Total 160 tech support job vacancies in D20 Bishan, Ang Mo Kio

Required Qualifications:

- 8-10 years of deep technical experience working on IPAM environments

- Deep understanding of DHCP, DNS, IP Addressing and Time Services

- High degree of experience in the day-to-day configuration and level3 troubleshooting of IPAM DHCP, DNS, and DDNS

- Experience in installing, configuring, and troubleshooting IPAM products in a large, distributed environment.

- Creating & modifying DNS zone files manually (forward and reverse zones)

- Ability to Plan, verify, and integrate DDI solutions for complex client applications.

- Good Knowledge on DNS Anycast and other backup mechanisms.

- knowledge in Network Time Services

- Integration of DNS and DHCP in Active Directory environment

- Optional: Knowledge of F5 3DNS and GTM

- Minimum 5 years of deep technical experience working on IPAM environments

- Deep understanding of DHCP, DNS, IP Addressing and Time Services

- High degree of experience in the day-to-day configuration and level3 troubleshooting of IPAM DHCP, DNS, and DDNS

- Experience in installing, configuring, and troubleshooting IPAM products in a large, distributed environment.

- Creating & modifying DNS zone files manually (forward and reverse zones)

- Ability to Plan, verify, and integrate DDI solutions for complex client applications.

- Good Knowledge on DNS Anycast and other backup mechanisms.

- knowledge in Network Time Services

- Integration of DNS and DHCP in Active Directory environment

- Optional: Knowledge of F5 3DNS and GTM

• Analysis of project requirements and propose the solutions accordingly.

• Development of system technical specifications.

• Development of system architectures and integration with 3rd parties' systems.

• Technical interface with customers and other contractors.

• Realization of testing and commissioning works onsite.

• Network troubleshooting for wired and wireless systems both.

• Technical support to systems once into operation after commissioning.

• Onsite testing and commissioning.

Requirements:

•Tertiary qualification in Electrical and Electronics Engineering

•Minimum 6 years experience working on various communication systems technologies such as fibre-optic transmissions, digital trunked radio, public address and telephony, CCTV surveillance, access management and travel information systems.

•Experience in implementing railway-related projects.

•Min 4 years relevant experience.

•Diploma in engineering field or Information Technology, with experience in communication systems preferred.

•Professional Knowledge, Experience and familiar with Oracle Primavera P6 is required.

•Knowledge in AutoCAD, Autodesk Revit and Navisworks will be of advantage.

•Knowledge in ISO9001:2015.•Good interpersonal skills.

•Demonstrates independent and creative thinking when performing problem solving initiatives.

•Highly motivated, dependable and self-reliant, works well under the pressure of deadlines.

•Demonstrates an ability to work in an environment where calculated risk taking is necessary.

− Implementation of medium to large scale Biometric (.NET Framework) projects in the business domain of Public Security with emphasis on IT Security & Biometric Control;

− Conduct formal release tests and/or regression tests;

− Prepare test plans/cases, scripts and project related test deliverables;

− Generate test data to test each software or hardware component according to the quality criteria and business requirement;

− Design and develop automated testing procedures or scripts and keep them up-to-date;

− Ensure quality and accuracy is maintained throughout the software test life cycle;

− Enable timely delivery of the software or hardware release according to project schedule;

− Provide timely progress status update for Internal SIT and UAT, and onsite UAT;

− Ability to understand and adapt to relevant technologies and products; and

− Ability to work with team members to troubleshoot any problems with systems in production.

Requirements:

− Diploma/Bachelor Degree in Computer Engineering/Science or IT related course;

− Minimum 2-3 years functional, scenario and performance testing experience;

− Experience in Oracle and Microsoft SQL Server Databases;

− Experience in Katalon and knowledge in SeleniumHQ and HP Load Runner will be advantageous.

1. Provide timely and effective technical support for application-related incidents and service requests.

2. Troubleshoot and resolve application issues, both independently and in collaboration with development teams.

3. Monitor application performance, identify bottlenecks, and implement performance enhancements.

4. Conduct root cause analysis for recurring issues and implement preventive measures.

5. Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.

6. Maintain documentation related to application configurations, troubleshooting procedures, and known issues.

7. Participate in application deployment and release management activities.

8. Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.

9. Support UAT and Interface Testing

Requirements:

1. Must have minimum 5 years experience.

2. Strong technical knowledge and experience in supporting enterprise-level applications.

3. Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.

4. Experience with databases and SQL query language.

5. Familiarity with software development life cycle (SDLC) and ITIL principles.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues related to system.

• Troubleshooting system and data issues, refining scripts, and execute/ re-run data and document migration where required.

• Management and coordination with external partners and vendors.

• Communicate to internal team and external users for all clarifications.

• Conduct user gathering, training sessions with users where applicable.

• Prepare and update documentations and reports where required.

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Minimum 5 years of experience in Project Management of medium or large scale projects in government related projects.

• Must have experience in designing, coding, testing and implementing Java System Applications.

• Diploma / Bachelor's degree in a related filed or equivalent experience.
• Minimum 1 year of experience in installation of Electricla and communication infrastructures.
• Prior experience in Railway preferred.
• Oversee the installation of various systems, equipment or machinery.
• Ability to work in a fast-paced environment.
• Team player with good interpersonal and communication skills
• Able to work indepdently with minimum supervision.
• Candidate with 5+ years of experience will be considered for Managerial role.

• Minimum of 2 full life cycle implementation in Oracle Fusion cloud. Modules are AP, AR, GL and Fixed assets.
• Added advantage if worked in Oracle FAH.
• Ability to understand the requirements gathering, complete design and participate in full life cycle of implementation.
• Strong knowledge in accounting entries.
• Strong Experience in Fusion OTBI Reports.
• Added advantaged if the candidate has worked in API Integrations.

• Responsible for Identifying and creating sales opportunities, and Producing Leads.
• Be involved in providing initial information and conducting outbound calls, email/LinkedIn interaction to qualify clients’ interest in software solutions (ERP/CRM/BPM/Bespoke)
• Assist in developing PowerPoint presentations aimed at specific sector
• Diligent follow-ups with inbound leads supported by subsequent email communications.
• Route qualified leads to field sales team by initiating appointments.
• Confident, pleasent, organized and detail oriented.
• Experience of 1-3 years in Telemarketing in IT sector.
• Strong PowerPoint Word and Excel skills.
• Able to articulate well and possess good communication and keen listening skills
• Work closely with Sales and Marketing team members to share information, provide feedback, and achieve overall sales targets

• Able to grasp and understand business domain knowledge within a short timeframe.

• Plan, script, execute, prepare reports and statistics, communicate to users, and resolve all issues raised by users during UAT and operations.

• Management and coordination with external partners and vendors

• Management and lead a team to support the project

• Communicate to internal team and external users for all clarifications

• Conduct walk through and clarification training sessions with external users where applicable

• Prepare and update documentations and reports where required

• Identify system or data deficiencies and discrepancies, and recommends appropriate improvements and changes.

Job Knowledge/Skills

• At least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science / Information Technology or equivalent. Candidates with a relevant IT diploma may also apply.

• Experience in designing and implementing C#, ASP.NET systems using OO related concepts in N-Tier architecture will be advantageous

• 5 years of experience in Project Management of medium or large scale projects

• Experience in project delivery in systems integration

• 5+ years SharePoint design, development and implementation experience. on Microsoft SharePoint 2013 / 2016 / Online / On Pemises.
• Sound knowledge on PowerApps and Power Automate applications.
• Design solutions based on established patterns and best practices for SharePoint integration with other Microsoft products
• Experience with SharePoint migrations is added advantage
• Good communication and interpersonal skills

Responsibilities:

· Understand the mainstream GPGPU architecture and their design choice

· Using existing ML or HPC background to propose the possible architecture improvements and exploration possibilities

· Can deeply understand the programming model of each architecture and its impacts and influence on eco-system

· Maintain and build the confidence model for both verifying with software tools and profiling the performance so at to understand different architecture design choices

Requirement:

· Bachelor’s with relevant experience in Domain Specific Accelerators/Machine Learning

· Knowledge of different machine learning algorithms (eg: CNN, LSTM, DNN, GNN etc) and their execution model in GPU/CPU; understanding of parallel execution models like SIMD, SIMT etc

· Familiarity with GPGPU (eg: CUDA/OpenCL) programming models is preferred but not mandatory

· Any prior experience in developing simulation-based performance models for domain specific accelerators

· Knowledge in design principles, colour theory and typography

· Knowledge and experience in running user research, ideation workshops and usability tests

· Proficient in C/C++ and scripting languages (Perl/Python)

· Knowledge in one or more AI programming frameworks – Tensorflow, Pytorch etc

· Expertise with popular design tools and software such as Figma, Miro, Adobe Creative Suite.

· Knowledge of RISC-V ISA is valuable but not mandatory

· Ability to deliver high quality analysis/results and independently drive modeling tasks is preferred

· Good knowledge of USB2.0/USB3.0/ USBCV protocols and USB Device Classes (HID, MSC, CDC, UVC, UAC, DFU, Custom).

· Curiosity and Enthusiasm to explore advance state of the art technologies with calculated risks

Responsibilities

· Manage day-to-day activities in the Program Management Office for related software Development Project In various technologies.

· Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.

· Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions.

· Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness. Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.

· Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.

· Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan. Organize, and support key users’ trainings, workshops, roadshows and events for materials/documentations.

· Support program/project IT audits with stakeholders and related secretariat duties.

Requirements

· Degree holder with 7-10 years of relevant working experience

· Possess knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.

· Experience working in Europe or knowledge of European markets/regions.

· Programme management experience; preferably in managing programs in a large-sized organization operating in a highly complex environment.

· Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.

· Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.

· Proven ability to initiate, manage and report on programme activities and identify issues affecting the performance outcomes of the project.

· Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations

Responsibilities

· Responsible for the design, development and maintenance of Web3 applications based on Node.js and Go.

· Deep understanding and application of blockchain technology, especially in terms of multi-chain interoperability and wallet integration.

· Work closely with product and design teams to ensure technical solutions meet business needs and optimize user experience.

· Explore and evaluate new technologies and provide guidance to the team to ensure we leverage state-of-the-art technology implementations.

· Manage project timelines to ensure high-quality products are delivered on time.

· Write clear, maintainable code and conduct rigorous code reviews.

· Solve technical problems and improve system performance and reliability.

Requirements

· Bachelor's degree in Computer Science or related field.

· Minumum 10 years of backend development experience, including at least 5 years with Node.js and Go.

· Deep understanding of Web3, blockchain, smart contracts and decentralized applications (DApps).

· Experience or in-depth understanding of multi-chain wallet integration and management, including but not limited to Ethereum, Binance Smart Chain, Polygon, etc.

· Familiar with blockchain node management and transaction processing mechanisms.

· Excellent team leadership and project management skills.

· Ability to work independently and solve problems in a fast-paced environment.

Must have:

· Project experience in DeFi or related blockchain fields.

· Relevant experience in the fields of Web2 payment, financial management, Web3 payment, Staking, and Subscription.

· Strong understanding of cryptocurrency trading and security.

· Contributed to open-source projects or active in related technical communities.

Responsibilities:

· Develop and articulate a comprehensive product vision and strategy for managing risks in cryptocurrency operations.

· Identify market opportunities and trends in cryptocurrency risk management.

· Define product roadmaps, set priorities, and establish key performance indicators (KPIs).

· Conduct thorough risk assessments to identify potential threats and vulnerabilities in cryptocurrency operations.

· Analyse risk data to understand trends and impacts on the organization’s crypto- related activities.

· Develop and implement strategies to mitigate identified risks through digital solutions.

· Collaborate with engineering, design, and data teams to develop and launch risk management products.

· Create detailed product requirements, user stories, and acceptance criteria specific to cryptocurrency risk.

· Engage with key stakeholders, including risk management, compliance, IT, and business units focused on cryptocurrency.

· Gather and prioritize requirements from stakeholders and ensure alignment with product goals and regular updates and reports on product progress and risk metrics.

· Ensure digital products comply with relevant regulatory and industry standards specific to cryptocurrencies.

· Stay updated on changes in regulations and adjust product strategies accordingly.

· Collaborate with legal and compliance teams to address regulatory challenges in cryptocurrency operations.

· Advocate for user-centric design principles to create intuitive and effective crypto risk management tools.

· Develop training materials and conduct user training sessions to ensure effective product adoption.

Required Qualifications:

· Bachelor’s degree / Masters in top tier university

· 3+ years of experience in IT/product management, with a focus on risk management or digital security products.

· Proven track record of successfully launching and products in the cryptocurrency space.

· Strong understanding of cryptocurrency markets, technologies, and risk management principles.

· Knowledge of blockchain technology and digital security trends.

· Business level German speaking is required as the candidate will be required to liaise with German stakeholders, vendors and counterparts on daily basis.

· Familiarity with cryptocurrency compliance standards and regulations (e.g., AML/KYC)

· Develop and maintain programs including systems, policies, and resources to support cross-issue commercial priorities.

· Identify, investigate, monitor, assess and clearly communicate emerging risks in commercial products.

· Develop and identify opportunities to improve processes, protocols and policies to mitigate risk, that are scalable and ensure compliance with applicable laws and regulations.

· Serve as primary point of contact to provide ad-hoc and regular risk investigations support on commercial products to different stakeholders in Product, Sales, Risk Control, Government Affairs, Policy, Legal and Communication teams to understand and mitigate risks.

· Work in collaboration with the rest of the team to build a strong understanding of risks and policies of Commercial Products on the platform. 6. Maintain knowledge of global and regional industry trends in the advertising space and new risks to ensure organizational risks are mitigated.

Desired Skills and Experience

· Minimum 6 years of risk investigations and operational experience using Safety culture.

· Experience in and/or demonstrable knowledge of domains such as risk, payments, ecommerce, product risk, and/or online advertising.

· Experience conducting complex analyses and translating the results into recommendations.

· Excellent analytical reasoning, problem-solving, project management, and cross-functional skills.

Preferred Qualifications:

· Experience with SQL or Python.

· Previous experience working with international partners across multiple markets and timezones.

· Experience developing and executing risk governance strategy.

Responsibilities:

· Consults with customers to produce the dashboards and reports they need

· Coordinates with the Assure Claims Base Development team on base Sisense elasticubes and customer requirements

· Coordinates with Sisense vendor on defects and enhancements

· Stays current on Sisense system, its functions, and how to work with Assure Claims

· Design, develop, and optimize Sisense data models and dashboards to provide actionable insights

· Write custom JavaScript and CSS for enhanced dashboard functionality

· Manage Sisense system upgrades and troubleshoot related issues

· Develop and maintain Jaspersoft reports and administer Jaspersoft Server

Requirements:

· Bachelor's degree in business administration, computer science, IT or related field preferred

· Minimum 5+ years of experience in Sisense and Jaspersoft, including data modelling and report creation

· Hands-on experience with Sisense upgrades and Kubernetes-based environments

· Database design knowledge required; SQL is must.

· Sisense reporting tool working experience is preferred

· SAP Business Objects reports consulting experience preferred

· Power BI data analytics tool consulting experience preferred

· Experience working with communications practices, principles, and procedures for both on-site and on-line presentations

· Willingness to travel, although it will be infrequent

Having experience in Landscape implementation,understand to read and excute landscape designs,knowledge to maintain the plants and holding valid class 4 driving license with Singapore experience.Having experience in leading a group of team for planing day to day activities and coordinate with Clients for completion of works on timely.

Responsibilities

• Develop and Drive business development strategies focusing on clients, store locations and branches
• Review and optimise branch operations including developing strategies and execution
• Delivery of the sales order target and future growth
• Keep track and Provide timely updates to management team on the sales performance and market intelligence
• Management Relationship with with customers and create new partnerships/ opportunities

Requirements

• Proven international sales and/or business development track record in a senior position in Retail business domain, advantages if you poses experience in F&B and retail stores concepts
• Experience in sales channels accounts and relationship management
• Experience and Quaintance in digital marketing
• Experience in training and development including store crew management

Responsibilities:

• Work directly with the customer to understand application constraints and performance criteria to translate their needs into design requirements optimized for 3D Printing
• Implement generative design and topology optimization techniques to enhance efficiency and material utilization and ensure that parts designed consider factors such as build orientation, support structures, and material characteristics
• Generate and finalize part design and assist process engineers to develop proper manufacturing processes
• Stay abreast of advancements in metal 3D printing technologies, materials, and design methodologies and continuously evaluate and integrate new tools and techniques to improve design processes and outcomes

Qualifications：

• Master in mechanical engineering or similar technical discipline
• 3+ years in metal 3D printing
• Experience using Additive Manufacturing Software such as Materialise Magics
• Familiarity with a range of additive manufacturing materials and their properties
• Strong problem-solving skills and the ability to think innovatively in the context of additive manufacturing
• Excellent communication skills for effectively conveying design concepts and collaborating with team members
• Willing to travel (25% of time)

Responsibilities:

• Manage and execute laser material processing projects, including communication with customers, evaluating technical requirements, preparing and processing customer applications, writing reports and following up with customers;
• Host customer visits and communicate directly with customers regarding applications and technology; mentor customers on process and product details and strengthen their relationship with Hans;
• Support Regional Sales Managers with strategic and key applications, including off-site customer visits;
• Take charge of the Laser Application Laboratory in Hans Singapore including review equipment need and ensure laboratory equipment is maintained in excellent working condition.

Qualifications:

• Bachelor’s Degree in Engineering related disciplines;
• 5+ years’ experience in laser marking, welding, cutting and other material processing;
• Demonstrate strong attention to details and ability to prioritize and focus in a dynamic team oriented environment;
• Excellent English verbal and written communication skills;
• Ability to travel (domestic and international) to customer site (25% of time);
• Experience in electronics application is a plus.

Responsibilities

• Repair, troubleshoot, modify, and test complex technical problems on Laser Machining products
• Travel to customer locations (domestic and India) to diagnose complex technical problems and perform on-site repairs
• Examine machines mechanically and perform repairs by dismantling machines and rebuilding mechanically
• Communicate professionally and effectively with customers

Qualifications:

• Background of EE or Mechanical Engineering (training provided)
• Experience in troubleshooting and repairing mechanical problems
• Skilled in mechanical measurement and inspection techniques
• Willing to travel (50% of time)

About Us

Founded in 2014, Lumens Group is leading the transformation of the mobility industry in Singapore. We have successfully built one of Singapore's largest car fleets and expanded our offerings to personal and corporate leasing, purchasing and financing. As we enter a new phase, we're building an integrated ecosystem for merchants and consumers, driven by advanced technology and a mission to enrich everyday life.

Now, we're seeking a detail-oriented and driven Administration Associate to join our team! This role will be supporting the sales team in processing contracts and providing essential sales support to ensure smooth operations and customer satisfaction.

Your Role on Our Journey

We are looking for an organized and detail-oriented Administration Associate to join our Sales Team.

Your Day-to-Day Adventures

• Assist in preparing and processing sales orders, contracts, and invoices.
• Review and process incoming contracts and agreements.
• Ensure all contract details are accurate and in compliance with company policies.
• Prepare contract documentation for signatures and facilitate timely execution.
• Provide administrative support in preparing reports, presentations, and sales-related documents.
• Assist the sales team with preparing quotes, proposals, and sales orders.
• Maintain an organized contract database and track renewal dates.
• Any other ad-hoc duties which may be assigned to you from time to time

What Makes You a Perfect Fit

• Diploma in Business Administration or equivalent
• Proven experience in administrative or support roles, ideally within a sales or contract environment.
• Strong attention to detail and accuracy in contract processing.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM systems.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Ability to work independently and as part of a team.
• Fluent in both Mandarin and English (spoken and written) is beneficial.

Join Our Team at Zetta Solution as a Software Support Executive!

Since our establishment in 2012, Zetta Solution has been a trusted Singaporean company dedicated to empowering businesses with technology. We believe in enabling companies to achieve their fullest potential through innovative, cloud-based solutions and digitized processes.

Are you freshly graduated or new to the tech industry? Don't worry—we value the right attitude and passion above all.

We're looking for a Software Support Administrator who is self-driven, eager to learn, and, most importantly, passionate about delivering exceptional support to our clients across various industries. In addition to providing technical assistance, you’ll also be responsible for administrative tasks to ensure smooth operations. If you’re detail-oriented and have a knack for problem-solving, we want to hear from you!

Key Responsbilities:

• Provide technical support for our ERP systems, including troubleshooting, debugging, testing, and guiding clients.
• Respond to support and enquiry calls, and address client issues promptly and professionally.
• Assist in system maintenance to ensure optimal performance for clients.
• Perform administrative duties, such as preparing reports, managing documentation, and coordinating support schedules.

What We're Looking For:

Educational Background:

• Diploma in Computer Engineering, Information Technology, or a related field.
• Alternatively, Higher-Nitec or above in IT or equivalent qualifications.

Skills & Experience:

• Familiarity with ERP systems is a bonus.
• Strong organizational skills and attention to detail for administrative tasks.
• Analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills to build rapport with clients.
• Quick and eager learner with a proactive mindset.
• Able to converse in English and Mandarin professionally is preferred.

Fresh Graduates Welcome!

If you’re enthusiastic and ready to grow in a supportive environment, we’re excited to help you kickstart your career.

Why Join Zetta Solution?

At Zetta Solution, you’ll become part of a dynamic team that values creativity, innovation, and collaboration. We offer opportunities to develop your skills while working on impactful projects that make a difference to businesses.

Interested? Submit your application and let’s discuss how you can contribute to our mission!