastructure implementation,

• Project management skill set,

• A full and broad understanding of the IT Outsourcing Services and operation coordination skill set

• People management skill set

Licence no: 12C6060

[Job ID: 673527]

Responsibilities:

• Lead and manage the daily activities of business solutions/sales executives. Supervise, train, and guide the sales team to meet sales targets.
• Identify key prospects, negotiate deals, and establish appropriate sales terms.
• Provide guidance, support, and solutions to any challenges faced by the team.
• Monitor the progress and activities of the Sales Executives to ensure targets are met.
• Deliver product and sales training to the team.
• Gather market insights from Sales Executives’ feedback.
• Coordinate with various departments, including Service and Delivery, to ensure seamless customer service.
• Visit customers to track the progress of demonstrations and gather feedback.
• Review individual performance of Sales Executives, offering motivation and encouragement to achieve sales goals.
• Conduct weekly brainstorming sessions with the team to develop strategies and plans to improve sales performance.

Requirements:

• At least 5 years of experience in sales.
• Proven leadership skills with the ability to drive and motivate sales teams.
• Proactive, resourceful, and a proven track record in sales.
• Effective communication skills, with the ability to interact with people at all levels.
• Self-motivated, results-oriented, and customer-focused, with strong interpersonal skills.
• Possess own transport

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

Project Engineer/Manager (M&E)

Responsibilities

• Supervise testing and commissioning of electrical equipment on-site and review site acceptance test reports.
• Review Single Line Diagrams and Electrical Schematic Drawings.
• Assist with inspections for electrical equipment installation.
• Participate in site activities and meetings with clients and contractors.
• Complete tasks assigned by the Commissioning Lead as needed.

Job Requirements

• Diploma in Electrical Engineering is required.
• Minimum of 2 years of local experience in a related field.
• Must be proactive and able to handle multiple tasks in a fast-paced environment.
• Experience with MV/LV electrical equipment (installation, testing, commissioning, maintenance testing) is a plus.

Responsibilities

We are looking for qualified wealth-planning professionals to join our Retail Banking team. As a Prestigious Wealth Management Relationship Manager, you are self-driven, enjoy interacting with people and are adept at building a network of customers via tele-prospecting and in-person interactions. With a focus on forging long-term relationships with our mass-affluent customers, you are able to tailor holistic financial planning solutions to address customers’ unique needs and grow their wealth with us.

• Provide comprehensive financial advice and wealth management solutions for Prestigious Wealth Management and retail customers, including but not limited to insurance and unit trusts
• Be well-versed in the bank’s products and services to address customers’ financial needs
• Proactively develop and deepen relationships with customers assigned to you while also expanding your customer base and establishing new customer relationships to generate revenue
• Consistently meet sales targets and all other deliverables

Requirements

• Diploma qualification or above
• At least 2 years of relevant financial advisory experience in banking and/or financial services
• Equipped with the necessary regulatory certifications for advising investment products as classified under the FAA regulatory framework, namely CMFAS Module 5, 8, 8A, 9, 9A and Health Insurance
• Strong interpersonal skills and results-oriented with professional conduct and a proven ability to consistently achieve sales targets
• Good knowledge of wealth management and investment products, as well as industry trends

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

About the Client:

This leading global financial services company is known for its commitment to customer excellence and innovation.

Responsibilities:

Support advanced financial reporting and optimize Oracle EPM processes to enhance decision-making and operational efficiency.

• Design, build, and maintain reports using Oracle EPM to support operations.
• Collaborate with teams to gather reporting requirements and deliver actionable insights.
• Validate and analyze data to ensure accuracy and consistency in reporting.
• Troubleshoot reporting issues and recommend process improvements for efficiency.
• Enhance and maintain process documentation for continuous improvement and knowledge sharing.

You should have a strong ability to analyze data, build advanced reports, and optimize tools such as Oracle EPM.

Skills/Requirement:

• Bachelor’s degree in Accountancy, Finance, or related field.
• 5+ years of relevant experience, preferably in the financial services industry.
• Proficiency in Oracle EPM or similar financial reporting tools.
• Strong analytical skills and experience managing complex financial reports.
• Effective communicator with excellent interpersonal and problem-solving abilities.

If you are ready to make a meaningful impact with your financial and analytical expertise, apply now to join a forward-thinking organization where your skills will drive success!

To Apply: Apply online now or contact me to discuss this new opportunity at [email protected]

We regret to inform you that only shortlisted candidates will be contacted.

PERSOLKELLY Singapore Pte Ltd • EA License No.01C4394 • EA Registration No. R1330844 (Naveen Vasudevan)

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

**********************************

Job Description

• Industry/ Organization Type: Construction Industry
• Position Title: Sales & Operation Branch Manager
• Working Location: Based in Thailand (Bangkok)
• Working Hours: 5.5 days / 6 days – Flexible
• Salary Package: Up to SGD 5000 + Incentive + Transport & Accommodation provided + Bonus
• Duration: Permanent Role

Key Responsibilities

• Oversee day-to-day operations, ensuring efficiency, productivity, and thorough quality control
• Develop and implement sales strategies, identify new business opportunities, and secure projects to support company growth
• Build and maintain strong relationships with key clients, contractors, and industry stakeholders, and serve as the main point of contact for client inquiries and project updates
• Lead, coach, and motivate the sales team to achieve targets and enhance performance
• Manage project timelines, resources, and budgets to ensure on-time and on-budget delivery while ensuring compliance with safety regulations and company policies
• Prepare budgets, forecasts, and financial reports
• Monitor project costs and revenues to ensure profitability, and advise on cost-effective practices
• Negotiate contracts and agreements to ensure favourable terms
• Facilitate effective communication between sales, operations, and on-site teams
• Develop and monitor KPIs, conduct regular reviews, and implement process improvements
• Ensure that all operations comply with local regulations and company policies

APPLY NOW!!!

• Min. ITE
• Min. 3 years of working experience in Sales and Operations Management, preferably in the Construction
• Proven track record of achieving sales targets and driving business growth
• Experience in project management and overseeing large-scale projects
• Understanding of the local market dynamics and cultural nuances
• Being able to speak Thai will be a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67153 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Responsibilities:

• Overseeing and managing the entire operations of the Boutique or Counter
• Achieving Boutique or Counter target
• Motivate, lead and coach Beauty Advisors
• Maintenance of brand’s image at the Boutique or Counter
• Manage stock inventory
• To ensure proper sales-linking
• To regularly follow up and update customer’s profile cards to improve loyalty
• To participate to incentive suggestions

Requirements:

• Dedicated with desire to strive towards excellence
• Self-motivated team player with positive attitude
• Able to Motivate and Lead Team
• Well groomed with pleasant disposition
• Good Interpersonal and Communication Skills

Staff Benefits:

• Medical, dental, insurance coverage
• Quarterly free products and staff discounts
• Bonus

Kindly email your Resume in *MS Words Format to* Mr Lex Ong Shee Hean (R1106602): [email protected]

(NOTE: The following information should be Included in the Resume. Thank you)

1. Date of Availability
2. Detailed Job Scope
3. Reason for Leaving for All Employments
4. Salary Expectation

Shortlisted candidates will be notified for an interview.

Visit our website for more positions: http://strategysolutions.com.sg

MOM License: 09C3018

Salary Range: $3800 to $5000

Start date: Feb 2025

Flexibility: Part-time arrangement (3 days a week) is also possible

Responsibilities

• Work closely to formulate and implement strategic plan for Mid-Tier Corporates
• Help in the identification of potential client relationships
• Help interactions with clients and strengthen our relationships with Mid Tier Corporates & SEA companies
• Ensure that the Bank is in possession of all required facility documents duly executed by the client.
• Initiate KYC process and review the Account on a periodic basis in supporting their business offshore.
• Initiate prospects and assess opportunities for an assigned portfolio of corporate (but not limited to) relationship and new clients.
• Develop a close working relationship with all departments/ sub-departments in order to contribute to overall business development within the SEA Region.
• Conduct analysis on clients’ financial health and needs as well as their industries/ markets on regular basis
• Collect credit request and documents from the clients for our offshore business.
• Collect credit request and documents from the clients and conduct initial analysis, acquiring and evaluating new accounts, structuring credit facilities, performing credit assessment of financial statements, cash flow projections, periodic credit reviews of the existing accounts and loan documentations.
• Perform any other ad-hoc tasks when assigned.

Requirement

• Minimum Degree in Banking or related field

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

About ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the team

Responsible for requirement analysis and strategy optimization of Big Language Model, responsible for data quality and model effect, and working with multiple teams such as evaluation and R & D to improve model effect.

Responsibilities:

1. Collaborate with business teams to integrate ByteDance self-developed LLM into new and existing product offerings and services; identify room for improvement of Global Seed LLM from studies of user behaviors and feedback.

2. Collaborate with technical teams to precisely define the data requirements necessary for aligning Large Language Models (LLMs) across global markets.

3. Develop methodologies for data acquisition and production, while also monitoring costs and assessing the effectiveness and efficiency of these processes. Ensure data quality is maintained at high standards and continually enhances processes based on both quantitative and qualitative feedback.

4. Evaluate the impact of data production tools on the effectiveness and quality of data production. Work closely with technical teams to enhance both the quality and effectiveness of these tools.

Qualifications

Minimum Qualifications:

1. Solid understanding of alignment and related approaches, such as Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF)

2. Minimum of three years of experience as a product manager for algorithm-driven products or features, or as an algorithm engineer

3. Proficiency in English (spoken and written).

Preferred Qualifications:

1. A strong interest in both LLMs and human behavior/experience/wellbeing. Must be an enthusiastic learner. This position is not suitable for individuals who find reading papers and books to be tedious.

2. Collaborative team player who knows how to assertively advocate for their ideas without being overbearing. Skilled in maintaining attention to detail while staying focused on prioritized goals and the bigger picture.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Role and Responsibilities

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 2 year’s experience in similar role in cleaning sector

Responsibilities:

1. Supervise and coordinate assigned shift; conduct daily pre-operation meeting with staffs on duties

2. Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machinery

3. Ensure all daily and periodic cleaning works are carried out as per schedule

4. Attend to complaints and ensure customers' satisfaction

5. Check on staff punctuality and discipline

6. Any other duties assigned by Superiors and Clients

Requirements:

1. Able to work midnight shift

2. Able to work OT including weekends and public holidays.

3. Able to work in islandwide locations, and able to go to multiple locations daily.

4. Excellent customer service skills and able to interact well with clients

5. At least 1 year’s experience in similar role in cleaning sector

Principal Responsibilities:

• Develop and manage a Premier customer base, building long-term relationships with an assigned portfolio of clients.
• Oversee the total wealth of clients, matching financial and investment product solutions to their needs.
• Demonstrate a genuine interest in customers, helping them achieve their financial goals.
• Collaborate with Product Specialists to provide advanced technical support and address multiple client needs.
• Promote Premier services to potential clients, explore their needs, and refer them to relevant business units when necessary.

Requirements:

• University-level education, preferably in finance, business, or a related field.
• >4 years of experience in a client-facing environment within banking with strong relationship-building skills.
• Proven sales ability with a customer-centric approach and excellent communication and interpersonal skills.
• A strong understanding of financial markets and a genuine interest in staying informed.
• A mature, independent mindset with the ability to perform effectively under pressure.
• Relevant CMFAS cartificates

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Intellimaticz Pte Ltd

Role: Project Manager

Job Requisition Number: JR48563

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

· Overall Project Management:

- Responsible and track the quality, scope, timeline, effort (co-related to estimation, CR’s, complexity), resources (includes GTO, business, contractor, Professional Services resources as well as operations),

- Develop and execute the overall project plan and analyse project proposals which impacts the schedule and budget variance which in turn contribute to meeting the overall objectives of the project.

- Identify and schedule project deliverables, milestones and required activities and tasks.

· Stakeholder Management: Work hand in hand with Business Project Managers to manage project stakeholders and relationships - e.g. escalation, expectation, conflict, scope changes, etc. Ensure teams work in a collaborative environment

· Scope Management: Manage all changes to the agreed scope of work Review and assess all changes and impact to timeline and ensure all changes are approved by PSC

· Project Governance: Prepare investment approval deck and manage approval of project by ITC/TPWC. Organize and facilitate PSC meetings, chair PWC meetings.

· Change management: Led enhancements estimates, timelines, scope and agile delivery to quarterly releases as project manager

· Risk and Issue Management: Manage overall project risk, track risk aging, work through escalations, change governance and related issues. Implement the risk mitigation plans.

· Process Adherence: Partner with relevant stakeholders in ensuring that the system development methodology is followed and the relevant artefacts are delivered on time with quality, in adherence to the development methodology/approach

· Project Reporting: Measure, monitor and report progress to stakeholders at various levels of organization across the enterprise with the right quality, consistency in content. Implement project communication plan and review status reports prepared by project personnel and modify schedules or plans as required

· Client focussed: Drives decision making and delivery outcomes through client lense

Key Requirements:

Technical Skills & Experience

· Bachelor’s degree in IT, business, finance, or equivalent.

· At least 15 years experience in project management in banking, financial, consulting industries with proven track record.

· Good problem solver and stay on top of the project risks and issues till closure.

· Good team player and is able to exercise formal and informal ways to lead the vertical teams in achieving the common project targets.

· Excellent presentation skills and able to front with the senior stakeholders at C level.

· Passionate, diligent, and resilient individual with ability if thrive in ambiguity.

· Previous exposure to Channels & APIs including internet banking, mobile, API and H2H knowledge will be advantages.

· Good to have PMP, Prince2, Agile certification.

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory

Technical Skills:

· Client onboarding experience, either in product owner, manager, or T&O equivalent roles

· External API functional and technical experience, regional API rollouts.

· Performance metrics and challenges in past projects either at banks, Fintech or eCommerce org

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

About Maven Potter

Maven Potter is an integrated communication outfit. We provide strategic counsel and advisory to homegrown and multi-national brands.

Find out more about us at www.mavenpotter.com.

Overview

As the Strategic Communication Associate, you are responsible for developing compelling content to achieve different communication and marketing objectives. You will also be managing client’s projects and the agency’s relationship with the clients.

Your work covers three broad areas:

1. Content development and campaign management

2. Project management

3. Account management

Responsibilities

1) Content Development and Campaign Management

· Write, edit and proofread different content types such as social media posts and feature stories

· Develop content and campaign concepts

· Manage development of campaign deliverables

· Monitor and evaluate campaign performance

2) Project Management

· Oversee implementation of project plan

· Plan and manage project/campaign schedule to ensure timely and effective completion of deliverables

· Identify relevant resource options and manage vendors or partners

· Manage project administration, budget and expenses

· Prepare report in relations to development and performance of assigned projects

3) Account Management

· Foster productive and effective client liaison, communication, and relationship management

· Establish and ensure clear and efficient account management processes between all concerned parties (eg: creative and production teams, third-party vendors, client’s organisation)

Requirements & Expectations

• Diploma or degree in communication, journalism, public relations or related field
• Good writing and communication skill is a must
• Knowledge of digital marketing and/or social media management
• Adept at using Microsoft Word, Powerpoint and Canva
• Meticulous multi-tasker and a dynamic team-player with leadership quality
• Able to work under tight deadlines
• Candidates with at least two years of prior experience working in an agency are preferred

Please include your resume and portfolio in your application.

Job description

• Understanding the business requirement from stakeholder and converting the requirement into functional document.
• Ensure deliverables meet business requirements
• Document and communicate functionally.
• Ensure all support or project activities are in compliance to the quality assurance, audit specification, internal controls and standards.
• Provide up- to- date and accurate relevant documentation of changes, fixes, upgrades, enhancements of supported applications and implementation procedures in accordance to established standards.
• Provide day to day management of the nearshore regulatory reporting team.
• Assist in the timely, accurate and complete preparation of financial reporting.

Responsibilities

• Lead and manage regulatory reporting projects from initiation to completion.
• Ensure compliance with all relevant regulatory requirements and standards.
• Strong communication skills - Role will require the ability to create and communicate requirements and status to executive stakeholders.
• Strong understanding of the Banks products and services its subsidiary business units.
• Team player with ability to lead, be a self-starter with ability to work under minimal supervision.
• Ensure robust controls are in place to support timely and accurate production of statutory and regulatory financial reports.
• Experience in handling team in different geographies.
• Ensure compliance with all relevant regulatory requirements and standards.
• Collaborate with cross-functional teams including finance, compliance, and IT.
• Develop and maintain project plans, timelines, and budgets.
• Prepare and submit regulatory reports to relevant authorities.
• Identify and mitigate project risks and issues.
• Provide regular updates and reports to senior management and stakeholders.

Requirements

• PMP/Prince/MBA finance/CFA/Good experience in regulatory reporting.
• Experience of regulatory reporting within an investment banking/ trading environment is preferred.
• Lead Regulatory Reporting’s technology enhancement initiatives and ongoing maintenance of regulatory reporting tools, including assessment and implementation of financial hierarchy changes.
• Good to have MSBI experience.

EA Number: 11C4879

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Job Description
  1. Handling day-to-day manpower coordination and cleaning operational matter.
  2. Monitor / Supervise periodic work for job site.
  3. Manage and handle client feedback and on-site incidents
  4. Team player, good problem-solving skills, and self-discipline.
  5. Able to communicate and dealing with senior worker.
• OTHER INFORMATIONS
• able to work on weekends / Public holiday.
• 5.5days/week

At TRULY ENAMOURED, we pride ourselves on offering a curated selection of the most exquisite bridal gowns and accessories. Our boutique has become synonymous with elegance, personalized service, and unparalleled quality. We are seeking a dynamic and experienced Sales Manager to lead our team and drive exceptional and transformational customer experiences.

As Sales Manager, you will play a pivotal role in overseeing all sales operations within our luxury bridal boutique. You will lead by example, cultivating a client-first culture while meeting sales goals and maintaining the brand’s prestige. This role requires a combination of strong leadership skills, luxury sales expertise, and the ability to foster meaningful client relationships.

Key Responsibilities:

1. Sales Leadership:

• Drive and exceed sales targets through strategic planning and effective team management.
• Develop and implement strategies to enhance client engagement and retention.
• Lead by example in delivering exceptional service and building long-term client relationships.
• Mentor and motivate the sales team to elevate their performance.
• Ensure every team member embodies the luxury experience we promise to our clients.
• Be the expert on our collection, understanding every detail of the craftsmanship, fabric, and design.
• Stay informed about bridal industry trends and luxury market dynamics

2. Team Management:

• Recruit, train, and mentor a high-performing sales team.
• Monitor performance metrics and provide constructive feedback to team members.
• Schedule and manage staffing to ensure coverage during peak times.

3. Client Experience:

• Foster a warm and welcoming atmosphere in the boutique.
• Act as a trusted advisor for clients, guiding them through a personalized journey to select their perfect gown and accessories.
• Address and resolve client concerns promptly and professionally.
• Cultivate long-term connections with clients to inspire loyalty and referrals.
• Maintain a VIP client roster and nurture these relationships through impeccable follow-up.

4. Operational Excellence:

• Ensure the boutique is always visually appealing and aligned with brand standards.
• Oversee inventory management, ensuring accurate stock levels.
• Collaborate with the marketing team to support in-store events and campaigns.

Qualifications:

• Proven experience 5-7 years in front facing sales experience.
• Strong leadership skills with the ability to inspire and motivate a team.
• Exceptional communication and interpersonal skills, with a natural ability to connect with clients.
• Sales-driven mindset with a track record of achieving and exceeding targets. Results-driven mindset with the ability to work in a fast-paced, high-pressure environment.
• A passion for fashion and an understanding of luxury brand standards and retail management.

What We Offer

· Uncapped Earning Potential: Competitive base salary with lucrative commission and bonus structure.

· A Luxury Work Environment: Operate in a breathtaking, high-end boutique setting.

· Career Growth: Opportunities to grow within a thriving, elite brand.

· Exclusive Training: Access to ongoing sales and luxury market training to hone your skills.

· A Purpose-Driven Role: Be part of life-changing moments and create memories for clients that last a lifetime.

How to Apply: If you have a passion for luxury fashion, impeccable customer service skills, and a drive to lead a successful team, we’d love to hear from you. Please send your resume and a paragraph as to why you believe you are suited for this position to [email protected] with the subject line "Sales Manager Application - [Your Name]."

We are seeking a visionary and results-driven Digital Services Manager to lead and expand our digital presence, bridging our online and physical retail operations. The ideal candidate will oversee the development of digital platforms, including apps, and spearhead innovative digital marketing strategies to enhance customer engagement and drive sales.

Digital Strategy Development:

• Develop and implement a comprehensive digital strategy that integrates online and in-store customer experiences.
• Identify and evaluate emerging technologies to enhance digital operations, marketing, and services.

App Development and Management:

• Lead the planning, design, and execution of customer-facing apps, collaborating with internal teams and external developers.
• Ensure the app provides seamless shopping, loyalty programs, and personalized customer experiences.

Digital Marketing:

• Plan and execute digital marketing campaigns, including SEO, SEM, email marketing, social media, and influencer collaborations.
• Analyze campaign performance and adjust strategies to maximize ROI.
• Manage and optimize the company’s website for UX/UI, content updates, and e-commerce performance.

Customer Engagement and Digital Services:

• Oversee the development and management of digital loyalty programs and personalized customer services.
• Introduce and manage omnichannel initiatives, including click-and-collect, delivery options, and mobile wallet integrations.
• Monitor customer feedback and behavior to continuously improve digital touchpoints.

Team Collaboration and Leadership:

• Collaborate with cross-functional teams, including marketing, IT, and store management, to align digital initiatives with business goals.
• Manage and mentor a team of digital marketers, developers, and designers.

Analytics and Reporting:

• Monitor KPIs such as website traffic, app downloads, conversion rates, and in-store foot traffic influenced by digital efforts.
• Provide regular reports and actionable insights to senior management.

We are a leading F&B group specializing in authentic Sichuan cuisine, renowned for our commitment to culinary excellence and exceptional service. We are seeking a seasoned Operations Manager to oversee our Sichuan cuisine outlets, ensuring smooth operations, consistent quality, and a superior dining experience. This challenging role demands mandatory travel, weekend work, and the ability to thrive in a dynamic environment.

Key Responsibilities:

1. Operational Leadership:

• Manage daily operations of multiple Sichuan cuisine outlets, ensuring efficiency, consistency, and profitability.

• Develop and enforce operational processes and standards to maintain excellence.

2. Team and Talent Management:

• Recruit, train, and supervise outlet managers and teams, promoting a culture of discipline and customer focus.

• Conduct regular staff performance evaluations and implement necessary improvement plans.

3. Quality Control:

• Ensure the authenticity and high standards of Sichuan cuisine across all outlets.

• Conduct regular audits to maintain compliance with food safety, hygiene, and quality regulations.

4. Financial Management:

• Manage budgets, control operating costs, and develop strategies to maximize revenue.

• Analyze financial reports and implement operational changes to achieve profitability targets.

5. Customer Relations and Market Insights:

• Build strong relationships with customers, ensuring a memorable dining experience.

• Monitor market trends and competitors, particularly in the regional Sichuan cuisine industry.

6. Travel and Flexibility:

• Mandatory travel within and outside Singapore to oversee operations, attend client meetings, and explore growth opportunities.

• Work on weekends, public holidays, and flexible hours to support operational needs.

7. Crisis and Issue Management:

• Quickly address and resolve any operational, staff, or customer-related issues.

8. Expansion and Innovation:

• Contribute to the expansion of Sichuan cuisine outlets regionally.

• Innovate processes and introduce technology to enhance efficiency and customer satisfaction.

Requirements:

• Experience: Minimum of 8 years in operations management in the F&B industry, with a strong focus on Sichuan or Chinese cuisine.

• Skills:

• In-depth knowledge of Sichuan cuisine and culinary operations.

• Strong leadership and organizational skills.

• Proven ability to handle high-pressure environments and resolve conflicts effectively.

• Excellent communication skills in English; knowledge of Mandarin is highly advantageous for liaising with suppliers and clients from China.

Product managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers.

Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products that meet and exceed customer expectations.

Finally, understanding consumer preferences and demands is critical for product managers in the food and beverage industry. Consumers today are more health-conscious and environmentally aware than ever before, and they expect the products they buy to reflect these values.

Duties and Responsibilities

• identifying the key market segments and trends that are driving growth and innovation

• stay up-to-date with the ever-changing regulatory landscape. With the rise of food safety concerns and the increasing demand for transparency

• compliance with food safety regulations is more important than ever

• Meeting with the sales and marketing team to discuss digital marketing strategies.

• Designing and implementing online marketing strategies across all digital platforms.

• Managing the company’s social media platform and web advertising.

• Developing social media strategies.

• Identifying the latest trends and technology within the industry.

• Assessing the online user experience and developing strategies

• Maintaining customer communications with weekly reports, news articles, and industry guides.

• Monitoring and maintaining the media budget.

• Preparing and presenting digital marketing reports.

Requirements and Qualifications

• In-depth knowledge of F&B related products.

• Experience with social media networking and advertising.

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

About Us

Truly Enamoured is a premier luxury bridal boutique dedicated to curating an exquisite experience for brides-to-be. We take pride in offering a personalized journey, pairing unparalleled quality with timeless elegance.

Job Summary: The Operations Manager will be responsible for the planning, scheduling, and execution of all operational processes to ensure seamless workflow and exceptional client satisfaction. This role requires a meticulous and strategic individual who excels in organization, leadership, and process optimization. The ideal candidate will work closely with the sales team, seamstresses, and third-party vendors to ensure the timely delivery of beautifully altered gowns while maintaining operational efficiency.

Key Responsibilities

1. Planning, Scheduling, and Forecasting:

• Plan, schedule, analyze, and forecast all operational workloads, including seamstress schedules and workload allocation.
• Ensure timely alterations and delivery of gowns to meet client deadlines and exceed expectations.

2. Inventory Management:

• Organize and manage inventory, ensuring accurate tracking of gowns, accessories, and other stock items.
• Regularly review inventory levels to avoid shortages or overstocking.

3. Vendor and Logistics Management:

• Oversee and negotiate with third-party dry-cleaning vendors to maintain quality and cost efficiency.
• Establish and nurture relationships with service providers to ensure reliable partnerships.
• Oversee international shipping and logistics, ensuring timely and cost-effective deliveries.

4. Team Support and Collaboration:

• Provide operational support to the sales team, ensuring a seamless customer journey from fitting to delivery.
• Collaborate with other departments to align operational objectives with company goals.

5. Performance Tracking:

• Implement trackable key performance indicators (KPIs) for the operations team.
• Continuously monitor and analyze performance metrics to drive improvement.

6. Leadership and People Management:

• Lead, manage, and develop the operations team, ensuring the right people are in the right roles.
• Provide training and mentorship to continuously improve the team’s skills and performance.
• Foster a positive and collaborative work environment.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• Minimum of 5 years of experience in operations management, preferably in luxury retail or a related industry.
• Strong analytical skills with the ability to forecast, plan, and optimize resources effectively.
• Proven track record of implementing KPIs and improving operational performance.
• Exceptional leadership and interpersonal skills with the ability to inspire and manage a team.
• Proficiency in task management systems and operational tools.
• High attention to detail and a commitment to delivering excellence.
• Passion for luxury retail and understanding of the bridal industry is a strong advantage.

What We Offer

• A vibrant and collaborative work environment within the luxury bridal industry.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• The chance to make a meaningful impact on a bride’s most memorable journey.

How to Apply
If you are passionate about operational excellence and leading teams in a luxury retail setting, we would love to hear from you. Please send your resume and a cover letter with 2 paragraphs detailing your relevant experience and why you’re a perfect fit for this role to [email protected]indicating OPERATIONS MANAGER_NAME as the subject title.