Total 5,331 support advisor job vacancies in Singapore

Our client is from Aviation Industry. They are looking for a Customer Support Specialist to assist their team for the next phase of their business. They are located in the East - easily accessible.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

• Well Established Company
• Basic $3000 - $3600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge
• To constantly monitor improve the department performance. To conduct periodic review of existing work flows and procedures, and make recommendations for improvements and executing the improvement plans
• To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution
• Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions
• Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff
• As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly
• To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management
• To implement and supervise correct EHS practices within the department
• To work with resale for arrangement of recovered products to minimize the storage
• To prepare and analyze daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance. And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely
• Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations
• To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency situation.
• To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time
• To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely

Requirements:

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Supporting risk management and ensuring compliance with internal and external rules.
• Provide timely P&L and risk reports to help manage trading activities.
• Produce daily P&L and exposure reports, analyze variances.
• Work with the front office to resolve issues and ensure accurate reporting.
• Monitor and assess credit & risks.
• Assist in preparing and validating credit applications.
• Verify trade confirmations, recaps, and contracts.
• Track positions and work with traders to optimize revenue.
• Ensure trading activities follow regulations and internal policies.
• Support pre-deal and onboarding processes to improve operational flow.
• Ensure smooth communication and colaboration across teams to meet goals.
• Ad hoc duties as assigned.

Requirements:

• Degree in Business Administration, or equivalent.
• At least 2 - 3 years of experience in middle office risk analysis, preferably with trade operations support experience.
• Familiarity with future markets, including hedging and position management.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Aviation Industry. Due to their current expansion plan, they are looking for a Customer Support Specialist to join their team, in hopes of developing the current high performing team. They are located in the East.

Job Responsibilities:

• Review and process customer purchase orders using ERP (Cardex) and manage portal entries
• Research and resolve order issues, prioritizing based on urgency and ship dates
• Collaborate with warehouse, Sales, and Quality teams to ensure smooth order processing
• Monitor open orders and expedite high-priority or complex shipments
• Coordinate critical shipments to meet deadlines through cross-functional teamwork
• Handle customer claims, returns, and credit/rebill processes
• Support Accounts Receivable in resolving payment-related issues
• Track part usage/demand for existing contracts and collaborate on pipeline management
• Analyze root causes of order issues and recommend corrective actions
• Maintain accurate records and reports for order and customer issue resolution
• Assist in continuous process improvement efforts within the team
• Perform other duties as assigned to support business operations

Job Requirements:

• 2-4 years of experience in Program Management, Customer Support, or warehouse operations
• Proficient in MS Office (Excel, Word, PowerPoint)

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

JOB SCOPE AND RESPONSIBILITIES

1. Provide user support and customer service on Dynamics NAV/Business Central.

2. Troubleshoot problems and advise on the appropriate actions

3. Maintain comprehensive experience and strong knowledge of core software, business processes and best practices, related technologies and enhancements, and industry trends

4. Work on break/fix support to ensure clients experience with minimal service disruptions

5. Escalate ISV related product issues and work with partners to drive for resolution

6. Apply experience and knowledge while working with clients to ascertain solution requirements, potential technical options within Dynamics NAV /Business Central and related technologies, and scope and resource requirements associated with each option

REQUIREMENTS

1. Degree in a relevant discipline e.g. IT, Computer Science, Engineering, Science

2. Advanced working knowledge in Dynamics NAV/Business Central

3. Possess problem solving, communication and client handling skills.

4. Team player

5. Lifelong learner

Job Description

Top non-negotiable skills:

• Min. 3-4 yrs exp of deployment project (network deployments)
• Understanding of the tools (Jira)
• Agile project mindset (Scrum and Sprint)
• In depth exp in project governance
• Reporting
• Proj Mgt qualification (Scrum master).
• Good to have Certification Prince 2, PMP.

A Network Engineering and Operations (NEO) Optical Project Manager (PM)/Scrum Master is responsible for managing optical network deployments that form the interconnection platform. Optical Projects include the deployment of network hardware, services or process improvements that enhance our project delivery. You will be responsible for ensuring all project plans, tasks, and issues are up to date. Identify solutions that overcome blockers, mitigate risks, and escalate as required. Represent NEO Optical delivery within meetings, whilst providing clear and concise updates to the business.

Abilities

• Experience working in fast-paced organizations with the ability to work to deadlines, whilst managing often changing and conflicting priorities.
• Establish trust with project staff and develop strong working relationships.
• Identify cross-functional dependencies and work with relevant department stakeholders to coordinate and prioritize activities.
• Possess a good understanding of IT and Telecommunications terminology and practices.
• Experience working on optical network deployment projects or similar function.
• Manage escalations with project stakeholders.
• Resolve issues by identifying the root cause and implementing robust, lasting solutions to prevent reoccurrence.
• Continuous Improvement (CI) mindset.

Typical daily tasks

• Manage Programs/Projects involving Optical Infrastructure/Services deployment.
• Project Governance - Ensuring project resources execute against plans within the agreed time frame and budget.
• Tracking costs associated to a project, ensuring projects remain within budget
• Stakeholder Management - Leading scrum and other project calls as required, whilst keeping teams and management informed of critical activities and challenges impacting the program.
• Supporting Vendor & Supplier Management, including logistics where needed
• Reporting - Create group/project weekly Product Status Reports (PSRs), Milestone trackers, Metrics & Reports for communicating statuses to management.
• Risk & Issue Management – Working with resources to ensure risks/issues are identified, documented, and managed to guidelines.
• Attend project wash-up reviews and provide input to develop key learnings and execute actions to address them.
• Identify areas for continuous improvement, document issues seen, and provide suggestions on how to handle them.

Skills

• 5 years+ experience executing Agile project/program management.
• Optical/DWDM deployment project experience of Ciena and/or Infinera networks is desirable
• Relevant experience in the IT/Telecom and/or Datacenter industry
• Good knowledge of networking fundamentals
• Ability to prioritize and manage multiple tasks.
• Excellent time management and problem-solving skills
• Ability to communicate at the executive level.
• Experience with Jira/Confluence & MS Office suite

Qualifications

• Bachelor’s degree in computer science or related field
• SCRUM practitioner certification or equivalent
• ITIL V4 foundation desirable.

EA Number: 11C4879

Key Responsibilities:

• Assess clients' insurance needs and provide appropriate solutions.
• Develop and maintain strong relationships with clients, understanding their goals and concerns.
• Present and explain insurance policies and products to clients, ensuring they understand their options.
• Customize insurance plans to meet clients' specific needs and budgets.
• Handle policy renewals, modifications, and claims.
• Stay updated on industry trends, regulations, and best practices.
• Collaborate with team members to achieve sales targets and business objectives.
• Provide exceptional customer service and support.

Qualifications:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Highly organized and detail-oriented.
• Performance driven

What We Offer:

• Competitive salary and performance-based incentives.
• Comprehensive benefits package.
• Opportunities for professional development and career advancement.
• Supportive and collaborative work environment.
• Ongoing training and resources to help you succeed.

How to Apply:

If you are a dedicated and proactive individual with a passion for helping others and a desire to grow your career in this industry, we would love to hear from you!

Roles and Responsibilities:-

• Uplift the existing Administrative, Human Resources, Finance and/or Logistics aspect of the company.
• Assist in Human Resource-related responsibilities, such as Time & Attendance, Claims, Employee Records, On-boarding and other day-to-day tasks assigned by the Directors.
• Assist in Accounts Receivable duties such as maintaining and following up for the Outstanding Payment list, Invoice creation and liaising with the Sales Team to obtain Invoice payment from customers.
• Maintain the structure of accurate records of inventory and warranty of our product offerings, both hardware and software. Maintain company's organization chart and admin-related documentations and records, such as preparing letter of offer, confirmation, increment & promotion, etc.
• Appreciate the initiative to continuously improve the company’s standard operation procedures (S.O.P), system and structure as well as the welfare of the company.
• Periodically assist Sales Team on administrative tasks (Sales Pipeline, Commission calculation, etc).

Requirement:-

• Diploma / Degree in Human Resources, Business Administration or equivalent
• Minimum 1 year experience
• Good understanding of the HR practices including Employment Act
• Good organisational skills with ability to carry out analytical and coordination work
• Good working attitude & self-driven
• Able to work in a fast – paced environment
• Good communication skills (written & verbal) and able to interact with people at all levels
• Proficient Microsoft Office applications
• Able to work independently in a fast pace environment.
• 5 day work week

Role Overview:

Your mission is to deliver an exceptional spa experience by managing appointments, supporting our team, and ensuring every client feels valued and rejuvenated. Your role is key in maintaining a seamless, serene environment that embodies our commitment to top-notch service and wellness.

Responsibilities & Duties:

• Be the first smiling face our clients see, ensuring their journey from booking to bliss is seamless.
• Keep everything running like clockwork—appointments, schedules, and all the little details. Including digital touchpoints in spas
• Handle housekeeping duties and manage inventory to ensure everything is well-maintained.
• Work closely with ground team to ensure the highest quality service.
• Handle inquiries, manage bookings, and maintain client records and to also manage inventory and transactions
• Assist in creating a relaxing, luxurious environment that keeps clients coming back for more.

Job Requirements:

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities and work under pressure.
3. Excellent verbal and written communication skills.
4. Attention to detail and strong problem-solving skills.
5. Ability to maintain a calm and professional demeanor under pressure.
6. Bilingualism is a plus.
7. Opportunity for growth into more senior roles with increased responsibilities and leadership opportunities based on performance.

Job Summary: MONOLOQ is actively searching for a Sales Advisor who exudes confidence and places a strong emphasis on customer satisfaction to join our team. If you're someone who thrives on customer interactions and possesses unwavering self-assurance, this role is designed for you. As a Sales Advisor, your primary objective is to provide exceptional customer service, maintaining smooth store operations, and use your self-confidence to boost sales and create a positive shopping experience. If you are motivated and enthusiastic about delivering outstanding service, we encourage you to apply and become an integral part of our success.

Responsibilities:

1) Greet customers with a warm smile and be readily available to assist them throughout their visit.

2) Confidently engage with customers, actively listening to their needs, and ensuring they feel valued.

3) Efficiently manage daily store operations to guarantee a seamless shopping experience.

4) Participate in various sales activities, including approaching customers, offering product recommendations, promoting our offerings, addressing objections, upselling, cross-selling, and closing sales.

5) Offer valuable feedback on merchandise to influence product planning and cater to customer preferences.

6) Demonstrate your self-assured creativity in merchandise displays to captivate customers' attention.

7) Stay well-informed about our product offerings and industry trends, enabling you to confidently educate customers about product features and benefits.

8) Assist customers in placing online orders and coordinate online order pickups for a seamless experience.

9) Collaborate with the team to meet and exceed sales targets.

10) Be prepared to assist with ad-hoc duties and activities as needed.

Requirements:

▫️Possess strong communication skills with the ability to confidently engage customers.

▫️Exhibit excellent interpersonal skills and maintain a friendly and approachable demeanor.

▫️Be detail-oriented and capable of upholding a clean and organized retail space.

▫️Display the ability to work independently as well as part of a team.

▫️Show enthusiasm for learning about products and sharing that knowledge with customers.

▫️Be flexible in terms of working various shifts, including weekends and holidays.

Role Overview:

Your mission is to deliver an exceptional spa experience by managing appointments, supporting our team, and ensuring every client feels valued and rejuvenated. Your role is key in maintaining a seamless, serene environment that embodies our commitment to top-notch service and wellness.

Responsibilities & Duties:

• Be the first smiling face our clients see, ensuring their journey from booking to bliss is seamless.
• Keep everything running like clockwork—appointments, schedules, and all the little details. Including digital touchpoints in spas
• Handle housekeeping duties and manage inventory to ensure everything is well-maintained.
• Work closely with ground team to ensure the highest quality service.
• Handle inquiries, manage bookings, and maintain client records and to also manage inventory and transactions
• Assist in creating a relaxing, luxurious environment that keeps clients coming back for more.

Job Requirements:

1. Exceptional customer service and interpersonal skills.
2. Strong organizational and multitasking abilities and ability to work under pressure
3. Excellent verbal and written communication skills.
4. Attention to detail and strong problem-solving skills.
5. Ability to maintain a calm and professional demeanor under pressure.
6. Bilingualism is a plus.
7. Opportunity for growth into more senior roles with increased responsibilities and leadership opportunities based on performance.

Top non-negotiable skills:

· Min. 3-4 yrs exp of deployment project (network deployments)

· Understanding of the tools (Jira)

· Agile project mindset (Scrum and Sprint)

· In depth exp in project governance

· Reporting

· Proj Mgt qualification (Scrum master).

· Good to have Certification Prince 2, PMP.

Abilities

· Experience working in fast-paced organizations with the ability to work to deadlines, whilst managing often changing and conflicting priorities.

· Establish trust with project staff and develop strong working relationships.

· Identify cross-functional dependencies and work with relevant department stakeholders to coordinate and prioritize activities.

· Possess a good understanding of IT and Telecommunications terminology and practices.

· Experience working on optical network deployment projects or similar function.

· Manage escalations with project stakeholders.

· Resolve issues by identifying the root cause and implementing robust, lasting solutions to prevent reoccurrence.

· Continuous Improvement (CI) mindset.

Typical daily tasks

· Manage Programs/Projects involving Optical Infrastructure/Services deployment.

· Project Governance - Ensuring project resources execute against plans within the agreed time frame and budget.

· Tracking costs associated to a project, ensuring projects remain within budget

· Stakeholder Management - Leading scrum and other project calls as required, whilst keeping teams and management informed of critical activities and challenges impacting the program.

· Supporting Vendor & Supplier Management, including logistics where needed

· Reporting - Create group/project weekly Product Status Reports (PSRs), Milestone trackers, Metrics & Reports for communicating statuses to management.

· Risk & Issue Management – Working with resources to ensure risks/issues are identified, documented, and managed to guidelines.

· Attend project wash-up reviews and provide input to develop key learnings and execute actions to address them.

· Identify areas for continuous improvement, document issues seen, and provide suggestions on how to handle them.

EA Number: 11C4879

Responsibilities:

Sales Administration / Support

• Process customer purchase orders by completing Customer Order Processing (COP) forms and ensuring stock reservations are made.
• Prepare and submit purchase requisitions for equipment, spare parts, and accessories needed for projects and ad-hoc orders, seeking approval as necessary.
• Communicate with customers, manufacturers, vendors, and suppliers via email or phone to track shipment statuses.
• Take responsibility for following up on the receivables and deliverables of ordered goods, and identify ordered equipment to prepare material take-off schedules.
• Coordinate with the Warehouse and Logistics Departments to ensure timely packing and delivery of goods to customers.
• Respond to customer inquiries (via phone or email) regarding pricing, stock availability, or complaints (such as invoice disputes), and ensure proper follow-up actions are taken.
• Assist Sales Manager(s) / Assistant Sales Manager(s) in preparing proposals and quotations for customers.
• Support Sales Manager(s) / Assistant Sales Manager(s) in gathering different variations for projects to facilitate price negotiations with customers.
• Ensure proper organization and filing of documents.
• Perform other ad-hoc tasks as assigned by the Head of Sales / Sales Manager(s) / Assistant Sales Manager(s).

Marketing Communication

• Assist Sales Manager(s) / Assistant Sales Manager(s) in organizing and coordinating events, such as trade exhibitions, road shows, and product seminars.
• Help Sales Manager(s) / Assistant Sales Manager(s) plan and organize internal events, such as dealer meetings.
• Prepare and organize marketing materials and collateral.
• Oversee the maintenance and updating of the company’s website content to ensure it is current.
• Support Sales Manager(s) / Assistant Sales Manager(s) in coordinating with partners of trade magazines and media agencies.
  

Requirements:

• With 5 years of Customer Support or Sales Support experience.
• Exceptional customer service and presentation skills.
• Positive, dynamic and results-oriented

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Engineering Sales Advisor to join their Sales Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Engineering Sales Advisor:

• Present and sell products/services to current and potential customers.
• Develop and execute strategic sales plans for assigned products and clients.
• Engage customers to understand their needs and recommend suitable solutions.
• Analyze market potential and track sales progress within the territory.
• Build technical expertise on products to support customer interactions effectively.
• Cultivate and maintain strong client relationships to expand the product portfolio.

Requirements:

• Diploma in Mechanical Engineering
• 2 - 3 years Technical Sales experience in relevant industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Responsibilities:

• Clerical duties and general administrative support
• Attend to phone calls, queries and emails
• Develop and maintain filing system
• Preparation of legal documents (training will be provided)
• Carry out simple payments, invoicing and receipts functions
• Archival of both digital and hard-copy documents

Requirements:

• Proficient in Microsoft Office and Outlook
• Organized and detail-oriented
• Strong customer service and communication skills

Technical Knowledge: Strong understanding of computer systems, networks, TCP/IP, OSI layers, DNS, routing, switching, and protocols.

Communication Skills: Excellent verbal and written communication; ability to explain technical concepts to various audiences.

Problem-Solving: Strong analytical skills for troubleshooting and root cause analysis.

Customer Focus: Customer-oriented mindset with patience and clarity in delivering solutions.

Teamwork: Ability to collaborate effectively with cross-functional teams and escalate issues as needed.

Documentation: Proficiency in creating clear technical documentation and guides.

Adaptability: Quick learner with a proactive approach to staying updated on new technologies and trends.

SLA Compliance: Meet response times, resolutions, and customer satisfaction metrics within defined SLAs.

Youle Mandarin is a young and dynamic Pre-School and Primary School Mandarin Enrichment School. We specialize in Mandarin programmes for children ages 1 to 12.

• Be at the forefront in handling customers’ inquiries, maintaining relationships with existing customers, and coordinating teachers’ and students’ attendance records
• Have to actively drive student recruitment and enrolment of students as well as organize and plan the class schedules for the centre
• Assist in generating daily customer inquiries, student enrolment, class attendance and other relevant centre operational statistics reports
• Assist in all other routine admin work required in the centre daily operations

Candidate Requirements 教师需求

• Ability to handle customers’ inquiries and turn customer leads into actual sales and student enrolment is a must
• Effectively bilingual in Mandarin and English (to liaise with Mandarin speaking associates)
• Able to work both weekends
• Motivated team player with a pleasant personality, positive working attitude, and determination to learn, achieve and excel
• A self-starter who has energy and passion is key to success in the role
• Able to multi-task and work in a fast-paced and dynamic environment
• Marketing competency is required
• Prior teaching experience and working experience in preschool enrichment centre will be looked upon favourably
• Bookkeeping knowledge will be a plus point
• Candidates with relevant experience could be considered for a Centre Manager role

What We Offer 待遇福利：

• Attractive Salary
• Numerous career growth opportunities
• Comprehensive and structured training provided
• Staff incentive
• Not required to work on public holidays, and one year 4 weeks fixed annual leave
• Performance Bonus
• Medical and dental benefits
• Long service award
• School fee discount for staff children

• Position title : Fashion Advisor
• Location: Joo Seng Rd, Uniplas Building ( Office)
• Working Location islandwide
• Working Days: 5 days, Monday- Sunday( rest rotated)
• Working hours : 44 hours (Depending on Schedule)
• Salary : Basic $1800 - $2,500 (Gross up to $3,500)

Job Scope

The Retail Fashion Advisor is the customer service specialist of the store.

You can take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and

Achieving sales, delivering service and operations excellence.

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Our client, one of Asia-Pacific’s leading organizations is looking for:

Desktop Support

Responsibilities:

• First and Second level technical support for users’ desktops and laptops (Windows OS)
  a. Troubleshoot and resolve any hardware, operating system, software problems relating to desktops, laptops including logging into it remotely if required
  b. Manage Windows XP, Windows 7/10/11, MS Office 2003 and above, network connectivity, printer mapping and folder mapping etc
• Office 365 Administration
  a. Office 365 Admin center administration e.g. user creation, deletion, shared mailboxes etc
  b. Intune administration e.g. enrol and unjoin devices etc
• PC Setup
  a. AD creation for users e.g. create, delete, disable etc
  b. Join computer to domain
• Software support
  a. Standard Office 365 software support e.g. Teams’ desktop, MS Word, MS Excel etc
  b. Other Apps support e.g. Adobe Acrobat installation and license assignment, Zoom, FortiClient etc
• Endpoint protection support
  a. Trend Micro Apex One installation and administration
• Printers support
  a. Printers and Konica copiers MFP setup and support including scanning / incoming faxes configuration
• IT Assets
  a. Annual PC Tech refresh for users
  b. Maintains hardware and software inventory and keep it up to date – prepare checkout forms and check-in
  c. Assist in annual assets condemnation exercise
• Liaise with vendors for servicing and quotation.
• Perform patch update and upgrades to computers, hardware, and software as required for end users’ devices
• Create and close tickets on the ticketing system, Zendesk, and provide details and respond in a timely manner to service issues and requests
• Video conferencing support
  a. Manage the installation and maintenance of multimedia displays, projectors, video conference system support
  b. Standby for support for meetings (it can be after office hours but not frequent)
• Room booking supporting including the meeting room lcd panels (knowledge transfer and training will be provided)
• Assist in putting in daily tapes and collection by offsite company, Crown, when Infra engineer is on leave
• Assist in troubleshooting network or internet connectivity. Escalate to Infra engineer to resolve network related and server issues.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Desktop Support”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

• Basic UP $3500 + Commission + Transport Allowances

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Bukit Batok

• AWS + Variable Bonus + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Promote international air and ocean services.
• Cold calls to prospects.
• Prepare monthly sales report.
• Achieve sales target.
• Identify potential clients and develop new accounts.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Conduct Marketplace and research.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Manager

Requirement

• GCE O Level and above
• 1 to 3 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Corporate Customer Service Specialist (IT- Helpdesk Support/ Incident Report/ Ticketing)
• Location : Mount Faber (Attached to the Vendor)
• Working hours : 5 Working day: Monday to Friday - 9am-6pm
• Salary (commensurate with experience) : Up to $3800 + Annual Leave Transportation Allowance + Medical
• Duration : Contract for 6 Months – Renewable
• Industry : Technology/ IT Network

Main Responsibilities:

• Manage systems changes using an established change request process, including assessing the impact, obtaining necessary approvals, and communicating status updates
• to multiple stakeholders.
• Respond promptly to incidents, conducting thorough investigations, and providing timely temporary and/or permanent resolutions.
• Conduct root cause analysis for incidents and proactively implement measures to prevent recurrence. Continuously monitor the effectiveness of implemented measures and make adjustments as necessary.
• Proactively monitor and measure the performance and availability of systems, using appropriate monitoring tools and methodologies. Identify and implement corrective actions to improve system performance and availability based on the findings.
• Monitor and maintain agreed service levels, such as response times for service requests and system availability. Document and regularly update system configurations, and provide comprehensive reports to relevant parties on a regular basis.
• Develop and implement comprehensive service continuity measures, including robust backup/restore procedures and disaster recovery plans, to ensure uninterrupted business operations in the event of a disruption.
• Provide expert technical advice and guidance on systems to customers and project teams, assisting them in making informed decisions and resolving complex technical
• issues.
• Manage the resources and schedule for system implementation and operation activities, ensuring optimal utilization and adherence to timelines

Requirements:

• NO EXPERIENCE REQUIRED - must be from IT background - Training Provided
• At least 2 years’ experience in Customer Service/ Help desk is preferred
• Higher Nitec Certification IT Field or any related discipline.
• IT support and helpdesk experience will be a plus
• Good Communication Skills who can write in details the incident report to submit to the vendor

Email to: [email protected] or call me at: 6398 5689 for more information.

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Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Job Description:

• Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter
• Billing enquiries and cashiering duties
• Schedule follow-up appointments for patients and advice on the necessary tests / investigations
• Assist in preparing clinic reports
• Liaise with doctors, nurses and internal departments on any clarifications for patient matters
• Assist in counter closing

Job Description

• Min N/O/A levels/ Diploma
• No Experience needed/ Full training and guidance will be provided during work
• Must be able to commit to a minimum of 3 months
• Able to start work immediately as positions are urgent

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected] (Attn: Clinic Assistant)

Thank You.

Leon Leong De Cong

R1551708

Recruiter's Ref Code: #HDC

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

Position: Desktop Support Engineer (Band 1)
Working Location: Jurong / Changi (Client Site)
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm
Salary Range: $2,600 - $2,800

Interested applicants can also send your resume to WA:+65 8839 3566 (Ms Angel) and allow our Consultant to match you with our Clients.

No Charges will be incurred by Candidates for any service rendered.

LIEW ONN KEE REG NO : R22108518

THE SUPREME HR ADVISORY EA NO:14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

• Well Established Organization
• Basic $2000 - $2600 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Bishan
• Working hours: 9.00am to 6.30pm (Tuesday to Saturday)

Responsibilities:

• Responsible for administrative matters
• Required to perform front-line customer service tasks such as answering enquiries and following up with email correspondences, etc.
• Co-ordinates, receives and monitors applications for courses, projects and activities at the Area level.
• Prepare claims submission documents for courses, activities, and events and monitor related expenditure.
• Sources for vendors in accordance with the needs of related courses, projects, events and activities assigned budget and prepares Call for Quotations where necessary.
• Supports activities and events as needed.
• Monitor and update office supplies and inventories.
• Submits monthly reports
• Any other duties assigned

Requirements:

• Possess experience in admin related role
• Physically active and interested in outdoor activities (need to organised/participate in outdoor activities)

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492