Total 16,969 Others/Any technical support job vacancies in Singapore

• Oversee the validity of vessels’ certificates and maintain e-documents within the system.
• Support the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet, as well as in the quotation and requisition process for service and store needs.

Requirements:

• NITEC in Marine Engineering or equivalent
• At least 2 years of relevant working experience
• Proficient in MS Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responding to Service Requests, Incidents, and Trends

• Ensure that events and service requests are handled successfully and within the SLA (Service Level Agreement) by taking responsibility for them.
• Actively detect recurring problems or service hazards and assist in preventing them to enhance our internal procedures, operations, and customer service.
• Contribute expertise to the team and our self-service portals to aid in incident resolution.

IT Asset Management

• For smooth operations, make sure the projectors and other collaboration tools in the conference room are operating properly.
• Make that all devices are patched and running the most recent versions of the operating system; fix those that don't comply.
• To guarantee a smooth onboarding process, give new or transferred users phones, computers, and other required devices.
• Review IT asset stock levels on a regular basis to make sure the storeroom has enough supplies and to manage asset replacement.
• Oversee the lifecycle of IT assets, from acquisition to disposal, making sure that proper tracking and reporting are done.

Managing Vendors & Finances

• To get the best value for your money, get quotes, oversee the purchase, and invoice for IT equipment and licensing.
• Work together with suppliers to guarantee equipment delivery on schedule, and coordinate with the finance department to guarantee timely payment.

Qualifications:

• Outstanding ability to communicate in written and spoken English
• More than two years of experience in a Level 1 or Level 2 support position
• Excellent client focus identifies wants and comes up with solutions to satisfy them
• Familiarity with the Microsoft Office 365 Suite, specifically with Administration, Teams, Outlook, and Sharepoint
• Strong working familiarity with desktop and laptop hardware and support for Windows and Linux
• Familiarity with Endpoint Central and other IT asset management and automation tools
• Support for audio-video and video conferences
• Knowledge of issue tracking and resolution ticketing systems, such as ZenDesk, ServiceNow, or comparable

Job Description:

We are seeking a skilled M365 Messaging Systems Support Engineer responsible for providing day-to-day support and maintenance of on-premises and/or Microsoft 365 (M365) messaging systems such as MS Exchange, Teams, Lync, Skype, and SharePoint. The ideal candidate will ensure smooth operations, monitoring, troubleshooting, and maintenance of these systems in line with the project service scope and service level agreements (SLAs). They will also handle service requests, escalations, and perform basic system administration tasks.

Key Responsibilities:

Technical Support:

Provide technical support for escalations and cases related to messaging systems, ensuring accurate documentation of the issue and its resolution.

Offer troubleshooting and technical support via phone, email, and web-based tools.

Operations & Monitoring:

Track and monitor the progress of all requests and ensure timely completion.

Perform daily operational tasks, including monitoring system availability and utilization.

Respond to system health alerts generated by monitoring systems.

System Administration:

Conduct basic system administration tasks, including processing standard service requests related to the messaging system.

Perform messaging log tracking and troubleshooting.

System Patching & Maintenance:

Support system patching and server reboot activities based on established work instructions.

Carry out post-preventive maintenance system health checks following OS patching or application updates.

Preventive Maintenance:

Assist in regular preventive maintenance routines to ensure optimal system performance and prevent downtime.

Collaboration:

Work closely with other IT team members to ensure effective resolution of issues and smooth operation of messaging systems.

Required Qualifications:

Experience:

3+ years of experience in messaging systems administration, troubleshooting, and support, particularly with Microsoft Exchange, Teams, Lync, Skype, SharePoint, or similar platforms.

Technical Skills:

• Strong knowledge of on-premises and M365 messaging systems.
• Experience with monitoring tools and troubleshooting messaging logs.
• Familiarity with system patching, server reboots, and preventive maintenance processes.

Soft Skills:

• Excellent communication skills for troubleshooting and support over phone, web tools, and email.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Certifications (Preferred):

Microsoft Certified: Messaging Administrator Associate or equivalent.

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.

Responsibilities:

• Response to online queries and coordinate with the relevant teams.
• Utilising system databases to execute routine membership related tasks and generate monthly membership and sales reports.
• Coordinate website/mobile appupdates.
• Conduct site testing, including User Acceptance Testing, mobile apps, websites, and promotions as needed to evaluate functionality and user experience.
• Assist in the creation, coordination, production of content for marketing materials.
• Manage database filtering reports including profiling of the customers for respective marketing campaigns/activities.
• Other ad hoc duties assigned by superior.

Requirements

• Diploma in Business, Communications, or related fields
• One year of relevant working experience
• Proficiency in Microsoft Office and Google Forms.
• Bilingual in both Chinese and English (to liaise with Chinese business associates)
• Meticulous, detail and good organization skills
• Able to work independently and a good team player.

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion , caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

Responsibilities:

• Facilitate, Drive & Lead Application Infrastructure Team Onshore / Offshore to deliver the Approved Infrastructure solution designed.
• Work with Enterprise solution architect to design solutions and align to enterprise needs and implement.
• Manage all activities end-to-end to deliver the project (from scoping to implementation) to agreed parameters.
• Ensure the deliveries are adhered to standards and processes related to infra setup, application deployment.
• To mentor team to Adhere Bank Policies and follow best practices related to Application Recommended for Infra Parameters.
• Perform the Scrum Master role (where required) and lead the Agile team in their sprint deliveries.
• Collaborate with project team members from various domains to monitor, develop and execute project plans and associated project content.
• Ability to manage multiple work-streams concurrently and effectively resolve issues or conflicts.
• Good communication skills, negotiation skills, and stakeholder management.
• Adhere to organizational guidelines and process during deliver.
• Actively monitor and report progress to all stakeholders in a timely manner by using a variety of formal communication channels.
• eal with all project-related escalations and seek input and assistance from appropriate channels to resolve in a timely manner.

Requirements:

• Minimum 6-9 years of experience and out of which, minimum 5+ years of Production Management experience in CORE Banking.
• Managed Finacle 10.x/11.x and multi-countries and OPEN systems production environment.
• Finacle Application environment servers run in combination of IBM AIX, VPC, OpenShift. We need the candidate to have good knowledge in various cloud technology to support the infrastructure for Optimization.
• Hands-on Experience in Finacle Application (Core Banking) Server Capacity Monitoring and Optimization.
• Good level of command over production Infra; performance monitoring and reporting tools.
• Good working experience in Elasticsearch, Logstash, Grafana/Kibana, AppDynamics etc.
• Ideal hands-on experience in Unix/Linux/Shell/Python scripting.
• Good Hands-on experience in PAAS (Platform as a Service) and not limited to AWS, Pivotal, OpenShift.
• Sound knowledge on CI/CD tools, flow mechanism other supporting tools with project implementation experience.
• Knowledge on API Message, Queue handling and Caching Techniques most likely on Kafka and Redis.
• Working Experience on any microservice platform mostly in Banking.
• Ideally Site Reliability Engineering principles regarding performance, reliability, monitoring, alerting in Production environment.
• Perform at the highest level of competencies like: Achieving Excellence People Management Solution Driven Relationship Innovative Purpose-Driven.
• Ability to work with stakeholders to stretch role in depth/width.
• Should be well-versed with latest Finacle and technology trends.
• Good experience in running automation and service improvements experience.
• Good experience on working with multiple teams of infra and Functional team.

Design & Technical Manager (E&E)

Working Days & Hours: 5 Day | Mon-Fri: 8.30am-6pm
Working Location: Ang Mo Kio
Salary Range: $6000-$9000

Job Responsibilities:

• Develop and implement successful design strategies and implement them for the project
• Ensuring that the multi-disciplinary teams building the project work together smoothly and that everything is delivered on time and within budget
• Overseeing the design process using technical expertise
• Advising on the selection of materials used and other aspects of procurement
• Working with clients to ensure that their expectations are met
• Reviewing designs with health and safety in mind
• Ensuring strict compliance of the design in accordance with contractual requirements and Singapore standards.
• Maintaining thorough documentation of the design process
• Managing processes relating to the project’s design to ensure that everything is delivered to schedule and budget
• Keeping up to date with changing building legislation and codes of practice relating to design

Job Requirement:

• Degree in Electrical Engineering or it equivalent
• Working Experience in Commercial Building & Design
• Registered with the Singapore Professional Engineers Board
• Familiar with working within LTA rail and road structures protection zones

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Summary

You will be working with our client in the financial industry. You will play an important role in transforming structured and unstructured data. You will be part of a dynamic team responsible for developing, enhancing and maintaining IT systems/applications that support data management needs.

Responsibilities

Software Development:

• Design the solution and develop the software using waterfall/Agile methodology.
• Perform investigation, troubleshoot issues by developing scripts, SQL queries.
• Work closely and collaborate with the Business Analysts and Quality Engineers/application testers for user stories elaboration, test automation, bug fixes etc.
• Work with deployment team/DevOps team on setting up continuous integration, build and release automation.
• Provide estimates for stories during sprint planning for Agile project.
• Convert acceptance criteria into automated unit tests cases.
• Support production issues and duty rotation for after-office-hours support
• Champion Agile technical practices such as test-driven development, pair programming and refactoring
• Involve in application deployment to the various environments.

Software Testing:

• Understand the requirements from internal and external stakeholders’ groups and work with the development team to define and improve the build system quality.
• Review stories or requirement specs to ensure that requirements stated are correct, unambiguous and verifiable.
• Discuss, analyse and recommend design improvements or corrections to developers throughout the development process.
• Collaborate closely with stakeholders and project team to identify needs and requirements for estimation of testing scope and time frame.
• Develop and establish quality assurance deliverables and testing framework, including create and maintain test plans and test cases in accordance with changing requirements, throughout development.
• Create and manage automated test framework whenever possible, such as prepare test environment, maintain functional testing script in accordance with changing requirements.
• Conduct system integration tests with other parties, validate the output and expected outcome e.g. data to and from other parties’ systems and feedback on improvement requirement.
• Conduct extensive manual functional /exploratory testing, including browser testing.
• Conduct performance and load tests, validate the output and expected outcomes and feedback on improvement required.
• Conduct application performance and security testing to ensure we have a robust and secured system in place.
• Conduct impact analysis of defect fixes discovered during manual or automated tests, validate completed stories pass the acceptance criteria, raising defects as needed and work with development team to improve the expected behaviour and test cases.
• Demonstrate the tested stories during Sprint Review and prepare production show case to show the completed stories tested.
• Preferably to have passed the ICT Assessment Certification for Software Developer conducted by NUS-ISS.

Requirements

• Bachelor’s degree in IT, Computer Science, or a related field.
• Good understanding and completion of projects using waterfall/Agile methodology.
• Demonstrable skills in Java, Dot Net, Python, Dynamics CRM, SharePoint, Mobile, Cloud or SSIS development
• Demonstrate knowledge of automated software testing methodologies such as unit testing, integration testing, functional testing, test driven development (TDD) and behaviour driven development (BDD).
• Ability to troubleshoot complex issues ranging from system resource to application stack traces.
• Hands-on experience in DevOps deployment and data virtualisation tools like Denodo will be preferred.
• Hands-on experience in big data engineering jobs using e.g. Python, Pyspark, Linux or ETL tools like Informatica.
• Strong SQL and data modelling and data analysis skills.
• Good understanding of analytics and data warehouse implementations.
• Demonstrate knowledge of creating packaging / build scripts with Docker etc.
• Track record in implementing systems with high availability, high performance, high security hosted at various data centres or hybrid cloud environments will be an added advantage.
• Relevant software development certifications, e.g. Microsoft Certified Solution Developer for Dynamics or equivalent will be a good to have.
• Certified Software Testing Professional and/or Certified Software Quality Analyst or an equivalent certification will be an added advantage.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [email protected] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Managing the school's ICT resources, including inventory and

asset management, maintenance of ICT equipment, replacement

and condemnation of ICT equipment, and loaning of ICT

equipment.

• Updating information on the school website and school portals.

• Managing and maintaining non-SSOE equipment and devices,

e.g. Chromebooks, MacBooks, Windows laptops, projectors and

visualisers.

• Managing and monitoring students' usage of Chromebooks in the

school and maintaining whitelist/blacklist via DMA software.

• Providing first-line technical support for students' Chromebook

devices and liaising with vendors for repair/collection.

• Providing support for AVA/IT/Live-stream setup during school

functions/events.

• Providing ad hoc technical support to staff in the school when

necessary.

• Conducting ad hoc IT training for staff and students (when

required).

• Conducting stock-taking for all ICT resources (equipment and

software) twice yearly.

• Performing any other ICT-related administrative or operational

duties as required.

Technical Sales Engineer

• Working Hours: Monday-Friday 9am-6pm
• Location: Kaki Bukit Road
• Salary: $4000-$5000 + VB

Requirements:

• Degree in Electrical, Mechanical or Technical Engineering.
• Must be knowledgeable with products and solutions of PAGA, CCTV, PABX, Fire Alarm systems, PLC/DCS systems, Fire & Gas detection and protection systems, Helideck lightings systems, Weather Monitoring systems, Aids to Navigation systems.
• Proficient in AutoCad drawings.
• Relevant work experience in Shipyard, Oil & Gas, Marine, Petrochemical background preferred.

Job Scope:

• Responsible for developing & maintaining customers’ base
• Technical Sales proposals/quotations and clarifications with customers
• Participates in project bidding - both technical & commercial
• Prepares technical drawings and project documentation & scheduling
• Hands-on product integration, troubleshooting, etc.
• Site (eg onboard vessel) survey, installation & support when required
• Involves in sales and marketing efforts

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Description:

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Requirements:

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultants.

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

Position

As Application Support Analyst, you will be involved with innovative and fully DevOps oriented teams in order to provide support for both the Asian and Europe Region.

This position is part of a support team for core banking suit of application, named ISIS. It is deployed across the ASIA & EMEA in multiple entities which targets to:

• Payments, domestic and cross border
• Financing
• General Ledger
• Accounting
• Financial reporting for local regulator or Head Office in Paris.

The solutions are built and supported in Paris and in Singapore.

Scope of Work

• Manages user requests & incidents in a timely manner

- Prioritizes User requests based on their urgency, their criticality and their context. Ensure all incidents investigation and follow-up in case of third-party / vendor involvement, communication and pushes for resolution including workaround identification

- Ensures adequate and efficient communications toward users, senior management and other IT stakeholders during incident management process (major or minor).

• Ensures Daily support tasks

- Ensures sanity checks are performed (morning, evening) and on-calls duty

- Contributes to change requests, urgent data modifications and INTPRODs executions

- Escalates issues if need be, but remains the main point of contact for the user

• Pushes for sustainable resolutions and sustain knowledge management

- In case of Incident, ensures root cause is properly identified and remediation actions defined and prioritized (Problem Management)

- Contributes to major incident reports and post-mortems when required

- In case of recurrent Request/incidents, pushes for the creation of a Feature Development/bugfix, or automation

- Keeps the support documentation up-to-date

• Acts as the IT Run preferred communication channel with all stakeholders

- Contributes to Major events (BCP, Disaster recovery, Production interventions, etc.) synchronizing with other Support engineers, Users, and CAGIP stakeholders.

- May extend his activities to complementary tasks like Testing or BA if part of the squad.

• Must have skllls as Good communicator, who can transalate technical issues in Simple language which is understantable and relatable with Business and Operations.

Required Skills

• Solution oriented, business focused with a mindset to constantly improve production quality and stability.
• Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.
• Excellent analytical skills
• Ability to multi task and manage stress while maintaining empathy for end users.
• Exposure to Monitoring tools & Automation.
• Good communicator and have managed Operations & Business.
• Problem-Solving mindset with orientation towards Continues Improvement.
• Functional knowledge of similar kinds

Experience

• The candidate should have minimum 4 year’s experience in application support, with exposure in Banking industry (is a plus).

Next Step

Prepare your updated resume and expected package.

Simply click on 'Apply here' or email to [email protected] to drop your resume

All shortlisted candidates will be contacted.

Prasant Sirohi

EA License Number: 91C2918

Registration Number: R22106307

About You

We’re looking for someone who loves to learn, share knowledge, and is a team player – someone who can bring a fresh perspective and one who is constantly seeking better practice for the overall quality of our work and our customer experience.

Key Areas of Responsibility

● Support of all Applications for ASIA

● Participate in Global Project and Future SAP lead for ASIA

● Develop and validate the application design.

● Gather feedback from business users and understand the requirements

● Define/Validate IT Application process and governance

● Work with other Regional/Global IT teams/Vendor

● Author complex stored procedures, SQL Jobs

● Assists in project planning and scheduling

● L1-L2 Support/trainer for end-users

● Vendor Coordination & Vendor-Contract Management

Qualifications/ Experience

● Diploma/relevant qualification in IT or Computer Science

● Exposure to end-user environments with different application technologies (ERP, CRM, BI…)

● 5+ years experience in ERP, BI space

● Team player with experience working with multi-cultural team and regional exposure

● Pro-active and independent

● Good knowledge of Business process and ERP architecture

● knowledge and exposure working with different modes of integrations ( ETL, ELT, ESB….)

● Very good Knowledge of Microsoft SQL, SSIS.

● An understanding of Financial Reporting and / or Financial Concepts

● An understanding of cash-to-order, procure-to-pay process

● Ability to prioritize assignments,

● Excellent communication skills, both written and verbal, with the ability to present complex ideas to technical and non-technical audiences.

● Excellent analytical and problem-solving skills with an understanding of existing and emerging technologies.

● Ability to prioritize workload and work well under pressure to meet deadlines and manage business expectations.

● Regional travel will be required

● Experience working in the manufacturing domain is a plus

● Willingness to learn new applications is a plus

Company Description

Giftano is Singapore’s leading online gifting marketplace and B2B platform for Rewards,

Incentives & Gifting solutions We carry the widest range of gift cards, experiences, and physical

gifts for both personal and corporate gifting.

Role Description

This is a full-time on-site role for an Operations and Support Executive at Giftano in Singapore. This role focuses on ensuring smooth operational processes, assisting with customer service, and providing administrative support.

The ideal candidate will be highly organized, proactive, meticulous, and able to multitask effectively.

Main Tasks

Operations Management:

• Monitor daily operational activities to ensure they are carried out efficiently and effectively.
• Planning, coordinating and managing consumers order fulfillment and handling their enquiries in a timely and professional manner.

Inventory and Supply Chain Management:

• Manage inventory levels to ensure the availability of required stock without overstocking.
• Ensure proper documentation of inventory, including stock counts and order records.

Team Coordination and Support:

• Coordinate with different departments (e.g. sales, marketing) to ensure seamless workflow and operational alignment and to address consumers’ issues.
• Provide support in any other administrative tasks in other departments as required.

Qualifications and Requirements

· Strong problem-solving skills and attention to detail.

· Strong organizational and multitasking skills.

· Excellent communication and interpersonal skills.

· Proficiency in MS Office (Excel, Word, PowerPoint) and relevant software.

· Computer savvy and digital native

· Attentive and always ready to learn from your experienced managers

· Ability to work independently and as part of a team

The successful candidate can expect a competitive salary package that commensurate with relevant experience and a stellar track record, along with attractive variable performance incentives.

Job Overview:

We are seeking a skilled and dedicated Support Engineer to join our team, responsible for supporting Microsoft 365. The ideal candidate will have a strong understanding of M365 services, including Exchange Online, MS Teams, SharePoint Online, OneDrive, and Intune. You will be responsible for ensuring smooth operations, providing support, and maintaining configurations while adhering to strict security and compliance standards.

Key Responsibilities:

· Daily Operations and Support

· Configuration and Administration

· Service Request and Change Management

· Security and Compliance Management

· M365 License Management

· Proactive Monitoring and Problem Prevention

Qualifications:

• 3 years of experience in administering and supporting Microsoft 365 services.
• Strong knowledge of Exchange Online, MS Teams, SharePoint Online, OneDrive, and Intune.
• Familiarity with Conditional Access rules, DLP policies, and security best practices.
• Hands-on experience with Incident/Problem and Change Management processes.
• Understanding of M365 security and compliance requirements.
• Ability to monitor and manage M365 licenses effectively.

Skills:

• Strong problem-solving and troubleshooting skills.
• Excellent communication skills, both written and verbal.
• Attention to detail and the ability to maintain accurate documentation.
• Ability to work in a fast-paced environment and manage multiple tasks.

Preferred Certifications:

• Microsoft 365 Certified: Modern Desktop Administrator Associate
• Microsoft Certified: Security Administrator Associate

Introduction to the Role:

We are seeking a Middleware Production Support Engineer to provide 24/7 operations support from APAC & America regions following the sun model. There are currently 3 Middleware teams providing support from USA, Singapore, and India to cover 24/7, 365 days.

Key Responsibilities:

• Providing L2/L3 Middleware support for operations for Global Payments & Market data applications towards quick restoral to meet the payments and trade settlement cut off times/SLAs.
• Always ensure smooth operational activity by providing on-call/after-hours/weekend support whenever needed towards quick restoral of any issues to make sure BAU.
• Apply Middleware quarterly patching for WebLogic, JBoss, WebSphere, Apache, JDK, and Tomcat products on UNIX servers to remediate GIS vulnerabilities.
• Create and renew SSL digital certificates to protect the application URLs.
• Perform weekend changes in the production environment.
• Support ARC and Contingency testing for applications
• Perform the automation of app code deployments.
• Performing the troubleshooting of Middleware product and application related issues for payment apps as part of Incident triage calls
• Build the Middleware environments for new projects. Involve into design and capacity planning with architecture and business teams.
• Perform analysis on day-to-day tasks and perform automation of application restarts, failovers, patching, and schedule jobs.
• Identify and implement the best practices across production environments to meet global operational excellence process.
• Escalate payment issues and other significate production outages to management.
• Liaison and collaborate with DevOps, App teams, Unix Admins, and DBA teams.

Requirements:

• 8-10 years’ experience supporting JBoss, JBoss DataGrid, WebLogic, WebSphere, Tomcat, IBM HTTP server, Apache.
• J2EE experience at large scale enterprise system level.
• Extensive scripting experience in Shell, Java, Python, and Ansible (CI/CD pipelines).
• Administration of Middleware using tool such as BladeLogic, PING Access (SSO), etc.
• Ability to troubleshoot Middleware products using various diagnostic tools towards fixing to meet payment’s cut-off/SLA timings.
• Hands on operating systems administration experience in RedHat Linux and Windows.
• Experience and understanding of peripheral systems (network, load balancing/workload management, application development, operating system), and with monitoring systems (Splunk, Dynatrace, etc.)
• Knowledge of industry security baselines.
• Create documentation for troubleshooting, performance, optimization, and remediation.
• Ability to clearly communicate technical concepts to both business and technical management.
• Good understanding of software development life cycle (SDLC)
• Good to have Global Banking and Global Markets domain experience.
• Other financial industry experience in Consumer Banking, Investment Banking, and Insurance companies is ideal as well.

We regret to inform that only shortlisted candidates will be notified.

Job Reference: Shawn543190

EA Registration No: R23117230, Shawn Wee Wern Joon

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Empower Students, Shape the Future!

Are you a passionate and experienced educator looking to guide young learners towards academic excellence?

We are seeking a Senior Educator, After School Care (Upper Primary) to join a respected non-profit after-school program focused on nurturing Upper Primary students in key academic areas.

About the Organization:

Our after-school care center is committed to providing students with a nurturing environment that supports both their academic and personal growth. We are deeply invested in community-building efforts and creating a lasting positive impact.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

About the Role:

As an experienced educator, you will play a critical role in helping students excel in English, Math, and Science, while also supporting students who require additional help with Chinese language proficiency. Due to the curriculum and student needs, fluency in both English and Chinese is required to provide effective academic guidance.

• Work Schedule: Monday to Friday, 11:30 AM - 7:00 PM. Enjoy evenings and weekends to yourself!
• Subject Focus: Assist students in mastering English, Math, Science, and support those learning Chinese.
• Perks: Vegetarian lunch provided daily, and annual staff retreats for relaxation and team building.

Who We’re Looking For:

We are seeking candidates with at least 3 years of experience in after-school care or Upper Primary tutoring, ideally including:

• Retired MOE Teachers or experienced tutors with strong teaching backgrounds in Upper Primary education.
• Individuals with solid experience in guiding students in English, Math, Science, and supporting those in need of Chinese language assistance.
• A passion for education and the desire to make a real difference in students' lives.

Why Join Us?

You’ll be part of a dedicated team in a non-profit environment that values community impact. This role offers the chance to give back, mentor students, and enjoy a balanced work-life schedule. We believe that experienced educators have the power to transform lives through personalized care and attention.

Ready to Make an Impact?

If you're a passionate educator with experience and a commitment to nurturing students, we want to hear from you.

Click here to apply at First Konnection, or submit your application via MyCareersFuture and join a team where your knowledge and skills can truly make a difference!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Are you passionate about making a positive impact in the lives of individuals with special needs?

We are looking for a strong, hands-on educator who enjoys working in an active, dynamic environment.

This role involves collaborating closely with students, families, and a multidisciplinary team to create inclusive, engaging learning experiences. Whether you’re a fresh graduate or an experienced professional, this is your chance to make a difference.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Location: Changi Road (Nearest MRT Station: Eunos)
Work Schedule: 9:00 AM - 6:00 PM, Mondays to Fridays

What You'll Do:

• Active Individualized Support: Help implement individualized education plans (IEPs) tailored to each student's unique needs. Engage with students in hands-on activities and personalized educational interventions.
• Engaged Classroom Instruction: Lead and manage students in a lively classroom environment, using adaptable strategies and technology to meet various learning styles and needs.
• Monitor Student Development: Actively assess and monitor students' progress academically, socially, and behaviorally. Be ready to adapt your approach based on real-time feedback.
• Holistic Support: Provide differentiated instruction, making adjustments in the classroom environment and teaching methods to ensure that each student’s needs are met.
• Collaborative Teamwork: Work closely with therapists and colleagues to integrate therapeutic goals into the learning experience, ensuring a well-rounded approach to each student’s development.
• Professional Growth: Take part in regular training sessions and mentorship programs to continue developing your expertise in special education.

What We're Looking For:

• Strong interpersonal and communication skills to work effectively with students, families, and a multidisciplinary team.
• A hands-on, energetic approach to learning and teaching, especially with students who have diverse needs.
• Physical stamina and resilience to actively engage with students throughout the day, including supporting their physical needs in learning environments.
• A growth mindset and willingness to adapt to each student’s learning journey.
• Commitment to ongoing professional development and continuous learning.

Make a Difference Today

Join our team and become part of a group dedicated to shaping the futures of individuals with diverse needs. Your strength, energy, and commitment can transform lives in powerful ways.

If you’re looking to make a meaningful impact, apply today and start your inspiring journey with us!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Global Customer Assistance Services (GCAS) Operations provides emergency services to Visa cardholders around the world in more than 30 languages. Our services include emergency card replacement, emergency cash disbursement, reporting of lost or stolen cards, and general inquiries about benefits associ­ated with different types of Visa cards. GCAS also supports Finan­cial Institutions that access Visa Online (VOL) by granting access to content and applications, re­setting passwords, and providing general information.

The services are supported via Voice, Email and Chat channels.

What a Client Care Support does at Visa:

The Customer Service Support will be part of our World-Class Customer Support team where you will be responsible for supporting card holder’s needs on a variety of Visa products via inbound phone calls. You will complete work according to well-defined policies and procedures while delivering a positive customer interaction. We look for individuals who enjoy working in an environment that is as fun as it is challenging and can ensure that our customers receive world-class service. 

A Client Care Support is responsible for Voice Channel only.

In this role, you are expected to:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.

• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.

• Compliance to Key Control and other policies, including maintaining confidentiality in our secure environment.

• Evaluate the nature of each call and determine the appropriate action to complete the request.

• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.

• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.

• Provide general information and support on any VISA related topic or product and direct the customer accordingly.

• Provide status update on Emergency Card and Cash requests when customer calls to follow up.

• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.

• One Stop Fulfillment of Emergency service with customer and their banks.

• Use several computer programs to respond to customer inquiries.

• Document cases to show action taken.

Why this is important to Visa

This position is akin to a brand ambassador’s role. The role requires one to project the image of the company in the most professional manner. The services offered fulfilled the needs of the customers and bring in revenue to the company.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Join a vibrant community that places love and care at the heart of its mission!

This inclusive school has been transforming the lives of children with diverse learning needs for over 13 years. Dedicated to helping individuals from 4 to 40 years old, they create a nurturing environment where students thrive through education, vocational training, and life skills development.

You’ll be part of a passionate team fostering inclusivity, offering high-quality education, and making real, positive impacts on families and students!

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Work Location:
Woodlands

Working Hours:
8:30 AM – 5:30 PM, Monday – Friday

We are looking for a Special Needs and Inclusive Education Specialist to work with children aged 7 to 12. In this role, you will nurture and support students' growth, develop Individualized Education Plans (IEPs), and collaborate closely with your team to ensure students’ well-being and success.

Key Responsibilities:

• Provide care and supervision for students with diverse learning needs.
• Plan and monitor IEPs, student progress, and activities.
• Organize daily routines, exercises, and activities for physical well-being, life skills, and hobbies.
• Foster positive communication with parents, caregivers, and staff about student progress.
• Participate in organization events and initiatives.

Requirements:

• Prior teaching experience is required.
• Experience in working with special needs individuals is an advantage but not mandatory.
• A strong passion for supporting children with diverse learning needs.
• Good communication and teamwork skills.

Make a Difference Today
By joining us, you will not only be part of a supportive and passionate team but also help shape the futures of children with diverse needs, empowering them to reach their full potential.

Apply Now!
If you’re committed to making a meaningful impact, we invite you to apply and start your inspiring journey today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

• To carry out full-time supervision of construction works as required under BCA regulations and in accordance with the contract and Superintending Officer’s instructions.
• To monitor progress and ensure that the work is done and materials used are in accordance with approved specifications, codes, standards, and regulations.
• Assume any other duties in connection with the project assigned by the S.O.
• Supervise any works in compliance with contract requirements.

Requirements:

• Diploma in Civil & Structural Engineering or equivalent
• Min.10 years of experience in LTA projects
• Registered RTO with IES/ACES