Total 11,953 stakeholder management manager job vacancies in Singapore

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

• Location: Tanjong Pagar

• Working hours: 09:00 to 17:45 (Monday to Friday)

• VB + attractive bonus

Commercial Asset Management Senior Executive (Maritime)

Job Scope:

• Support the Manager in managing a fleet of LNG carriers
• Ensure effective communication and co-ordination with Charterer, Owners, and Ship Technical Managers
• Ensure safe and reliable transportation of LNG and maximize Owner profits
• Support LNG and Offshore division in managing customer relationships and enhancing overall commercial value
• Ensure vigorous control and review of ship technical manager's actual spend v budget
• Prepare quarterly / year end OPEX reports with variance analysis for manager review and sign off
• Ensure Company (HQ) reports are submitted as per the agreed deadlines
• Support insurance manager and minimize impact to P&L
• Assist Manager during crisis management situations
• Represent Company and JVs at owner, charterer and Industry events

Job requirements:

• Degree in maritime and/ or business/Maritime/Shipping focus degree
• A good working knowledge of LNG/LPG/Tankers shipping commercial operations
• Familiarity with LNG/LPG/Tankers time charter/ shipbuilding contractual terms and associated commercial agreements
• Ability to read basic financial statements
• Excellent communication skills
• Commercially astute with a sharp eye for detail
• Capable to report complex commercial matters in a few salient points and provide resolution(s) to manage

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Commercial Asset Management Senior Executive (Maritime)".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

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Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

• Working location: Pasir Panjang Road
• Working Days: 5 days work
• Working hours : 9am - 6pm
• Salary Range: $3500 to $4200

Responsibilities:

1. New product planning:

• Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.
• Define product competitive positioning and unique selling proposition (USP).

2. New product development (NPD):

• Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.
• Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.
• Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.
• Review formulas and ingredient/ design statements for new product that is compliant with regulations.
• Familiar with the concept of product challenge test, stability, and compatibility studies.
• Research market prices, create accurate product costing data and propose product pricing.

3. New product introduction:

• Conduct product training to regional trainer/marketing team and key leaders of salesforce.

4. Post-launch product management:

• Analyse product performance and identify actions required.
• Manage product feedback and propose technically sound customer-centric reply.
• React to necessary corrective and preventive actions (CAPA) raised by Quality.

5. Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.

Requirements:

• Degree in Cosmetic Science or Chemistry.
• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.
• Bonus if candidates have prior experience with beauty/personal care/medical device.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Job purpose:

• Full Time 12 months internship position (Dec 2024/Jan 2025 opening)
• Support the Investment Banking business of Commerzbank, mainly Capital Markets and Lending business in Singapore and Asia region by manging the process between Trading & Sales with support functions like legal, compliance, IT, etc.

Key activities:

• Assist business management in daily “run the bank” activities and management of issues surrounding ongoing business (eg. manual checking of trades vs. the Restriction/KYC List (Whirlpool), weekly management reports etc)
• Identifying and assessing profitable business opportunities in the region; quantifying resource requirements, implementing business plans and change initiatives
• To develop basic knowledge of the bank’s products such as –Fixed Income & Currencies, Commodities, Money Markets, Syndicated Finance, and Loans
• Support business development by undertaking research and analysis on the markets in Asia
• Develop understanding of products suitable for each target country / market in Asia, together with the regulatory challenges and constraints (eg. keeping the CM Asia and Singapore from the New Product Process list up to date, helping to minutes in the monthly Asia OpCo meeting with senior managements in Asia)
• Develop understanding key business drivers of the various business area, application of this knowledge to align own activities
• Assist in preparation of financial analysis to support strategic decisions by the business
• Assist in coordinating business-related projects, ensuring objectives are delivered
• Assist in the development of new processes, systems and procedures to meet changing business requirements
• Develop understanding to actively response to and identification of internal client requests (eg. providing support to gather data for regulatory reporting)
• Develop understanding to identify problems and all relevant issues in simple situations; development of possible solutions and their evaluation using standard procedures
• Lean to organisation and prioritization of own work, to deliver against agreed targets and deadlines
• Provide support to senior staff as directed, or ah-hoc support wherever required
• Initiates action to further improve skills and performance
• Play an active role in understanding an embracing the compliance culture of Commerzbank
• Adhere to the client governance policies and procedures and related Compliance tasks within the first line of defense concept of the bank
• To adhere to all relevant regulatory and compliance requirements

Formal education:

University degree or better – students/graduates from any school/course

Specialist knowledge (work experience, further qualification):

• Available to work full time
• No prior experience needed
• Have an interest in working with people in the financial markets
• Demonstrate an exceptional degree of initiative
• Able to deliver in high pressure and results-orientated environment
• A good level of computer literacy, including Excel and Powerpoint
• Fluent in English

Overall Responsibilities:

Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and, most importantly, enhancing the overall experience of our tenants and guests through a commitment to excellence in customer service.

Overall Responsibilities:

Elevate your career as a Customer Experience and Incident Management team, playing a pivotal role in ensuring not only the utmost security and incident management but also an unparalleled standard of customer service within our distinguished work compound. This dynamic position calls for an individual with a passion for enforcing security protocols, overseeing access control systems, and, most importantly, enhancing the overall experience of our tenants and guests through a commitment to excellence in customer service.

Customer Service Excellence and Conflict Resolution

• Greet arriving tenants and guests warmly and professionally, establishing a welcoming atmosphere and initiating a positive and personalized experience from the outset.
• Manage inquiries, both over the phone and in-person, with poise and efficiency, demonstrating outstanding customer service skills and leaving a lasting positive impression.
• Respond promptly and effectively to tenant and guest requests, delivering service excellence and exceeding expectations at every opportunity.
• Handle complaints and suggestions from tenants and guests diplomatically and courteously, transforming challenges into opportunities to enhance the overall customer experience.
• Provide event support, ensuring seamless coordination and execution of events to enhance tenant and guest satisfaction, contributing to the overall success while consistently following and adhering to protocols and SOPs.

Dynamic Service Enhancement and Adaption

• Assist in property business administration with meticulous attention to detail and refined organizational skills, striving to enhance operational efficiency and customer satisfaction through adaptable and dynamic service delivery.
• Develop a comprehensive understanding of available services and facilities, offering helpful advice to effectively address the diverse needs of tenants, visitors, and clients within a constantly evolving environment.
• Embrace additional responsibilities as assigned, demonstrating flexibility and a proactive approach to continually enhancing our service standards while adhering to SOPs and protocols. This includes willingly undertaking various duties as required to maintain seamless operations and uphold customer satisfaction.

Security and Safety Enforcement

• Diligently enforce security plans, protocols, access control plans, and SOPs, embodying a steadfast commitment to safety and order.
• Conduct vigilant security rounding, surveillance, and monitor CCTV systems with a keen eye for potential risks, all while maintaining a welcoming atmosphere.
• Verify and ensure the authorization of all personnel present on the premises, contributing to a secure and customer-centric environment.

Incident Management

• Manage and promptly report incidents through designated communication channels, demonstrating resilience and composure in crisis situations, and prioritizing the well-being and comfort of occupants while strictly following established SOPs and protocols.
• Report breakdowns of facilities or machinery promptly to the relevant teams, ensuring the highest standards of service and functionality.
• Collaborate in fire safety management during drills and incidents, ensuring the safety and satisfaction of our stakeholders.

Requirements:

• Able to commit to Shift Work
• At least 1 year experience in customer service / front desk / concierge.
• Proficient with Administrative software (Eg. Microsoft Office)
• Proven experience in security management or a related field.
• Exceptional communication and interpersonal skills.
• Proficiency in security protocols and access control systems.
• Ability to manage incidents and emergencies effectively.
• Customer service orientation coupled with a polished and professional demeanour.
• Basic understanding of property management and administration.
• Keen attention to detail and adept problem-solving skills.
• Bonus if possess a Class 3 Driving License.

Employee Benefits:

• Uniforms provided
• Additional leaves entitlement
• Performance-based bonuses
• Health and medical insurance coverage

Position Title: Management Trainee

• Location : Various location
• Working Days : 44hrs per week including weekend and PH (5days)
• Salary : $3,000

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To motivate the team to work towards the Company vision.
• To inject ideas for making work processes more efficient.
• Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channelled downwards including information that might be communicated by the Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.
• To be responsible for the overall outlet cleanliness, safety, and housekeeping.
• To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.
• To hold daily line-up meetings with the team reviewing daily sales, corrective action plans, events, safety issues/concerns, and guest comments.
• Acquire information about methods, procedures, and standards required to contribute to the smooth running of the Business.
• From time to time, will be assigned to specific projects with performance objectives to stretch their potential further.
• Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The Executive/Senior Executive in Centre Management is responsible for ensuring the seamless operation of CDAC Centres by managing administrative functions, scheduling, facilities, and beneficiary services. He/she will also lead initiatives to enhance user experiences, collaborate on community programmes, and build strong relationships with local stakeholders to foster a welcoming and supportive environment.

JOB DUTIES

• Ensure smooth operations of CDAC Centres by managing all aspects, including supervising of administrative support staff, work scheduling, facilities management, delivering beneficiary services, and handling documentation.
• Lead initiatives to improve and foster a welcoming and safe environment for centre users.
• Drive projects to enhance work processes through innovative techniques and effective problem-solving methods.
• Collaborate in cross-department programme teams to co-conceptualise, design and implement programmes at the centres for beneficiaries.
• Act as the main point of contact for local community stakeholders such as schools, social service agencies, grassroots organisations, private sector partners and volunteers.
• Engage and support the community through a variety of approaches and platforms.

REQUIREMENTS

• Minimum Diploma.
• Relevant experience in social service-related field preferred.
• Possess a proactive attitude, drive, and warmth disposition and is willing to support needs of beneficiaries.
• Resourceful, adaptable, and able to multi-task.
• Good communication and interpersonal skills to work with people from diverse backgrounds

Job Description:

• Set up cutlery, crockery and glassware on table and replace soiled tableware and service items to prepare the table for the next customers
• Serve food and beverages to ensure all dishes match the order ticket to the corresponding tables
• Operate Point of Sales (POS) Systems when managing beverage order
• Provide go-the-extra-mile service to create a positive customer experience
• Maintain hygiene, safety, and standards, follow the organization’s personal, food and beverage hygiene standards
• Assist in opening, operating, and closing of shifts and execute daily operational tasks according to staff roster
• Suggest areas and execute continuous improvement activities within work area

Requirements:

• Capable to liaise with Mandarin speaking associates will be advantage
• With or without relevant experience are welcome (training will be provided)
• Willing to work 5.5days per week
• Willing to work on Public Holiday and weekends

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description:

• Handling of HR-related duties
• Actively source and screen candidates through various channels
• Conducting face to face/ online interviews with prospective applicants
• Coordination of interview arrangements
• Provide support to the HR executives to meet recruitment goals
• Handle any admin duties assigned by supervisor

Job Requirements:

• Minimum Diploma / Degree in any related course of study
• Candidates with no exp are welcome to apply

All qualified applicants, please send in your resume to

[email protected]

Alvin Lee Peck Keong (R1104781)

Recruit Express Pte Ltd (99C4599)

about the company

Our client offers their customers access to connect with data communities through an extensive global network. As a prominent organization, they serve and support large companies.

about the job

• Assist with daily site operations, including the development and revision of site operating procedures.
• Perform preventive maintenance on all building equipment
• Managing effective operations and maintenance of the retail mall
• Work on building management programs for a mission critical facilities environment
• Prepare annual budget, manage and administer all maintenance contracts and supervise expense
• Support the Property Maintenance Team in ensuring the smooth operation and effective management of properties
• Utilize knowledge of building defects and Mechanical and Electrical (M&E) systems to manage and resolve issues
• Manage and respond to all complaints, feedback, and service requests in a timely and professional manner

skills and experience required

• Degree / Diploma in Mechanical/Electrical / Real Estate / Facilities / Building / Estate Management
• Min 2 years of experience in Property Management, Building Management, or Project Management will be a plus
• Strong understanding of property maintenance, building defects, Mechanical and Electrical (M&E) systems, and preventive maintenance practices
• Keen to work in retail shopping malls in Singapore (island wide)
• Training given to candidate with no experience
• Building Management and Strata Management Act (BMSMA) and prior MCST operations experience will be big plus
• Mon to Fri (8:30 – 6pm)

If you are interested in the position

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

We are offering an internship in the quality management department of the Bosch Mobility Aftermarket Asia Pacific (APAC) region based in Singapore office. Our focus is to support business and product strategies in terms of quality management for products and processes to continuously grow our automotive aftermarket business in APAC. We are looking for enthusiastic and dynamic candidates to join us for internship of 6 months.


Support our team in digitalization initiatives

• Image Classification: Assist in developing and implementing AI models for classifying customer-submitted photos to support blocked stock decision making.
• Data Collection and Preprocessing: Help gather and preprocess image data for training and validating AI models. 
• Model Training Support: Support the training of AI models using machine learning frameworks and assist in optimizing them for better performance.
• Performance Monitoring: Monitor the performance of AI models and report findings to the team for further improvements.
• Documentation: Document the processes and results of image classification tasks and contribute to project reports.
• Collaboration: Work closely with team members to ensure the AI solution aligns with project goals.

Support our team in operational tasks

• Monthly Key Performance Index updating.
• Support in maintaining related internal processes and systems.
• Support in Digitalization activities, dashboards, reporting and any other ad-hoc tasks.

Management Trainee Program - Food and Beverage Operations

Join Common Man Coffee Roasters, where we deliver exceptional coffee experiences in a vibrant and welcoming environment. We’re looking for enthusiastic individuals to join our team as Management Trainees and embark on a journey of growth, development, and leadership in the food and beverage industry..

Outlets looking to hire

• CMCR Joo Chiat
• CMCR Martin

Scope of the program

Operational Training

• Master daily café operations, including opening and closing procedures.
• Support in coffee preparation, food service, and maintaining our high standards of quality.

Customer Service Excellence

• Deliver memorable customer experiences, engaging with guests to create a welcoming atmosphere.
• Handle customer feedback professionally and ensure satisfaction.

Team Supervision

• Assist in guiding and motivating team members during service hours.
• Collaborate with the team to maintain smooth operations and uphold our values.

Inventory & Stock Management

• Monitor inventory levels and minimise wastage through effective stock control.
• Assist in regular stock checks and order placements.

Sales & Business Development

• Contribute ideas for menu enhancements and promotions.
• Support in upselling efforts and maximising sales opportunities.

Leadership Development

• Shadow experienced managers to learn effective leadership and decision-making skills.
• Take on supervisory roles during shifts as part of your training.

Compliance & Quality Control

• Ensure compliance with health and safety regulations.
• Uphold our commitment to quality and service excellence.

Key Requirements

• Strong passion for coffee, food, and customer service.
• Excellent communication and interpersonal skills.
• Previous experience in the food and beverage industry

Key Benefits

• 05-day 44 hours work week
• End-year performance bonus
• Group medical, hospitalisation and dental insurance
• Team member referral bonus

Join us today!

Job Responsibilities

• Support Project Manager on project documentation, system entries and ensuring compliance to project management process and best practices.
• Lead and maintain project management systems and tools
• Ensure compliance of project information and documentation in grant and project management systems.
• Consolidate and analyze project data and create project dashboards and reports
• Track and monitor project health
• Support other operational activities of the Project Management Office as required
• Responsible for managing the life cycle R&D projects and product delivery by planning, organizing, executing, and evaluating from conception to completion
• Ensure successful delivery of project scope and targets while managing project risk, quality, delivery, scope, schedule, and budget.
• Collaborate and motivate project team members in the design, development, and delivery of R&D solutions to customers.
• Drive design / process validation testing and ensure compliance to project lifecycle governance requirements
• Ability to demonstrate a good level of understanding of technical/engineering processes in managing the project development with the project teams
• Lead, monitor and report the progress of a few projects to all internal and external stakeholders.
• Manage and implement project changes and interventions to achieve project deliverables and mitigate risk.

Job Requirements

• Min. Diploma in Engineering or equivalent qualification
• Have some knowledge in project management
• Proficient in Microsoft Office, especially Microsoft excel and Microsoft Word and PowerPoint for presentation of information in a logical approach
• Ability to thrive within a fast-paced environment
• Able to work independently and as a team

Responsibilities

• Develop and maintain resource allocation plans to support project schedules.

• Coordinate with project managers to identify resource requirements, constraints, understand staffing requirements for upcoming projects and assignments.

• Maintain a database of staff skills, qualifications, and availability to facilitate efficient deployment.

• Coordinate the assignment of staff to projects based on their skills, availability, and project requirements

• Monitor and track staff deployments to ensure projects are adequately staffed and resources are effectively utilized.

• Communicate with staff regarding their deployment assignments, including location, duration, and responsibilities.

• Provide support to staff and managers regarding deployment-related issues and conflicts.

• Analyse and monitor resource utilization and identify opportunities for optimization

• Develop method to measure and ensure adequate staffing levels and skills

• Develop and implement strategies to improve resource allocation and utilization; Evaluate deployment processes and make recommendations for improvement.

• Prepare regular reports on resource allocation and utilization for management review.

• Identify and implement process improvements to enhance resource management practices

• Coordinate with recruitment agencies to ensure timely staffing of projects.

• Manage & maintain relationships with external vendors and staff

• Develop and maintain systems to track staff progress and performance.

• Collaborate with managers to develop individualised training development plans for each position.

• Coordinate with training and development team on training activities to support staff growth.

• Monitor staff engagement and satisfaction levels and identify opportunities to enhance staff morale and motivation.

• Collaborate with managers to address staff performance issues and implement corrective actions.

• Stay current on trends and best practices in staff development and performance management.

• Assist with day to day operations of the Resource Management functions and duties

• Administration of transfers/movements, performance appraisal reviews, turnover, promotions etc.

• Collaborate with the Business Unit’s Resource Team on the daily resource management’s operational duties

• Conduct orientation and on-boarding of new joiners and integrate them into deployment plans.

• Manage off-boarding processes, exit interviews and clearance

• Ensure accuracy in the maintenance of manpower records in the systems.

• Administer and effectively implement the processes for disciplinary, grievance handling and termination/exit clearance, to ensure compliance with statutory and regulatory requirements

• Prepare monthly reports and to Management

• Verify and process invoices for all contract manpower

• Any other ad-hoc duties as required or assigned

Requirements

• Degree in Business Administration, Business Studies or equivalent with 1-3 years HR Business Partners Experience

• Professional HR certification (e.g., SHRM-SCP, SPHR) is a plus

• Familiarity with Excel and an interest in learning Data Visualization Tools such as Tableau

• Eagerness to engage with unstructured data to derive insights and contribute to solving business problems

• Willingness to develop presentation skills and effectively communicate with stakeholders

• Prepared to work in a progressive, fast-paced environment

• Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors

• Good understanding of common HR practices and Employment related legislation

Licence no: 12C6060

Job Responsibilities

• New product planning:

- Analyse industrial trends, market data and customer insights to derive constructive ideas and information for the purpose of NPD.

- Define product competitive positioning and unique selling proposition (USP).

• New product development (NPD):

- Responsible for entire NPD process; from concept initiation to completion, for both new product and reformulations.

- Take the lead in close collaboration with cross functional teams such as Regulatory, Marketing, Supply chain, Contract manufacturers, R&D and Quality, for seamless on-time delivery of products.

- Source for contract manufacturers and liaise with formulators to develop new product; be the main contact point with these suppliers for NPD/ formulation discussions.

- Review formulas and ingredient/ design statements for new product that is compliant with regulations.

- Familiar with the concept of product challenge test, stability, and compatibility studies.

- Research market prices, create accurate product costing data and propose product pricing.

• New product introduction:

- Conduct product training to regional trainer/marketing team and key leaders of salesforce.

• Post-launch product management:

- Analyse product performance and identify actions required.

- Manage product feedback and propose technically sound customer-centric reply.

- React to necessary corrective and preventive actions (CAPA) raised by Quality.

• Contribute for and implement standard procedures (in compliance with industrial standards and QMS requirements) for any product development and management activities or as assigned.
• Perform other duties and projects as necessary to meet company goals.

Requirements

• Degree in Cosmetic Science or Chemistry.

• Minimum 2 years of experience in product development/ management in the cosmetic and skin care industry.

• Bonus if candidates have prior experience with beauty/personal care/medical device.

• Strong interest in marketing of beauty, skin care, personal care and/ or beauty device products.

• Self-starter, good at working well independently with initiatives.

• Resourceful & good business sense.

• Meticulous & detail-oriented.

• Product/ project management skills.

• Planning & organising skills; time management skills.

• Analytical & problem-solving skills.

• Professional communication & negotiation skills; proficient in English and Chinese - To liaise with Mandarin speaking counterparts

• Strong interpersonal skills to connect with people from different cultures and levels, both internally and externally.

• Travelling is expected.

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Do you have a passion for helping affluent clients achieve their financial goals? Are you detail-oriented and enjoy working collaboratively to deliver exceptional service? If so, then a career as a Wealth Management Specialist specializing in Affluent Client Services could be a perfect fit for you!

In this exciting role, you will play a vital role by providing comprehensive wealth management solutions to our affluent clientele. You will be instrumental in understanding their unique financial needs and aspirations, assisting in crafting personalized strategies, sales prospecting, and ensuring their portfolios remain aligned with their long-term goals.

Responsibilities:

• Partner with Wealth Advisors to gather in-depth client information and understand their financial goals, risk tolerance, and investment preferences.
• Assist with the development and implementation of comprehensive wealth management plans, encompassing: Mortgage Advisory: Analyze client needs and recommend suitable mortgage options, collaborating with loan officers to secure optimal financing.
  Wills and Trusts: Coordinate with estate planning specialists to ensure clients have appropriate legal documents in place for asset protection and wealth transfer.
  Insurance: Evaluate client insurance needs and recommend suitable coverage options, including life, disability, and long-term care insurance.
  Investments: Conduct research and analysis of financial markets, instruments, and economic trends. Utilize financial modeling tools to evaluate investment opportunities and propose suitable investment strategies aligned with client risk tolerance and investment goals.
• Monitor client portfolios and ensure adherence to investment guidelines and risk parameters.
• Prepare comprehensive reports and presentations summarizing investment performance, market insights, and overall wealth management strategies for client review.
• Assist with client onboarding and account maintenance tasks, ensuring all documentation is accurate and up-to-date.
• Stay up-to-date on current financial news, regulations, and wealth management best practices.

Qualifications:

• Diploma, Bachelor's degree or equivalent experience.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and wealth management software.
• Working knowledge of financial markets, investment principles, estate planning concepts, and insurance products.
• Strong communication and interpersonal skills, with the ability to build rapport with affluent clients.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• Opportunity to learn from experienced professionals in the wealth management industry.
• Gain valuable experience in portfolio management, wealth planning strategies, and client service.
• Career development opportunities within a growing company.

If you are a highly motivated and results-oriented individual with a passion for finance and a dedication to client service, we encourage you to apply!

We have a few openings for Research Fellow or Research Engineer. The selected applicant is expected to lead and pursue high-quality research in applied artificial intelligence (e.g., physics-informed neural network, transfer learning, and edge intelligence) for battery management systems that lead to publications in top-tier international conferences and journals, as well as real-world implementations. If interested, please send your resume including a cover letter, CV and a brief statement of your work undertaken in previous work.

The Singapore Institute of Technology (SIT) is a public autonomous university and the third largest university by intake in Singapore. SIT’s mission is to innovate with industry, through an integrated applied learning and research approach, so as to contribute to the economy and society. Singapore is the small city with a big dream. We are home to the best talent and have the world’s highest per capita investment in science and technology.

Key Responsibilities:

• Collaborate with partners from both the academia and the industry to lead and/or conduct innovative research on, but not limited to physics-informed neural network, transfer learning, and edge intelligence, battery management, etc.
• Contribute to academic research in the relevant domains and publish high-tier journal papers and conference papers.
• Participate in and manage the research project with Principal Investigator (PI) to ensure all project deliverables are met.
• Coordinate procurement and liaison with vendors/suppliers.
• Participate in computer science related laboratories and tutorials for undergraduate students.
• Interview and supervise student assistants in the project.

Job Requirements:

• (Research Fellow) PhD in Computer Science or a related field
• (Research Engineer) Bachelor/Master degree in Computer Science or a related field
• Proven ability to conduct independent research with a relevant publication record
• Outstanding data analytics, mathematical, and computer modelling skills
• Excellent interpersonal communication and oral presentation skills in English
• Self-driven and strong team spirit
• Open to fixed-term contract (renewable upon review of satisfactory performance)

JOB SUMMARY

• This role could be based in Singapore, UK and Poland. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• The Director Environmental, Social, Governance and Reputational (“ESGR”) and Net Zero (“NZ”) Client Risk Management role is to help manage ESGR (including Climate) risks with a focus on outbound, environmental and social non-financial risks. The role will operate in accordance with the Enterprise Risk Management framework and embed the policy framework of CIB Climate Credit Risk Standard and Non-financial ESG and Reputational risk management standard in fulfilling the requirements of second line oversight and challenge to key stakeholders across the Group for ESGR risks. The role will have a focus on specific Non-financial ESG and Reputational risk issues to ensure alignment with the Bank’s referenced environmental and social standards and in line with Bank’s risk appetite.
• A successful candidate will be expected to have broad technical knowledge on position statement sectors as well as a practical working knowledge of key international Environmental, Social and Human Rights standards, as well as Reputational Risk and Climate Risk aspects. The job requires the ability to apply key position statement criteria to clients and transactions to ensure environmental and social (“E&S”) risks and reputational impacts are managed responsibly and in accordance with the Group’s agreed approach.
• The Director ESGR & NZ Client Risk Management, CIB will be responsible for the following:

Leading on review and challenge of Reputational Risk and E&S matters and to ensure financial services (including advisory services) are carried out in compliance with the Bank’s referenced environmental and social standards (including the Equator Principles) and this is captured accurately as part of the bank’s ESGR risk assessments. This will require but is not limited to:

• Review and Challenge of Financial and Non-Financial ESGR assessments forms completed by the frontline (including RRMA, ESRAs and CRAs).
• undertaking ESG&R due diligence where relevant on transactions where referred
• Oversight and Challenge on first line activities
• identifying mitigations to gain comfort on risks, with a focus on outbound E&S and Reputational risks.
• preparing and reviewing committee papers
• summarising key risks and trends as part of Case MI/Reporting
• Driving the development, promotion and implementation of the Group’s sectoral Position Statements
• Actively liaising with front-line teams across the Group but specifically Client Coverage, Sustainable Finance, DCM, Corporate Finance and Trade Finance to manage existing and emerging E&S risks
• Using their depth of expertise in several sectors and geographies to drive the E&S client strategy for the Group.

RESPONSIBILITIES

Strategy

• Driving robust risk management and oversight activities on ESGR related risk types for both client wholistic reviews as part of BCAs, as well as on an ad-hoc transaction basis when required. A keen understanding of the ESG Navigator tools and the future pathway to wholistic ESGR assessments for best risk management practice.
• Focus on execution while being accountable and innovative in finding ways to be part of the solution even when identifying problems.
• Support continuous training initiatives for both the 1st line and 2nd line to ensure ESGR risk embedding into BAU credit risk management, working closely with Group COO and Credit Policy teams.

Business

• While being focussed on the ESGR financial and non-financial risks for CIB Clients, keep a risk aware client focussed hat with regards to the level of risk and consider how the risk assessments contribute to helping the clients build a more resilient business model while being aligned with the Groups NZ committments.
• Broad awareness and understanding of the bank’s business model and risk profile.
• Embed enhanced due diligence criteria across various ESG and Sustainability Risk criteria into first-line processes and ensure first-line are kept up-to-date with evolving risk and regulatory landscape.
• Support development of portfolio management strategies and approaches for ESG and Reputational risks specifically with regards to embedding into within Credit Underwriting Principles, Risk Appetite and portfolio reviews across key sectors.
• Communicate confidently with senior stakeholders, taking a lead in working groups and other committee meetings such as the Climate Risk Management Committee, Group Responsibility and Reputational Risk Committee.

Processes

• Work within the existing CIB ESGR Financial and Non-Financial risk processes as well as understanding of the existing ESG Navigator systems, workflows and underlying processes. Support the design, implementation and education of staff on policies and procedures in collaboration with Risk, Legal and relevant business teams; Represent ESRM on Committees and Forums as required.
• Evaluate relevant existing controls and contribute to designing new controls as required.
• Contribute to Group-wide RCSA reviews with respect to ESGR risk, particularly for CIB credit risk.
• Evaluate relevant existing controls and contribute to designing new controls as required in line with the CIB climate risk standard.

People & Talent

• Develop and guide junior and new members including Hub resources in the team as they gain experience over time.

Risk Management

• Second-line review and challenge for adequacy and accuracy of the first-line’s assessment of ESGR financial and non-financial risks for clients as assigned.
• Oversee all ESGR Risk assessments and monitoring for CIB portfolios. Undertake analysis of clients subjected to ESGR Risks and provide insights to enable enhanced portfolio management.
• Provide inputs to the Group’s strategic risk appetite metric calculation for relevant ESGR risks, where applicable. Work closely with data strategy, third party vendors where relevant.

Governance

• Contribute to overall governance mechanisms (including committee oversight and individual approval authorities) for ESG and Reputational Risk management.
• Provide support across Climate Risk Management Committee and Group Responsibility and Reputational Risk Committee, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements.
• Embed the Group’s values and code of conduct in Group ESGR Risk.
• Ensure that material risk exposures and related issues are reported to the responsible risk governance committees including the CIBRC, WRBRC, CIBNFRC GRC and BRC.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Senior business and risk stakeholders and their team members:
• Client Coverage Credit Analysts and Relationship Managers
• Head Climate Analysts
• Global Head, Environmental and Social Risk Management
• Global Head, Net Zero Delivery
• CIB Credit Representatives
• Head, Industries Risk
• Senior Credit Officers and Regional Chief Credit Officers
• CIB COO process owners
• Head CIB Credit Policy and Governance
• Environmental and social consultants
• Corporate Affairs
• CSO Office

Other Responsibilities

• Embed Here for good and Group’s brand and values. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years of relevant working experience in the area of environmental and/or social risk, or in reputational and sustainability risk management within the Banking Industry
• Academic degree in Science, Management, Sustainability, Engineering that is specific to environmental and/or social risk, or specific to Industries (including Metals & Mining, Chemicals, Manufacturing, Agribusiness) or a similar technical/management study
• Experience in assessing risk and making decisions on clients and transactions is ideal
• Strong understanding of Risk management with track record of transforming risk management strategies into policies and standards
• Strong knowledge of ESG risk regulatory landscape, with ability to structure risk management strategy to meet regulatory change in the horizon.
• Strong creativity and problem-solving abilities.
• Strong Microsoft office skills with ability to handle large dataset of internal client information and risk assessment results including PowerPoint and presentation skills
• Confident and self-motivated person with a high level of drive and ability to operate in a fast-paced environment

Role Specific Technical Competencies

• ESG / Climate Risk / Reputational Risk
• Stakeholder Management
• Environmental and Social Risk

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

• This role could be based in Singapore, UK and Poland. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based
• The Director Environmental, Social, Governance and Reputational (“ESGR”) and Net Zero (“NZ”) Client Risk Management role is to help manage ESGR (including Climate) risks with a focus on outbound, environmental and social non-financial risks. The role will operate in accordance with the Enterprise Risk Management framework and embed the policy framework of CIB Climate Credit Risk Standard and Non-financial ESG and Reputational risk management standard in fulfilling the requirements of second line oversight and challenge to key stakeholders across the Group for ESGR risks. The role will have a focus on specific Non-financial ESG and Reputational risk issues to ensure alignment with the Bank’s referenced environmental and social standards and in line with Bank’s risk appetite.
• A successful candidate will be expected to have broad technical knowledge on position statement sectors as well as a practical working knowledge of key international Environmental, Social and Human Rights standards, as well as Reputational Risk and Climate Risk aspects. The job requires the ability to apply key position statement criteria to clients and transactions to ensure environmental and social (“E&S”) risks and reputational impacts are managed responsibly and in accordance with the Group’s agreed approach.
• The Director ESGR & NZ Client Risk Management, CIB will be responsible for the following:

Leading on review and challenge of Reputational Risk and E&S matters and to ensure financial services (including advisory services) are carried out in compliance with the Bank’s referenced environmental and social standards (including the Equator Principles) and this is captured accurately as part of the bank’s ESGR risk assessments. This will require but is not limited to:

• Review and Challenge of Financial and Non-Financial ESGR assessments forms completed by the frontline (including RRMA, ESRAs and CRAs).
• undertaking ESG&R due diligence where relevant on transactions where referred
• Oversight and Challenge on first line activities
• identifying mitigations to gain comfort on risks, with a focus on outbound E&S and Reputational risks.
• preparing and reviewing committee papers
• summarising key risks and trends as part of Case MI/Reporting
• Driving the development, promotion and implementation of the Group’s sectoral Position Statements
• Actively liaising with front-line teams across the Group but specifically Client Coverage, Sustainable Finance, DCM, Corporate Finance and Trade Finance to manage existing and emerging E&S risks
• Using their depth of expertise in several sectors and geographies to drive the E&S client strategy for the Group.

RESPONSIBILITIES

Strategy

• Driving robust risk management and oversight activities on ESGR related risk types for both client wholistic reviews as part of BCAs, as well as on an ad-hoc transaction basis when required. A keen understanding of the ESG Navigator tools and the future pathway to wholistic ESGR assessments for best risk management practice.
• Focus on execution while being accountable and innovative in finding ways to be part of the solution even when identifying problems.
• Support continuous training initiatives for both the 1st line and 2nd line to ensure ESGR risk embedding into BAU credit risk management, working closely with Group COO and Credit Policy teams.

Business

• While being focussed on the ESGR financial and non-financial risks for CIB Clients, keep a risk aware client focussed hat with regards to the level of risk and consider how the risk assessments contribute to helping the clients build a more resilient business model while being aligned with the Groups NZ committments.
• Broad awareness and understanding of the bank’s business model and risk profile.
• Embed enhanced due diligence criteria across various ESG and Sustainability Risk criteria into first-line processes and ensure first-line are kept up-to-date with evolving risk and regulatory landscape.
• Support development of portfolio management strategies and approaches for ESG and Reputational risks specifically with regards to embedding into within Credit Underwriting Principles, Risk Appetite and portfolio reviews across key sectors.
• Communicate confidently with senior stakeholders, taking a lead in working groups and other committee meetings such as the Climate Risk Management Committee, Group Responsibility and Reputational Risk Committee.

Processes

• Work within the existing CIB ESGR Financial and Non-Financial risk processes as well as understanding of the existing ESG Navigator systems, workflows and underlying processes. Support the design, implementation and education of staff on policies and procedures in collaboration with Risk, Legal and relevant business teams; Represent ESRM on Committees and Forums as required.
• Evaluate relevant existing controls and contribute to designing new controls as required.
• Contribute to Group-wide RCSA reviews with respect to ESGR risk, particularly for CIB credit risk.
• Evaluate relevant existing controls and contribute to designing new controls as required in line with the CIB climate risk standard.

People & Talent

• Develop and guide junior and new members including Hub resources in the team as they gain experience over time.

Risk Management

• Second-line review and challenge for adequacy and accuracy of the first-line’s assessment of ESGR financial and non-financial risks for clients as assigned.
• Oversee all ESGR Risk assessments and monitoring for CIB portfolios. Undertake analysis of clients subjected to ESGR Risks and provide insights to enable enhanced portfolio management.
• Provide inputs to the Group’s strategic risk appetite metric calculation for relevant ESGR risks, where applicable. Work closely with data strategy, third party vendors where relevant.

Governance

• Contribute to overall governance mechanisms (including committee oversight and individual approval authorities) for ESG and Reputational Risk management.
• Provide support across Climate Risk Management Committee and Group Responsibility and Reputational Risk Committee, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements.
• Embed the Group’s values and code of conduct in Group ESGR Risk.
• Ensure that material risk exposures and related issues are reported to the responsible risk governance committees including the CIBRC, WRBRC, CIBNFRC GRC and BRC.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Senior business and risk stakeholders and their team members:
• Client Coverage Credit Analysts and Relationship Managers
• Head Climate Analysts
• Global Head, Environmental and Social Risk Management
• Global Head, Net Zero Delivery
• CIB Credit Representatives
• Head, Industries Risk
• Senior Credit Officers and Regional Chief Credit Officers
• CIB COO process owners
• Head CIB Credit Policy and Governance
• Environmental and social consultants
• Corporate Affairs
• CSO Office

Other Responsibilities

• Embed Here for good and Group’s brand and values. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years of relevant working experience in the area of environmental and/or social risk, or in reputational and sustainability risk management within the Banking Industry
• Academic degree in Science, Management, Sustainability, Engineering that is specific to environmental and/or social risk, or specific to Industries (including Metals & Mining, Chemicals, Manufacturing, Agribusiness) or a similar technical/management study
• Experience in assessing risk and making decisions on clients and transactions is ideal
• Strong understanding of Risk management with track record of transforming risk management strategies into policies and standards
• Strong knowledge of ESG risk regulatory landscape, with ability to structure risk management strategy to meet regulatory change in the horizon.
• Strong creativity and problem-solving abilities.
• Strong Microsoft office skills with ability to handle large dataset of internal client information and risk assessment results including PowerPoint and presentation skills
• Confident and self-motivated person with a high level of drive and ability to operate in a fast-paced environment

Role Specific Technical Competencies

• ESG / Climate Risk / Reputational Risk
• Stakeholder Management
• Environmental and Social Risk

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Us

Enuit is a growing company and technology leader in the energy trading & risk management space providing mission critical software platforms for natural gas, electricity, crude and refined product merchants such as utilities, refiners, producers, traders, and consumers. Enuit has the latest technology and is revolutionizing the development and deployment of Entrade, its flagship product, empowering clients to increase operational efficiency, to monitor and manage risk, and to increase profit margins along all aspects of their business from front to back. Entrade allows the traders, market and credit risk practitioners, operations and schedulers, and accountants to effectively manage a broad range of physically and financially traded commodities as well as the complex logistics operations associated with commodities such as natural gas, electricity, crude and associated refined products, coal, metals, and agricultural products to name a few. Headquartered in Houston, Texas, Enuit has projects throughout North America and Asia with opportunities popping up with a global partners across the globe.

Enuit seeks to hire an Client Services Analyst. As an Energy Software Client Services Analyst, you will participate as a team member or as an individual to provide technical support service for the software product to our customers throughout the globe.

Description of the Opportunity:

• Contribute in initial product implementation, additional enhancement, and/or integration projects for Enuit clients in installing, configuring, testing and supporting such projects either onsite or remotely.
• Provide Entrade technical support to clients.
• Provide Entrade pre-sales support/demo/presentation to prospects and training to the clients.
• Design business processes that match client requirements and that are easily configured in Entrade, communicate objectives, and deliver the solution in an efficient manner to the client.
• Resolve issues and perform troubleshooting.
• Communicate with client to understand desired results and assist in the design and testing of user acceptance test cases to validate project delivery.
• Provide system and project documentation to the client.
• Ensure clear communication to development, technical and support resources, and with project management skills to assist in managing deliverables and expectations.
• Track support related issues and escalate to higher management for resolution if necessary.

Qualifications for consideration:

• Minimum of bachelor’s degree in Business, Management Information Systems, Computer Science/Engineering or related field
• One to two year’s experience related to database administration and design, .NET, C# and SQL is desirable.
• A self-starter with proven troubleshooting skills, analytical skills with acute attention to details.
• Resourceful and detail-oriented team player with great learning skills
• Excellent oral and written communication skills, presentation skills and the ability to train others.
• Ability to write and analyze SQL queries.
• Some background in C# or other similar object-oriented programming languages
• Familiar with common software development methodologies (Waterfall, Agile, etc)
• Traveling may be required occasionally
• Background in React.js or other similar front-end JavaScript frameworks will be an added advantage
• Some commodity/energy trading industry knowledge will be an added advantage
• Fresh graduates with a solid technical foundation are welcome to apply