Total 2,660 technical support job vacancies in Singapore

Sales Support Admin

$2,200-$2,700
5.5 days (After 3 mths probation alternate Sat)
830am-530pm; 830am-12pm
Jurong East

Responsibilities:

• Handling sales enquiries;
• Preparing quotations;
• Order processing;
• Coordinate with operations team;
• Support project team for project sales

Requirements:

• Experience in sales / administrative roles
• Basic computer / MS office literacy

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Job Description

Responsibility of / Expectations from the Role

1 Responsible to handle coverage support (24x7 mobile support) and provide permanent solution / workaround depending on the nature of issue.

2 Collaborate with interface teams to troubleshoot any interface issues and provide resolution.

3 Collaborate with Business users and stakeholders to understand and troubleshoot issues and provide resolution.

4 Work with Infrastructure / Cloud operations teams for any change requests, issues, patching activities etc.

5 Perform deployment release management activities.

6 Collaborate with development squad to provide insights for defect fix by providing analysis performed.

Requriements

1. Programming language/framework: Java, Spring MVC, MySQL.

2. Hands-on experience in Linux & Shell.

3. Hands-on experience in SQL.

4. Hands-on experience in AWS services.

5. Experience in using ITSM tools.

6. Experience in Release Management activities.

7.Knowledge of Airline Domain.

8. Knowledge in Splunk & Datadog

EA Number: 11C4879

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

Job Overview:
We are looking for an IT Support Intern (Part-time/Full-time) to assist our team with everyday troubleshooting and configuration tasks. This role involves providing on-site technical support for staff, coordinating device repairs (e.g., Apple Store visits), and addressing routine issues at our retail locations.

Responsibilities:

• Respond to and resolve basic IT issues, including hardware, software, and network troubleshooting.
• Assist with routine tasks such as device reboots, marketing screen troubleshooting, and system configurations.
• Support staff with account setups, password resets, and other common IT needs.
• Bring devices to repair centers and ensure their timely return.
• Maintain IT asset inventory and provide documentation.

Requirements:

• Ability to commit 3-6 months.
• Pursuing a degree in IT, Computer Science, or a related field.
• Familiarity with Windows, Mac, and basic networking concepts.
• Strong problem-solving skills and customer service orientation.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt quickly.

Responsibilities:

• Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification, and escalation.
• Installation, re based desktops, notebooks, printers, scanners hardware components. Examples of such components are hard disk drive, CD-ROM drive, DVD-ROM drive, CD/DVD writer, multimedia kit, random access memory, processors etc.
• Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows XP/7 OS desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express and Chinese version of the similar software, etc.
• Installation of customer’s access and in-house applications.
• Provides support for queries, escalation, problem determination, resolution, and MAC – move, add and change.
• Printer Maintenance
• Provide Offsite Standby support for emergency incidents / cases after office hours on a rotational basis amongst the team personnel.
• Duty event of a dropped / missed call, the duty engineer is to return call within 15 mins of the dropped or missed call.
• Any other ad hoc duties as assigned by supervisor.

Requirements:

• Able to work in a banking environment and open for shift work in case required.
• Proficient in Microsoft Office applications (emails, Excel)
• SCCM (familiar with packaging) & must have printer troubleshooting experience.
• Good to have EUC Support, IT helpdesk /IT support experience desirable.
• General skills - Candidate to demonstrate a positive attitude, good customer service skills, resourceful, responsive, and pro-active. Pleasant personality

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

About the Client

Our client is one of the reputed MNC in Singapore

Responsibilities

• Provide technical support for Java / Avaloq-based applications.
• Diagnose and resolve technical issues in a timely and efficient manner.
• Analyze, identify, and resolve complex software issues.
• Debug and troubleshoot Java code to fix defects and performance issues.
• Utilize logs, monitoring tools, and other diagnostic methods to identify root causes
• Manage and prioritize incident tickets and service requests.
• Setting up complex production environments for web applications
• Escalate critical issues to appropriate teams and ensure timely resolution.
• Conduct root cause analysis and provide recommendations for preventing future incidents.
• Participate in the development and deployment of application updates and enhancements.
• Contribute to continuous improvement initiatives to enhance application support and performance.

Skills/Requirement

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in Java development and application support.Proficiency in Java, spring boot, Avaloq
• Experience in Payment Gateway integration
• Experience in Developement, Support in release and deployments
• Experience in Investigating critical production issues, daily batch issues and recovery
• Strong experience in Java, springboot, Kafka, Avaloq Scripting, Maria DB, Microservices

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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We are looking for a self-driven and motivated candidate to join our team in the delivery, support and maintenance of the Trading & Clearing Systems.

Responsibilities

• Working closely with various stakeholders, including solution vendors and platform specialist to deliver changes into production.
• Ensuring compliance for all internal controls and standard operating procedures. This will involve fixing vulnerabilities, extracting evidence for audits and maintaining system hygiene.
• Performing application recovery, non-functional testing, application verification and monitoring.
• Identifying break points, securities vulnerabilities, application anomalies and performing application troubleshooting.

Qualifications

• Bachelor's degree in Computer Science or Engineering from a reputable university;
• At least 4 years of working experience as System Analyst or IT Operations Analyst;
• Demonstrated competency in Linux, Windows Operating System and FIX protocols;
• Experience operating Cloud systems;
• Ability to write shell/python/SQL or power shell scripts;
• Good verbal and written communications skills;
• Operation and Production-first mindset;
• Ability to work on weekends and after office hours.

Location: Central

About the Role:
Ideal for someone who can work independently once tasks are handed over. While the role primarily involves recurring duties, there may be opportunities to support the team with new tasks as they arise.

Key Traits We’re Looking For:

• Independent and reliable, with the ability to handle tasks autonomously.
• Team players who are adaptable to supporting the team with evolving tasks.

Key Responsibilities:

• Portfolio Oversight: Support the daily management of portfolio activities across various asset classes.
• Operations Support: Handle compliance, documentation, and operational processes related to investments.
• Committee and Reporting Support: Assist in preparing presentations and reports for decision-making committees.
• Risk Monitoring: Support compliance and risk management processes, including analytics and monitoring activities.
• Trade Execution: Assist in executing trades across various financial instruments, such as bonds and market instruments.
• Team Coordination: Collaborate with team members to ensure timely and efficient completion of tasks.
  

Requirements:

• At least 5 years of experience in a similar role or a degree in a quantitative discipline.
• Proficiency in Bloomberg.
• Experience working with custodians and external managers.
• Knowledge of VBA, pivot tables, and advanced Excel functions is a plus.
• Familiarity with fixed income instruments is advantageous.
• Enjoys routine work, is a team player, and demonstrates attention to detail and meticulousness.

What We Offer:

• A stable role within a supportive and collaborative environment.
• Opportunities to apply and develop your expertise in investment operations.
• Exposure to portfolio management and risk oversight.

Interested candidates, please send in your updated resume in MS Word format to [email protected]

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

As we continue to expand and drive innovation, we are seeking a dynamic and experienced Support Manager to join our team in Singapore and oversee the support operations for our in-house digital products. As the Support Manager, you will be responsible for timely and effective resolution of customer issues and delivering exceptional customer service. The ideal candidate should have a deep understanding of digital products and applications, strong leadership skills, and a passion for customer satisfaction.

Job Description

Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Operation Support: Oversee and manage the support operations, ensuring efficient and effective resolution of customer issues and providing exceptional support to our in-house product.

• Ensure timely and accurate responses to customer inquiries and issues, maintaining a high level of customer satisfaction.
• Collaborate with cross-functional teams to identify root causes of issues and drive continuous improvement in product quality and development processes.
• Develop and implement strategies to optimize the support processes, including ticket management, issue resolution, and customer communication.
• Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of the support operations, identify areas for improvement, and implement corrective actions as needed.
• Collaborate with the product management team to provide customer feedback and insights for product roadmap planning and enhancement prioritization.
• Develop and maintain comprehensive documentation, including FAQs, troubleshooting guides, and knowledge base articles, to enable the support team to efficiently address customer inquiries.
• Stay up-to-date with industry trends and best practices in digital product support, customer service, and user experience.

Quality Assurance: Oversee QA/QC activities to ensure the highest quality and reliability of our in-house product.

• Develop and execute comprehensive test plans, test cases, and test scripts to ensure the quality and functionality of our in-house product.
• Collaborate with product owners, designers, and developers to understand software requirements, user stories, and acceptance criteria.
• Verify backlog items to ensure accurate implementation and alignment with customer requirements and expectations.
• Conduct User Acceptance Testing (UAT) for new product features and enhancements, collaborating with the development team to ensure functional requirements are met, and providing feedback on usability and potential issues.
• Provide regular updates on UAT progress, backlog verification status, and documentation efforts to relevant stakeholders.
• Ensure accurate and up-to-date documentation of UAT scenarios, test cases, and results.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: 1-2 years' experience in the IT industry is preferred.
3. Communication: Excellent communication skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint). Experience with JIRA or similar Project management tools.
5. Attitude: You're organized, meticulous, and always approach tasks with a positive attitude.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Rotational Basis - Work Hours & Possible Shift Patterns (Might be subjected to changes):

(1) 24/7:

1st shift - 7AM to 6PM

2nd shift - 11AM to 10PM

3rd shift - 9:30PM to 8AM

** this usually have 4 days/nights work followed by 3 days off

(2) Regular:

1st shift - 8AM to 5:30PM

2nd shift - 9AM to 6:30PM

3rd shift - 1PM to 10PM

**this is usually Monday to Friday, weekends off

What we are looking for:

Unix/Linux OS, Shell Scripting, SQL Queries, Control-M Job Scheduling

Job Objectives

• The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround.
• Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries.
• Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.
• Able to work in shift-based environment, support implementations during bank’s green zone.

Job Responsibilities

• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
• Good to have understanding and experience of ITIL methodology [service operation]

Requirements

• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
• Willingness to work across platforms – UNIX / open, AS/400 and mainframe

The Business Analyst will work closely with business stakeholders, IT teams, and wealth management experts to take down requirements, run business solutions and technology-driven innovations.

Role requires a understanding of Client Life Cycle Management under wealth management, Wealth Management products, and ability to translate business requirements into technical solutions.

The ideal candidate will have significant experience in business analysis, combined with a technology background, to support the organization's digital transformation and business growth initiatives.

Job Description:

• Partner wealth management stakeholders to understand and document business needs, analyse processes, and identify improvement opportunities
• Understand current systems and workflows, proposing optimized solutions that align with business goals and compliance standards
• Collaborate with IT and development teams to ensure the technical solutions meet business requirements
• Develop and document detailed business requirements, use cases, process flows, and functional specifications
• Define UAT test cases to test the business requirements
• Review of data and work to improve on data quality
• Facilitate workshops, meetings, and presentations to capture requirements and communicate project updates to stakeholders
• Act as a liaison between business units, technical teams and developers throughout the project lifecycle, ensuring alignment and addressing any challenges

Qualifications:

• 8-10 years of experience as a Business Analyst, with a focus on client life cycle management - wealth management or financial services.
• Proven experience working on technology-driven projects
• Good understanding of wealth management products such as investment funds, portfolio management, retirement planning, and advisory services.
• Experience with Agile software development methodologies and business analysis tools (JIRA, Confluence, etc.).
• Knowledge of data analytics, business intelligence (BI) tools, and reporting platforms is an advantage.
• Excellent communication skills, with the ability to work collaboratively and present complex information to non-technical stakeholders.
• Updated on industry trends, regulations, and technological advancements in wealth management

To apply, simply click the "Apply" button or send your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is expanding and actively seeking talented individuals. We encourage applicants to follow Percept Solutions on LinkedIn at https://www.linkedin.com/company/percept-solutions/to stay informed about new opportunities and events.

Job Responsibilities:

• Will be assigned to a project to provide technical support and department relevant responsibilities.
• Assisting C&S lead/technical manager & in charge for all civil / structural engineering matters being tasked
• Attending and being proactive in design coordination meeting with consultants / client.
• Preparing and reviewing of shop drawings / materials / MOS
• Ensure drawing registry is maintained and latest drawings / BIM models are available for all parties involved (site staff, CTD, suppliers and subcontractors).
• Ensure transmittal forms / emails are issued for latest drawings / BIM models when issued to CTD, suppliers and subcontractors.
• To study & review drawings / specifications in identifying discrepancies and issue queries to consultants accordingly via RFI
• Resolve technical issues on drawings and liaise closely with Consultants, all trades and authorities.
• Ensure BIM team update the drawings / BIM Model with the latest information available timely.
• Upkeep all submission, response for the submission and approval. Monitor the status of the submission and pursue response from the relevant parties once the response is due.
• Prepare as-built drawings / BIM Model and compile O&M Manual for submission.
• Attending VDC for civil / structural related matters. Cross check BIM model with contract drawings.
• To ensure works are carried out in accordance with drawings, specifications and PE design.
• To ensure material testing are carried out in timely manner and as per the specifications.
• To identify and resolve any potential site issues at the work site from technical aspect
• Attending sub-con meetings and technical meetings for structural related matters; prepare and circulate meeting minutes in a timely manner.
• Ensure all structural submissions (as-built, ST COS etc) are done prior to TOP application.
• Work with senior, PM and Site Manager in planning and executing temporary works.
• Preparing as-built drawings and submission of O&M.
• Assisting senior for structural matters related to CONQUAS assessments / submissions.

Job Requirements:

• Degree in Civil / Structural or a related discipline
• A minimum of 3 years of relevant experience for Structural engineer & 6 years of relevant experience for Senior engineer
• Proficient in Microsoft Office, AutoCAD and proficiency in BIM.
• Understanding of structural engineering principles and practices.
• Knowledge of authority submission requirement
• Able to communicate with consultants, client, authority/government agencies and site supervisors.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318
bayesrecruitment.com
EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Job Description:

• Understanding of Project Specifications, construction drawings and to ensure that all site activities comply with the regulations and client’s requirements
• Monitor site works to ensure the method statements and work procedure are strictly followed.
• Competent in carrying out supervision of structural works by identifying any non-conformity of contractor’s work site
• Ensure the Builder (incl. technical supervisors) executes the work in accordance to Consultant’s instructions
• Check drawings for discrepancies and highlight to Consultant, suggesting possible solutions to prevent delays
• Conduct quality inspections and quality control of materials used for the project
• To ensure proper documentation of site inspection records, safety records and approved /as-built drawings
• Maintaining and updating site records on progress of work, housekeeping and preparing reports
• Verify the contractors’ progress payment, claim in terms of work done and materials/equipment delivered and stored on site
• Witness all the inspection, testing and commissioning sessions performed by the contractors to ensure compliance with designs and specifications
• Report to project QP / Project Consultants Team & Resident Engineer on quality and progress
• Supervision of demolition of basement/foundation, ERSS construction and all other design works
• Possesses a complete understanding of local requirements, especially to comply with BCA's criteria for build-ability and safety assurance system
• To attend site, progress, variation and coordination meetings
• To coordinate with Resident Engineer with respect to C&S engineering works, architectural and M&E engineering works
• Period: 36 months
• Start from: December 2024

Requirement:

• Min Diploma in Civil Engineering, Construction Engineering, Architectural or equivalent
• At least 4 years of relevant experience in supervision of commercial buildings
• Resident Technical Officer Certificate accredited by IES / ACES
• Conversant in statutory code and requirements
• Good team player with strong interpersonal and communications skills essential

Please indicate project involved, expected salary and notice period required in CV.

We regret that only short-listed candidates will be notified.

For more posting, please refer to https://www.facebook.com/profile.php?id=61566487478500&mibextid=LQQJ4d

EY AI & Data is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors. We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are seeking a highly skilled and experienced Technical Lead to join our dynamic team. The ideal candidate will have a strong background in ETL engineering in Azure and Spark based frameworks. As an Technical Lead, you will be responsible for leading the design, development, and implementation of ETL processes and data integration solutions to support our data analytics and business intelligence initiatives.

Job Responsibilities

• Lead the design, development, and implementation of ETL pipelines to extract, transform, and load data from various sources into data warehouses and data lakes using Azure Data Factory/ Synapse, Pyspark, SQL
• Experience in files, API’s and streaming based ingestion.
• Familiarity with metadata-based ingestion frameworks
• Design routines to capture data quality and apply corrections
• Monitor and optimize ETL processes for performance, scalability, and reliability.
• Troubleshoot and resolve data integration issues in a timely manner.
• Understands the technical integration touchpoints with other solution components such as front end applications and data governance tools
• Collaborate with data architects, data scientists, and business stakeholders to understand
• Mentor and guide junior ETL engineers and provide technical leadership to the team.
• Stay up-to-date with the latest trends and best practices data integration technologies.

Key Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.
• 6 to 8 years of experience as a Technical Lead in Azure data engineering with expertise in ETL engineering and data integration techniques.
• Proficiency in PySpark
• Experience in implementation of data platforms in Singapore Government Commercial Cloud (GCC)
• Strong SQL skills and experience with relational databases and data warehousing solutions.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Qualifications:

• Experience with Azure cloud-based data platforms
• Certifications in Azure data engineering or related areas.

Our client specializes in power solutions, ensuring the delivery and maintenance of electrical supply.

• Perform technical assistance for different components and systems in power management and backup solutions.
• Liaise with end-users for on-site installation, commission, repair and maintenance.
• Ensure on-site work are carried out in safe manner and comply to safety measures.
• Monitor on maintenance contract to ensure work is carried out timely.

Requirements:

• Diploma in Electrical/Electronics Engineering or equivalent.
• At least 4 years of experience in offering technical support in the UPS/DC Power sector.
• Strong interpersonal, communication and presentation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job Description

• Industry/ Organization Type: Accounting & Secretarial Service Provider
• Position Title: IT Support Executive (Server Support)
• Working Location: East - Macpherson
• Working Hours: 5 days / Monday-Friday: 8.30 am - 6 pm
• Salary Package: Up to SGD 3500 + AWS + Project Incentive
• Duration: Permanent

Key Responsibilities

• Provide technical support to end-users of accounting and inventory solution
• Investigate, troubleshoot, and provide solutions to user
• Troubleshoot hardware/software issues on virtual server, windows server, network connection
• Responsible for the creation of all system documentation, prepare backup procedures, and ensure these are kept up to date
• In charge of server preventive maintenance, backup procedures, network and PC

APPLY NOW!!!

• Min. Diploma in Accounting, Information Technology or equivalent
• Min 2 years of working experience in implementation & technical support of accounting or inventory software
• Experience with setup & maintenance of Windows servers, virtual machines (HyperV, Citrix) remote desktops, routers, and Fortinet firewalls is a plus
• On-the-Job Training provided

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67934 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Scope of work:

1. To supervise work done on the Air-con unit in the room which carry by the workers or sub-contractor.

2. To monitor the daily safety and on-site schedule, check review drawing plan, spec, method of statement, work procedures, and rectification work on site.

3. To highlight and feedback if any irregularities, to the employer or consultants. Monitor work process and assignment given, prepare defect list if any, and ensure statutorily. Requirements are compiled by the authority.

4. You are to work closely with the Employer and the Management with safety requirements by the reporting site.

5. Need to have good computer knowledge.

Roles & Responsibilities

Key Objectives:

• To be part of the initial project delivery team to architect the solution design and de-risk the project.
• Analysis of business requirements.
• Design and implementation of full solutions.
• Identify integration issues and develop solutions to these issues.
• Coach and develop skills within a project team.
• Work effectively in mixed client and consultancy teams.

Role Competencies:

• Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry, or LOB.
• Mobilise and motivate a project team.
• Ability to organize and coordinate diverse groups in complex situations.
• Broad content experience across multiple lines of business.
• Broad technical appreciation, including ALL key SAP functionality and technology, and the ability to assess new technology solutions rapidly.
• Lead functional/technical architecture in complex SAP and non-SAP environments.
• Support the Programme Director in developing phasing strategy, plans, benefits cases, organizational structures,risks, and issues.
• Manage design workshops on multiple areas of expertise.
• Command the respect and confidence of other Solution Architects, Solution Directors, and the Commercial Team.
• Ability to develop HCL Axon’s methods and tools and contribute to Solution Team strategy.

Job Requirements:

• Minimum Bachelor's Degree in Computer Science/Information Technology/ Engineering or any relevant.
• Minimum 10 years+ of experience.
• Strong SAP implementation experience within the Asset Management line of business and cross-modular experience in PM/CS/PS/QM/A&D INDUSTRY SOLUTIONS etc.
• Knowledge of integration between PM and MM/HR modules.
• Maintenance Repair & Overhaul experience within asset-intensive industries.
• SAP EAM/MRO implementation experience - with 1project lifecycle.
• Experience in the implementation of SAP S/4HANA projects with architecture skills.
• Experience in implementing SAP solutions for the maintenance of assets in highly regulated environments
• Knowledge of HCL iMRO solutions.

Roles & Responsibilities

Key Objectives:

• To be part of the initial project delivery team to architect the solution design and de-risk the project.
• Analysis of business requirements.
• Design and implementation of full solutions.
• Identify integration issues and develop solutions to these issues.
• Coach and develop skills within a project team.
• Work effectively in mixed client and consultancy teams.

Role Competencies:

• Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry, or LOB.
• Mobilise and motivate a project team.
• Ability to organize and coordinate diverse groups in complex situations.
• Broad content experience across multiple lines of business.
• Broad technical appreciation, including ALL key SAP functionality and technology, and the ability to assess new technology solutions rapidly.
• Lead functional/technical architecture in complex SAP and non-SAP environments.
• Support the Programme Director in developing phasing strategy, plans, benefits cases, organizational structures,risks, and issues.
• Manage design workshops on multiple areas of expertise.
• Command the respect and confidence of other Solution Architects, Solution Directors, and the Commercial Team.
• Ability to develop HCL Axon’s methods and tools and contribute to Solution Team strategy.

Job Requirements:

• Minimum Bachelor's Degree in Computer Science/Information Technology/ Engineering or any relevant.
• Minimum 10 years+ of experience.
• Strong SAP implementation experience within the Asset Management line of business and cross-modular experience in PM/CS/PS/QM/A&D INDUSTRY SOLUTIONS etc.
• Knowledge of integration between PM and MM/HR modules.
• Maintenance Repair & Overhaul experience within asset-intensive industries.
• SAP EAM/MRO implementation experience - with 1project lifecycle.
• Experience in the implementation of SAP S/4HANA projects with architecture skills.
• Experience in implementing SAP solutions for the maintenance of assets in highly regulated environments
• Knowledge of HCL iMRO solutions.

Job Scope:

• Support Level 1 & Service tasks
• Ensure customer satisfaction in maintenance and support
• Analyse, Troubleshoot, solve assigned tickets by the Team lead.
• Formalize corrective action plans or local workaround within the SLA
• Solve or escalate the analysis to the Level 2 support
• Communicate regularly to keep the customer informed on the progress
• Maintain components of IT infra and backend, including Hardware and Software
• Replacements of Hardware/Endpoint equipment when faulty.
• Perform site administration activities – Regular health checks on endpoints, Regular restart of services, monthly report submission.
• Perform Preventive maintenance of servers and wide range of endpoint devices.
• Backup and Restore – Database backups, logs housekeeping, Image backup of endpoint, workstation, servers etc.,
• Perform OS Patching, Anti-virus update, security patching.
• Assist in Change/Service request deployment and testing.

EA License No: 96C4864

Reg. No.: R24121728

Job Description for Senior Desktop Support Engineer

Primary Purpose

This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.

Responsibilities

• Ability to guide the team and resolve incident escalated by Desktop Support Engineers in confirming the validity of the problem and seeking and researching for known solutions related to these more complex issues.

• Performed Desktop Support services to users

• This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

• Perform imaging/re-imaging

• Perform asset inventories

• Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

• Updates Incident records

• Creates and updates work instructions (where necessary)

• Document standards and procedures (where necessary)

Requirement

• Min. ITE/Diploma graduate with 3 years experience in desktop support

• Min 3 years experience in Microsoft Windows 10 and Microsoft Office 365

• Clear Spoken & Written English.

• possess at least one (1) of the following certifications or their equivalent:

o Microsoft 365 Certified: Modern Desktop Administrator Associate

o Microsoft Certified: Azure Administrator Associate; and

o Microsoft Certified: Azure Security Engineer Associate.

• Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages

• Demonstrate knowledge in the support of workstations, and related components

• Good verbal and written communication skills

• Good coordination skills

• Ability to prioritize effectively and work with a sense of urgency

• Effectively communicates with teammates and managers

• Customer service includes responding to questions and requests from clients, giving details about goods and services, and handling grievances.
• Transaction processing includes accepting orders, completing applications and paperwork, and managing returns and reimbursements.
• Customer interaction documentation includes keeping track of questions, requests, answers, and follow-up activities.
• Escalating problems: Making necessary phone calls to additional team members or departments
• Keeping track of client information, including updating databases and guaranteeing client satisfaction
• Customer feedback reporting: Providing reports on concerns and feedback from customers
• 5.5 working days

This advertisement is recruiting for two positions of Administration Support Service.

If successfully selected, you will be seconded to MOE secondary school located in Tanglin.

Contract Period: From 1 January 2025 to 31 December 2025

Personnel to be deployed at the following hours:

One Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 30min lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 30min lunch break

And other personnel to be deployed at the following hours:

• Mondays to Wednesdays, Fridays: 8:00am to 5:00pm, inclusive of 30min lunch break
• Thursdays: 8:00am to 4:30pm, inclusive of 30min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays
• Any change in reporting time will be subject to mutual agreement

The service required are set out as follows :

Provide administrative support to the Authority, duties will generally include:

• General administrative tasks such as typing, printing, checking and filling, issuing of items in school, etc.
• Attend all general queries, e.g. telephone and walk-in queries.
• Data entry.
• Assisting in events e.g. logistics matters.
• Perform any other administrative duties assigned.

The personnel shall minimally have the following qualifications, skills and experience:

• At least 2 years of experience in administration.
• Past experience in school admin and/or customer service.
• Proficient in MS Office applications.
• Effective communication skills.

This advertisement is recruiting for the position of Receptionist with Administration Support.

If successfully selected, you will be seconded to MOE secondary school located in Barker Road.

Contract Period: From 1 January 2025 to 31 December 2025

Option to Extend: for a further period of 1 Jan 2026 to 31 Dec 2026

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:15pm, inclusive of 45min lunch break
• Fridays: 7:00am to 3:45pm, inclusive of 45min lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Provide front desk support to the General Office:

• Administrative duties will generally include:

1. Manning the front desk to answer queries from public, parents and students
2. Handling of incoming and outgoing letters, packages, and deliveries
3. Handling all incoming calls to the school
4. Issuing of Graduation Certificates and Academic certificates to students
5. Updating students’ and staff attendance
6. Maintaining internal facility bookings in the Campus
7. Maintaining school internal calendar
8. Assisting in the photocopying of school materials
9. Assisting in the transport arrangements/confirmation for CCA and/or events
10. Assisting in office admin such as updating organisation chart and honour rolls, office equipment maintenance, ordering fruit baskets, preparation/setup of events venue, replenishing first aid box, stationery, sanitisers, tissue boxes etc
11. Attending to emergency cases by calling for emergency ambulance services when directed
12. Any other duties assigned by Admin Manager or supervising officers

The personnel shall minimally have the following qualifications, skills and experience:

• GCE 'N' Level Certificate or equivalent and above (education certification may be offset with relevant work experience)
• Good interpersonal, communication, analytical and negotiation skills
• Ability to multitask, work both independently and as a team
• Candidates must have at least 1 years of relevant working experience

Summary:

• Responsible for providing Application Support in all stages of the Information Team Management (>5 people across regions)
• Capability to resolve incidents & minimize downtime by effectively managing & escalating issues through different support levels.
• Maintain high-quality support by implementing best practices and continuous improvement processes.

What you'll do:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:

• Responsible for providing Application Support in all stages of the Information Technology (IT) application life cycle related to Sourcing / Retail organization;
• Responsible for handle change requests, Service request and Incident tickets; ensuring proper ownership and closure of these request/tickets
• Responsible to create and secure appropriate approvals for planned and ad-hoc system changes
• Perform escalation procedures to senior levels, annual capacity planning & ensure high availability of system up-time
• Collaborate with Business Analysts, Architects, Application delivery teams to drive ITIL best practices through Agile methodology
• Confirm / Follow Service Level Agreements (SLA) with users, which includes the level of application support maintenance
• Create documentation of the support services to be delivered based on each application’s functionality
• Ensure Project Transition into Business As Usual follows the gate review
• Manage the vendors service quality, support standards in accordance to corporate policies and agreed SLA guidelines
• Formulate a problem solving & decision-making approach to handle issues for a given application’s issues.
• Assess the need of training and plan for training sessions
• Prepare & Present Weekly and Monthly Reporting keeping teams accountable for their tasks
• Support IT audit activities when required / Maintain clear visibility of Active User Account / Password guidelines & Roles assignment
• Strong team player managing a team of 6 people across regions

What you'll need:

• Degree in Engineering, Computer Engineering/Science or Information Technology
• At least 7 to 9 years of relevant experience in Application Support and Operations
• Experience with PLM is required (Centric Software, CBX, Bamboo)
• Experience in Sourcing operations/ Retail environment is a bonus
• Must have handled activities like incident management, problem management, release management, root cause analysis, deployment and monitoring;
• Understand Software Development Life Cycle SDLC, experience working with business users, various IT teams and vendors in managing the project cost and project risk
• Experienced with ERP ( SAP, PLM, Inhouse bespoke Applications ), Reporting domains
• Excellent team player with the ability to communicate across all levels within the organization
• Positive attitude & able to work under pressure;
• Managerial experience required
• Excellent technical troubleshooting & problem solving skills
• Good level in English is a must
• Strong interpersonal & communication skills.

Element has an opportunity for an Technical Engineer to join our rapidly expanding team. In this role, you will manage the technical implementation of the Element quality management systems within Element Singapore and Malaysia business units. Direct responsibility to Principal Quality Manager with functional responsibility to General Manager. The position will require the candidate to be eligible for permanent employment in Singapore.

This role is based in Sungei Kadut Loop, Singapore.

Job Duties:

1. Training Program Development: (a) Design and implement standardised training programs for laboratory staff across all required locations, covering equipment operation, test procedures, and safety protocols. (b) Develop training materials, including manuals, presentations, and hands-on demonstrations.
2. Staff Competency Assessment: (a) Assess staff competency regularly through practical evaluations, written tests, and observation of lab practices. (b) Identify skill gaps and recommend tailored training sessions to address deficiencies.
3. Standardisation Across Locations: (a) Ensure consistent training and skill levels across all laboratories by implementing standardised processes and protocols. (b) Conduct audits to verify adherence to training standards and laboratory procedures.
4. Onboarding and Certification: (a) Train and certify new employees in laboratory operations, testing standards, and quality requirements. (b) Maintain records of staff certifications and ensure timely renewals.
5. Technical Support and Guidance: (a) Act as a resource for troubleshooting technical issues during testing procedures. (b) Provide ongoing support to ensure proper equipment usage and methodology adherence.
6. Regulatory Compliance: (a) Ensure all training programs comply with relevant industry standards (e.g., ISO/IEC 17025) and regulatory requirements. (b) Stay updated on changes in industry regulations and incorporate them into training content.
7. Multi-location Coordination: (a) Schedule and conduct training sessions at multiple sites, ensuring all teams receive consistent updates and refreshers. (b) Coordinate with laboratory managers to align training priorities with operational needs.
8. Training Evaluation and Feedback: (a) Evaluate the effectiveness of training programs through feedback, performance reviews, and testing outcomes. (b) Continuously improve training content and delivery methods based on feedback and evolving laboratory practices.
9. Documentation and Reporting: (a) Maintain comprehensive records of training activities, participant progress, and competency assessments. (b) Report training outcomes and compliance metrics to management regularly.
10. Cross-functional Collaboration: (a) Work closely with the Quality team and Operations teams to ensure training aligns with organisational goals. (b) Share knowledge of best practices across sites to drive continuous improvement.
11. Promoting Safety and Quality Culture: (a) Train staff on workplace safety practices, hazard identification, and emergency response procedures. (b) Reinforce the importance of quality control and accurate testing in daily operations.
12. Equipment and Technology Training: (a) Provide training on the use, calibration, and maintenance of laboratory equipment. (b) Introduce staff to new technologies or testing methods as they are adopted.
13. Benchmarking and Continuous Improvement: (a) Monitor industry trends and benchmarks to incorporate innovative practices into training programs. (b) Encourage staff participation in external workshops, certifications, and seminars to enhance their expertise.
14. Performance Metrics Development: (a) Define key performance indicators (KPIs) to measure the impact of training programs on laboratory efficiency, accuracy, and compliance.

Job Requirements:

• Preferred Civil Engineering Diploma or Bachelor of Civil Engineering Bachelor’s degree (or equivalent qualification) with ideally 5 years’ experience in construction materials testing.
• Experience of working in an ISO / IEC 17025 environment is a prerequisite.
• Effective organizational and time management skills with the ability prioritize activities.
• Excellent communication skills.
• Experience in participating in quality investigations, undertaking root cause analysis, developing corrective action plans, and ensuring the effectiveness of actions undertaken
• Requirement to keep up to date with changes in the quality landscape and maintain personal professional development.
• Ability to identify quality and technical problems and work with colleagues to determine effective and sustainable solutions.
• Ability to collaborate with colleagues and work effectively as part of a team