Total 709 support analyst job vacancies in D23 Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang

Main Responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Shift Timings

• Work in shift for ASIA or EMEA region : (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Automation Developer to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications, maintaining and building the configuration solutions in the Global Pay Plus payment engine of the bank.

The role will focus primarily on the build and delivery required evolutions of the vendor provided / in-house solution in line with several projects with a high value budget. The main application to be managed is Global PayPlus Payment Engine.

Main responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Professional Skills and Qualifications

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

Overview:

This position is for the new Loan strategic program, named LOANSCAPE. It is multiyear program. The program targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built in Paris and in Singapore.

In a challenging and multicultural environment, we seek a Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of the IT project and support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

• Work with business user to draft and finalize requirements
• Analyse and document existing business processes and operating models and provide solutions w.r.t. target architecture considering specific future business needs.
• Design solutions and write functional specifications and solutions in collaboration with technical IT specialists.
• Testing the developed applications and follow up on fixes.
• Ensure delivery of fully tested products/features on-time and with quality up to production.
• Maintain up-to-date required quality documentations & train end-users.
• Provide support to test, diagnose and resolve application issues.
• The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project teams located in Paris. The candidate will need to have and keep developing a good understanding of both IT systems and business processes.

Qualifications and Profile

This position requires around 6 years of relevant experiences in corporate financing domain with focus on designing and delivering IT solutions.

Mandatory skills:

• Holding a diploma/degree in accounting, finance or IT.
• Excellent knowledge of corporate & investment banking and different financial products including but not limited to Syndications, Participations, Commercial Loans, LC, Guarantees, Discounting, Factoring etc.
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology.
• Hands-on experience with BDD framework and UML.
• Comfortable working with SQL database queries.
• Experience with Microsoft Office tools.

Advantages:

• Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.
• Any experience in project management or in a functional lead role

Other Professional Skills and Mindset

• Solid analytical and problem solving abilities
• Very good organization skill with attention to details
• Willing to work on new topics and to collectively propose innovative solutions.
• Proactive with team player mindset
• Hands on and versatile with capability to effectively interact with technical team
• Proficiency in application project management
• Strives to deliver the solution in the most effective and timely manner

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

About Our Client

Our client is a leading startup consultancy firm with established and large scale IT projects for the public and private sector. You will be joining a young and energetic team with strong growth opportunities!

Highlights:

• Work on a public sector healthcare IT project

Responsibilities

The PMO analyst is responsible to evaluate project process via KPI monitoring, generating reports on project milestones, outcomes. You will support the risk and issue management processes and dive project initiatives to ensure alignment with our clients' overarching business objectives.

The Successful Applicant

A successful candidate should have the following:

1. A recognised Bachelor degree in IT, information systems or a related field.

2. At least 3 years of work experience supporting program managers in managing and delivering systems in a consulting environment

3. Strong understanding of program management methodologies, tools, and best practices

4. Demonstrated program management skills, such as analysis and problem-solving mindset, to effectively manage project status.

5. Good communication skills to establish effective relationships with key stakeholders

6. Proven ability to initiate, manage and report on program status

7. Proven working experience with consultancy, SI or vendor companies is preferred.

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

Work scope & Responsibilities

• Data Entry
• Order Fulfilment
• Customer Service
• Any other duties as assigned

Proficient in:

Microsoft office - Excel, words, Outlook

Fresh grad or no experience are welcome.

Training will be provided.

Working Hours: 9am to 6pm

Working Days: 5.5days (Alternate Sat)

Location: Pandan Loop

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

Job Title : PROCESS / TECHNICAL SUPPORT ENGINEER (ID3347)
Location : Yio Chu Kang
Working Hours: Mon-Fri 8:00am – 5:30pm
Salary : $3300-$4300

Job Descriptions :
• Be a team member of the sales department
• Study technical enquiries and interpret client requirements and/or URS
• Participate and lead technical clarification meeting
• Provide process design, technical and application support including
process flow diagram or flowsheet generation
• Provide costing on proposed equipment/solutions according to customer
requirements within the stipulated budget; prepare quotation together
with the scope of supply on technical specification.
• Prepare technical presentation to client
• Liaise with factory or counterpart to request for quotation
• Work with draughtsman for the process flow diagram or flowsheet and
layout generation.

Job Requirements:
• Degree/Diploma in Mechanical/Mechatronic/Chemical Engineering or equivalent.
• With at least 2 years of relevant experience in technical support engineer
• Applicant who have relevant experienced in Powder Processing System & Equipment or Engineering Sales is an added advantage
• Self-motivated, independent and able to work in dynamic environment
• A great team player with exceptional interpersonal, communication skills and ability to work independently and in a team
• Fresh graduates are strongly welcomed to apply.
• Willing to travel (Occasional)

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

THE POSITION

Title: Business Analyst Intern

Key responsibilities:

• Researching, analyzing, and monitoring factors relevant to our industry and inform recommendations to stakeholders
• Analyze business goals, objectives and needs
• Contribute to planning and designing business processes and make recommendations for improvement
• Provide analytical support for the company
• Develops and prepare materials for corporate presentations

Requirements:

• Relevant degree in Business field
• Organized, analytical, and results-orientated individual who enjoys a fast-paced entrepreneurial environment
• Detailed oriented and able to handle information with high degree of accuracy
• Excellent critical thinking and problem solving skills

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Business Analyst Intern, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Responsible for the development and improvement of business processes from client
• Tracking performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyse information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Having 1-2 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
• Preferably knowledgeable in Information Technology infrastructure
• Effectively managing multiple projects and tasks of varying complexities
• Able to perform well under pressure
• Proficient in MS Office suite of application software
• Having strong analytical skills
• Hands-on and hardworking with keen interest in the Web Content Management System technology
• Having basic web knowledge and SQL would be an advantage
• Excellent teamwork attributes.
• Must possess at least a Bachelor’s Degree.

Other Requirements:

• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices