Job Summary: We are looking for motivated individuals with a sense of business acumen and are passionate about enriching youths through supporting on marketing innovative training programmes.

Job Responsibilities:

• Support to promote and market training programmes to MOE government schools
• Provide support to Sales Education Consultant
• Plan and project manage training programmes
• Work cohesively with trainers and stakeholders to achieve overall business goals
• Establish and enhance rapport with new and existing clientele

Job Requirements:

• Open to short term contract work
• ITE/Diploma/Degree in Business, Marketing, Information Technology, Media, Multimedia or others
• Candidates with no prior job experience or Entry Level are welcome to apply
• Passionate about engaging and enriching youths
• Experience in the education or sales industry would be an advantage
• Ability to work independently and collaboratively in a team

Please include the following information in your resume in doc or pdf format:

• Personal particulars.
• Education background.
• Work experiences.
• Reason(s) for leaving if any.
• Date of availability / Notice period.

We regret to inform that only shortlisted candidates would be notified.

We are seeking a meticulous and resourceful Executive, Sales Support to join our Domestic Sales team. You will play an instrumental role in intake creation, coordinating course previews and events, and handling inventory and logistics. Your responsibilities will also include updating information, managing finance handovers, and supporting university programs. Additionally, you'll compile sales and marketing reports and provide essential administrative assistance. If you're meticulous and resourceful, ready to make an impact in a collaborative setting, apply now and let's shape the future of domestic sales together.

THE ROLE – Executive, Sales Support (Domestic Sales)

Responsibilities:

Intake Creation

• Intake set-up and submission including submitting student contracts to ERO / Finance, and course fee insert amendments to RQC (by Uni)

Course Preview and Events

• Weekly updating of Uni preview schedule on Kaplan website
• Preparation of course brochures and collaterals for GPV
• Support duty on actual day of the event

Inventory and Logistics

• Top-up Uni course brochures at Wilkie Edge
• Collate and distribute updated Brochure Inventory List
• Inventory for course brochures.
• Preparation of course brochures and collaterals for GPV and Events
• Consolidate namecards

Updating of Information

• Website request forms
• CPE Registration forms
• Course fee inserts
• Marketing Collaterals update
• Funnelling of sales generic leads

Finance Handover

• Submission of finance handover
• To follow-up / chase Finance on cheque status
• To ensure cheques are received from Finance
• Contact students to collect referral cheques or to post them out
• Raise refunds / credit notes

University Programmes

• Weekly sales report (DSR)
• Compile daily offshore enrolment / student activation
• Issue bridging letters
• Submission of Murdoch Student Photos to ERO
• Class projection
• SMS and Email

Sales and Marketing Reports

• Compile Sales Reports
• Admin Support to the Sales Directors
• Generate and reconcile salesforce reports

Other Admin Support

• Answering sales enquiries hotline and to call back missed calls.
• Send out study buddy SMS to newly enrolled students

Requirements:

• Candidates must possess at least a Diploma in any field
• At least 5 years of administrative experience will be advantageous
• Good communication skill in English is a must
• Familiarity with MS Office software will be strongly preferred

Working Hours: Monday to Friday, 9am – 6pm

Work Arrangements: Hybrid (Blend of in-office and remote work)

Location: Singapore (Central Area – Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Our client looking for a Sales Support Executive (3 months to 1 year contract) to assist their team for the next phase of their business. They are located in the West - easily accessible.

Responsibilities:

• Handling incoming inquiries and collecting relevant caller information for follow-up by sales personnel.
• Assisting in the creation of proposals based on information provided by the Sales and Marketing team.
• Generating invoices and preparing monthly reports for consolidated billing purposes.
• Managing and organizing the filing system and software for waste information management.
• Supporting the Customer Service Manager in ensuring smooth daily operations within the team.
• Collaborating with the Customer Service Manager and Sales Director on matters related to customer care, market intelligence, and marketing communications.
• Updating the customer database with current and potential customer information.
• Coordinating with various departments, including logistics and operations, to meet customer requirements.
• Performing administrative tasks such as updating engineers' schedules, providing project details, and processing expenses.
• Ensuring clear communication between engineers and the Service Manager, preparing service quotations, and managing documentation.

Requirements:

• Proficiency in MS Office.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23117211 (Hew Lee Dea)

Accounts Executive | Accounts Admin | Shipping Support | Nicoll Highway

5 days, 8.30am - 6pm

Salary: $2800 - $3500
*budget up to $4000 now !!*

Location: The Plaza (Near to Nicoll Highway MRT )

Job Description

Perform day to day accounting duties, general administrative tasks like filing, keeping records and assuring accurate documents filing.

Preferably to be able to handle full sets of accounts such as accounts receivables, accounts payables and general ledger functions.

Liaise with banks on payment and receipts matters.

Perform monthly bank reconciliation to ensure company book balance tallies with bank statement.

Assist in month end closing and prepare audit schedules for balance sheet Accounts.

Work with auditor, tax agent and corporate secretary for regular compliances.

Assist in preparation of monthly Management Report

Assist Shipping Department with Import / Export Documentations, Purchase Orders / Delivery Orders and Sales Contracts Issuance.

Work with spreadsheets, sales and purchase ledgers and journals.

Bookkeeping.

Data Compilation.

Provide full support and coordination between Accounts and Shipping Departments.

Responsible for all other Admin and Ad Hoc Duties when required

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Benefits Summary:

• Up to $3800 + AWS + Benefits
• 5 Days work week
• Working Location: Central

Responsibilities:

• Plan, organize, co-ordinate and implement maintenance related works
• Investigate any reported breakdowns and identify the cause for the prevention of future occurrences
• Ensure contractors carry out works in accordance with contract requirements
• Responsible for the inspection facilities of Mechanical & Electrical systems to ensure their functionality and reliability.
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Job Info:

• Salary: Basic up to $3300 + AWS + VB
• Working Hour: Monday - Friday (8am-5.15pm/8.30am-5.45pm/9am-6.15pm)
• Location: Tai Seng

Job Scope:

• Utilize various communication channels including emails, phone calls, and other mediums to effectively address client concerns and resolve issues
• Respond promptly to sales inquiries from customers, collaborating closely with the operational team to facilitate order delivery
• Maintain adequate stock levels to meet customer demand
• Engage in negotiations and finalize deals, while also handling customer feedback
• Take the lead in providing operational support to sales by following up with new customers for required information and documentation
• Manage day-to-day operational aspects of order fulfillment and customer service
• Process customer orders, including price quotations, stock checks, issuing Proforma invoices, and confirming shipment schedules
• Serve as the primary point of contact for customers regarding product pricing and stock availability
• Coordinate with Logistics and Accounting departments to ensure seamless order shipments
• Prepare necessary documents such as Purchase Orders, Pick Lists, Invoices, and inventory checklists
• Generate daily, weekly, and monthly sales reports
• Stay updated on product information, pricing changes, and distribute sales materials to distributors as needed

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chou Jia Hooi | EA Personnel No.: R23115147

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: Sales Coordinator / Sales Support Executive
• Working Location: East - Paya Lebar
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS
• Duration: Permanent

Key Responsibilities

• Provide after-sales support
• Prepare quotations and provide support to the sales team
• Service client and attend to their inquiries
• Assist in marketing campaign and materials
• Make calls to potential and existing customers to get appointment settings for Sales Department
• Ad-hoc administration in other work areas as and when required/necessary

APPLY NOW!!!

• Min. Diploma
• Min. 1 year of working experience in a related field
• Training is provided to an inexperienced candidate
• Proficiency in Photoshop will be an advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65788 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Responsibilities :

1. Co-ordinate sales efforts to support business growth and achieve sales targets:

 Identifying and qualifying potential prospects, analysing their buying needs, doing

market research and monitoring competitors

 Work with Engineer Specialists to jointly respond to clients’ enquiries

 Coordinate sales activities with accuracy and timeliness.

Job Requirements:

 Have a minimum 3 years experience in client servicing in engineering sales.

 Possess a Diploma preferably in Engineering

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

What Will You Do:

• To produce and maintain reports as per operation requirements
• To include all insights and analysis in reports
• To manage project timelines and go-to-market schedules.
• To ensure that all timelines are met for effective project execution.
• To ensure all projects follow strictly to all operational and sales procedures.

What Do You Need:

• At least a Diploma or above
• Fresh Graduates are welcome.
• Experience in Customer Service or Telco industry will be advantageous
• Meticulous, organized, and motivated team player.
• Comfortable to work on Public Holidays and Weekends.
• Ability to work within the Airport vicinity

Job Roles

• Perform regular preventive maintenance work on company vehicle.
• Conduct regular inspections on company vehicles to ensure reliability and to pass regulatory inspections and audits.
• Carry out corrective maintenance and repairs on vehicles to minimize downtime.
• Ensure that all required documentations are filled out and stored.
• Prepared to work the hours necessary to complete all tasks required to achieve Peak Vehicle Requirement (PVR).
• Ensure that all maintenance work performed adhere strictly to standards established by the company and any legal requirements.
• Ensure strict adherence to all Health & Safety procedures, legal and company regulations.
• Carry out any other duties as required by the Engineering Department and Management.
• Supervise and ensure workplace safety and health risks are identified, assessed and controlled, and provide employees with information on compliance to workplace safety and health policies.

Job Requirements

• Candidates must possess a NITEC or Diploma in a relevant field.
• At least 1 year of working experience in an automotive or engineering environment.
• Candidates must possess a valid Class 3 Driving License.
• Able to perform shift work.

Go-Ahead Singapore is committed to provide a healthy, safe and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Senior Sales Account Support Specialist to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Senior Sales Account Support Specialist

• Assist Manager in providing outstanding account management for clients.
• Oversee customer activities and asset performance, including new product launches.
• Identify collaborative business opportunities based on market positioning and store performance.
• Ensure prompt response to invoice queries and manage customer accounts within payment terms.
• Work with clients to discover growth prospects, expand product lines, and introduce new brands.
• Present innovative business proposals to modern trade channel clients, including product submissions and marketing strategies.
• Ensure proper execution of in-stock and promotional activities across all clients.
• Monitor promotional results and ensure adherence to trade spending procedures.
• Provide weekly volume forecasts to procurement team for demand-supply alignment.

Requirements:

• Diploma in Business Management / Business Administration, or a related field of study, or equivalent qualifications.
• Minimum of three years of experience in the relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

COMPANY DESCRIPTION

Kaplan is one of the world's largest and most diverse education providers with over one million students globally. Headquartered in US, Kaplan is part of Graham Holdings (formerly The Washington Post Company) and is its largest subsidiary.

Kaplan in Singapore has students from over 35 countries and regions. As a Lifelong Integrated Learning Partner, we offer over 450 academic programmes for higher learning and professional certification courses for skills development, providing opportunities for individuals to always stay relevant. To date, these opportunities have benefitted over 95,000 graduates.

We have a diverse team of individuals dedicated to our mission to help individuals achieve their educational and career goals, and build futures, one success story at a time. Our core values Opportunity, Knowledge, Support, Integrity and Results help guide the way we work.

At Kaplan, we provide a stimulating and professional working atmosphere with plenty of room for initiatives and growth.

If you are seeking for challenges and enrichment, we welcome you to write to us at : [email protected]

RESPONSIBILITIES

We are seeking a meticulous and resourceful Executive, Sales Support to join our Domestic Sales team. You will play an instrumental role in intake creation, coordinating course previews and events, and handling inventory and logistics. Your responsibilities will also include updating information, managing finance handovers, and supporting university programs. Additionally, you'll compile sales and marketing reports and provide essential administrative assistance. If you're proactive and organized, ready to make an impact in a collaborative setting, apply now and let's shape the future of domestic sales together.

THE ROLE: Executive, Sales Support (Domestic Sales)

Responsibilities

• Intake Creation
  • Intake set-up and submission including submitting student contracts to ERO / Finance, and course fee insert amendments to RQC (by Uni)
• Course Preview and Events
  • Weekly updating of Uni preview schedule on Kaplan website
  • Preparation of course brochures and collaterals for GPV
  • Support duty on actual day of the event
• Inventory and Logistics
  • Top-up Uni course brochures at Wilkie Edge
  • Collate and distribute updated Brochure Inventory List
  • Inventory for course brochures.
  • Preparation of course brochures and collaterals for GPV and Events
  • Consolidate namecards
• Updating of Information
  • Website request forms
  • CPE Registration forms
  • Course fee inserts
  • Marketing Collaterals update
  • Funnelling of sales generic leads
• Finance Handover
  • Submission of finance handover
  • To follow-up / chase Finance on cheque status
  • To ensure cheques are received from Finance
  • Contact students to collect referral cheques or to post them out
  • Raise refunds / credit notes
• University Programmes
  • Weekly sales report (DSR)
  • Compile daily offshore enrolment / student activation
  • Issue bridging letters
  • Submission of Murdoch Student Photos to ERO
  • Class projection
  • SMS and Email
• Sales and Marketing Reports
  • Compile Sales Reports
  • Admin Support to the Sales Directors
  • Generate and reconcile salesforce reports
• Other Admin Support
  • Answering sales enquiries hotline and to call back missed calls.
  • Send out study buddy SMS to newly enrolled students

Requirements

• At least 5 years of administrative experience will be advantageous
• Good communication skill in English is a must
• Familiarity with MS Office software will be strongly preferred

• Candidates must possess at least a Diploma in any field

Working Hours: Monday to Friday, 9am 6pm

Work Arrangements: Hybrid (Blend of in-office and remote work)

Location: Singapore (Central Area Dhoby Ghaut MRT/Little India MRT/Rochor MRT)

Job Description:

The Senior Technical Architect will be primarily responsible for all technical aspects of Project Delivery, from Consult, Design to Implementation and Support. At the same time, he shall be responsible for building strong relationships for both existing and potential customers, including helping the team with POC, Customer Education, Training Support, and other Pre-Sales activities.

Responsibilities:

• Subject Matter Expert (SME) for Technical domain and stack of technology.
• Assist the team to consult, design and architect a high-performance solution to address customer pain points.
• Involve in customer engagement, pre-sales, POC, Education and Training Support activities.
• Involve in project delivery during execution phase for essential projects.

Desired Skills & Experience:

A successful candidate must meet one or more of the following requirements:

Softskill

• Excellent communication skills (oral and written).
• Willing to be flexible and deal with a fast-changing dynamic work environment.
• Leader that is always ready to hands-on and show how it can be done.
• Ability to train and educate both end customers and internal team members.

Technical Competency

• Working Experience with Service Provider, Mobile Operator or Company regional setup.
• Authentication and Security experience (eg: MDM, HSM, PKI, AES, X.509, CA, etc).
• In-depth Infra and/or System Knowledge (eg: Cisco, VM, AWS, Azure, etc).

Education:

• Degree in Computer Engineering / Information Technology preferred but not essential.
• Technical Certification (eg: Cisco, AWS, VMware, etc) will be advantages.

We regret that only shortlisted candidates will be notified.

Company Highlights:

1. One-stop IT Solution provider offers a wide range of IT products and services.
2. No sales target. Basic + Commission.
3. Short walking distance from the MRT Station.

Responsibilities:

• Manage daily sales operation include process sales orders, prepare quotation, purchases order and delivery order as well as issue invoices.
• Handle incoming inquiries and provide solutions to customers effectively.
• Provide excellent after sales support to customers.
• Follow-up through inbound leads for new sales opportunities.
• Connect with key customer contacts (external) as needed.
• Provide support to manager ensuring projects workout according to plan and timeline.
• Liaise and coordinate with internal stakeholders.
• Assist in preparation & submission of relevant reports and documents for tenders.
• Attend frequent online/ offline product trainings arranged by vendors.

Requirements:

• A diploma holder.
• At least 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is an advantage.
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

If you are shortlisted for the first round of screening, our Recruiter will contact you directly. EA License No: 21C0571 | R23116853 (Roy Goh)

The Crisis Support Executive (CSE) in the Crisis Support Team supports the work of the Core Services by conducting initial assessment of clients’ risks and needs. This includes classifying of incoming calls, emails and text messages according to the risk levels. He/she decides the required follow up actions, which typically include referring of cases to the Clinical Team for crisis support or counselling.

CSE also makes preliminary outgoing calls, emails or text messages, if necessary, to facilitate the initial assessment in terms of client risk level. He or she provides frontline support to volunteers who are manning the organization’s 24-7 hotline service.

Duties and Responsibilities:

• Conduct initial assessment and classify incoming calls, emails and text messages according to the risk levels. Scope of work includes:

1. Classify calls, emails, text messages on the system
2. Make outgoing calls, emails or text messages where necessary to facilitate assessment
3. Provide first level response to low-risk clients where necessary
4. Provide information on SOS services or on community resources to third party callers
5. Support in the administration and documentation of the processes
6. Refer cases to the Clinical team for follow up actions/ crisis support interventions
7. Coordinate on the activation of emergency support where applicable

• Frontline support to volunteers (SAMs) who are manning the organization’s 24-7 Services. Scope of work includes:

1. Assist with phone or chat duties in the event of shortage of volunteers
2. Being activated onsite to support persons in crisis or next-of-kins
3. Support in training and supervision of trainee volunteers
4. Orientate and guide new volunteers who have just started performing call or messaging duties on their own
5. Support and guide volunteers in the Phoneroom or over online platforms by listening in during calls or monitor chats and provide consultation where appropriate
6. Conduct debrief sessions with volunteers where necessary, especially for those who handled calls or chats with imminent risks and experienced distress as a result
7. Update volunteers on callers’ or clients’ development
8. Provide off-site support for volunteers outside of office hours where necessary

Educational Qualification:

• Diploma or equivalent in Social Work, Psychology or in Counselling (preferred)

Relevant Experience:

• On-the-job training available
• At least 1-2 years of experience in the Social Service Sector (preferred)
• Understands the Social Service landscape (preferred)
• Experience in volunteer management or volunteered with other SSAs or hotline operation (preferred)

Behaviour Traits & Attitude:

• Self-motivated
• Good team player
• Possess good interpersonal communication skills
• Willing to perform shift work which includes evenings, overnights, weekends and on public holidays (mandatory)
• Strong analytic and problem solving skills (preferred)

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Job Summary:

Salary package: $3000 - $3300 + AWS + VB
Working hours: Monday - Friday 8am – 5.15pm/8.30am – 5.45pm/9am – 6.15pm
Working location : Tai Seng

Job Responsibilities:

· Attend to sales enquiries from customers regionally and work closely with the operational team to coordinate on delivering of orders

· Ensure the availability of stock for sales and demonstrations

· Negotiate/close deals and handle complaints or objections

· Manage assigned customer accounts locally and in the region

· Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

· Be the point of contact to provide customers information on product pricing and stock availability

· Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

· Preparation of daily, weekly and monthly reports on sales

· Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirements:

· Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.

· Good in excel and able to do Pivot/ Vlookup.

· Able to multi-task, prioritize and good time management.

· Good shipping acknowledge will be advantageous Good administrative, organizational, and problem-solving skills. Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

· Current knowledge of industry trends and regulations.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

IT Executive | Business Process Innovation | AMK

Working days: Monday to Friday
Working hours: 8:30am - 6:30pm
Working Location: Ang Mo Kio
Salary: $2800 - $4000

Job Description:

The Executive/ Senior Executive, Business Process IT Strategy and Innovation (BPIT) supports the organisation in Business Process Info. Tech. and Strategy & Innovation at the regional level.

This person will be support in the digitalisation progress across the organisation by driving and implementing a robust IT infrastructure to support the Company’s expansion. He/she is expected to manage the transition from the current to the new infrastructure end to end while performing preventive and corrective IT works as and when required.

As part of digitalisation, he/ she will explore potential Business Intelligence (BI) and Artificial Intelligence (AI) suitable for the Group. He/she will be involved in handling of IT Ops-related matters and coordination (IT Budget, Infrastructure Maintenance & Procurement), while managing regional IT training needs and IT security through effective regional IT communication.

Duties & Responsibilities:

Strategy & Innovation

Support Group’s IT Strategy & Innovation through the following:

• IT Strategy Planning & Administration
• IT Governance & Communication
• IT vendor management
• Transformation and Change Management
• In-house venture company initiative management (Joint ventures and partnerships)
• Audit support

Digital Business

Support in Group business digitalisation efforts:

• Digital Project Management
• Digital Platform Strategy

Data Driven Enterprise

• Technology Innovation: Research & analysis to find new and better technical solutions to provide business value.
• Enterprise Architecture roadmap & standards: Mid & long-term plans for technology, system and hardware transformation in line with Enterprise IT Strategy
• Support in System Integration framework standards
• Support in the development of strategy and standards of E-Commerce (website, CMS, Mobile APP)

IT Operations

Support in IT Infra and Operation Management:

• Provide on-site and off-site support, remote IT services to end-users pertaining to laptops, computer, and network appliances
• Handle the onboarding & offboarding of IT equipment, including procurement of required IT hardware/software when necessary
• Manage and track IT assets
• Ensure Cyber Security across the Group and responsible in security awareness communications

Business Process Management

• Define strategy related to performance management, training, learning, change management and business intelligence
• Support in business analysis and service design (Accounting, HR, Plan & Admin)
• Support in dashboard and report requirements
• Process performance monitoring, reporting and improvement analysis and guidelines
• Mapping of business & system processes
• Support business system requirements management
• Support and coordinate offshore contract, SOP and process migration

Requirements:

• Minimum Diploma or Bachelor’s degree in Information Technology/Computer Science, or any relevant field of study
• A minimum of 1 to 2 years of experience in business process improvement and transformation.
• Knowledge in Business Process Management and Agile practices would be an added advantage.
• Proficiency in project management methodologies and tools.
• Analyze data and identify areas for improvement in business processes to ensure high quality and efficient operations
• Knowledge of process improvement software and tools.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)

We define our vision as a company that creates High Quality and New Lifestyles through unique sensibilities of Japan in Singapore. We want

to be the first company that comes to mind when our customers think of Japan.

Isetan Singapore's Vision

Job Description

1. Implement the Company’s E-Commerce strategy and ensure that all E-Commerce activities are consistent with the corporate image.

2. Support Buyers in the onboarding of merchandise onto the online platforms.

3. Manage product listings, price points and inventory levels of online merchandise.

4. Meet online sales targets by improving the merchandise assortment of our online platforms and participation in online campaigns.

5. Update the webpages of our online platforms and upload e-newsletter content to communicate the latest information and events to the customers.

6. Initiate and support digital and social media marketing for the online platforms.

7. Manage and analyse E-Commerce KPIs (website traffic, conversion rate, cancellation rate, order fulfilment rate, sales, etc) as well as compiling data for information reporting.

8. Support Buyers on inventory control to housekeep data on retail system and reduce inventory discrepancies.

9. Be proactive in improving the user interface and user experience of the online platforms.

10. Assist with order fulfilment and support in-store sales events and stock-take.

11. Other duties as assigned by Superior from time to time.

Requirements

* Degree or Diploma in Business/Retail Management or its equivalent.

* At least 2 years work experience.

* Knowledge in E-Commerce and Merchandising will be advantageous.

* Possess good communication and negotiation skills.

* Working Hours: Monday ~ Friday 9.00 am - 6.00 pm

* Work Location: Isetan Scotts Office

* Report directly to : Division Merchandising Manager-Merchandising Control

Job Details & Benefits:

* Salary $3,300-$3,600

* 5 days work a week

* Flexi work hours

* Near to Orchard MRT

* Medical benefits

* Insurance benefits

* Annual performance bonus

* Career growth development

* Positive work culture

All applications will be treated in strict confidence.

(Only shortlisted candidates will be notified for interview).

Benefits Summary:

• Up to $3800 + AWS + Benefits
• 5 Days work week
• Working Location: Central

Responsibilities:

• Plan, organize, co-ordinate and implement maintenance related works
• Investigate any reported breakdowns and identify the cause for the prevention of future occurrences
• Ensure contractors carry out works in accordance with contract requirements
• Responsible for the inspection facilities of Mechanical & Electrical systems to ensure their functionality and reliability.
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description

• Source, evaluate, and negotiate terms and conditions and contract clauses with suppliers and subcontractors.
• Quantity measurement, costing, and estimation for both pre-contract and post-contract.
• Track changes to the Design/ Construction work and adjust budget projections accordingly.
• Price or forecast the cost of different materials required for the project.
• Evaluate progress payment and VOs, cost-benefit analysis, and perform variation order.
• Prepare and follow up monthly progress claims in a timely manner.
• Resolve dispute with stakeholder's finalization of project account.
• Other ad-hoc duties as assigned by superior.

Requirements

• Diploma or Degree in Building, Quantity Surveying or equivalent.
• Minimum 5 years of relevant experience
• Proficient in Standard Forms of Contract (PSSCOC/SIA/REDAS)
• Proficient in QS measurement software such as PDF/Autocad/Cubicost
• Knowledge in contract law and SOP Act.

Our client is a FMCG industry, one of the leading players to provide foodservice. Due to business needs, they are now recruiting a Senior Sales Account Support Specialist to be part of their team for ongoing transformation projects. They are located in the West.

Duties of Senior Sales Account Support Specialist

• Assist Manager in providing outstanding account management for clients.
• Oversee customer activities and asset performance, including new product launches.
• Identify collaborative business opportunities based on market positioning and store performance.
• Ensure prompt response to invoice queries and manage customer accounts within payment terms.
• Work with clients to discover growth prospects, expand product lines, and introduce new brands.
• Present innovative business proposals to modern trade channel clients, including product submissions and marketing strategies.
• Ensure proper execution of in-stock and promotional activities across all clients.
• Monitor promotional results and ensure adherence to trade spending procedures.
• Provide weekly volume forecasts to procurement team for demand-supply alignment.

Requirements:

• Diploma in Business Management / Business Administration, or a related field of study, or equivalent qualifications.
• Minimum of three years of experience in the relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)