Total 32 technical support job vacancies in islandwide

Job description

• Provide remote/onsite technical support and services for related software.
• Apply Problem Determination/Problem Source Identification (PD/PSI) techniques in diagnosing and resolving complex technical problems for clients/services teams.
• Collaborating with other worldwide support/development teams and organizations to ensure a timely, accurate and seamless solution.
• Assist on pre-sales related activities such as requirement gathering, preparation of SOW and creation of new offerings. The candidate will be required to implement and maintain the solution built.

Required technical skills:

• Experience in troubleshooting z/OS and related software
• Experience in providing routine z/OS system maintenance related tasks
• Experience to solution and implement z/OS related infrastructure:

- SMP/E

· RACF

· DFSMS

· z/OS version upgrade

· z/OS and storage related migration to new hardware

Additional/Optional technical skills:

- Parallel Sysplex

- MQ on z/OS

- DB2 on z/OS

- CICS

- Omegamon

- Storage related skills – DS8k, IBM VE, etc

Requirements:

• Bachelor's Degree in IT or equivalent.
• At least 10 years of experience in z/OS and related Software.
• Open for 24x7 Support model.
• Fluent in English, both written and communication.
• Possesses effective communication skills, with the ability to work as a team both in person and remotely and to build up relationships across various teams worldwide.
• Able to solve problems independently.
• Customer oriented.
• Technical writing skills.

The Technical Manager is responsible for all technical operational activities, managing the technical department as well as providing engineering & planning services for tender and support services to projects.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress
• Coordinate and support the construction and other departments within the project to fulfil design requirement
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications
• Adherence to safety practices in the work place

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognised university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 8 years of engineering experience in delivering large scale projects

Job Description & Requirements

The Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

The Senior Technical Manager is in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace.

Qualifications and Education Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 10 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

Value Add of Position

• Excellent client facing with strong people orientation ability to build and develop positive relations
• Possess strong skill in developing and delivering effective communication to different audiences
• Able to lead and inspire high performance, to ensure project plans are implemented on a timely, efficient and effective basis

Job Description & Requirements

The Senior Technical Manager is designated as the Design Manager of the LTA MRT project, in charge of design management of the project and managing the consultant and client’s expectation to deliver the project within budget.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Overall responsible for all permanent and temporary works design and design optimization by managing the appointed consultant to ensure that project is delivered within budget.
• Responsible for handling client and consultant, coordinate with consultants, client and authorities for design matters and submission.
• Oversee the shop drawings submission and issuance, planning and control delivery of design schedule, monitoring the progress.
• Coordinate and support the construction and other departments within the project to fulfil design requirement.
• Resolve all technical queries and submit/raise Request for Approval / Information (RFA/I) to concern parties to clarify any ambiguous design details.
• Review technical specifications and proposals submitted by Consultants / Subcontractors / Suppliers and produce procurement specifications.
• Adherence to safety practices in the workplace.

Skills & Requirements

• Education: Degree in Civil Engineering from a recognized university endorsed by PE Board or qualification acceptable to the Commissioner of Building Control
• Experience: Minimum 12 years of engineering experience in delivering projects with at least 8 years of experience in design of civil and infrastructure project
• Extensive experience within a construction environment demonstrating accountability and ability to meet commitments through key internal stakeholders, clients, and staff at all levels.
• Technical Competencies: Technical expertise and knowledge in Structural, Architectural Design
• Proven track record of managing teams and delivering projects from start to hand-over

About the Company:
Our client are a leading provider of cutting-edge Information and Communications Technology (ICT) solutions, specializing in empowering businesses and organizations with advanced networking, cybersecurity, and digital transformation technologies.

Key Responsibilities:

• Deliver expert technical pre-sales support for network products and solutions.
• Engage early with customers to drive opportunities, including RFQ and tender processes.
• Understand customer requirements and propose complete, cost-effective solutions.
• Prepare solution write-ups, bills of materials, and collaborate with the Service Delivery team for professional effort estimation.
• Ensure technical terms and conditions are complete and accurate.
• Conduct and lead technical presentations and clarifications with customers.
• Identify technical and execution risks, and provide mitigation strategies.
• Integrate network solutions with input from other presales solution consultants.
• Transition awarded contracts to project implementation teams with detailed briefings on solutions and designs.
• Stay updated on product technologies, certifications, and advancements.
• Prepare technical capability slides and conduct in-house technology sharing sessions.
• Attain product/technology certifications to maintain premium partnership statuses with product principals.
• Perform other related duties as assigned.

Job Requirements:

• Diploma/Degree in IT or related fields.
• At least 5 years of experience in infrastructure/network pre-sales.
• Relevant network certifications such as CCNP/CCIE or Aruba Certification (preferred).
• Strong knowledge of virtualization and cloud (IaaS) technologies.
• Customer-focused, technically inclined, and a strong team player.
• Capable of working effectively both independently and within a team environment.

Interested candidates please apply online or send your latest CV to [email protected]

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy

The Job

• Purchase order processing for various agencies

• Goods receipt and matching of DO with invoices

• Consolidate and process order for stationery for the company, price comparison and price negotiation

• Inventory Maintenance, ie. Parts no creation, stocks adjustment

• Claims from suppliers

• Prepare monthly reports for various HOD

• Update the new prices twice yearly

Requirement

• Minimum GCE "O" Level

• Minimum 2 years of relevant working experience

• Knowledge of inventory control and logistics documentation

• Proficient in Microsoft Excel and Word

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Please email your resume in a detailed MS Word format to [email protected] stating

1) Current Drawn

2) Expecting Salary

3) Date Available

4) Reason to Leave each job:

We regret that only shortlisted candidates will be notified

Joyce Koh Ai Leng

People Profilers Pte Ltd

20 Cecil St, #08-09, PLUS Building, Singapore 049705

Tel: 6950 9737

www.peopleprofilers.com

EA License Number: 02C4944

EA Personnel Reg nos R1110618

Job ID: L73988X3

HELPDESK SUPPORT ENGINEER RESPONSIBILITY

• Monitor and observe system alerts or out of the normal system behaviours.

• Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalation.

• Perform consolidation of records for reporting for monitoring, analytics or audit purposes.

• Perform post change system health checks to verify that the changes didn't caused undesirable behaviours.

• Manage the life cycle of incident tickets from creation, update, escalation to closure.

• Review and verify the accuracy of operational scripts. Suggests areas of improvements.

EXPERIENCE AND SKILLS NEEDED

• Possess a Nitec, Diploma or Degree preferably in Engineering or Information Technology.

• Work in teams of 12 hours rotation shifts that spans across weekends and public holidays.

• Able to follow documented work instructions and procedures.

Responsibilities

• Provide customer service and administrative support to customers and the In-charge at showflats (project launches at different locations).
• Attend to customers and agents' enquiries at showflats.
• Process documentations pertaining to sales and purchase of properties.
• Check and verify details and records of buyers.
• Perform data entry of buyers' particulars using our in-house system.
• Handover to the In-Charge after completion of project launches.
• Perform general administrative duties such as data entry and filings.
• Perform any other ad hoc duties as and when assigned.

Requirements

• Diploma / ITE / GCE 'O' level.
• Working experience in the Administrative field.
• Candidates who have working experience in Customer Service from the hospitality industry such as aviation, hotel, retail, food and beverage will be considered favorably as the job role involves serving our customers at showflats.
• Proficient in MS Office applications (Word and Excel).
• Good interpersonal and communication skills.
• Must be able to work in a fast-paced environment.
• Must be willing and able to work on weekends and public holidays. *Note: There is overtime payment for such work arrangement.

Other Information

• Working Location : Showflats (various locations)
• 5-day work week (3 days on weekdays + 2 days on Saturday and Sunday)
• Working Hours: Different operating hours at showflats (must be prepared to work long hours when there are project launches / events at showflats)

Benefits

• Conducive Work Environment
• On-The-Job Training provided
• Opportunities For Growth and Progression
• Dress Code : Smart Casual
• Annual Leave up to 21 days.
• Festive Leave up to 3 days
• Work From Home Leave
• Birthday Leave and Voucher
• Volunteer Leave
• Medical and Insurance Benefit

Interested candidates are invited to submit a comprehensive resume, stating the expected salary and date of availability via MyCareersFuture portal.

We regret that only shortlisted candidates will be notified.

Job Description:
We are seeking a reliable and detail-oriented individual to manage operations at a recreational facility. The role involves overseeing counter operations, maintaining facilities and equipment, managing facility bookings, handling inventory, and ensuring smooth day-to-day operations. You will liaise with various departments to address maintenance needs, provide excellent customer service, and uphold operational standards.

Key Responsibilities:

• Open and close facilities during operating hours (Mon–Fri: 9am–9pm; Sat: 9am–7pm). - shift will be assigned
• Handle inquiries from users while adhering to service guidelines.
• Conduct weekly facility and equipment checks, arrange maintenance, and ensure cleanliness.
• Manage facility bookings and prepare facilities for scheduled use.
• Maintain accurate inventory records, conduct stock checks, and replenish items as needed.
• Report faults promptly and liaise with contractors for repairs.

Requirements:

• Preferably experience in facilities management, customer service, or related fields.
• Ability to work independently and handle physical tasks (e.g., moving equipment).
• Good communication and interpersonal skills.

You will be working with product team that seeks to design and develop software applications that help government agencies to better serve the needs of the people . To that end, we employ an agile approach towards development, and work towards adopting the best practices and tools used in the top technology companies and organisations. We are looking for a Technical Support Engineer who will be part of the main development team to provide L1 and L2 and L3-code level changes support to an internal product.The Operations Engineer in IT product management is responsible for ensuring the reliability, stability, and efficiency of our technical infrastructure. The individual will work closely with developers, product managers, and user support to identify and rectify any issues that could affect the performance of the system. This role is crucial in maintaining high uptime and providing the expected level of service to our users. Responsibilities include monitoring system performance, resolving technical issues, coordinating with different teams for problem resolution, creating preventive measures(optional), and maintaining documentation related to system configuration, process, and service records.

• Monitor and analyse the current state of various product runtime environment (production and non-production) to ensure optimum system performance, and work out data-based strategy for continuous improvement. Work with application teams, solution architects, security consultants, and other teams to implement improvement plans.

• Manage application and security incidents, conduct problem determination, work with various internal teams and vendors to resolve issues on a timely basis to meet SLA, provides reporting and escalation to higher management or incident committee if necessary.

• Develop operations and processes guide to ensure every aspect of operations is documented and complies with audit requirements. • Manage day-to-day operation activities, analyse statistics and write status and progress reports, and present findings to stakeholders and higher management.

• Manage operations team consisting of staff and vendors, ensuring support is available on a 24/7 basis.

EXPERIENCE AND SKILLS NEEDED :

• Bachelor's degree in Computer Science, Information Technology, or a related field.

• Proven experience as an Operations Engineer or similar role in an IT setting.

• Implement change management and incident management workflows, using ITSM tools e.g. Remedy, Zendesk, ServiceDesk to automate workflows is advantageous

• Implement security and access control measures to control privileged access to test and production environment.

• Implement full stack monitoring (i.e. application and infrastructure) using Application Performance Management (APM) tools. Familiarity with cloud native monitoring options (e.g. Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.

• Identify and implement process automation to minimum downtime and human errors. Familiarity with scripting tools e.g. Terraform, Ansible is preferred.

• Experienced in agile methodologies, DevOps pipelines, test-driven development, and info-security practices. • Able to work collaboratively with a high performance team and influence with positive energy.

• Resourceful and able to work out solutions with innovative thinking and new tech.

• Experienced with management cloud infrastructure and services / certification with GPC, GCC (i.e. AWS, Azure, Google Cloud) or equivalent cloud platforms will be preferred.

• Excellent problem-solving skills.

• Strong communication skills, with the ability to communicate complex technical issues to non-technical teams.

Our Client is a leader in providing automated innovative business solutions to

Restaurants and F&B industry, who is seeking to recruit a POS Support Technician.

POS Support Technician

Job Description

As a POS Support Technician you will work as a member of a technical support team and will

report directly to the Support Manager. You will be required to assemble and configure POS

hardware. You will provide both on and off-site support, telephone support, and remote access

support for hardware and software for our clients. You must be able to manage and perform

assigned tasks effectively, working together with others as a cohesive team, communicate and

act professionally within workplace and with clients, and maintain a good knowledge of existing and future software and hardware products.

Responsibilities:

· Maintain technical knowledge related to our suite of hardware, software product lines

and industry

· Setup, configure, and test hardware and software components

· Install software and hardware at client sites, run and connect all cables between and at

hardware devices

· Provide telephone, remote, and on-site support for clients in order to provide quick

resolution to problems

· Provide training to clients regarding software, hardware, and troubleshooting techniques

·

Requirements

· Previous Restaurant POS Support experience is a big plus!

· Ability to manage multiple tasks in office or at off-site client location

· Some Evening and Weekend schedules will be required

· Learning and Understanding about cloud technologies

· Candidates with less than 2 years of sales experience are welcomed to apply

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Life Science Medical Devices
• Possess own transport

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Technical Service Engineer to join their Engineering Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Technical Service Engineer:

• Provide after-sales technical support for equipment installation and maintenance.
• Offer technical guidance and consultation to customers.
• Address and troubleshoot customer issues, ensuring timely solutions.
• Document service activities and prepare detailed reports.

Requirements:

• Minimum NiTEC in ELectrical or Mechanical Engineering
• 2 - 3 years experience in servicing Medical Non-Imaging Devices

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 8-11 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 8-11 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 9-12 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

Responsibilities

• Provide the overall API/Micro Services design, solution and integration components of MircoServices platform aligned with Data Product Manager and Enterprise Architect.
• Manage Product/Project lifecycle, from requirement, design, technical construction, testing, acceptance, training, documentation and implementation, in accordance with Project Management Process and Methodology best practices. This includes:
• Perform business requirement analysis and do technical assessment to identify functional & non-functional requirements.
• Participate in pre-project activities such as estimation of project efforts, project budgeting, preparation of high-level project plan with project timeline and resource requirements and staffing and organization of project team.
• To work with the Product Manager to Plan, coordinate and communicate project plan, timeline and activities to the project team.
• Manage and coordinate project deliverables, ensuring their quality and configuration management.
• Maintain project issue register to keep close match of the project issues till their resolution.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Manage performance of the project team, guide the project team in resolving issues, and resolve conflicts within the project team.
• Monitor and track progress of projects and stay on top of the projects to ensure smooth execution.
• Provide periodic update on project progress to project sponsors and escalate project issues not resolvable at project team level to PSC team.
• Lead a team of developers on the build of API/Micro Services required by Industry and related projects. This includes:
• Provide leadership in the implementation of API/Micro Services using Spring Boot, Dockers, Kubernetes, CI/CD and other relevant tools.
• Define, configure and maintain API definitions to secure control and manage APIs. Maintain Swagger definition required to publish APIs.
• Build and test APIs for new and existing backend services to help facilitate development team migrations.
• Responsible for the documentation & maintenance of micro services catalogue for internal & external usage. Documentation will include Detail Design Document, API Technical Specifications & other necessary information to support the platform or assigned projects.
• Responsible for the maintenance of MircoServices platform ensuring platform meets SLA and activities which includes:
• Enhancement of tools, solutions and microservices associated with deployment and our operations platform.
• Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
• Support all planned maintenance activities, BAU activities for API/Micro Services including any emergency maintenance.
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.

Skills Requirement

• Bachelor's Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 7-10 years of overall experience in professional IT/software engineering.
• 5 years of experience as Technical Lead and have lead min 3-4 projects from scratch owning solution, design & implementation using API/Micro Services.
• 4 years of hands-on experience with various API technologies, Spring Boot, Spring Integration, Java, Kubernetes & Dockers.
• 3-4 years of experience leading development team and delivery management experience, with proven track records in managing and steering projects towards smooth execution and on time delivery.
• 2-3-years of experience implementing applications & services using Spring Framework, Spring Boot & other Java related technologies with CI/CD tool like Jenkins/Bamboo, Nexus, SonarQube, Bitbucket.
• Have implemented & well versed with digital/internet web technologies like RESTful Web Services, SOAP Web Services, ESB, JSON, XML, JSON Schemas, XML Schemas, HTML5, HTTP, FTP and JavaScript.
• Exposure in design and development of database tables, indexing, query and must have working experience using both SQL & No-SQL databases and DB integration with Application.
• Experience working & maintaining databases like MYSQL or Maria DB. Database experience hosted on cloud is a plus.
• Experience in use of project management and collaboration tools is required (E.g. Microsoft Project, Confluence, Jira Software, Kanban Boards, etc.)

• Interacts with clients on site and remote to meet complex requirements of a solution.
• Escalates unresolved problems and issues to the relevant third parties.
• Responds to escalated client requests.
• Escalates complex problems to the relevant third parties.
• Writes reports and proposals and completes and maintains project documentation.
• Assists with the documentation of standard operating procedures relating to installations and fixes.
• Acts as coach and mentor to more junior Implementation Engineers and Technicians.
• Assumes responsibility for the coordination of the activities of the junior Engineers, in line with performance targets.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Performs any other related task as required.

Knowledge and Attributes:

• Seasoned understanding and appreciation of technical design and business principles.
• Seasoned project fundamental and administration ability.
• Seasoned project skills which are demonstrated in the execution of installations and other assignments.
• Excellent customer engagement skills
• Demonstrate relevant domain specialist knowledge.
• Excellent verbal communication skills.
• Client focused and displays a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.

Academic Qualification and Certifications:

• Bachelor's degree or equivalent in Information Technology or Computing or a related field.
• Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIS, ACMP etc.
• Cisco Dev Net certification

Required Experience:

• Seasoned work experience in technical implementation engineering, specific to Networking technologies.
• Seasoned experience engaging with clients and conducting presentations.
• Seasoned report writing experience.
• Seasoned project management
• Seasoned experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
• Seasoned experience in diagnosis and troubleshooting

Brief Summary

• Basic up to $4000 + AWS + VB
• Office Hour 5 Days : 8.30am-5.30pm
• Working Location @ Pioneer
• Semicon - Cleanroom Environment

Responsibilities

• Assemble, test, and maintain mechanical, electronic, and automated equipment.
• Follow protocols to ensure quality control and optimal equipment performance.
• Ensure workplace safety and maintain an organized environment.
• Conduct wafer and die testing, as well as die sorting, per schedule.
• Uphold 6S standards within the Fab environment.

Requirements:

• Minimum 1 year of relevant experience.
• Hands-on, team player with a growth mindset and eagerness to learn.
• Open to Singaporeans only.

For consideration, kindly submit your CV by clicking “APPLY NOW”

*Or email your resume to [email protected] for a confidential discussion*

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106554 | Lavonne Lai Nai Xiang

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

We are looking for an Application Support Officer to improve the reliability of the existing systems and support the development of the new systems. The role is based in Singapore. It requires many interactions with the teams in Europe. Your main role involves around:

Production monitoring

• Monitor the global IT platform and execute the associated action when alerts are raised.
• Process (analyze, solve, document) incidents.
• Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
• Maintain monitoring systems and continuously share ideas to improve its effectiveness.
• Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
• Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
• Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

Support to users

• Process local user support requests (configurations, assistance,…)
• Collect regularly user feed-backs on system Run Quality and share it with development teams

Transversal

• Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
• Self-organize continuous learning on the IS systems and landscape
• Manage the IT part of the Singapore Business Continuity Plan
• Share improvement ideas with Business Analyst

Technical Skills

• University degree in IT Engineering or Mathematics.
• 2-6 years relevant experience in IT trading environment
• Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

Behavioral and social skills

• Interactive behavior : Active Listening and communication skills
• Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
• Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

Technical and functional skills

• Understanding of trading environment.
• First experience in live monitoring and application support of large IT systems
• Good technical knowledge on the Windows environment
• SQL skills
• Good Scripting skills

• To provide onsite technical and troubleshooting services covering below support activities within the required SLA time frame.
• Hardware support: Technical diagnosis and coordination with OEM vendors for repair of defective hardware for a variety of devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers etc.
• Software support: diagnosis and resolution of software functionality for both the operating system and standard desktop applications
• IMACD: physical installations, moves, adds, changes, and de-installs for a wide variety of supported hardware devices including desktops/laptops/workstations, mobile devices, tablets, meeting room equipment, printers and etc. and supported software
• Enhanced support for VIP users
• Coordinate with infrastructure teams to resolve issues with network, servers or other infrastructure devices or services that impact the normal work of end users
• Support hardware and software changes (e.g. hardware device change/refresh, system upgrade/migration, patch update, etc.) for end users
• Asset management support for end user devices by following defined processes
• Provide smart hand support for all kinds of hardware such as printers, servers, network devices, backup devices, meeting room equipment, scientific devices etc.
• Onsite support for events such as trade shows or special meetings
• Regular checks for IT Room devices and Meeting Room equipment when required
• Deployment services for large-scale efforts include asset auditing and discovery, project support, image integration, on-site installation, user self-installation, migration, and asset recovery governed with full project status and reporting

Job Requirements

• Diploma / Nitec in Information Technology, Computer Engineering, Electronics or related field
• 3 years of desktop support experience in Corporate environment
• 5 days work at Raffles Quay
• MNC work environment
• Salary $2700 - $3100

Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.

Key Responsibilities:

• Provide timely and effective technical support for application-related incidents and service requests.Troubleshoot and resolve application issues, both independently and in collaboration with development teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.
• Conduct root cause analysis for recurring issues and implement preventive measures.
• Collaborate with internal stakeholders to gather requirements and provide recommendations for application improvements.
• Maintain documentation related to application configurations, troubleshooting procedures, and known issues.
• Participate in application deployment and release management activities.
• Stay updated with industry trends and emerging technologies to drive continuous improvement in application support processes.
• Support UAT and Interface Testing.

Preferred Skillset

• Java

• Oracle Database

• MySQL Database

• Jira

• Excel

• Hosting Platform, include but not limited to: Tomcat, JBoss, IBM Websphere/Weblogic

Requirements:

• Must be Singapore Citizen or Singapore PR.
• Must have minimum 5 years relevant working experience.
• Strong technical knowledge and experience in supporting enterprise-level applications.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Experience with databases and SQL query language.
• Familiar with software development life cycle (SDLC) and ITIL principles.
• Excellent problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Ability to work under pressure and prioritize tasks in a fast-paced environment.
• Occasionally required to work late hours (to support application deployment) and weekends (to support UAT)