Total 1,295 tech support job vacancies in D21 Upper Bukit Timah, Clementi Park, Ulu Pandan

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

POSITION SUMMARY

An IT support individual is in charge of supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware and software, and solves technical problems.

JOB RESPONSIBILITIES

• Provide support for end user desktops and laptops which include but not limited to internal hardware component replacements.
• Network, Desktop & Server OS support & administration.
• Provide first level troubleshooting & installation of software or firmware applications.
• Install, support & maintain IT peripherals such as keyboard, printer, projector & others.
• Support recurring tasks such as back up, patch management, IT system monitoring, cyber-security protection from viruses and spam wares attack, etc.
• Liaise & coordinate with IT vendors/suppliers on IT purchases, projects & support IT systems
• Update IT inventory & Licences, ensuring appropriate and sufficient level of vendor support.
• Planning, developing, and maintaining SQL databases.
• Maintaining the company intranet with basic programming.
• Attend to emergency calls & weekend /off hours support.
• Any other responsibilities & ad hoc assignment as required.

JOB REQUIREMENTS

• NITEC or higher.
• Min 1 year experience in IT field works.
• Knowledge of current Windows & mobile operating systems.
• Good knowledge in IT hardware & administration support for Microsoft Windows.
• Strong analytical & problem-solving skills.
• Candidates who are familiar Microsoft Dynamics NAV/Business Central, Microsoft Windows Server, Microsoft SQL Server, ASP.NET/.NET Core will have an added advantage.

• Develop, test, and debug automated tasks (Apps, Systems, Infrastructure)
• Have a solid technical skill with diversity of thought and creative solutions that are in the best interests of our customers globally.
• Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands.
• Troubleshoot priority incidents, facilitate blameless post-mortems.
• Work with development teams throughout the software life cycle ensuring sustainable software releases.
• Perform analytics on previous incidents and usage patterns to better predict issues and take proactive actions.
• Adhere to firm-wide architecture standards, risk management and security policies.
• Team player and ability to work in Global Team setup, product owners and business team to develop, build & support application.
• Communicate and collaborate on development items with global team, as well as raise/work to resolve issues impacting development.
• Participate in quality assurance, peer reviews and code reviews Qualifications.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Good understanding of networking protocols and cybersecurity best practices in public cloud environment
• Advanced working SQL knowledge and experience working with RDBMS, Hadoop, and NoSQL DB.
• Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
• Build processes supporting data transformation, data structures, metadata, dependency, and workload management.
• Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Strong understanding of DevOps practices, tools, and techniques and experienced deploying application in a containerized environment using Docker/Kubernetes/PCF/Openshift/AWS etc.
• Hand-on experience with cloud-based technologies and tools especially in deployment, monitoring and operations, such as Prometheus, Splunk, Elasticsearch, Grafana

Job Description & Requirements

In Aperio Technology Solutions, our commitment to how we serve our customers and our breadth of experience and knowledge enables us to better secure customers’ environments, helping customers enhance their overall IT infrastructure, security, and support.

Job Description

• Working hours from 5.30 to 10.30 pm
• Provide support technical assistance to end-users, diagnosis, and troubleshooting of technical problems.
• Deployment, maintenance, upgrading, and support of client computer systems (hardware, software, OS, network, etc.)
• Windows OS, AD, Office 365 configuration and administration, patching & file server management
• Maintain high user satisfaction with excellent customer service, offering solutions to meet clients’ needs.
• IT asset management and other ad-hoc duties will be assigned as and when needed
• Knowledge of Freshwork will be an added advantage.

Job Requirements

• Good knowledge of Windows OS, AD, and Office 365, with basic IT network skillset.
• 2-3 years of relevant working experience, preferably from an SI environment
• Strong problem-solving skills and a positive attitude
• Good coordination and communication skills with internal and external customers
• Able to work independently with minimum supervision
• Excellent customer management skills
• Entry-level candidates are welcome to apply

On behalf of the hiring company, we are looking for suitable personnel to join them as an Administrative Executive

Responsibilities

• Prepare schedule letters quotations for customers and follow up
• Coordinate with internal and external stakeholders to ensure work success.
• Input and maintain data in systems
• Handle incoming and outgoing correspondence, including emails, phone calls, and mail.
• Organize and file documents according to established procedures.
• Any other duties assigned from time to time

Requirements

• Diploma in Business or related discipline
• Minimum 1 year of relevant experience
• Comfortable in communicating with clients
• Able to work well independently and in a team
• Comfortable working in an engineering environment
• Well-versed with Word, Excel, and process systems
• Attention to detail and accuracy.

Work location: East (short working distance to MRT)

EA License: 22C0971 | R21101298

Job Overview: We are seeking a highly organized and detail-oriented Business Support to join our team. This role will focus on managing customer relationships and fronting 4PL operations, ensuring smooth logistics coordination, and providing robust support to both internal and external stakeholders. The ideal candidate will have excellent Excel skills, strong reporting capabilities, and the ability to manage customer relationships efficiently.

Key Responsibilities:

• Serve as the primary point of contact for managing customer relationships, ensuring smooth 4PL operations.
• Coordinate and liaise with logistics teams to fulfill customer requirements.
• Handle day-to-day communications and issue resolution with customers.
• Maintain and track inventory levels and stock movements across multiple platforms for customers.
• Generate and analyze regular reports related to inventory, logistics, and customer performance.
• Proficiently use Excel to manage and report data; ability to create complex reports and dashboards.
• Assist with order processing, including documentation, delivery tracking, and shipment coordination.
• Ensure accurate and timely reporting on key performance indicators (KPIs) related to customer management and logistics.
• Address and resolve any operational issues with customers promptly and professionally.
• Perform other duties as assigned by management.

Requirements:

• Diploma or degree in Medical Technology, Biological Science, Microbiology, or any Sciences related fields.
• 2 years of experience with client management in 3PL/4PL operations is preferred
• Strong proficiency in Microsoft Excel advanced formulas, pivot tables, reporting, etc.).
• Excellent communication skills, with the ability to manage and build relationships with customers.
• Strong analytical skills and experience in reporting and data management.
• Ability to handle multiple tasks and priorities in a fast-paced environment.
• A proactive attitude, with the ability to problem-solve and address challenges independently.
• Proficiency in English (both written and spoken).
  

Job Description

Responsibilities :

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Required Skills :

• Intermediate knowledge and hands on experiences in SQL and Linux
• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Experience of Job scheduling, Kafka, and ActiveMQ..
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA Number: 11C4879

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.

Key Responsibilities:

• Assist in applying for Employment Pass (EP) and other work passes via MOM portal.
• Handle inquiries and correspondence with MOM regarding work passes and other HR-related matters.
• Coordinate and communicate with candidates regarding the onboarding process, document collection, and compliance requirements.
• Provide administrative support, including maintaining HR records and ensuring data accuracy.
• Liaise with hiring teams and external stakeholders to streamline HR operations.

Requirements:

• Prior experience in HR administrative roles, particularly in Singapore's employment and MOM compliance processes.
• Familiarity with the MOM portal and EP application procedures.
• Strong communication skills to effectively engage with candidates and team members.
• Detail-oriented, proactive, and well-organized in managing administrative tasks.

Preferred Skills:

• Experience in supporting recruitment teams.
• Knowledge of Singapore labor laws and regulations.

Ackcio Pte Ltd builds reliable wireless monitoring solutions for industrial applications. Our Ackcio Beam suite of products runs off our core technology, a long-range, low-power radio wireless mesh communication to reliably transmit industrial sensor data in real-time both underground and above ground. Currently our technology is widely used in construction, mining, infrastructure, and rail industries to automate the monitoring process, improve productivity, and make the activity safe. We now help major clients in 45 countries across 6 continents monitor their projects with our technology.

Ackcio was incorporated in Singapore in 2016, and has drawn investments from prominent investors including Wavemaker Partners, Enterprise Singapore, Accelerasia, Aletra Capital Partners, Foundamental, and EF.

Responsibilities

• Be the go-to person for clients, helping them get the most out of our products.
• When customers run into challenges, you’ll work with them to come up with easy, clear solutions.
• Suggest ways to improve user experience and get more people using our products.
• Guide clients on the best ways to use our products and how they can get the most value.
• Look for ways to help customers expand how they use our product and offer them more value.
• Share customer feedback and ideas for improvement with the rest of the team.
• Share your product expertise in customer interactions to help them succeed.
• Communicate with customers via email, and phone to help them get the hang of our products.
• Provide ongoing support to ensure customers continue to succeed with our solutions.
• Represent customer needs and issues to make sure they’re heard across the company.

Requirements

• A background in technology, computer science, or IT/networking.
• Fluent in English; additional languages are a plus.
• Willing to travel for customer site visits with on-site troubleshooting work if required.
• Excellent communication skills and a friendly attitude.
• Strong problem-solving abilities and quick to learn.
• Ability to handle multiple tasks and meet deadlines.
• A self-starter, both independent and team-oriented.
• Proven track record in customer support and problem resolution.
• Passionate about helping customers succeed.

We seek a skilled IT Application Support Analyst to join our consultancy team. This role requires expertise in supporting application deployments, troubleshooting technical issues using SQL, and collaborating with stakeholders to drive operational success.

Key Responsibilities:

Application Deployment and Support

• Assist in deploying enterprise-level applications, ensuring smooth implementation and minimal disruption.
• Troubleshoot and resolve application issues using SQL queries and other diagnostic tools.

Business Process Evaluation

• Analyze current business processes to identify inefficiencies and recommend improvement solutions.

Requirements Gathering and Analysis

• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.
• Document findings and communicate them effectively to relevant teams.

User Acceptance Testing (UAT)

• Conduct UAT to validate applications meet quality and functional specifications.

Stakeholder Collaboration

• Engage with stakeholders to gather critical insights and produce clear, actionable reports.

Project Coordination

• Support project management tasks, including developing plans, tracking progress, and ensuring timely delivery.

Qualifications and Skills:

• Proven experience in IT application support or a similar role.
• Proficiency in troubleshooting application issues using SQL.
• Strong analytical and problem-solving skills.
• Excellent documentation and communication abilities.
• Experience in user acceptance testing and application deployment.
• Familiarity with project management practices is an advantage.

Why Join Us?

Joining our consultancy means being part of a collaborative team that works on impactful projects for leading enterprises. This role offers opportunities to enhance your skills and contribute to delivering high-quality IT solutions.

This is a 1-year contract.

Responsibilities:

• Provide procurement support to cross functional teams in APAC, including contract guidance, sourcing, and third-party assessments
• Create and manage purchase orders our in-house Purchasing tool and track them to completion
• Manage manual onboarding of new suppliers/vendors
• Vendor query management - main POC for vendors and liaising with procure to pay (P2P) teams for invoice/payments issues
• Stakeholder management - main POC and escalation point for APAC queries with central internal teams
• Ensure compliance with purchasing and finance best practices
• Work with managers to ensure completion of Statement of Work documents where required by contract team
• Partner with Accounts Payable to resolve defective invoices
• Partner with Finance on the team’s projected spends, ensuring accuracy in monthly accruals and budget reallocations on a quarterly basis
• Analyze reports and provide budget updates to the directors on a monthly basis and ensure that teams are on track to spend
• Work with teams to provide budget forecast on a quarterly basis

Requirements:

• Experience of purchasing and budget management
• Advanced Excel, Outlook user
• Ideal candidate will have excellent written and verbal communication skills and the ability to work and communicate effectively and succinctly with people at all levels
• Project management experience - especially handling a large volume of projects in various states of completion
• Must have a high level of professionalism and integrity with the ability to work with confidential information

• Highly motivated team player that can work well under pressure
• Ability to thrive in a fast‐paced environment with minimal supervision
• Experience working cross-functionally and consulting with internal business clients
• Experience driving change and improving end-to-end processes

Our team’s mission is to look around corners for what will be meaningful for Amazon customers in the future. We obsess over ideas, activities, and trends that could be differentiating for customers. We bring those ideas to team's across Amazon to ideate and invent.

Amazon is seeking a skilled and motivated Senior Product Manager - Tech to analyze and deliver insights on signals to help us better serve customers. The right candidate is passionate about understanding the competitive landscape and diving deep into complex problems, and continuously striving to find deeper insights. The person in this role will innovate, build new methodologies to generate insights, and make recommendations to drive actions that directly impact our current and future customers. A successful candidate will possess excellent analytical skills, and have the ability to work collaboratively to influence business and technology leaders at all levels, including senior management.

Responsibilities include:

• Perform in-depth analyses and deliver key insights in business, customer experience, and technology areas
• Make recommendations based on insights to drive actions that impact Amazon customers
• Deliver projects in a complex and ambiguous environment, and collaborate with peers and stakeholders
• Own and execute end-to-end analyses, including scoping, design, data collection, data analysis, creation of recommendations, and presentation of results to senior leadership
• Work with our most senior leaders to determine meaningful investment areas

Basic qualifications

• Bachelor's degree
• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 8+ years of experience in Tech consulting, investment banking, finance, or product strategy

Preferred qualifications

• MBA or Master’s Degree
• Degree in economics, business, finance, computer science, engineering, or research sciences
• Experience in quantitative analysis and delivering data-driven insights to senior leadership
• Excellent oral and written communication skills and facilitation skills
• Experience in engaging and influencing technical and business decision makers
• A demonstrated ability to synthesize complex concepts, formulate a clear point of view, and write concise and compelling narratives
• Willingness to travel if required (travel restrictions and health conditions permitting)

We are the only professional services organization who has a separate business dedicated exclusively to the financial services marketplace. Join Financial Services (FSO) and you will work with multi-disciplinary teams from around the world to deliver a global perspective. Aligned to key industry groups including asset management, banking and capital markets, insurance and private equity, we provide integrated advisory, assurance, tax, and transaction services.

The opportunity

With our Data & Analytics team in FSO experiencing rapid growth, now is an exciting time to join us on this journey. We are looking for talent with a passion for data and the know-how to partner with our to clients to disrupt and transform Financial Services organisations. Whether you are a Consultant at the start of your career or a Manager looking for the next opportunity, if you want to make a difference by developing leading data and technology strategies and helping to solve our clients’ most pressing data challenges, we would love to hear from you.

Your key responsibilities

· Design the execution of our clients’ transformation programs to support their transition towards a data-driven organisation, with data and people at the heart of change.

· Bring to life a seamless data and analytics strategy that solve our clients’ most complex business challenges to enable the making of better-informed decisions.

· Design and implement data and technology operating models that encompass people, process, technology, and data.

· Leverage data platforms and solutions to help our clients visualise and better understand their data.

· Provide thought leadership on how our clients can innovate with traditional or emerging technology tools and disrupt their current ways of working to extract greater value from their input.

· Lead and support the creation of client proposals and business development initiatives.

Skills and attributes for success

· Understand how data strategies are created and implemented.

· Passion for designing large, multi-year data transformations with people at the centre of change.

· Passion for solving big complex problems using data and technology

· Working with diverse and inclusive teams of talented people solving client issues.

· Build strong, meaningful relationships with client stakeholders.

· Work as a team player to support other team members by sharing your knowledge, experience, and skillsets.

To qualify for the role, you must have

· Minimum 3 years’ experience in Financial Services (either industry or consulting and appropriate to your level). Preferably a year of consulting experience in any of the Big 4 or consulting firms.

· Experience in data and analytics approaches such as data mesh.

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.

Responsibilities:

• Develop and execute an annual internal audit plan based on risk assessment and company priorities.
• Lead and conduct internal audits of various IT processes, systems, and controls to assess the effectiveness of risk management and internal controls.
• Identify areas of improvement and provide practical and actionable recommendations to mitigate risks and enhance operational efficiency.
• Review and evaluate the adequacy of existing policies, procedures, and controls related to IT operations, information security, and compliance with regulatory requirements.
• Collaborate with cross-functional teams to ensure timely implementation of audit recommendations and monitor progress on corrective actions.
• Stay updated on industry trends, emerging risks, and best practices in IT auditing and governance.
• Prepare comprehensive audit reports and presentations for senior management and the Audit Committee.
• Maintain effective communication with key stakeholders, including senior management, to discuss audit findings, risks, and recommendations.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Accounting, or a related field.
• 5 years of experience in internal auditing, with a focus on IT auditing and risk management within the IT industry.
• Strong knowledge of IT processes, systems, and controls, including information security frameworks
• Experience in developing and executing risk-based audit plans and conducting complex audits independently.
• Excellent analytical and problem-solving skills, with the ability to interpret and apply regulatory requirements and industry standards.
• Strong communication skills, both verbal and written, with the ability to effectively interact with stakeholders at all levels of the organization.
• Ability to lead a team of auditors and manage multiple projects and priorities effectively.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply” and provide the below details in your resume.

• Last drawn salary
• Expected salary
• Notice period
• Reason for leaving

We regret only shortlisted candidates will be notified.

Important Note: Creation Consulting HR Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.creationrecruit.com

Creation Consulting HR Pte Ltd

EA License No: 24S2187

POSITION OVERVIEW : Front Office Level 2 Application Support

POSITION GENERAL DUTIES AND TASKS : Qualifications, Skills, and Experience

Experience: 1 - 3 years Proven experience in Level 2 application support within the financial services or trading technology space. Expertise in front-office trading platforms and financial applications, such as ION, Bloomberg, MarkitWire, Fidessa, Front Arena, CME Brokertec, TradeWeb, and Trading Technologies. Experience supporting a diverse range of financial products, including IR and CR Derivatives, TRS, Equities, Fixed Income, FX products. Strong understanding of incident management processes, familiarity with ITSM tools (e.g., GLPI, ServiceNow, Remedy, JIRA) and the ability to resolve complex technical issues under pressure.

Technical Skills: Advanced troubleshooting and diagnostic skills, particularly within trading platforms, market data feeds, and trade execution systems. Familiarity with ITSM tools (e.g., GLPI, ServiceNow, JIRA) for managing incidents, requests, and tracking progress. Proficiency in Unix/Linux and Windows environments, including command-line tools and scripting for basic system administration. Understanding of networking protocols and data feeds and how they interact with trading platforms. Experience with SQL and the ability to query databases to investigate data-related issues.

Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with traders, ensuring seamless communication across teams, all while working in a fast-paced, production-driven environment. Ability to explain technical issues to non-technical stakeholders, providing clear instructions and updates. Maintain composure and focus while working in high-pressure, fast-paced environments to ensure issues are resolved quickly and efficiently.

Problem-Solving Skills

Ability to think critically and solve complex problems, particularly in high-pressure situations. Proactive approach to identifying and addressing potential issues before they impact the project. Excellent attention to detail, ensuring tasks are completed accurately and thoroughly.

Personal Attributes:

Customer-focused with a passion for delivering excellent user support. Self-motivated, with the ability to work independently and as part of a team. Strong attention to detail and methodical approach to incident management. Ability to multi-task and manage a high volume of incidents simultaneously. This role typically operates in a fast- paced, high-pressure environment within a financial institution or consultancy.

Mercuria is a major player in the Physical and Financial Global Commodity markets, with major trading centres in London, Geneva, Houston, Singapore, Shanghai and Beijing. We actively trade in all the major commodity asset classes, from Crude and Refined oil products, to power & gas, coal and emissions, through to freight, metals, and agricultural products.

We operate a global diversified technology team across key hubs such as Geneva, London, Houston and Singapore, while operating in close partnership with some strategic co-development centres in Bucharest, Bangalore and Hyderabad. All running an Agile delivery model in unison with our business partners to deliver multi-asset-class commodity systems, with a focus on automation, user experience, innovation and control.

The role

This is a great opportunity to join one of the largest integrated energy and commodity trading companies in the world.

We are looking for a hands-on senior technologist with exposure in the Commodities industry who is passionate about technology and has experience supporting enterprise-wide systems.

The successful candidate is adept at partnering with end-users to log issues, analyse issues, provide tactical/strategical solutions and ultimately deliver tangible business value & benefit.

This role will report into the Head of Application Support – ENDUR working on different business systems critical for the trading life cycle.

Key responsibilities

• Supporting of Commodity Trading and live position applications during trading hours.
• Support of CTRM and connected upstream/downstream applications for Intraday and End of day activities.
• Take appropriate actions to ensure that time-critical batch steps run successfully. This may involve root cause analysis of issues and taking appropriate corrective actions (fixing curves, excluding deals/portfolios etc.).
• Monitor applications availability and report issues pro-actively.
• Communicate with clients/vendors as required: inform/follow-up for incident progress, notify them of impending changes or agreed outages
• Good organizational skills in managing issues, projects and communicating to the stake holders.
• Fast turnaround of client requests.
• Log and prioritize tickets in the ticketing system.
• Work with the Service Desk to ensure requests are routed to appropriate resource in order to be resolved quickly and efficiently
• Escalate service requests that require 3rd level support
• Improve client service, perception, and satisfaction.

Technical expertise

• 10 years of work experience in IT industry, 7 years of experience in Endur.
• Minimum 3 years of working experience in energy trading domain.
• Must have experience of working on trading floor and supporting traders during peak hours.
• Good knowledge of OpenLink Endur
• Working knowledge of Endur OpenJVS programming.
• Good experience with CTRM Application support including upstream/downstream systems. (E.g. Understands business workflow, trade life cycle and operations)
• Must have business knowledge of Gas and/or Power trade life cycle.
• Working knowledge of Gas and/or Power markets in APAC/EMEA.
• Programming skills using JAVA or .Net or any programming language.
• Diagnosis skills of technical issues related to programs in Java, .Net or any other programming language.
• Understanding of databases and analysing SQL scripts.
• Should be able to support team members in different geographical regions.
• Motivated and willing to learn and work on different systems 3rd party and in-house developed

Non-technical Skills

• Fluent in English
• Excellent communication skills to interact with various stakeholders both internal and external.
• Ability to work under intense pressure and manage/prioritize multiple requests/projects independently.
• Analytical and critical thinking with ability to problem solve complex issues
• Self-motivated, able to multitask and ability to work under pressure
• Ability to work with geographically distributed team.
• Adapt to changes quickly and communicate effectively.
• Flexible to work shift patterns on Rota.

• Provide technical support, maintenance and servicing/repairing of equipment, instruments and systems at site.

• Perform on-site installation and setup of equipment and systems with strong competent skills.

• Assist devices checking, technical demo, testing & training for customers.

• Checking technical specification, documentation and drawings plus prewire.

• Understand application process flow, to provide service to users by promptly responding to their queries, with necessary evaluation and prioritization.

Primary Considerations:

1) PR/Singaporean

2) Diploma in Electrical Enginer, at least

Secondary Consideration:

1) BCCPE cert

PURPOSE:

As our IT Operations Support Executive, your role is pivotal in ensuring stability, security and performance of our end users across APAC and regional entities. You will collaborate with local and regional technology teams to implement, maintain and optimize endpoint solutions to our staffs. The ideal candidate needs to be highly independent, will possess strong technical acumen, thirst for curiosity and a commitment to deliver quality outputs.

RESPONSIBILITIES & TASKS

• Provide guidance to IT Support Engineers and Helpdesk, working closely to troubleshoot and resolve issues promptly.
• Implement, manage and deploy endpoint solutions to end users in accordance to internal roadmap
• Provide technical support to end user requests and manage user expectations
• Key contributor for supporting Microsoft solutions not limiting to M365 Admin Center (Intune, MDM, SharePoint & Teams)
• Manage relationships with internal business teams and outsources vendors to ensure timely support and resolution of issues.
• Crafting new guidelines, reviewing existing documentations to keep up to date with evolving times.
• Taking lead in service improvements to strive for optimum performance for existing processes and new solutions
• Collaborate with different business departments to support company events and VIP meetings
• Willing to travel and support different office locations within Singapore
• Any other ad hoc tasks assigned by supervisor

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 or more years of related IT experience
• Degree in Information Technology / Engineering, or relevant qualifications.
• ITIL certified is an added advantage
• Proven experience in a senior engineer or team leader role. Field experience in Microsoft 365 Office Suite, SharePoint, Power Apps, Admin Centre
• Proficient in Active Directory, Exchange, SCCM, Win10 and Win11 OS. (Powershell and Windows scripting is an added advantage)
• Experience in managing internal/external stakeholders and vendors
• Experience in leading a team to support VIPs would be advantageous
• Strong service ethic and great communication skills
• Passionate about delivering quality no matter the scale of the task
• A detail-oriented self-starter, down to earth and open-minded
• Team player, resourceful and able to work independently with ambiguity under tight schedules

about the company
our client specialises in the distribution and manufacturing of high-performance alloys and precision-machined components. We are looking for a Sales Support Executive to manage sales orders and inventory.

about the job

• support customers with any enquiries or quotations, and process sales orders.
• collaborate with other departments to ensure goods delivered as per schedule
• inventory management

skills and experience required

• min. 2 years in relevant experiences
• willing to work in the west of Singapore (transport provided)

To apply online please use the 'apply' function.
(EA: 94C3609/ R1985244 )

• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Experience of DevOps tools and framework to monitor applications.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Min 7 years of total experience in Application Support / Development
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Experience in Linux environments and command line tools.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Responsibilities:

• Monitoring applications and infrastructure alerts.
• Recommending and implementing solutions to mitigate potential production issues.
• Taking ownership, responding to incident tickets, and closing open incident tickets by adhering to service level agreements.

Requirement/Skillsets:

• Minimum 1 year of experience in an application support role.
• Proficiency in Unix commands, Shell scripting, and SQL queries.
• Knowledge of Job scheduling, Kafka, and ActiveMQ is a plus.
• Exposure to the banking industry is advantageous.
• Dynamic individual with a thirst for learning.
• Strong team player with excellent interpersonal skills.
• Ownership-oriented with the ability to meet SLAs without compromising on work quality.

EA License: R1873481

Company EA License: 11C4879

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world’s leading provider of OTC data, and an award winning all-to-all trading platform.

Founded in London in 1866, the Group operates from more than 60 offices in 27 countries. We are 5,200 people strong. We work as one to achieve our vision of being the world’s most trusted, innovative, liquidity and data solutions specialist.

Job duties:

• Liaise with Landlord on work permit application
• Support vendor and service delivery
• Maintain and support facilities by collaborating with contractors and vendors in adherence to all rules and regulations.
• Proactively attend to complaints or abnomalities and resolve the issues timely.
• Working closely with appointed Fire Safety Manager (FSM) to manage all fire safety matters of premises. Attend to all fire alarm activations and facility issues, identifying the cause with follow up reporting on a timely manner.
• Carry out routine inspection to look out for defects and mechanical & electrical faults. Coordinate or administer works to ensure all faults and defects are attended to and rectified.
• Maintain proper administration and documentation to support all maintenance activities and projects.
• Attend to facilities maintenance within Singapore office.
• Support receptionist
• Any other ad-hoc duties as assigned.

Requirements:

• At least 2 years of relevant working experience in facility management or related fields is preferred.
• Diploma in Facilities Maintenance and or Engineering or equivalent.
• Certified Fire Safety Manager will be an added advantage.
• A hands-on person who has knowledge of basic handyman work (eg. changing of lightings, troubleshooting electrical appliances, putting up of festive decorations, housekeeping etc.) and enthusiasm to be on the ground.
• Able to communicate and collaborate effectively with contractors/ vendors, as well as all office staff.

Person Specification

Skills

Client Focused

• Personable and engaging

• Communicates effectively and efficiently to internal and external stakeholders

• Build relationships and networks with both internally and externally wherever possible

• Demonstrates strong customer focus

• Demonstrates ability to work effectively with others

• Constructively handles disagreements to reach a resolution

• Ability to work with diverse groups/ personalities

Innovative

• Open to innovative ideas/ experiences and ability to create new ideas, approaches or insights

• Seeks opportunities for improvements

• Handles situations and problems with innovation and creativity

Dynamic & Competitive

• Demonstrates high levels of energy in seeking out and achieving new goals

• Goes that “extra mile”

• Is a self-starter

• Shows evidence of being comfortable working in fast paced or pressured environments

• Enjoys a challenge and is able to escalate

• Does not give up easily

Open & Communicative

• Adapts communication style to suit audience

• Projects personal credibility

• Interacts confidently without being overbearing

• Ability to work effectively in a high pressure environment

• Keeps emotions under control in difficult situations

• Handles criticism constructively

Professional Integrity

• Able to demonstrate honesty, integrity and professionalism

• Promotes loyalty to TP ICAP and its principles

• Works ethically and shows respect for both professional and company values

Effective

• Excellent attention to detail, highly organised with a proactive approach

• Strong analytical ability and problem solving skills

Job description

· Handling all corporate secretarial matters for a portfolio of Singapore and international companies

· Prepare necessary documents for AGM, EGM, resolution, striking off, XBRL and etc

· E-submission of return to ACRA and IRAS

· Any other Corporate Secretarial duties

Requirement

· Possess a Bachelor’s degree or diploma (preferred)

· Good understanding of corporate secretarial practices such as Companies Act would be an added advantage

· Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients

· Preferably with a minimum of 2 years of experience