Total 6 Internship technical support job vacancies in d05 clementi new town hong leong garden pasir panjang

About Us

Are you ready to be part of a leading global pet food company? We are looking for a motivated and detail-oriented International Sales Support professional to join our dynamic team. Join us as we continue to grow and make an impact in the global pet food market!

What You'll Do

· Provide essential administrative support to the International Sales team, including processing orders, managing invoices, and handling shipping documentation.

· Accurately maintain and update sales data in CRM and ERP systems.

· Serve as the primary point of contact for international clients, addressing inquiries and resolving issues to ensure a seamless experience.

· Assist with client onboarding and maintain a high standard of customer service throughout the sales cycle.

· Coordinate with distributors, third-party manufacturers, and internal teams to ensure smooth communication and timely delivery.

· Keep detailed records of contracts, agreements, and correspondence to support operational efficiency.

· Collaborate with marketing teams to plan and execute campaigns and promotions for international markets.

· Provide support during sales meetings, events, and trade shows

What We're Looking For

· Education: Bachelor’s degree/Diploma in Business Administration, Marketing, or a related field.

· Experience: Prior experience in sales support, customer service, or a similar role preferred.

· Skills: Proficiency in Microsoft Office Suite and CRM tools (e.g., Netsuite). Strong organizational and multitasking abilities.

· Communication: Excellent written and verbal communication in English; additional language skills are a plus.

· Knowledge: Familiarity with international trade and shipping documentation is advantageous.

· Mindset: A proactive, independent, and team-oriented attitude. Passion for the pet food industry is a bonus!

Why Join Us?

· Be part of a collaborative and supportive work environment.

· Contribute to a growing global business with a meaningful impact in the pet food industry.

· Enjoy opportunities for professional development and career growth.

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. As an SGInnovate partner company, we can offer a monthly S$3000 SGD in stipend under the SGI Summation program for undergraduates, more for masters, PhD students. The following tracks are available, you would probably be doing a couple of them up to your preference, with examples of what has been done by previous interns:

1. Mechanical experiments and design
   • Experiments - e.g. designing variations to the grout extruder to allow less waste and better reliability
   • Design - e.g. most of the upcoming v4 robot is being designed by interns with Jakub supervising them
2. Mechanical manufacturing, assembly and testing (only for R&D, our manufacturing is outsourced)
   • 3D printing - Slicing prints (often for multi-filament printing), managing and repairing printers (we have Tenlog TL-D3, TL-D5, Ender 3, Prusa i3)
   • Outsourcing manufacturing - specifying cabling, machining etc. to manufacturers
   • Machine tools - making some parts by hand when we need to quickly iterate
   • Assembly - putting in inserts, bolting parts together, waterproofing
   • Testing - testing the robot’s grout extrusion and cleaning, making minor adjustments to make sure everything is running properly and robot produces nice grout lines
3. Electrical experiments and design
   • Design - most of our PCBs have been designed by interns, aiming to minimise free wires in the robot, speed up assembly, allow easy modification where needed. Generally connecting all modules, controlling power, providing a physical user interface…
   • Experiments - e.g. sourcing and testing various motor and driver combinations to pick for our drive system
4. Electrical assembly (only for R&D, our manufacturing is outsourced)
   • Outsourcing production of cable assemblies and PCBs
   • Where necessary to make modifications - soldering PCBs, soldering power cables, crimping cables
5. Embedded programming
   • Writing object oriented C++ code
   • Keeping the code clean and maintainable
6. Robotics DevOps & Real World Industry Trials (expect to be on site 1-2 times a week)
   • Understand the whole project and run our ROS2 stack on real HW.
   • Create reproducible testing methodology and evaluate metrics on the HW.
   • Be in charge of the robots on the construction site.
   • Explore and procure new parts/new materials for robot functionality improvement

A great candidate would possess the following:

• Motivation to build a great product and great codebase using the most recent tech stack for the slowly coming robotics revolution
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Excited about robotics and similar technical areas and exploring them in extracurricular projects
• Growth mindset driven

Our development process is very iterative and agile. Thus, there would not be a concrete plan more than 2 weeks ahead and your role/tasks is/are likely to evolve over time. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. You would thus play a significant part in deciding how your work would contribute to our overall goals

Fabrica AI is reinventing how robots are developed. Currently novel robots take 5-20 years. We are building a design automation platform to bring it down to a month, and have already demonstrated significant progress by developing tile grouting robots in record time. Robotics simulation and reinforcement learning has been advancing a lot making it 1000x cheaper to train robots compared to 5 years ago, and as Jensen Huang said at Nvidia GTC 2024, "the ChatGPT moment for robotics may be just around the corner." A couple other companies are building on the same paradigm shift but we are the only ones using it to automate hardware design, not just software.

Building robots and a design automation platform together brings great synergy - the platform helps us develop robots faster than anyone else and the robots allow us to gather data and do experiments at scale. Data gathering can be done through partnerships with other robotics companies, but doing experiments is crucial for grounding the platform in reality and ensuring its usefulness. The grouting robots are already deploying daily at construction sites and bringing value to clients. We are currently negotiating sales worth around 500k USD. With manufacturing cost multiple times lower than companies using a traditional robotic arm, our robots have an ROI in weeks. Our robot is also small and simple to use, operating from a single button without the need to upload floorplans or do any complex setup. Soon we would be expanding into other simple and valuable robots for the construction industry.

We’ve raised over 2.5m USD from Hoxton Ventures, Credo Ventures, our Professor from Cambridge University, Woh Hup, and the owner of BHCC (listed construction company). We’ve 2500sqft of space in Singapore where we have over 20 team members, and 1200sqft of space in Czechia where we have our software team.

Jakub Suchanek (CEO) has an engineering degree from the University of Cambridge and experience working on self-driving cars at Wayve and machine learning at Granta Innovation and Wacker. He is a worldwide winner of NASA SpaceApps and has won bronze medals in International Olympiads in Informatics and Physics.

Ronald Luc (CTO) earned a degree in Math and Computer Science from Masaryk University, where he was a teaching assistant, and supervised several deep learning theses. He has years of industry experience in both machine learning and self driving cars. With Jakub he won TechFest Munich, one of the EU’s top hackathons; and represented Czechia at the International Olympiad in Informatics.

Keefe Wayne Teo (COO & CFO), a University of Cambridge engineering graduate, served as president of Hackbridge.io, promoting entrepreneurship in tech. He has 100+ citations in research journals and four papers on sustainable energy. He previously worked at Entrepreneur First and has business development experience from other companies.

Website: https://www.fabrica.ai/ (and various press releases, awards, etc.)
Latest Grouting Robot Demo: https://www.youtube.com/watch?v=AVWjmaMuYM0

Fabricator videos

https://www.youtube.com/watch?v=4aoQ4QaEOPQ

https://www.youtube.com/watch?v=xnENP7zWzEM

https://youtu.be/qXpkFeEidac

https://www.youtube.com/watch?v=5SBiEBLMQ9k

Your internship would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. As an SGInnovate partner company, we can offer a monthly S$3000 SGD in stipend under the SGI Summation program for undergraduates, more for masters, PhD students. The following tracks are available, you would probably be doing a couple of them up to your preference, with examples of what has been done by previous interns:

1. Mechanical experiments and design
   • Experiments - e.g. designing variations to the grout extruder to allow less waste and better reliability
   • Design - e.g. most of the upcoming v4 robot is being designed by interns with Jakub supervising them
2. Mechanical manufacturing, assembly and testing (only for R&D, our manufacturing is outsourced)
   • 3D printing - Slicing prints (often for multi-filament printing), managing and repairing printers (we have Tenlog TL-D3, TL-D5, Ender 3, Prusa i3)
   • Outsourcing manufacturing - specifying cabling, machining etc. to manufacturers
   • Machine tools - making some parts by hand when we need to quickly iterate
   • Assembly - putting in inserts, bolting parts together, waterproofing
   • Testing - testing the robot’s grout extrusion and cleaning, making minor adjustments to make sure everything is running properly and robot produces nice grout lines
3. Electrical experiments and design
   • Design - most of our PCBs have been designed by interns, aiming to minimise free wires in the robot, speed up assembly, allow easy modification where needed. Generally connecting all modules, controlling power, providing a physical user interface…
   • Experiments - e.g. sourcing and testing various motor and driver combinations to pick for our drive system
4. Electrical assembly (only for R&D, our manufacturing is outsourced)
   • Outsourcing production of cable assemblies and PCBs
   • Where necessary to make modifications - soldering PCBs, soldering power cables, crimping cables
5. Embedded programming
   • Writing object oriented C++ code
   • Keeping the code clean and maintainable
6. Robotics DevOps & Real World Industry Trials (expect to be on site 1-2 times a week)
   • Understand the whole project and run our ROS2 stack on real HW.
   • Create reproducible testing methodology and evaluate metrics on the HW.
   • Be in charge of the robots on the construction site.
   • Explore and procure new parts/new materials for robot functionality improvement

A great candidate would possess the following:

• Motivation to build a great product and great codebase using the most recent tech stack for the slowly coming robotics revolution
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Excited about robotics and similar technical areas and exploring them in extracurricular projects
• Growth mindset driven

Our development process is very iterative and agile. Thus, there would not be a concrete plan more than 2 weeks ahead and your role/tasks is/are likely to evolve over time. Besides, a lot of testing has to be done on a construction site. If you like this process, you’d be a good fit for us. You would thus play a significant part in deciding how your work would contribute to our overall goals

Fabrica AI TECHNICAL INTERNSHIPS

Fabrica AI is creating a future where ideating and developing a robot for any task takes days, not years. We believe that by training end to end controls in simulation with reinforcement learning and above that iterating hardware designs, we can automate the whole development process. At the current stage, the most important resource is a large fleet of robots to validate our approaches for our AI system and to collect data. This would help keep us grounded in reality.

To start building up the fleet, we invented an automatic tile grouting robot that boosts productivity by 5x and are piloting it on construction sites in Singapore managed by Woh Hup, BHCC, Gin Chia, Soilbuild, and Dragages. This should correspond to about 30% of the Singaporean market. We have early leads in the US and Europe as well. Tile grouting is the process of filling up the gaps between tiles after the tiles have been laid. Grouting is part of virtually every construction project and a highly laborious process, is considered one of the most physically damaging tasks resulting in tilers’ knees and back issues, and thus quality issues would also arise. We invented a patent pending robot that is able to automatically grout and clean tile gaps with only a press of a button. The operators would only need to reload grout and water.

We have also pitched at the Built Environment Demo Day 2022 organised by BCA as part of the International Built Environment Week (IBEW) and won the Rising Star Award. IBEW has drawn more than 10,000 individuals from over 100 countries.

Recently, we had a Presentation to Deputy Prime Minister of Singapore: https://www.linkedin.com/feed/update/urn:li:activity:7034394354731413504

We have also raised 850k USD from Hoxton Ventures to enable our development in not just our tile grouting robots but also other forms of construction automation.

Website: https://www.fabrica.ai/ Latest Demo: https://youtu.be/MoOgIkGSc28

Your internship would revolve around real-world industry deployments taking us from a TRL of 7 to 9. You may be remunerated with a combination of salary and share options. The following tracks are available, you would probably be doing a couple of them up to your preference, with examples of what has been done by previous interns (plus most of assembly has been done by interns):

1. Mechanical experiments and design
   • Experiments - e.g. designing variations to the grout extruder to allow less waste and better reliability
   • Design - e.g. most of the upcoming v4 robot is being designed by interns with Jakub supervising them
2. Mechanical manufacturing, assembly and testing
   • 3D printing - Slicing prints (often for multi-filament printing), managing and repairing printers (we have Tenlog TL-D3, TL-D5, Ender 3, Prusa i3)
   • Outsourcing manufacturing - specifying cabling, machining etc. to manufacturers
   • Machine tools - making some parts by hand when we need to quickly iterate
   • Assembly - putting in inserts, bolting parts together, waterproofing
   • Testing - testing the robot’s grout extrusion and cleaning, making minor adjustments to make sure everything is running properly and robot produces nice grout lines
3. Electrical experiments and design
   • Design - most of our PCBs have been designed by interns, aiming to minimise free wires in the robot, speed up assembly, allow easy modification where needed. Generally connecting all modules, controlling power, providing a physical user interface…
   • Experiments - e.g. sourcing and testing various motor and driver combinations to pick for our drive system
4. Electrical assembly
   • Outsourcing production of cable assemblies and PCBs
   • Where necessary to make modifications - soldering PCBs, soldering power cables, crimping cables
5. Embedded programming
   • Writing object oriented C++ code
   • Keeping the code clean and maintainable
6. Robotics DevOps & Real World Industry Trials
   • Understand the whole project and run our ROS2 stack on real HW.
   • Create reproducible testing methodology and evaluate metrics on the HW.
   • Be in charge of the robots on the construction site.
   • Explore and procure new parts/new materials for robot functionality improvement

A great candidate would possess the following:

• Motivation to build a great product and great codebase using the most recent tech stack for the slowly coming robotics revolution
• Value the direct impact on the product and proximity to clients at a startup and the growth potential of a startup
• Willing to work without a very well defined job scope and willing to adapt to changes week on week
• Ability to think of metrics to measure progress and deciding based on back of the envelope calculations
• Keenness to do more than is expected, impact driven
• Excited about robotics and similar technical areas and exploring them in extracurricular projects
• Growth mindset driven

Our development process is very iterative and agile. Thus, there would not be a concrete plan more than 2 weeks ahead and your role/tasks is/are likely to evolve over time. If you like this process, you’d be a good fit for us. You would thus play a significant part in deciding how your work would contribute to our overall goals. Please email your resume to [email protected] if you are interested. Thank you.

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

An exciting role within our Customer and Service Excellence team that supports the GetGo Singapore community. Reporting to the Community Management Team Lead, you will have the opportunity to work closely with various business functions such as Finance, Customer Experience and Enforcement. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Proactively support our users in lost and found cases and ensure log entries are accurate
• Review, resolve, and respond to GetGo customer(s) disputes submission within a defined timeframe
• Process reimbursement submissions by users and ensure accurate verification
• Verification process includes verifying photo evidence submitted to match booking records
• Correspond with users to request for additional information, i.e. photo evidence, booking or payment details
• Execute exceptional handling for pre-defined cases referencing on existing procedures and processes
• Manage reimbursement and disputes using Google Sheets, and instruct Finance to process reimbursement payments once verification is complete

Who We Are Looking For

• Passionate team member who loves to serve!
• Currently pursuing or recently completed a Diploma / Degree in Business Administration, Communications, or related field
• Excellent written and verbal communication skills
• Ability to adapt quickly to changing circumstances and flexible in work approach
• Proficient in MS Office, Adobe and Google Suite applications

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride