Total 4 Senior Executive sourcing specialist job vacancies in D08 Little India

Summary of Job Description

To provide support to the overall Hospital Information System (HIS) and its integration with other clinical & business systems by providing in-depth technical skills to analyse, evaluate, propose and implement ideal solutions to achieve business objectives.

Key Responsibilities

• Collaborate with business users to gather, define and analyse requirements. Recommend and/or design technical solution for business requirements (including providing the necessary configuration setup), hands-on deployment and document the overall solution / workflow.
• Strong communication skills, including the ability to convey ideas clearly, actively listening to the stakeholders, providing constructive feedback, and fostering understanding and collaboration within the team, users and vendors.
• Work closely with vendors to test and validate their delivery as well as support business users in the User Acceptance Test.
• Manage the end-to-end project implementation together with internal and external teams, i.e: Business Users, IT-PM, Infrastructure, Infor Security, Vendors.
• Provide 24x7 production support and troubleshooting together with internal and external users and vendors when required.
• Undertake ad-hoc assignments and responsibilities that may be assigned from time to time.
• Self-driven individual who is able to work independently as well as in a team.

Key Responsibilities

• Collaborate with business users to gather, define and analyse requirements. Recommend and/or design technical solution for business requirements (including providing the necessary configuration setup), hands-on deployment and document the overall solution / workflow.
• Strong communication skills, including the ability to convey ideas clearly, actively listening to the stakeholders, providing constructive feedback, and fostering understanding and collaboration within the team, users and vendors.
• Work closely with vendors to test and validate their delivery as well as support business users in the User Acceptance Test.
• Manage the end-to-end project implementation together with internal and external teams, i.e: Business Users, IT-PM, Infrastructure, Infor Security, Vendors.
• Provide 24x7 production support and troubleshooting together with internal and external users and vendors when required.
• Undertake ad-hoc assignments and responsibilities that may be assigned from time to time.
• Self-driven individual who is able to work independently as well as in a team.

Responsible for the planning, implementation, and growth of the AWS cloud infrastructure for the organisation’s local and regional needs.

· Build, release, and manage the configuration of all production systems

· Manage a continuous integration and deployment methodology for server-based technologies

· Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3

· Work alongside architecture and engineering teams to design and implement any scalable software services

· Ensure necessary system security by using best-in-class cloud security solutions

· Analysing complex technical issues and managing them within a fast-paced business environment

· Maintaining all the software and hardware in relation to security

· Documenting security certification

· Identifying current and emerging technology issues including security trends, vulnerabilities and threats

· Threat intelligence - Sourcing and implementing new security solutions to better protect the organisation

· Conducting proactive research to analyse security weaknesses and recommend appropriate strategies

· Liaising with vendors to implement security solutions

· Expertise across a variety of security products including firewalls, URL filtering, information security and virus protection

· Experienced in Linux and/or Windows Operating Systems, coding languages, and/or Networks

· Ensure network security best practices are executed through scheduled auditing: router, change control, switch, firewall configurations, and monitoring

· Responsible for periodic vulnerability testing, and lead remediation projects

· Articulate systems and methodologies as well as reply to security-related events and support in remediation efforts

· Maintains Unified Communications, VoIP, and any related equipment, services, and platforms

· Perform daily monitoring and management of the backup environment

· Perform problem management and incident correlation on re-occurring issues

· Create and provide reports for backup and storage environments, related activities, and tasks

· Create and update documentation for backup environments

· Be an escalation point on all backup issues

· Must have NAS and SAN storage as well as NetBackup experience, which is mandatory

· Work with Project team to prepare project scope and troubleshooting of backup jobs on platforms (Oracle, SQL Server, Windows, VMware servers)

· Experienced in sourcing, validating and providing cost-effective security solutions

· Always up to date with the latest security threats and solutions

· Excellent professional communication skills that go beyond “tech talk” – the ability to translate complex IT matters to those without an IT background

· Strong time management and organisational skills

· Shift work - must be available to support 24/7 (Online for contingency purposes/Onsite at all times)

· Must be able to work on weekends and Public Holidays to support scheduled system maintenance (rest days will be scheduled during weekdays)

· Must travel to all branches of the organisation regularly as scheduled to support networking/continuity needs/issues

Requirements:

· Degree in Engineering/Computer Science

· At least 5 years of experience in Project Delivery Life Cycle, Management and Deployment of IT systems

· Possess Cisco CCNP & SDWAN certification

· Possess Routing and switching skillset

· Possess SDWAN & SASE skillset

· At least 5 years of experience in Cisco ASA Firewall and strong routing and switching experience is an added advantage

· Knowledge of networking concepts such as WAN connectivity, transport types and protocols, and experience with wireless technology and Wireless deployment for a user base over 500 users per site

· Cisco orientated IOS understanding, working with Routers and Switch

· Platforms and Experience working with stakeholders at an Operational Level

· Extensive technical know-how of security network devices (switches, antivirus, firewalls, cryptography, SIEM) and any other security networking hardware or software tools

About StarMed Specialist Centre:

Established in 2018 and a member of HMI Group, StarMed Specialist Centre is a one-stop private ambulatory care centre, comprising of GP, urgent care and health screening services, specialist clinics, operating theatres, endoscopy suites, radiology facilities, physiotherapy centre, day suites and occupational health services. With more than 40 experienced doctors, we’re a team of dedicated healthcare professionals that seek to give our valued patients, the best of care. Together, we are here to build healthier communities.

StarMed Specialist Centre was named the overall winner in the Promising Brands category at the Singapore Prestige Brand Award in 2023. It was also awarded Leading Day Hospital of the Year in Asia Pacific by Global Health Asia Pacific Awards in 2023. “

About the Role:

Overall drive the implementation and maintenance of business applications for StarMed Specialist Centre (StarMed) and ensure it is delivered as per users’ expectations, most importantly meet the business objectives.

He / She will be providing daily IT Helpdesk service and any related applications support to StarMed such as Clinic Management Systems (CMS), Radiology PACS system, Operation Theatre (OT) system, Endoscopy system and etc. The person is also responsible to manage the CMS change requests / service request, critical issues and daily IT Service Desk support.

Key Duties & Responsibilities:

1. The person shall endeavor to gain a strong understanding of StarMed workflow and key functions, and observe, discuss with the department heads/key users on potential areas of improvement, where IT/Digital solutions can be introduced to improve:

· Customer experience

· Patient safety

· Revenue generation

· Cost saving

· Staff efficiency and productivity

2. Working closely with StarMed administrators and staffs in designated area(s) to understand and interpret user needs at a division level and to collaborate across lines in meeting those needs.

3. To maintain an in-depth knowledge of full scope CMS functionalities and system configuration, Project Management Life Cycle and Software Development Life Cycle (SDLC). Good knowledge of various business application architecture, Data analytic/Business Intelligence, integration with 3rd party applications and medical equipment, as well as latest digital health trend.

4. Participate in the evaluation and potential implementation of a new software at StarMed, and work with the team to achieve the targeted operational improvement/KPIs.

5. Participates in the IT planning, development, implementation, and maintenance of Standard Operating Procedure (SOP); implements tracking and evaluation programs to assist in accomplishment of established goals.

6. To liaise with vendors, digital team and stakeholders (doctors/staffs), and study users’ “pain” points & wish list; to be part of the team to evaluate the suitable application and reliable digital solutions to meet users’ expectation and company’s KPI.

7. Provides technical liaison on a variety of medical specialized project-related activities requiring expertise in specific technical areas for core information technology systems and services.

8. To execute HMI business application & digital initiatives in StarMed in an efficient manner leveraging on the subject matter expertise, streamlined work processes and IT best practices. The implementation cycle shall cover from project kick-off, system configuration, 3rd party system interface including externally subscribed cloud services, change management, data migration, User Acceptance Test (UAT), till system Go-Live.

9. Participate in review of HMI Implementation methodology and champion the project documentation in StarMed such as gap analysis report, User Requirement Study (URS), testing/quality control, training plan & user guide, UAT script, Cut-Live plan and Business Continuity Plan (BCP) / Code White procedure.

Requirements:

• Minimum 2 years of working experience in healthcare industry.
• Has experience in Radiology setting will be an added advantage.
• Is a team player and can work independently when required.
• Good communication and interpersonal skills.
• Able to commit to a 5.5 day work week, office hours.

We welcome applicants for the above position at Ascend Eye Clinic @ Farrer Park Hospital.

$2,000 to $3,500 and above depending on experience

Attractive salary for well-qualified applicants

Single workplace location

Next to MRT

Job Description:

• Reception duties

• Attending to patient enquiries through phone calls, email, text messages

• Scheduling patient appointments

• Dispense medications

• Cashiering

• Filing insurance claims

• Managing stock inventory

• Filing & scanning of documents

• Other clerical / administrative work

• No need for chaperoning for doctors

Requirements:

• GCE O or N levels or higher

• Customer-service oriented

• Pleasant and enthusiastic personality

• Conversant in English & other languages

• Prior private specialist clinic experience minimum 1 year

• Able to multi-task

• Familiar with use of electronic medical records system Plato

• Possess good interpersonal and communication skills

• Minimum commitment period 1 year

• Applicants with nursing or hospitality background are welcome to apply

Benefits:

• Medical/dental

Supplemental Pay:

• AWS

• Performance bonus

Work hours:

• Weekdays 8.30 am to 5.30 pm

• Saturdays 8.30 am to 1 pm

Start date : Mar 2024

Interested applicants please send email to [email protected] with:

• Updated CV / resume

• Notice period to start work

• Expected salary