Total 976 support analyst job vacancies in D22 Jurong, Jurong Island, Tuas

Skills:

At least 4-6 years of strong Business Analysis or relevant experience

Business transformation & management skills/experience is a must

Change management experience is strongly preferred.

Strong communication skills and ability to tailor complex content to stakeholder audiences.

Proven experience in the coordination of multiple dependencies and stakeholders in complex, large-scale deployment environments

Skills:

At least 4-6 years of strong Business Analysis or relevant experience

Business transformation & management skills/experience is a must

Change management experience is strongly preferred.

Strong communication skills and ability to tailor complex content to stakeholder audiences.

Proven experience in the coordination of multiple dependencies and stakeholders in complex, large-scale deployment environments

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Job Responsibilities:

• Attend to sales enquiries, quotations and responding to customer enquiries.
• Manage RFQ, review quote package, generate accurate and detailed quote summary for review.
• Liaise with purchasers on cost involving on the sales enquiries or quotations.
• Follow up with customers regarding quotations.
• Collaborate with internal resources to identify the make/buy logic for the bill of materials.
• Apply work knowledge to improve quote formats and output efficiency.
• Others ad-hoc duties may be assigned.

Requirements:

• Nitec/Higher Nitec or Diploma in Mechanical/Precision Engineering.
• Proficient in Microsoft Excel.
• Familiarity or experience on CNC machining or precision engineering environment preferred.
• Well verse in Microsoft Office.
• Able to interpret mechanical/technical drawings, bill of materials, specifications and Geometric dimensioning and tolerancing (GD&T).
• Familiar with CNC metal machining process like turning and milling etc.
• Pleasant personality and able to communicate well with customers for their request.
• Meticulous, excellent with details.
• Knowledge of SAP is an advantage.

Mandatory Skills

Job Overview

The role involves coordinating between Application and Infrastructure Teams to implement Infrastructure Requirements for Applications.

Responsibilities and Duties:

• To coordinate in setting up Infrastructure and support Application Infra needs.
• Ensure Operating system, Middleware, Database performance ,Security /Bug fix patches , EOS and security (ISCD) compliance in accordance to the bank standards.
• Provides hands on technical expertise (SME) , senior level technical guidance to application team as necessary.
• Assist and respond promptly to incident, investigate and provide temporary/permanent resolution to incidents escalated with respect to Middleware/ Operating system/ Database performance, capacity, resiliency, stability, replication and other key aspects.
• Researching and recommending solution that best meet business needs and enterprise operational requirements.
• Provide technical support to application development teams.
• Evaluate releases of Middleware, Operating system, Database components and its tools to ensure entire environment is complaint with no/minimal impact.

Requirements:

• Knowledge in Kubernetes, Docker, Jenkins, DevOps, other Container platforms.
• Knowledge in Linux OS, Wintel OS, MariaDB or Any Other databases.
• Knowledge in Networking (F5 GTM/LTM or any other SLB).
• Minimum 5 years of professional experience and minimum 3 years of relevant experience.
• Willing to work in shifts and in weekends.
• Team player to work with multiple teams and teammates.

Business Analyst

Our company is one of the leading suppliers of cabin containers in Singapore that provide portable, affordable and flexible space solutions. We strive to deliver reliable products and warm service to our customers from many different industries including Building & Construction, Manufacturing, Maritime and Services. As we expand, we will continue to bring out the best in our people and seek better working experience & environment.

We are seeking a talented Business Analyst to join our team and help us to translate business needs into effective solutions.

As a Business Analyst, you will play a critical role in gathering, analysing, and documenting business requirements to support the development of new business, products, features, and processes. You will work closely with stakeholders across the organisation to understand their needs, identify opportunities for improvement, and recommend solutions to achieve business objectives. The ideal candidate will have strong analytical skills, excellent communication skills, and the ability to work effectively in a dynamic environment.

Responsibilities:

- Discover and evaluate resources (e.g. technologies, systems, software) that can be used to improve the company’s products and services;

- Identity and analyse each department pain points and improvement opportunities;

- Develop strategies, workflows and operating procedures

- Implement systems or technologies that yield productivity improvements or competitive advantage and help departments use systems and technology profitably

- Identify metrics for departmental and technological performance and generate reports for strategic insights and decision making

- Communicate requirements, strategies and feedback to partners and coordinate requirement studies and training across departments

- Supervise system infrastructure to ensure functionality and efficiency

- Provide administration & support for access to system infrastructure, data security and uptime

- Developing and overseeing the budget, grants, milestone delivery, and claims status for the resources, systems or tools implemented.

- Staying updated on emerging tech and trends to support company-wide goals

- Any ad-hoc duties assigned

Requirements:

- A Level, Diploma/ Degree in Business statistics, Engineering, Computer Science, Economics, or a related field.

- Minimum 2 years’ relevant experience in related field or in a similar role.

- Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, etc.)

- Deep expertise in Salesforce, SQL, Python and manipulating large data sets

- Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.

- Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

-

- Self-driven, adaptive and Excellent interpersonal, written and verbal communication skills.

- Self-motivated and results-oriented, ability to work independently and as part of a team.

- Capable of multitasking in a fast-paced work environment.

Join OSG Containers and Modular Pte Ltd and be a part of our exciting journey, if you have a passion for sales, a strategic mindset, and a drive for success, we encourage you to apply.

To apply for this position, please send your resume outlining your personal details and relevant experience.

Company Overview

Achieve a promising career with OSG by joining our journey to become Singapore’s leading supplier of containers and modular space solutions! Get acquainted with clients from a wide range of industries, government and MNCs! Accepted candidates can look forward to a friendly, respectful and rewarding working environment. Join our family now!

We believe in building for all a:
1) Progressive working environment
2) Friendly & respectful culture
3) Rewarding & enriching experience

Our core values are being Optimal, Smart & Genuine.

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

Responsibilities:

• Under general supervision, facilitates and conducts analysis of supply chain data including company and industry trends in key categories and supplier groups to support supply chain teams.
• Under general direction, develops, enhances, tests and implements analytical reports to support supply chain processes and required metrics.
• Utilizes various data sources to assemble, analyze and provide deep business insights from the data.
• Takes ownership of reporting using internal data and industry trends, and compiles research using third party data.
• Identifies and proposes automations and efficiency improvements by leveraging technology that will address critical projects and business needs.
• Leads or assists smaller scale projects and interacts with vendors to enable project outcomes.
• Presents data findings and deep business insights to various levels of management, including direct supervisor and executive leadership.

Requirements:

• Degree required, preferably in STEM, Computer Science, Supply Chain, or Business Analytics Basic knowledge to Microsoft VBA, PowerBI, PowerAutomate
• Good analytical skills
• Public relations skill and ability to communicate with multiple stakeholders.
• Ability to think and work independently in project management and problem solving
• Flexibility to work within a multi discipline team and receive dynamic on the job training

· Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for two consecutive years (2020, 2021).

· Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

This is a Career Conversion Programme (CCP for Advanced Biopharmaceuticals Manufacturing Professionals (Place-and-Train) under Workforce Singapore (WSG) and candidates must meet the following criteria and are open to the following conditions:

· PMETs/Mid-Careerist with no prior work experience in Biopharma industry are welcome to apply

· Singaporeans/PRs only

· Open to 2 year contract

WHAT YOU WILL DO

JOB PURPOSE

The Operation Support Specialist coordinates and supports all manufacturing related activities:

• Documentation review, issuance and preparation. • Completes manufacturing Prepares and issue necessary documents on a timely manner for manufacturing use. • Supports document revision (SOP, Forms etc.) when necessary to improve the system of batch record review in accordance with cGMP requirements. • Maintains the proper filing and safe keeping of all relevant manufacturing documents and have it available when needed including controlled copies • Completes post manufacturing batch documentation reviews, provides straight-through document accuracy metrics and leads associated improvement initiatives • Create the Material Transfer Order Request and ensure the production required materials are ready for manufacturing as per BOM list. • Test script execution for MES changes to MBR • Act as a super user for SAP to ensures SAP inventory accuracy, supports manufacturing related stock adjustments and/or reversals and trouble-shootings. • Ensure the Process Order is technical completed and closed. • Data collection and metric tracking to support Tier process. • Update APR and CPV for nominated Pharm South products. • Initiate and investigate for any operation support related deviations in Quality Management System. • Supports development of a continuous improvement framework within the overall IPT improvement program.

WHAT YOU MUST HAVE

• Degree in Chemical, Mechanical, Electrical Engineering or equivalent

• Demonstrate experience working in the manufacturing-based industry, including: • Manufacturing operations support

• Project Management • Experience with continuous improvement, Lean Six Sigma methodology and the application of Lean tools (preferred)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

Company Description

Cogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO tank depot, automotive logistics, and transportation services in Singapore. It also operates warehousing and container depot businesses in Malaysia.

IT System Analyst
This is a full-time on-site role located in Singapore for an IT Systems Analyst. The IT Systems Analyst's responsibilities include the following

Responsibilities:

1. Assist in project management and co-ordinate with in-house developer, vendor, customer and business stakeholders to ensure projects meet project scope, budget and schedule with proper project plan
2. Translate requirement from business unit to applications
3. Analyze user's requirements, feasibility, cost, time and resources required, compatibility with current systems, potential problem area and recommending solutions for projects
4. Responsible for the maintenance of application changes request
5. Provide application support, including but not limited to conducting training to users, application server maintenance, data analysis
6. Responsible for creation of all system documentations, and to ensure that they are kept up to date.
7. Work closely with external vendors and internal uses in the development/support of the new system

Job Requirements:

1. Diploma/Degree in relevant discipline or relatable working experience in IT field
2. At least 4+ years of working experience in participation of business application development, technical and business analysis
3. Understanding of Software Development Life Cycle (SDLC)
4. Application/Software design, development, integration, testing experience
5. Facilitation, negotiation and conflict resolution skills and demonstrated success at building teams and relationships with key stake holder in a project
6. Strong written and verbal communication skills
7. Analytical skills and attentive to details
8. Able to work independently without supervision
9. Liaising work and vendor/client management

Others Information:

1. 5-days work week
2. Meal allowance
3. Medical, dental & insurance benefits
4. In-house gym & entertainment room
5. Company Transport: 2 ways from Jurong East

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• Manage IT infrastructure platform projects and assist with the deployment process.
• To administer and configure infrastructure system and application (Active Directory Services, telephony, server storage, backup etc), network devices (Firewall, routers, VPN, internet proxy, wireless, etc), desktops, laptops, mobile devices, printers and POS. NAS), Compute Platform (Server system hardware) and Infrastructure services systems (MFT, Enterprise batch job management, Monitoring tools, patch management tools, inventory)
• Monitor system performance, troubleshoot and resolve issues related to the IT infrastructure.
• To ensure systems are backup automatically, disaster recovery plans and patches are carried out successfully and monitor the systems resources usage closely.
• Regularly maintain up-to-date documentations for infrastructure activities & user guides.
• Render technical support when required after office hours and weekend support if required during in-house events.
• Ensure regulatory and legal compliance in infrastructure operations and maintenance activities.
• To manage in-house POS system and related hardware
• Should be well versed in Firewall and Network concepts with Cybersecurity background is a must.
• Good knowledge on SSL off-loading concepts.
• Commitment to complete tasks on time and team work.
• Articulate in excellent written and verbal communication skills.
• Perform other duties assigned by management
• Able to quickly learn and adapt in any technology.

Requirements:

• Degree in IT / Computer Science
• Minimum 3 years of experience in IT System Infrastructure implementation / maintenance
• Product knowledge of Microsoft Windows, Active Directory, VMware & Fortinet
• Good technical skills in configuration and troubleshooting PC, network issues including back bone infrastructure issues, server hardware knowledge and Cybersecurity skills.
• Hands-on experience with Windows environment and experience in configuring servers, switches, Microsoft 365 technical support and Telephony systems support.
• Pen test certified will be an added advantage.

We are looking for an Application Support Engineer to join a software solutioning company delivering FinTech Applications.

• Salary package up to $4,200 + AWS + VB (~2 months bonus)
• Gain exposure to the latest web technologies
• Central work location - Hybrid working arrangement

Responsibilities:

• Provide daily support to users including answering questions, analyzing problems, and quickly forming solutions to return systems to proper operation.
• Maintain detailed records of daily interactions with users, reported issues, and completed solutions.
• Collaborate with Level 2 technical staff and project managers to establish goals and objectives for system improvements and upgrades.
• Create and implement new processes to improve efficiency and customer satisfaction.

Requirements:

• Qualification in Computer Science or equivalent.
• Experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• 12-hour shift arrangements are in 3-2-2-3 (Work - Rest - Work - Rest days) rotating manner.
• Mandarin is required for business communication needs.

Interested candidates may apply via email to [email protected] (indicating Job ID J43936 for faster processing). All job applications will be processed with strict confidence and only shortlisted candidates will be contacted.

Lee Wen Ying (Mattias) - R23112909

ScienTec Consulting Pte Ltd - 11C5781

Operations

· Process the orders from retail and foodservice customers.

· Manage invoice submissions and paperwork.

· Liaise with food suppliers for order fulfilments.

· Coordinate with warehouse and logistics partners for stocks deliveries.

· Support Operations team on admin requirements.

· May need to enter warehouse/ cold room occasionally.

Marketing

· Prepare weekly update of channel marketing and price promotions reports for team meeting.

· Coordinate with different channels and suppliers for tactical marketing and price promotions.

Business Development

· Promptly supporting in listing new products and promotions as per agreement between KCT and channels.

You may also deposit your resume to [email protected].

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Responsibilities:

• To design, create and maintain various websites in DCS by providing friendly user experience and identifying customer user journey.
• To oversee projects in DCS by applying project management and Software Project Lifecycle knowledge
• To transform DCS's processes into automation processes to enhance productivity and efficiency.
• To develop and design process workflow based on requirement define by end-users.
• To drive continuous improvement in work processes and environment to achieve assigned purpose KPI.
• To draft technical documentation on each workflow and conduct training to stakeholders using them
• To oversee DCS's IT system such as Odoo ERP, WordPress CMS, Business Process Automation, Enterprise Content Management.
• Ensure that IT-related tickets are resolve promptly and meet the Service Level Agreement set by the department.
• Ad-hoc tasks like Account Management for certain applications, Infrastructure supports and any assigned tasks.

Requirements:

• Degree in IT / Computer Science.
• Minimum 3 years of experience in IT software Systems / solutions.
• Experience with WordPress and proficient in one or more frontend framework (HTML5/Angular/React JS).
• Good understanding of information system technologies and software application.
• Proficiency in one or more backend languages (Java/Python/PHP).
• Strong fundamentals in software engineering. Data structures and algorithms.
• Proficiency in database and data analytics will be an advantage.
• Experience in frontend and backend web application development will be an advantage.

Job Description

• Maintain policies and procedures when working with clients and provide appropriate information;
• Be able to understand nature of client issues and resolve them in timely and efficient manner;
• Self motivated and be team player;
• Collaborate with team members on knowledge transfer, procedures and standards;
• Maintain accurate records of daily communications and issues resolve.

Job Requirements

• Min 1 year experience in Desktop Support
• Proficient knowledge of MS Office Suite
• SQL Knowledge & SDLC knowledge added advantage

Job Highlights:

• Basic up to $3300 + AWS + VB
• Transportation allowance S$8WS + VB80 (if applicable)
• Monday - Friday
• Candidate can select their preferred start work hours (8am-5.15pm/8.30am-5.45pm/9am-6.15pm)
• Bartley
• Our client is a global leader in FMCG market expansion service provider

Job Responsibilities:

• Utilize various communication channels including emails, phone calls, and other mediums to effectively address client concerns and resolve issues.
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery.
• Maintain adequate stock levels to meet customer demand.
• Engage in negotiations and finalize deals, while also handling customer feedback.
• Take the lead in providing operational support to sales by following up with new customers for required information and documentation.
• Manage day-to-day operational aspects of order fulfillment and customer service.
• Process customer orders, including price quotations, stock checks, issuing Proforma invoices, and confirming shipment schedules.
• Serve as the primary point of contact for customers regarding product pricing and stock availability.
• Coordinate with Logistics and Accounting departments to ensure seamless order shipments.
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists.
• Generate daily, weekly, and monthly sales reports.
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as needed.

Job Requirements:

• Minimum Diploma in business administration with at least 2 years’ experience in sales coordination/customer service in the FMCG sector preferred.
• Able to multi-task, prioritize and good time management.
• Good shipping acknowledge will be advantageous
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates will be notified.
We wish you all the best in your career search.
You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Ian Gan Zhi Shen | EA Personnel No.: R21102913

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Project details

Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank

Responsibilities:

Working as a Senior Point of Contact and Team Lead for our Treasury application BAU 24*7 support engagement covering 11 Major and critical applications across the Treasury platform:

- L1 application technical and functional support in production treasury application support environment

- Collaborate with different technology and business teams to resolve all the stability issues such as business days service restarts, EOD SLA delays and service failures to absolute minimum and targeting to zero incident

- Ensure all team members are following Incident, Change and Problem Management protocols as per Bank policies.

- Being Production support Team Lead by managing the Team and addressing Team bandwidth, ROTA and issues

- Introduce the Production support best practices and implement at the client site

- Weekly change request / production deployment review and management.

- To run the monthly client governance meeting and Manage regular interaction with the application end users and stakeholders management

Requirements

- 10+ years of strong experience in production treasury application support environment

- Past experience in playing the role of Support lead role and managing support team across the platform

- Strong experience in providing L1 & L2 application technical and functional support

- Good Knowledge on Treasury platform architecture and infrastructure

- Good Knowledge on SQL and Pl/Sql

- System backup's w.r.t UNIX and Database

- Excellent team collaboration

- Excellent written and verbal communication skills

- Strong stakeholder management

- Flexible in working in shift timings and over weekends

Job Responsibilities

• Support the preparation of transfer pricing documentation reports for the Group, in line with OECD transfer pricing guidelines and local regulations.
• Engage with internal stakeholders and cross-functional teams to gather information required for transfer pricing compliance purposes.
• Support the preparation and filing of local direct and indirect tax returns for Singapore entities.
• Staying up-to-date with changes in tax laws and regulations, conducting research on tax issues and advising the Group on potential tax impacts and opportunities.
• Collaborating with internal teams, external advisors and tax authorities to address tax-related inquires, issues and negotiations.
• Participate in tax incentives initiatives and support relevant incentive applications and compliance requirements.
• Identifying opportunities for process improvements in tax-related workflows and systems.
• Providing tax advice to business teams to ensure tax considerations are integrated into decision-making processes.

Job Requirements

• Degree in Accountancy / ACCA, CPA or equivalent.
• Possessing an accreditation from Singapore Chartered Tax Professionals (SCTP) would be an added advantage.
• Good working knowledge of OCED and local transfer pricing guidelines.
• Excellent analytical and project management skills.
• 3 to 5 years working experience with transfer pricing or tax compliance related role derived from international public accounting firms or in-house tax function.
• Have an analytical and resourceful mindset.
• Reliable, responsible team player and keen to learn.

Job Descriptions

• Understand clients' business functions and objectives so as to propose appropriate and efficient solutions.
• Conceptualize and Design user friendly interface.
• Prepare detail specifications, design documents and test cases.
• Manage scope of work and project schedule based on the agreed timeline committed to clients.
• Monitor entire SDLC development.
• Train clients on the ERP software solutions discussed and developed for them.
• Make sure successful live run of all clients assigned.
• Carry out post implementation support.

Requirements

• Degree from Computer Science or System Information, Accounting or Business Studies
• Strong interest in ERP solutions, e.g. Project Costing, Supply Chain Management, and Payroll.
• Responsible for answering queries in English and Mandarin on system maintenance and application solutions for Chinese market
• Keen interest in Project Implementation and Management.
• Good Inter-personal communication skill.
• Proactive, highly self-motivated, result oriented and can work independently.
• Must be very Customer Oriented.
• Ability to prioritize and handle multiple tasks.

Job Description

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects

• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation

• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.

• Data analysis on specific requirements for technology projects

• Communication of requirements to development and testing teams

• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.

• Prepare comprehensive documentation, including functional and technical specifications, test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services

• 3+ years of experience in regulatory reporting space (MAS experience a plus)

• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm

• Experience with development methodologies including waterfall or agile

• Experience coordinating projects across multiple teams / functional areas

• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.

• Excellent attention to detail, with the ability to identify discrepancies, trends, and potential reporting issues

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions

• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic.

The System Analyst is a member of the Global Center of Excellence. The candidate will act as the gatekeeper of Biosensors' blueprint document (BPB) and is the key to ensure its integrity and completeness. The candidate will routinely review the BPB and align it with the growth of the company. Candidate will also provide guidance and direction to the roll-out consultant and ensure that the new implementation is in-line with the agreed business processes.

Responsibilities

• Manage and govern Biosensors blueprint Document. Regularly review and update the document to keep it relevant and in-line with Biosensors business growth.
• Lead and provide guidance to the functional and technical teams to ensure the solution designed does not deviate from the BPB.
• Provide 1st and 2nd level support to the business and ensure issues are properly closed and resolved.
• Organise and lead the functional and regression testing exercises.
• Review deliverables submitted by the roll-out team and ensure the document complies with Biosensors policies and procedures.
• Ensure the integrity and relevancy of the business process blueprint.
• Successful roll-out of the responsible modules in any implementation and ensure the project is properly documented.
• Ensure support tickets are properly resolved and closed in a timely manner per the service level agreement.
• Maintain high level of user experience with IT solutions and services.
• Maintain high system availability of IT solutions and services.
• Manage compliance with existing rules / regulations
• Provide and deliver ideas for improvements, in own areas and others
• Lead and be involved in improvement/implementation projects

Skills

• Minimal 5 years SAP FICO experience with at least leading 3 full cycle module roll-outs.
• Extensive experience with business processes and familiar with ASAP implementation activities.
• Experience with Process Mapping and Documentation.
• Ability to create and write formal proposals, recommendations and business cases.
• Experience in dealing with all levels within the business from end users to the management board in a complex stakeholder environment and capable of presenting ideas, recommendations, projects and business cases in a non-technical manner.
• Ability to communicate and interact effectively with people (internally and externally) at all levels.
• Ability to coach and mentor others by sharing knowledge and experiences.
• Proven people management and development skills.
• Ability to analyze problems from both a business and technical viewpoint.
• Effective problem solver with ability to examine and re-engineer processes, procedures and practices.
• Ability to think laterally to conceptualize and visualize solutions.
• Ability to plan and be systematic.
• Ability to work effectively individually as well as within a team.
• Ability to prioritize and meet deadlines.
• Excellent written and oral communication skills.
• Possess recognised degree in information technology or computer sciences or equivalent substantial information services experience in a commercial environment.

Responsibility

• Provide pre-sales support, project implementation and technical support of security products
• Involve in troubleshooting and solving technical issue
• Implement improvement of product configuration and servicing
• Ensure that products delivered to meet customers satisfaction and requirements
• Manage the resources within budget and project schedule

Requirements

• Diploma or degree in Electronic, Electrical or any other engineering
• Min 3-5 years of working experiences in technical/project management
• Posse strong leadership qualities with good communication and hand-on approach
• Knowledge in MS Office, AutoCAD and project management
• Prefer with Singapore class 3 driving license

Job Description

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects

• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation

• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.

• Data analysis on specific requirements for technology projects

• Communication of requirements to development and testing teams

• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.

• Prepare comprehensive documentation, including functional and technical specifications, test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services

• 3+ years of experience in regulatory reporting space (MAS experience a plus)

• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm

• Experience with development methodologies including waterfall or agile

• Experience coordinating projects across multiple teams / functional areas

• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.

• Excellent attention to detail, with the ability to identify discrepancies, trends, and potential reporting issues

• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions

• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic.