Summary of Job Description
To manage and administer the organization’s systems, Active Directory and virtual desktop infrastructure to ensure high availability, security and performance.
Key Responsibilities
1. Install, configure, upgrade and administer Windows servers.
2. Manage and administer Active Directory, DNS, DHCP, File & Print and Office 365.
3. Perform regular system OS, firmware patching, bug-fixing and upgrading.
4. Perform regular system performance and security monitoring to identify any possible performance issue and intrusions.
5. Perform ongoing performance tuning, hardware and OS upgrades, resource optimization and capacity planning.
6. Manage, monitor and administer VMware Horizon VDI to ensure remote access is secure.
7. Develop and maintain system, Active Directory and enterprise backup operation guides and procedures.
8. Work closely and provide technical support to other IT teams as required.
9. Manage vendor relationships and ensure SLAs are met in accordance with the contracts underpinning.
Requirements
1. Advanced Diploma or Degree in the filed of Computer Science, Information Systems or Software Engineering and/or 2-5 years or more of equivalent work experience.
2. Advantage to possess the MSCE certification.
3. Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.
4. Minimum 2 years extensive hands-on experience in managing and administering Active Directory, DNS, DHCP, File & Print Services.
5. Strong technical knowledge and experience administering and configuring VMware ESXi, Microsoft Windows Server 201x and 202x.
6. Strong experience and/or good knowledge in Microsoft Active Directory.
7. Good knowledge in Incident, Problem and Change Management framework such as ITIL.
8. Experience in MS SQL Database would be advantage.
9. Strong written, oral, interpersonal communication and presentation skills.
10. Excellent analytical and problem-solving skills.
11. Highly self-motivated and directed.
12. Ability to effectively prioritize and execute tasks in a high pressure environment.
