Total 5 Senior Executive survey interviewer job vacancies in Singapore

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Position: Survey Project Executive, Up $3.8K
Work duration: 6 + 6 months
Working hours: Monday – Friday: 8.30am – 6pm

Work location: Clarke Quay area / Revenue house

The role

• Plan, coordinate and launch surveys, ensuring they are completed with a high response rate and in a timely manner
• Provide regular updates of survey progress and survey statistics to senior management
• Conduct after-action reviews to improve processes and propose new initiatives
• Provide constant guidance and advice to survey supervisors and interviewers to ensure that the survey is conducted in a timely and reliable manner
• Coordinate with survey team to provide solution for escalated cases
• Multitask and prioritize due to the dynamics of the organization landscape and business needs
• Develop a detailed reporting/tracking plan
• Any other ad-hoc duties

Requirements

• Qualification: Degree holder
• Ability to plan ahead and strategize
• Able to work independently, but also with various stakeholders
• Strong analytical skills, technically driven, problem solver, results-oriented
• Highlight gaps and propose alternative solutions to achieve outcomes and improve the current infrastructure
• Ability to translate complex concepts into actionable data and presentations
• Having experience in project management or customer-centric roles will be an advantage
• Programming/Coding knowledge is a plus (R, Python)
• Good system knowledge in Microsoft Excel, PowerPoint, Access, Power BI, Tableau

nterested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/10044

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

• Central area
• Monday - Friday
• 1 year 2 months renewable
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

• Plan, coordinate and launch surveys, ensuring they are completed with a high response rate and in a timely manner
• Provide regular updates of survey progress and survey statistics to senior management
• Conduct after-action reviews to improve processes and propose new initiatives
• Provide constant guidance and advice to survey supervisors and interviewers to ensure that the survey is conducted in a timely and reliable manner
• Coordinate with survey team to provide solution for escalated cases
• Multitask and prioritize due to the dynamics of the organization landscape and business needs
• Develop a detailed reporting/tracking plan
• Any other ad-hoc duties

Requirements

• Ability to plan ahead and strategize
• Able to work independently, but also with various stakeholders
• Strong analytical skills, technically driven, problem solver, results-oriented
• Highlight gaps and propose alternative solutions to achieve outcomes and improve the current infrastructure
• Ability to translate complex concepts into actionable data and presentations
• Having experience in project management or customer-centric roles will be an advantage
• Programming/Coding knowledge is a plus (R, Python)
• Good system knowledge in Microsoft Excel, PowerPoint, Access, Power BI, Tableau
• 5 days work week
• 6 + 6 months contract
• Up to $3,700
• Location: Central

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:9937

• Central area
• Monday - Friday
• 1 year 2 months renewable
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394