Responsibilities:
– Process requisitions promptly received from vessels via the onboard Purchasing system.
– Ensure requisitions are correctly prepared and include all necessary information; if not, coordinate with the vessel for amendments.
– Obtain quotations based on specified requirements, comparing offers from at least three suppliers unless contracted otherwise.
– Evaluate offers for availability, suitability, and pricing; consult with the vessel regarding alternative products to avoid incorrect deliveries.
– Place purchase orders efficiently, ensuring timely confirmation from suppliers.
– Monitor orders to ensure complete and timely delivery to vessels; communicate partial deliveries and delays to vessel crew with updated information.
– Coordinate the handling of incorrectly delivered spares with technical storekeepers and local agents.
– Verify and process invoices, resolving any discrepancies and managing claims with suppliers.
– Control costs onsite during Dry Dock operations and prepare budget reports.
– Generate the Expected Cost/Accrual Report monthly and follow up with vessels and suppliers regarding deliveries.

As a Technical Writer you will be responsible for creating and maintaining high-quality documentation for both functional and technical aspects of application/ platforms. You will work closely with solution architects, development leads, developers, product managers and other stakeholders to translate complex technical information into clear, concise and structure documentation. Your role will involve ensuring that documentation meets the needs of both technical and non-technical stakeholders, supporting solutioning, integration, ops and app/platform design discussion.

Key Responsibilities

• Create, organise and maintain functional and technical documentation for platform, including architectural, functional flows, data flows, data/entity, micro services, etc.
• Collaborate with solution architects, development leads, developers, and other stakeholders to drive documentation discussion.
• Translate complex technical concepts into clear, structured documentation that is accessible to both technical and non-technical audiences.
• Ensure consistency, accuracy, and completeness of documentation.
• Create and maintain templates and documentation standards to ensure consistency across projects and teams.
• Conduct regular reviews and updates of documentation based on changes.
• Work with cross-functional teams to ensure that all documentation aligns with the platform documentation.
• Facilitate knowledge transfer between development teams, business units, and end-users through detailed documentation

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Technical Communication, or a related field.
• At least 3 years of experience as a Technical Writer, Business Analyst, or a related role, with a focus on creating both technical and functional documentation.
• Understanding of software development lifecycle (SDLC) and familiarity with Agile methodologies.
• Ability to grasp complex technical concepts and translate them into easily understandable documents for various audiences.
• Experience with documentation tools such as Confluence, Jira, Excel or similar platforms
• Knowledge of software systems, APIs, databases, and enterprise architectures.
• Strong organizational and communication skills, with a keen attention to detail.
• Proven ability to manage multiple documentation projects simultaneously and meet tight

Working hours: Monday - Friday & Alternate Saturday

Working Location: North Area

Responsibilities:

• Manage and supervise the Technicians and work with FM teams, security teams and carpark teams, in carrying out duties as specified herein.
• Coach and train his technicians so that they are familiarised and knowledgeable of the requirements of this contract.
• Manage all technical staff, including direct contractors or parties engaged by the client for the Facility Management Services in various specific disciplines.
• Conduct regular sub-meetings with subcontractors/stakeholders with minutes-taking.
• Manage and effectively maintain the respective systems.
• Ensure all projects, preventive maintenance works and SOPs are carried out timely and according to planned schedule as per the agreed Response, Delivery and Completion Time as stated in this Contract.
• Support and assist in all projects (install, resolve, repair, trouble-shoot) related to Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV, BMS, Audio Visual and Facilities Management
• Attend to site show rounds
• Ensure that all his technical team and direct contractor appointed by the client or Contractor’s subcontractors follow the QEHS ISO requirements and Statutory Requirements.

Requirements:

• Diploma in Engineering, Facilities Management or equivalent with minimum 3 years relevant experience in Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV and/or BMS or its equivalent;
• Higher Nitec or Nitec in Engineering, Facilities Management or equivalent with minimum 5 years relevant experience in Mechanical, Electrical, Fire Protection, Lift & Escalator, ACMV and/or BMS or its equivalent;
• For electrician and plumber, the tradesmen shall hold the relevant license to practice. If not, the Contractor shall engage part-time licensed electrical worker or plumber;
• Self-motivated with good written and communication skills and computer literate. All technicians shall have general competency in the use of Outlook emails and the following application software; MS office, especially MS Outlook express, Microsoft Excel (intermediate level), MS Word and MS Power point.
• Meticulous and a good team player and ability to manage a team of technicians.

Work Location: Katong Area

Working Hours: Mondays to Fridays: 6:30am to 3.45pm, inclusive of 45 mins lunch break

Contract Period: Jan 2025 - Dec 2025

Job Description:

Customer Service

· To assist in customer service at the counter

· To answer telephone calls and direct to the respective parties, if necessary

· To assist in administerring simple first aid for students

Generic Email

· To assist in the clearing of the generic emails

Data Entry using Microsoft Word or Excel

· To assist in data entry using Microsoft Word or Excel

Any other clerical duties

· To assist in any other clerical duties assigned

Job Requirement:

• At least GCE ‘N’ or ‘O’ Level

• Able to commence work on 02 Jan 2025

• Good communication and inter-personal skills

• Good team player with a high level of initiative

• Proficient in Microsoft Office (Please indicate proficiency in CV)

• Candidates must have at least 1 year of relevant experience in reception duty in schools between 2021 to 2024

EA:22C1322

EAP:24124011

Job Title: Customer Support Executive (12 Month Contract))

Responsilbilites

• Answering customer inquiries through various channels like emails, live chats via WhatsApp, and social media based on SLA
• Providing accurate and timely information about the company's products or services based on the defined set of QnA
• Resolving customer issues efficiently and in a friendly manner
• De-escalating/escalating situations and handling frustrated or upset customers with empathy and proactive follow-up
• Document/ update the QnA depository to ensure the knowledge is updated with standard answers/ future reference
• Raise issue ticket via internal system to IS, Network team relating to customer issue and close the loop with the customers by providing updates and solution
• Provide weekly report – SLA, key queries, new escalation/ topics from customer queries

Qualifications

• Previous experience working in a customer-facing role/ contact centre/ telemarketing
• Proficiency in using a computer, ability to quickly learn how to use different software
• Process-oriented and customer-oriented mindset
• Highly proficient in both written and verbal English to communicate effectively with our consumers

Job Description

· Participate in IT projects and initiatives, provide hands-on technical leadership

· Understand business needs and work with project team and vendor to propose viable solutions

· Perform system analysis, design and code review to ensure solution are reliable, maintainable, secure and release with good quality

· Assess the impact of changes and support vendor’s implementation

· Perform design walkthrough, review and discussion with vendor project team

· Provide technical support (assisting in troubleshooting) in the event of production incidents and recommend resolutions and/ or possible mitigation

· Resolve technical challenges including performance tuning, code improvements & database queries

· Validate by “deep-diving” into technical solutions proposed by vendors or development team

· Manage vendor to ensure adhere to software development life cycle (SDLC) & production incident and deployment processes

Requirements

· Degree in Computer Science or equivalent

· Minimum 5 years of hands-on application design, development, implementation or production support experiences and high proficiency in Java web applications.

· Good understanding of software development life cycle models (both Waterfall and Agile development methodologies)

· Relevant experience in managing team and vendors, with strong interpersonal and collaborating skills. Highly driven and independent, able to work in a team

· Strong problem-solving skills: Ability to debug issues and provide effective solutions.

· Strong advocate of standards and challenge status quo with new and emerging technology to address new business challenges, analytical and problem-solving skills

· Ability to understanding and visualize network/integration flow diagram to effectively communicate on system architecture

· Possesses the following technical skillsets:

• Experience in implementing project using AWS/Other cloud services including but not limited to EKS, ECS Fargate, S3, Apigateway, RDS, Lambda, Opensearch and Cloudfront
• Experience coding in Javascript, Ant Design/React, Java/J2EE, Groovy DSL, Spring Boot
• Web Services (SOAP/REST) with Spring Boot framework, JSON
• JIRA, GIT, DevOps-Jenkins, Gitlab CI, MySQL Developer
• Multi-threading programming, HA Experience in database technologies
• Networking, security, firewall and system infrastructure knowledge

Job Description

• Participate in IT projects and initiatives, provide hands-on technical leadership
• Understand business needs and work with project team and vendor to propose viable solutions
• Perform system analysis, design and code review to ensure solution are reliable, maintainable, secure and release with good quality
• Assess the impact of changes and support vendor’s implementation
• Perform design walkthrough, review and discussion with vendor project team
• Provide technical support (assisting in troubleshooting) in the event of production incidents and recommend resolutions and/ or possible mitigation
• Resolve technical challenges including performance tuning, code improvements & database queries
• Validate by “deep-diving” into technical solutions proposed by vendors or development team
• Manage vendor to ensure adhere to software development life cycle (SDLC) & production incident and deployment processes

Requirement

• Degree in Computer Science or equivalent
• Minimal 5years hands-on application design, development, implementation or production support experiences and High proficiency in Java web applications.
• Good understanding of software development life cycle models (both Waterfall and Agile development methodologies)
• Relevant experience in managing team and vendors, with strong interpersonal and collaborating skills. Highly driven and independent, able to work in a team
• Strong problem-solving skills: Ability to debug issues and provide effective solutions.
• Strong advocate of standards and challenge status quo with new and emerging technology to address new business challenges, analytical and problem-solving skills
• Ability to understanding and visualize network/integration flow diagram to effectively communicate on system architecture
• Ability to communicate in Mandarin and know-how of Insurance domain will be a added advantage

Possesses the following technical skillsets:

• Experience in implementing project using AWS/Other cloud services including but not limited to EKS, ECS Fargate, S3, API gateway, RDS, Lambda, OpenSearch and CloudFront
• Experience coding in JavaScript, Ant Design/React, Java/J2EE, Groovy DSL, Spring Boot
• Web Services (SOAP/REST) with Spring Boot framework, JSON
• JIRA, GIT, DevOps-Jenkins, Gitlab CI, MySQL Developer
• Multi-threading programming, HA Experience in database technologies
• Networking, security, firewall and system infrastructure knowledge

Credit Ops Business Support Officer

Changi Business Park

Mon-Fri 9am-6.30pm

$2,500

6 months, extendable

Secured Loan Servicing Team

• Perform record creation and system updating in Bank’s operating systems relating to Secured Loans.
• Process documentation check, loan disbursement, loan servicing activities, loan redemption, fee payments & collection relating to Secured Loans.
• Prepare instructions, payment, advices & notification letters to customers/law firm
• Perform imaging, indexing and filing of collateral documents
• Perform reconciliation of General ledger accounts, transactions & documents
• Review & update system reports on daily, weekly and monthly basis.
• Handle filing of source reports & media and arranging for archival.
• Handle customer / lawyer’s enquiries

To apply: Email your resume to:

The team provides IT support for employees and manages the IT Concierge and operate on-site.

Job Description:

• Support end user onsite and remotely to resolve IT related issues daily
• Manage IT assets
• Manage IT hardware tokens
• Manage IT accounts
• Manage IT provisioning and IT induction on new hires first day of work
• Data destruction / Data Degaussing
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking.

Requirements:

• Singapore Citizen/Permanent Resident
• A relevant Diploma or Nitec Cert with relevant IT experience
• Required to rotate within the 3 locations around the central and north-west areas.

Other Information:

• Yearly Performance Bonus
• Duration: 1 Year (renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

[Order ID: 733639]

Responsibility:

• Operations management of Operations Command Centre (OCC)1. Operations management of Operations Command Centre (OCC)
• Manage, operate and maintain the OCC's facility, infrastructure and IT support components such as ICT infrastructure and desktop support
• Monitor and oversee the entire OCC operations and ensure all day-to-day issues and activities are timely addressed
• Manage the delivery of facility and ICT related services by various contractors, ensuring efficient operations management, compliance to policies and standards, and in accordance with SLA
• Maintain an up-to-date OCC IT assets and patch information list, technical diagrams and documented processes for operations, maintenance and systems requests
• Work with various departments on contractual matters, SLA and operations issues
• Work with various parties to participate in matters relating to finance budgeting, contract management, procurement, asset management and audit of OCC and services
• Any other duties assigned.

Requirements:

• Minimum 5 years of relevant IT experience in deploying or/and operating ICT infrastructure and services
• Strong track record and experience in contract and vendor management
• Good experience in end-to-end IT solutioning design and implementation including but not limited to areas such as understanding of business requirements, and managing the change management
• Candidates who possess industry certifications such as Information Technology Infrastructure Library (ITIL), COMIT, CITPM and/or PMP preferred
• BCP/DR knowledge and experience is an added advantage

Please include the following for us to conduct an effective job matching for you:Earliest availability date/ notice period
Expected & Last drawn salary

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771

Employer questions

• Order fulfillment includes but not limited to coordinate the receiving, picking, and shipping of customer orders according to customers’ requirements.
• Ensure orders are processed accurately and on time.
• Manages warehouse inventory and maintains database (WMS) accurately for inventory movements.
• Conduct inventory cycle counting.
• Maintain and filling of documentation and record keeping.
• Reports updating as per company/ customers’ requirements.
• Maintaining a clean and safe office environment.
• Ensure Warehouse Assistant processes the incoming/ outgoing orders as per customers’ requirement and provide guidance if needed.
• Perform any other tasks (job-related) as assigned by the immediate superior

Requirements

• Min N / O level
• Some exp in logistics / order fulfilment / inventory management will be an advantage

West location

Office hours, Mon to Fri

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our Client is a leading leader in the communications and cyber security sector. They are looking for talents to be a part of their growing team!

Job Description

• Point of contact for all functions including managing of staff related matters escalated by functions’ heads
• Manage gift declaration and disposal
• Disposal arrangement
• Cost Recovery
• VIP Support Management
• Coordinate catering services for VIP and staff
• Manage visitors, rooms and facilities booking for venues
• Event support
• All other administrative support
• Any other ad-hoc duties as assigned

Job Requirement

• Min diploma in any discipline with relevant 2 years of relevant experience
• Meticulous with details, good communication and interpersonal skills
• Prior relevant experience in procurement or in the job scope would be an advantage
• Able to work in a fast pace and challenging environment
• Able to start immediately or within short notice

Working Days / Hours

• Mon-Fri, 8.30am – 6pm (1hr lunch break)
• Central

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Working hrs: Mon to Fri (1000AM to 0400PM)

Location: Goodman Road

Requirements:

• At least 1 year of experience supporting school operations.
• Preferred experience as a cleaner in science laboratory settings.

Scope of works:

• Sweep and mop laboratory floors.
• Empty trash bins and broken glassware containers.
• Clean benches, sinks, and refill hand soap, disinfectants, and paper towels.
• Wash glassware (beakers, cylinders, bottles, etc.) under a technician's guidance.
• Replicate experimental setups after demonstration.
• Weigh chemicals, prepare solutions, and set up equipment.
• Distribute and replenish materials during practical lessons.

The client is an insurance broker firm that partners with private banks to provide wealth management solutions to the UHNW individuals. They are seeking to expand their sales support team so provide greater support to their expanding sales team.

Job Description

• Maintain service standards to develop and improve customer satisfaction and retention
• Ensure that all customer requests are handled in a timely and consistent manner
• Ensure that all transactions are in adherence to regulatory, compliance and internal audit requirements
• Support sales team to provide excellent service to high net-worth clients to achieve client retention
• Partner customer, Business Support and service providers to ensure timely transaction processing and service delivery of customers’ requirements and enquieries

Experience & Skills required

• Minimum diploma required
• Good effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

UWCSEA Dover has a vacancy for August 2025 for a Teacher of Middle School Learning Support with a possible additional responsibility of Head of Middle School Learning Support.

The Middle School Learning Support team focuses on fostering an inclusive environment that prioritises a student-centred and strength-based approach. UWCSEA are in the initial phases of implementing a tiered support model, and this role involves collaborating with the team around the child to ensure all students can thrive within the UWCSEA learning programme. The successful candidate will be required to have an understanding of tiered support structures and systems within large and dynamic educational organisations. Relevant qualifications that support students with learning differences are required.

For the Head position, the ideal candidate should have relevant leadership experience. They must also be knowledgeable about the unique challenges Middle School students experience and implement effective support and systems to ensure continuity of care as students’ transition from Primary School and then to High School.

Main Responsibilities

• Teachers should contribute positively to the collaborative culture of the Middle School team.
• Teachers should construct learning experiences that challenge students, support diverse learners in each classroom, and demonstrate a strong commitment to concept-­based teaching and learning.
• Teachers should utilise the UWCSEA Learning Principles as a foundation for effective teaching and learning.
• Teachers should keep parents informed about the learning of their children, and be proactive in communication with parents.

Working with students/teaching

• Understand and leverage students' strengths and support their overall well-being through a holistic approach to their academic and personal development.
• Be responsive to students' learning and socio-emotional needs through implementing a range of strategies relevant to individual strengths and challenges.
• Collaborate with students to set their own goals, plan coaching sessions, and create personalised support to achieve those goals, while also encouraging self-advocacy and regularly monitoring their progress
• Guide students in understanding their unique learning profiles and teach them self-advocacy skills to thrive during their High School journey, preparing them for successful transitions to post-secondary opportunities
• Foster positive relationships and promote student well-being to create a supportive learning environment.

Collaboration and Partnerships

• Work in partnership with teachers across various subjects to co-plan and implement strategies that address student needs, strengthen Tier One support, and draw on the principles of Universal Design for Learning.
• Collaborate with the Learning Support team, Heads of Grade and teachers to identify students for support and monitor student progress as needed.
• Develop and maintain positive working relationships with other staff members throughout the Middle School and K-12 Learning Support team.
• Work effectively with Primary and High School to ensure a smooth transition for students and parents.
• View parents as partners in the support process and take relevant actions to foster this.

Data & Assessment - As part of holistic support

• Confidently use and gather different types of data from multiple sources to monitor student progress and well-being around specific educational goals.
• Is confident with understanding external examination board requirements for access arrangements
• Use educational assessments to help guide effective student plans and communicate key information with teachers

Systems & Documentation

• Maintain up to date learning support documentation that is regularly reviewed to ensure alignment across the school sections and the two campuses in line with department policies
• Collaborate with students and parents to create and update student learning plans, ensuring that students are actively advocating for their own needs and goals
• Maintain confidentiality at all times in respect of individual and family circumstances.

For the Head position

Leadership & Strategic Thinking

• Ensure that systems, structures, and approaches align with the K-12 framework for student support.
• Collaborate effectively with various teams and individuals to maintain a cohesive, strategic view across the K-12 continuum.
• Develop, implement, and monitor student support as part of a tiered intervention model.
• Strategically analyse and utilise data to inform and improve support systems.
• Regularly review the effectiveness of support services, working closely with the team to ensure continuity and consistency across grade levels and school sections.

Working with students/teaching

• Plan and teach stimulating and appropriate lessons, targeted to the identified individual learning needs of students, as well as work with small groups and individual students as required.
• Conduct and analyse educational assessments and diagnostic assessments as necessary.
• Implement and monitor student progress through targeted interventions

Collaborate and partnership

• Lead professional learning and collaborative conversations with teachers, parents, students and Heads of Grade over the most appropriate way to support students.
• Liaise with Admissions and the High School Leadership Team to understand the current capacity within High School to support students with learning needs and plan accordingly.

Expectations and Standards

• Follow the UWCSEA Professional Code of Conduct and Safeguarding Code of Conduct.
• Lead in line with UWCSEA Leadership Standards
• Teach in line with the UWCSEA Teacher Standards

Person Specifications

• Relevant degree, a recognised teaching qualification, and learning support teaching qualification are required.
• Considerable experience working with middle school adolescents (11-14 years) and an understanding of the unique challenges faced by this age group.
• For the Head position:Experience leading a Learning Support department in large educational settings.
  Leading in designing and delivering meaningful professional learning to staff within the school setting
  
• A proven track record of supporting students with a range of additional learning needs and confidence in co-planning instruction with teachers as part of our Tier 1 support.
• As we are in the initial phases of implementing a tiered support model, flexibility, optimism, resilience, initiative and adaptability are essential.
• The ability to work with a high level of autonomy, while also collaborating effectively as part of both the High School Learning Support department and the K-12 Learning Support team.
• Experience and knowledge in using data from various sources to guide, implement and track the effectiveness of student support.
• A strengths-based, inclusive philosophy and approach to supporting students is essential.
• The ability to connect with students and build positive and trusting relationships with both parents and Middle School teachers is crucial.
• To maintain a positive, solution-focused attitude in a dynamic, diverse, and high-energy environment.
• The ability to prioritise and manage projects effectively while responding proactively to emerging challenges.
• Excellent communication skills.
• The following would be an advantage:Additional qualifications in educational assessment and testing. E.g CCET
  Experience with literacy interventions
  Experience working in a K-12 context
  Experience and expertise in co-planning with teachers to design effective instruction grounded in the principles of Universal Design for Learning (UDL)
  Experience working with tiered student support structures
  Previous experience as a Classroom Teacher
  
• Teachers should be willing and eager to participate in the five key elements of a UWCSEA education: Academic; Personal & Social Education; Service; Activities; Outdoor Education.
• Academic expectations include enthusiastic participation in Professional Learning.
• Pastoral expectations include the leadership of an advisory group, unless the teacher is exempted due to other responsibilities.
• On average the College expects a yearly contribution of two sessions per week in each season to Activities and/or Service.
• The College expects that teachers will participate enthusiastically in the curricular Outdoor Education experiences which are relevant to their students and will also occasionally volunteer for holiday Outdoor Education trips and/or Service Trips.
• A commitment to diversity and inclusion is essential alongside a willingness to adapt and develop pedagogy to meet the needs of our learners.

Applications

The UWC Mission is to make education a force to unite people, nations and culture for peace and a sustainable future. We are committed to creating a community in which all members feel safe and secure, and know that their authentic selves and individual differences are accepted with respect and care. At UWCSEA, we acknowledge that diversity, equity, inclusion and justice (DEIJ) is an ongoing and evolving process and strive to create and sustain a sense of belonging for all members of our community, past, present and future. All qualified applicants, including those who identify as a part of marginalized group(s) and individuals with (dis)abilities are all encouraged to apply. Our school is committed to safeguarding and promoting the welfare of all the students in our care and expects all applicants to share this commitment. We follow safe recruitment practices and all appointments are subject to interview, satisfactory references, identity and criminal record checks.

Position:Technical Support Engineer

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Description:

• Perform functional and aesthetic inspection of aircraft cabin interiors.

• Document any defects, perform troubleshooting and carry out rectification.

• Support cabin modification, retrofitting and component repair tasks.

• Any other duties as assigned by the supervisor

Requirements:

• NITEC / Higher NITEC, preferably in an Engineering discipline

• At least minimum 2 years of relevant aircraft cabin maintenance experience

• Able to work flexible hours, including weekends and public holidays (rotating shift hours)

Job Description

• Inspect and repair passenger seats, galleys, and lavatories and maintain aircraft conditions
• Install cabin interior components into commercial aircraft, including seat tracks, overhead bins, galleys, side panels, bulkheads, etc.
• Maintain luggage storage area in a neat and organized manner
• Maintain inventory items required for handling the cleaning activities
• Maintain the quality of the aircraft interiors on the operated fleet
• Maintain the interior and exterior cleaning standards on the operating fleet
• Perform other duties as assigned by your superior

Job Requirements

• Minimum Higher Nitec or Diploma in Engineering/Aviation.
• No working experience is needed
• Able to communicate effectively verbally in writing in standard English.
• Ability to perform tasks in high-noise areas and work at height
• Able to work rotating shifts, including weekends and public holidays.
• Candidate must attend a 6 to 9-month Cabin Trainee Technician course (including On the Job Training) with assessment followed by 12-months bond. Only those who pass the assessment will be offered employment for the role.

Job Title: Associate – Sales Support

Duration: 6 months
Location: Alexandra
Salary: Up to $3,800

The Associate – Sales Support will work closely with distributors, managing administrative processes and providing support for all orders, account statuses, and customer service tasks.

Job Responsibilities:

• Document Handling: Manage daily customer transactions, including issuing Purchase Orders (POs), Invoices, and generating Daily Sales Reports.
• Finance Coordination: Collaborate with the finance team for customs clearance, tax payments, and ensure timely monthly closing in the system.
• Logistics Coordination: Confirm product availability with customers and coordinate with the SCM team and warehouse for logistics and other sales-related issues.
• Customer Service: Provide excellent customer service through face-to-face, phone, and email communication, ensuring prompt response to inquiries.
• Sales Support: Assist sales team with service tasks, stock availability, product details, pricing, and other responsibilities as needed.

How to Apply:

Please send your resume to:

Manage the IT Support and staff to provide 1st level technical support;
Answering support queries via the telephone, emails using remote desktop tools or should the need arise attendance to users place of work.
Act as a further escalation point for unresolved or escalated cases.
Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles
Report to SD managers on any issue that could significantly impact the business
Take overall responsibility for incident management and request fulfilment (if any).
Ensure staff take ownership of user problems and be proactive when dealing with user issues.
Ensure all calls and emails are logged in the Service Desk logging system.

To have a minimum of 3-year end-user support experience, desktop or technical service desk.

To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
Familiar with Service Desk day to day Operation.

The Scientific Sales Support Executive facilitates sales operations while providing some essential administrative support to the General Manager. The incumbent will be coordinating sales activities with some schedule management activities and ensuring efficient communication amongst teams.

Key Responsibilities:

• Sales Support: Provide administrative assistance to the Sales Division, including sales order processing, generating reports, and preparing quotations.
  Compile and manage tender documents for submission.
  Coordinate and assist in sales and marketing activities, ensuring alignment with overall business goals.
• Reporting and Analysis: Generate and analyze sales reports, presentations, and performance metrics to support decision-making.
  Conduct research and compile data for strategic initiatives.
• Relationship Management: Build and maintain strong relationships with existing and potential customers, ensuring high levels of service and satisfaction.
  Build and maintain strong relationships with existing and potential suppliers.
• Administrative Support: Assist the General Manager with daily administrative tasks, including calendar management and meeting coordination.
  Prepare and organize meeting agendas, minutes, and follow-up actions.
• Communication and Liaison: Serve as a point of contact between the General Manager, Sales Division, and other departments.
  Collaborate with Operations and Finance on internal workflows and processes.

Qualifications:

Education and Experience:

• A university degree or equivalent in a Science-related field.
• At least 3 years of relevant sales support experience.

Skills:

• Strong organizational and multitasking abilities.
• Able to work independently and under pressure.
• Creative thinking, problem solver and resourceful.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong interpersonal skills and a professional demeanor.

Candidates with limited or no Executive Assistant experience will also be considered.

Mon to Fri 8.30am - 6pm

Job Description

• Respond to customer inquiries via phone, email, and other communication channels.

• Prepare and process quotes, and other sales-related paperwork. (Airfreight /

Seafreight / Logistic / CBT).

• Preparing reports on a weekly/or monthly basis.

• Trouble Shooting (Damage Cargo, Billing Issues, etc.) (Airfreight / Seafreight /

Logistic / CBT).

• Coordinate with internal teams such as outdoor sales, operation, finance, and

customer service.

• Work alongside with outdoor sales with generating new business and maintaining

existing customer relationships.

Job Requirements

• Optimistic, Positive and Proactive.

• Effective communication and Interpersonal skills.

• Keen to make an effort and pursue areas of improvement.

• Able to cope and work under pressure or overtime if required.

• Able to perform independently or connect well in a team player environment.

• General knowledge on excel format if any.

• Relevant experience and knowledge in customer service/freight forwarding industry

Position

As Application Support Analyst, you will be Leading with innovative and fully DevOps oriented teams in order to provide production support for both the Asian Region and the World.

This position is part of stream, named TRADE FINANCE(TFI) . It is suit of application which targets to:

The Trade Finance IT team is in charge of developing, implementing and running the tools necessary for the International Trade business (Trade Finance and Commodity Finance) of CACIB and certain subsidiaries of the Crédit Agricole SA group (25 Group entities concerned).

Scope of Work

To ensure user requests & incidents in a timely manner

• Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification
• Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

Ensures Daily support tasks

• Ensures sanity checks are performed (morning, evening) and on-calls duty
• Contributes to change requests, urgent data modifications and INTPRODs executions
• Escalates issues if need be, but remains the main point of contact for the user

Pushes for sustainable resolutions and sustain knowledge management

• In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)
• Contributes to major incident reports and post-mortems when required
• In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation
• Keeps the support documentation up-to-date

Acts as the IT Run preferred communication channel with all stakeholders

• Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and stakeholders.
• May extend his activities to complementary tasks like Testing or BA if part of the squad.

Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Experience in leading transformation/Implementation for Monitoring tools & Automation.
• Strong experience in communicating and managing Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Must have prior experience in leading team and aligning with Management.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Java Application Production Support

4-8 years

JOB DESCRIPTION:

1. Programming language/framework: Java, Spring MVC, MySQL.
2. Hands-on experience in Linux & Shell.
3. Hands-on experience in SQL.
4. Hands-on experience in AWS services.
5. Experience in using ITSM tools.
6. Experience in Release Management activities.
7. Knowledge of Airline Domain.
8. Knowledge in Splunk & Datadog

Responsibility of / Expectations from the Role

1. Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.
2. Collaborate with interface teams to troubleshoot any interface issues and provide resolution.
3. Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.
4. Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.
5. Perform deployment & release management activities.
6. Collaborate with development squad to provide insights for defect fix by providing analysis performed.