Total 2 tech support job vacancies in NTU Main Campus, Singapore

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

About This Role:

This role will be part of a dynamic team to drive acquisition and business development for the bank’s commercial cards program. You will partner closely with key stakeholders across departments to support acquisition and ongoing management of commercial cards for SMEs and Midcap clients. The role will provide end-to-end support for acquisition efforts, marketing campaigns, post-sales support, and ongoing account servicing.

Responsibilities:

• Support acquisition and marketing campaigns for the bank’s commercial cards to deliver to acquisition goals
• Follow up on inbound customer leads generated from various touchpoints/channels e.g. branches, campaigns and contact centre
• Assist customers in signing up for the bank’s commercial debit and credit cards, and related commercial solutions
• Follow up on application enquiries and submission
• Work closely with internal stakeholders including contact centre, business support, legal and compliance to ensure a smooth card application process
• Maintain client satisfaction within a predefined standard turnaround time
• Serve as an internal reference for commercial cards product features, operational and technology aspects and SME and/or Midcap clients
• Demonstrate ability to look beyond issues by identifying root causes, identifying solutions and championing the initiative to improve / fix issues
• Act as a client advocate and having an end-to-end ownership to client issues
• Handle any other general administration duties and assist in ad-hoc projects as required