Total 2,467 Senior Executive technical support job vacancies in Singapore

Responsibilities:

• Close collaboration with the sales department
• Communicating with interested parties to fully grasp the projects' technical specifications
• Providing estimates and offering clients technical support
• Developing system designs and schematics ready for submission to tenders

Requirements:

• Min Diploma in electrical engineering, electronic engineering, or a similar field is required
• At least one year of related experience
• Good communication skills
• Familiar with Microsoft Office tools

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us

• Handling customer orders and supporting Sales team
• Respond to the client in time, work closely with internal teams, build relationship and retain existing client account.
• Checking all the accuracy of shipment documentation complied with all the SOP and regulations.
• Constants identify improvement in streamline process.
• Assisting on RFQ or Reporting
• Ad hoc duties as assigned.

Requirements:

• NITEC or Diploma in Logistics or Business Administration or equivalent
• 2 - 3 years experience in freight forwarding industry
• Experiences in Sales Support or Customer Service

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume [email protected]

EA License No: 13C6305

Reg. No.: R22109637

For candidate who applied for advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities

• To cultivate good Work, Safety & Health environment at workshop.
• To ensure quality repairs for all service and repair works meet the service standards from the Factory.
• To monitor / update Asst Manager (AM) daily WIP cars status under technical support to meet agreed customer deadline / reduce the downtime.
• To feedback and follow up technical issues with Technical, Reception, Workshop & Factory to resolve it expeditiously.
• To support Workshop Executive to counsel workshop staffs on poor technical performance to maintain workshop technical competencies.
• To keep records and accountable for all equipment and special tools are well maintained.
• To conduct meeting with Workshop Executive daily on quality performance, workshop loading capacity planning and operational issues.
• Support service reception for technical advice and conduct upfront diagnostic/test drive with customers.
• Monitor Come-back-job (CBJ) and FRFT survey result closely.
• Recommends continuous areas of improvement on implementation of preventive and corrective actions/methods.
• Maintain a clean, orderly, and safe environment and help to look after the welfare and interest of the workshop staff.
• Assist in other company's requirement when directed and to work within the authority of a Technical Executive. Perform work with due diligence on other projects and tasks assign.

Requirements

• At least 3 years in automotive trade service / repair, with 1 year in supervision position, Technical Reporting & EV Repair are preferred
• NTC 2 in Automotive Technology (light Vehicle) or higher educational level
• Experience in basic product training
• Good communication and interpersonal skill
• Good management and supervisory skills
• Location: Alexandra, Mon - Fri 8.30am to 5.30pm, Alternate Sat 8.30am to 12.30pm
• Job Reference: QW8YY8Y6

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Jobscope

• Supervise and uphold the facilities in designated clinics, collaborating closely with contractors and vendors to ensure adherence to all regulations.
• Guarantee the completion of preventive, corrective, and ad-hoc maintenance tasks according to specified requirements and standards.
• Conduct regular inspections and evaluations of contractor performance, aiming for continuous enhancement.
• Comprehend and consolidate user needs for projects, ensuring timely and budget-compliant completion.
• Maintain proper administration and documentation to support all maintenance and project activities.
• Aid in achieving ESS and OHSAS certification for facility management and security.
• Contribute to the development of new clinics.
• Respond promptly to alarms or critical faults.
• Fulfill any additional responsibilities assigned by the department.

Requirements

• At least Degree in Estate Management/ Facility Management/ Building/ Engineering in related field.
• Minimum 4 years of experience in property management of facilities maintenance in healthcare.
• Certified Fire Safety Manager will be an advantage.

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

This will be 6 month contract based in Singapore

Job Description:

• Engage directly with the Customer to prepare, process and close Statements of Work (SOWs) and Work Orders (WO) associated with work on to be performed by company on behalf of the Customer
• Navigate company's pricing tool, budgeting tools
• Partner in-country sellers in Singapore and across the region when required
• Business segment: Unified supports, enterprise only

Candidate Requirements:

• At least 2 years of sales service (sales support or sales operations)

What this job involves:

Tuning the site to perfection

In this role, your keen understanding of several angles in the site operations is crucial. You’ll provide full maintenance site services by carrying out building procedures and performance measures to guarantee that the facility is in top shape. Working with our regional team, you’ll keep a close look at energy use, costs and building systems to find sweet spots and make informed decisions. On top of these, you should know exactly how to respond when issues come up. That’s why you’ll find it useful to always have an action plan to protect the site, and the health and safety of all staff members. Your ability to create great connections with vendors is also essential to fulfil your site’s needs.

Leading a high-powered team

You’ll play the part of both the motivator and connector who will pave the path for your team to succeed. Cultivating a culture of teamwork, excellence and sense of support should be second nature to you. You’ll also need to make sure that your team is well-trained on the ins and outs of the facilities. You’ll go hand in hand with our senior account team to come up with new ways to develop your people’s skills and improve your team’s overall growth and success potential.

Sound like you? To apply you need to have:

Tech know-how and creativity

This role demands your tech expertise, so you should be skilled and competent in the field. Specifically, you should have top-notch technical understanding, familiarity with EHS regulations, and experience with performance-based service contracts and vendor management. Your out-of-the-box thinking skills will also be helpful when problems and issues come your way.

A positive attitude

Are you able to connect with, engage and inspire the people around you? You should be able to develop positive rapport with different kinds of people. Strong written and verbal communication and analytical skills will also help you land the job.

JOB DESCRIPTION

The number one goal of everyone in our team is to make our Clients exceptionally happy. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

ROLES AND RESPONSIBILITIES

• Responsible for Level 3 support and escalations for network and System issues;
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network to ensure optimum performance, reliability and availability;
• Work closely with internal and external teams for problem resolution;
• Perform maintenance and upgrades of systems and networks;
• Check on resource utilisation for trending and capacity planning purposes;
• Adhere to policies on change management to ensure success of such projects;
• Implement security measures and ensure that policies are followed to reach the required level of security;
• Work on and resolve escalated Helpdesk Tickets
• Delight our Clients with a Friendly, Quick and Helpful Experience
• Provide the Client with advanced on-site troubleshooting
• Provide the Client with on-site installation & removal of equipment
• On-Site Hardware Maintenance and Support
• Use our Ticketing System to work on and resolve Helpdesk Tickets & Service Requests
• Managing and recording all work though our Ticketing System
• Make sure that Client Documentation in well maintained
• Split tickets that have several issues into their own individual ticket
• Make sure that tickets aren’t “stale” throughout the process
• From time to time the projects team will need additional resource to help deliver projects on-site
• Create and maintain documentation for on-site processes
• Escalate tickets that require Team Leads or Technical Manager support
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks
• Follow all our Security Procedures and Keeping a Vigilant Eye for Security Issues
• Identify opportunities for improvement and make constructive suggestions for change
• Contribute to the process of innovative change effectively
• Undertake other duties as required by the Technical Manager

JOB REQUIREMENTS

• 4 to 6 years of work experience
• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higer
• CCNA certification would be an advantage
• At least 4 years of hands-on experience in network device configuration and troubleshooting, as well as system and OS support.
• Proven work experience as a Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
• Hands-on experience with Windows/Linux OS environments
• Good understanding of computer systems, mobile devices and other tech products
• Good knowledge of cloud concepts and networking
• Ability to diagnose and troubleshoot basic technical issues
• Familiarity with remote desktop applications
• Excellent problem-solving and communication skills
• Ability to provide step-by-step technical help, both written and verbal

Marine Technical Purchaser | Vessels Spare Parts Purchase | Procurement Executive | Great World

Working days: Mon-Fri 9am to 6.30pm
Salary: $2800 - $4000
Location: Kim Seng Promenade (Nearest MRT: Great World)

Job Duties:

• Procurement, sourcing and purchase of vessels’ spare parts, supplies and services including preparation of relevant purchase orders and job orders to ensure proper supply for vessels.
• Compare prices, specifications, and delivery dates in order for Superintendents to review and determine the best offer among potential suppliers.
• Verify suppliers’ invoices against quotations and keeping track of vessels’ total expenditure against approved budgets. Verifies item received with items ordered; liaise and resolve with suppliers for mismatch item
• Monitor vessels’ movements, liaising with suppliers, masters and agents to ensure that supplies are delivered on board timely.
• Responsible for accurate record keeping, follow-up and filing of all stores and spares purchased for vessels.
• Actively follow up on vessels’ defect reports, arrangement of third party service vendors and docking issues etc.
• Coordinate closely with Technical Superintendent and shipboard officers.
• Co-ordinate with vessels on various technical matters as instructed by the Superintendents.
• Maintain and update vessels’ technical certificates and arrangement of renewals whenever required.
• Any ad-hoc duties as assigned by Technical Superintendents and or Technical Manager.

Job Requirements:

• Diploma holders with 2-3 years of purchasing experience preferably in Shipping industry
• Familiar with vessel records and certificates is added advantage

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Shangri-La Rasa Sentosa, Singapore

We are looking for a Senior Technical Officer (Electrical / Mechanical) to join our team!

As a Senior Technical Officer (Electrical / Mechanical), we rely on you to:

• Maintain electrical and mechanical plant & equipment of the hotel
• Assist in assigned work requests within the hotel
• Highlight technical issues that require attention
• Support Duty Engineer in work requests

We are looking for someone who:

• Has a passion for Engineering
• Understands Engineering equipment
• Enjoys taking on a new challenge
• Willing to work shifts
• Has a Certificate in Engineering or equivalent qualification
• A motivator and a self-starter

We Offer

• 5-day work week
• Learning and Development opportunities for career development
• Medical and insurance coverage
• Special employee discount within Shangri-La Group
• Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

Lead of

• POC Tenancy/Leasing matters
• M&E Works / BMS
• Telcos
• Lifts
• Security Systems
• POC for Authority Matters
• Internal / External Audits
• Drawings
• Minor Improvement / A&A Works

Supporting

• PPM Schedule
• Safety Matters / Crisis Management / SOPs
• Manager to oversee the team

Others

• Common Emails
• Paperwork : Progress Reports, Quotations, Submissions/Approvals, Flowcharts/Programs
• Escorting
• Duty Phone
• LinkFM / OMS / fault cases
• Any other works assigned by Supervisor / Manager

Responsibilities

• Be the custodian of Organization’s front-end development standards.
• Lead the front-end practice and guiding the various front-end tech leads in each digital product team.
• Mentor junior developers.
• Establish our front-end pattern library (for high quality front-end code components reuse).
• Refactor codes for better coding productivity, decoupling of interface dependencies, increasing code quality, increasing the modularity of codes, improving the user experience, establishing our capabilities to build and release app prototypes, integrating app development with content management systems to allow content owners to quickly update content without incurring change request cost.
• Establish Continuous Integration / Continuous Deployment (CI/CD) capabilities.
• Build HTML, CSS and JS prototypes to validate early interface concepts.
• Write scalable, maintainable and performant code for production.
• Work with our selected frontend framework to build small to large applications.
• Work with server-side APIs written in various frameworks.
• Keep up to date with new, upcoming technologies.
• Contribute to the overall user experience of digital products.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlight any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

• Bachelor’s degree in information technology, Computer Science, Engineering, or similar areas.
• 6-9 years of full stack development experience.
• Strong HTML, CSS and JavaScript skills.
• Strong exposure in React JS, Vue.js, ES2015+, Node.js, design tokens, etc.
• Basic understanding of Web Components.
• Knowledge of CSS web animation such as anime.js, greensock.js, etc.
• Knowledge of CSS preprocessors like Sass, LESS and Stylus.
• Knowledge of improving web performance such as optimizing images, minifying codes, etc.
• Experience in developing accessible codes according to ARIA or WCAG guidelines.
• Knowledge of automated unit, functional and regression testing.
• Strong understanding of responsive design.
• Experience in designer-frontend-developer handoff processes.
• Knowledge and experience with build tools such as Webpack.
• Knowledge and experience with Git.
• Experience leading a team of front-end developers.
• High level of integrity takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

MAIN PURPOSE

· Manage planning, organizing, and developing technical information for new products and existing products.

· Verify Product names, claims, marketing communications and advertisements from the regional regulation and science points of view, then substantiate all with efficacy test data and other technical information.

· Support regional & local marketing activities from technical aspects.

· Support regional & local RA team for claim substantiation.

· Conduct consumer research and competitor research in the cosmetics industry to propose and develop more attractive claims and technical information.

KEY RESPONSIBILITIES

Regional technical information development

· Create technical information according to new product concept.

· Check and verify product claims and plan how to substantiate them by ingredients and formula information or efficacy tests.

· Plan and execute efficacy tests in-house or with third parties, and review and analyse the test results.

· Finalize and confirm all claims with MKT.

· Communicate well with marketing, regulatory, and other R&D members to execute the above jobs.

Regional marketing activities support

· Support to create marketing materials such as mechanism diagram, educational contents, or demo movie to explain unique technology or ingredients formulated and the efficacy in the products.

· Check and verify marketing communications and advertisements from the regional regulation and science points of view and provide alternative suggestions if needed.

· Participate and present technical information in marketing events.

Regional regulatory activities support

· Answer local authority inquiries by creating the explanation letters or providing the supporting documents.

Consumer and Competitors research

· Conduct APAC area’s consumer research to understand APAC consumers deeply.

· Research and analyse competitors’ claims and activities to understand market trend and competitiveness.

REQUIREMENTS

· Have equivalent level of knowledge as the graduate from Science or Pharmaceutical department.

· Motivating and working well in team and independently.

· Able to learn quickly and apply knowledge in appropriate situations.

· Strong communication skill.

· Higher curiosity and Proactive attitude.

· Creative but Realistic.

· English Speaking skills.

Summary:

Successful candidate will carry out service, maintenance works & projects for security systems at clients’ premises, including but not limited to Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems

and CCTV systems.

Key Roles and Responsibilities:

• To troubleshoot and maintain/service security systems at clients’ premises
• Attend to fault calls during office hours and standby duties after office hours in rotating duty roster
• Liaise closely with client representatives on all service/maintenance related issues.
• Manage day-to-day client interactions and expectations for optimal results..
• Familiarize yourself and deliver customer satisfaction base on each client’s business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required

Requirements:

• Min Higher Nitec & Nitec in Mechatronics/Electrical/Electronic Engineering or relevant with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Knowledge in IT/Network/Server is an added advantage.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.
• Required to perform standby duties
• Driving License – Preferably if candidate possessesits own vehicle

Responsibilities:

• Responsible for editing and preparing technical documents for publication.
• Documents are mainly microcontroller application notes, hardware/software manuals, and other technical documents.
• Must be able to produce clear and easy-to-understand documents in Renesas format in Microsoft Word and convert to PDF.
• Must be able to work with engineers to develop or clarify content.

Required skills:

• Technical communication in English
• Moderate-advanced use of Microsoft Word
• Some knowledge of microcontroller, software, and IoT terms and technology
• Familiarity with SharePoint and JIRA
• Basic knowledge of Visio, DITA writing and DITA-OT processing
• Basic understanding of Japanese language (Good to have)

Qualifications:

• Bachelor's degree in Electrical & Electronics Engineering or Technical Communication is preferred.
  English degree with more than three years’ experience in technical writing field is acceptable.
• At least three (3) years of technical writing or technical editing. Experience creating small and large documents with MS Word, Markdown, XML, HTML, and PDF.
• Ability to manage and maintain a document conversion system based on source code and Markdown. Systems include git for source version control, Markdown, HTML and PDF. Must be able to maintain and improve conversion scripts in Python and other scripting languages.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Senior Staff Nurse (AU)

Salary: $3,200 to $4,800
Location: Paragon Orchard
Working Hours: 8.30am to 5.30pm (Mon to Fri) 8.30am to 1pm (Sat)

Job Summary:

• Provide pre and post-operative nursing care.
• Monitor and assess patients during surgical procedures.
• Coordinate and collaborate with multi-disciplinary caregivers in providing safe efficient patient care.

Job Description:

1. Patient Care Management

• Perform check and prepare operating room readily for procedure.
• Respect and protect patients’ rights and confidentiality.
• Assess patient preoperatively and complete patient safety check prior to procedure.
• Check availability of supplies and anaesthetic drugs.
• Assist the anaesthetist with anaesthetic procedures.
• Coordinate with surgeon or anaesthetist to ensure smooth running of surgery list.
• Perform anesthesia nursing care under supervision of surgeon in the absence of anaesthetist.
• Assist in other nursing duties such as circulating and monitoring of post-operative patients.
• Provide guidance for junior staff to ensure quality-nursing care is rendered.
• Implement and maintain the principles of sterility and asepsis for all procedures and techniques.
• Comply with established guidelines of infection control practices.
• Recognize and intervene in emergency situation involving patient care or other team members.
• Document accurately and legibly in relevant patient care records and in billing of consumables and implants.
• Maintain safe custody of Controlled Drugs.
• Replenish anaesthetist supplies and drugs on daily basis.
• Collaborate with Nursing Manager /Team(s) to:
• Assess staff clinical competency
• Enforce peri-operative clinical nursing standards
• Enforce infection control practices

1. Patient Education

• Maintain effective communication and interpersonal relations with the patients and caregivers.

1. Professional Development

• Participate in continuing nursing education to maintain clinical knowledge and competence.
• Develop junior staff through mentoring and preceptoring activities.
• Provide constructive feedback to the Supervisor regarding staff clinical performances.
• Implement and conduct in-service education and unit-based orientation for the OT nurses.
• Serve as liaison, and resource person for the perioperative nurses.
• Assume additional responsibilities as assigned by Supervisors.

1. Resource Management

• Demonstrate proper use, care and maintenance of endoscopes, instruments, equipment, and supplies.
• Demonstrate proper and economical usage of sterile supplies and consumables.
• Assist in inventories and equipment maintenance.
• Ensure adequate daily supplies of consumables.
• Assist with optimal OT room utilization.

1. Risk and Quality Management

• Provide professional care through evidence-based approach.
• Report unusual and unsafe practices or events.
• Monitor and ensure compliance of infection control practices.
• Prescribe and implement fall prevention measures.
• Serve as a role model.
• Identify opportunities for process/ clinical improvement.

Job Requirements:

• Preferably Advanced Diploma / Degree in Nursing or its equivalent
• At least 1 or 2 years’ experience as a Staff Nurse in a clinical setting
• Registered Nurse with Singapore Nursing Board
• BCLS & AED Certified

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Sales Support Executive

Kaki Bukit

Mon to Fri 9am to 630pm

Basic up to $3000 + VB

Responsibilities:

· Manage day-to-day sales operation

· Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing

· Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues

· Provide excellent support and customer-service

· Proactively sourcing for new sales opportunities through inbound lead follow-up

· Connect with key customer contacts (external) as needed

· Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule

· Liaise with internal teams such as Finance, Procurement, Logistics and Marketing

· Assist in preparation & submission of relevant reports and documents

Requirements:

· Diploma in Business or related field

· At least 1-2 Year(s) of working experience in related field

· Exposure to computer hardware/ software/ maintenance contract is preferred

· Able to multi-task and able to work smart

· Proficient in MS Office

For consideration, kindly submit your CV to [email protected]

**Only shortlisted candidate would be notified**

LIM SIANG FAN R2199045

MTC Consulting Pte Ltd| EA Lic. No: 15C7752

Responsibilities:

• Responsible for creating HTML and PDF versions of MCU software user’s manual using document generation tools.
• Must be able to use version control tools like git.
• Must have some knowledge of code documentation tools like Doxygen or Java Docs.
• Must be able to use Markdown as well as HTML, XML, and CSS. Should be able to manage and maintain document conversion tools based on Python.

Required skills:

• Familiarity with Git or other version-control systems
• Experience with Markdown, HTML, CSS, and XML
• Familiarity with Doxygen or other document generation systems like Java Docs
• Experience with Python or other scripting languages
• Familiarity with MCU C coding terms
• Familiarity with Eclipse or e2 studio IDE (Good to have)
• Knowledge of Drupal web content management system (Good to have)

Qualifications:

· Bachelor's degree in Electrical & Electronics Engineering or Technical Communication is preferred.
English degree with more than three years’ experience in technical writing field is acceptable.

· At least three (3) years of technical writing or technical editing. Experience creating small and large documents with MS Word, Markdown, XML, HTML, and PDF.

· Ability to manage and maintain a document conversion system based on source code and Markdown. Systems include git for source version control, Markdown, HTML and PDF. Must be able to maintain and improve conversion scripts in Python and other scripting languages.

Job:

• Responsible for the design, planning and the implementation of entreprise financial technology solutions.
• Support to the clients through liaison with our Service Operational Center and Engineering Teams, Vendors, Architecture, Analysis of Critical cases and Design of a key compliance components.
• Research and implement best practices framework/capabilities model that will control costs, provide higher quality, and/or increase predictability of service delivery.
• Interface with Operational/ Support Leads, Project Managers, Pre-sales, and Sales assistance on new opportunities, work with senior members of stafff to provide technical guidance and direction for the products growth and service model.

Duties:

• Promoting the full TDS product and services portfolio demonstrating knowledge and professionalism to prospects and customers at both commercial and technical levels.
• Ensure the quality, completeness and best practices of project and support deliverables.
• Responsible for Technical and Pre Sales functions on behalf of TDS within the APAC region.
• Enable other trams on new foundational features and cutting-edge technologies.
• Coach engineers for service excellence during the project delivery and support activities.
• Act as Tier 2 escalation point for any customer voice recording support issues.
• Provide assistance and advanced troubleshooting, diagnosis, resolutions of service related incidents and application of recommend product fixes.
• Advanced recording products administration and maintenance.
• Handling escalations and dealing with vendors’ R&D and patch development supervision.
• Capture and analysis of system logs and alarms.
• Advanced voice recording platform configuration and maintenance.
• Understanding the impact of change to our systems and recommending appropriate steps to avoid adverse impact.
• Production of Method statements, scope of works or similar planning around change control.
• Liaison and escalation for technical support including internal Tier 3 team and manufacturer when appropriate.
• Assist with training and deployment of NICE/Verint Systems or other voice recording technologies.

Profile:

• 8+ years experience in the field of software/field/implementation engineering on NICE/VERINT products and associated software applications.
• Experience with Microsoft SQL Server MySQL databases.
• Excellent oral and written communication skills with effective presentation experience.
• High levels of Technical Support skills in order to support the client with determine the right solution for their environment.
• Detail-oriented and highly organized person.
• Experience of working within an ITIL environment and global operations teams.

We are a money broking firm looking for dynamic individuals to join us as IT Support Executive.

1. Responsibilities

1.1. Provide technical support to user desktops and laptops

1.2. Provide support in telecommunication and voice equipment

1.3. Setup new users – desktops and laptops applications installation and voice turrets

1.4. New equipment, desktops and printers’ installations

1.5. Participate in tech refresh, operating systems and applications upgrade

1.6. Regular checks for desktops and laptops: anti-virus and anti-malware checks; ensure that patches are up to date

1.7. Troubleshoot hardware and software issues

1.8. Assist in evaluations and tests on new software and hardware

1.9. Relocation of user positions and desk positions

1.10. Handle inventory management (updates and tracking)

1.11. Maintain IT documentations, ensure information is up to date.

1.12. Tasks and processes in accordance with IT and Compliance policies

2. Others

2.1. Assist in office renovation by supervising workers

2.2. Any adhoc assignments by Management

Requirements

- Professional Certificate / Nitec, Diploma in Information Technology related field

- Minimum 3-5 years of experience

- Work experience in financial institutions would be added advantage

- Team player with the ability to collaborate and support each other

- Independent and has ownership of his / her assigned tasks

- Good interpersonal skills

- Willingness to work on weekends and public holidays occasionally

Highlights:

• Health insurance
• Dental reimbursement
• Transport allowance
• AWS + Performance Bonus
• Birthday Incentive
• Friendly environment

Responsibilities:

• Execution of service and maintenance workflow.
• Liaise closely with client representatives on all service/maintenance related issues.
• Mentor a team of service team members.
• Assisting the supervisor in employing teams on service deliveries and distribute responsibilities.
• Manage day-to-day client interactions and expectations for optimal results.
• Provide support to supervisor in ensuring the timely delivery and completion of troubleshoot and service/maintenance of security systems at clients’ premises.
• Familiarise yourself and deliver customer satisfaction base on each client's business, organization and objectives.
• Ensure that works carried out are in compliance with the Workplace Safety and Health Act.
• Perform any other technical tasks as and when required.

Requirements:

• Min Nitec in Electrical/Electronic Engineering with at least 2 years working experience.
• Knowledge and hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must.
• Good interpersonal and problem solving skills.
• Independent, self-motivated individual whom is able to work under minimum supervision.

Please indicate in your profile your expected salary as you apply. Thank you.

RESPONSIBILITIES

• Manage and supervise the technical operations of the assigned vessels, including planning, scheduling, and monitoring of maintenance, repairs, surveys, inspections, and dry-dockings.
• Ensure compliance with all relevant rules, regulations, and standards, such as ISM, ISPS, MLC, MARPOL, SOLAS, etc.
• Liaise with the vessel managers, masters, chief engineers, and crew on technical matters and provide guidance and support as needed.
• Review and approve vessel reports, certificates, documents, and records, and maintain an updated database of the vessel status and history.
• Prepare and manage the technical budget for the assigned vessels, and monitor and control the expenditure and costs.
• Evaluate and approve the requisitions and invoices for spare parts, consumables, and services for the vessels.
• Coordinate with the procurement, logistics, and warehouse departments to ensure timely and efficient delivery of supplies and equipment to the vessels.
• Conduct regular visits to the vessels and perform audits, assessments, and evaluations of the vessel condition and performance.
• Identify and implement best practices, innovations, and improvements to enhance the technical efficiency and effectiveness of the vessels.
• Manage and develop the technical team and provide training and coaching as required.

REQUIREMENTS

• Certificate of Competency (COC).
• Diploma in maritime studies or a related field.
• Minimum of 5 years of experience as a Technical Superintendent or a similar role, preferably managing tanker vessels.
• A strong knowledge of the technical aspects of tanker vessels, such as machinery, equipment, systems, and operations.
• Excellent communication, interpersonal, and leadership skills.

Clarence Khoh

R1552376

Summary

• Perm role comes with comprehensive benefits (Annual leave, VB (twice a year), medical benefits, etc
• Working days & hours: Monday to Friday 830am-530pm
• Reporting to IT Manager

Roles & Responsibilities

• Assist in IT strategies including application system (Navision), and infrastructure to support the Business Unit.
• Analyze, design, program, test, document and maintain IT systems or applications which align with business needs by using SQL script/other software tools.
• Responsible to ensure the accuracy of all necessary analysis tools and report that provide to management for analysis in optimal decision-making.
• Administer the launching of new frontend or backend systems, IT relevant projects, resources and vendor management.
• To ensure that the communication links between the various offices and stores are in optimal working condition, including maintaining and managing an effective fault reporting system.
• To maintain and ensure system security and data integrity.
• Maintenance of all software and IT related warranty and licenses used by the company.
• Administer and maintain LAN/WAN infrastructure on routers, wireless AP, IP Phone and firewall.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Implement change requests and application enhancement to the ERP system.

Requirements:

• Possess min Diploma or Degree
• Possess minimum 3-5 years of experience in the NAVISION and ERP applications and systems
• Knowledge and experience with Microsoft SQL Server

How to Apply:

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (Reg No: R1219651)

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Senior Software Support Specialist

Job Description

• Undertake the necessary Requirement analysis independently for all change requests and enhancements
• Design the application, data-model, customizations and dashboard visualizations.
• Responsible for development and troubleshooting on Tableau applications.
• Perform source data profiling and analysis.
• Ensure end-to-end deployment using CICD pipelines for automated deployments
• Fine tune applications and systems for high performance and higher volume throughput.
• Participate in Agile Sprints and perform the necessary tasks like estimation, backlog refinement, scrum calls and sprint demo.
• Good communication skills necessary to engage with clients and the rest of the dev team effectively

Requirements

• Strong hands-on experience in Tableau – scripting and report development. Extensive knowledge about Tableau Architecture
• Strong knowledge in SQL (Oracle, Sybase)
• Background in data warehouse design (e.g. dimensional modeling) and data mining.
• Knowledge of development of Tableau dashboards integrating data from Hadoop ecosystem is preferable.
• Familiar with installation, configuration and tuning of server parameters.
• Knowledge of performance tuning measures and caching on Tableau
• Knowledge of any other BI tool/ETL tool will be advantageous.
• Project management skills- Ability to drive projects end-to-end
• Experience building intuitive and actionable dashboards and data visualizations that drive business decisions.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

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Keyrus is an international consulting firm, specializing in the integration of data intelligence and Digital solutions. With over 5000 employees spread across 26 countries, Keyrus continues to deliver on such projects to a wide range of clients from various industries including but not limited to Banking/Finance, Healthcare/pharmaceuticals, FMCG, Oil & Gas, and more.

As part of Keyrus’ solution delivery, we are also in a position to recruit and place technical consultants to complement on existing client projects with their expertise. As such, we seek innovative and agile people to support ambitious and forthcoming technological challenges.

We're looking for an experienced Application Production Support Analyst to provide Application Production Support for worldwide Supply Chain and Trade Finance applications within Asia Pacific:

1. Be a team member of L2 Production Support team located across Singapore, Hong Kong and India to ensure 24 * 7 worldwide production support.
2. Provide worldwide application production support for Supply Chain and regional support for Trade Finance systems within Asia Pacific.
3. Independently debug and propose resolution/work-around for complex production issues.
4. Ensure root cause analysis is performed where necessary and manage resulting action items to completion.
5. Coordinate across various teams to effectively manage production issues and maintenance activities.
6. Respond to User Requests, Incidents and follow up on Problems in a timely manner.
7. Ensure issues are reported, tracked, followed up and escalated timely.
8. Resolve or coordinate the resolution of issues with other internal teams and / or vendor.
9. Coordinate and follow up with Application Development teams to ensure permanent fix is prioritized, planned, and delivered.
10. Communicate and provide status updates on issues to business users, management team and other stakeholders.
11. Contribute to preventive system monitoring and alerting, where appropriate.
12. Support Change Management process and application releases.
13. Plan and Support Disaster Recovery Test, Live Play and Business Continuity activities.
14. Support IT Security activities e.g. health checks after security patches.
15. Support End-of-Day and End-of-Month overnight batch runs.
16. Perform and coordinate regular maintenance activities.
17. Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.
18. Analyze and challenge existing support processes to achieve continuous improvement

Key Responsibilities:

1. Incidents resolution & Request Handling.

2. Preventive maintenance.

3. Pro-active actions / measures to limit corrective maintenance activities.

4. Knowledgebase creation & maintenance

Requirements:

• >3+ years exp L2 Application Production Support profiles with banking experience
• Competent level of expertise in ORACLE PL/SQL.
• Good technical troubleshooting & debugging skills and familiarity with Unix/Linux commands
• Must possess a good understanding of JAVA/J2EE web-based applications including a good appreciation of the infrastructural setup required for such applications
• Experience in supporting Supply Chain and Trade Finance applications.
• Good understanding and experience in ITIL concepts.
• Experience working with various technologies and tools e.g. Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.
• Good understanding of Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP, etc.
• ITSM tool: ServiceNow
• Database performance & SQL tuning experience is a plus.
• Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.