Total 13 tech support job vacancies in Toa Payoh

We are looking for experienced recruiters in the Technology Sector to manage the full recruitment life cycle in partnership with key organisational stakeholders. The recruiter is expected to understand market trends, engage talents on organisational opportunities, driving onboarding efforts for hired candidates, and enhance candidate experience.

Role: Recruiter (Technology Sector)

Location: Shenton Way

Working Hours: 5 Days work week, 08:30am - 6pm

Duration: Contract 2 years (Subject to extension)

Salary: Up to $5,000

Key responsibility areas include:

• Advise Hiring Managers on recruitment strategies to attract talents, and be recognised as a subject matter expert for recruitment matters.
• Lead and manage the full recruitment cycle. This includes engaging key organisational stakeholders to gather candidate requirements, sourcing, interviewing/assessing candidates together with stakeholders, and managing offers including compensation discussions for selected candidates.
• Build relationships and engage talent in the market.
• Identify passive candidates through research, internal and external networking, and direct outreach.
• Design and provide excellent end-to-end candidate experience.
• Understand and lead adoption of suitable recruitment, data analytics and social media tools, for effective candidate sourcing, assessment and engagement.
• Proactively and continually improve recruitment processes and systems to ensure effectiveness and efficiency, as well as optimum candidates/department experience.
• Draft hiring notes to approve the hiring of candidates into the organisation.

JOB REQUIREMENTS

• At least 3 years of recruitment experience in technology sector
• Excellent written communication and interpersonal skills to build relationships with candidates and other stakeholders
• Proactive, committed and a team player to ensure service excellence
• Up-to-date with latest recruitment tools and trends
• Adaptable, with agility to adjust promptly to process/work changes
• Positive attitude, with willingness to go the extra mile when necessary
• Comfortable to commit for 2-3 years contract
• Singaporeans only

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

Globibo is a comprehensive Conference Technology Company as well as an International Language Service & Training Provider. We are the largest Integrated Event Technology Provider in South East Asia and benchmark for quality interpretation and translation based on international standards. As the partner of all major Embassies, Organizations and International Companies, we focus on the customization of our services to specific needs. We are pioneers in research-driven learning methods and innovative learning aids. For more information please visit www.globibo.com.

Your Role:

20% Solution Analysis, Preparation & Communication

- Support preparation of Client-facing discussions

- Support discussion / meetings with Clients

- Research potential partners and solutions for projects

- Prepare implementation solutions and presentation strategy

60% delivery transition & onsite project management

- Drive implementation of project concepts and facilitate coordination onsite

- Forward Planning (Project Calendar)

- Project Personnel Management

- Prepare logistics and manpower planning

- Ensure Purchase order processing & risk assessment management

- Quality Assurance

- Verify technical compliance and safety procedures onsite

- Inventory management (Stock-taking of equipment, Maintenance of equipment, Sourcing of equipment to replace unusables)

20% sales support tasks

- Support other divisions (training, interpretation / translation) within sales activities

- Send basic quotations to clients

- Technical feedback & training (internal & external)

Offered Benefits

• Sales Incentive Scheme
• Solid Induction Programme with personal mentor
• Best functional training program in the industry
• Personal Development Plan with weekly coaching and external training
• Flexible work schedule and place
• Quirky office environment
• Exposure to leadership development program
• Access to the latest tech and gadget

Location: Singapore (with the flexibility to work from home) and come to office as and when required.

We are looking for someone with CAT-2A Clearance

Required Skills:-

Database: HANA, MS-SQL

Operations: 24x7

Responsibilities:

• Database Incident Management, Event Management, Outage Management & Service Request Management
• Root Cause Analysis
• Support standard/non-standard Build activities
• Provide Database support to RDBMS such as HANA Database
• Supporting Backup & Recovery
• Alert handling and optimization
• Decommissioning of system/server as needed.

Employment Type: Full-time

About the Role:

We are seeking a skilled and proactive IT Level 2 EUCD (End-User Computing Devices) Assistant Specialist to join our dynamic IT support team. In this role, you will be guided to provide second-level technical assistance to ensure seamless operation and optimal performance of end-user computing devices and systems. Your expertise will be crucial in resolving complex technical issues and delivering exceptional service to our users.

Key Responsibilities:

• Assist in Level 2 technical support for end-user devices, including desktops, laptops, tablets, mobile devices, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Collaborate with helpdesk to escalate unresolved issues and ensure prompt resolution.
• Install, configure, and maintain end-user devices and related software applications.
• Support system upgrades, patches, and new software rollouts for end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum 1 years of experience in IT support, specifically with end-user computing devices.
• Good technical knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

What We Offer:

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Exposure to cutting-edge technologies and projects.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Join us in delivering exceptional IT support and driving technological excellence!

Junior L2 Production Support (Java-base)

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Fresh graduates from local Universities and Polytechnics from 0 to 1 year are welcome
• Must be graduate from IT or Computer Science
• Must have IT background
• Need to have eagerness to learn and perform with commitment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Global Vision Multimedia (GVM) is a regional most trusted end-to-end provider of multimedia delivery solutions for audiovisual, broadcast media, information technology and other related fields that utilize multimedia technologies.

Ranks 8th of 500 Top fast-growth companies in the Asia Pacific. (Source : Financial Times)

https://www.ft.com/high-growth-asia-pacific-ranking-2021

We are now looking to drive rapid expansion across Asia, and looking for a highly motivated candidate to join our talented and passionate team based in Singapore.

As a member of the GVM's Sales Team, you inspire leading MNCs, education and government agencies to work smarter with Multimedia technologies. You advocate the innovative power of our solutions to make organizations more productive, collaborative, and mobile.

We offer the right candidates with good career path growth in a good cohesive working environment.

Responsibilities

• Handle quotations, orders as well as correspondence and fulfil customer needs to ensure satisfaction
• Understand customer needs, keep client updated with new solutions, bring valuable solutions to client continuously
• Maintain good working relationship with customers to ensure high customer retention and significant potential growth
• Register leads generated in CRM promptly and accurately
• Ensure quotations, PO based on customer requirements and executed timely and accurately
• Ensure specifications, drawings and any related documentation are documented in proper manner
• Assist in the preparation of tender documents.
• Liaison with cross functional team to arrange shipment to customer/suppliers, track orders to ensure timely delivery of shipment
• Generate report as and when required
• Handle customer inquiries and complaints promptly, conduct troubleshooting
• Work closely with outdoor sales team and related functions to maximize sales and help meet organizations business goals
• Other functions as assigned by supervisor

Requirements

• Min Bachelor's Degree or equivalent
• Strong computer skill and knowledge with networking and network topology.
• Minimum 2-3 years’ experience as a Project or Sales Coordinator in the AV/IT industry or related field preferred
• Experience in similar role

Compensation:

• Monday to Friday from 9am to 6pm
• Group Medical Benefits
• AWS
• Variable bonus

Company

At CoNEX Healthcare, you can begin a life-long career of exploration and innovation, while helping to champion healthcare innovations for all, particularly in patient safety, nursing productivity and independent ageing. You'll thrive in a closely-knit and driven multidisciplinary team with purpose, breaking down barriers to innovation in a purposeful and productive healthcare ecosystem.

Learn more about CoNEX Healthcare here: www.presage.health

Job Description

The software support engineer is responsible for providing technical support with the Pre-deployment setup and post-deployment support from end-users in Hospitals, Nursing homes or other healthcare institutions.

• Assist with Pre-Deployment setup; preparation of device software after hardware assembly.
• Perform Software Updates to operational devices whenever needed.
• Perform diagnosis, and troubleshooting of technical issues.
• Provide Technical support (L1/L2) to users. There will be occasional need to respond to system issues beyond working hours on a 24/7 basis

Job Requirements

• Experience with working in Linux OS environment.
• Knowledge in working with Edge devices and peripherals (e.g: Bluetooth, Wi-Fi technology, Device Networking, etc.)
• Programming skills preferred (Bash scripting, Python, C++).
• Good communication skills and experience in working with end users on providing technical support.

Details:

• General secretarial and clerical functions relating in particular to Conveyancing works.
• Maintenance of files and records.
• Render any clerical and secretarial assistance as and when or where the company requires.

Requirements:

• Min 1 year of relevant experience will be an added advantage.
• Good communication skills, enthusiasm, and a positive and energetic attitude.
• Proficient in Microsoft Office Applications.
• Willing to work in a fast-paced environment.
• Good Organization skills and the ability to work independently.

We offer attractive salaries, good teams and a good environment to work in.

Kindly write in your full resume and expected remuneration to HR at [email protected]

Only candidates who have been shortlisted for interviews will be contacted via email.

Only shortlisted candidates would be contacted for interview.

We are excited to share an excellent opportunity to join our team as a Zscaler L2/L3 Support Engineer.

This role is ideal for IT Security professionals with a strong background in managing and supporting Zscaler services within a dynamic environment.

Role: Zscaler L2/L3 Support Engineer

Contract: 12 months (renewable based on performance )

Location: Changi, Singapore

Employer : NTT DATA Singapore

About Client : A Swiss wealth management group that provides private banking services to high-net-worth individuals, families, and corporations. The bank is known for its client-centric approach, independent advice, and strong financial base

As part of the Security Infrastructure Solutions Team, you will manage L2 and L3 tickets primarily for Zscaler while contributing to the development, operation, and enhancement of IT security services.

Key Responsibilities

Client Management (Internal Users):

• Deliver exceptional customer support with a highly customer-oriented mindset.
• Communicate technical information clearly and effectively.
• Provide advice and assistance for planning and executing virtual events.

Business Management:

• Manage and operate ZIA and other IT security-related services.
• Develop strategies to improve platform performance and stability.
• Design and implement automation strategies for team processes.
• Collaborate with stakeholders to analyse and integrate new features.
• Troubleshoot and resolve incidents, user issues, and initiate bug fixes.
• Maintain technical documentation, including architecture and security parameters.
• Evaluate and procure security systems and tools while applying best practices.

Regulatory Responsibilities:

• Uphold values of honesty, integrity, due diligence, and fair dealing.
• Manage risks and ensure compliance with applicable laws and regulations.

Required Skills

Personal and Social:

• Minimum 5 years of technical, customer-focused experience.
• Strong ability to work independently and as part of a team.
• Effective communication skills with a proactive, solution-oriented approach.

Professional and Technical:

• Analytical thinking and ability to assess impact and prioritize tasks.
• Hands-on Windows and Linux administration skills.
• Proficiency in scripting (Python, Bash/Shell, JavaScript).
• Experience with GIT, REST, Regular Expressions, and automation tools like Ansible and Terraform.

We are seeking a detail-oriented Operations Consultant with expertise in User Acceptance Testing (UAT) to support Trade Finance projects. The ideal candidate will have experience in planning and executing UAT activities, managing issues, and ensuring effective communication among stakeholders. This role is suited for someone with hands-on experience in core banking system projects and a proactive approach to problem-solving.

Key Responsibilities:

• UAT Planning and Execution:Develop UAT plans, including test schedules, scenarios, and environments.
  Prepare test data and ensure readiness for UAT execution.
  Monitor UAT progress, manage issue tracking (tickets), and validate test results.
  
• Coordination and Reporting:Bridge communication among multiple stakeholders to ensure seamless execution.
  Provide regular progress updates to the Program Manager and Area PM.
  

Key Qualifications:

• Proven experience in planning UAT, including schedule creation and stakeholder communication.
• Hands-on experience in executing UAT, including issue resolution and result validation.
• Experience working on core banking system projects, including accounting systems, from the user side.

Preferred Skills:

• Business knowledge in the Trade Finance area (if applicable).
• Willingness to travel within the APAC region to support project requirements.
• Mindset to embrace challenges and undertake risks with confidence.

This is an excellent opportunity for an individual eager to contribute to impactful Trade Finance projects with a focus on UAT excellence.

please share your updated CV to [email protected]

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence in Singapore, Thailand, Shanghai, Hong Kong, Philippines, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more across Asia.

Job Summary:
The Customer Service Support Manager is responsible for leading and managing the entire customer service support team, including technicians and maintenance engineers, to ensure the delivery of exceptional customer support. This role involves overseeing daily operations, optimizing team performance, managing service quality, and maintaining strong relationships with customers.

Key Responsibilities

Team Management:

• Lead, supervise, and mentor the customer service support team, including technicians and maintenance engineers.
• Develop and implement training programs to enhance team skills and knowledge.
• Conduct performance evaluations, set goals, and provide feedback to team members.

Service Delivery Oversight:

• Ensure timely and effective resolution of customer inquiries, complaints, and service requests.
• Monitor and maintain service level agreements (SLAs) and key performance indicators (KPIs).
• Develop and refine processes to improve service efficiency and quality.

Operational Management:

• Schedule and allocate resources effectively to meet customer needs.
• Coordinate preventive maintenance, repair, and installation schedules for technicians and engineers.
• Ensure the availability of tools, equipment, and spare parts for field operations.

Customer Relations:

• Build and maintain strong relationships with key customers to ensure satisfaction and loyalty.
• Act as an escalation point for complex or critical customer issues.
• Gather and analyze customer feedback to identify improvement opportunities.

Reporting and Analysis:

• Prepare and present regular reports on team performance, customer satisfaction, and operational efficiency.
• Identify trends, bottlenecks, and areas for improvement through data analysis.

Compliance and Safety:

• Ensure all team activities comply with company policies, industry standards, and regulations.
• Promote and enforce safety protocols and practices in all field operations.

Strategic Planning:

• Contribute to the development of customer support strategies aligned with company objectives.
• Identify opportunities for innovation and cost optimization in service delivery.

Qualifications

• 6+ years of experience in technical support or field service environments.
• Strong leadership with experience managing customer service support team
• Experience working on-site with clients
• Excellent communication and interpersonal abilities.
• Proficiency in data analysis and reporting tools.
• Knowledge of industry-specific tools, IT hardware equipment, and technologies

Key Competencies

• Problem-solving and decision-making skills.
• Ability to work under pressure and handle escalations effectively.
• Strong organizational and time-management skills.
• Customer-focused mindset with a passion for service excellence.

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Experience : 6 + Years

12 months Contract

Willing to work in 24/7 shifts ( Morning , Afternoon & Night )

Position Overview:
We are seeking a highly skilled Site Reliability Engineer (SRE) to provide Level 2 technical support

. The ideal candidate will handle critical tasks such as transaction investigations, scheme rejections, dashboard creation, application monitoring, and incident resolution, while ensuring seamless operations in a 24/7 environment.

Key Responsibilities:

1. Technical Support:
   • Provide Level 2 technical support for the application.
   • Investigate transaction inquiries and ensure timely resolution.
2. Monitoring and Analysis:
   • Create dashboards in Kibana for real-time monitoring of critical applications.
   • Fetch and analyze application logs from Kibana and Linux servers to investigate issues.
3. Data Management and Reporting:
   • Write and execute SQL queries to extract data for business requirements.
   • Generate financial reports in Oracle to meet audit and compliance needs.
4. Incident and Change Management:
   • Provide 24/7 support to resolve P1 incidents within SLAs.
   • Create and implement change requests for bug fixes, OS/server patching, and application restarts.
   • Support all infrastructure-level activities for the applications.
5. Disaster Recovery (DR) Support:
   • Deliver 24/7 DR support for the business.
6. Documentation and Process Improvement:
   • Prepare knowledge transfer (KT) documents for new processes and technical troubleshooting.
   • Investigate deviations from standard processes and escalate as per the escalation matrix.

Skills and Experience:

• Strong expertise in transaction processing platforms.
• Proficiency in SQL and experience in generating reports in Oracle.
• Hands-on experience with Kibana for dashboard creation and log analysis.
• Solid understanding of Linux servers and command-line tools.
• Experience with change management processes, including OS/server patching and application maintenance.
• Proven ability to handle P1 incidents under tight SLAs in a 24/7 support environment.

Qualifications:

• Experience in supporting merchant acquiring or payment gateway applications in a Bank
• Experience of financial transaction workflows, clearing, and settlement processes.
• Familiarity with ITIL processes for incident and change management.

Work Conditions:

• 24/7 support , willing to work in rotational shifts
• Willingness to support disaster recovery operations and participate in weekend or after-hours maintenance activities.

Position Summary:

This role primarily supports SEA financial forecast and Business Finance activities. The employee will support various aspects of the

business financials to enable better decision making and improve the financial positions with analysis, management reporting, and

financial operations. The role also supports regional CSBG SOX coordination, process enhancement and audit closures.

Jub Duties & Responsibilities:

• Develop, analyze and business partnering with operations to present financial information in a timely manner to enable decision making and meeting the financial accountability of the organization to various stakeholders.
• Responsible in forecast inputs, analysis and period close journals of revenue, costs, spending to ensure high level of accuracy between forecast and actuals. Recommend financial solutions to improve profitability, AR collectability and ease of revenue recognition. Involve in Business Finance Operations, resolve issues that may implicate AR / Revenue recognition, including support to AR collection, GST issues, revenue rebate programs management.
• Compliance analysis and reporting relating to CSBG SOX compliance.
• Undertake streamlining projects and initiatives involving systems improvement, reporting improvement.
• Matrix accountability to respective supervisor.
• Any other duties as assigned by the Supervisor.

Qualifications:

• Accounting / Finance or Business Degree with Finance modules, or CIMA / ACCA equivalent.

Work Experience:

• At least 10 years of Finance / Accounting experience with > 5 years of recent experience in Analysis & at least 1-2 years handling audit / SOX tasks is preferred.
• Experience in supporting business finance operations (Revenue & Cost Recognition, manage rebate programs, AR collection, etc.). Proven track record of business finance analysis and executive reporting.
• Audit background strongly preferred and/or good knowledge of US GAAP and Singapore FRS.
• Noteworthy experience in leading systems improvement projects would be an advantage.

Requirements:

• Possesses strong inter-personal and communications skills. Out-going personality and successful examples in cross-functional collaboration, managing difficult work partners.
• Is meticulous and has a sharp eye for details. Efficient in time-management and able to prioritize in execution. Task accuracy is fundamental.
• Commands good oral and written English.
• Has ability to work independently, possesses good analytical and problem-solving skills.
• Good working knowledge of SAP (and/or Business Intelligence, BI analytics) preferred.
• Very strong in Microsoft Excel and Microsoft PowerPoint.

UEN: 201508072D

EA License: 22S1099

Personnel Registration Number: R22107983 (Zhen Shuyi)