Total 2,338 supply chain manager job vacancies in D09 Cairnhill, Orchard, River Valley

Overview: We are seeking a Senior Fire Safety Manager to ensure full compliance with fire safety regulations and to oversee the maintenance of all fire safety systems.

This role involves managing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring compliance with fire safety certification requirements.

Key Responsibilities:

• Perform routine inspections of all fire safety systems and equipment.
• Identify and resolve fire safety deficiencies to maintain regulatory compliance and ensure optimal performance of fire protection systems.
• Organize and conduct regular fire drills, ensuring that building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.
• Review and update the building's emergency response plan as needed to accommodate changes in regulations, building layout, or new equipment.
• Prepare and submit the annual fire safety report to the relevant authorities for the renewal of the building's fire certificate.
• Ensure all fire safety measures meet certification criteria and comply with Singapore fire safety codes and regulations.
• Report to relevant authorities on fire-related matters, including incidents, compliance issues, and equipment maintenance updates.
• Complete any other fire safety-related assignments as directed by supervisors or senior management.

Qualifications:

• Certified Senior Fire Safety Manager (FSM)
• Knowledge of fire safety codes and regulations
• Experience in fire safety management, facilities management, or the defense sector

If you are passionate about fire safety and compliance and have the relevant experience, we invite you to apply.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Scope

• Responsible for sourcing required direct and indirect materials, dealing with vendors and negotiating for the best price and payment term from both local and overseas vendors.
• Collaborate and maintain good working relationship with both internal/external stakeholders and vendors for planning and initiation of necessary procurements.
• Coordinate and liaise with vendors for timely delivery and monitor all purchases to avoid any shortages, overcharges and defects of materials.
• Resolve supply, quality, service and invoicing issues with internal/external stakeholders, vendors and identify process bottleneck, propose and implement solutions to resolve issues in a timely manner.
• Assist to implement internal procurement strategies to cater for daily Operations & Maintenance (O&M) requirements.
• Prepare, develop and review department contracts for both new and existing supplier, and constantly monitoring the validity & expiry of each contract.
• Prepare and develop various documentations (e.g. Tender, Standard Operating Procedure (SOP)s, Work Instruction (WI), Reports, etc.) and monitor the validity & expiry of each documentation.
• Assist as the System Administrator for section’s Maintenance Management System (MMS).
• Constant monitoring and tracking of Asset Life Cycle for planning of asset renewal and/or disposal.
• Support Budgetary Planning and Costings.
• Perform any other duties as instructed by Management.

Requirements

• Degree in Business Administration or Supply Chain Management is preferred.
• 1 – 3 years of relevant working experience in an O&M industry involving Supply Chain Management, Procurement, Logistic or Warehousing
• Hands-on experience on Enterprise Resource Planning (ERP) Systems (e.g. ServiceNow, SAP, Maximo, Oracle) will be an advantage.
• Able to work well independently and in a team under a challenging and fast-paced environment.

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Our client is currently looking for a dedicated Business Development Assistant Manager to join their reputable law firm based in Singapore. As a Business Development Assistant Manager, you will be an integral part of the firm's growth and client outreach strategies. Your responsibilities will include identifying new business opportunities, nurturing client relationships, and developing marketing initiatives. Working closely with the legal team, you will contribute to the firm's continued success and play a pivotal role in achieving their business objectives.

Key Requirements:

• Educational qualification of at least a Polytechnic degree or higher.
• Training provided
• Bilingual proficiency in both English and Mandarin is essential. Strong Mandarin proficiency is preferred, especially for handling Mandarin-speaking clients.
• Prior experience in sales or customer service, such as roles in cabin crew, banking, property, insurance, or hospitality, is considered an advantage.
• Ability to excel in a fast-paced work environment.

EA License Name & License Number: SMTP Consult Pte. Ltd. (23C1754)

EA Personnel Name & Registration Number: Zach Ng Hooi Mun (R24122942)

Responsibilities:

• Manage the full recruitment cycle for assigned departments, including:

1. Sourcing candidates
2. Screening applicants
3. Conducting interviews
4. Proposing salaries
5. Following up on offers and start dates

• Ensure a positive candidate experience throughout the recruitment process.
• Collaborate with hiring managers and heads of departments (HODs) to understand current and future hiring needs.
• Develop a pipeline of qualified candidates for critical and evergreen roles to minimize hiring lead times.
• Build and maintain relationships with institutions of higher learning (IHLs) and professional organizations.
• Representive at career fairs and networking events.
• Maintain and analyze recruitment metrics to assess and enhance performance.
• Regularly review and improve recruitment workflows and procedures.

Skills and Qualifications:

• Min Degree
• Internal HR Recruitment experience (healthcare experience not required)
• Strong interpersonal and communication skills
• Proficient in data analysis and recruitment metrics
• Ability to build and maintain relationships
• Proactive approach to problem-solving and process improvement

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage the full recruitment cycle for assigned departments, including:

1. Sourcing candidates
2. Screening applicants
3. Conducting interviews
4. Proposing salaries
5. Following up on offers and start dates

• Ensure a positive candidate experience throughout the recruitment process.
• Collaborate with hiring managers and heads of departments (HODs) to understand current and future hiring needs.
• Develop a pipeline of qualified candidates for critical and evergreen roles to minimize hiring lead times.
• Build and maintain relationships with institutions of higher learning (IHLs) and professional organizations.
• Representive at career fairs and networking events.
• Maintain and analyze recruitment metrics to assess and enhance performance.
• Regularly review and improve recruitment workflows and procedures.

Skills and Qualifications:

• Min Degree
• Internal HR Recruitment experience (healthcare experience not required)
• Strong interpersonal and communication skills
• Proficient in data analysis and recruitment metrics
• Ability to build and maintain relationships
• Proactive approach to problem-solving and process improvement

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Title: Manager, Learning & Development (L&D)
Budget: Up to $7.3K
Reporting to: L&D Team Lead

Position Overview:
As a key member of the Learning & Development team, you will partner with business leaders to design and implement impactful learning strategies and programs. Your role will focus on fostering a culture of continuous learning and innovation.

Key Responsibilities:

Learning Partnering:

• Engage with business leaders to identify and develop essential capabilities and competencies.
• Foster a culture of learning and innovation within the organization.

Program Design and Implementation:

• Design, develop, and implement learning programs aligned with organizational goals and skill development.
• Address skill gaps through tailored initiatives.

Program and Sponsorship Management:

• Manage learning resources and budget for the job family, utilizing learning analytics to uncover new opportunities.
• Oversee L&D funding programs and schemes, including budget management, application processes, and impact measurement.
• Administer MOH-funded schemes such as the Health Manpower Development Plan and MOH-In-Service Scholarship & Sponsorship, ensuring compliance with implementation approaches.

Innovation in Learning Practices:

• Stay updated on emerging learning and development practices, tools, and technologies.
• Explore and implement bold new approaches to enhance learning effectiveness.

Culture Change Initiatives:

• Lead initiatives to reinforce organizational Core Values and promote a culture of learning and innovation.
  

Qualifications:

• Degree / Masters in Human Resource / Business Management related field
• Proven experience in Learning & Development, preferably in a healthcare or similar environment.
• Strong communication and interpersonal skills to engage with diverse stakeholders.
• Ability to analyze data and translate insights into actionable strategies.
• Familiarity with budget management and funding processes.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Gathering information and data to identify business requirements and processes
• Creation and maintenance of requirements documents and requirements management.
• Identification of improvement opportunities and support in redesigning the process to improve productivity and efficiency.
• Manage all testing activities required for system functionalities.
• Plans and administers training plan/schedule for users.
• Plan, organise and carry out change management activities to ensure smooth transition for any new systems, functions or processes.
• Any ad hoc duties as assigned

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Part-Time Accounting & Finance Manager

Location: Bendemeer Station
Salary: $3,000 - $5,000
Position: Permanent Placement ( Part Time )

Key Requirements:

• Ideal for current or former staff from Big 4 or candidates with audit firm experience.
• Commitment to staying in the role long-term; no candidates looking for a quick transition to full-time roles.

Working Hours:

• Monday to Friday, 4 hours per day ( AM or PM based on preference).

Responsibilities:

• Maintain full accounts, including general ledger, accounts payable, and receivable.
• Manage payroll, employee claims, and statutory contributions (CPF, IRAS).
• Ensure timely GST returns and regulatory compliance.
• Prepare monthly financial statements and cash flow forecasts.
• Conduct bank reconciliations and monitor cash flow.
• Liaise with external auditors and provide financial performance analysis.
• Assist with budgeting, forecasting, and internal controls.

Requirements:

• Degree/Diploma in Accounting or Finance.
• 10+ years of relevant experience.
• Proficiency in SAP Business One and SAGE EasyPay preferred.
• Strong knowledge of Singapore financial regulations.
• Detail-oriented and able to work independently.
• Good communication skills in English and strong references.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Manage the full recruitment cycle for assigned departments, including:

1. Sourcing candidates
2. Screening applicants
3. Conducting interviews
4. Proposing salaries
5. Following up on offers and start dates

• Ensure a positive candidate experience throughout the recruitment process.
• Collaborate with hiring managers and heads of departments (HODs) to understand current and future hiring needs.
• Develop a pipeline of qualified candidates for critical and evergreen roles to minimize hiring lead times.
• Build and maintain relationships with institutions of higher learning (IHLs) and professional organizations.
• Representive at career fairs and networking events.
• Maintain and analyze recruitment metrics to assess and enhance performance.
• Regularly review and improve recruitment workflows and procedures.

Skills and Qualifications:

• Min Degree
• Internal HR Recruitment experience (healthcare experience not required)
• Strong interpersonal and communication skills
• Proficient in data analysis and recruitment metrics
• Ability to build and maintain relationships
• Proactive approach to problem-solving and process improvement

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Part-Time Accounting & Finance Manager

Location: Bendemeer Station
Salary: $3,000 - $5,000
Position: Permanent Placement ( Part Time )

Key Requirements:

• Ideal for current or former staff from Big 4 or candidates with audit firm experience.
• Commitment to staying in the role long-term; no candidates looking for a quick transition to full-time roles.

Working Hours:

• Monday to Friday, 4 hours per day ( AM or PM based on preference).

Responsibilities:

• Maintain full accounts, including general ledger, accounts payable, and receivable.
• Manage payroll, employee claims, and statutory contributions (CPF, IRAS).
• Ensure timely GST returns and regulatory compliance.
• Prepare monthly financial statements and cash flow forecasts.
• Conduct bank reconciliations and monitor cash flow.
• Liaise with external auditors and provide financial performance analysis.
• Assist with budgeting, forecasting, and internal controls.

Requirements:

• Degree/Diploma in Accounting or Finance.
• 10+ years of relevant experience.
• Proficiency in SAP Business One and SAGE EasyPay preferred.
• Strong knowledge of Singapore financial regulations.
• Detail-oriented and able to work independently.
• Good communication skills in English and strong references.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Part-Time Accounting & Finance Manager

Location: Bendemeer Station
Salary: $3,000 - $5,000
Position: Permanent Placement ( Part Time )

Key Requirements:

• Ideal for current or former staff from Big 4 or candidates with audit firm experience.
• Commitment to staying in the role long-term; no candidates looking for a quick transition to full-time roles.

Working Hours:

• Monday to Friday, 4 hours per day ( AM or PM based on preference).

Responsibilities:

• Maintain full accounts, including general ledger, accounts payable, and receivable.
• Manage payroll, employee claims, and statutory contributions (CPF, IRAS).
• Ensure timely GST returns and regulatory compliance.
• Prepare monthly financial statements and cash flow forecasts.
• Conduct bank reconciliations and monitor cash flow.
• Liaise with external auditors and provide financial performance analysis.
• Assist with budgeting, forecasting, and internal controls.

Requirements:

• Degree/Diploma in Accounting or Finance.
• 10+ years of relevant experience.
• Proficiency in SAP Business One and SAGE EasyPay preferred.
• Strong knowledge of Singapore financial regulations.
• Detail-oriented and able to work independently.
• Good communication skills in English and strong references.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Title: Manager, Learning & Development (L&D)
Budget: Up to $7.3K
Reporting to: L&D Team Lead

Position Overview:
As a key member of the Learning & Development team, you will partner with business leaders to design and implement impactful learning strategies and programs. Your role will focus on fostering a culture of continuous learning and innovation.

Key Responsibilities:

Learning Partnering:

• Engage with business leaders to identify and develop essential capabilities and competencies.
• Foster a culture of learning and innovation within the organization.

Program Design and Implementation:

• Design, develop, and implement learning programs aligned with organizational goals and skill development.
• Address skill gaps through tailored initiatives.

Program and Sponsorship Management:

• Manage learning resources and budget for the job family, utilizing learning analytics to uncover new opportunities.
• Oversee L&D funding programs and schemes, including budget management, application processes, and impact measurement.
• Administer MOH-funded schemes such as the Health Manpower Development Plan and MOH-In-Service Scholarship & Sponsorship, ensuring compliance with implementation approaches.

Innovation in Learning Practices:

• Stay updated on emerging learning and development practices, tools, and technologies.
• Explore and implement bold new approaches to enhance learning effectiveness.

Culture Change Initiatives:

• Lead initiatives to reinforce organizational Core Values and promote a culture of learning and innovation.
  

Qualifications:

• Degree / Masters in Human Resource / Business Management related field
• Proven experience in Learning & Development, preferably in a healthcare or similar environment.
• Strong communication and interpersonal skills to engage with diverse stakeholders.
• Ability to analyze data and translate insights into actionable strategies.
• Familiarity with budget management and funding processes.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Our client is a well-established international bank and has a strong presence in Asia. They are recruiting for Premier Relationship Managers to expand their business.

about the job

• Contribute to the bottom-line of Premier Banking through the accomplishment of profit and growth targets.
• Manage the relationships with new and existing High Net Worth clients through professional consultative financial analysis.
• Required to execute good customer service while reaching to the database provided by the bank.
• To identify suitable financial solutions offered by the bank to meet client's financial goals.
• Ensuring all transactions are strictly compliant with audit and statutory guidelines

skills and experience required

• Minimum local diploma in any discipline.
• Minimum 3 years of retail banking experience will be advantageous.
• Strong knowledge of investment and insurance products.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities:

• Supports execution of relevant packaging projects for SEA under the guidance of the SEA Packaging Category Manager.

• Oversight of relevant packaging projects within SEA to ensure they are delivered as in accordance with market roadmaps.

• Identify any risks associated with delivering relevant packaging projects by leading resolution of critical issues impacting the projects and subsequently driving decisions to closure, escalating where appropriate.

• Support and report tracking, status and risks for relevant packaging projects

• Balancing cross-functional departments through partnering with key stakeholders that are working against the delivery of relevant packaging projects

• Ability to lead and influence project team members to take positive action and accountability for their assigned work; tries to resolve any issues/challenges directly with team members and escalates to management if needed.

SKILLS AND EXPERIENCE

• Minimum Bachelor’s Degree in engineering, technical or packaging related discipline or minimum of 3 years in project management within the Food Service, QSR, Consumer Packaged Goods or Pharmaceutical industries.

• Minimum 3 years in packaging-related industry/discipline with demonstrated success in packaging.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began.

We are looking for a Business Development Manager who is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

Expected key activities include building relationships with client executive stakeholders including the C-suite, owning the client strategy/account plan, building and growing account relationships, overall operational performance and client satisfaction, and growing revenue/margin with the client. The focus of this role is on the sale and delivery of outsourced customer experience solutions including contact center solutions as well as software, analytics and other services, in order to drive better customer experiences and positive outcomes for the client.

The ideal candidate will also bring both a successful track-record in contact center sales selling outcome-based solutions as well as experience providing digital customer engagement solutions or have deep knowledge and sales experience, possibly in field sales. Successful candidates will be able to build strong relationships within existing and new partners, as well as understand where the client needs intersect across all business lines.

Key Responsibilities

Business Development

• Develop and expand business relationships with existing clients through upselling and cross-selling opportunities.
• Build and maintain a strong network of prospects to ensure a consistent pipeline for conversion into sales.
• Identify and pursue new business opportunities, creating and managing a pipeline for sustainable growth.

Sales Cycle Management:

• Manage the end-to-end sales process from initial contact to contract, ensuring efficiency, effectiveness, and transparency.
• Prepare Statements of Work (SOWs) and quotations tailored to client needs and project requirements.
• Oversee the preparation of Requests for Proposals (RFPs), ensuring all client requirements are addressed comprehensively.

Client and Partner Engagement:

• Demonstrate the ability to identify and address client business problems, assess risks and profitability, and drive the development of mutually beneficial account plans.
• Effectively negotiate and collaborate with internal and external partners to achieve business objectives.

Team Management:

• Manage operations of cross-functional teams to ensure alignment with client expectations and company objectives.
• Facilitate communication and coordination among team members to achieve business goals and maintain high performance.
• Provide ongoing support, guidance, and motivation to team members to foster a collaborative and productive work environment.

Prerequisites

• 3+ years of solid record of technology manpower/outsourcing firm focusing in account management or business development.
• Experience identifying, developing, negotiating and closing large-scale deals
• Experience communicating and presenting to senior leadership
• Confidence in your ability to create high volume pipelines and accurately forecast close dates
• Excellent English communication skills – verbal and written

Benefits

• Competitive salary (compensation will be based on experience)
• Medical insurance
• Yearly reward based on performance
• Casual work environment and attire
• A solid team behind you: great people who love what they do
• A fun culture which promotes learning and knowledge sharing
• Opportunities for personal and professional growth offerings from our in-house Learning @ Aleph Academy, Flocket meetups, timely training for skills upgrade, workshops and conferences.

Get in touch

Please visit www.aleph-labs.com or drop us an email at [email protected].

Aleph is an equal opportunity employer and we work in an engaging, collaborative environment, where ideas are shared freely. By uncovering insights and opportunities, we inspire everyone to dream big towards the future solutions.

Report to: Head of Operations

Job Summary

The Guest Relations Manager is responsible for ensuring exceptional guest experiences by managing guest services and addressing any concerns or issues. This role involves assisting with the front of house operations, enhancing guest satisfaction, and maintaining a positive reputation for the club.

Key Areas of Responsibility

· Ensuring and providing flawless, upscale, professional, and high-class guest service experiences.

· Analyzing customer feedback and providing strategic direction to continuously improve overall rating.

· Responding to guests needs and anticipating their unstated ones.

· Make our members feel welcome.

· Implementing plans to improve member’s satisfaction.

· Assisting with member and guest’s queries/disputes.

· Provide excellent customer service skill.

· Actively listen to and resolve complaints.

· Coordinate and manage communication between guests and staff and follow up to ensure customer concerns are resolved.

· Guest relations managers are responsible for maintaining open lines of communication between staff and member and guests.

· Monitor guest feedback and reviews to identify areas for improvement.

· Develop and implement strategies to improve overall member and guest satisfaction.

· Respond to any questions, needs and desires of guests, and follow up with member and guests to ensure their requests have been met to their satisfaction.

· Expect and react promptly to member and guests' requirements and inquires.

Join Our Team as a Digital Marketing Specialist!