Total 11 Senior Executive talent acquisition specialist job vacancies in NLB Library Supply Centre Changi

WELCOME TO SITA

SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

WHAT YOU WILL DO:

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

EXPERIENCE:

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job Summary

The Senior/ Air Movement Specialist- AMC performs passenger, cargo and ground service activities in accordance with Standard Operating Procedures (SOPs). He/She ensures that cargo shipments are handled and stored as per handling requirements, prepares passenger ladders, and processes customer flight details and documentation. He/she also follows and implements safety and/or security measures and escalates safety and security breaches.

In addition to operating different equipment and vehicles related to cargo, passenger and ground service operations, the Senior/ Air Movement Specialist- AMC works under all weather conditions as well as in shifts to accommodate round-the-clock flight arrivals and departures. A detail-oriented and meticulous team player, he/she participates in on-the-job and regulated training programmes and works well with others.

Job Responsibilities

Conduct AMC operations (Passenger)
• Perform day-to-day passenger service operations
• Operate passenger ladder for passengers to board and alight from the aircraft
• Prepare passenger details and customer documents for arrivals and departures at RSAF air bases and overseas airfield/airport
• Process customer's flight details and ticketing with airlines and regulatory authorities
• Provide escort in and out of the airbase

Conduct AMC operations (Cargo)
• Execute plans for handling and
• storage of shipments
• Operate Material Handling Equipment (MHE) to load/or unload cargo on/off the aircraft
• Handle Dangerous Goods in accordance with International Air Transport Association Dangerous Goods Regulation (IATA DGR) and other relevant regulatory authorities
• Perform aircraft and warehouse's cargo consolidation activities
• Prepare documentation of cargo details (i.e. Airway Bill) required by international airport authority

Conduct AMC operations (Ground)
• Perform overseas deployment activities, as directed
• Perform fixed based operation support for foreign military aircraft

Perform maintenance operations
• Perform daily inspection and functional checks on GFE/GFP
• Monitor Government Furnished Equipment and Government Furnished Property for scheduled preventive maintenance
• Perform maintenance on in-house equipment, facilities and vehicles in adherence to Standard Operating Procedures (SOPs) and Work Instructions (WI)
• Perform housekeeping operations within the work premises
• Perform stocktake of all Government Furnished Equipments (GFE), Government Furnished Property (GFPs) and in-house equipment.

Ensure operational excellence and compliance with quality and safety standards
• Perform operations based on quality, environmental, occupational, health, security and safety standards
• Attend daily briefings including safety/operational briefings and toolbox meeting
• Prepare quality and safety reports and raise any QHSSE lapses at work site or during operations
• Participate in audits as required
• Comply with regulatory requirements of operations site
• Participate in Emergency Exercise
• Comply with data governance policies

Manage customer experience and relationships
• Perform the day-to-day operations of shift according to customer and contractual requirements

Job Requirements

• NITEC and 5 years of experience preferred
• Class 3 Driving License and/or Forklift License
• Prior experience with Aviation is preferred
• Ability to use Apps and have cybersecurity awareness is a plus

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Established in 2012, Grand Venture Technology Limited ("GVT") has quickly risen as an industry leader, renowned for delivering cutting-edge solutions in ultra-precision machining, sheet metal components, and complex mechatronics modules for the semiconductor, life science, medical and aerospace industries. Listed on the Mainboard of the Singapore Exchange ("SGX-ST"), GVT’s relentless pursuit of excellence and innovation earned it recognition by The Straits Times in January 2024 as one of Singapore’s fastest-growing companies, solidifying its reputation as a trusted partner in high-tech manufacturing.

We are looking for a HR Executive to join us! The key deliverables will include:

Talent Acquisition

• Liaising with various recruitment agencies on shortlisting of candidates and coordinating interviews
• Responsible for all work pass matters not limited to application, issuance and cancellation
• Drafting of employment agreements and letters
• Conduct orientation for new hires, issuing of work passes and access cards
• Conducting of exit interview for resignees
• Collaborate with IHLs on internship, career fairs and initiatives

Employee Engagement & Relations

• Actively engages employees to gather feedback on Company culture, work etc.
• Coordinates monthly birthday celebrations, and other ad-hoc company social events as required
• Facilitates and plans Company Annual D&D

Learning & Development

• Consolidate all Departments training plan/needs and source for suitable courses accordingly
• Sign up employees for courses upon approval
• Responsible for the training providers’ evaluation to ensure effective training is done
• Submission of training grants when necessary
• Responsible for maintain all training records and employee skill martix for audit purposes
• Involvement in customer audits periodically

Administration

• Maintaining of employee p-files and documentation
• Conduct external salary benchmarking
• Submission and monitoring of ESG grants
• Submission of levy waiver, childcare leave, maternity leave & paternity leave claim etc.
• Monitoring of expiry dates of vendor contracts e.g insurance, cleaning contracts
• Involvement in audits when necessary
• Any other ad-hoc duties assigned

Job Requirements:

• At least 2 to 3 years of relevant working experience in a fast-paced environment
• Able to work with minimal supervision
• Preferably with talent acquisition/recruitment, L&D background
• Able to write and communicate in Chinese is necessary (to liaise with our Chinese employees and overseas counterparts)
• Excellent interpersonal and communication skills
• Proficient in Microsoft applications

• Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
• Ensure the correct functioning and maintenance of all internal and external systems and products serviced by Service Operations
• When required, act as the customer SPOC and coordinate the scheduling of intervention with Customer's, internal resolver groups, and the Service Desk ensuring the highest level of customer services and communications are maintained to resolve the fault and incident within the prescribed SLA.
• Carry out incident and problem management support to the highest standards and co-ordinate the resolution with the appropriate resolver groups
• Ensure shortest restoral times possible, initiating the timely escalations to specialized resolver groups inside and outside SITA, according to the customer contracts, SLAs and monitoring requirements
• To ensure the Service Operations team adheres to the highest working standards for all incidents and problems by providing guidance, support and direct management.
• Proactively detect problems related to service and infrastructure operations and delivery services, conduct diagnostics and provide service request ownership to ensure resolution of customer problems
• Support the senior team members in the management, reporting, and coordination of day-day tasks during the absence of the Lead Engineer
• Adhere to installation guidelines and industry best practices in order to deliver quality service and infrastructure operations
• Use the appropriate tools and equipment to perform the installation, intervention, and repairs in accordance with Service Operations and Delivery guidelines and instructions where provided
• Report and escalate to the next level those problems which cannot be fixed
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services in accordance with agreed schedules and customer expectations
• Perform Change Management, Configurations, Design and Implementation of the supported Product & Systems
• Manage local suppliers in the provision of services for the SITA Service Operations centres and report on services provided to management.
• Conducts the analysis, definition, documentation and testing of application & systems enhancements
• To provide onsite support to Users during the cutover of the services
• Continuously identify and document lessons learnt, known errors and operational knowledge for improved services
• When/where required, be contactable for escalations and support, on and on-call standby basis
• When/where required, perform assigned tasks on 12 x 7 shifts basis.

Who you are

• Degree or equivalent Diploma / Certificate in Computer Science, Electronic Engineering or equivalent
• Minimum 8 years experience in the network, and/or application/system support domain.
• Must have dealt directly with external customers delivering to SLAs.
• Exposure to ITIL and IT/network components and principles
• Demonstrated maturity in handling complex customer issues and demanding customers
• Ability to coach new joiners and to facilitate their integration into the team
• Knowledge of Airline and CAA customers use of ACM applications
• Ability to organize the activity of a team and to take ownership of issues until resolution

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Responsiblities

• Perform full cycle recruitment activities
  • Liaise and co-ordinate with internal customers for hiring needs
  • Manage and post job advertisement
  • Shortlist candidates, arrange & conduct interviews with hiring managers
  • Prepare offer letters for new hires, re-employment contracts, contract renewals
  • Arrange pre-employment screenings (medical & background) for new hires
  • Order uniform & safety shoes for new hires
  • Apply and cancel work pass for foreign workers
  • Prepare induction pack for new hires
  • Conduct orientation for new hires
  • Conduct exit interviews
  • Maintain accurate new hire records in HR system
  • Prepare weekly and monthly manpower reports
  • Organise and Participate in external job fairs e.g. MINDEF, e2i
  • Work with educational institutions for recruitment including conducting presentation to students
• Manage internal transfers
• Attend to staff queries
• Check and verify invoices for services engaged

Requirements

• Diploma or Degree with min. 2 years' experience in talent acquisition
• Strong communication skills and able to make sound decisions independently
• Meticulous, organized and a team player with good interpersonal skills
• Proficient in Microsoft Word and Excel
• Willing to work in Changi

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Job Description

• Support development of new methods, capabilities and technology to improve engine overhaul processes
• Identify opportunities for process improvements through new methods, capability development or acquisition.
• Capture operations needs and match capabilities and technology acquisition or development.
• Conduct feasibility and initial savings study to justify development/acquisition
• Validate developed or acquired methods, capabilities and technologies to ensure initial requirements are met and savings expectations are achieved
• Manage vendors or research groups to ensure capability/technology developments meet current or future requirements
• Plan and manage activities, communicate status to relevant internal stakeholders

Requirements

• Degree in Mechatronics/Manufacturing/Mechanical Engineering (Candidates possessing both Diploma certification and relevant experience will be considered)
• Ideally 5 years’ experience in similar job role. Applicants with less experience (including fresh graduates) but have relevant skills and experience may be considered
• Experience with industry 4.0 technology integration is an advantage
• Good communication, analytical, engineering and project management skills
• Good technical problem-solving skills

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Requirements

• Possess Diploma or equivalent level of certification in any engineering disciplines
• Problem solving skills
• Experience in negotiating with suppliers, sourcing new suppliers
• Experience in commodity strategy and management for pcba, cables, labels, and OEM.
• Experience in New Product Introduction
• Quote analysis

Responsibilities

• Develop preferred suppliers for cost, capacity, quality and response to RFQ
• Drive cost reduction for respective commodities through supply base consolidation and negotiation
• Create and drive contract with key suppliers
• Drive materials lead-time reduction to meet with Customers’ expectations
• Supplier ramp up plan and highlight any potential supply chain challenges in a timely manner
• Coordinate and communicate new project Engineering Change Order implementation effectively to avoid/minimize any E&O exposure
• Provide technical support/advice to buyers, suppliers as well as customers
• Follow up on new vendor set-up and supply price is set-up LN systems before order placement by buyer
• Cost, lead-time, MOQ & NRE analysis on suppliers’ quotation. Make supplier recommendation to quote team
• End-of-Life management
• New Supplier survey & auditSource and recommend suppliers for business need.

Kindly indicate your current and expected salary in the resume, thank you.