Total 13,087 Others/Any support advisor job vacancies in Singapore

· Minimum 4 year’s experience in application support, with exposure in Banking industry

· Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

· Exposure to Monitoring tools & Automation.

· Good communicator and have managed Operations & Business.

· Problem-Solving mindset with orientation towards Continues Improvement.

· Excellent analytical skills

· Solution oriented, business focused with a mindset to constantly improve production quality and stability.

Job Responsibilities:

• Technical Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, hardware, and IT related devices. Troubleshoot, diagnose, and resolve issues.
• Troubleshooting and Issue Resolution: Quickly assess technical issues, diagnose problems, and determine the best solutions to address user inquiries. This includes software troubleshooting, application errors, and system configuration issues. Interact with users to understand the issues they face and provide timely solutions. Maintain a positive, customer-focused attitude.
• Audio & Video System Support: Manage the setup and troubleshooting of audio and video conferencing systems, ensuring smooth operation for meetings and remote communication.
• Ticket Management: Log all support requests in a ticketing system, track the progress of each ticket, and ensure timely resolution or escalation when necessary.
• Escalation of Unresolved Issues: Direct unresolved or complex issues to the next level of support personnel or related teams when required, ensuring that escalated cases are managed with continuity and efficiency.
• System Monitoring: Continuously monitor system performance and proactively address potential issues to ensure smooth operations. Report incidents and suggest preventive measures.
• Software and Hardware Setup: Install, configure, and update software and hardware as required by the organization. Maintain an inventory of all IT assets.
• User Account Management: Set up and manage user accounts, permissions, and passwords, ensuring security protocols are followed.
• Documentation: Maintain detailed records of all IT issues and solutions for future reference. Create user manuals or guidelines when necessary.
• Training Manual Creation: Write clear, user-friendly training manuals and support documentation to aid customers and employees in resolving common technical issues and using new applications effectively. Provide training sessions or guidance to end-users on common issues, new software, or equipment usage.
• Network and Security Assistance: Assist with basic network troubleshooting and basic security issues, such as network connection, virus removal and adhere to organizational IT security policies.
• System Updates and Maintenance: Perform regular updates, backups, and maintenance on IT systems to keep them running efficiently.
• Additional Ad Hoc Assignments: Take on other ad hoc assignments as assigned, including tasks such as inventory tracking, assisting in the onboarding process, and preparing reports on common support issues.

Job Requirements:

• Diploma in Computer Science, Engineering or any related discipline
• Good knowledge of System Administration and Networking
• Possess at least 1 year of network experience
• Meticulous, good interpersonal and communication skills.
• A team player and willing to learn.
• Able to work independently or with little supervision

• Ensure the integrity and readiness of production systems within the Payment System team for the APAC region.
• Provide Level 2 support and troubleshoot production incidents, including critical system interfaces within the Payment System.
• Assist the Incident Manager by identifying and implementing preventive and detective measures, while delivering root cause analysis for production issues.
• Collaborate with the IT Planner to achieve project objectives, facilitating production transitions for new system launches and system change requests.
• Identify process gaps and propose system improvements accordingly.
• Develop and standardize processes, ensuring integration, implementation, and documentation align with established standards.
• Recommend and implement suitable processes for automation to enhance efficiency.
• Lead and coordinate projects, including support for change requests. Conduct requirement analysis to facilitate system enhancements, fixes, and emergency application changes.
• Escalate risks and issues to relevant stakeholders promptly.
• Participate in disaster recovery exercises, contributing to system restoration efforts.
• Organize and lead regular meetings with developers and vendors to resolve issues.
• Undertake additional duties as assigned.

Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Minimum of 4 years of experience in Application or System Support, preferably within a banking or financial institution.
• Possesses hands-on experience in supporting payment systems.
• Experienced in an Enterprise Application Support environment, collaborating with developers, infrastructure teams, service desks, and business users.
• Has functional expertise in payment systems such as GIRO, FAST, CTS, MEPS+, overseas and domestic remittances, internet banking, and customer eAdvices.
• Demonstrates technical proficiency in applications hosted on both Windows and Linux platforms, with the ability to perform database queries (SQL Server, Oracle) and manage application services on these systems.
• Skilled in scripting languages, including DOS and Shell scripting.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24971

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are hiring a technical support sepcialist with following Skills with 5 years’ experience ( awning Pipe, Steel, beams,installation of small construction equipments)

1 Able to read and interpret structural drawing for awning and steel work .

2 Take onsite measurement

3 Cut and fit material (as per drawing)

4 Able to weld material

5 Have valid Singapore class 3 driving license

6 Other job tasks when allocated by supervisor

7 Good knowledge of gas cutting and handle torch.

8 Able to do long working hours (able to work on Saturday and Sunday )

9 Able to carry weight manually ( 20KG to 25 KG )

10 must have construction safety supervisor course.

11 open for all nationality (Singaporean/ PR are preferred)

Send your Resume to: [email protected]

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Support Engineer (Electrical)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 4000 + AWS
• Duration: Permanent

Key Responsibilities

• Deliver technical support for after-sales service to both local and regional clients.
• Oversee the provision of immediate and efficient technical support through on-site visits, phone, email, and other virtual means for a variety of products.
• Offer expert technical guidance and propose solutions for resolving customer issues.
• Communicate with the internal team to elevate product concerns and ensure consistent follow-up with customers regarding the progress and resolution of these issues.
• Coordinate with the headquarters and affiliate companies concerning any product-related or technical concerns.
• Conduct hands-on training sessions for the internal team, such as technicians, to fully prepare them to conduct comprehensive product and system tests that verify functionality and compliance with specifications.
• Assist QA team in system testing, including conducting Factory Acceptance Testing, Interface Factory Acceptance Testing, and on-site testing tasks.

APPLY NOW!!!

• Min. ITE in Electrical Engineering
• Min. 1 year of quality engineering experience working in a manufacturing environment
• Comfortable to travel
• Experience in auditing to the requirement of ISO quality system standards will be an added advantage
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66245 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

• Develop and maintain software applications using Lotus Formula, Lotus Script, Java, and REST APIs.
• Write and optimize front-end and back-end code to ensure high performance and usability.
• Create and maintain product documentation for software applications and system functionality.
• Develop comprehensive test cases and conduct thorough test case creation and validation for new features and updates.
• Analyze reports and manage ticketing systems to ensure efficient issue resolution and continuous improvement.
• Collaborate with cross-functional teams using tools such as SharePoint and Confluence for project tracking, documentation, and team collaboration.
• Utilize MS Word, PowerPoint, and Excel for preparing reports, presentations, and maintaining project-related documentation.

Skills and Qualifications:

• Proficiency in Lotus Formula, Lotus Script, and Java.
• Hands-on experience working with REST APIs and web development (front-end and back-end).
• Strong knowledge of VB.net for software development.
• Experience with product documentation, test case creation, and report analysis.
• Familiarity with ticket management systems for efficient bug tracking and resolution.
• Proficient in using SharePoint and Confluence for collaboration and project management.
• Strong working knowledge of MS Word, PowerPoint, and Excel for report creation, presentations, and data analysis.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

Responsibilities

• Provide technical support and troubleshooting for CCTV systems.
• Provide software application support to hardware systems.
• Assist customers with installation, configuration, and maintenance of CCTV equipment.
• Diagnose and resolve hardware and software issues remotely.
• Collaborate with the engineering team to escalate and resolve complex technical problems.
• Document and track customer interactions and solutions in the support ticket system.
• Educate customers on proper usage and best practices for the systems.
• Conduct routine system checks and updates to ensure optimal performance.
• Stay updated on the latest trends and technologies in the surveillance industry.

Qualifications

• Diploma or Degree in Engineering or IT field
• Experience in technical and software support or a related field, specifically with monitoring and surveillance systems.
• Strong problem-solving and analytical skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.

Mandatory Skills

• Technical troubleshooting
• Software application troubleshooting
• Customer service
• Time management
• Communication
• Remote diagnostics

Plus to Have

• CCTV systems
• Monitoring and surveillance systems
• Networking

Working Arrangement

• Working Hours : On-site period – shifts of either 00:00 to 12:00 or 12:00 to 23:59.
• Working Days : 4 Days On, 4 Days Off Rotation (weekly).

Team Orientation

• Teams size of at least 5 members.
• Senior team member will provide training and guidance to junior team member.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Responsibilities :

• Involves in Development and Application Support for multiple applications in banking domain.
• Perform initial analysis for production issues and come with workaround or next action plan, working closely with counter parties (e.g. business users)
• Drive the investigations of critical production issues involving business users, vendors and different application teams from sub systems.
• Work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.
• Manage Production issues by responding in a timely manner in accordance with the Service Level Agreement with the Business.
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Manage implementations of new application releases adhering to the best practices of the release management process.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Collaborate well with other team members and stakeholders in agile teams.

Requirements

• At least 7+ years of total experience in Application Support / Development. (Application support experience in mission critical applications in banking domain is a plus)
• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Fluent working in Linux environments and command line tools.
• Good to have experience: OpenShift, ELK, Application Monitoring Tools, Cloud Technologies
• Education: Preferably a degree in computer science/IT
• Experience of DevOps tools and framework to monitor applications.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Able to work independently with can do mindset and minimal supervision.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

Sales Support

Salary: $2, 500 - $3, 500
Working Days: Mon - Friday, 8.30am – 5.15pm
Location: Office - Kwong Min Road (Boon Lay)

Job Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in sales coordinator / customer service.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

• Manage and configure infrastructure systems and applications, including Active Directory Services, data centers, video conferencing, audio systems, telephony, server storage, backups, and more. Additionally, oversee network devices such as firewalls, routers, VPNs, internet proxies, wireless networks, desktops, mobile, and remote devices.
• Ensure automated system backups, successful execution of recovery and disaster recovery plans, and timely application of patches. Monitor system resource usage to optimize performance.
• Collaborate with external vendors to uphold Service Level Agreements (SLAs).
• Prepare and maintain technical documentation, including administration and user guides.
• Provide technical support for both local and overseas branch users across LAN and WAN environments, maintaining strict security standards.
• Identify and evaluate products, solutions, vendors, and suppliers to meet project requirements.
• Deliver Level 1 and Level 2 support while leading or contributing as a team member in various projects.

Requirements

• Diploma or Degree in Computer Science, Information Technology, or a related field; CCNA certification is an added advantage.
• At least one year of relevant work experience.
• Proficient in enterprise networking, including the implementation and support of WAN, LAN, and VPN optimization.
• Experienced in managing Microsoft Server 2012 and later versions, Microsoft 365, and Google Suite products and services.
• Knowledgeable in internet architecture designs such as TCP/IP, DNS, DHCP, Proxy, and Firewall configurations.
• Familiar with hardware including Alcatel PABX, FortiGate devices, Cisco equipment, and Unifi Wireless Access Point Controllers.
• Strong understanding of Cyber Risk and Cybersecurity principles; knowledge of PDPA is highly desirable.
• Experience with Veeam, VMware, and UNIX/Linux systems is a plus.
• Skills in API/Web Programming and Database Administration are considered an asset.

To apply, please visit www.gmprecruit.com and search for Job Reference:24986

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Up to date with latest ongoing technologies in the industry
• Well-spoken/Articulate and Emotionally intelligent
• Well connected to industry members, attends developer and tech meetups.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

· Should have minimum 8 years’ experience in application support, with exposure in Banking industry (is a plus).

· Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

· Experience in leading transformation/Implementation for Monitoring tools & Automation.

· Strong experience in communicating and managing Operations & Business.

· Problem-Solving mindset with orientation towards Continues Improvement.

· Must have prior experience in leading team and aligning with Management.

· Excellent analytical skills

• Salary: $2, 500 - $3, 500
• Working Days: Mon - Friday, 8.30am – 5.15pm
• Location: Office - Kwong Min Road (Boon Lay)

Job Responsibilities:

• Collaborate with the sales team to achieve sales targets and expand the regional market.
• Prepare quotations for projects and QSR, process sales orders, and follow up with customers, particularly for remote sales.
• Ensure timely delivery by coordinating order execution and liaising with the service department and customers.
• Assist the Costing Department by entering BQs, obtaining supplier quotations, and calculating markups %.
• Monitor outstanding payments and follow up with customers to ensure payment before order release.
• Support sales representatives with reports , customer code creation in the BC system, and scanning documents - DO for finance.
• Manage customer inquiries, handling quotation on behalf of sales representatives, assist with corporate email by diverting to respective colleague
• Handle various administrative tasks, including creating item codes, managing corporate emails, preparing documents for tenders, filling, documentation.
• Prepare a list of addition/omission for big project
• Prepare payment requisition form upon request by sales representatives
• Prepare T Loan agreement/application form for seeking director’s approval & send to customer for signature & arrange delivery/collection
• Cover for absent sales support members and perform ad-hoc duties as assigned.

Job Requirement:

• With relevant working experience in sales coordinator / customer service.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

We are looking for a dedicated and skilled IT Resident Engineer to join our team. In this role, candidates will be responsible for maintaining the security posture of scientific IT endpoints, managing security incidents, and ensuring compliance with IT security policies and standards. Candidates will work closely with Research Entities (REs) to provide comprehensive support across a range of IT and Infosecurity operations.

Resident Engineer: Job Duties and Expectations

The Resident Engineer is responsible for the strategic, long-term management of technology-related hardware and software within A*STAR's Research Institutes, as well as overseeing daily information security and IT support tasks. This role includes safeguarding systems and ensuring cybersecurity measures align with organizational needs, address potential cyber threats, and adapt to evolving technologies.

Scope of Work

Asset Life Cycle Management

• Responsible for managing the entire lifecycle and provide technical support for scientific IT hardware and software, from procurement through decommissioning.
• Manage the inventory of scientific IT assets, including dependencies and attributes, ensuring that responsible teams accurately record any updates, removals, or replacements of existing assets.
• Verify scientific IT software assets against licensing agreements and conduct inventory checks on hardware assets, initiating re-tracking and corrective actions, as necessary.
• Provide level 2 endpoints support; Responsible for the onboarding, offboarding, Tech refresh support of entities funded endpoints.
• Plan, deploy and track scientific hardware assets and/or software licenses while making sure they comply with vendor contracts/licensing terms

Endpoint Antivirus Health Check

• Confirm that all endpoints have the approved antivirus software installed and running correctly. Identify any endpoints missing antivirus protection and prioritize them for immediate remediation.
• Reduce the risk of malware infections, ensure endpoint protection compliance, and maintain a proactive cybersecurity posture.

OS Patching Security Hardening and Post Hardening Remedies

• To perform OS Patching and upgrading of entities funded It endpoints.
• To conduct a baseline hardening for all operating supported systems (Windows, MAC and Linux – Ubuntu and CentOS).
• Provide Level 2 support for Linux and Mac scientific endpoints, addressing disruptive issues such as secure connection dependencies, and troubleshooting other Level 2 concerns on a best-effort basis.

Security Incident Response

• IT Resident Engineer to handle security incidents for WOA including triaging with stakeholders like infra team, IT admin officers, RI coordinators and project managers for example. This includes collecting artefacts and preparing incident reports.
• Candidates will guide users on the appropriate next steps after they report the loss of their IT assets to the Service Desk.

Evaluation for Cross Border Travel

• Evaluate the compliance of entities funded IT endpoints for user’s cross-border travel requests in a timely manner.
• Ensuring adherence to organizational policies and regulations. This includes verifying that all necessary security measures and configurations are in place to meet compliance standards before travel.

Requirements

• Relevant Bachelor’s Degree in Computer Engineering (or equivalent).
• Professional IT Support certifications.
• Familiarity with industry IT standards and compliance requirements.
• Experience in endpoint security, incident response.
• Competent in Windows/Linux/Mac OS/iPad environments.
• Strong communication and presentation skills.
• Excellent problem-solving skills in a multi-tasking, fast-paced and complex work environment.
• Ability to work as a team and independently with minimum supervision.

Additional Remarks

Given our current requirements, we anticipate the candidate’s employment to begin in approximately 2 weeks.

Next Step:

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package. Simply click on 'Apply here' to drop your resume or email at [email protected].

Susmita Sahu

EA License No: 91C2918

Personnel Registration Number: R23114076

Highlights

• AWS + Variable Bonus
• Birthday allowance
• Mondays to Fridays (830am-6pm)
• Kaki Bukit, Singapore

Responsibilities

• Assist sales team with the preparation of all sales and tender related documents, costings and material submissions.
• Prepare sales quotations and proposals.
• Provide sales and administrative support to the Sales Team.
• Follow up with factories on document requirements and ensuring that all submissions are properly presented and submitted on time.
• Supporting the sales team in responding to customer inquiries and assisting to resolve issues, where appropriate.
• Liaise with internal teams and colleagues from Procurement, Logistics and Finance.
• Sales order processing from Quotation, Sales Order, Purchases Order to Delivery Order.

Requirements

• Minimum 1 or 2 years of experience in project management or sales support function.
• Enjoy working with numbers and good with excel, powerpoint and words.
• Diploma in Business management or Electrical engineering
• Knowledge in Lighting Simulation Software (Relux/Dialux EVO) will be an advantage.

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.

• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Build and drive adoption for greater self-healing and resiliency patterns.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Postproduction application support
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• A successful history of manipulating, processing, and extracting value from large datasets.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques.
• Degree in Computer Science/ IT or other related fields
• Experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• In-Depth OS experience (RHEL, Ubuntu, Windows Server) with strong debugging, troubleshooting, and problem-solving skills.
• Experience in site reliability engineering in one of the following languages: Python, Java, PowerShell, shell scripting.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana
• Strong working knowledge of modern development technologies and tools such Agile, CI/CD, Git, Terraform and Jenkins.

Optimum Solutions (Registration Number: 199700895N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : Admin/Operational Support Analyst

Work Location : Alexandra Road, SG

• 2+ years of Admin / Operational Support experience.
• Raising of eMemo/Contract activities - must have experience
• Staff Onboarding/Off-boarding process - must have experience
• Hands-on understanding / experience in Microsoft product is require (MS Excel (Vlookup / Hlookup), Outlook, Word) - must have experience
• Streamline, clean up, create proper hierarchy for document repository.
• Tracker and chaser deliverables and To-Dos
• Liaise with Service Recovery Test Center of Excellence (STSS) / Finance
• Support in SDM and related documentation activities
• Communicating and following up admin support for Control-M scheduled maintenance related activities
• Report generation / inputs for broader reporting for pillar based on data pulled from various resources
• Admin support, coordination, governance activities for production pillar
• Data clean up, highlighting quality issues based on checklist and correction as per guidelines-
• Setup of meetings, capture minutes, follow ups with teams as required.
• All other non-technical tasks that can be performed within Service Recovery to support the Service Recovery team

Responsibilities:

• Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
• Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
• Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.

Domain : Banking

Employment Type: 1 year contract (renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,500

Responsibilities:

• Provide day-to-day L2 support for Java/Web-based applications.
• Coordinate and support infrastructure maintenance activities.
• Manage new application releases following best release management practices.
• Collaborate with teams (Infrastructure, Vendors, Security, etc.) to ensure seamless business support.
• Respond to production issues in line with Service Level Agreements (SLA).
• Improve support processes to maintain service quality.

Requirements:

• Minimum 2 years experience in an L2 application support role.
• Degree in Computer Science, Information Technology, or a related field.
• Strong in Linux, Unix Shell Scripting, SQL (MySQL/MSSQL), and OpenShift/Docker.
• Familiarity with AngularJS, ActiveMQ, Elastic Search, application monitoring tools, CI/CD, Python, and microservices.
• Experience in application implementation within financial institutions is advantageous.
• Strong analytical and problem-solving abilities.
• Ability to conduct impact analysis methodically.
• Excellent communication skills and ability to work under pressure independently.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Monday to Friday

9am to 6pm

Location: Gambas

Responsibilities

• Prepare proposal, and paperwork, such as quotation, sales order / purchase orders, and others
• Provide administrative support on sales related tasks, including system maintenance
• Assist in customer service (work with customers directly when necessary)
• Work with Procurement Team to obtain the best price and terms to close sales
• Coordinate with other stakeholders to ensure alignment of expectations and project completion within schedule.
• Monitor and report on project progress, performance and issues, and taking corrective actions as needed.
• Arrangement of delivery including DDP/Sample to customer.
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Source & handle local orders and also orders that we do not have local office
• Provide artwork brief from sales to design team, follow up on artwork status
• Monitor and track sales orders from initiation to fulfilment, ensuring orders are processed promptly and accurately.

Requirements

• Candidates should be willing to advance to a sales executive role if found suitable
• 1-2 years in Administrative Sales Support background
• Team Player and Detail Oriented
• Able to liaise with counterparts from China
• Able to prioritize and organize task
• Well versed in Microsoft Excel

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 20C0280

Devon Yang Yue Teng | EA Personnel No.: R24123723