Total 12 support advisor job vacancies in D20 Bishan, Ang Mo Kio

About the Company:

Our client is a leading wealth management and financial advisory firm, dedicated to providing personalized financial solutions to high-net-worth individuals, families, and businesses. They offer a wide range of services including investment management, retirement planning, estate planning, tax optimization, and more.

Reports To: Wealth Management Director/Branch Manager

Position Overview:

We are seeking a skilled and client-focused Client Advisor to join our wealth management team. As a Client Advisor, you will be responsible for building and maintaining strong relationships with high-net-worth clients, understanding their financial goals, and providing tailored advice and strategies to help them achieve those goals. You will play a crucial role in driving business growth by delivering exceptional service and leveraging a broad array of financial products and services.

Key Responsibilities:

• Proactively manage and nurture relationships with high-net-worth individuals, families, and businesses, acting as their trusted advisor in all matters related to wealth management.
• Conduct in-depth client consultations to understand their financial objectives and provide tailored strategies in areas such as investments, retirement, estate planning, tax efficiency, and risk management.
• Present a wide range of investment options, manage portfolio allocations, and advise clients on suitable asset classes and risk profiles. Monitor performance and adjust strategies as needed.
• Identify opportunities for new business and referrals through networking, client outreach, and marketing initiatives. Work to expand the client base through targeted sales efforts and relationship-building activities.
• Ensure clients' satisfaction through timely follow-ups, regular portfolio reviews, and responsive support. Address and resolve any concerns or issues promptly.
• Ensure compliance with regulatory standards and internal procedures. Keep detailed records of client interactions, meetings, and recommendations.
• Work closely with other financial advisors, portfolio managers, and the back-office team to ensure seamless service delivery for clients.
• Stay informed about the financial markets, industry trends, economic factors, and regulatory changes to offer the most up-to-date advice to clients.
• Meet or exceed sales targets and performance metrics, contributing to the overall success of the firm.

Required Skills and Qualifications:

• Bachelor's degree in Finance, Economics, Business, or a related field.
• Strong communication, interpersonal, and presentation skills.
• Analytical, problem-solving, and negotiation skills.
• Understanding of market trends, economic indicators, and global financial markets.
• Demonstrates a strong commitment to understanding and addressing clients' needs with personalized solutions.
• Pays attention to the finer details of clients’ financial plans, ensuring all aspects are accurately addressed.
• Demonstrates a proactive, goal-oriented approach to achieving sales and client satisfaction targets.
• Upholds the highest standards of professionalism, integrity, and confidentiality in all client interactions.
• Able to think creatively and provide strategic solutions to complex financial challenges

Compensation:

• Competitive Package and performance-based incentives.
• Opportunities for career advancement and ongoing professional development.

Leo Tang Wei Hong

EA Licence No. 24C2245

Personnel Registration No. R21101082

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission: Redefine car buying, nurturing long-term relationships, and ownership.
• Vision: Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Serve as main liaison between customers and service team.
• Manage queue system, greeting customers professionally and ensuring a seamless service experience.
• Complete and maintain accurate records via job sheets.

Skills Required

• Minimum 1 year of working experience in customer service or related fields.
• Prior working experience in the automotive experience would be advantageous.

Other Requirements

• Possess strong interpersonal and communication skills.
• Service oriented with a passion for customer service.
• Patient and empathic.

Responsibilities

• Provide good customer support to our corporate customers, including end-to-end management of customers’ orders and requests
• Respond promptly to customers’ inquiries, including requests for quotations, service support and documentation
• Prepare and submit quotations to customers promptly
• Prepare and submit documents required by customers in their respective management systems
• Proactively update customers on their order status and shipment schedules
• Maintain accurate and updated records of spare parts price lists for customers
• Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
• Prepare and submit documentation to assist customers with custom queries
• Work closely with internal teams to manage customers’ issues & solution implementation.

Requirements

• Degree or Diploma holder with at least 3 years of relevant working experience
• Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
• Strong command of spoken and written English
• Able to speak Mandarin is an advantage (to liaise with Mandarin-speaking associates)
• Possess a customer-centric mindset
• Meticulous & hardworking with strong organizational and analytical skills
• Good self-drive and self-discipline with minimal supervision required and possess a 'Can Do' attitude
• High level of integrity and can be trusted in handling confidential information
• Able to work well in a team as well as being independent and pro-active
• Able to work under tight schedules and handle high volume of requests, yet remain composed and positive under difficult situations
• Able to work after office hours when required
• Have excellent communication, interpersonal and influencing skills to integrate with people of differing backgrounds
• Experience in managing multiple projects/engagements with short deadlines is an advantage
• Working hours: 8.30am - 5.30pm (Mon to Fri)

Interested candidates, please send in your detailed resume including your current & previous working experiences and expected salary via the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

This position is for a candidate willing to learn or transition into the sustainability field. This junior role work consists of admin support for the following:

1. Support to the Green Certification programs
2. Curation of outreach programs and activities for engagement
3. Office support to operations

The ideal candidate would have the following attributes:

1. Keen interest in various sustainability issues.
2. Meticulous and Analytical
3. Curious and creative minds
4. Good people skills

• Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA
• Minimum of one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of CyberRisk and CyberSecurity; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage

IT Help Desk Job Description:

In this role, you will provide maintenance of the computer desktop environment by analyzing

requirements, resolving problems, installing hardware and software solutions, and supporting the

internal IT Helpdesk. You will be responsible for administration and internal support of the Company’s

PCs, printers, servers, and related equipment. Tasks include end user support, license tracking, and

performing PC maintenance, upgrades and configurations.

Responsibilities:

• Provide helpdesk support and resolve problems to the end user’s satisfaction

• Monitor and respond quickly and effectively to requests received through the IT helpdesk

• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on

priority

• Modify configurations, utilities, software default settings, etc. for the local workstation

• Utilize and maintain the helpdesk tracking software

• Follow and Document internal procedures

• Assist with onboarding of new users

• Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any

additional specialized equipment

• Install, test and configure new workstations, peripheral equipment and software

• Maintain inventory of all equipment, software and software licenses

• Report issues to the Service Desk Manager for escalation

• Manage PC setup and deployment for new employees using standard hardware, images and

software

• Assign users and computers to proper groups in Active Directory

• Perform timely workstation hardware and software upgrades as required

• End to end Manage & Maintain all meeting rooms and VC system

• Virtual Regional support

• Manage PABX / Cisco Call manager telephone system

Basic Requirements:

• Diploma or Higher Diploma in Computer Engineering

Preferred Requirements:

• 2 years of relevant technical experience

• Bachelor’s Degree in Information Systems, Business, Communications or related field

• Excellent communication skill and service mind

· Support and coordinate with sales and operation department for document processing.

· Processing job sheet for daily issuing of invoice.

· Resolve outstanding matters with client accounts.

· Perform administrative, office support to ensure smooth running of daily office operations.

· Perform general clerical duties.

· Stock accountability

· General office upkeeping.

· Other Ad-hoc duties as assigned.

. 5 days work (Monday - Friday).

. Good working environment.

. Nearby Yio Chu Kang MRT.

· Support and coordinate with sales and operations for document processing.

· Processing job sheets for daily issuing of invoices and quotations.

· Resolve outstanding matters with client accounts.

· Perform administrative and office support to ensure smooth running of office operations.

· Perform data entry and general clerical duties, including stock accountability.

· General office upkeeping.

· Other ad-hoc duties as assigned.

. Good working environment.

. Near Yio Chu Kang MRT station.

• Report to the Team Lead and provide operations support at training ground
• Provide Pre and Post training support such as setting up and dismantle of training equipments
• Perform 'O' Level maintenance for training equipments
• Checked and maintain equipment after each training including stock count
• Candidates who require work passes need not apply
• Candidates are required to carry equipments with a load of at least 15kg
• Experience in handling instrumented training equipments
• Able to perform shift hours

We are an education centre located at Ang Mo Kio Avenue 3 looking for Full-Time Admin and Student Care Support staff to join us!

Commencement: Jan 2025 or as soon as possible, training will be conducted in Jan 2025

Working hours: Daily Monday to Friday | 10.30am - 7.30pm or 12.15pm to 9.15pm, half day on Saturdays 9.30am to 2.30pm (for a temporary period)

• Closed on public holidays

Job Description

• Handle walk-ins, telephone and email enquiries .
• Promote centre course sand provide course consultation to prospective parents and students.
• Coordinating and facilitating classes for the centre.
• Handle general administrative tasks pertaining to student and course registration matters.
• Supervision of homework and spelling for primary school children (primary 1 to 6)
• Responsible for new students enrollment daily.
• Follow up on sales enquiries with parents who enquire and collection of school fees.
• Take attendance and assign classrooms to teachers and students for daily course.
• Communicate with tutors, parents and/or students on starting classes or change of timing, and any other situation that may arise.
• Take photos of classes for marketing collaterals and helping in creating advertising materials.
• Simple cleaning
• Perform any ad hoc basis as assigned by manager.

Job Requirements:

• Minimum GCE O' Level or any related educational level.
• Minimum possess 1 year of relevant working experience in customer service role would be advantageous.
• Training would be provided for candidate that does not have relevant working experience.
• 2 Days of compulsory training is required.
• Must be able to work for the above timing mentioned.
• Able to commit full duration of the contract (1 year).
• Must be responsible and committed
• Able to work as a team
• Possess good working attitude and keen to learn.
• Bilingual in English and Chinese (in order to follow up on sales enquiries with Mandarin speaking parents in regards with the collection of school fees.)
• Proficient in Microsoft Office and adept with technology
• Must love children and comfortable working around them.
• Those can start work within short notice would be advantage.

Able to start work on short notice

Interested candidates are invited to apply online with a comprehensive resume. We are regret that only shortlisted candidates will be notified.

Benefits

• CPF contribution
• Annual Leave and Sick Leave entitlement
• AWS bonus (13th month)
• Good work-life balance culture
• Positive working environment
• Easily accessible via Mayflower MRT, Ang Mo Kio MRT, Hougang MRT and public buses

Supplemental Pay:

• 13th month salary

Experience:

• Teaching: 1 year (Preferred)

Key Responsibilities:

Workshop Operations and Support:

• Manage the day-to-day operations of the bus engineering workshops, ensuring all vehicles are roadworthy and meet maintenance standards.
• Develop, review, and enhance maintenance processes and engineering capabilities in line with company vision and market needs.
• Analyze workshop productivity and performance metrics to implement actions for continuous improvement.
• Oversee compliance with Workplace Safety and Health (WSH) regulations and internal standards such as RA, SWP, SOP, and ISO procedures (9001, 55001, 23001, ISO 45001).
• Liaise with the Land Transport Authority (LTA) on Bus MAR matters and workshop equipment replacements.
• Procure tools and equipment to improve work efficiency and enhance workshop capabilities.
• Ensure active participation in all ISO audits, follow-up actions, and correctives to maintain certification.

Administrative Support & Reporting:

• Coordinate and analyze Bus Fleet Maintenance Audit Rating (MAR) results, WSH audits, and passenger feedback to identify areas for improvement.
• Prepare and present performance reports for Management, focusing on key performance indicators (KPIs) and audit outcomes.
• Handle LTA submissions, including Waivers, Monthly Maintenance Reports, and daily bus-held-back reports.
• Submit Bus Engineering Monthly Incentives for Management approval and oversee other administrative duties as assigned.

Competency Development:

• Collaborate with BTTC, ITE, and SGBA to create and revise technical training programs aimed at upskilling workshop technicians.
• Develop engaging training content (e-learning, video, graphics) to ensure technicians' competencies align with evolving bus models and equipment.
• Work with vendors and OEMs to deliver training on new bus models and technologies.
• Assess and refresh training programs to enhance the quality of maintenance and repair work across the fleet.

Central Recovery Service Management:

• Lead the CRS team to ensure the expedient and safe recovery of immobilized buses.
• Maintain and ensure the readiness of all CRS recovery vehicles.
• Meet all CRS KPIs and operate within budget forecasts and internal performance metrics.
• Ensure compliance with relevant regulations, including safety, environmental, and employment acts.
• Workshop Management:
• Ensure the workshop adheres to internal KPIs and complies with LTA's Quality of Service (QoS) standards.
• Oversee workshop productivity and resource allocation to minimize downtime and optimize fleet maintenance.
• Monitor spare parts usage, manage workshop inventory, and ensure the accuracy of maintenance records in the BEAMS system.
• Promote lean operations, sustainability programs, and collaborate with contractors and suppliers to meet operational needs.

Requirements:

• Degree in Engineering or related field.
• Minimum 2 years of relevant experience in the automotive industry, with a strong understanding of maintenance operations.
• Proven supervisory and decision-making abilities with a track record of leading teams and achieving targets.
• Strong analytical, problem-solving, and communication skills.
• Customer-oriented with a focus on continuous improvement and innovation.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and Power BI for reporting and data analysis.

The Youths For Autism (YFA) program (https://yfa.autism.org.sg/) provides an opportunity to expose youths who are keen to contribute in the social services or teaching sector.

We invite youths who have proven commitment and competence to join us as a Teacher Support (Intern) to transform the lives entrusted to us.

Your responsibilities as a Teaching Support Intern will include:

• Providing effective class support to students with Autism Spectrum Disorder (ASD) using 5 ASD friendly features in classrooms
• Providing 1:1 behvaioral support to students who require added support
• Working collaboratively with Educators to prepare teaching materials and resources for lessons and workshops
• Contributing to school-wide projects, co-curricular activities (CCAs), subject and event committees in your assigned department and/or other departments
• Any other responsibilities as assigned by your Supervisor

You should possess:

• Minimum GCE 'A' Levels/ Diploma and above
• A strong willingness to learn and grow your skills & knowledge
• Ability to work independently and as a team member
• A pro-active approach to problem-solving
• Strong verbal and written communication skills in English
• Ability to work in a fast paced, dynamic and challenging work environment
• Desire to learn about Autism and the passion to serve the autism community and their families

Internship Period: Jan 2025 to 30 May / 30 Jun 2025

Salary: $1400 per month

If you are qualified and keen to be part of a life transforming team, please apply directly here or visit https://yfa.autism.org.sg/#apply to complete our YFA Application Form.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.