Total 709 support analyst job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

Summary

The analyst will contribute to the growth plan of the Company by monitoring key performance metrices and collaborating with various departments to conduct short- and long-term analysis to identify opportunities and mitigate challenges in the market.

Key Responsibilities:

• Monitor key commercial metrices such as performance, account receivable, transhipment dwell time to ensure KPI fulfilment
• Analyse customer performance data and prepare relevant reports/presentations for Business Reviews
• Prepare weekly reports on attributes such as volume performance and utilization ratios
• Collaborate with relevant departments to conduct supply and demand analysis on respective trades to anticipate service impact
• Conduct long term market impact review through detailed analysis on orderbook and anticipate competitors’ capacity deployment
• Perform detailed analysis on competitors’ strengths, weaknesses, and slot cost estimates
• Conduct Marco Economics analysis for potential opportunities and threats
• Conduct contributions analysis through services, origin, type of equipment, customer, segment
• Explore potential investment opportunities on new market and domestic development via various joint venture or takeover

Minimum Requirements:

• Degree in International trade, management or relevant discipline
• At least 2 years of experience in maritime industry with focus on logistics, operations, chartering and asset management
• Proficient in MS Office suite, especially Excel and PowerPoint
• Experience in project management

**This role is opened for local employment only

**Salary package (local) & job title shall commensurate with experience.

**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:

(i) To process the application for the role being applied for;

(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and

(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

As a subject matter expert for the assigned functional domain, partner up with domain stakeholders to understand learning delivery goals and context, to help achieve the defined organization outcomes.

Accountabilities

• Translate customer needs to be enable by systems or systems' functions by working with stakeholders to identify business needs; conduct in-depth analysis of the business requirements specifications, processes and feasibility studies on possible business solutions.
• Participant projects in the capacity as a project lead or subject matter expert, both in-house and out-sourced, to meet project scope, budget and schedule, with proper project plan that is closely monitored and if necessary, adjusted; which will include the managing of service providers (either internally or outsourced) to support successful delivery.
• Participate in efforts to develop and execute testing, training and documentation to ensure quality and usability of solutions.
• Make recommendations and propose functional solutions to meet business/project requirements.
• Apply continuous improvement efforts for application, support and practice development efforts to improved system capabilities or to ensure systems reliabilities/robustness.
• Provide deep or escalated functional/technical assistance for end-user troubleshooting, bug fixes, “how-to” assistance and enhancements, and to ensure timely resolutions for application issues and appropriate application design.
• When assigned, manage projects to ensure successfully delivery.
• Provides required documentation and participates in architecture reviews to ensure that the solutions comply with standards and the use approved technologies.
• Provide/Conduct training to users (staffs) to start using the system or be effective in using the systems.
• Train team members to have the knowledge and be effective in using/supporting/ enhancing a delivered system/solution.
• Support development of team capabilities to meet organizational strategies/goals by developing the capabilities of the team by guiding & coaching junior team members.
• Understand Marketing Qualified Lead and Sales Qualified Leads and able to apply into daily work.

Job Requirements

• Diploma/Degree in Information Systems or equivalent.
• Have 3-4 years of working experience in sales & marketing application/system development or as a system functional consultant for specific/assigned business domain.
• Have experience in system functional development, deployment, and integration of software solutions.
• Have worked in an Agile environment involving intra and inter-team dependencies and with scrum methodology practices.
• Experience in vendor, project, service, people, stakeholder/customer management and process improvement.
• Experience with software test methodologies, test scripting and testing tools.
• Have functional knowledge and experience working with the required (or similar) domain technologies (e.g. MarTech,Salesforce, CRMs, AWS).

Professional Education/License (if any)

• Salesforce/Salesforce Marketing Cloud, CRM, Web certifications
• API, AWS certifications (desirable).
• Project management, Scrum certifications (desirable).

Skills

• Excellent interpersonal and communication skills both written and oral.
• Good problem-solving skill that is able to analyse issues from multiple perspectives and derive pragmatic and comprehensive solutions to problems.
• Ability to work effectively under tight deadlines and juggle several delivery simultaneously.
• Able to uses specific business knowledge and general business acumen to support effective engagement for major initiatives.
• Project management and Agile/Scrum (desirable).

This is a role that requires financial expertise and understanding of professional consultancy business environment to perform detailed analysis of business and project financial statements. In monitoring of business performance, your findings and recommendations will support business decisions to improve forecast accuracy and aid solution seeking in driving business performance improvements.

The role has a high visibility to Management and opportunity to drive process improvements.

Responsibilities:

1. Support the business finance team to ensure key deliverables and timelines for business reviews or submissions are met.

2. Support tracking and analysis of monthly forecasts vs actuals for backlog, booking and revenue by business lines, explaining forecast movements and identifying key drivers for changes or variances.

3. Run regular performance tracking reports and work with business to highlight risks / opportunities, analyze growth trends and margins.

4. Build, revamp or enhance templates/reports to facilitate efficient and effective planning, reconciliation, and review. Make use of financial reporting systems to extract data or build dashboards, perform uploads into financial reporting systems.

5. Participate actively and work closely with business leaders to support business improvements and Finance team to drive accuracy in reporting and forecasts.

6. Work independently in fast-paced environment, with the ability to handle some ambiguity and initiate escalation or follow-up where needed.

7. Participate in semi-annual budget exercise, work closely with project finance leads on budget preparation, and assist with the preparation of budget reports and presentations.

8. Assist with the monthly preparation of Division reports and identify areas for improvement, digitalization.

Requirements:

• Degree in Accountancy, Finance or Business with at least 5 years in a related role in service-related organization or construction industry.
• Strong quantitative and analytical capabilities with advanced Excel skills. Good commercial sense, able to learn on the go and comfortable with ambiguity.
• Applied knowledge of business systems (e.g. Hyperion Financial Management, Oracle EPM, SmartView etc.) would be an advantage.
• Good verbal and written communication, comfortable communicating with multiple senior leaders.
• Adaptable and able to work under pressure, good personal efficiency, can-do attitude.
• Self-motivated and a keen learner with an inquisitive mind.
• A good teammate who is hands-on, meticulous and able to manage multi stakeholders.
• Advanced EXCEL user with good financial modelling experience

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts including night shift
• Able to work on weekend and public holiday

Responsibilities:

· Provide technical support in Satcom system management

· Assist customer in using the link budget tool for capacity planning and management

· Execute O&S activities to maintain Service Level Agreement

· Perform System health monitoring and security monitoring

· Prepare, execute and report preventive maintenance tasks

· Standby for corrective maintenance and provide ad-hoc on-site supports

· Lead and able to troubleshoot and resolve system issues

· Participate in continuous improvement activities on the Systems

· Support configuration management and obsolescence management

· Support patching of software as when required

· Update of documentation as when required

· Coordinate and liaise the technical meetings with all stakeholders

· Manage vendors for the delivering of their services

· Perform compliance assessment and reporting

· Manage documentation, change control and traceability

Requirements :

· Tertiary qualification (Diploma or Degree) in Electrical and Electronics Engineering, Computer Science, Information Technology, or other engineering related discipline

· Experience in SATCOM Systems is a must

· Experience in Satcom link budget calculation is an added advantage

· Minimum 3-5 years of working experience in an engineering role in project and service delivery

· Possess IT networking skills such as ability to configure routers/switches

· Knowledge on different communication protocols at Network and Application level i.e. TCP/IP, HTTP, FTP, LDAP, SNTP, etc.

· Experience in Linux operating system, network tool, and virtualization.

· Some knowledge of mechanical engineering is useful

· Able to work both independently and in a team-oriented, collaborative environment

· Strong oral and written communications skills.

Responsibilities :

• Work with overseas Business Line unit to perform installation, checkout, integration and testing of radar systems onboard vessels
• Participate in System interface and integration tests
• Work with platform contractor in shipyard for mechanical installation and cabling works
• Setup the radar system, align, calibrate and perform checks to prepare for acceptance tests
• Conduct acceptance tests in harbour and performance tests at sea
• Evaluate system performance and generate test reports
• Support end-users to resolve technical and maintenance issues during System warranty
• Manage and coordinate with stakeholders for other Integrated Logistics Support activities
• Interface with other technical support personnel, engineering and product management to escalate and resolve issues
• Monitor system performance and make continuous improvement
• Determine and implement specific technical needs to improve reliability and maintainability
• Track and report project/service status
• Establish close collaboration with stakeholders and ensure customer satisfaction
• Support bids activities when required

Requirements :

• Diploma/Degree in Electrical & Electronic or Computer Engineering or related discipline
• Minimum 5 years’ experience in engineering role in Communication & Surveillance projects
• Require knowledge on Linux system, Wireshark tool, network and cybersecurity
• Good experience working on radar systems onboard vessels
• Experience in performing system maintenance and handling of SLA
• Solid trouble-shooting skills and problem solving experience
• Ability to work both independently and in a team-oriented, collaborative environment
• Organized, motivated and focus on customer needs
• Require occasionally to work late and during non-office hours to complete the task in critical situations
• Readiness to travel overseas occasionally for trainings and meetings
• Familiar with defence business, physically fit and comfortable working on different military platforms
• Knowledge of Thales radar systems, especially FCR – STING/STIR will be an added advantage
• Ability to lead others and candidate with more relevant experiences will be offered for a senior position

ADMINISTRATIVE SUPPORT ASSISTANT

11am-8pm

Prefer female

We locate at Midview Building Bukit Batok

Job Function

Admin / Secretarial, Advertising / Media, Customer Service, Sales / Retail, Social Services

Job Description & Requirements

1. Data entry of day to day sales transaction

2. inventory tracking and management

(motorcycles and stock)

3. handle customer ( rental motorcycle)

4. *Update social media, Instagram, facebook, tik tok

5. any other adhoc request by management

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Department of Psychology invites applications for a Temporary Management Support Officer (12-month contract). The candidate is expected to work about 24 hours per week and will be paid $15 per hour.

Duties and responsibilities will be split between the Clinical Masters and the Continuous Education and Training (CET) programmes.

Clinical Masters Programme (Clinical and Health Psychology Centre)

• Transfer data to One Drive from Titanium
• Online / Referral Registration
• Scanning of old protocols to One Drive – Client Case Folders, old case files to be shredded
• Assisting Admin on end and start of placement mattersConfiguration of laptops
  Housekeeping of intern rooms
  Housekeeping of SharePoint Folders
  
• Ad hoc: Maintenance of CHPC Test Library Protocols and kits
• Ad hoc: Assisting with Professional clients when available

Psychology CET Programme

• CET Advertising

1. Design advertising materials such as Poster, Website Banners, Brochures etc.
2. Design and develop our yearly Professional Certificate (PC) report
   

• Workshop Support

1. Booking of training venues
2. Liaising with caterers for setup
3. Attendance taking
   

• Post-Workshop Admin

1. Consolidating training results from trainers
2. Issuance of certificates
   

• Monitor participants who have completed the required workshops for a PC

Qualifications

A diploma holder good with computer skills and ability to design EDMs

Location: Multiple location (East/West/North)

Responsibilities:

1. Hardware and Software Management:Install and configure computer hardware, software, systems, networks, and printers.
   Replace components for servers, including mainboards, CPU, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.
   
2. Technical Support:Respond promptly to service issues and requests from customers.
   Provide technical support to address a wide range of IT-related concerns across various customers.
   
3. On-Site Support:Offer on-site support for IT issues at customer offices, ensuring timely resolution and minimal disruption to operations.
   
4. IT Inventory Management:Perform and maintain an up-to-date IT inventory list for customers.
   
5. Server Management:Handle server-related issues through the ticket system.
   Escalate complex server issues to the server supplier TAC (Technical Assistance Center) and diligently follow up on resolutions.

Requirements:

• Min Nitec in Computer Science, Information Technology or related disciplines
• Candidate with no experience is welcome to apply, training will be provided
• Proficient in equipment installation and troubleshooting.
• Strong knowledge of data center operations.
• Excellent organizational and communication skills.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Responsible for the development and improvement of business processes from client
• Tracking performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyse information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Having 1-2 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
• Preferably knowledgeable in Information Technology infrastructure
• Effectively managing multiple projects and tasks of varying complexities
• Able to perform well under pressure
• Proficient in MS Office suite of application software
• Having strong analytical skills
• Hands-on and hardworking with keen interest in the Web Content Management System technology
• Having basic web knowledge and SQL would be an advantage
• Excellent teamwork attributes.
• Must possess at least a Bachelor’s Degree.

Other Requirements:

• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

You will be a member of the PeopleTech team to roll out Digital solutions such as RPA, SaaS solutions, manage releases, change requests, system supports, reporting & analytics, and drive system adoption.

As a functional business analyst of the project team, you will be responsible for key project implementation activities such as process standardization, requirements gathering, solution design, stakeholders’ management, system testing, end-user training, and system adoption. You will work with internal users, cross functional team, IT and/or the outsourced systems integrator throughout all project phases. You will continue to support and maintain the system post go-live.

Responsibilities:

(a) Project Implementation & Post implementation Support

• Facilitate design workshop to simplify and standardize/streamline HR processes/sub-processes
• Play a key role in project implementation activities (process harmonization, design, testing, etc)
• Perform extensive validation and testing of digital solution
• Supports change management activities (roadshow, end-user training, build contents, etc)
• Provide support post implementation

(b) SaaS Releases & Enhancements

• Manage and deploy new system changes (impact assessment, testing, end user training, etc)
• Manage and deploy change requests globally

(c) Reporting & Analytics

• Supports operational reporting & HR data analytics

Requirements:

• Bachelor's degree in Computer Science or related field.
• Minimum of 7 years’ experience in HRMS implementation and/or system support.
• Technical expertise in SaaS (SAP SuccessFactors) HR modules such as Employee Central, Organization Management, Recruitment, Onboarding, Time, Performance Management, Succession Planning modules, etc.
• Experience in Robotic process Automation (RPA) and Data warehouse is preferred
• Proven ability to drive process alignment, elicit user requirements, process documentation.
• Attention to details, self-driven, hands-on problem-solver and multi-tasker with sound analytical and decision-making skills.
• Strong team player with the interpersonal skills to influence and interact well with stakeholders; an effective communicator with the users and project teams to ensure project success.
• Ability to operate under tight schedules to meet deadlines.
• Proficiency in PMP, Agile, Microsoft Access, Excel, Macros, Tableau, etc tools will be an added advantage

About the Role

In this role, you will be a core member of our Operations team, specifically in Aftersales. We are looking for a talented Aftersales Quality Support Coordinator to join our team.

Your Team

You will report directly to the Operations Director, and this is an independent contributor role.

What You Will Do

• Managing Distributors’ Product Failure ReportBeing the 1st contact point for distributors to report product failure on the field.
  Work with Global Quality Team to investigate quality failure related matter.
  Follow up Failure Analysis Report with Global Quality Team.
  Maintaining a good relationship with distributors’ service center to cross share technical and product knowledge.
  
• Managing RMA reportsAnalysis failure pattern from RMA for improvement of next generation product development.
  Periodical visits to distributors’ Service Centre for RMA stock count, and contributing suggestions for improvement of regional service centres.
  
• Proving feedback and constructive suggestions on product quality to the Global Quality TeamAttending Weekly Quality Improvement conference calls.
  
• Providing technical solutionsWorking closely with the Global Quality Team to enhance product knowledge and assist distributors’ service centers.

What You Need

• Proven experience in quality support coordination.
• Ability to work with distributors externally, as well as internal stakeholders globally.
• Ability to work independently and as part of a team.

What is Nice to Have

• Adaptable to ambiguity, changes and be at the forefront to lead change in both actions and behaviour.
• Ability to work independently and collaboratively in a culturally-diverse team environment, and understanding what it means to achieve success with others and through others.
• Excellent communicator and able to perform well in a matrixed organization. Proven experience in managing and influencing a network of local senior managers, managers or distributors in a cross functional team.

What Makes You Eligible

• Any offer of employment is conditioned upon the successful completion of background reference checks.

What We Offer

• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging work-life integration and collaboration in a global environment.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalogue.
• Access to employee discounts on world-class HARMAN products (JBL, Harman/Kardon, etc.).
• “Be Brilliant” employee recognition and rewards program.

Roles and Responsibilities

Reporting to the Deputy Finance Manager, the Senior Finance Analyst will play a key role in the Finance team to deliver the full spectrum of professional finance, tax and compliance activities to Woh Hup (WH) Group of companies. This position offers the opportunity to gain a deep expertise within the finance & tax function with the ability to work with senior stakeholders including those in joint ventures, banks, and government bodies, and to lead and drive business optimization projects from the planning through to implementation.

Given the dynamic nature of the business, the below is a non-exhaustive list of deliveries expected from the candidate. However, it covers the foundation responsibilities and capabilities that are required for the candidate to be successful in this role.

• Governance and compliance: Ensure compliance with local regulations and company policies. Assist in planning, designing, and implementing compliance and governance frameworks, programmes, and initiatives to identify potential areas of compliance vulnerability and develop strategies. Participate in internal control review and follow-up on actions for gap closure.
• Corporate Income Tax: Prepare and review corporate income tax computations and tax related work for Singapore Corporate Income Tax (“CIT”) compliance. Assist to oversee and manage tax compliance delivery process for the Group for local and regional portfolios. Coordinate the completion of any required tax compliance for the Group including follow up with internal contributors to ensure timely responses to requests and completion of tax filings. Contribute in development of tax control framework and processes to drive accuracy and efficiency in the direct tax compliance delivery.
• Indirect Tax: Preparing and reviewing GST returns prior to submission to IRAS. Conducting GST health checks on GST returns. Reviewing and providing advice on GST compliance processes. Assist in tax audits and queries from tax authorities. Assist Deputy Finance Manager in relation to Transfer Pricing compliance including planning of comprehensive tax and transfer pricing strategies for local and regional portfolios.
• Change management and growth opportunities: Support and shadow the Deputy Finance Manager for transformation and growth projects, e.g. but not limited to new business new ventures/expansion, supporting through providing finance and tax advice and initiatives to adopt new tax legislations and controls, mitigate risks and project managing implementation of new systems and digital transformation.
• Adherence to safety in the workplace

Skills and Requirements

• A degree in Finance/ Accountancy or its equivalent.
• Minimum 4 years of relevant experience and expertise across the spectrum of Finance/Tax competences with solid foundation in tax reporting / compliance, financial accounting, operational accounting and reporting, and working knowledge of IT systems implementations. Finance professional qualification and SAP knowledge preferred.
• Confident in managing large and complex data sets in Excel and in a wider digital environment. Able to assess data, extract insights from financial and accounting software and navigate between different types of digital tools to produce results. Continuously learning new and better ways to manage and analyze data to support business outcomes.
• They are an effective communicator with ability to gain the confidence of various internal and external parties building on strong knowledge and understanding of the business drivers, value and risk. They also possess an eye for detail and are results oriented, willing to challenge the status quo and strive for continuous improvement.
• MNC experience will be valuable from the perspective of systems and processes and of reporting and accounting in compliance with local and international standards. Experience in the construction / asset-heavy industries would also be valued.
• The individual has strong project management skills and has experience contributing towards formalizing processes and systems and in enhancing the performance of the finance function - and at the same time proven flexibility with ability to create, develop and adapt in the face of a dynamic situation.
• Strong growth mindset and high personal integrity. A team player, with a positive proactive approach to managing and solving problems. Ability to collaborate across different teams is key.

Reporting to the Credit Risk Models Manager, you will be focused on the development, deployment and monitoring of credit risk models. This will also cover the analysis model results and enhancement of periodic reporting on the models.

Job Responsibilities:

• Assist in the design, build and documentation of credit risk models.
• Support in the implementation, UAT and maintenance of credit risk models on production.
• Support in the review of credit risk models.
• Conduct regular model performance monitoring performance including the implementation of dashboards and identify areas for improvement.
• Generate and report model metrics to the Bank’s senior management, ensuring information is accurate.
• Work with data engineering and data governance to construct data pipelines to integrate new data feeds.
• Analysis of credit risk model results against past and expected trends to sufficiently explain key drivers.
• Leverage on alternative data sources to augment underwriting and credit risk models.

Job Requirements:

• Bachelor’s degree, preferably in Data Science, Computer Science, Mathematics or an equivalent quantitative area.
• Preferably at least one year of relevant experience in banking (preferably in a risk, business or product role for a retail lending portfolio).
• Familiarity with credit risk models and relevant regulations strongly preferred (Application Scorecard, Behavior Scorecard, Expected Credit Loss, IFRS9).
• Familiarity with the Singapore retail lending market and regulatory environment preferred.
• Proficient with MS Office suite or equivalent. (Familiarity with Google Workspace preferred.)
• Familiarity in machine learning frameworks and statistics preferred.
• Familiarity with Python and SQL is preferred.
• Ability to document processes and concepts in a clear and concise manner.
• Ability to document and troubleshoot errors.
• Attention to detail.
• Analytical mind and problem-solving aptitude.
• An enthusiastic team player who can figure it out, get stuff done, have fun and is excellent in communication and stakeholder management.

Data Analysis, Visualization & Reporting (80%):

• Collaborate with internal stakeholders to understand their data needs and objectives, ensuring alignment and detailing expected outputs
• Conduct thorough data analysis using SQL and develop insightful dashboards in Tableau to empower stakeholders with actionable insights
• Monitor data quality and integrity, proactively identifying and resolving discrepancies through cross-functional collaboration
• Maintain and update dashboards and reports on regular cadences, providing insights on KPI changes and movements

Special Projects (20%):

• Assist the Strategy team in various internal projects, covering aspects such as commercial growth, process improvement, and cost optimization.
• Manage project tasks from analysis to execution, ensuring timely delivery and successful implementationJob

Requirements:

• 5+ years of experience in management consulting, business analysis, or similar roles
• Proficient in data querying languages (e.g., SQL) and data tools/platforms (e.g., Tableau, BigQuery, Metabase)
• Excellent communication and collaboration skills, with the ability to effectively present information to both technical and non-technical audiences
• Detail-oriented mindset with a commitment to delivering high-quality work within reasonable deadlines
• Ability to work autonomously and prioritize tasks in a dynamic, fast-paced environment
• Strong analytical and problem-solving skills, capable of extracting key insights from complex datasets
• Proactive attitude towards driving process improvements and solving problems hands-on
• Passion for innovation, continuous improvement and constant learning

Nice to haves:
- Experience working in a fast-paced and agile startup environment, especially within the B2B fintech/payments space
- Project management experience, including end-to-end project oversight
- Experience with data warehousing and data engineering
- Knowledge of financial concepts and reporting principles for data and finance reconciliation

Job Description

• Analyze large data sets to create sales & profit, overhead reports etc.
• Monitor financial performance, analyses profitability, identify cost drivers and explain variances from rolling forecasts, management plan and past years
• Extract insight from reports, generate commentaries and create PowerPoint Presentations for Management (C-level) reporting
• Actively liaise with relevant teams and product managers to uncover P&L variances
• Develop and support new processes or improve existing processes relating to financial planning and reporting
• Prepare, present, and lead presentations needed to C suite, executives and external meetings as required.
• Provide relevant, timely and accurate financial information to support key responsibility areas in controlling, including variance analysis of actual vs budget or forecasts and other ad-hoc cost analysis
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the company’s reputation and safeguarding the group by driving compliance with applicable laws, rules and regulations, adhering to policy. Analyze large data sets to create sales & profit, overhead reports etc.
• Monitor financial performance, analyses profitability, identify cost drivers and explain variances from rolling forecasts, management plan and past years
• Extract insight from reports, generate commentaries and create PowerPoint Presentations for Management (C-level) reporting
• Actively liaise with relevant teams and product managers to uncover P&L variances
• Develop and support new processes or improve existing processes relating to financial planning and reporting
• Prepare, present, and lead presentations needed to C suite, executives and external meetings as required.
• Provide relevant, timely and accurate financial information to support key responsibility areas in controlling, including variance analysis of actual vs budget or forecasts and other ad-hoc cost analysis
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the company’s reputation and safeguarding the group by driving compliance with applicable laws, rules and regulations, adhering to policy.

Requirements

• Degree in Accounting / Business Administration or equivalent
• 7~10 years of relevant working experience in a similar capacity
• Strong MS Office Skills (Word, Excel, PPT)
• Experience of SAP / building financial / budgeting models preferred
• Excellent analytical, communication and interpersonal skills
• Good communication skills to engage stakeholders and present results to management

Job Duties:

• As a Support specialist, you will be immersed in real life production systems, that shape and devise the future of capital markets IT.

• Work on Treasury/ALM applications and taking care of day-to-day BAU operations (L1/L2) of multiple apps.

• Closely associated with business and be a contact point to provide functional and technical support on Kondor+ platform as well as other in-house developed systems serving TSY and ALM operations.

• Liaise with business analysis and development teams to plan and manage priorities, highlight blockers and critical issues.

• Optimizing the current procedures, ensure system resiliency with strong focus on continuous improvement.

• Provide support and mentor junior staff.

• Provide functional and technical expertise on KONDOR+ and other in-house bank applications.

• Requests management (users and others IT teams)

• Operations management

• Application monitoring

• Incident Management

• Problem Management

• Contribute to continuous improvement initiatives.

Job Requirements:

• Candidates should have (5-7) years of experience in Production Support of financial systems.

• Master degree or Bachelor’s degree in Computer Science, Software Engineering, or related field.

• Strong knowledge on KONDOR+ application for 3+ years or 3+ years of experience in IT Support for another Capital Markets applications

• Candidates should have ITIL certification/knowledge.

• Knowledge of major market regulatory body’s rules is an advantage

• Exposure to Capital Markets applications (E.g. Summit, Kondor+, Murex, Calypso…) is an advantage

• Should be able to do SLA & KPI management, Client communication & interaction

• Predictive analysis, consulting, escalation management

• Risk analysis and project execution

• Knowledge in Capital Market FO/BO environment is an advantage

• Strong knowledge in Configuration Management

• Strong knowledge in XML, SQL, PL/SQL, Shell Scripting, MQ Series, CFT and Control-M.

• Knowledge of monitoring solution like ITRS Geneos is an advantage

• Good knowledge of Microsoft Office

• Careful observance of standards and processes

• Excellent communication and interpersonal skills

• Strong analytical or troubleshooting skills

• Ability to work well under pressure

• Autonomous, self-motivated and excellent team player

• Strong perseverance and diligence towards attaining goals and effective time management

Interested applicants please send your resume in MS Words format to [email protected] and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

• Provide application and IT user support for commodities trading and risk management system (CTRM).
• Provide application requirements analysis for the new project assignments and market data administration and support to end users.
• Engage system vendors in bug fixes, change requests, new release deployment and data patching for CTRM.
• Liaison between users and system vendors in resolving and troubleshooting issues, coordinate User Acceptance Test (UAT) and skin testing prior to production deployment.
• Know-how in using BI tools will be advantageous.
• Resolve database problems, queries and error reports in accurate and timely manner.
• Manage Reuters pricing interface with trading system.
• Manage corporate mobile devices, expense analysis and administration.
• Working closely with regional counter parts to implement the regional application system in Singapore.
• Prior experience in application, design and development.
• Good understanding of process flow and technical support.
• Good communication and interpersonal skills.
• Responsible to manage user expectations and user requirements gathering in the projects.
• Knowledge of MS SQL server management and Dashboard & BI Reporting would be advantageous.
• Basic knowledge in programming.

Duties and Responsibilities

You will perform all acts, duties and obligations as may be designated by the Company. The nature of these tasks will be typical for those of a financial services company, including but not limited to:

• Source, assess, structure and execute private markets transactions incl. due diligence work, financial modelling and related administrative tasks.
• Regularly monitor, track and assess private markets portfolio transactions.
• Prepare internal and external transaction related documents.
• Support the development of the private markets team with the aim to improve and adjust processes.
• Support the acquisition and management ofclients for the Company.
• Market the Company, its services and private market transactions to clients and potential clients.
• Help administer the clients’ as well as Company matters.
• Maintain high client satisfaction when performing your tasks.

Requirements

• 10+ years of experience in equity research, investment banking, or other related financial services role.
• Strong interest in private equity, venture capital, growth equity, and M&A.
• Experience writing long-form research a plus.
• Critical thinker
• Demonstrable analytical capabilities, including strong quantitative/modeling skills.
• Detail-oriented and analytical mindset.

We regret to inform that only shortlisted candidates will be notified/ contacted.

Principal/Senior Risk Analyst (Trading)

Responsibilities

• Provide risk control services for different financial products in crypto currency exchanges; and deep knowledge of financial logics of trading products to give insight into potential risks.
• Propose reasonable risk management strategies: According to the company's risk management requirements, formulate and implement corresponding risk management strategies to ensure that the company's trading risks are within a controllable range.
• Data mining or analysis, including constructing risk indicators and monitoring alarms; capable of getting insights into the potential risk by studying abnormal behavior.

Requirements:

• At least 5 years of experience in risk management or in crypto industry, market either within a bank or investment firm.
• Bachelor’s degree in Finance, Financial Engineering, Comuter Sicence, Information System, or relevant subjects.
• Detail minded with proactive attitude to problem solving and strong self-driving.
• Excellent communication and interpersonal skills.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

ADDITIONAL JOB DESCRIPTION

In this role, you will be a part of the Google Cloud Support team. You will focus on delivering leadership and executive narratives to help advance the Google Cloud Support mission. You will work with support leaders on topics across all product areas and help the global organization identify, plan, and execute against their priorities. You will apply business judgment and communicate issues to audiences, executives, and Google leadership. You will also work in data collection, draw insights from analysis, and develop recommendations.

Qualifications

JOB RESPONSIBILITIES

• Work with the sales and cross-functional teams to become their trusted source/subject matter expert on all data related to partner and corporate.
• Identify and solve operational problems, key analysis, and generate clear/simple insights and recommendations to inform and influence executives.
• Build and maintain reporting infrastructure in support of day-to-day operations of the business and annual business planning processes for the partner and corporate segment.
• Drive operational excellence as well deliver insights on APAC partner and corporate business performance as well as operationalizing regional programs to proactively improve performance for the short and long-term.
• Build and enhance our tools and dashboards in conjunction with the global Business Intelligence and Regional Performance Management team to surface the right performance data/insights to our sales teams and leaders.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science or equivalent practical experience.
• 5 years of experience in enterprise go-to-market in sales, sales engineering, operations, or customer success with B2B enterprise technical go-to-market.
• 5 years of experience in program management.
• Experience partnering with sales and pre-sales leadership, business development, and regional sales operations to develop an overall plan for each quarter.
• Experience running technology-based solution programs with enterprise technology sales teams and overseeing change in organizations.
• Experience managing business reviews at multiple levels up to executive audience.

PREFERRED QUALIFICATIONS

• Master’s degree or MBA.
• Experience with SQL, database, scripting and business intelligence tools.
• Experience owning and managing multiple complex initiatives.
• Experience driving initiatives based on data.
• Ability to operate in fast-paced environments and balance multiple priorities, manage time effectively, and navigate ambiguity.
• Ability to consistently generate and follow through on new ideas in a business organization through a systematic and repeatable approach.

Founded in 1996, Huabao Flavours & Fragrances Co., Ltd. is the largest Flavour & Fragrance house in China, engaged in the research & development, production, sales and services of tobacco flavors, food flavours, fragrances and food ingredients. Our company in Singapore - Huabao Asia Pacific Pte Ltd is currently looking for dedicated and talented individuals to join the team.

Job Description:

1. Assist the vice general manager and project manager with relevant administrative tasks.

2. Managing and preparing sales documentation and reports.

3. Sales support in sampling and labelling, updating customer databases.

4. Coordinate with the production team to ensure timely delivery and inventory management of raw materials.

5. Monitor market trends and pricing to identify cost-saving opportunities and improve procurement strategies.

6. Prepare and analyze reports on procurement activities, supplier performance, and cost savings.

7. Assist in the development and implementation of procurement policies and procedures.

8. Collaborate with cross-functional teams to ensure smooth supply chain operations.

Requirement

1. Diploma or Bachelor's degree in Business Administration, Supply Chain Management or related field.

2. Minimum of 1 year of experience in sales support, preferably in the chemistry/flavor industry.

3. Strong negotiation skills and ability to build and maintain relationships with suppliers.

4. Knowledge of procurement best practices and supply chain management.

5. Excellent communication, analytical, and problem-solving skills.

6. Proficiency in Microsoft Office Suite.

7. Ability to work in a fast-paced and dynamic environment.

8. Proficiency in Chinese and English.

9. Fresh graduate are welcome.

Key Responsibilities

For Calypso bonds back office and GPS application:

Application monitoring responsibilities

• Define and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible.
• Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize down-time.
• Process and issue daily, weekly and monthly reporting on data quality.
• Streamline processes to minimize manual intervention.

Incidents and Requests management (business users and others IT teams)

• Provide level 2-application support to back office users.
• Analyse and manage incidents/requests.
• Coordinate incidents affecting several teams.
• Night on-call duty for batch incidents or New York business high priority requests (rotating schedule within the team).

Problem management and continuous improvement

• Identify recurring problems and eliminate them.
• Provide requirements to build team for bug fixing and improvements.
• Prepare and maintain knowledge base for each of the applications in the scope of the team in coordination with build team and operations team.
• Put in place trainings for business users to reduce the number of daily requests from business to IT.
• Process improvements.
• As a Leader for the team, coach more junior team members as required.

Change management

• Release testing.
• Performance analysis.
• Production deployment and validation.
• Production releases on weekend (rotating schedule within the team).

The candidate may be cross-trained to support other applications within the scope of the team, i.e. Apex (front office) or Murex (back office).

Qualifications and Profile

• Minimum 9 years hands on experience with Calypso as a back office.
• Basic knowledge of Java, PL/SQL & Linux.
• Experience on Calypso versions higher than v13.
• Hands-on experience in Calypso Back office functionalities:
  • Engines
  • Events
  • Filters
  • Reporting Framework
  • ScheduledTask
  • Message / Swift messages
  • Transfers
  • Settlement Delivery Instructions
  • Accounting
  • Pricers
  • Workflows
  • Reconciliation process
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Willing to do On-call rotation with team mates to cover night and week-end support.

Soft skills:

• Very good communication skills and keen to work with business users.
• Excellent analytical and problem solving skills.
• Proven ability to work individually under pressure.
• Autonomous, pro-active, cooperative mindset. Pro-active in security, incident prevention, productivity and global improvement of the quality of service.

Education & Work Experience

• Master’s degree in relevant specialties (IT, finance).
• Minimum 7 years working experience in relevant roles.

Shift Timings

• ASIA time zone : 9am – 6:30pm SGT or 11pm – 8:30pm
• On-call rotation with team mates to cover night and week-end support.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Functional Tester:

· Handle the core banking system’s and payment system’s various test phases: regression tests, integration tests, functional tests, test automation

· Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.

· Define functional test scenarios for core banking and payment systems

· Overall responsible for ensuring User acceptance testing for all the streams.

· Maintain up to date test libraries (test scenarios, test cases)

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Recording defects utilizing defect tracking tool with priority and severity and alert the management

· Manage planning, communicate with stakeholders

· Prepare regular reports on test results

· Supporting the business users for User Acceptance Testing

· Supporting Operations team / Business Users team to complete the testing

· Managing testing at times when required and found the issues / testing not closing or moving as expected

· Lead Defect Management related actives

Job Requirements:

· The position requires a minimum of 5-8 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

· Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

· Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)

Technical

· Hands on experience on testing methodologies

· Working knowledge of ALM/QC/JIRA

· Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

Interested applicants please send your resume in MS Words format and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified.

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117