Total 78,645 Others/Any stakeholder management manager job vacancies in Singapore

Job Purpose:

The Solution Sales Manager is the main interface between Tech Data and our partner community. The Solution Sales Manager is responsible for the ‘complete’ sales cycle for the relevant business partners with the view to maximizing revenue, margin, and partner satisfaction. Having internal resources for assistance, the role is to develop deep relationships with key people inside the business partner and uncover sales opportunities, while delivering ongoing value to the partner.

Responsibilities:

•With assistance from the Channels Director build and execute a call plan that will ensure maximum return from the business partner community.

•Develop a solid understanding of the product range and present an informed overview.

•Up and cross sell each opportunity for maximum margin return and differentiation.

•Understand strengths and weaknesses in the product sets from a technical perspective.

•Liaise with other divisions of Tech Data, as required, to ensure efficient customer transactions that ultimately deliver a sound buying experience for Tech Data’s partners.

•Keep CRM up to date to ensure you and the management team have an accurate view of your business.

•Ensure all quotations are followed up and moved through the various levels of a sales cycle with ultimate goal, being of closure.

•Capture and maintain all relevant data needed to sell and renew maintenance.

•Plan, design and implement outbound campaigns as necessary to deliver on agreed margin goals

•Make outbound sales calls to business partners and prospects as per call plan.

•Identify Tech Data services opportunities in conjunction with the Tech Data Technical Services team.

•Ensure all quotations are built using the company quotation tool.

•Provide Sales Support Specialist with all relevant information necessary to build and configure the ‘winning’ solution.

•Achieve and maintain sales certification for relevant product groups when required

•Ensure all partner issues are resolved promptly and seek management guidance where necessary.

•Ensure all business partners are alerted of any upcoming renewals

•Ensure the CRM is updated and used pro-actively to drive business engagements and forecasting

•Accurately forecast business with Sales Manager on a monthly basis.

•Work with Sales Support and provide support where necessary to ensure timely logging of orders.

Knowledge, Skills and Experience:

•Minimum 4 to 6 years of experience selling IT solutions in the channel required.

•Tertiary IT degree or Diploma preferable

•Relationship Building Skills

•Communication Skills

•Self-managed

•Maturity – able to work with all levels within an organization

•Strong business acumen

•Presentation Skills

•Leverage internal relationships and sell the ‘value add’

•Opportunity Closing Skills

•Technically competent

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

Banking Industry*

Basic + Commission up to $5000

6 days (Including Weekends + PH)

11am - 8pm

Jobscope:

• Deliver professional client service to customers at roadshow booths
• Proactively acquiring new customers
• Ensure clean application during submission of application
• Provide insights, feedback and suggestions to improve sales processes and promotion strategies
• stay up to date with competitors offers

Key Responsibilities and Accountabilities :

• Handle full spectrum of HR function and support Snr HR & Admin Manager in ensuring smooth and sound day-to-day HR operations.
• Monitor work pass matters like applications, renewals and cancellations of work passes, job postings in MyCareerFuture for EP & S-pass etc.
• Prepare all employment related documents eg. employment letters, confirmation letters, warning letters, certificates of employment, etc, as well as drafting of internal memos.
• Supervise all onboarding/off-boarding processes, including but not limited to new hire induction and orientation, exit clearance and exit interview for resignees etc.
• Supervise full recruitment cycle, including job postings, sourcing, screening, selecting, interview arrangements, conducting of interviews, hiring etc.
• Check monthly payroll processing for Workers.
• Ensure yearly income tax filing and preparation of Forms IR8A and IR21 of workers.
• Assist in conducting annual performance appraisals for all employees.
• Assist in the implementation, review and revision of HR policies and procedures.
• Involved in sourcing for suitable training courses as well as process eligible claims to SSG.
• Manage and develop direct reporting staff
• Handle annual audit (keeping of relevant records and attending to auditors' queries, etc).
• Liaise with recruitment agents, consulting firms, insurers, auditors, etc, as and when required.
• Manage all relevant insurances and monitor claims progress and claims summary.
• Monitor government claims like maternity leave claims, childcare leave claims, NS claims and any other statutory leave claims.
• Handle preparation and submission of government surveys.
• Maintain accurate and up-to-date HR database, employee records and filing of documents.
• Act as proxy for Snr HR & Admin Manager during her absence and provide advice on HR related matters to Management as and when required.
• Perform any other ad-hoc duties as assigned by Snr HR & Admin Manager and/or Management.
• Organize corporate events and build strong corporate culture.
• Assist in ad-hoc Admin duties as and when required.

Requirements :

• Minimum Diploma in Business Management (Human Resources) with 5-7 years of related HR experience.
• Payroll experience is required
• Well versed in local employment laws and regulations.
• Ability to multi-task, prioritise and manage time well.
• Meticulous, detail oriented and well organised.
• Possess strong communication and interpersonal skills.
• Able to work well independently as well as in a team.
• Keen on taking on new challenges, be proactive and self-disciplined.
• Proficiency in Microsoft Word and Excel is a MUST.
• Experience with HR software system is preferred.

The incumbent will be working as HR Manager / HR Business Partner. S/he will be responsible for aligning business objectives with employees and management in various department. This incumbent will advise the management on all Human Resource related issues.

Essential Job Functions:

Strategic Partnership

• Act as a strategic partner to various departments, developing HR strategies and providing HR solutions
• Roll out special projects by HQ

Employee Relations

• Manage and resolve complex employee relations issues by conducting an effective, thorough, and objective investigation
• Performance Management and staff onboarding

Talent Management

• Oversee and manage talent acquisition processes, which may include recruitment, interviewing, and hiring qualified job applicants
• Posting of job advertisement in UKG – Recruitment module
• Work with management on succession planning

Compensation & Benefit

• Ensure all procedures comply with Company requirements and best HR practices
• Manage payroll vendor to ensure timely payroll every month
• Renew insurance policies with the broker on a yearly basis

Reporting

• Analyze trends and metrics in partnership with HQ / APAC HR to develop solutions, programs, and policies
• Any other ad hoc tasks as assigned

Requirements:

• Degree in Human Resources Management, or equivalent qualification
• Minimum 3-5 years or more experience in an HRBP role with at least 3 years in managerial role
• Prefers incumbent with at least 3-5 years in Freight Forwarding / Logistics industry
• Strong HR Generalist (with payroll experience)
• Proven experience as an HR Business Partner
• Thorough knowledge of labour legislation
• Full understanding of all HR functions and best practices

Role Overview:
Lead the organization's digital presence and marketing efforts, managing a team of digital marketing professionals. Requires strong technical proficiency, project management, and leadership skills.

Key Responsibilities:

• Website Management: Supervise and coordinate web-related activities, utilizing content management tools such as Interwoven or Hybris. Lead website revamp projects for enhanced user experiences.
• Digital Campaign Management: Plan, execute, and optimize digital marketing campaigns using platforms like Microsoft Dynamics 365, Pardot, or HubSpot. Develop strategies for effective online engagement and lead generation. Create and manage dashboards for campaign performance analysis.
• E-commerce Oversight: Drive and enhance e-commerce initiatives, collaborating cross-functionally to improve the online purchasing journey.
• Technical Proficiency: Demonstrate expertise in HTML and coding languages. Lead adoption of new digital marketing technologies.
• Agency Coordination: Collaborate with external agencies, providing clear direction. Ensure delivery of high-quality work within project deadlines.
• Stakeholder Engagement: Communicate effectively with stakeholders at all levels, ensuring alignment of digital marketing strategies with brand goals.

Requirements:

• Bachelor’s degree in Marketing, Communications, IT, or a relevant field.
• Demonstrated expertise in web management.
• Profound proficiency in managing digital marketing campaigns.
• Exceptional project management abilities ensuring timely completion.
• Technical proficiency encompassing a comprehensive understanding of HTML and coding languages.
• Track record of effectively overseeing digital marketing teams, external agencies, and fostering collaboration with cross-functional teams.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24039
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

Working Hours: Mon-Fri : 845am - 530pm

Key Responsibilities

1. Lead and manage a team of Customer Care Specialists

• Set performance goals, provide feedback and conduct performance reviews

• Regularly review the team knowledge on the latest products

• Build a collaborative and positive work environment

2. To deliver exceptional customer service

• Develop and implement customer care processes and policies; to constantly review them to ensure greater productivity is achieved

• Resolve customer complaints and enquiries in a professional and prompt manner

• To monitor and track customer response times and quality of service

• Run performance reports in Zendesk and 3CX to track team performance

3. To optimize processes and practices

• Possess the ability and foresight to continually review opportunities for improvements and execute them

• Propose to management on new initiatives for improvement in efficiency or optimization in cost.

Qualifications & Experience Requirement

1. Minimum of 5 years of experience in Customer Service-related role

2. Must have the experience of leading and motivating a team

3. Must be Bilingual

4. Possesses a customer first attitude

5. Excellent verbal and written communication skills with a keen eye for detail

6. Team player with a willingness to embark on new initiatives to achieve greater level of success

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:853URNC2C8

Company Description

INL is a full-service creative agency with offices in Switzerland, UK and Singapore, offering exceptional customer service and striving to exceed international customers' expectations. We offer branding proposals, product launches, digital activity and in-store communication, print advertising and public relations, literature and direct mail, exhibitions, events, and the localization of materials. As part of BBN, the biggest B2B agency, we have access to more than 27 countries and thousands of specialists. INL offers a personalized approach with quick turnaround time and guaranteed top-notch quality.

Role Description

This is a full-time solo contributor role for an Senior Account Executive / Manager located in Singapore. The Senior Account Eexecutive / Manager will be responsible for understanding clients' business objectives and developing strategic plans, managing project timelines and budgets, cultivating and maintaining strong client relationships, collaborating cross-functionally with internal and external teams, and ensuring outstanding delivery of services to clients.

Qualifications

• Strong project management and organizational skills
• Excellent written and verbal communication skills
• Ability to think creatively and strategically to identify and solve problems
• Experience in managing client relationships and project timelines/budgets
• Ability to work independently in a self starter environment
• Understanding of branding, marketing, and advertising principles
• Knowledge of the digital media landscape and social media platforms
• Bachelor's degree in Business, Marketing, Communications, or related field

Requires strong project/program management skills; able to lead global, cross-functional teams across business segments. Interprets internal or external business issues and recommends best practices. Solves complex problems; takes a broad perspective to identify innovative solutions. Requires guidance in only the most complex situations. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Initiates projects and presents justification to obtain project approval for resources and funding
• Leads key projects and programs in support of global logistics network optimization and automation
• Ensures specific project and program objectives and scope are defined, and necessary preliminary activities are completed to allow for effectiveness and focus during later stages of completion
• Ensures all projects and programs assigned are completed in accordance with predetermined requirements, with specific attention to product/process specifications, project/program costs, resource utilization, and timeliness for completion
• Ensures all phases of project, program and/or process development are documented, and information required in other functional areas is reported, disseminated, or transferred, as appropriate
• Ensures compliance with Company policies regarding Intellectual Property, Confidentiality, Quality and Safety
• Solves systems and process related issues to support Operations, internal organizations, and external suppliers
• Analyzes data to identify opportunities for improvement and/or cost savings.
• Effectively works with other staff to maximize productivity for the project / program and organization
• Performs tasks as required to support the organization and projects

Experience

• Minimum 7 years of project management in logistics, supply chain management or relevant technical/analytical discipline
• Hands-on, highly organized project manager who has led global projects consisting of cross-functional teams across multiple businesses
• Demonstrated ability to solve complex problems using strong troubleshooting and analytical skills
• Experience leading ERP/systems projects, from Initiate to Close phases
• Demonstrated ability to liaise between Business and IT on project requirements, design, testing, and deployment
• Preferred: Experience leading Logistics process optimization and systems automation and integration projects

Knowledge

• Program/project management, software/system implementations, process standardization
• Specific systems and business processes necessary to support a global logistics network
• PMP (Project Management Professional) certification preferred

Skills

• Ability to build and lead cross-functional teams across multiple business units globally
• Strong project management and leadership skills as well as demonstrated expertise in problem solving, change management and time management
• Excellent interpersonal, communication (both written & verbal), presentation, and organizational skills, with the ability to analyze complex situations quickly
• Proven executive level presence and ability to influence executive level decisions
• Proven financial and business acumen
• Proficiency with MS Excel, PowerPoint, Word, Visio, etc.
• Adept with SAP ERP system

Key Attributes/Qualities

• Self-driven: take the initiative to learn and add value to the organization
• Flexible/adaptable: able to adjust, expand, and change as required to support the organization and projects
• Dependable/Dedicated: make and keep commitments; achieve results; team player
• Curious/Knowledge Seeker: willingness to learn and drill down to understand; able to connect the dots quickly
• Organized/Detailed-oriented: clear communication and detailed project planning; anticipate and mitigate
• Customer Focused: promptly resolve customer issues and respond to inquiries
• Innovative/resourceful: explore all possibilities and networking opportunities to come up solutions

Mandatory Skills

Job Role :

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

Salary: up to $6000

Working Days & Hours: Mon-Fri Office Hours

Location: Sengkang

Job Description:

• To oversee the team of registered and enrolled nurses, nursing aides, healthcare assistants and healthcare attendants
• Responsible for compliance of all nursing standards as stipulated by Ministry of Health (MOH) and Singapore Nursing Board (SNB). Follow up with areas for corrective improvements
• Ensure written policies and procedures and work process are available and up to date to guide the nursing care delivery. Ensure the smooth transition of residents from acute to chronic care and back to the community, where possible. Direct and facilitate staff development, skills and competency upgrading through various opportunities.
• Support the Nursing Director in nursing home management and deputizes in her absence

Job Requirements: Min Degree in Nursing w min 5 yrs of managerial experience in restructured hospital setting, preferably in geriatric or long term care

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

ROLES & RESPONSIBILITIES

• Supervise day-to-day operating process and maintain daily operation.
• Monitor and maintain process quality according to company standards.
• Ensure that the workplace is properly maintained and clean.
• Maintain a positive and professional approach with customers.
• Resolving of conflicts in a professional way.

REQUIREMENTS

• Minimum 3 years relevant experience
• Good team management skill
• Strong analytical, problem-solving & decision-making skills
• Must hardworking and responsibility.

Stakeholder Management

• Establish strong working relationships with AIC Divisions and external partners across government agencies, healthcare and social services sectors and ensure alignment with the overarching SGO stakeholder engagement and network development strategies
• Develop and implement stakeholder engagement plans, such as the organization of regular Cluster-level networking platforms to build mindshare, gain awareness of ongoing developments within the landscape, facilitate collaborations and share best practices
• Work collaboratively with key stakeholders such as the Regional Health Systems (RHS), Communities of Care (CoC) and Active Ageing Centres (AACs) to co-create a local community support network for seniors and address their needs in areas such as active ageing, preventive health and other population health initiatives
• Monitor the progress of cross-agency collaborations within the Cluster and develop insights across projects to identify key issues, system gaps and synergies to be achieved

Change Management

• Serve as liaison and point of contact for HQ departments for the dissemination and implementation of organizational change initiatives at the Cluster level
• Evaluate the change impact and organizational readiness of the Cluster and support HQ departments in addressing concerns raised from the Cluster
• Regular review with Satellite Offices (SOs) to identify and address ground concerns and facilitate a smooth change management in accordance with the transition timelines
• Support the development and dissemination of communications messages to the SOs, in support of the change initiatives

Job Requirements

• A degree or equivalent in any field, from a recognised University
• Minimally 3-4 years of relevant working experience, preferably in similar capacity
• Passionate in networking and dealing with multiple partners and stakeholders, with good interpersonal skills
• Able to perform secretariat roles including organising meetings, networking sessions, collate reports and monitoring progress of outstanding issues
• Familiarity with community and healthcare partners and stakeholders would be an advantage
• Good communication and writing skills

Role Responsibilities

This is a critical role within the Retail Bank risk management team under which the job holder will support and manage the execution of the risk management strategy for secured lending products (mortgage and auto loans) across ~25 markets, with a total balance sheet of more than $80bn. The job holder will need to partner with both the first line of defence, as well as, the larger Retail Bank risk team, to oversee the growth strategy with respect to the secured lending portfolios across Asia, Africa and the Middle East

Strategy

· Derive and implement credit risk management strategy within the Group’s risk management framework to manage credit risks for the Retail Bank secured lending portfolios, covering primarily mortgage loans, as well as smaller auto loan portfolios.

· Ensure consistent application and enforcement of credit policies, processes, and controls in all markets.

· Anticipate changes in credit conditions and work with respective credit officers in markets to implement effective portfolio actions that mitigate potential risks.

· Proactively manage the portfolio credit risk profile within agreed risk appetite.

· Provide insightful and robust analysis to facilitate credit policy and risk appetite discussions and decision making in the credit risk governance and management group meetings.

Business

· Communicate to the 1LOD the strategic intent and collective agenda for the Function, as it relates to secured lending risk.

· Maintain and develop risk capabilities, skills and infrastructure to meet ongoing business needs and plans for secured lending risk, with an awareness and understanding of the wider business, economic and market environment in which the Group operates.

Process

· Maintain the Group Credit Policy and Credit Procedure Standards for secured lending, matching the key risk characteristics of the portfolio and enabling effective controls.

· Supervise implementation and enforcement of the credit policies and risk control procedures for consistent applications across markets to ensure that processes are in place for the risk officers in Group / Region/ Country to monitor the performance.

People & Talent

· Lead through example and build the appropriate culture and values within the CPBB Risk function and across the wider organisation.

Risk Management

· Maintain all credit risk standards and policies for secured lending and ensure it is aligned to the agreed risk appetite; reflects the key risk characteristics of the portfolio; and enables effective controls.

· Work with 1LOD to formulate risk appetite for different products and segments; facilitate development of new credit programmes to deliver scalable lending solutions.

· Understand sensitivities to key risk drivers and potential stress impact on the portfolio; monitor external factors, such as state of economy, regulatory environment and other emerging risk trends.

· Ensure portfolio standards evolve appropriately to proactively manage the changes in external environment, strategy and risk tolerance.

· Uphold the integrity of risk/return decisions, by challenging business and control function heads to demonstrate that risk origination and control decisions are properly informed and consistent with strategy and risk appetite.

· Direct appropriate response to material events or other risk issues that come to the role holder’s attention.

Governance

· Review CAD, policy dispensations and programme proposals for new and existing products submitted by business units/countries for approval, to ensure that all risk dynamics are properly addressed and controlled

· Maintain a good understanding of the requirements of key external stakeholders relevant to the role and ensure that these are well understood internally and reflected in internal procedures.

· Maintain mortgage and auto loan CADs (Credit Approval Documents) and provide guidance and support to country and regional teams for the related country addenda.

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

· Chief Risk Officer (CRO), CPBB

· Regional Chief Credit Officers (CCOs)

· Country Credit Heads (CCHs)

· Group and Country CRM Heads / teams

· Group and Country Collection teams

· Group RRS, Policy and Governance teams

· Group, Regional and Country Business / Product teams

Role Requirements

· Academic Qualifications: Bachelor or above degree with quantitative skills

Our Ideal Candidate

· 12+ years of hands-on experience in Credit Risk Management for various retail lending products

· Strong understanding of Credit Risk concepts, metrics and drivers

· Previous experience in policy formulation, policy framework design is preferred

· Firm grasp on Business and P&L dynamics

· Strong analytical and execution skills

· Capability to work with a diverse group of multi-function and multi-country stakeholders

Role Specific Technical Competencies

· Risk: Retail and Private Banking Credit Risk

· Risk: Business Partnering

· Risk: Manage Change

· Risk: Manage Projects

· Risk: Manage Risk

· Risk: Communication and Influencing Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

PEOPLE

- Demonstrates and reinforces behaviors and basic people minimums necessary to gain commitment from Staff, Supervisors and Managers to delivering Excellent QSC standards

- Interviews, conducts OJEs and trains restaurant manager based on district needs and goals

- Supports, coaches and consults to ensure that all assigned restaurants are adequately staffed to maximize sales potential, operational efficiency and turnover among all restaurant employees is reduced

- Knows, enforces, educates and consults with all restaurant employees on all appropriate HR policies, labor laws, security and safety procedures

- Supports, coaches, consult, develop and recognize the results of all levels of restaurant employees

QSC/SALES BUILDING

- Protects Takagi Ramen’s brand by consulting and coaching to ensure that the restaurants meet Takagi Ramen’s QSC, safety and sanitization standards

- Supports & coaches about critical restaurant systems that produce consistently high levels of QSC

- Represents Company interest in local community and properly executes market wide promotions

BUSINESS RESULTS

- Uses all informational resources available to identify opportunities and threats to build a business plan to optimize market potential

- Supports & coaches so that restaurants are appropriately staffed with competent Staff and Restaurant Managers, and to develop, administer and control the budget for the district

Requirements:

- Minimum 3 years of experience in F&B industry
- Strong supervisory and leadership skills
- Excellent interpersonal skills with a focus on customer service
- Familiarity with food handling, safety and restaurant guidelines
- Singaporean
- Start work immediately

Benefits:

- $1000 New Joining Bonus
- Monthly Performance Bonus up to $500
- Medical & Dental Benefits
- Annual Leave
- Great Career Advancement Opportunities

Don’t miss out this great opportunity! WhatsApp our friendly HR: 92978413

Overview

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Connected Customer Support Experience delivers connected support experiences to our customers to gain and keep their trust.

Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business.  
We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow.

This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Customer Resolution

• Acts as an internal expert to resolve longer running, sensitive, or escalated issues or acts as a primary contact for escalated issues on behalf of less experienced IC levels. Identifies and builds relationships with various internal and external teams and senior leaders to resolve customer issues. Leads strategic projects. Informally provides coaching, mentorship, or support to less experienced Support Escalation Managers to resolve customer issues.
• Leads inter-regions, cross-regions, cross-group, or account team unit (ATU) initiatives by creating plans and managing relationships with other business units to improve the customer support experience for a group of customers or a specific region/area. Acts as a subject matter expert on best practices to support the customer experience.
• Reviews status updates to customers and provides informal guidance to others on communicating with internal stakeholders through various channels of communication for highly sensitive or difficult issues.
• Leads strategic projects designed to improve resolution times, customer satisfaction, and support experience.
• Proactively coordinates resources and establishes relationships to drive opportunities within the team and across stakeholder groups in postmortem discussions to remediate future issues.

Collaboration

• Leverages relationships across teams to remove roadblocks. Establishes and oversees the development of written protocols to ensure customer issues are resolved. Identifies reoccurring roadblocks across the team and escalates as needed.
• Owns escalated issues and manages account-aligned customer incidents to identify and remove barriers. Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement efforts with a global perspective. Acts as an expert and provides informal guidance to Support Escalation team members on how to handle moderate to highly complex cases.

Communication

• Manages customer and field expectations around issue response and represents the company independently. Ensures customer and MSFT internal stakeholders stay informed on the response and resolution status of customer issues.
• Communicates and influences internally to drive faster issue resolution.
• Identifies and builds strategic relationships with internal teams, partners, and
  communications with senior leadership to resolve issues that are complex in
  scope.

Process Improvement

• Surfaces feedback from the team and drives collaboration across functions to identify systematic issues and leads process breakdowns to ensure resolution/progress. Creates strategy for process improvements and leads project or workgroup to improve internal processes.
• Reviews postmortem executive summaries and identifies patterns across customer issues. Creates strategies to resolve reoccurring or highly sensitive issues in partnership with leadership.

Vendor Relationships

• Owns and leads relationships with outsource vendor to resolve issues and foster positive cultural and behavioral changes.

Other

• Embody our culture and value

Qualifications

Required/Minimum Qualifications

• 9+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 6+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience
• OR equivalent experience.

Additional or Preferred Qualifications

• 12+ years technology industry, customer service, or related experience
• OR Bachelor's Degree in technology, business, or related field AND 9+ years technology industry, customer service, or related experience
• OR Master's Degree in technology, business, or related field AND 8+ years technology industry, customer service, or related experience
• OR equivalent experience.
• Project management experience.
• Experience working with Microsoft products and services.
• Cloud Technology Certification (Azure Fundamentals. M365 Fundamentals)

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Highlights:

• This job is an individual contributor sales role with 100% New Customer Development responsibilities at the first stage.
• We are looking for an experienced salesperson with at least one year of experience in trading electronic components (from brokers or distributors).
• This job is based in Singapore, Tai Seng.

We Offer:

• Competitive Compensation
• Comprehensive Training
• Positive Company Culture
• Respectful and Vibrant Working Environment

What You’ll Do:

1. Seek out potential and new customers who are OEMs, EMS, CEMs, and end-user customers to achieve sales targets.
2. Reach out and maintain relationships with customers and suppliers through various channels, including but not limited to cold calling, proposal emails, and in-person meetings.
3. Process the sales orders to meet customers' requirement, for example, Spot-buy, lead time buy (bulk production order) and Excess Material resales.
4. Focus on providing a full line of electronic products, including semiconductor integrated circuits, passive and active components: GPU, MCU, Memory, IGBT...
5. Work closely with our internal procurement specialists to efficiently address customer inquiries, generate quotations, process orders, coordinate deliveries, and collect payments. Ensure a seamless and efficient sales process for our customers.
6. Contribute to various ad-hoc projects as required, demonstrating flexibility and adaptability in this role.

About You:

1. Minimum of 1 year of sales experience in a related industry, specifically in electronics components trading, or 3 years of sales experience in a different field.
2. Background from a top 50 company in the industry, as well as experience in other SME trading companies, is advantageous.
3. A high-energy and persistent approach to sales especially telesales, with a strong drive for success.
4. Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and the ability to work under pressure.
5. Self-motivated learner with a strong goal-oriented mindset and a knack for independent customer development and business expansion.

• Oversee the operations of the Healthy Ageing Department together with other senior team members
• Identify and analyse key trends and developments, data and collaborations required to meet the department’s vision
• Plan and implement evidence/interest-based initiatives aimed at improving the quality of life of seniors (emphasis: frail seniors who use Community Care services or who are living at home). These include meaningful recreational activities such as the arts (visual arts, creative movement), physical leisure (gardening, taichi), music, inter-generational projects, etc
• Research, plan and implement evidence and interest-informed initiatives in collaboration with partners and the Community Care sector
• Develop and execute strategies to support Community Care service providers (e.g. Active Ageing Centres) in providing meaningful and evidence and interest-informed activities for their clients.
• Analyse information, data and ground insights to identify trends, needs and gaps, and formulate strategies to support activity provision by Community Care partners and service providers.
• Project manage and evaluate the outcomes and effectiveness of the initiatives
• Engage and manage internal and external stakeholders to gain buy-in and partnerships

Job Requirements

• Degree in any discipline with at least 8-10 years of programme management / at least 10 years of relevant experience and 3 years in a managerial capacity
• Strong in programme management and evaluation experience, preferably in healthcare, eldercare and/or social services
• Self-motivated, resourceful with good problem-solving skills and a high level of initiative
• Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment
• Effective communicator (verbal, in writing) with good interpersonal skills and an interest to enhance care for seniors
• Responsible, independent and a good team player

Responsibilities

• Responsible for the technical evaluation, and support for technical management of solar power project development and operation, such as preliminary feasibility study, engineering design, installation and commissioning, monitoring of operation and maintenance of solar power projects
• Lead in the preparation of solar power feasibility study reports and technical aspects of project proposals
• Responsible for preparing the technical specifications for solar power project bidding and leading technical bids evaluation and submission
• Responsible for reviewing various drawing specifications and technical standards such as preliminary design of solar power projects, construction design & drawing, quality manual, and operation and maintenance procedures of solar power plants
• Responsible for guiding the construction, installation, commissioning and acceptance of solar power projects; and lead in technical communication with solar power project construction owners, suppliers and power grid companies
• Responsible for evaluating technical aspects of potential acquisitions / investments into solar power / new energy platforms / companies such as feasibility / competitiveness of solutions / target companies’ existing operating assets & pipeline projects
• Responsible for the data management of solar power plants, including leading the planning and construction / optimization and improvement of the data platform of solar power plants and related Management Dashboards
• Supporting the technical management of solar power plant operation, including preparation of system equipment performance and safety inspection standards; and organizing the preparation of operating procedures (system diagrams) and maintenance procedures
• Lead in the technical aspects of post-evaluation of solar power projects, and including technical and economic evaluation of the entire life cycle of solar power plants
• Support department reporting matters & responsible for solar power project document management, including the collation, organization and archiving technical documents such as project development, construction and operation and maintenance

Requirements

• 8 years or more relevant working experience in solar power project development or technical management/operation and maintenance of solar power plants, or solar power related experience in large and medium-sized energy design / research institutes.
• Have more than 100MW centralized solar power or distributed solar power project management experience.
• Degree in engineering, automation control, mechatronics or equivalent.
• Familiar with design standards of solar power plants, approval process, and ability to acquire technical knowledge and understanding of new technologies.
• Ability to lead solar power project engineering design and project management.
• Experience in project bidding, design, equipment materials, construction guidance, on-site installation and commissioning.
• Familiar with on-site work of solar power plants, including the technical characteristics and requirements of equipment required for solar power plants; able to independently complete the on-site survey and data collection of solar power project development, testing, evaluation and diagnosis of solar power plant equipment, etc.
• Proficiency in the use of solar power systems and equipment performance testing equipment, with the ability to design solar power generation systems, high and low voltage power distribution systems, and guide the installation and commissioning of solar power generation systems.
• Results driven, strong organization, communications and team leadership skills to deliver under tight time pressure.
• Good commercial / business acumen that drives technical matters.
• Fluent in English; with good working knowledge of Mandarin.
• Strong IT skills required for the required roles.

In an increasingly demanding global environment, managing tax and statutory account deadlines is becoming more challenging. With our team of professionals experienced in Indirect tax, IFRS, US GAAP, GAAP conversion technology, tax consulting and project management, Deloitte helps businesses meet the challenges of multi-jurisdictional VAT, Statutory Accounting and reporting requirements.

We help clients transform processes and technologies to enhance efficiencies, align data, and improve transparency from ERP systems all the way through the reporting and documentation process focusing on regional centralisation of indirect tax returns and financial statements preparation.

We are looking for a Statutory Accounting professional to join our team in the Global Tax Center Asia, to focus primarily on APAC regional delivery of US GAAP to Local GAAP conversions and preparation of Financial Statements (for various IFRS-compliant countries in APAC) as well as to coordinate the delivery of tax and accounting services for corporate clients in the APAC region. The successful candidate will work with a team headquartered in Singapore and will manage an offshore support team.

Qualifications and Education Requirements:

• You should have at least 4 years of audit and accounting experience (not limited to Singapore) preferably with an international accounting firm or in an MNC where you have been involved in IFRS/SFRS audit or GAAP conversion.
• Strong IFRS technical skills
• Have knowledge of differences between US GAAP and IFRS
• Have knowledge on audit process
• Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA.
• Excellent research and project management skills
• Highly organized and have a strong analytical mind
• Excellent interpersonal and communication skills

Roles & Responsibilities

Attachment Description

The trainee should be able to do strategic planning for staffing, conducting interviews, and hiring personnel to foster a productive work atmosphere. He/she will consult executives on decisions impacting all management levels, fostering sustainable transformation within our company.

Specific Responsibilities

1. Develop and implement HR strategies and initiatives aligned with the overall business strategy.

2. Bridge management and employee relations by addressing demands, grievances or other issues.

3. Manage the recruitment and selection process.

4. Support current and future business needs through the development, engagement, motivation and preservation of human capital.

5. Develop and monitor overall strategies, systems, tactics and procedures across the organization.

6. Nurture a positive working environment.

7. Maintain pay plan and benefits program.

8. Assess training needs to apply and monitor training programs.

9. Report to management and provide decision support.

Technical Skills and Competencies

1. Strategic human resource planning

2. Compensation and benefits

3. Employee Engagement

4. Recruiment and Selection

5. Excellent Communication skill

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

The position is within the Capital Markets IT (CMI) division which manages information systems for capital markets activities which includes Front Office (FO) booking platforms, Risk Management (RM) control and regulatory reporting systems, financial product and contract valuation systems, and much more.

CMI teams are mainly located in Paris, London, New-York, Hong-Kong, India and Singapore. Current position is based out of Singapore and successful candidate will be able to work in an international context with distributed engineering teams striving for highest quality architecture and design.

Job Qualification

An ideal candidate should have:

• Experienced in leading technical design from inception.
• At least 8 years of software development experience with ability to solve complex IT issues.
• Good knowledge of strategic IT solutions and hands-on experience in software development.
• A strong understanding of recent Java language features.
• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis
• Strong ability to analyze code – understand execution flow & debug even without access to a debugger
• At least 5 years of experience with Sql Server or any other RDBM
• Understanding of CI/CD pipelines and toolings

The candidate would need to possess the below skills/expertise:

• Java 8 development with multi-threading principles, good knowledge of Java data structure and objects.
• Apache Storm/Flink/Spark
• Experience with cloud computing and cloud technologies would be an added advantage
• Parrallel processing of the message transformation pipeline to fPML, Json and key/value
• Experience of working with large scale Sql Server database
• Kafka publishing/distribution primarily + MQ (optional)
• Microservices based technology. Defining APIs and registering APIs in the service catalogue.
• Systematic dictionarization of data/services
• APIs and functions, taxonomy of attributes in intefaces (Swagger)
• Experence in Performance Tuning and optimizations
• Experience with Jira/other issue tracking system.
• Agile methodology(Scrum/Kanban)

Other Professional Skills and Mind-set

• Excellent communication (wriiten and verbal) and interpersonal skills across all levels with demonstrated ability to influence different stakeholders.
• Strong analytical and problem solving skills
• Proficient in software development life cycle
• Autonomy to include implicit deliverables in assignment based on best practices
• Appetite to participate to technical market trends and communities
• Candidate would be expected to provide insight and manage all technology relate aspects within the delivery team.
• Strong sense of confidentiality

Education Requirements

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918 | Personnel Registration No. R2096241

Job Responsibilities:

The role involves managing all legal aspects of the Group's business, including M&As, JVs, and investments, as well as handling general corporate legal matters and compliance. Responsibilities include providing legal advice, managing litigation, ensuring regulatory compliance, and coordinating with external counsel. Additionally, the position entails overseeing compliance policies, corporate secretarial duties, and risk management activities. The incumbent is also responsible for facilitating training, driving continuous improvement initiatives, and liaising with stakeholders.

Requirements:

• Bachelor's Degree in Law required.
• Minimum of 5 years of relevant experience in corporate commercial law, ideally gained in-house or in a law firm.
• Strong understanding of legal advice related to general corporate advisory work, including company and contract law.
• Familiarity with SGX Listing Rules and Regulations is advantageous.
• Completion of ICSA or relevant postgraduate/professional qualifications would be beneficial.

Assistant Manager – Planning & Procurement

Mon-Fri 9AM – 6PM

Location: Chin Bee Crescent (Boon Lay MRT)

Salary: $4500 to $5000

Requirements:

• Bachelor’s Degree in Purchasing/Supply Chains, Business, or a related field required
• Minimum 5 years work experience in purchasing, ideally in FMCG, most preferably food sourcing/purchasing
• Experience in Meat and Cheese imports.
• Proven track record of managing a significant cost of goods with strong motivation to deliver cost savings

Responsibilities:

Management of Procurement of Goods

• Regularly review cost out opportunities and ensure prices for goods are in line with relevant market rates, efficiently sourced, and procured in a way that creates the best value for the business
• Lead accurate demand forecast with sales and marketing by successfully monitor and communicate forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans
• Identify and analyse sales trends and influencing variables and incorporate analysis in forecasting & inventory planning
• Control spend and build a culture of long-term saving on procurement costs

Strategic Sourcing & Leadership

• Effective relationship building with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands
• Work with the Sales and Marketing Team to develop and implement short term and long-term strategic initiatives that enable the business to meet its growth and profitability objectives
• Coach the team to master the competencies required to ensure long-term business success and long-term members’ success

Policies, SOPs, Business Systems

• Act as the main subject matter expert, develop policies and procedures related to procurement and planning
• Oversee purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows and thresholds, and tracking related to Purchase Requests and Purchase Orders
• Collaborate with Finance team to ensure procurement management are aligned with corporate standards

Compliance Management

Maintain knowledge of Import/Export regulations, compliance with the regulations to coach/train staff and ensure compliance

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Purpose:
This position will be in charge of 1-2 outlets, which includes daily operations, business results and leading the team in delivering excellent service and quality to meet customers' satisfactions at all times. He/ She will support superior in contributing positive business results to the area.


Main Responsibilities in outlet's:

1) Sales & Business Results
2) Safety & QSC
3) People Management- Morale, Needs, Training and Development
4) Administrative and others

(Those with insufficient or no F&B supervisory experience but has high interest will be considered for Management Trainee position with full training provided)
(Those with much higher experience, will consider for Senior Outlet or Area Manager)