Total 130 Full-time technical analyst job vacancies in D27 Yishun, Sembawang

Job Responsibilities

• Perform gas installation work and gas supply turn-on in domestic units
• Perform soundness test on gas installation.
• Perform site survey on gas installation feasibility and rectification work.
• Ensure gas installation comply with the Code of Practice (SS608), Regulations, SOP etc.
• Coordinate with the relevant authorities (e.g. SPPG, SCDF, HDB, EMA) and other external agencies on installation matters.
• Attend to customer enquiries/ feedback and perform service recoveries.
• Report writing.
• Any other duties as assigned by supervisor, which may include driving company vehicle to attend to work arrangements.

Requirements

• Diploma in Mechanical or any Engineering discipline.
• Relevant work experience and technical knowledge in gas, plumbing, sanitary, or electrical systems will be an advantage.
• Able to work independently and as a team player.
• Possess good interpersonal and communication skills, with experience in contract management and customer service.
• Possess a driving license (class 2 & 3), preferably with access to personal transport.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs to identify improvement opportunities.
• Design and implement solutions (e.g. process optimisation, process automation, digital solutions and systems) that deliver operational excellence and productivity savings.
• Work with the stakeholders to ensure smooth implementation of new solution, including change management activities to ensure buy-in for the solution.
• Perform business analysis:

i. Business Analysis Planning and Monitoring: Identify stakeholders, techniques, and processes to manage, track

and trace requirements.

ii. Enterprise Analysis: Refine and clarify business need, define solution scope, and develop business case.

iii. Elicitation: Explore, identify, and document business needs

iv. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders, and elaborate to

sufficient detail that accurately defines business need within specified scope.

v. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fit

business needs, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions

or revamped processes to see how well they met the original need

• Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems, or implementation of new standard operating procedures.
• Lead and perform system validation activities and user acceptance tests.
• Review performance of the solution measurement metrics and provide recommendations to continue to optimize current business processes.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
• Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.

Overview
We are looking for an experienced and strategic-minded Business Planning Analyst to act as a financial business partner, collaborating with various departments and senior management to drive informed decision-making. This role combines financial analysis, cross-functional communication, and strategic planning to identify and support growth opportunities, ensuring the organization’s financial health and future readiness.

Key Responsibilities:

· Financial Analysis & Reporting: Oversee reporting, forecasting, and planning activities, ensuring accuracy and timeliness across country offices. Deliver monthly, quarterly, and ad hoc reports and variance analyses.

· Cross-Departmental Collaboration: Work closely with multiple departments to solve complex issues, drive change, and support business objectives through data-driven insights.

· Business Development & Strategy Support: Identify growth opportunities, coordinate action plans, and communicate them effectively across departments to support execution.

· Strategic Financial Support: Assist with business case simulations, potential business assessments, and cash flow forecasting to support senior management in strategic decision-making.

· Insightful Reporting: Prepare strategic communication documents and presentations for senior leadership, including monthly and annual cash flow statements, group consolidated management accounts, and profit and loss forecasts.

· Operational & Financial Oversight: Analyze subsidiary management accounts to align with group objectives and identify potential financial or operational risks.

· Additional Responsibilities: Complete additional tasks as assigned by management to support the broader finance and strategic functions.

Requirements:

· At least more than 2 years in similar capacity

· Strong presentation, communication, and interpersonal skills with proven analytical abilities.

· Proactive, detail-oriented, and adept at multi-tasking in a fast-paced environment.

· Advanced proficiency in PowerPoint and Excel for financial modeling and simulations.

· Ability to conceptualize and create impactful strategic communication documents.

· Resilient and able to work independently to meet deadlines and produce high-quality outputs.

Job Description & Requirements

Part of the ‘Centre of Excellence’ in the Regional SD by striving to be competent in specific Solutions Design and sector-specific skills/tools

· Data gathering & analysis and able to identify the critical data gaps and make credible assumptions based on reasonable benchmarks.

· Identify requirements for, and develop appropriate proprietary tools to support the solution design process where required, e.g., cost models, productivity tools, warehouse sizing, layout design, process design, etc.

· To ensure that all recommended solutions, implementation plans meet the requirements.

· Cooperate with IT/Procurement/Security department for appropriate solution and costing.

· Build up comprehensive cost model to simulate total project budget.

· Assist Country SD Teams to build the Cost Model and Review

· Identify selling rate and revenue in finance model to BD and implementation team.

Implementation Team Member:

Ensure to deliver and explain overall solution and costing items precisely to project team.

· Gain SD Head, Operational Head and BD team’s buy-off as appropriate for the proposed solution.

· Enable to facilitate communication channel within project team regarding to solutions arguments.

· Participate project kick-off meeting to follow on solution design issues during implementation period.

Operations Development Support:

Identify and implement improvements in the areas of business activities, sequence of operations/workflows, staffing, handling methods and equipment.

· Prepare facility plans and equipment layouts to maximize efficiency and space usage.

· Ensure implementation of standard operating processes, work methods, performance/throughput standards and measurement systems by using measurement tools (time and motion studies, etc.)

· Perform engineering and financial analyses of proposals along with sound economic and business justifications for expenditure.

Autonomy:

Required general supervision and expected to be able to deal with routine and less complex issues within professional field of work.

· Adhere to the requirements of country, regional and DHL corporate policy directives at all times.

· Develop and carry-out training programs that support the development of core and specialist solution design competencies across the region.

· Develop and maintain appropriate platforms and media for sharing knowledge within the solution design communities across Asia Pacific and between the regions.

Job Requirements

· Must be conversant and have experience in warehousing, transportation and broader supply chain topics to develop operationally feasible solutions

· Must have exposure to some of the following topics: storage mediums, material handling equipment, space analysis, manpower analysis, inventory/SKU analysis, operational key performance indicators, continuous improvement initiatives, transportation methods, packaging, secondary operations, costing

· Must be a proficient user of tools such as Microsoft Excel and/or Access to perform complex data analysis

· Experience in at least one modelling/simulation/CAD tool such as Paragon, CAPS, CAST, i2, Manugistics, AutoCAD or CLASS is desirable. Equivalent operations experience may be considered in lieu of modelling experience in some instances

· Should have experience with process flow diagrams, time studies, methods/work study and/or other performance analysis methodologies

· Should be proficient in PowerPoint and have experience with customer presentations and strong communication skills

· Commercially astute, Customer centric, conscientious, flexible & Innovative, Reliable Team Player

· Result-driven, tenacious, energizing, particular, self-starter

· Proven ability to manage and develop relationships and negotiate at all levels of management in a customer organization.

As the Financial Analyst of Global Operations Finance at Micron Technology, you will assume the role of Finance Business Partner to one of the Global Operations Support Group. You will work closely with (among others) the VP of the Global Operations Support Group and VP of Operations Finance, members of the local and global Finance teams, as well as HR Business Partners.

We are looking for an individual who is comfortable working in a dynamic, iterative environment that also affords the stability of a global, well-established, and competitive technology company. You will be supporting strategic decision making, optimize resource allocation, and drive organizational efficiency.

Responsibilities include, but not limited to:

As a Finance Business Partner to a Global Operations Support Group, you will support the organization as follows:

• Drive for best-in-class operations cost by understanding competitive benchmarks, installing financial rigor into project performance reviews, and driving accountability throughout the organization
• Support the Budget process and budget the necessary resources for the organization (headcount, capex, spends) while ensuring that resource allocation is optimized
• Review of organizational financial performance in PowerBI on a monthly cadence and direct management to cost opportunities and efficiencies
• Partner with finance and operations stakeholders to develop and implement new systems and processes such as PowerBI to improve efficiency and meet changing business needs
• Provide strategic decision-making analysis, scenarios and project-ROIs and benefit-analysis as required, propose alternatives, and make recommendations about the best course of action. Process includes post mortem & lookback for all ROIs
• Develop highly effective working relationships with members of the local and global Finance teams, the Global Operations team, as well as HR Business Partners

Qualifications:

• At least 3 years of work experience in Finance, Accounting, Business Strategy, or related fields in the manufacturing industry (electronics manufacturing, semiconductors or other high-tech industries preferred). Candidates with non-Finance background but with a keen interest in Finance Business Partnering are welcomed.
• Intellectually curious, with a high energy level, growth mindset and passion for identifying and implementing improvement opportunities
• Capable of performing under tight deadlines and in an environment characterized by volatility, uncertainty, complexity, and ambiguity (VUCA)
• Excellent written and verbal English-language communication and presentation skills
• Ability to build strong interpersonal relationships
• Strong analytical skills and business acumen
• Experience with advance data analytical & visualization tools (Python, Power BI, SQL) and benchmarking is a plus

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Performs technical analysis to determine present and future financial performance. Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements, operating forecasts, etc. Performs economic research and studies in the areas of rates of return, depreciations, working capital requirements, investment opportunities, investment performance, and impact of governmental requirements.

Job Scope of Engineering / Technical Sales Engineer

1. Working together with sales team to maintain or excel (but not constrainted to) a minimum monthly sales target of S$100,000. (As a good guide for fluctuating monthly sales, the figure may be calculated base on a three month average).
2. To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
3. Help PM (Project Manager) in the planning of capacity to ensure timeline is being met. This is done with the help of a Master Project Schedule.
4. Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
5. Project monitoring to ensure timely delivery of goods.
6. To be involved in the process of new business development in new areas of industries.
7. Involved in public relations taking care of overseas partners and customers.

Requirements

1. With at least 3 years experience in Manufacturing Automation Machines. Knowledge in CAD software and common Miscrosoft software is required.
2. Educational qualifications: Diploma (or higher) in any discipline. Those with related experience may apply.
3. Self-motivated, objective driven. Multi-skill and multi-tasking required. Independent, self-initiative and creative.
4. Good interpersonal communication skills required (English and Mandarin).
5. Able to work well with others in terms of commitment, interests and adopting positive attitude.
6. Frequent traveling may be required.
7. Class 3 driving license added advantage
8. Willingness and flexibility are added good pre-requisites
9. Preferably to possess own vehicle (car allowances provided)

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Perform diagnostic analysis of the network system, identify possible faulty devices, troubleshoot faulty modules, troubleshoot network problems and outages and prepare necessary documentation detailing actions taken.

-Monitor system performance and track usage and develop and deliver a trend analysis of system load, usage and response.

-Monitor the reachability of all connections within the network adhering to circuit restoral priorities and initiate troubleshooting to restore full network capability.

-Analyze system functions and failures to isolate and define problem area

Seeking individual with keen interest to develop modern digital skillsets and knowledge for quantity survey, data management and analysis of MEP / HVAC / ACMV systems to compete in the current global trend of sustainability and green endeavors.

Scope

• Reporting: Reporting to QS Manager
• Objectives: Participate in tendering process and to successfully bid for projects
• Quantity Survey: Collect data for management and analysis of cost estimation, budgeting, contract administration and procurement. (Individual Scopes follows below)
• Cost Estimation and Budgeting: Develop comprehensive and strategic cost estimates for tenders and projects, taking into account project specifications, current market rates, and labor costs. Prepare and present these estimates, transforming data into actionable insights and deliverables that meet tendering requirements and enhance the likelihood of successful bidding.
• Contract Administration: Work with Contract Manager to prepare and review contract documents, tender documents, and bills of quantities in accordance with the Building and Construction Authority (BCA) guidelines and Singapore's regulatory framework, ensuring strict compliance across work done.
• Procurement Management: Coordinate with suppliers, contractors, and/or consultants for the procurement of materials, equipment, and services, ensuring optimal cost efficiency and quality control.

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering , Sustainable Infrastructure in Building Services, Quantity Surveying or equivalent /
• Experience in MEP / HVAC / ACMV is added advantage
• Experience in Data Analysis concepts is added advantage
• Knowledge in modern digital solutions like modelling take off software, RPA, advanced Excel / Google Sheets skills, utilising AI / ML are added advantage.
• Strong literacy in English and willing to learn in a changing industry.
• Interested candidates with MEP / HVAC / ACMV field experience are welcomed to apply.
• Fresh graduates welcomed to apply, training will be provided.

Advantages Remunerations

• 5 day work week.
• Progression-centric
• AWS included
• Variable Performance Bonus
• Annual Incentive Trip
• Further learning/education encouraged and sponsorships
• Flexible working hours and Work from home accepted on top of physical attendance
• Various Medical Benefits

Seeking individual with keen interest to develop modern digital skillsets and knowledge for quantity survey, data management and analysis of MEP / HVAC / ACMV systems to compete in the current global trend of sustainability and green endeavors.

Scope

• Reporting: Reporting to QS Manager
• Objectives: Participate in tendering process and to successfully bid for projects
• Quantity Survey: Collect data for management and analysis of cost estimation, budgeting, contract administration and procurement. (Individual Scopes follows below)
• Cost Estimation and Budgeting: Develop comprehensive and strategic cost estimates for tenders and projects, taking into account project specifications, current market rates, and labor costs. Prepare and present these estimates, transforming data into actionable insights and deliverables that meet tendering requirements and enhance the likelihood of successful bidding.
• Contract Administration: Work with Contract Manager to prepare and review contract documents, tender documents, and bills of quantities in accordance with the Building and Construction Authority (BCA) guidelines and Singapore's regulatory framework, ensuring strict compliance across work done.
• Procurement Management: Coordinate with suppliers, contractors, and/or consultants for the procurement of materials, equipment, and services, ensuring optimal cost efficiency and quality control.

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering , Sustainable Infrastructure in Building Services, Quantity Surveying or equivalent /
• Experience in MEP / HVAC / ACMV is added advantage
• Experience in Data Analysis concepts is added advantage
• Knowledge in modern digital solutions like modelling take off software, RPA, advanced Excel / Google Sheets skills, utilising AI / ML are added advantage.
• Strong literacy in English and willing to learn in a changing industry.
• Interested candidates with MEP / HVAC / ACMV field experience are welcomed to apply.
• Fresh graduates welcomed to apply, training will be provided.

Advantages Remunerations

• 5 day work week.
• Progression-centric
• AWS included
• Variable Performance Bonus
• Annual Incentive Trip
• Further learning/education encouraged and sponsorships
• Flexible working hours and Work from home accepted on top of physical attendance
• Various Medical Benefits

• Conduct Geotechnical Analysis, Soil Classification, Data analysis and interpretation of instrumentation works Submit progress/ technical reports and assessment on geotechnical issues on site.
• Responsible for all on-site geotechnical and engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients for queries. To conduct the geotechnical investigation and/or instrumentation projects to meet the schedule and specified requirement
• To prepare and submit factual and/or engineering reports on the respective projects
• Initiate and co-ordinate projects according to schedule.
• Assist engineering analysis and attend the site meeting.
• Any other duties as assigned by the project managers.

We are looking for a Business Process Analyst with experience in handling presentations, interactiving with different teams to gather data and reporting tools.

Note: 1 Year contract, either extandable or convertible to Permanent

* 2+ yrs of experience in Business Process Analaysis and team interactions

* Experience in Advanced Excel tool

* Good experience in reports preparation and presentation to seniors

* Good to have PowerBI, Tableau

* Good communication skills

* Need to report to Senior Manager/Director

* Good team player

Key Responsibilities

• Manage the requirements and functional solution aspects of the System and all the interconnectivity with external parties
• Analyze and manage the operation backlog and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders needs.
• Work with the stakeholders to ensure smooth deployment of the enhancements
• Prepare documentation (e.g. SOPs) on the operation or maintenance of technical systems and identify use cases to automate BAU processes
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by teams and assists with project documentation as needed
• Analyse and streamline operations to minimise recurrent issues

What we are looking for

• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Proven experience in managing operations, handling of issues, and systems monitoring.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Knowledge of IT security best practices and compliance standards.
• Sound understanding of the technical aspects of systems integration in an environment with diverse technologies.

Job Summary:

As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving complex technical issues for clients. You will work closely with cross-functional teams including development, operations, and product teams to ensure prompt and efficient resolution of customer queries. The ideal candidate is proactive, communicative, and eager to help customers succeed.

Key Responsibilities:

• Provide Technical Support:Offer Tier 1 to Tier 3 support for software, hardware, and networking issues.
  Diagnose, troubleshoot, and resolve technical issues reported by customers via email, phone, or chat.
  
• Incident Management:Log and track issues using helpdesk or ticketing systems (e.g., Jira, Zendesk).
  Escalate unresolved issues to appropriate internal teams (e.g., Development, Operations).
  Maintain documentation for troubleshooting processes and resolutions.
  
• Customer Interaction:Communicate effectively with customers to understand their problems and provide clear, timely solutions.
  Build and maintain strong relationships with customers by ensuring satisfaction and follow-ups on open tickets.
  
• Collaboration:Work with cross-functional teams to address complex issues and suggest product or service improvements.
  Collaborate with engineering and development teams to resolve system bugs and performance issues.
  
• Knowledge Management:Develop and maintain knowledge base articles, FAQs, and user guides for internal and external use.
  Stay updated on new features, technologies, and product releases.
  
• Monitoring and Reporting:Monitor system performance, identify potential issues, and provide proactive solutions.
  Generate and present reports on support activities, metrics, and customer satisfaction.
  

Qualifications and Skills:

• Education: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• Experience: 3+ years of experience in a technical support or similar role.
  Hands-on experience with ticketing systems like Zendesk, Jira, or ServiceNow.
  
• Technical Skills:Proficiency in troubleshooting Windows, macOS, and Linux operating systems.
  Knowledge of networking concepts (TCP/IP, DNS, VPN, firewalls).
  Familiarity with cloud services (AWS, Azure, or Google Cloud).
  Experience with databases (SQL, MySQL, PostgreSQL) and APIs is a plus.
  Ability to read and understand logs and debug basic code issues.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to manage multiple priorities and work under pressure.
  Customer-focused mindset with the ability to empathize with users.

Job Summary:

We are seeking a talented Technical Consultant – Microsoft Dynamics Customer Engagement (CE) to join our team. The ideal candidate will play a key role in designing, developing, and implementing CRM solutions using Microsoft Dynamics CE (formerly Dynamics 365 CRM). You will collaborate with cross-functional teams, analyze business requirements, and ensure the smooth delivery of tailored solutions that drive customer engagement, optimize operations, and enhance business value.

Key Responsibilities:

• Solution Design & Development:Design, configure, and customize Dynamics CE modules (Sales, Marketing, Customer Service, Field Service).
  Develop plugins, workflows, and custom scripts to extend platform capabilities.
  Integrate Microsoft Dynamics CE with other systems and applications using APIs and connectors (Power Platform, Azure services).
  
• Client Collaboration & Requirements Gathering:Engage with clients and stakeholders to understand business needs and translate them into technical solutions.
  Conduct workshops and requirement analysis sessions to gather functional and non-functional requirements.
  
• Implementation & Deployment:Perform end-to-end implementation of Dynamics CE, ensuring successful system integration and smooth go-live.
  Configure security roles, business rules, entities, and dashboards tailored to business processes.
  
• Testing & Troubleshooting:Perform SIT/UAT testing and troubleshoot technical issues to ensure quality delivery.
  Provide post-implementation support and maintenance to ensure system stability and user adoption.
  
• Documentation & Training:Create technical documentation, including solution design documents and user manuals.
  Provide training to end users and support teams to enable effective use of the Dynamics CE platform.
  

Qualifications & Skills:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience: 3+ years of experience working with Microsoft Dynamics CE / Dynamics 365 CRM.
• Technical Skills:Proficiency in customizing and extending Dynamics CE using C#, JavaScript, Power Automate, and PowerApps.
  Experience with Azure integration, Power BI, and other Microsoft tools.
  Strong knowledge of SQL Server, data modeling, and relational databases.
  Familiarity with CRM workflows, business process flows, and plugins.
  Knowledge of RESTful APIs and third-party integration methods.
  
• Soft Skills:Strong problem-solving abilities and attention to detail.
  Excellent communication and client-facing skills.
  Ability to work independently and in collaborative team environments
  

We are seeking an experienced Technical Consultant for Microsoft Dynamics Customer Insights to join our team. The ideal candidate will play a key role in helping clients leverage the power of Dynamics 365 Customer Insights (CI) to improve customer engagement, optimize business processes, and gain actionable insights. The consultant will design, implement, and customize solutions that integrate with various data systems to deliver personalized customer journeys and insights.

Key Responsibilities

• Solution Design and Development:Collaborate with business stakeholders to understand requirements and propose innovative solutions using Microsoft Dynamics Customer Insights.
  Customize and configure the CI environment, including data ingestion pipelines, audience segmentation, customer profiles, and data unification models.
  
• Integration and Data Management:Integrate CI with other systems (e.g., Dynamics 365 CRM, ERP, Azure services, Power Platform, and third-party applications).
  Design data models, data flows, and APIs to ensure seamless data ingestion, enrichment, and export.
  Ensure data quality and establish best practices for data governance and compliance with GDPR and other relevant standards.
  
• Implementation and Support:Oversee the end-to-end deployment of Customer Insights solutions, ensuring alignment with business objectives and technical specifications.
  Provide hands-on technical support during UAT, system testing, and post-deployment stages.
  Develop and maintain technical documentation, including architecture diagrams, configurations, and user manuals.
  
• Client Engagement and Consulting:Act as a trusted advisor to clients, guiding them on best practices for customer data platforms, analytics, and actionable insights.
  Conduct training sessions for end-users and administrators on the effective use of Customer Insights and its features.
  Collaborate with cross-functional teams (sales, marketing, development, data science) to align technical delivery with business goals.
  

Required Skills and Qualifications

• 3+ years of experience in implementing Microsoft Dynamics 365 solutions, with a focus on Customer Insights.
• Strong understanding of customer data platforms (CDPs) and how they drive customer engagement and analytics.
• Expertise in data modeling, data transformation (ETL), and integration with external data sources.
• Hands-on experience with Power BI, Azure Data Factory, Azure Synapse Analytics, or related cloud services.
• Familiarity with CRM systems (e.g., Dynamics 365 Sales, Marketing, or Customer Service) and their integration with CI.
• Strong programming knowledge (e.g., Power Automate, JavaScript, C#, or SQL).
• Proven ability to troubleshoot technical issues and provide customer support.
• Experience with data governance, privacy laws (e.g., GDPR), and data security best practices.
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical stakeholders.

We are seeking a highly skilled Technical Consultant specializing in Microsoft Dynamics Commerce to join our team. In this role, you will be responsible for designing, implementing, and maintaining solutions on the Dynamics 365 Commerce platform, supporting our clients in their digital transformation journey. You will collaborate with business stakeholders, developers, and project managers to deliver seamless commerce solutions that enhance customer experience and operational efficiency.

Key Responsibilities:

• Solution Design & Implementation:Customize and extend Dynamics 365 Commerce modules to meet client requirements.
  Integrate Dynamics 365 with third-party applications such as ERP, CRM, payment gateways, and retail systems.
  Develop workflows, plugins, APIs, and custom components.
  
• Technical Consultancy & Client Engagement:Work closely with stakeholders to gather business requirements and translate them into technical specifications.
  Provide technical leadership and recommendations on best practices for Dynamics 365 Commerce deployment.
  Participate in client meetings, presentations, and workshops.
  
• Development & Support:Configure and troubleshoot Dynamics 365 Commerce (Retail) modules such as POS, e-commerce, and inventory.
  Collaborate with the development team to ensure high-quality coding standards.
  Provide post-implementation support and resolve technical issues within SLAs.
  
• Performance Optimization & Testing:Perform system performance tuning and ensure high availability.
  Conduct unit testing and support User Acceptance Testing (UAT).
  Monitor system health and proactively address potential issues.
  

Qualifications & Skills:

• Education:Bachelor’s degree in Computer Science, Information Technology, or a related field.
  
• Technical Skills:3+ years of experience working with Microsoft Dynamics 365 Commerce (or AX Retail).
  Strong knowledge of POS systems, e-commerce, and retail business processes.
  Proficiency in Microsoft Power Platform, SQL, Azure services, and APIs.
  Experience with integrating Dynamics 365 with other Microsoft solutions (e.g., Dynamics Finance & Operations, Power BI).
  Familiarity with C#, .NET, JavaScript, or TypeScript for custom development.
  Hands-on experience in configuration, workflows, and data migrations.
  Knowledge of cloud-based architecture and DevOps practices (CI/CD pipelines, Docker, Kubernetes) is a plus.
  
• Soft Skills:Excellent communication and interpersonal skills.
  Strong analytical and problem-solving abilities.
  Ability to work collaboratively in cross-functional teams.
  Experience in managing stakeholder expectations.

Key Responsibilities

• Manage the business requirements and functional solution aspects of the project.
• Analyse the stakeholders’ needs, scope the problem and develop business case to address the problem.
• Document requirements, source and evaluate alternatives, and recommend solution that best fits the stakeholders’ needs.
• Work with the stakeholders to ensure smooth deployment and adoption of new solution
• Perform business analysis:
• Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements.
• Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case.
• Elicitation: Explore, identify and document business needs
• Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need within specified scope.
• Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with external parties, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Manage conflicts, issues and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders.
• Prepare end user documentation (training manual, user manual, business process flows) on the operation or maintenance of technical systems.
• Assists with the documentation of technical design, specification, and technical solution.
• Maintains document repositories used by project teams and assists with project documentation as needed.

What we are looking for

• Business Analysis certification (Certification of Competency in Business Analysis™ (CCBA®), Certified Business Analysis
• Professional™ (CBAP®)) or an equivalent certification will be an added advantage.
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to model business requirements in business process modelling tool.
• Ability to perform qualitative, quantitative and root-cause analysis.
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs.
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
• Goor appreciation of SQL, data modelling and data analysis.
• Good understanding of analytics and data warehouse implementations.
• Knowledge in one of the following areas will be added advantage, Agile Methodology, Business Process Reengineering, Customer Relationship Management, Data Analytics, ERP, Knowledge Management
• Knowledge of design thinking and workshop facilitation will be an added advantage

Planning and Reporting:

• Monthly review and analysis of actual reported process costs and comparison to plan
• Quarterly review and analysis of projected process costs and comparison to prior plan(s) and established goals and benchmarks
• Monthly review of reported cost to ensure consistent collection of data to enable internal and external benchmarking efforts
• Ongoing support of management information requests and special projects as assigned by management
• Ensure ongoing consistency and relevance of data that is made available to Manufacturing management
• Continuously work to improve the coordination and communication amongst the various site and global finance teams
• Support the business planning cycle through data analysis and participation in the budget process
• Consolidate and report variance to other cross-functional teams
• Execute standard costing activities and ensure products are costed appropriately, with changes explained to different cross-functional teams

Job Requirements:

• Bachelor Degree in Finance or relevant education field.
• At least 3-5 years of relevant experiences.
• Experiences in standard costing and variance reporting would be highly preferred.
• Good communication skills and proficient in using MS Excel.

Responsible for developing, interpreting and implementing financial concepts for financial planning and control. Gathers, analyzes, prepares and summarizes recommendations for financial plans, trended future requirements, operating forecasts, etc.

Additional Job Description

Point of Contact Role for Quality or Supply incidents that impacts Customer Supply/Delivery Commitments to Customers.
Qtr End Management representing OM.

Centrally coordinate / manage OM related matters working closely with Stakeholders (OPF, TSP, GQ, FG, Logistics, Legal) in ASIA to enable smooth and efficient Operations for Customers and Customer Facing Roles.

Responsibilities

1.Collaborating on Site related Issues to CSO

2. MRB Type of issues contact point (Containment / Recovery / Mitigation)

3. Within the month Supply Risks / Opportunities coordination when multiple customers are fighting for priorities.

4. General Supply Guidance Publication (Monthly Basis to key customers with Supply Commit & RTF)

5. Educating / Sharing with internal Partners about Customer expectation so that they "UNDERSTAND" customers.

6. Quarter End Management from OM point of view

7. Enhance Customer Experience while improving efficiencies and producitivies.

Qualifications

1. Minimum 1year CSO or Customer Facing (Sales) Experience with proven "Customer Satisfaction" experience.

2. Good understanding of Micron and Customers Business and Customers Requirements.

2. SAP Order Management Experience.

3. Excellent Communication skill (English communication is a must)

4. Self driven, Data driven

5. Able to build strong collaboration with stakeholders such as GQ, TSP, OPF, FG, Logistics, Legal

6. Able to build Customer Ready Communication Package

Project Management Experience, Lean Six Sigma Experience are plus

• Project Management: Lead technical projects from conception to completion, ensuring they meet technical and business requirements, timelines, and budgets.
• Risk Management: Identify potential risks in the technical processes and develop mitigation strategies to address them proactively.
• Technology Assessment: Stay updated on the latest technology trends and best practices, recommending tools, platforms, and frameworks that drive innovation and efficiency.