Total 22,048 Full-time support analyst job vacancies in Singapore

Company Description

XcelerAI is a Singapore-based company that provides innovative Vertical SaaS platform services for seamless and intuitive supply chain management in trading and risk management. The company aims to revolutionize the industry by offering digital solutions that enhance trust, document flows, and trade ecosystems. Xceler's platform, built on Microservices architecture, enables customized workflows, risk profiling, and smart contracts tracking for efficient Risk & Compliance needs.

Role Description

We are looking for candidates who can drive the growth of product adoption in the region. As a business Analyst at Xceler, you will be responsible for requirement gathering, proposing solutions, and collaborating with Product, engineering & business stakeholders.

Your role will involve specifications, workload estimates, planning, test scenarios, coordinating user acceptance tests, and supporting effective client release.

You will also be involved in incident and request management, troubleshooting, and issue resolution.

Qualifications

• Strong Analytical Skills and Business Analysis expertise
• Effective Communication skills
• Experience in Business Process analysis and improvement
• Proficiency in capturing and documenting Business Requirements
• Ability to work collaboratively in a team environment
• Knowledge of creating and maintaining process flows and diagrams
• Previous experience in supply chain or risk management industry is a plus
• Bachelor's degree in Business Administration, Finance, Computer Science, or related fieldXceler is a Saas based commodity trading and risk management platform.
• We at xceler are passionate about technoloy and how it can help our customer navigate the supply chain, trading and risk management.
• Technically canddiate should be well versed with some scripting language, as well as SQL and tools such as python, excel and mind map tool.

Looking for a media analyst to join our Communications Measurement team to analyze the impact of our comms work across traditional press as well as social media and our owned channels in APAC. The analyst will be required to have fluent knowledge of Japanese as well as English. Additionally, they should have solid numeric and quantitative analysis skills.

The analyst will be responsible for monitoring news cycles, providing qualitative analyses as well as quantitative data insights for the company’s most pressing issues. Additionally, this role will sit at the heart of the company’s global effort to quantify the impact of the work of its communications team for all reactive as well as proactive activity, establish strategic KPIs and identify leanings from evaluating media activity.

The ideal candidate will excel at working collaboratively with colleagues all over the world (our working language is English) and can consistently deliver high-quality work even under severe time constraints. Candidates should be strong communicators. Attention to detail, ability to remain flexible in a fast-paced environment, strong qualitative and quantitative analysis skills as well as organizational skills are critical.

Overall, you will play a key role in analyzing the true impact of major news stories about the company. In turn, you’ll be feeding into important strategic decisions by the company’s global Communications and Public Affairs leadership team.

This role is ideal for someone who has experience in a journalistic and/or communications career, in academic research, at a think tank, or after working for a media agency, media analysis firm, or media measurement platform. By analyzing the company’s media activity, you will gain a thorough understanding of how to define the impact of proactive and reactive media cycles at a very large scale around the world. This knowledge will be the ideal basis for a further career in the communications team of the company or in some of the world’s largest organizations in the public eye.

RESPONSIBILITIES

• Read, analyze, and summarize media coverage of important issues
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS

• Experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Fluent in English and Japanese
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

PREFERRED QUALIFICATIONS

• Knowledge of Japanese a very strong plus
• Experience in working with media monitoring tools a plus
• Experience in carrying out measurement projects using data platforms to monitor media coverage and analyze social media conversation
• Understanding of metrics and analytics within the media environment

Looking for a media analyst to join our Communications Measurement team to analyze the impact of our comms work across traditional press as well as social media and our owned channels in APAC. The analyst will be required to have fluent knowledge of Japanese as well as English. Additionally, they should have solid numeric and quantitative analysis skills.

The analyst will be responsible for monitoring news cycles, providing qualitative analyses as well as quantitative data insights for the company’s most pressing issues. Additionally, this role will sit at the heart of the company’s global effort to quantify the impact of the work of its communications team for all reactive as well as proactive activity, establish strategic KPIs and identify leanings from evaluating media activity.

The ideal candidate will excel at working collaboratively with colleagues all over the world (our working language is English) and can consistently deliver high-quality work even under severe time constraints. Candidates should be strong communicators. Attention to detail, ability to remain flexible in a fast-paced environment, strong qualitative and quantitative analysis skills as well as organizational skills are critical.

Overall, you will play a key role in analyzing the true impact of major news stories about the company. In turn, you’ll be feeding into important strategic decisions by the company’s global Communications and Public Affairs leadership team.

This role is ideal for someone who has experience in a journalistic and/or communications career, in academic research, at a think tank, or after working for a media agency, media analysis firm, or media measurement platform. By analyzing the company’s media activity, you will gain a thorough understanding of how to define the impact of proactive and reactive media cycles at a very large scale around the world. This knowledge will be the ideal basis for a further career in the communications team of the company or in some of the world’s largest organizations in the public eye.

RESPONSIBILITIES

• Read, analyze, and summarize media coverage of important issues
• Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
• Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
• Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS

• Experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
• Fluent in English and Japanese
• Familiarity with the media market in APAC
• Experience owning multiple deliverables and working in a deadline driven environment
• Experience in handling data sets and visualizing data a plus
• Experience drafting messaging materials; writing news summaries is a plus
• Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

PREFERRED QUALIFICATIONS

• Knowledge of Japanese a very strong plus
• Experience in working with media monitoring tools a plus
• Experience in carrying out measurement projects using data platforms to monitor media coverage and analyze social media conversation
• Understanding of metrics and analytics within the media environment

A3 Capital is one of Singapore’s leading real estate investment platform specialists processing top-tier origination and execution capabilities. We are offering the opportunity for the successful candidate to work on key aspects of an emerging Southeast Asia-focused data centre fund. This role offers a unique opportunity for holistic development, with exposure to various functions and mentorship from senior professionals with decades of experience.

Position Overview:

As an Investment/Asset Management Analyst, you will support the development and execution of our business plan. Your role will involve financial modeling, reporting, market analysis, and stakeholder management, contributing to the successful execution and performance optimization of our investment projects.

Key Responsibilities:

· Develop and maintain financial models at both the individual asset and portfolio levels.

· Assist in preparation of presentation materials (including pitch decks, investment memos for internal review and external circulation).

· Collaborate with functional teams on reporting, budgeting, forecasting, and strategic initiatives.

· Manage relationships with stakeholders and external consultants to ensure smooth execution of business plans.

· Conduct research and analysis of real estate markets in the APAC region to identify trends and support investment strategies.

· Perform other ad-hoc tasks as needed.

Required Qualifications:

· Proficient in financial modelling and analysis, with advanced Excel & Powerpoint skills.

· Meticulous attention to detail and resourcefulness.

· Ability to work independently and thrive in a fast-paced, dynamic environment.

· Willingness to travel overseas as required.

· Prior experience in real estate or related fields is advantageous.

· Bachelor’s degree in Finance, Business, Economics, Real Estate, or a related field.

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Analytical support to evaluate corporate sustainability projects

We are looking for a meticulous, experienced and resourceful individual to evaluate corporate sustainability case studies.

Responsibilities:

• Review case studies: Thoroughly evaluate all materials for corporate sustainability case studies.
• Provide insightful feedback: Summarise the strengths of the case studies, highlighting key points.
• Collaborate with review process manager: Work closely with the process manager to ensure smooth communication and adherence to timelines.
• Assist in other administrative and research development duties as needed

Requirements:

• Postgraduate students from a relevant field such as Social Science, Business Administration, Corporate Sustainability, or Sustainable Development are preferred
• Previous experience in evaluating case studies.
• Attention to detail: Keen eye for spotting outstanding qualities in case studies and ensuring compliance with guidelines.
• Time management skills: Ability to meet deadlines and manage the review process efficiently.
• Excellent verbal and written communication skills
• Good team player yet able to work well independently
• Meticulous, analytical, highly organised and intellectually inquisitive

Application deadline: 5 Feb 2025

Duration: able to commit full-time from 3 Mar – 4 Apr 2025.

Location: Singapore; Hybrid (you are required to attend meetings in-person when necessary)

To apply: Please submit your resume and a brief cover letter explaining your relevant experience to [email protected].

We look forward to your application!

Sales Administrator (ECS)

Location: Henderson Industrial Park

Working Time: Mon -Thurs (in office), Friday (WFH) - 8.30am - 5.15pm

Salary: $3200 - $3900

REPORTING LINE: Sales Director of Electrical Connectors Division

PURPOSE OF THE POSITION: You work as part of an office-based admin support to the ECS team of 4 sales engineers/director; coordinating between the sales team with customer/prospect visits, calls and e-mail.

• Provide support to Outdoor Sales Team on quotations and proposals
• Manage and follow-up tele-enquiries, email-enquiries
• Handling of incoming calls and collections
• Process of sales orders and ensure orders fulfilment
• Coordinating all deliveries to ensure efficient and effective services to the customers
• Create and maintain both inventory and customer databases
• Conduct mass mailing and tele-marketing periodically
• Assist in organizing exhibitions and seminars as and when needed
• Manage samples, catalogues and flyers
• Any other ad-hoc duties which may be assigned to you from time to time

Skills & Qualifications

• Diploma or equivalent
• Minimum of 3 years experiences in sales admin support
• Proficient in computer knowledge (Microsoft Office)
• Experience in SAP System will be advantage, Training Provided for SAP

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Key responsibilities:

• Participate in end-to-end projects for system implementation of machine learning system

• Engage and collaborate with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

• Liaise with application teams across group and countries build the enhancements according to the technical solution plan

• Analyse user requirements and convert requirements to design document and other system documentation to capture key design decisions.

• Ensure scalability and maintainability of applications

• Plan technical deliverables, perform design and development works to meet project’s requirements within schedule

• Perform data mapping and process mapping with interfacing applications

• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

• Create technical documents for the solutions. Compile timely, comprehensive, and accurate documentation as requested

• Test, maintain and recommend software improvements to ensure strong functionality and optimization

• Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

• Partner with Test Management teams to ensure completion of SIT, UAT, performance / load testing and application security testing

• Liaise with other application teams and business users to prepare test data to support test scenarios

• Manage project change request approval windows and deployment schedule

• Facilitate and provide technical and testing support before and after production deployment

• Liaise with other units across IT and Business in the organization

• Manage external vendors for project delivery within schedule

Key skills required:

• Shell Script
• SQL
• Spark
• Python
• System Diagram

Job Descriptions:

• Assist in managing Factory's coordinate meetings, appointments, venue bookings, etc.
• Assist in Plant Manager's travel requests, bookings and reimbursement of claims, research related expenses, in a timely and efficient manner.
• Provide secretarial support for meetings, including responsible for scheduling, preparation and collation of reports, taking minutes of meetings and maintaining records, ensuring follow up of action items and discussions etc.
• Review and verify all documents seeking Plant Manager's approval including English to Chinese translations
• Prepare various meeting reports, documents and correspondences.
• Maintain an excellent filling and retrieval system of records and confidential documents.
• Provide administrative and organizational support for events and other activities.
• Assist in temporary staff engagements
• Coordinate with Government agencies like NEA/JTC/URA/BCA/SCDF
• Other ad-hoc duties as assigned by the Plant Manager as assigned.

Requirements:

• Min 3-5 years of working experience in similar capacity
• Leadership experience of at least 3-5 members
• Proficient in English and Chinese both spoken and written to liaise with Chinese counterparts
• Able to commence work in Jan 2025 / short notice

*Company Transport provided at Joo Koon MRT

HOW TO APPLY:

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuasx2 / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Interested applicants can also send your resume to WA: +65 8016 4051(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Do you feel called to create an inclusive and supportive learning environment for children with diverse needs?

Join us and play an integral role in shaping young minds and enhancing family support through hands-on teaching and developmental support.

Join a team dedicated to empowering children with diverse needs, including those with mild autism, speech, and language delays. Work alongside in-house therapists and a close-knit team to deliver engaging, individualized education plans (IEPs) in small class settings with a focus on family-centered care.

What We Offer:

• Professional Development: Participate in ongoing training and mentorship in special education techniques.
• A Balanced Schedule: Full-time, Monday to Friday, 9:00 AM - 6:00 PM. Take advantage of a 1-hour lunch break.
• Location: Changi Road (nearest MRT: Eunos)

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Your Key Responsibilities:

• Individualized Learning Support: Implement and adapt IEPs tailored to each student's unique needs. Engage actively with students through personalized learning activities.
• Dynamic Classroom Leadership: Lead a vibrant, inclusive classroom using flexible teaching strategies and technology suited for varied learning styles and needs.
• Progress Tracking: Monitor academic, social, and behavioral progress for students, making real-time adjustments as needed.
• Collaborative Development: Partner with therapists and fellow educators to integrate therapeutic goals into the learning experience, supporting holistic development.
• Continuous Improvement: Participate in professional development to enhance your expertise in special education.

What We Look For:

• Strong interpersonal skills and the ability to communicate effectively with students, families, and multidisciplinary team members.
• A hands-on, adaptable approach to supporting diverse learning needs in a classroom setting.
• A commitment to ongoing professional growth and the willingness to adjust strategies to meet each child’s unique learning path.
• Physical stamina and resilience, necessary for active engagement and, when needed, to support students’ physical needs.

About Our Team:Become part of a team committed to shaping bright futures and empowering individuals through specialized support. As a team member, your energy, adaptability, and dedication make a meaningful impact in the lives of children and their families.

If you're ready to make a meaningful impact, apply today and start your inspiring journey with us!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Experience: 3-9 Years

Role: Production Support Analyst

Key Domain/ Technical Skills:

· 5+ years of experience with Distributed Technologies – Microsoft Dynamics CRM, MS SQL Server, Unix, MQ, Oracle.

· Strong working experience in Microsoft Dynamics CRM application production support

· Strong understanding of Microsoft Dynamics CRM application architecture

· Excellent troubleshooting skills in Control-m batch issues, SSIS packages

· Strong automation skills (Unix Shell scripting / windows batch scripting or any other scripting language)

· Hands-On experience in writing / debugging scripts, code, and database queries

· Software Engineering & Change Management

· Solid understanding and execution of DR & BCP

· Good experience in Middleware MQ / BMC / Control-M/Remedy incident Management tools

· Competent in Microsoft Excel, PowerPoint and Word document.

Key Responsibilities:

· Deliver a 1st class Production Support service to stakeholders

· Responsible for availability, incident, problem and capacity management for the applications in scope

· Response and resolve incidents, problem and user queries through proper analysis

· Manage communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications within team, manager and department

· Drive technical remediation in line with agreed non-functional requirements

· Evidence continual service improvement of processes and tasks (via automation)

· Ensures essential process / procedures are followed and contribute to defining standards.

· Coach and be receptive to coaching to uplift the team’s and your individual knowledge

· Communicate complex technical issues to business users in a language they understand

· Contribute in effective knowledge management best practices within team and organization

· Work closely with 1st & 3rd level support and development teams to the incidents, problem and users queries are resolved within SLA.

Key Requirements:

Education:

· Bachelors’ Degree in Computer Science or related field.

· At least 6 years’ relevant experience preferably in a Finance Institution.

Essential:

· 5 + years of experience working in Banking IT industry support. Experience in Microsoft Dynamics CRM and Siebel CRM applications.

· Strong team player. Flexible and being able to manage time effectively.

· Able to work with sense of urgency under multiple deadlines and successfully organize and complete tasks with minimal supervision.

· Experience in L2 / L3 support in a Production Support group in a high availability / mission critical environment.

· Strong understanding of ITIL methodology

Log on to URL to Apply: https://www.titansoft.com/en/career/220

Do you have a keen and methodical eye in solving complex puzzles? Do you carry yourself with confidence in the face of numbers? Does navigating through data to create sensible tables and graphs scratch a particular itch of yours? If so, then the job of an Application Support Analyst (ASA) may be for you!

As an ASA, you will be the backbone to the company in ensuring data integrity under your watch. Working with other Software Developers, you ensure business stays smooth as butter, and provide quality service to end users. Should all that interest you, join us and be part of the team!

What an Application Support Analyst does in Titansoft

• Design reporting systems with web applications to gather and present data
• Integrate web applications with database or API-driven back-ends
• Detect, restore and proactively prevent data anomalies in database and data warehouses
• Devise and implement automated processes to streamline and solve complicated user tasks
• Create visually intuitive metric visualisations for business performance
• Work in a collaborative team to address and tackle challenging problems
• Perform tasks assigned by direct supervisor

What we look out for in an Application Support Analyst

• Diploma/Bachelor's Degree in Computer Science, Information Technology or related field. Fresh graduates and Self-learning programming are welcome to apply!
• Exceptional analytical and problem solving skills to identify, rectify, and prevent data anomalies in databases and data warehouses.
• Ability to work on their own initiative and be a self-starter
• Detail-oriented and ability to consistently produce high quality, accurate work
• Collaborative spirit with excellent communication skills to work effectively within a team.
• Open and comfortable with occasional travellinh

What makes a (Super!) Application Support Analyst in Titansoft

• Basic knowledge in C#, SQL, .NET Framework, Databases, Test-Driven Development
• Strong understanding and experience on industry best practices, such as Test-Driven Development and Clean Code

What everyone gets in Titansoft (psst. We didn't get that Great Place To Work in 2024 for nothing!)

• 18 days of rest and relaxation for each year (P.S. It gets even better over the years!)
• Competitive salaries and bonuses bench-marked against big players in the industry (Yeap, those companies!)
• Flexible working hours (Sleep in a little longer after fixing that pesky bug from last night)
• Comprehensive insurance coverage Very well-stocked pantry (We've never heard of the term 'Hunger Games', nope)
• Communities of Practice and Workshops catered for your growth and learning
• Substantial subsidies and programs to keep that creative flow while having fun (Health promotion program, annual overseas company outing, an annual dinner that nobody will ever forget, etc.)
• Hardcore work and hardcore fun!

• Position: Desktop Support Engineer (Band 1)
• Working Location: Tuasx2 / Jurong / Changi (Client Site)
• Working Days : 5 Days ( Mon- Fri)
• Working Hours: 8am-5pm
• Salary Range: $2,700-$3,200

Interested applicants can also send your resume to WA: +65 8016 4051(Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

In addition the Band 1 Technician will mentor and assist Band 0 technicians in their work and provide support to Band 2 Technicians in resolving tickets.

Responsibilities

• Elicit business requirements from external and internal stakeholders via policy and requirement discussion sessions.

• Manage demand from multiple stakeholders and able to control, balance and agree upon a controllable delivery scope.

• Conduct user requirement scoping, and analysis, involving functional, integration, and non-functional requirements.

• Work closely with technical solution teams to assess feasibility, propose solution options and recommendation to address business and operational needs.

• Deliver functional design including workflow analysis, prototypes, business logic flowchart and interface mapping.

• Communicate clearly and concisely with technical design, development, test, and operations support teams on the requirements scope and functional design details to ensure that the final product accurately addresses business needs.

• Provide requirement and functional design clarifications to delivery team members throughout the delivery process.

• Plan and conduct internal UAT based on business workflow and user scenarios if required

• Plan and conduct training to end users, and internal support teams as required.

• Support post-production deployment verification for any product feature release.

Requirements

• Degree in Computer Science, Information Technology, Management of Information Systems or related discipline.

• Minimum 4 years IT system implementation and integration experience

• Excellent analytical skills, able to understand and articulate business problem statement and use cases concisely

• Self-motivated and able to take direction and work resourcefully, quickly, and independently

• Capacity to perform under pressure to handle difficult situations and issues swiftly

• Ability to build good working relationship at all levels

• Experience in Healthcare domain is preferred

Licence no: 12C6060

• Monitor Product Quality Compliance
• Perform routine and non-standard tests on materials, products and other Quality Control purposes using HPLC, GC, Empower system etc
• Identify OOS, deviations and quality problems
• Report testing activities and results
• Comply with Quality and HSE procedures when carrying out sampling and QC tests
• Manage Laboratory Operations
• Follow the organization’s operational excellence model for laboratory work
• Perform routine calibration and maintenance of laboratory equipment
• Report equipment OOS issues and equipment purchase requests
• Maintain integrity, accuracy and completeness of QC data and records
• Optimise quality and efficiency of department workflows and activities
• Assist in preparing and participate for laboratory inspections and audits
• Compile data to support business and performance metrics reporting
• Propose solutions to improve QC procedures, activities and workflows

Requirements

• Min NITEC / Diploma in chemistry / chemical engineering / Chemical process Tech
• Min 1 year of HPLC lab working experience

Mon to Sun - Any 5 days. 2 rotating shifts

Based at Tuas - bus pickups - Jurong East, Outram, CCK, Woodlands

Pharma MNC

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Requirement - Advanced Response Center (Tier 1)

ARC Tier 1 is required to work in a secure ARC environment. ARC is a type of call center that specializes in providing technical support or customer service for complex products or services. An ARC typically employs highly trained and specialized agents who are knowledgeable about the product or service being supported. They may also use advanced technologies such as artificial intelligence, chatbots, and automation to assist with customer inquiries and support.

In addition to providing technical support, an ARC may also be responsible for proactive monitoring and management of the product or service being supported, identifying, and resolving issues before they become problems for customers. This can help to improve overall customer satisfaction and reduce downtime for critical systems or services.

Overall, an Advanced Response Center plays a critical role in ensuring that customers receive high-quality technical support and service for complex products and services.

ARC Tier 1 is responsible for provide first level technical support to customers. ARC Tier 1 will work closely with ARC Tier 2, Team Leads & Technical Support Engineers to achieve this purpose. ARC Tier 1 is the first line of technical support. This team is responsible for basic customer issues/enquiries/request/alert. It is the same as 1st Level support which provide basic technical or non- technical support functions.

ACR Tier 1 functions and responsibilities (not limited)

· Respond to the incoming enquiries/incident/request/alerts (Call, Email, Webchat, EUP, IVR handling, Monitoring consoles)

o 1st level troubleshooting of in supported systems

i.e. Workplace; Server; Network; Microsoft 365; Secure Access Service Edge; Point of Sale

o Security event monitoring

o Server and network availability and performance monitoring

o Password reset and unlock

o Perform log & route [to higher tier or Resolver Team(s)]

· Record and manage all transactions/ cases in Service Management System

· Broadcast notifications to the relevant parties

· Provide timely status update, follow up on cases escalated until closure within the service level agreement.

Ensure daily tasks are executed according to the Standard Operation Procedure

• Experience in supporting a user size of >100 users
• Proficient in Microsoft 365 (M365) administration, including user management, Intune device management, and security configuration
• Skilled in managing endpoint devices: Windows OS, Android and IOS

about the company
My client is seeking an IT Support Engineer to provide dedicated support to end users within the organization.

about the job

• Design, implement, and manage Microsoft 365 solutions, ensuring system availability, reliability, and optimal performance.
• Regularly monitor system health, perform performance testing, and manage backups and restores as required.
• Conduct annual hardware refresh for endpoint devices (Windows, Android, iOS) and network equipment.
• Provide onboarding/offboarding for employees, troubleshoot issues onsite and offsite (including vessel support), and document system configurations, processes, and user guides.
• Serve as the IT procurement officer, managing vendor relationships, purchasing, and overseeing billing and subscriptions for SaaS and Microsoft 365.
• Maintain IT hardware/software inventory and perform daily, monthly, and annual IT operation checklists.
• Work closely with internal stakeholders to enhance user experience and travel internationally if necessary to support vessels when vendor resolution fails.

skills and experience required
2+ years of experience providing L1 support in mid to large enterprises with a user base of over 100 employees.

Hands-on experience as a Global Admin for Microsoft 365 or expertise in key modules such as user administration, Intune management, and security configuration.

Managing and troubleshooting endpoint devices, including Windows OS, Android, and iOS.

what's the offer
This a permanent opportunity for an IT Support Engineer will pay a salary range of $ 3,500 - $ 4,000 plus benefits.

To apply online please use the 'apply' function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Responsibility

· Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.

· Support HQ and project sites regarding IT-related issues.

· Monitor and maintain in-house networks and servers.

· Manage and maintain computer hardware and software systems, Inventory, and deployment to users.

· Upgrade, install and configure new hardware and software to meet company objectives.

· Create user accounts and set up email accounts for new staff.

· Perform diagnostic tests and debugging procedures to optimize computer systems.

· Document processes, as well as backing up and archiving data.

· Develop data retrieval and recovery procedures.

· Perform any ad-hoc assignment as instructed by superiors.

Requirements

· ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.

· Preferable with at least 1-2 years of relevant working experience in a similar role.

· Responsible, meticulous, fast learner.

Job Scope:

1) Cleaning and tidying of college areas:

• General Office
• HOD Room
• Staff Room
• Meeting Rooms
• Staff Pantries
• Lift Lobby and
• Toilets

2) Hostel:

• To escort contractor (ad-hoc or term) to respective locations for repair and maintenance
• To check for any common area defects
• To carry out gardening works, Eg. water potted plants
• To carry out cleaning works for rooms, including preparing bedlinens for new ad-hoc check-in
• To carry out cleaning works for common area, Eg. wet area, lift lobby, office, meeting room, toilet, empty recycle bins (NEA bluboxes) etc
• To store keep the luggage room, such as bed linens, tools and spare parts for ad-hoc repairs
• General maintenance such as changing of filter for air purifier, maintenance and replacement of vacuum cleaner bags etc

3) Any other duties as assigned by Officer-in-charge

Job Requirement:

• Preferably 2 years’ experience in cleaning and general maintenance work

Working Arrangement:

Location: Potong Pasir

Date: 1 Feb 20025 - 31 Jan 2026

Working Hours:

Mondays to Thursdays: 7 am to 4.30 pm

Fridays: 7 am to 4 pm

Lunch: 1 hour

Salary: $2000/Month

EA License No.: 96C4864

Reg. No.: R22110485

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Benefits Summary:

• AV Engineer (On-site support)
• Permanent role
• Basic up to $ 4,000 +AWS +VB
• Mon - Fri 8.00am - 5.00pm, Saturday 9.00am - 1.00pm
• Location: Client Site base in Changi, Tampines area

Responsibilities:

• To provide support in the implementation and operation of all aspects of audio visual, video conference, display and presentation technologies used in the client’s premises.
• Assisting in the provision of support for internal and external events.
• To carry out routine testing of equipment to diagnose, log and report operational faults.
• Working with our team to assist in the diagnosis and rectification of faults to ensure that all systems are fully functional and that equipment and system down time are kept to a minimum.
• To ensure any paperwork is completed on time and filled out completely, as required.
• Support in-house Video Conferencing technology
• Clean and maintain audio and video equipment and ensure that they are stored properly
• Diagnose, test and resolve A/V equipment and media system problems as part of the regularly scheduled preventative maintenance cycle
• Operate and monitor equipment during meetings, such as sound levels, remote cameras, video playback, and webcasting
• Carry out regular preventative room checks, ensuring all equipment functions correctly by the room check procedure
• To maintain records of equipment usage (when applicable), to make minor adjustments and repairs to equipment when necessary
• Raise tickets for faults and liaise with relevant bodies for repairs of malfunctioning equipment
• Proactive maintenance/reporting to ensure all AV equipment is always of the highest
• standard and functioning correctly
• Assist with first line fault repairs
• To carry out scheduled maintenance checks (room checks/power downs) and to write technical reports based on test results

Requirement

• Diploma in Engineering (Computer/Telecommunication) or equivalent.
• Preferably at least two years of experience in the operation, engineering and / or installation of AV systems. A strong knowledge of audio, video and networking engineering fundamentals.
• Should have, if not all, most of the following industry certifications: Crestron, Zoom, QSC, Cisco, Shure, Poly

Please submit your updated resume by using the APPLY NOW BUTTON

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*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TEH CHEE HONG | EA Personnel No.: R24121499

The Web Browsers Services Support Engineer will support web browser technologies across Windows 10 and 11 operating systems, ensuring seamless functionality and providing expertise in incident and service management.

Responsibilities:

• Act as the primary point of contact in Asia for tier-3 browser-related support, including incidents and service requests.
• Collaborate with Lines of Business, Program Managers, and Application Owners to ensure compatibility and functionality of web applications on preferred browsers.
• Maintain and update baseline settings documentation for all browsers across platforms.
• Configure and manage Intune CSP and related policies.
• Handle support tickets in the ServiceNow platform for incidents, service requests, changes, and problems.
• Develop and update Knowledge Base articles related to web browsers.
• Work with the Packaging Team for deploying browser front-end technologies.
• Troubleshoot complex browser issues and liaise with vendors for resolution.

Technical Requirements:

• Solid understanding of web browser technologies (e.g., MS Edge, Chrome, Safari) on Windows, MacOS, and Linux.
• Proficiency in Microsoft Endpoint Manager (MEM), especially Intune, with knowledge of the Autopilot process.
• Understanding of MEM Windows applications fundamentals and Microsoft registry.
• Knowledge of Microsoft Entra and Azure Active Directory fundamentals.
• Intermediate-level scripting skills in Microsoft PowerShell. Expertise in MEM, Intune policy, GPO configuration, and CSP integration with third-party browsers.

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.