Total 333 Manager solution architect job vacancies in Singapore

· Monitor the progress of the project to ensure that the targeted completion dates are met

· Ensure that the submissions are in compliance with all the requirement of authorities

· Understand BIM concepts and its application on projects

· Work closely with the project team in the co-ordination, organisation & preparation of documentations

and drawings

Requirements:

· Possess at least a degree in Architecture or its equivalent

· Knowledge in BIM software such as Revit, AutoCad, SketchUp preferred.

· Positive working attitude and willing to learn.

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.

We are looking for a Cloud Solution Architect (CSA) Manager who is passionate about the need for People & Process to enable our customers’ transformation on the Microsoft Cloud. You will lead a team of CSAs leveraging Microsoft Cloud and professional subject matter expertise helping customers achieve business value from their Microsoft investments by focusing on areas such as governance, operations, adoption, FinOps, and more.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

People Management

o Model our culture and values by leading your team through change, creating a clear understanding of business model and role changes, and coaching your team to contribute to the success of others. Foster a positive team culture by setting clear expectations and providing guidance to help your team achieve success.

o Model and promote a culture of continuous learning, knowledge sharing and community engagement, driving technical readiness, up-skilling, and innovation within your team.

o Care for your team by engaging in skills and capability discussions, understanding each team member''s unique talents, and building a skill mix that aligns with business goals and the aspirations of team members.

Customer Centricity

o Coach your team in developing and expanding impactful relationships, focusing on customer experience, and defining conditions for success.

o Lead your team in focusing on customer experience and success by driving efficient delivery, accelerating Support coverage, and developing strategies to improve experience and value realization.

o Engage in technical strategy, innovation, and customer experience discussions with customer leadership teams/Senior Leaders at the appropriate technical depth.

Business Impact

o Analyze and understand the mix of your customers and industries to build a team that meets the demands of the customer and project portfolio and drives expansion of our Solutions and Support business.

o Create clarity by defining practice strategy and objectives and communicating them effectively to your team, integrating the Support, Consumption and Usage aspects of your practice.

o Manage your team’s performance against business measures and delivery excellence expectations for your portfolio of customers and projects, applying a data-driven approach to your prioritisation and decision-making.

Technical Leadership

o Lead your team in identifying technology and industry-specific trends, gathering insights, and mapping solutions that deliver value-driven business outcomes.

o Lead, coach and hold your team accountable for delivering Customer value and creating expansion opportunities by applying their deep knowledge of Microsoft products, Solutions and Support.

o Coach your team to understand the Support Catalog and how to leverage the offerings

Qualifications

· Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in Microsoft Cloud technologies (Azure, M365, D365, or Power Platform), infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting

· 5+ years people management experience of customer-facing teams, including consultant practice managers, services support managers, technical sales managers, and/or technical architect managers.

o OR equivalent experience.

Additional or Preferred Qualifications

• 6+ years experience working in a customer-facing role (e.g., internal and/or external). 6+ years experience leading technical projects, teams, or functions
• Business Value: The ability to convey the business need and value of proposed solutions, plans, and risks to stakeholders and decision makers. This includes the ability to persuade and inform based on facts and alignment with goals and strategy
• Trusted Advisership: The ability to build trusted advisor status and deep relationships across stakeholders (e.g., technical decision makers, business decision makers) through an understanding of customer needs and technologies.
• Situational fluency: Using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room."
• Insightful listening: Ask insightful questions to understand the customer's needs, issues, business environment and drivers, and go beyond what is said to identify new opportunities aligned to customer business value.
• Drive People & Process: Prepare the customer for operational readiness and long-term organizational adoption.
• Optimization: guide the customer towards solution cost and performance optimization leading to retention and expansion opportunities.
• Collaboration: across Microsoft, customer, and partner teams to achieve customer objectives.

Your Role

• End-to-end security management for all facilities in Singapore and across the APAC in minimizing risk within the supply chain services offered.
• Formulate security strategies, preventive actions and security systems to protect company and customer assets across the APAC region.
• Assess the risk management as well as control and governance systems while highlighting weaknesses and deficiencies for further improvement.
• Champion the overall security directions; Develop and implement policies, security processes, standards and SOPs for the various businesses across the Asia Pacific region.
• Plan and execute crisis management plans and systems to minimize the impact on operations or business across the Asia Pacific region.
• Spearheaded and maintain the full spectrum of loss, damage and theft investigation, corrective and preventive action plans and reports as well as coordinating with relevant external stakeholders in resolving warehousing, transport, freight and cargo security issues across the Asia Pacific region.
• Drive talent management and staff management programs including leading and coaching security managers in countries across the Asia Pacific region to achieve KPI set and build high-performance security team
• Maintain a loss prevention program with a damage containment plan while optimizing insurance coverage across the Asia Pacific region.
• Maintain a keen insight into the respective countries’ security situation and affairs and update senior management and corporate on all significant developments and changing situations.
• Establish a common framework for security compliance, measurements and establishing incident notification and escalation methodologies in relation to the process, roll out and develop a security culture and mindset within the operation groups across the Asia Pacific region.
• Support new facilities and customer accounts’ implementation in terms of site security, security recommendations and solutions related to warehousing and forwarding, and designing and installation of security systems for warehouses and offices in the Asia Pacific region.
• Forge a solid working relationship with all customers while collaborating with sites around the globe in promoting security as a competitive advantage towards retaining existing and acquiring new accounts.
• Conduct regular site audits and inspections at every facility in the Asia Pacific region. Ensure strict compliance and highlight/address any issues of irregularities or non-compliance that may be against the interest of the facility/operations/company.
• Conduct and promote security awareness training and security-related best practices for benchmarking and networking
• Render key insights in various security councils, professional support associations and organizations including law enforcement authorities as well as national agencies in the Asia Pacific region.
• Be the subject matter expert and provide direction, oversight and compliance management of all regulatory security commitments for all operations specific to the respective country of operations in the Asia Pacific region.
• Develop and manage ongoing risk assessments and evaluations of the company's facilities, transit cargoes and routes in the country of operations. Assessments will measure compliance with internal security policies, contractual requirements and government regulations across the Asia Pacific region.
• Establish a system for tracking the maintenance and upgrading of security systems including vendors' and contractors’ management across the Asia Pacific region.
• Champion the accreditation of security certification and compliance including TAPA, STP Plus and ISO28000.
• Perform other job-related duties as and when requested by the superior.

Requirements

• Bachelor's degree in security, business or related field.
• 10 years of working experience in similar roles in the 3PL/Logistics/Supply Chain industries with at least 3-5 years exposure in the APAC region
• Strong knowledge in security management and security statutory regulations.
• Strategic Management of developing business strategies and improving security management propositions. Technological knowledge in uplifting the security workforce through IT infrastructures.
• Experience in leading security teams in various countries across the Asia Pacific region.
• Detailed orientated with the ability to write investigation and audit reports.
• Strong experience in identifying and analyzing the present and future security needs of an organization.

Job Order: 441901

Job Responsibilities:

• Develop new business opportunities to acquire new project specification
• Develop & Establish strong relationship between stakeholders or developers or architects or lighting designers or interior planners in Singapore or in ASEAN market
• Manage Key accounts & Channel partners & assume overall responsibility and growth in your assigned business clusters or areas of responsibility
• To work with Channel Partners to create specification sales related activities for the project stakeholders community
• Train and develop assigned and agreed accounts to a common level to speak the architectural lighting language within the company’s Lighting philosophy
• Provide detailed Bi- Annual report & update Regional Manager on Account & its related activities & be in line with agreed key performance indicatorsRegular visits to Key account & Channel partners
• Regular visits to Key account & Channel partners
• Understood the architectural project requirement and propose/suggest appropriate architectural lighting applications/specifications or technical support to facilitate lighting designers, architects and interior planners
• Work with in-house lighting design department to produce architectural lighting applications/specifications to support lighting designers, architects and interior planners for their project requirement.
• Ensure CRM information are updated in accordance to internal SOP between the Headquarters and Sales Office
• To present the project architectural lighting applications/specifications lighting designers, architects and interior planners
• To lead the projects and work with Channel partners to bring to a successful completion within the timeline for each project
• To notify and discuss with Regional Manager on project specification that require delicate attention or investment or facilitation
• To raise the awareness and of ERCO Lighting in Singapore or in ASEAN
• To work with Regional Manager to plan and facilitate Quarterly Brand Awareness Activities for business clusters or areas of responsibility in Singapore or in ASEAN
• To work with Marketing Leader to disseminate relevant marketing tools or material to aid in business promotion for business clusters or areas of responsibility in Singapore or in ASEAN
• To understand current trends & needs of the architectural lighting market in project specification
• To be aware of competition movement and new innovations into the market

Requirements:

• Diploma or Degree in Architecture / Electrical & Electronics Engineering
• (Preferred) Experience with DIALux EVO, AutoCAD, Photoshop, and Sketchup Strong business acumen
• More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)
• B2B and B2C architectural sales experience in our relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials.
• A strong existing network or relationship between stakeholders or developers or architects or lighting designers in ASEAN market
• Existing experience in working across ASEAN market (Preferred)
• More than 3 years of extensive project specification experience in architectural lighting or project specification in luxury architecture equipment (Preferred)
• B2B and B2C architectural sales experience in our relevant industries: Commercial, Museum & Galleries, Public Works, Luxury Residential or in construction and building materials

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

EA Personnel Name : Esther Quak Soo Chin

EA Personnel Registration Number: R21101335

EA Licence No :07C5771

Job Overview: Working in collaborarion with our client, as a Solution & Product Senior Manager, you are essential to the coordination and execution of technical changes across the company. Flexible and able to work within a fast-paced, global environment, you are proactive on short term incident management, as well as long-term enhancements to the core software product. As a key member in Product and Solutions teams, you will provide fast and friendly, world-class technical support and propose creative, flexible solutions that empower client success. You will act as a critical bridge between our engineering and client-facing teams, and become a trusted solution advisor both internally and externally.

Responsibilities and Duties:

Product: take ownership of all modules of the application by understanding functional & business processes, and design improvements based on client needs.

Participate in client workshops to design system integrations, product enhancement

proposals, and provide technical project expertise

Translate business needs into product requirements and write user stories within an

agile project framework

Develop metrics to measure the business value of new product features and drive the

product roadmap strategy for the Asia-Pacific region.

Planning: assess client requests, queries and incidents and channel them appropriately to ensure punctual response

Work with client services and engineering personnel to resolve product issues

Collaborate across the product management team to translate business needs into

product enhancements and help drive software evolutions

Execution: work with the engineering team to ensure high quality deliverables

Configure customer domains and integration middleware instances to meet

requirements

Provide business and technical solutions to help customers fully utilize the system

Support: maintain excellent client satisfaction by monitoring system stability and addressing client issues

Perform problem characterization, reproduction, diagnosis, and root cause analysis

Help the support team to troubleshoot system issues (functional and data)

Develop test scripts and implement user acceptance testing Author Knowledge Base Articles, Technical Notes, Product Backlog Items (Bugs/User

Stories)

Meet individual case management SLA, and C-Sat KPIs and goals

Collaborate: work with other streams/regions within the company to ensure efficient delivery

Work on small software development projects relating to integration, business

intelligence, and/or AI development

Work in collaboration with the engineering teams to help design and test software

enhancements, through feature design to release management

Work in collaboration with the client success teams and client end-users to support

the release process: testing, training, communication

Qualifications:

• Great communication skills are a must and the ability to explain complex ideas efficiently and clearly, both through internal and client facing interactions is critical.
• BS Computer Science or higher degree
• At least 10 years of progressive experience diagnosing and resolving problems in complex software environments
• Must be proficient in structured database language (SQL), with some knowledge of
• front-end programming languages
• Demonstrated experience supporting enterprise software solutions, ideally Marketing
• Automation, CRM, PRM, SFA, ERP, BI, and Integration Middleware tools (preferably Dell Boomi)
• Demonstrated experience with Integration projects involving Chinese/Indonesian
• Ecommerce, Distributor Management, and/or Inventory Management systems
• Demonstrated experience in large scale cloud migrations (preferably Microsoft Azure)
• Previous experience in customer facing application support role and experience with
• Help Desk ticketing systems (preferably Zoho Desk), Project Management tools (preferably Asana), and DevOps tools (preferably Azure DevOps Server)
• Strong autonomy, organisational skills, attention to detail and interpersonal skills
• Fluent written and verbal English and at least one other language capability – Chinese or Japanese preferred.

Role: Assistant Manager, Senior IT Solution Designer TAF-P in Singapore

Start: ASAP

Duration: 12 Months

Location: Singapore

We are looking for an Assistant Manager, Senior IT Solution Designer TAF-P, who is/are able to fulfill the following requirements:

Under general direction of ITS/OE SEA II, the Solution Designer is tasked with crafting tailored solutions for business needs, leveraging the standard services provided by the TAF Partners. With a specialization in specific technical domains (such as DC, NW, SD, WP, SAP), the Solution Designer creates customized solutions for business partners, coordinating the utilization of IT services and engaging Technology Domain and Innovation architects on demand for non-standard service requests and projects.

Requirements:

Education:

- Possess a Diploma in IT management or a related field, or an equivalent combination of education and experience.

Experience:

- Minimum of 5 years' of experience in IT Infrastructure and services.

- 5 or more years of end-user IT support experience, including proficiency in IT system processes.

- Proven track record in setting up IT infrastructure and applications.

- Demonstrated experience in liaising with Infrastructure vendors and services.

- Proficiency in networking and network architecture, encompassing end-client networking.

Specific Skills:

- Demonstrated motivation and ability to collaborate effectively within a team.

- Self-motivated with strong written, verbal communication, and training abilities.

- Proficient in budget planning and organizational skills.

- Possesses general supervisory and management capabilities.

- Exhibits independence and self-initiation.

- Proficient in project management skills.

- Attentive to details and technicalities.

- Good interpersonal and multi-tasking abilities.

Roles and Responsibilities:

Key Responsibilities:

- Serve business demands of functional areas by designing specific solutions based on standard services from TAF Partner platform and own solutions design as exceptional cases.

- Assist the CIO and Business Partner Manager in advising business customers and ITx teams on technical inquiries relating to existing/non-existing services within the TAF Partner services portfolio.

- Manage relationships and oversee account management activities with TAF Partners and other 3rd parties.

- Coordinate the utilization of TAF Partner standard services and other IT services, including administrative tasks such as invoicing process lifecycle.

- Supervise the implementation process from technical perspective, ensuring integrated solutions that meet business specific operational needs, facility management, etc.

- Empower the TAF Partner Service Managers, Service Desk and onsite support Teams.

- Interface with Technology Domain and Innovation Architects and Portfolio Management to develop and maintain the service catalogue.

- Maintain regulation and compliance issues in the Singapore as a market.

- Resolve tickets, particularly those related to user management and Service Desk/Onsite support.

- Provide transparency to upper management at local, central and regional levels regarding technical activities and contribute insights to continuous service improvement plans to ensure TAF Partner service effectiveness.

- Guard and safeguard the transition and migration from the Current Model of Operation to the Future Model of Operation, including technical review and validation of migration concepts (including Runbooks).

- Participate in technical TAF Partner calls and workshops.

Key Deliverables:

- Achieve customer satisfaction through actions taken.

- Deliver technical solutions aligned with business partner’s needs.

- Provide consultancy of business partners regarding services within and outside of the TAF Partner portfolio.

- Oversee implementation processes from both technical and administrative perspectives.

- Undertake any other reasonable task as assigned.

Please send your application highlighting:

- Your relevant experience

- Current/expected salary

- Availability information

- A latest MS-WORD Resume

Responsibilities

• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to track progress
• Use appropriate verification techniques to manage changes in project scope, schedule and costs
• Measure project performance using appropriate systems, tools and techniques
• Report and escalate to management as needed
• Manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Create and maintain comprehensive project documentation

Requirements and skills

• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of CAD

Role: Sales Manager

Type: Permanent Role

Budget: 8 to 10k pay rate + bonus + commission + benefits

Location: Pasir Panjang, Singapore

Job Description

• Responsible for digital solution sales in the local financial industry (bank/insurance).

• Accountable for account planning and sales strategies.

• Hunt for new accounts and expand the client base in the financial industry.

• Collaborate with pre-sales and professional services teams to develop total solutions meeting customer needs.

• Manage bid management and proposal generation for sales opportunities.

• Develop required client relationships to build trust and gain deeper insights into client situations, needs, and internal situations, with the intent of developing mutually beneficial, long-term client relationships.

• Lead business development activities, respond to opportunities, prepare materials for client presentations and pitches, and participate in marketing activities.

• Establish and maintain strong client relationships at all levels.

• Understand client businesses and offer sound solutions/products that translate into profitable business development opportunities.

• Work with Product Managers and Product Owners to create product roadmaps.

• Able to work in a tight compliance environment (e.g., accurate collection, sales recognition, profit and loss reporting).

• Negotiate MSAs, covering aspects such as termination, IP rights, liability, and data retention.

Job Requirements

• Minimum degree in Information Technology/Info-Communication/Finance or equivalent.

• Minimum 8 years of sales experience in solution sales within the financial industry.

• Prior working experience with a global Solution Provider or in an end-user environment is advantageous.

• Sales experience in the Singapore/SEA market is preferred.

• Solid credentials in selling, bidding, and winning complex projects.

• Good customer contacts.

• Sound understanding of digital technology and solutions, passionate about the latest technology trends (such as FinTech/InsureTech).

• Experience in corporate presentation to C-suite clients or management level is an added advantage.

Responsibilities:

Ensure architectural solutions align with business objectives and industry best practices.

Lead development team to develop and implement solutions.

Oversee the implementation of architectural solutions, providing technical guidance to development teams.

Collaborate with stakeholders, including business analysts, developers, and quality assurance teams, to ensure seamless integration of systems.

Definition of procedures and processes to ensure solution delivery.

Identify and mitigate all technical risks, with delivery time and cost in mind.

Requirements:

Degree in Computer Science or Engineering, or equivalent

Possess at least 12 years of IT experience with at least 5 years in system architecture.

Experience in designing solutions using appropriate platforms and system technologies such as enterprise database design, web and application server and network technologies.

Strong technical experience in system / applications architecture design

Team player with strong organization and interpersonal skills

Responsibilities:

Ensure architectural solutions align with business objectives and industry best practices.

Lead development team to develop and implement solutions.

Oversee the implementation of architectural solutions, providing technical guidance to development teams.

Collaborate with stakeholders, including business analysts, developers, and quality assurance teams, to ensure seamless integration of systems.

Definition of procedures and processes to ensure solution delivery.

Identify and mitigate all technical risks, with delivery time and cost in mind.

Requirements:

Degree in Computer Science and Engineering, or equivalent

Possess at least 12 years of IT experience with at least 5 years in system architecture.

Experience in designing solutions using appropriate platforms and system technologies such as enterprise database design, web and application server and network technologies.

Strong technical experience in system / applications architecture design

Team player with strong organization and interpersonal skills

Job Profile Summary:

In this role, you will assist in performance monitoring, collating business statistics, identifying automation

and process improvement opportunities, as well as driving initiatives within Enterprise Business Operation. Reporting to the Lead, Customer Resolution and Process Improvement, you will collaborate closely with various stakeholders to accelerate the delivery of initiatives and enhancements, while ensuring the delivery is within budget and with quality.

Job Description

• Drive initiatives and enhancement projects to improve businesses processes and systems.
• Collate data and analyse the effectiveness of current operations, identifying issues and determining financial impact to develop actionable opportunities.
• Map process flows across business operations and services, analysing and identifying process gaps
• Measure and compare current processes with identified procedures and policies, and assist in providing recommendations for ideal future state.
• Develop project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Support BA to ensure the accuracy of the user requirements for system enhancements.
• Review User Acceptance Test (UAT) Test Plans for digital projects and enhancements
• Review UAT results and work closely with stakeholders to resolve issues and defects for signoff, ensuring all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided.
• Prepare user guides and provide training to end users on the implemented solutions.
• Responsible to maintain comprehensive project documentation, including project plans, schedules, budgets, and progress reports.
• Assist in project managing to ensure that all tasks assigned to the team meets the prescribed delivery schedule and timeline.
• Support post-deployment verification activities and assist in business recovery efforts if needed.
• Ensure all post deployment issues are resolved during post implementation warranty support and transition over to business owner upon project completion.
• Monitor and track projects and initiatives to closure, and measure the outcomes to assess effectiveness.

Working Experience:

• At least 5-8 years of relevant experience in performance management or business process improvement, with measurable achievements
• With prior experience with employee benefits scheme is desirable

Requirements:

• Strong problem-solving and project management skills
• Good interpersonal and communication skills, with the ability to effectively interact with customers and stakeholders
• Proactive, detailed oriented
• Customer-centric with ability to work under pressure
• Good analytical and information processing skills, capable of providing sound insights and recommendations under pressure

Education:

• Degree

Job Responsibilities

• Develop the Schedule of Accommodation based on MOH's guidelines and user inputs.
• Engage with various stakeholders including Ministry of Health, MOH Holdings, consultants, contractors, and Company departments to facilitate discussions, workshops, and alignment on project goals throughout concept schematic and detailed design phases.
• Layout Optimization with Company design principles and care model to optimize the layout of service modules within facilities, adhering to efficiency and service standards.
• Plan for manpower resources and furniture, fixtures and equipment needed for testing and commissioning of new facilities.
• Conduct relevant analysis to garner support from internal and external stakeholders, providing evidence for decision-making.
• Track and monitor infrastructural development progress, plan resource allocation, and facilitate the handover of new facilities.
• Lead feasibility studies and cost estimates for project funding and work plans, aligning with healthcare infrastructure standards.
• Manage infrastructure data and information, providing necessary input for procurement and evaluation.
• Lead procurement and evaluation for infrastructure projects, offering specifications and support as required.
• Perform contract administration and project management throughout project duration, including site meetings, documentation, sign-off, and ensuring quality and timely delivery.
• Oversee the design, coordination, and project management for Alteration and Addition (A&A) work in existing polyclinics.
• Develop proposals and recommendations for management decision-making related to capability development, capacity planning, optimization, and expansion.
• Provide regular status reports and updates on infrastructure projects and strategic proposals to senior management.
• Any other duties assigned by your Reporting Officer.

Requirements

• Degree in Architecture, Building, Engineering, Quantity Surveying, Project Management or equivalent.
• Minimum 5 years of relevant working experience

Role: Assistant Manager, Senior IT Solution Designer TAF-P in Singapore

Start: ASAP

Duration: 12 Months

Location: Singapore

We are looking for an Assistant Manager, Senior IT Solution Designer TAF-P, who is/are able to fulfill the following requirements:

Under general direction of ITS/OE SEA II, the Solution Designer is tasked with crafting tailored solutions for business needs, leveraging the standard services provided by the TAF Partners. With a specialization in specific technical domains (such as DC, NW, SD, WP, SAP), the Solution Designer creates customized solutions for business partners, coordinating the utilization of IT services and engaging Technology Domain and Innovation architects on demand for non-standard service requests and projects.

Requirements:

Education:

- Possess a Diploma in IT management or a related field, or an equivalent combination of education and experience.

Experience:

- Minimum of 5 years' of experience in IT Infrastructure and services.

- 5 or more years of end-user IT support experience, including proficiency in IT system processes.

- Proven track record in setting up IT infrastructure and applications.

- Demonstrated experience in liaising with Infrastructure vendors and services.

- Proficiency in networking and network architecture, encompassing end-client networking.

Specific Skills:

- Demonstrated motivation and ability to collaborate effectively within a team.

- Self-motivated with strong written, verbal communication, and training abilities.

- Proficient in budget planning and organizational skills.

- Possesses general supervisory and management capabilities.

- Exhibits independence and self-initiation.

- Proficient in project management skills.

- Attentive to details and technicalities.

- Good interpersonal and multi-tasking abilities.

Roles and Responsibilities:

Key Responsibilities:

- Serve business demands of functional areas by designing specific solutions based on standard services from TAF Partner platform and own solutions design as exceptional cases.

- Assist the CIO and Business Partner Manager in advising business customers and ITx teams on technical inquiries relating to existing/non-existing services within the TAF Partner services portfolio.

- Manage relationships and oversee account management activities with TAF Partners and other 3rd parties.

- Coordinate the utilization of TAF Partner standard services and other IT services, including administrative tasks such as invoicing process lifecycle.

- Supervise the implementation process from technical perspective, ensuring integrated solutions that meet business specific operational needs, facility management, etc.

- Empower the TAF Partner Service Managers, Service Desk and onsite support Teams.

- Interface with Technology Domain and Innovation Architects and Portfolio Management to develop and maintain the service catalogue.

- Maintain regulation and compliance issues in the Singapore as a market.

- Resolve tickets, particularly those related to user management and Service Desk/Onsite support.

- Provide transparency to upper management at local, central and regional levels regarding technical activities and contribute insights to continuous service improvement plans to ensure TAF Partner service effectiveness.

- Guard and safeguard the transition and migration from the Current Model of Operation to the Future Model of Operation, including technical review and validation of migration concepts (including Runbooks).

- Participate in technical TAF Partner calls and workshops.

Key Deliverables:

- Achieve customer satisfaction through actions taken.

- Deliver technical solutions aligned with business partner’s needs.

- Provide consultancy of business partners regarding services within and outside of the TAF Partner portfolio.

- Oversee implementation processes from both technical and administrative perspectives.

- Undertake any other reasonable task as assigned.

Please send your application highlighting:

- Your relevant experience

- Current/expected salary

- Availability information

- A latest MS-WORD Resume

Senior / Account Manager (Sales) (Solution Team)

Job Summary:

• Providing Audio Visual system solutions such as services in Video Conferencing, AV Integration, Stage Lighting and etc
• Salary package: $5000 - $6500 + Commission
• Monday to Friday 9am - 6pm
• Kallang

Job Responsibilities:

• Achieve sales performance targets and maintain good client relations
• B2B sales, generate new opportunities to closing
• Present and submit weekly sales report
• Specialist in developing Videowall to all vertical market
• Primary market focus is Hospitality
• Work closely with renowned partners and in-house AV Designer Team to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure bids are competitive

Job Requirements:

• ITE/A Level/Diploma in IT/Engineering/Audio Visual is preferred OR Diploma in any discipline
• Must have minimum 2 years of sales experience in a B2B environment or 1 years as Engineer in Videowall Solution
• Must have experience in a project-based, development of customised solutions sales environment
• Design & Built for any solution that required hardware / equipment in AV, IT, communication, M&E and other industrial
• Must have relevant contact in vertical market in charge
• Must have experience in videowall solution
• Have experience to look for opportunity in various tender portal, Gebiz and BCA

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Responsibilities:

Ensure architectural solutions align with business objectives and industry best practices.

Lead development team to develop and implement solutions.

Oversee the implementation of architectural solutions, providing technical guidance to development teams.

Collaborate with stakeholders, including business analysts, developers, and quality assurance teams, to ensure seamless integration of systems.

Definition of procedures and processes to ensure solution delivery.

Identify and mitigate all technical risks, with delivery time and cost in mind.

Requirements:

Degree in Computer Science or Engineering or equivalent

Possess at least 12 years of IT experience with at least 5 years in system architecture.

Experience in designing solutions using appropriate platforms and system technologies such as enterprise database design, web and application server and network technologies.

Strong technical experience in system / applications architecture design

Team player with strong organization and interpersonal skills

Responsibilities

• Assist with the design and deployment overall solution architecture to meet current and future business and product requirements
• Assist with the creation of the overall architecture blueprints and design patterns to guide development
• Conduct technical product evaluation and selection
• Align technical architecture and roadmap with product design
• Ensure solution decisions are aligned with the enterprise's future-state architecture vision.
• Set technical standards and monitor compliance to same
• Evangelize standardization and architecture practices
• Conduct technical sessions to establish agreement on development approach
• Partner with key stakeholders and proactively consult on projects regarding Architecture concerns and direction.
• Support design of application architecture components, by defining architecture and design, and documentation of architecture relevant system or software changes or enhancements to all assigned systems.
• Monitor the current-state solution portfolio to identify deficiencies through aging of the technologies used by the application, or misalignment with business requirements.
• Lead the analysis of complex production support issues that are related to Architecture.
• Assess new technologies and develop solutions appropriate to business requirements for Architecture, and that leverage architecture standards.

Requirements

• Degree in Business and IT with professional certification in IT project management and enterprise architecture
• 3 to 5 years of design/implementation/consulting experience with distributed applications
• At least 3 years hands-on experience as a technical lead and system architect role
• Hospitality domain knowledge preferred
• Solid software development background
• Experience with cloud architecture on Azure (preferred) / AWS
• Solid understanding of Server-side, .Net and/or Java development, Service Oriented Architectures (SOA), web services, microservices, and digital services development
• Experience in designing, developing, and deploying large, scalable production applications on cloud/PaaS platforms and Containers, such as AWS, Azure, and OpenShift
• Exposure to middleware and different messaging / API management technologies
• Working knowledge of DevOps software development tools and methodologies

Office Location: 615 Toa Payoh Lorong 4, #07-00 StorHub, Singapore 319516

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences
• Strong advocate of staff volunteerism
• Wellness programmes

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief, or nationality.

Only shortlisted candidates will be notified.

Job responsibilities

• Provide Cloud, ICT, IoT, up-to-date IT and integrated telecom solution design and technical project management to the Asia Pacific regional teams
• Interface with global telecoms (Eg. Singtel, NTT and Verizon) and enterprises (Google, Microsoft and Apple) throughout their project lifecycles, including part of the presales support and service provisioning
• Responsible for ICT and telecom solution development and product standardization, such as preparing business model, business forecast, budget formulation, development roadmap, service improvement plan, documentation, workflow, etc.
• Ability to foster positive relationships with internal and external clients

Job qualifications:

• Bachelor's degree in Electronics Engineering/Telecommunication
• Certified in PMP, PRINCE II or CITPM
• Minimum 10 years of experience in global telecom and/or IT business
• Experience in working with global telecom and/or ICT company with success handling ICT solution or substantial customer project cases
• Experience in product development, consulting, and project management
• Experience in supporting or working with global Chinese organizations will be an advantage

Responsibilities:

• Building relationships with potential clients and service partners.
• Create marketing plan with yearly goals for the business unit.
• Achieve sales targets while following company rules and ethical standards.
• Determine opportunities in tenders to expand the client base.
• Reach out to potential clients in commercial and industrial sectors.
• Lead tender processes, making sure to meet all requirements and deadlines.
• Develop clear value propositions that meet client needs.
• Negotiate terms for tenders and business proposals.
• Communicate with clients to understand their needs and address concerns.
• Conduct market research to understand industry trends and business opportunities.
• Maintain good relationships with internal and external partners.
• Review project expenses with operations teams regularly to maintain within budget.

Requirements:

• Degree in Marketing, Business Administration, or equivalent
• At least 5 - 8 years of corporate sales experience within facilities management/ construction-related industry
• Prior experience or proven record in securing significant projects will be an added advantage

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Comply with the company's objectives and guidelines to expand its service contract business by effectively leading the sales force.
• By analyzing market trends, create and implement business strategies to increase the company's service client base and guarantee its strong market position.
• Take the lead in creating and fostering enduring relationships with customers and provide informative presentations.
• lead the creation of sales materials for print and digital services in collaboration with the marketing department.
• Continue to uphold consumer trust and collaborate with service operation and support teams to address problems
• Oversee different management reports.

Requirements:

• Salary will be commensurate to the number of years of experience.
• Minimum of 4 years for Engineer and 7 years for Managers experience in services / products solutions for BMS / ACMV / BAS Industry.
• Familiar with HVAC industry is an advantage.
• Degree Holder in Engineering or Technical Related Field

Kindly include the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

As a Senior Pre-Sales Manager, you will play a pivotal role in driving business growth and success by contributing as part of the pre-sales team. You will be responsible for developing and implementing strategies to effectively support the sales process, building strong customer relationships, and ensuring the team meets and exceeds its targets. This position requires a blend of technical expertise, leadership skills and business acumen.

Job responsibilities
1. Strategy Development:
- Develop and implement pre-sales strategies to support the sales team's efforts in achieving revenue targets.
- Collaborate within pre-sales team to align efforts with the overall business strategy.
- Act as a solutions SME representing SenseTime at internal and external events.

2. Customer Engagement:
- Build and maintain strong relationships with potential and existing clients.
- Assess customer strategic needs and discover key business requirements to propose SenseTime products, solution and services, articulating advantages and compelling business value.
- Design tailored solutions and process transformation recommendations to meet current and future business needs.
- Ensure a high level of customer satisfaction throughout the pre-sales process.

3. Technical Expertise:
- Possess in-depth knowledge of the company's products or services and be able to convey their value to potential clients.
- Conduct business-focused discovery sessions, presentations, demonstrations proof of concepts and pilots
- Work with various teams on event / demo preparation, setup and support
- Stay up to date with industry trends and emerging technologies relevant to the company's offerings.

4. Proposal Development:
- In charge of curating persuasive and customized proposals, presentations, and demonstrations.
- Collaborate with the sales teams to create compelling materials.

5. Sales Support:
- Collaborate with the sales team to understand their needs and provide pre-sales support.
- Assist in the development of sales strategies and tactics to close deals.

6. Market Analysis:
- Conduct market research to identify new opportunities and threats.
- Provide input on pricing strategies and competitive positioning.

Responsibilities:

• Proactively generate new business opportunities and manage sales for data center-related project works, including Fit-Out and A&A Works.
• Identify and cultivate new business leads to meet or exceed sales targets, understanding market trends and customer requirements.
• Lead and mentor sales team members to enhance sales performance and revenue generation.
• Travel as needed to engage with clients, planning and executing strategic sales plans to convert prospects into customers.
• Manage the entire sales cycle, from initial contact and proposal preparation to contract fulfilment, ensuring timely and effective closing of sales.
• Collaborate closely with technical teams to ensure accurate project specifications and delivery in line with sales agreements.
• Monitor and report on sales activities and project progress to senior management, aiming for continuous performance improvement.
• Maintain regular communication with clients, providing updates and ensuring customer satisfaction throughout the project lifecycle.

Requirements:

• A degree or diploma in Building Services, Mechanical, Electrical Engineering, or a related field, with at least 2 years of sales experience in an M&E or IT environment.
• Demonstrated project management experience, particularly in live data center environments, with a strong understanding of M&E systems and proficiency in AutoCAD.
• Exceptional communication skills, capable of leading project teams and interacting effectively with both internal teams and external clients.
• Commitment to ensuring project timelines are met, with the ability to produce detailed project reports and conduct regular update meetings with clients.
• Experience with IST procedures is preferred, along with a resourceful, problem-solving approach and a commitment to achieving sales and project goals.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Account Manager (IT Business Solution)

Location: Bukit Merah Central

Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $3,500 - $5,000 + Commission

Job Duties

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirement

• Minimum 2-3 years relevant experience
• Occasional overtime may be required as per management’s request
• Strong technical knowledge of IT industry and its products and services

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Regional Overseas CRM is responsible to provide Customer Relationship Management ("CRM") solutions to all "Region Overseas" member markets to support day-to-day business operations. While Salesforce is the application central to give users CRM capabilities, Regional Overseas CRM Team is also responsible to ensure all integrations of data from multiple applications into and out of Salesforce, as well as the speed and stability of transfer are business relevant and robust.

The successful candidate will be primarily responsible for the following:

• Defining and providing solutions to the overall technical architecture of CRM (Salesforce) and its integration to other systems/applications supporting business operations within the Region Overseas template.
• Supporting CRM activities by delivering high quality CRM technical products to Region Overseas member markets.
• Communicating between Business Analysis, IT Consultants, connection applications solutions architecture to ensure seemless data flow to and from Salesforce, to applications such as Informatica and Microsoft CDM.
• Designing / reviewing / monitoring technical development, User Acceptance Test cases until sign-off.

QUALIFICATIONS

• Bachelor’s degree from an accredited university or other relevant fields of study is required.
• Post Graduate / Masters in Business Administration & Salesforce certifications are beneficial.
• Minimum 9 years+ of working experience on Salesforce technology.
• Minimum 6 years+ of working experience as Solution Architect.
• Relevant working experience with various Salesforce products and/or components including Sales and Service Clouds, Marketing Cloud, Community Cloud, Force.com, Heroku & Mulesoft.
• Relevant working experience with various non-Salesforce integration layers.
• Experience in developing specifications along with partners/suppliers for solutions components in relation to Salesforce including data integration with other systems.

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.

Account Manager (IT Business Solution)

Location: Bukit Merah Central

Working Day: Monday - Friday
Working Time: 9am - 6pm
Salary: $3,500 - $5,000 + Commission

Job Duties

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirement

• Minimum 2-3 years relevant experience
• Occasional overtime may be required as per management’s request
• Strong technical knowledge of IT industry and its products and services

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

[What you will be working on] 

You will be expected to:

- Perform design, coding, testing, configuration and other related tasks during software development process.

- Ensure software quality, security and performance are met.

- Analyse and resolve technical issues arising from development, testing and deployment.

- Develop/update relevant process documentation.

- Implement applications in both traditional and low code platforms.

- Implement robotic process automation and streamlining to improve process and system efficiency.

- Involved in project management, budgeting, purchasing process.

- Undertake other responsibilities as assigned to support digitalisation effort in ITE.

[What we are looking for]
- Possess suitable credentials in IT or equivalent.
- Experience in the analysis, design, implementation and support of medium to large complex applications 
- Working knowledge of two or more of the following technology domains
-> Java, C#, PHP, Javascript 
-> SSIS, MSSQL, MySQL
-> ASP.net, Azure Cloud such as Azure App Service, Azure Function 
-> PowerApp, PowerAutomate, Outsystems
-> UiPath, Automation Anywhere
- Experience in DevOps and Agile software development processes is an advantage
- Experience in implementing Power Bi and other visualization tools is an advantage
- Ability to communicate effectively to stakeholders, gather customer requirements and translating them into functional specifications 
- Possess can-do spirit, initiative and a good team player

Applicants may check their application status at the end of 8 weeks from the closing date of this job posting.