Total 21,150 support analyst job vacancies in Singapore

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Position Overview:

As a Client Outreach & Support Specialist, you will be pivotal in expanding our family law practice by identifying potential clients, fostering meaningful connections, and offering empathetic support. This role requires a unique blend of client acquisition expertise, counseling skills, and an understanding of the family law landscape. You will actively seek out and engage with individuals or groups in need of our services, using both a sales-oriented approach and a supportive, client-centered mindset to guide people toward essential legal assistance.

Key Responsibilities:

• Develop and implement outreach strategies to connect with clients needing family law services.
• Engage in community-based sales efforts to identify and build relationships with individuals or organizations who may benefit from our services.
• Provide initial support and empathetic listening to clients, understanding their needs and sensitively guiding them toward suitable services.
• Partner with community organizations, counseling centers, and support groups to build a referral network.
• Work closely with the marketing team to develop campaigns that balance outreach and client care.
• Meet and exceed monthly and quarterly targets for new client acquisition, tracking outreach success and engagement metrics.
• Maintain a comprehensive pipeline of leads, providing regular reports and analyses of client engagement.

Qualifications:

• Proven experience in client engagement, sales, or community outreach, ideally within legal, social services, or professional counseling environments.
• A strong understanding of family law or a willingness to learn the unique needs of clients in this area.
• Compassionate counseling skills, with the ability to handle sensitive conversations with empathy and discretion.
• Exceptional communication and relationship-building skills, capable of engaging clients with warmth while meeting acquisition targets.
• Goal-oriented, self-driven, and able to work both independently and within a collaborative team.
• Ability to maintain confidentiality and handle sensitive information with integrity.

What We Offer:

• Competitive salary with performance-based incentives.
• A supportive, collaborative work environment dedicated to making a difference.
• Opportunities for professional growth within a respected firm.
• The chance to impact clients’ lives by providing crucial legal and emotional support.

Application Process:

If you are a results-driven professional with skills in both outreach and client counseling, and a passion for supporting families through family law, we encourage you to apply. Please send your resume and a brief cover letter detailing your relevant experience to [email protected].

Join our team and help us reach those in need of compassionate, dedicated legal support. Together, we can provide meaningful assistance to families in challenging times.

This description blends sales acumen with counseling expertise, ideal for candidates who can handle both client outreach and initial support with empathy and professionalism.

• Location: Commonwealth
• Working Days: 5 days
• Working hours : 9am-6pm
• Salary : $5k - $7.5k

Roles & Responsibilities

• Train and deploy Microsoft Dynamics 365 Business Central, On-Prem or On-Cloud for customers.
• Conduct business requirements study with customer’s project team.
• Collaborate with in-house technical consultants to design add-on solutions to fulfil customers business and operation requirements.
• Conduct customer training to enable users’ skill in navigating and using the systems effectively.

Company provides internal training:

• Company will provide training whenever new features and technology are available for Dynamics 365 Business Central.
• Team sharing of industrial practices of a specific industry; based on consultants’ completed deployment projects.
• In so, equipping you with skill in executing the projects and your job satisfaction.

Requirements:

• Good knowledge of Financial Accounting, Inventory Costing and Pricing, MS Excel, Outlook, PowerPoint, Words, Teams
• Familiar with accounting systems preferably Dynamics Business Central or NAV Possess minimum a Diploma / Degree in Finance/Accounting/IT
• Minimum 3-5 years of working experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Functional/System Analyst – Cash Management Systems

Job Description:

We are seeking a highly motivated candidate for the position of Functional/Systems Analyst within Informations Technology Department.

The successful candidate will be part of a growing dynamic regional team that in charge of Cash Management System.

This is a critical system that processes all the domestic payments received from our corporate customers in this region. You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions.

Responsibilities:

· Gather, analyse user business process and requirements; verify & validate the requirements and ensure the requirements are document into functional and non- functional specification.

· Work with cross functional teams to analyse and define the integration requirements between modules and interfaces with other systems.

· Perform requirement traceability, identify out of scope requirements and escalate scope creep; review, identify and resolve conflicting, incomplete and inaccurate requirements.

· Deeply review and evaluate IA (Impact Analysis), functional, technical design and specification prepared by vendors from business and technical point of view.

· Review, verify & validate fixes are tested correctly before rolling out to production.

· Track and resolve all reported defects to closure, analyse and identify root cause and ensure fixes are done and tested before implementation

· Provide post implementation support including production support, user query and change request.

· Liaise with internal team and vendor to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.

· Support enhancement releases, testing and implementation.

Requirements:

· Experience in Cash management and Payment domain (e.g. RTGS, G3 FAST, SWIFT standards or ISO 20022, etc.)

· Proficient in gathering and analysing Business Requirement, Technical & Functional Specification Design documentation, test case design.

· Knowledge of all phases of IT system development and implementation life cycle

· Knowledge in J2EE, Oracle, SQL, Unix/Linux, Web application development, IBM MQ is preferred.

· Strong and patient analytical and problem solving skills

· Good inter-personnel and communication skills across a wide range of people

· Self-motivated and possess drive, and ability to work independently and a good team player

· Experienced in working with different teams on medium to complex regional channel systems will be an advantage.

· Project management skills is preferred.

· Self-motivated and possess drive, and ability to work independently and a good team player

· At least 5- 6 years of experience

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Working hours: 5 days(Mon - Fri), 8am - 6pm
• Location: Corporation Dr [Lakeside]
• Salary:$2,200 - $3,000

Sales Responsibilities:

• Processing of sales orders, delivery orders, and invoice.
• Provide feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional sales support.
• Answer all product-related questions and addressing queries promptly.
• Communicate efficiently with customers through various channels.
• Support the development of new and existing products.
• Bookkeeping of customers’ transactions, complaints and all necessary records.
• Other duties as assigned by management.

Telemarketing Responsibilities:

• Procuring new clients through direct contact and word-of-mouth.
• Attending networking activities to research and connect with prospective clients if required
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.

Requirements:

• Proficient in MS Office application such as Word, Excel
• Min. O levels and above
• Relevant Experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Technical Support Chemist (Segregation)

• Salary: S$3,200 – S$3,600
• Working Hours: 5 Days Monday to Friday: 8am to 5pm
• Location: Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport)

Requirements

• Degree in Engineering or Chemistry
• At least 2 years relevant experience

Job scope
To supervise and support the functions of incoming waste segregation including bulk waste and loose waste as well as weighbridge.
To constantly monitor improve the department performance.
To conduct periodic review of existing workflows and procedures, and make recommendations for improvements and executing the improvement plans.
To supervise and ensure the effectiveness and smoothness of waste unloading, segregation and distribution.
Daily and regular inspection of the plant processes and monitor the working area 5S and TPM activities, safety and discipline at works, machineries and equipment conditions.
Ensure incoming waste streams being checked properly for suitable treatment processes and current safe work procedures are suitable for handling by operation staff.
As the core coordinator, lead and monitor the communication flow among internal departments on incoming waste discrepancy and revise related SOPs accordingly.
To evaluate and develop new treatment methods and handling procedures for new and unknown wastes, and review of operation costs and regular update to management.
To implement and supervise correct EHS practices within the department.
To work with resale for arrangement of recovered products to minimize the storage.
To prepare and analyse daily and monthly operation records/reports (e.g., cost, productivity, quality, nonconformance, etc) on plant processing and maintenance.
And follow up necessary corrective actions and monitor consistently to relevant department staffs to follow up closely.
Regular briefing / training to be conducted to department staffs for safety handling of high flammable solvent, MSDS, PPE requirement and risk assessment before operations.
To activate emergency response team of operation and maintenance staffs and response to any in house spill and fire incident if in case of emergency.
To liaise with EHS department to ensure fellow dept staff are upkeep with method of handling and emergency equipment usages in terms of spills and fire incident and to conduct regular practice and drill exercises with different scenarios to workers so that they are well familiar in emergency to response in time.
To ensure all fellow staffs are well trained according to OJT program and ensure they can follow up SOPs and work safely.

Secondary responsibilities

• To undertake any other tasks assigned by the Management from time to time.
• As an ISO committee member, to develop and implement documents for operation procedures, such as SOP, RA and MOC, SWP and participate in auditing the various departments as an Internal Auditor

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

IT Technical Support [5 Days | Sembawang | L1/ L2 Onsite/Remote Support]

• Basic: $2,500 - $3,000 (Depends on EXP)
• Working Hours: 5 Days
• Location: Sembawang

Interested applicants can sent your CV to email [email protected] or via whatsapp to +65 8064 9869 (TongHai)

https://wa.me/6580649869

Job Scope:

• Deliver Level 1 and Level 2 technical support through phone, email, and onsite interactions.
• Diagnose and resolve IT issues for customers both remotely and in person.
• Assist in coordinating and implementing IT projects.
• Set up, install, and maintain clients' hardware and software systems.
• Engage effectively with customers and internal teams to guarantee prompt resolutions.
• Support project managers in coordinating projects and managing tasks.

Requirement:

• Proficient troubleshooting abilities in hardware, software, and networking environments.
• Strong communication skills and a team-oriented mindset.
• A positive outlook with a readiness to embrace challenges and learn new skills.
• Previous experience in IT support or technical project involvement is a plus.
• Capability to juggle multiple tasks and adapt to shifting priorities.

Interested applicants, please click "APPLY NOW" or send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Kho Tong Hai | EA Reg No: R24122411

Responsibilities

· Work with Program stakeholders including Business, Technology, Platform Transformation Team, Finance and HR across locations, to co-create an in-house system and to define future state processes

· Understand root cause of pain points impact to budgeting, approval workflow, work accounting, project portfolio management, capacity management etc

· Analyse and lay down business requirements for system development as well as for “to be” processes

· Understand and document “As-Is” process flows, map the “To-Be” process flows, engage stakeholders to align/implement new paradigm shifts and process enablers

· Assess the impact of the change, obtain the necessary support and consensus

· Work with stakeholders to prepare/update user stories for the agile development sprints

· Engage stakeholders and manage expectations

· Plan and deliver the future state components in an agile and iterative manner

· Work closely and provide inputs on screen designs with UX designers

· Perform system testing, regression testing and live verification

· Work closely with development team to design data model according to requirements; coordinate data clean-up/migration activities as needed

· Work with stakeholders to prepare test cases in every sprint

· Resolve testing defects with delivery team and provide clarification to stakeholders

· Guide users and provide inputs to development team for system (user interface, data logic processing and presentation) development.

Essential Requirements (Skills Requirements)

Education : Bachelors Degree with at least 4-5 years relevant experience in business analysis within financial services industry, with experience of working in an agile set-up; Familiarity with writing User Stories, JIRA tool as a distinct advantage

Years of Experience: 10+ years

Technical / Professional Skills

Know-how of Project Portfolio Management related processes (budgeting, project financials management and re-charge, capacity management) is a distinct advantage.

Strong analytical and problem-solving skills with the ability to gather, organize, analyse information with attention to details and accuracy.

Non-Technical / Soft Skills

· Strong communication skills (both verbal and written); understand business requirements and translate for system implementation.

· Excellent interpersonal skills and a team player.

· Excellent working attitude.

· Meticulous, highly organize and able to work under pressure in a time-critical environment.

· Purpose driven with strong drive to deliver real outcomes and impact.

GOOD TO HAVE

· Innovative and think out of the box in co-creation of solutions to overcome challenges.

· Good knowledge of the technology, business & finance processes.

Job Description

The position requires at least 1-2 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Group Overview

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Parameta Solutions

Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics. Its post-trade solutions offering helps market participants control their counterparty and regulatory risks through a growing range of tools that manage balance-sheet exposure, as well as compression and optimisation services. The Data & Analytics division includes the following brands: Tullett Prebon Information, PVM Data Services, ICAP Information and Burton-Taylor Consulting.

Job Duties:

▪ Working with a variety of stakeholders to translate regulatory drivers & customer needs into a data centric product specification.

▪ Map out complex data flows and understand the consistencies and differences across data attributes sourced from various systems.

▪ Work alongside Project Manager, Data Scientist and Product Lead (the Project Team) to shape new products.

▪ Produce clear business requirements and functional specification documentation.

▪ Work alongside Data Science and Data Engineering teams to comprehend and map our data landscape.

▪ Research and understand origination of Order and Trade data lineage.

▪ Liaise with Order Management and Trade Management technology and business teams to, list of values, formats etc).

▪ Align Data Product Pipeline with Commercial Business Objectives with a particular emphasis on Regulatory Technology products.

Communication:

▪ Communicates effectively and efficiently to internal and external stakeholders.

▪ Communicate to the Project Team on a regular basis by delivering progress reports both written and verbally.

▪ Coordinate and manage requirements capture, and review workshops with multiple stakeholders.

▪ Communicate with the wider technology teams to coordinate interdependencies and resolve issues.

Person Specification:

▪ Personable and engaging.

▪ Excellent communication skills, both written and oral.

▪ Ability to forge productive working relationships with various teams within the organisation.

▪ Ability to prioritise workload to meet deadlines and work effectively under pressure.

▪ Logical and structured approach to problem solving.

▪ Numerate and analytical.

▪ Adaptable, reacting to project adjustments and alterations promptly and efficiently.

▪ Proven data analysis skills with real time data.

▪ Fastidious with an excellent attention to detail.

▪ A keen and proactive “self-starter”, happy to go the extra mile.

Knowledge & Experience

▪ Experience within OTC Markets working with OTC Data.

▪ Up to date with market data opportunities in the regulatory tech space (MIFID, MAR, FRTB, Trade Surveillance, Record Keeping etc).

▪ Detailed knowledge of trade, order and execution lifecycles from a data and messaging perspective.

▪ Familiar with various execution methods used in the Inter Dealer Broker market (CLOB, Periodic Auction etc).

▪ Extensive cross asset / product experience (Rates, FX, Energy & Commodities, Fixed Income, Credit etc).

▪ Comfortable working with an Agile methodology building rapid prototype(s).

▪ Extensive experience with JIRA, Confluence.

▪ Complete proficiency in SQL.

▪ Strong proficiency in Python & R.

▪ Demonstrable knowledge of FIX protocols and JSON messages a distinct advantage.

▪ Experience within the cloud space (AWS, EKS, GCP, Snowflake, ThoughtSpot) a bonus.

▪ BA Accreditation (PM-BMA, CBAP) preferred.

About the Company:

Dbiz is a high-performing product and engineering company that partners with organizations to build out digital solutions using the right technology at the right time. We pride ourselves on our innovative use of technology in various ways.

Role Summary:

We are looking for an experienced IT System/Business Analyst to join our team for an onshore position. This role requires a skilled professional with expertise in business analysis, stakeholder engagement, and IT project implementation. The ideal candidate will have a strong background in requirements gathering, application solutioning, and UI/UX design. This role demands excellent communication, analytical, and problem-solving skills to ensure the successful delivery of large-scale projects.

Responsibilities:

• Engage with stakeholders to manage communication and gather requirements for IT projects.
• Lead user requirements gathering and facilitate the business analysis process for various projects.
• Develop application solutions, contribute to UI/UX design, and ensure software testing aligns with project goals.
• Utilize AGILE methodologies and work on Cloud platform projects using tools such as Jira, Figma, MS Visio, and Tricentis Tosca.
• Coordinate with team members to maintain project schedules and meet deliverables on time.
• Ensure business needs are met by communicating effectively with stakeholders.
• Provide organizational oversight and work independently to ensure tasks are completed efficiently.

Requirements:

• Minimum 5 years of work experience as a Business Analyst or in a similar position, preferably in managing large-scale front-facing projects.
• Bachelor's degree in Business, Management of Information Systems, Information/Infocom Technology, or a related field.
• Proven hands-on experience with IT project implementation, including user requirements gathering, IT business analysis, application solutioning, and UI/UX design.
• Familiarity with AGILE methodologies and experience in Cloud platform projects.
• Proficiency in tools such as Jira, Figma, MS Visio, and Tricentis Tosca.
• Strong analytical and problem-solving skills with a positive attitude and good interpersonal skills.
• Excellent communication skills in English, with the ability to effectively interact with stakeholders.
• Highly organized and able to work with minimal supervision, ensuring projects stay on schedule.

Life at Dbiz:

• Competitive salary and attractive benefits
• Dynamic and innovative work environment
• Opportunities for personal growth and development
• Engaging and collaborative company culture

As a Business Analyst, you will be responsible for the following:

• Prepare documentation of processes, workflows or business requirements

• Participate in discussions to bridge the gaps between business and IT team, you are the key person to articulate clearly the business requirements to the technical team and technical proposition to business context

• Support Manager in performing gap analysis, test planning and deployment planning, and ensure the right implementation of IT solution to meet the business needs

• Perform Functional and SIT Testing before release to UAT for User Testing

• Perform User Acceptance Test Planning & automated and manual testing

• Assist to assess vendors in ensuring deliveries from vendors and developers meets standards and user requirements.

• Knowledge of API integrations and data workflows in mobile and web applications. Collaborate with stakeholders to gather, document, and analyse business requirements.

• Translate business needs into detailed technical specifications for development teams.

• Work closely with developers, testers, and project managers to ensure seamless project delivery.

• Assist in the development and implementation of mobile and web applications.

• Conduct gap analysis and ensure alignment between business needs and technical solutions.

• Create process flow diagrams, user stories, and business case documentation.

• Facilitate meetings and workshops to gather insights and feedback from stakeholders.

• Ensure that deliverables meet quality standards and align with the overall project timeline.

• Support UAT (User Acceptance Testing) by preparing test cases and ensuring business requirements are met.

• Communicate project progress and any potential risks to stakeholders in a timely manner.

Requirements:

• Bachelor's degree in Business, IT, or a related field.

• 3-5 years of experience as a Business Analyst in mobile or web app development.

• Healthcare IT and work within the Healthcare Environment is as must.

• Strong understanding of the software development lifecycle (SDLC) and Agile methodologies.

• Ability to translate complex business processes into clear, actionable requirements.

• Experience with tools like JIRA, Confluence, Visio, or other process mapping tools.

• Excellent communication, analytical, and problem-solving skills.

• Ability to work collaboratively in a fast-paced environment.

Working Location: Metropolis

Working Days: Monday to Friday

Salary: $5,000 to $6,000 per month

Contract Duration: 1 year (with option to extend)

AWS: 1 month for every 12 months continuous service

What’s the role?

The Business Analyst shall be responsible for the value delivery of an in-house LNG optimistation product that will enable profit maximisation for our global business. You shall drive delivery of agile squads to ensure timely release of features that will provide our business with a strategic advantage in the industry.

Your Roles & Responsibilities:

• Capture business problems, value drivers, and functional/non-functional requirements translate them into user stories with clear acceptance criteria for the squad(s).
• Champion preferred ways of working into the Product team, ensuring best use of agreed agile and DevOps approaches, methods, and frameworks – driving alignment across squads and wider teams.
• Lead software developers, designers and architects to estimate efforts, plan capacity, identify dependencies and drive end-to-end delivery.
• Estimate effort, plan capacity, and drive overall productivity of team.
• Prioritise product backlog items by assessing risks, feasibility, opportunities, and business impact with key stakeholders.
• Validate deliverables to ensure acceptance criteria and definition of done is achieved.
• Coordinate with stakeholders to oversee release plans including hypercare support and post-release communications to stakeholders.
• Create / update clear documentation of requirements to align with the solution over the project lifecycle.
• Create and present compelling business cases to justify solution value and establish approval, funding and prioritization.

Skills and Experience Required:

• 5 years or more proven track record of product delivery, with clear understanding of Agile framework and ways of working.
• Out of the box thinking / innate curiosity about consumer problems and ways of resolving them via digital solutions.
• Background in managing backlog, developing user stories and estimating story points.
• Proven ability to master the complexity of interactions, demonstrating strong communication skills, among IT, digital and business stakeholders.
• Experience in LNG / Gas Trading / logistics would be a bonus, but not a must.

Key Responsibilities

• - Configure and manage customer workstation, portable computing devices and peripherals (Following defined imaging and deployment processes)
• - Perform daily support (moves, adds, changes, etc.) for desktops, laptops, peripheral equipment and other IT related hardware (ex. VOIP Phones, A/V support as applicable for your region, etc.)
• - Manage installation of desktops, laptops, peripheral equipment and other IT related hardware
• - Training users in various situations, educating them regarding use of hardware, its software and related systems. Training would be brief, one-on-one, small group, ad-hoc and hands on "How-to" instructions
• - Perform lifecycle upgrades and projects as directed
• - Manage priorities based on Service requests and incident tickets while regularly updating tickets to reflect work performed
• - Troubleshoot and repair hardware and/or Software for desktops, laptops, peripheral equipment and other IT related hardware (Tier 1/2)
• - Coordinate activities with third party vendors as needed (Order fulfillment, Warrantees, Project Needs, Vendor relations / feedback, and so forth)
• - Provide appropriate visibility of costs related to service requests and comply to approval requirements
• - Assist the business with tablet and mobile device support to meet operational / business needs

Qualification:

• Min N/O level/Nitec/Diploma Holder

TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!

Interested candidates, please submit your resume to [email protected]

Celine Liew

Outsourcing Team

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

IT Business Analyst - {Payments Systems) - Bank

We are seeking a highly motivated candidate for the position of IT Business Analyst within Information Technology Department under Asian Systems Office.

The successful candidate will be part of a growing dynamic regional team that in charge of Regional Payment System.

This is a critical system that processes all the domestic payments received from our corporate customers in this region.

You will be expected to play an important role in ensuring good quality, timely delivery of the system solutions.

Job Responsibilities:

• Conducts requirements analysis and collaborate with business units to elicit and review business requirements
• Work with cross functional teams to analyse and define the integration requirements between different systems, highlighting any dependencies and impacts
• Responsible to analyse and define detailed functional and non-functional requirements based on the business requirements
• Monitor and manage risks/issues related to the requirements and scope creep
• Work with offshore test team to translate requirements to test scenarios and test cases. Validates test result to ensure the fixes are tested correctly before rolling out to production.
• Clarify test findings escalated by test team and classify the findings accordingly (either as a defect or change request)
• Liaise with the relevant teams including vendors to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.
• Manage the outstanding defects/change requests, prioritize with business units and plan for the fix or implementation.
• Provide L3 production incident analysis, resolving, handle user queries and change requests.
• Maintain up to date knowledge based or documents related to application features and processes (subject matter expertise)

Job Requirements:

· Bachelor’s Degree in Computer Science, Information Systems, or other related field

• 7+ Years of experience with specialization on Payments implementations, with exposure to methodologies and frameworks for business analysis

· Experience in Payment & Settlement systems with strong domain knowledge of Asia Pacific payment systems (e.g. RTGS, NEFT, ACH, CITAD, G3 Fast, Payroll etc.)

· Excellent Knowledge of ISO20022 payment standard and SWIFT messages

• Experience with TCS Bancs Payments product preferred

· Familiar with project management fundamentals and change management processes

• Excellent analytical, troubleshooting and problem solving skills
• Strong verbal and written communication skills
• Excellent interpersonal and negotiation skills
• Strong planning, organizational and time management skills
• Self-motivated and possess drive, and ability to work independently and a good team player
• Experience in software development lifecycle (SDLC) and exposure to Agile methodology
• Knowledge in Java/J2EE platform, Oracle DB, SQL, Unix/Linux, IBM WAS (would be a plus)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Job Description

• Work closely with PM to build proprietary systematic trading models to trade cross commodity products and/or other asset classes like equities.
• Work closely with Quant Strategist to build and maintain systematic trading platform, improve existing models and contribute to new trading ideas about the market.
• Prepare regular research papers, as needed, and ensure that the trading team stays updated with market trends and news.
• Produce ad hoc analysis based on short term market developments.
• Assist in the preparation of trading activity reports, evaluation and back test reviews.

Job Requirements

• Strong academic record in Computer Science, Statistics, Mathematics, Chemical Engineering, Finance, Economics, or a related field
• Strong mathematical and statistical modeling skills preferred
• Prior experience in a position applying advanced quantitative techniques in solving highly complex data intensive problems, in areas including fundamentals quantification, systematic trading strategy
• Ability to complete comprehensive commodities research
• Knowledge of derivatives, empirical anomalies, macroeconomic analysis and market micro-structure preferred
• Quick self-learner, able to work independently, under tight deadlines, under the guidance of PM
• Self-motivated, organized, good planning and coordination skills
• Highly proficient in Python, C# or other OOP languages
• Be able organize data efficiently and extract the most value out of them
• Excellent interpersonal and communication skills

Job Discription:

o Support the preparation and review of financial statements for Australia, New Zealand, Japan and Taiwan, ensuring accuracy, and alignment with accounting standards.

o Prepare and file various reports such as taxable payments annual reports, to meet income reporting obligations across APAC countries.

o Collaborate with global data teams, using SQL and query builder to reconcile data with financial records.

o Coordinate and compile essential documentation and financial records to ensure readiness for audits by APAC tax authorities.

o Review financial statements, tax return, transaction data, and other necessary documents to fulfil information requests from tax authorities.

o Conduct quarterly reviews of financial data and tax payments to ensure compliance with local statutory and tax requirements.

o Coordinate with cross-functional teams to resolve issues or discrepancies identified during audits and implement necessary corrective actions.

o Monitor and stay informed about regulatory changes across APAC that could impact tax reporting and compliance requirements.

Job Requirements

o 3-5 years of experience in financial reporting, tax compliance, or auditing, preferably within the APAC region.

o Bachelor’s degree in accounting, Finance, or a related field. A master’s degree or ACCA certification is a plus.

o Strong understanding of APAC tax laws, accounting standards, and compliance requirements.

o Excellent analytical skills, attention to detail, and the ability to manage and interpret large datasets.

o Proficiency in Excel, tax reporting tools, and financial systems.

o Strong organizational skills for managing multiple reports, audit documentation, and tax filings across APAC countries.

Responsibilities

· Work with Program stakeholders including Business, Technology, Platform Transformation Team, Finance and HR across locations, to co-create an in-house system and to define future state processes

· Understand root cause of pain points impact to budgeting, approval workflow, work accounting, project portfolio management, capacity management etc

· Analyse and lay down business requirements for system development as well as for “to be” processes

· Understand and document “As-Is” process flows, map the “To-Be” process flows, engage stakeholders to align/implement new paradigm shifts and process enablers

· Assess the impact of the change, obtain the necessary support and consensus

· Work with stakeholders to prepare/update user stories for the agile development sprints

· Engage stakeholders and manage expectations

· Plan and deliver the future state components in an agile and iterative manner

· Work closely and provide inputs on screen designs with UX designers

· Perform system testing, regression testing and live verification

· Work closely with development team to design data model according to requirements; coordinate data clean-up/migration activities as needed

· Work with stakeholders to prepare test cases in every sprint

· Resolve testing defects with delivery team and provide clarification to stakeholders

· Guide users and provide inputs to development team for system (user interface, data logic processing and presentation) development.

Essential Requirements (Skills Requirements)

Education : Bachelors Degree with at least 4-5 years relevant experience in business analysis within financial services industry, with experience of working in an agile set-up; Familiarity with writing User Stories, JIRA tool as a distinct advantage

Years of Experience: 10+ years

Technical / Professional Skills

Know-how of Project Portfolio Management related processes (budgeting, project financials management and re-charge, capacity management) is a distinct advantage.

Strong analytical and problem-solving skills with the ability to gather, organize, analyse information with attention to details and accuracy.

Non-Technical / Soft Skills

· Strong communication skills (both verbal and written); understand business requirements and translate for system implementation.

· Excellent interpersonal skills and a team player.

· Excellent working attitude.

· Meticulous, highly organize and able to work under pressure in a time-critical environment.

· Purpose driven with strong drive to deliver real outcomes and impact.

GOOD TO HAVE

· Innovative and think out of the box in co-creation of solutions to overcome challenges.

· Good knowledge of the technology, business & finance processes.

Responsibilities

· Work with Program stakeholders including Business, Technology, Platform Transformation Team, Finance and HR across locations, to co-create an in-house system and to define future state processes

· Understand root cause of pain points impact to budgeting, approval workflow, work accounting, project portfolio management, capacity management etc

· Analyse and lay down business requirements for system development as well as for “to be” processes

· Understand and document “As-Is” process flows, map the “To-Be” process flows, engage stakeholders to align/implement new paradigm shifts and process enablers

· Assess the impact of the change, obtain the necessary support and consensus

· Work with stakeholders to prepare/update user stories for the agile development sprints

· Engage stakeholders and manage expectations

· Plan and deliver the future state components in an agile and iterative manner

· Work closely and provide inputs on screen designs with UX designers

· Perform system testing, regression testing and live verification

· Work closely with development team to design data model according to requirements; coordinate data clean-up/migration activities as needed

· Work with stakeholders to prepare test cases in every sprint

· Resolve testing defects with delivery team and provide clarification to stakeholders

· Guide users and provide inputs to development team for system (user interface, data logic processing and presentation) development.

Essential Requirements (Skills Requirements)

Education : Bachelors Degree with at least 4-5 years relevant experience in business analysis within financial services industry, with experience of working in an agile set-up; Familiarity with writing User Stories, JIRA tool as a distinct advantage

Years of Experience: 10+ years

Technical / Professional Skills

Know-how of Project Portfolio Management related processes (budgeting, project financials management and re-charge, capacity management) is a distinct advantage.

Strong analytical and problem-solving skills with the ability to gather, organize, analyse information with attention to details and accuracy.

Non-Technical / Soft Skills

· Strong communication skills (both verbal and written); understand business requirements and translate for system implementation.

· Excellent interpersonal skills and a team player.

· Excellent working attitude.

· Meticulous, highly organize and able to work under pressure in a time-critical environment.

· Purpose driven with strong drive to deliver real outcomes and impact.

GOOD TO HAVE

· Innovative and think out of the box in co-creation of solutions to overcome challenges.

· Good knowledge of the technology, business & finance processes.

Responsibilities

· Work with Program stakeholders including Business, Technology, Platform Transformation Team, Finance and HR across locations, to co-create an in-house system and to define future state processes

· Understand root cause of pain points impact to budgeting, approval workflow, work accounting, project portfolio management, capacity management etc

· Analyse and lay down business requirements for system development as well as for “to be” processes

· Understand and document “As-Is” process flows, map the “To-Be” process flows, engage stakeholders to align/implement new paradigm shifts and process enablers

· Assess the impact of the change, obtain the necessary support and consensus

· Work with stakeholders to prepare/update user stories for the agile development sprints

· Engage stakeholders and manage expectations

· Plan and deliver the future state components in an agile and iterative manner

· Work closely and provide inputs on screen designs with UX designers

· Perform system testing, regression testing and live verification

· Work closely with development team to design data model according to requirements; coordinate data clean-up/migration activities as needed

· Work with stakeholders to prepare test cases in every sprint

· Resolve testing defects with delivery team and provide clarification to stakeholders

· Guide users and provide inputs to development team for system (user interface, data logic processing and presentation) development.

Essential Requirements (Skills Requirements)

Education : Bachelors Degree with at least 4-5 years relevant experience in business analysis within financial services industry, with experience of working in an agile set-up; Familiarity with writing User Stories, JIRA tool as a distinct advantage

Years of Experience: 10+ years

Technical / Professional Skills

Know-how of Project Portfolio Management related processes (budgeting, project financials management and re-charge, capacity management) is a distinct advantage.

Strong analytical and problem-solving skills with the ability to gather, organize, analyse information with attention to details and accuracy.

Non-Technical / Soft Skills

· Strong communication skills (both verbal and written); understand business requirements and translate for system implementation.

· Excellent interpersonal skills and a team player.

· Excellent working attitude.

· Meticulous, highly organize and able to work under pressure in a time-critical environment.

· Purpose driven with strong drive to deliver real outcomes and impact.

GOOD TO HAVE

· Innovative and think out of the box in co-creation of solutions to overcome challenges.

· Good knowledge of the technology, business & finance processes.

Roles & Responsibilities:

• 7 years of experience in financial services, with a focus on Murex risk management.
• Proven experience in configuring and maintaining the Murex risk engine.
• Strong understanding of market risk management principles, including VaR and stress testing.
• Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
• Familiarity with Market Risk Aggregation (MRA) and Market Risk Engine (MRE) configurations.
• Knowledge of regulatory frameworks, particularly FRTB.
• Excellent communication and stakeholder management skills.

Responsibilities

· Work with Program stakeholders including Business, Technology, Platform Transformation Team, Finance and HR across locations, to co-create an in-house system and to define future state processes

· Understand root cause of pain points impact to budgeting, approval workflow, work accounting, project portfolio management, capacity management etc

· Analyse and lay down business requirements for system development as well as for “to be” processes

· Understand and document “As-Is” process flows, map the “To-Be” process flows, engage stakeholders to align/implement new paradigm shifts and process enablers

· Assess the impact of the change, obtain the necessary support and consensus

· Work with stakeholders to prepare/update user stories for the agile development sprints

· Engage stakeholders and manage expectations

· Plan and deliver the future state components in an agile and iterative manner

· Work closely and provide inputs on screen designs with UX designers

· Perform system testing, regression testing and live verification

· Work closely with development team to design data model according to requirements; coordinate data clean-up/migration activities as needed

· Work with stakeholders to prepare test cases in every sprint

· Resolve testing defects with delivery team and provide clarification to stakeholders

· Guide users and provide inputs to development team for system (user interface, data logic processing and presentation) development.

Essential Requirements (Skills Requirements)

Education : Bachelors Degree with at least 4-5 years relevant experience in business analysis within financial services industry, with experience of working in an agile set-up; Familiarity with writing User Stories, JIRA tool as a distinct advantage

Years of Experience: 10+ years

Technical / Professional Skills

Know-how of Project Portfolio Management related processes (budgeting, project financials management and re-charge, capacity management) is a distinct advantage.

Strong analytical and problem-solving skills with the ability to gather, organize, analyse information with attention to details and accuracy.

Non-Technical / Soft Skills

· Strong communication skills (both verbal and written); understand business requirements and translate for system implementation.

· Excellent interpersonal skills and a team player.

· Excellent working attitude.

· Meticulous, highly organize and able to work under pressure in a time-critical environment.

· Purpose driven with strong drive to deliver real outcomes and impact.

GOOD TO HAVE

· Innovative and think out of the box in co-creation of solutions to overcome challenges.

· Good knowledge of the technology, business & finance processes.

Key responsibilities will include but are not limited to:

• Manage administrative and HR work for a small production company
• Manage internal Digital marketing,
• Coordinate and assist the production team in execution and management of videos and social media campaigns
• Prepare production schedules and media buying plans.
• Have a understanding of Social media analytics
• Able to work independently as well as in a team
• Work with production team on Creating PPT Proposal for social media projects and campaigns

Requirements:

• 1 year of experience in social media content generating and marketing.
• Knowledge of Canva
• Proficient in Microsoft Office (Word, Powerpoint, Excel, etc)
• Possess at least a certificate in Business adminstration or Digital Marketing or Mass Communication or Social Media-related fields
• Possess good time management and organisation skills
• Ability to work in a fast-paced environment
• Knowledge of social media platforms (Instagram, Facebook, YouTube, Twitter, Wechat & Tiktok) and micro sites.
• Knowledge of Social media analytics
• 5 Days Working Week
• Able to start immediately