• Singaporeans Only
• AWS + Incentives Bonus
• 14 Days Leave
• Insurance + Medical + Dental
• Gross Pay inclusive of Monthly Incentives and depending on experience

Roles & Responsibilities

Working location: Lavender

Salary Range: $3,000 - $4,500 inclusive of allowances and incentives plus year-end bonus

Job Scope:

• Attend to customers’ on their enquiries and arrange the funeral service and follow-ups.

• Explain religious rituals and rites for different dialects.

• Work as team player with other colleague

• Serve customers with courteous manner.

• Provide proactive customer outreach.

• Other ad hoc duties as required.

Requirements:

• ‘N’ Level and above.

• Good command of English & Mandarin (read, write & speak to serve Chinese speaking customers).

• Pleasant personality, customer oriented, independent, proactive and self-motivated.

• Min 1-2 years in service industry. On job training will be provided.

• Able to work on rotation shifts and weekends/ Public Holidays.

• Experience in Microsoft Office.

• Able to maintain confidentiality on sensitive information.

• Possession of valid class 3/3A driving licence is an advantage.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Job Description & Requirements

• Able to read and understand AutoCAD Construction Drawings
• Reviewing Tender Documents & Drawings and providing quotation
• Procurement of materials with suppliers/vendors
• Upkeep Material Inventory
• Implement contract administration procedure to ensure proper documentation of records concerning variation, submitting accurate cost and time implications to client
• Submit Progress Claims, VO settlements, and Final Account Settlements
• Upkeep FW time card and prepare FW payroll
• Fresh graduates are welcome to apply
• Able to work with minimum supervision
• Hardworking, Independent and detailed oriented
• Working location (West – Pioneer Area)

• Experience in application support role for min 5 years for support and good knowledge of Java, Unix/Linux, SQL
• Recent experience in working with Java J2EE applications
• Experience in Unix commands , SQL queries
• Experience in programming languages such as JAVA/J2EE.
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills & ability to meet SLAs

Responsibilities

• Develop and maintain technical documentation, including standard operating procedures and technical guides.
• Set up and configure computer hardware, software, networks, printers, and scanners.
• Oversee the functionality of computer systems and network infrastructure.
• Conduct system administration tasks, including software installation, configuration, patch management, monitoring, and performance tuning.
• Respond to service issues and handle support requests efficiently.
• Engage in staff training sessions to introduce new technologies and systems.
• Participate in shift work to ensure consistent IT support.

Requirements:

• Diploma or Degree in IT or a related field.
• Fresh Graduates with an IT Diploma/ Degree welcomed to apply or candidates with at least 1 year of relevant working experience
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L5X96633

Sales Admin Support Executive

Job Description

1. Assist the Sales Manager in preparing proposals, PowerPoint presentations, quotations, and other related documents.
2. Follow up on proposals sent to clients and update the client database accordingly.
3. Coordinate with clients after sales confirmation to gather artwork materials and other necessary inputs.
4. Liaise with internal teams to ensure timelines are met and orders are delivered promptly and accurately.
5. Perform other ad-hoc duties as assigned.

Qualifications & Other Requirements

• Minimum GCE O-Level, Nitec, or Higher Nitec.
• At least 2 years of relevant experience in a similar role.
• Meticulous and proficient in Google Workspace and Microsoft Office (Excel, PowerPoint, etc.).
• IT-savvy, with knowledge of Canva as an added advantage.
• Willing to learn, possess a good attitude, and demonstrate responsibility.
• Strong interpersonal and communication skills.
• Team player who collaborates well with others.
• Fluent in spoken English and proficient in writing.

· Minimum 4 year’s experience in application support, with exposure in Banking industry

· Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

· Exposure to Monitoring tools & Automation.

· Good communicator and have managed Operations & Business.

· Problem-Solving mindset with orientation towards Continues Improvement.

· Excellent analytical skills

· Solution oriented, business focused with a mindset to constantly improve production quality and stability.

Job Responsibilities:

• Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and IT related devices. Troubleshoot, diagnose, and resolve issues.
• Troubleshooting and Issue Resolution: Quickly assess technical issues, diagnose problems, and determine the best solutions to address user inquiries. This includes software troubleshooting, application errors, and system configuration issues. Interact with users to understand the issues they face and provide timely solutions. Maintain a positive, customer-focused attitude.
• Audio & Video System Support: Manage the setup and troubleshooting of audio and video conferencing systems, ensuring smooth operation for meetings and remote communication.
• Ticket Management: Log all support requests in a ticketing system, track the progress of each ticket, and ensure timely resolution or escalation when necessary.
• Escalation of Unresolved Issues: Direct unresolved or complex issues to the next level of support personnel or related teams when required, ensuring that escalated cases are managed with continuity and efficiency.
• System Monitoring: Continuously monitor system performance and proactively address potential issues to ensure smooth operations. Report incidents and suggest preventive measures.
• Software and Hardware Setup: Install, configure, and update software and hardware as required by the organization. Maintain an inventory of all IT assets.
• User Account Management: Set up and manage user accounts, permissions, and passwords, ensuring security protocols are followed.
• Documentation: Maintain detailed records of all IT issues and solutions for future reference. Create user manuals or guidelines when necessary.
• Training Manual Creation: Write clear, user-friendly training manuals and support documentation to aid customers and employees in resolving common technical issues and using new applications effectively. Provide training sessions or guidance to end-users on common issues, new software, or equipment usage.
• Network and Security Assistance: Assist with basic network troubleshooting and basic security issues, such as network connection, virus removal and adhere to organizational IT security policies.
• System Updates and Maintenance: Perform regular updates, backups, and maintenance on IT systems to keep them running efficiently.
• Additional Ad Hoc Assignments: Take on other ad hoc assignments as assigned, including tasks such as inventory tracking, assisting in the onboarding process, and preparing reports on common support issues.

Job Requirements:

• Diploma in Computer Science, Engineering or any related discipline
• Good knowledge of System Administration and Networking
• Possess at least 1 year of network experience
• Meticulous, good interpersonal and communication skills.
• A team player and willing to learn.
• Able to work independently or with little supervision

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are hiring a technical support sepcialist with following Skills with 5 years’ experience ( awning Pipe, Steel, beams,installation of small construction equipments)

1 Able to read and interpret structural drawing for awning and steel work .

2 Take onsite measurement

3 Cut and fit material (as per drawing)

4 Able to weld material

5 Have valid Singapore class 3 driving license

6 Other job tasks when allocated by supervisor

7 Good knowledge of gas cutting and handle torch.

8 Able to do long working hours (able to work on Saturday and Sunday )

9 Able to carry weight manually ( 20KG to 25 KG )

10 must have construction safety supervisor course.

11 open for all nationality (Singaporean/ PR are preferred)

Send your Resume to: [email protected]

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Monday to Friday

9am to 6pm

Location: Gambas

Responsibilities

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 20C0280

Devon Yang Yue Teng | EA Personnel No.: R24123723