Total 2 supply chain operator job vacancies in d19 serangoon garden hougang sengkang punggol

JOB SUMMARY:

To support the Company's roadmap towards being a supplier of choice and the transformation of the Company's value-added proposition to customers.

MAIN DUTIES AND RESPONSIBILITIES:

• To track relevant legislations/policies that affect vegetable oil trade (with focus on carbon) and advise stakeholders in the Company.
• To assist in designing product flows to help identify specifications / requirements of the customer(s). Collaboration with different Departments will be necessary.
• Develop a strong trading acumen by understanding how the commodity market functions.
• Develop an understanding of supply chain and logistics.
• Support Key Accounts team in presentations.

Requirements:

• Degree in any Discipline
• Keen interest in policy, regulations and market trends.
• Relevant experience in vegetable oil trade and/or with focus in carbon is a plus
• Strong learning agility
• Good numerate and analytical skills
• Effective communication and networking skills

Job Purpose:

To support the Program Manager in strengthening existing customer relationships and ensuring smooth day-to-day operations, which include New Product Introduction (NPI), Order Administration, BOM Management and Planning.

Job Description:

1. Customer Relationship Management

• Build and maintain strong relationship with customers by identifying and assessing customers’ current and future needs
• Timely fulfilment of customers’ orders or communication of schedule revision
• Liaise with internal departments to ensure orders will be fulfilled on time
• Respond to all customers’ inquiries promptly
• Prepare and provide reports and proposals to customers as required
• Support customers’ audits and visits when necessary

2. New Product Release

• Responsible for ECN (Engineering Change) and new BOM (Bill of Material) management, which includes item master creations.
• Ensure that all ECNs and BOMs are cross checked before releasing it and any ad hoc amendment to the BOM through internal ECN or waiver
• Manage FAA (First Article Approval) submission and approval.
• Define Production Routing Guide for manufacturing
• Ensure packing handling units (carton & palletization) are defined accordingly
• Maintain customer part numbers in ERP system
• Manage EOL (End of Life) of products.
• Handles new customer requirement that involves ERP system update and UAT
• Work together with manufacturing engineer & production to define the relevant process or packing instruction
• Maintain the relevant documents pertaining to BOM management, which includes work instruction, sticker placement
• Interface customer with respect to NPR, ECN, and FCS launch management
• Prepare samples for customer review/approval
• Prepare and participate in customer audit on new SKUs or artwork
• Create BOM structure for all new product release from sketch and maintain item, BOM, ECN and void in customer's SAP as per customer requirements

3. Report and Masterlist Tracking

• Ensure FAA Tracking List and BOM masterlist are well maintained
• Prepare launch tracking report
• Prepare QBR data on relevant sections
• Prepare weekly/ monthly reports as requested by customers and management

4. Order Processing

• Acknowledge and process sales orders, coordinate with various departments and related parties to fulfil order
• Prepares samples, price estimates and quotations within customer’s expectations and timeframe
• Creates work orders for production and replacement work orders if necessary
• Ensure prompt billing of invoices and assist in overdue payment collection
• Manage customer’s product content effectively

5. Material Planning

• Plan and make purchase requisition for necessary materials to ensure materials availability in meeting production needs while minimizing inventory holding/costs
• Manages inventory level for raw materials, work-in-progress and finished goods
• Analyse order trends and prepare forecast schedule to material planner

6. Productivity and Innovation

• Identify potential improvement initiatives
• Implement feasible improvement initiatives to enhance effectiveness, efficiency and/or economy

Job Requirements:

• Diploma/Degree in Business Administration, Supply Chain Management or other relevant fields
• 1 – 2 years of experience in operations/supply chain environment (Program Administrator)
• 3 – 5 years of experience in operations/supply chain environment (Senior Program Administrator)
• Strong interpersonal skills with good presentation and communication abilities
• Independent and proactive, with strong customer service orientation.
• Experience in printing and packaging industry will be an added advantage
• Knowledge in MRP and SAP systems will be added advantage