Total 17,144 Full-time technical support job vacancies in Singapore

Roles & Responsibilities

Key Objectives:

• To be part of the initial project delivery team to architect the solution design and de-risk the project.
• Analysis of business requirements.
• Design and implementation of full solutions.
• Identify integration issues and develop solutions to these issues.
• Coach and develop skills within a project team.
• Work effectively in mixed client and consultancy teams.

Role Competencies:

• Detailed knowledge of business requirements and solutions in their focus area (Technology, Industry, or LOB.
• Mobilise and motivate a project team.
• Ability to organize and coordinate diverse groups in complex situations.
• Broad content experience across multiple lines of business.
• Broad technical appreciation, including ALL key SAP functionality and technology, and the ability to assess new technology solutions rapidly.
• Lead functional/technical architecture in complex SAP and non-SAP environments.
• Support the Programme Director in developing phasing strategy, plans, benefits cases, organizational structures,risks, and issues.
• Manage design workshops on multiple areas of expertise.
• Command the respect and confidence of other Solution Architects, Solution Directors, and the Commercial Team.
• Ability to develop HCL Axon’s methods and tools and contribute to Solution Team strategy.

Job Requirements:

• Minimum Bachelor's Degree in Computer Science/Information Technology/ Engineering or any relevant.
• Minimum 10 years+ of experience.
• Strong SAP implementation experience within the Asset Management line of business and cross-modular experience in PM/CS/PS/QM/A&D INDUSTRY SOLUTIONS etc.
• Knowledge of integration between PM and MM/HR modules.
• Maintenance Repair & Overhaul experience within asset-intensive industries.
• SAP EAM/MRO implementation experience - with 1project lifecycle.
• Experience in the implementation of SAP S/4HANA projects with architecture skills.
• Experience in implementing SAP solutions for the maintenance of assets in highly regulated environments
• Knowledge of HCL iMRO solutions.

Deliver expert support and comprehensive administration of the Microsoft 365 cloud environment, ensuring a secure and reliable infrastructure.

Key Responsibilities:

• Independently research, design, implement, and manage Microsoft 365 solutions for the organization.
• Oversee the Microsoft 365 environment, maintaining optimal availability, reliability, and performance.
• Continuously monitor system health; review, analyze, and test system performance.
• Conduct annual refresh for hardware, including endpoint devices and network equipment.
• Provide regular updates, perform backups, and restore data as needed.
• Work with internal teams to enhance functionality and improve user experience.
• Facilitate onboarding and offboarding processes for new hires and leavers.
• Document system configurations, processes, and create IT user guides.
• Deliver high-level support, working with internal teams and external vendors to resolve both onsite and offsite issues (including vessel support).
• Travel internationally to support vessel IT systems when vendors are unable to resolve issues remotely.
• Serve as the IT procurement officer, managing vendor relationships with excellent vendor management skills.
• Track and manage billing and subscriptions for SaaS applications and Microsoft 365.
• Maintain an inventory of IT hardware and software assets.
• Perform daily, monthly, and annual IT operational checks.

Requirements:

• Minimum 1 year of experience managing and administering Microsoft 365 environments.
• Over 2 years of experience as L1 support in a mid- to large-sized enterprise.
• Strong skills in customer service, communication, and problem-solving.
• Able to work independently as well as collaboratively in a team.
• Familiarity with networking and firewall configurations is a plus, though not mandatory.

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

As a sales support administrator, you will:

1. Assist to list in SKUs, follow up on sales requests and action items.

2. Attend customer meetings ( in house or on site ) , take minutes and ensure follow up of action items.

3. Assist in Accounts Receivables , ageing debts follow up.

4. Assist the Accounts team in support duties.

5. General admin office support duties and as and when tasked by management.

6. Assist to manage marketing activities and programs.

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

Functioning as an OSO, you will assist the Estate Manager in facilities management and be responsible in carrying out cleaning duties, enforcing access control and maintaining the general appearance of the building and surroundings in accordance with the required standards.

You are required to provide logistical and simple administrative support in school operations and undertake any other duties as directed by the Estate Manager using the prescribed methods and frequencies in line with the requirements of the cleaning specification and safe working procedures.

Critical Work Functions and Key Tasks

• Ensure high and consistent standards of cleanliness of your designated area as assigned
• Clean designated areas using appropriate equipment or/and machinery with supplies as directed
• Assist the Estate Manager in pest control, such as supervising of fogging & anti termite treatment / surveillance
• Check and take measures to prevent mosquito breeding
• Assist the Estate Manager in facilities management such as reporting faults, accompany contractors for maintenance works, check /accept tasks carried out by contractors
• Assist in the management of donated goods, such as receiving, storage, stock taking, packing & distribution
• Provide logistic support for special events. Understand the requirement / overall layout / prepare the venue and clean up the site after the event
• Assist in enforcing Health & Safety procedures
• Report any Health & Safety issue to Supervisor
• To assist in kitchen operations and / or act as a relief for the kitchen crew when required
• Perform any other duties as assigned by the Estate Manager or Management

Requirements

• Some knowledge of maintaining facilities
• Some knowledge on food preparation & hygienic requirement

Job Summary:

The Applications Support Engineer provides technical support and maintenance for software applications, ensuring their optimal performance and availability. This role involves troubleshooting issues, implementing solutions, and collaborating with other IT teams to enhance system functionality. The Applications Support Engineer is also responsible for documenting processes, managing application configurations, and assisting in the deployment of software updates and patches.

Key Responsibilities:

• Application Support: diagnose and troubleshoot application issues reported by end-users or detected through monitoring tools. Provide timely and effective resolution to application problems, escalating issues when necessary.
  
• Incident and Problem Management: manage and resolve application-related incidents and problems, ensuring root causes are identified and addressed. Maintain an incident log and provide regular updates to stakeholders on the status of issues.
  
• Application Maintenance and Updates: work with development teams to deploy new versions and patches of applications and implement changes. Test and validate updates before deployment to ensure minimal disruption to users.
  
• User Support and Training: assist end-users with application-related queries and provide technical support. Conduct training sessions for users on new features or changes to applications. Develop user guides and support documentation to assist end-users.
  
• Configuration Management: manage application configurations, including settings, permissions, and access controls. Ensure that application configurations are documented and maintained in line with organizational standards.
  
• Collaboration and Communication: work closely with developers, system administrators, and other IT teams to resolve application issues. Communicate effectively with stakeholders, providing regular updates on application status and issues. Participate in project meetings to provide input on application support requirements.
  
• Continuous Improvement: identify areas for improvement in application performance and user experience. Propose and implement solutions to enhance application efficiency and reliability.
  

Requirements:

• Degree in Computer Science, Information Technology, or related field.
• Preferably 2 to 5 years of experience in application support, software troubleshooting, or a related role.
• Beneficial to have experience in an Aircraft Engine Maintenance Repair and Overhaul shop.
• Good knowledge of MS Excel, databases, SQL, and scripting languages (e.g., Python, PowerShell).
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Training provided for candidate without prior experience.

UnaBiz is the leading IOT company in Singapore. HQ in Singapore, with office in Taiwan, Japan, France, Spain and providing IOT solution globally.

Join the company that supplies solutions to established local and MNC like SIA, CBRE, JLL, Certis, Engie, and many more!

Job Descriptions:

• Collaborate with clients to understand their needs and tailor solutions that align with their business objectives.
• Stay updated on industry trends, competitor offerings, and emerging technologies in the smart workspace domain.
• Conduct product presentations and demonstrations that showcase the features and benefits of our smart workspace solutions.

Job Requirements:

• Candidate must possess at least Bachelor's degree in Electrical, Electronics, Software, or related field.
• Excellent communication and interpersonal skills, with the ability to present to diverse audiences.
• Strategic thinker with the ability to identify market opportunities .
• Demonstrated ability to negotiate and close deals with a customer-centric approach.
• Strong organizational skills and ability to manage multiple priorities effectively.
• Self-motivated and results-oriented, with a proactive attitude toward problem-solving.

Rewards:

• Competitive salary
• Free lunch in office provided
• Free transport to/from office

Technical Specialist/Up to $2,300 + Allowance + AWS

• Basic Salary up to $2,300 with yearly increment based on performance.
• 5 Days Work Week (Mon-Fri,8:30am - 5:30pm)
• Reimbursement of Transport claims from office to client site
• Company Medical Insurance and Approval Clinics Panel for staff Medical Consultation.
• Good career progression and attractive remuneration with generous bonuses.

Job Description:

This is a full time role for a Technical Specialist located in Ang Mo Kio. Our client makes sophisticated nurse call systems, enterprise reporting and analytics tools, and industry-leading software applications for caregivers and clinical staff and you will be responsible for performing preventive and corrective maintenance according to Standard Operating Procedures and Work Instructions. It also requires coordinating site work with sub-contractors and customers, as well as providing on-site support for systems testing, commissioning, and client training, both locally and overseas. Additionally, the position entails responding to emergency service calls during and after office hours, including public holidays, as part of a weekly standby rotation.

Qualifications:

Fresh / Entry-level / Relevant Experience for NTC2 / ITE / Diploma in Electronics or IT Engineering background. Certificate for Electronics / IT Engineering will be required upon interview.

(A) Specific:

• Responsible for on-site / off-site / remote troubleshooting, installation and commissioning of IT related solutions.
• Provide service support and maintenance to HQ & Site Office.
• Troubleshoot Desktop / Server / Network / Security / Printer.
• Perform routine maintenance tasks which includes update patches, asset tracking, and status update.
• Liaise with distributors / vendors on application and technical information.
• Prepare and update multimedia slideshow or festival E-Card.

(B) Safety:

• To follow the safety procedures, rules and regulation and eliminate or reduce hazard at the workplace.

(A) Education, Qualifications & Special Training:

• NITEC or Diploma in Information Technology / Computer Science.
• Job holder without the above qualification but with relevant experience would be considered
• Fresh graduates are welcome. Training will be provided.

(B) Knowledge & Skills:

• Required skills - Microsoft Outlook, Excel, Word and Power Point.
• In-depth knowledge of hardware and software.
• Up-to-date knowledge of the latest IT and software trends.
• Good working attitude, self-motivated and able to work independently.
• Ability to quickly establish good working relationships.
• Good communication skills (verbal and written).

(C) Experience:

• At least 1 year IT helpdesk support experience in technical support on network and application as well as troubleshooting desktop, server, network, security and printer.

• Assist Building Manager in the daily operations.
• Supervise, plan and organize a team of on-site contractors in carrying out planned and ad-hoc maintenance works.
• Investigate, check and analyze reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects, if required
• Carry out regular inspection to the facilities and systems and ensure their functionality and reliability.
• Communicate well in English (both spoken and written) and is expected to establish good working rapport with stakeholders.
• Ensure contractors carry out works in accordance with contract requirements, including evaluation of contractors’ performance and review of contract specifications.
• Follow up with term contractors on defects rectification after servicing work.
• Perform FSM duties

Job Requirements:

• Diploma holder in building maintenance facility/mechanical/electrical/real estate management/ Civil/ Structural.
• Minimum 3 years in relevant working experience.
• Fire Safety Manager certified
• Experience as a Fire Safety Manager role
• Prefer one with working experience in government project

Requirement

• Diploma/Bachelor's Degree in Mechanical Engineering or related
• Highly motivated and driven
• Strong interpersonal and communication skills.
• Team player
• 5 years of releated working experience

Role & Responsibilities

• · Create weekly performance reports.
• · Research the latest technology trends and assist in developing new products.
• · Develop relationships with clients.
• · Provide client support concerning any issues or questions about the products.
• · Help ensure client retention and satisfaction.
• · Update internal teams with product status presentations.
• · Discover cross-selling opportunities while reviewing customers’ design needs.
• · Acquire robust technical knowledge of all products and specifications.
• · Provide sales engineering support on products and services as needed.
• · Explain products and assess customers' new equipment, products, or services needs.

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Job Description:

• Provide support for IT troubleshooting end-to-end including service levels monitoring of both internal and outsourced IT service partners.
• Manage processes and data to meet the quality service and customer satisfaction standards.
• Collate, analyse and maintain data records for service standards tracking, dashboard reporting, audit and governance.
• Manage IT assets including storage and accounting of the laptops, coordination with partners for stocktake, maintenance, and top-up of centralised asset pool.
• Manage IT hardware tokens such as IT cards including collection, destruction, and distribution of cards to users.
• Manage IT accounts including coordinating with service partners for account creation, updates, enabling/disabling, deletion in accordance to prevailing IT and security policies.
• Manage IT provisioning and IT induction on new hires first day of work to issue them IT devices and orientate them on usage of the accounts and devices based on IT policies.
• Support rollout of IT projects / initiatives e.g. coordination with stakeholders and employees, data progress tracking. Facilitate authorisation of IT configuration changes, account access rights based on prevailing IT security policies.
• Educate and guide users on the policies, processes and their responsibilities in management of IT devices and accounts.

Skills & experience needed:

• Diploma in IT / Computing/ Engineering or ITE Certificate with relevant IT experience
• Good knowledge of IT and Microsoft Office software/applications (e.g. Excel) and ITIL foundation trained will be advantageous

Other Information:

• Location: Central & West (Has to be comfortable working at 3 different locations)
• Salary: $2,600 - $2,900
• Performance Bonus
• 14 Days Annual Leave
• Duration: 5 years contract (Yearly Renewable)
• Working hrs: Monday to Friday: 8.30am to 6.00pm (Hours might be staggered subjected to team lead)

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Working Location: Senja Care Home

The Senior Operations Support Executive (OSE)/Assistant Manager (AM) assists in nonclinical administration and support operations to manage the Care Home facilities and a team to run daily administrative, operational, logisitics, maintenance, safety and security activities required to deliver the required resident services to the healthcare team and residents of the Care Home. The Senior OSE/AM supports the Centre Director/Manager
and Chief Operating Officer (COO) in managing the various support operational services, as decribed in the next section, in an effective and efficient manner in accordance to stipulated service level standards.

• Deliver all support services of the Care Home and maintain targeted performance standards.
• Plan, coordinate and manage the various operational support services in providing day to day operations & administration, procurement & logistics support, cleaning, maintenance, safety and security services.
• Facility Assistants in supporting facilities management, food provision, laundry services, equipment maintenance, logistics, fire safety requirements, general administration support, provision of transport arrangements, and procurement of equipment and services.
• Work with and manage the outsourced vendors and ensure that their performance is up to stipulated service standards.
• Assists the CM to supervise and work closely with the following staff:
  1. Facility Assistants and / or outsourced vendors to ensure and upkeep the
  cleanliness of the general and common areas of the Care Home premise(s).
  2. Appointed maintenance contractors to provide proper and regular maintenance of all furniture, fixtures and equipment in the Care Home premise(s).
  3. Security staff or outsourced vendors to ensure physical security of the Care Home premise(s).
  4. Facility Assistants (Laundry) to ensure and maintain the proper laundering, folding and delivery of resident-related linen, clothing, curtains; maintenance of machinery, and coordinating of transport services to ensure timely exchange and delivery of soiled/clean linen. This includes management of drivers (if any).
  5. Healthcare/Facility Assistants or outsourced food vendors to ensure kitchen cleanliness, and the safe and proper management and handling of food in the kitchen.
  7. Handyman to ensure simple defects are rectified properly, safely and in a timely manner. 8. OAA/ MSW/ Finance Exec/CCR Exec to attend to internal / external customers’ enquiries and feedback.
  9. OAA to provide general administration include stationary supplies, office
  administration support
  10. Relevant staff on workplace safety and fire safety requirements to ensure compliance to organization and national requirements.
• Ensures proper maintenance of administrative records, general stores, office equipment and stationery. This includes tagging, tracking and management of inventory.
• Adheres to the procurement protocols for the procurement of equipment, supplies, etc, including preparation of the documentations required for procurement process, taking delivery and entering invoices for claims purposes.
• Assists to collate monthly duty roster for the respective section within the operations department.
• Leverages on the Integrated Healthcare Asset Management (IHAM) system to manage FM workflow and the company’s assets.
• Collates operational statistics and assist in the preparation of reports.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will lead the team and be accountable to the Centre
  Director/Manager in ensuring that the above-mentioned operations are carried out effectively and efficiently.
• The Assistant Manager will also be involved in tender projects and the preparation of reports.
• Takes on ad-hoc functions/projects and assist the Centre Director/Manager or COO in other duties as required.

Requirements:

• Degree. Candidates with Diploma can be considered if previously equipped with more than 3 years relevant operations and corporate experience performing similar functions.
• Knowledge of security operations, facility management, fire safety and work place health and safety.
• Applicants for the AM position should also have corporate experience in managing budgets, managing teams, preparing and making PowerPoint presentations, using Excel for data management and analysis, preparing reports, and developing tender documents (including specifications and evaluation criteria).
• Applicants for the AM position should be confident in their writing ability.
• Proficient in Microsoft Office applications.
• Meticulous with an eye for detail.
• Good communication skills and able to work with others.

Tasks & responsibilities

• Send periodic reminders to clients on key matters using standard templates
• Serve as the main point of contact for client follow-ups
• Conduct research on for related information
• Identify and recommend further opportunities to expand client services
• Work closely with internal teams to offer additional support and solutions
• Maintain a tracking system to ensure timely follow-ups on outstanding tasks
• Handling office administrative duties and paperwork which includes data entry, copying, scanning & attending to e-mails, etc.
• Update and maintain proper filing systems and records
• Coordinate with colleagues to achieve department goals
• Other Ad hoc Duties assigned

Qualifications & experience

• Degree in Business Administration or Law. Other qualification will be considered
• Prior experience in relevant field will be an advantage
• Excellent written and spoken communication skills in English
• Proficiency in Mandarin required to liaise with Mandarin speaking clients
• Positive working attitude, pro-active, good team player and able to work independently with minimal supervision
• High attention to detail and accuracy in data entry and paperwork
• Possess strong honesty, integrity and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Able to work under pressure

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave upon confirmation
• Birthday Leaves upon confirmation
• Long service award and cash incentive for confirmed employees
• Annual salary review & performance bonus for confirmed employees
• Company reward incentives for confirmed employees
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Training & Development

Responsibilities

Application Support:

Provide second and third-level support for Java-based applications.

Diagnose and resolve technical issues in a timely and efficient manner.

Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage

Troubleshooting:

Analyze, identify, and resolve complex software issues.

Debug and troubleshoot Java code to fix defects and performance issues.

Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

Work closely with development teams to understand application functionalities and dependencies.

Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.

Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

Participate in the development and deployment of application updates and enhancements.

Write and maintain documentation for application support processes and procedures.

Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

Manage and prioritize incident tickets and service requests.

Escalate critical issues to appropriate teams and ensure timely resolution.

Conduct root cause analysis and provide recommendations for preventing future incidents.

Any other ad hoc duties as assigned by supervisor.

Qualifications

Proficiency in Java and Java EE technologies.

Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).

Experience with databases (SQL, Oracle, MySQL) and writing complex queries.

Familiarity with version control systems (Git, SVN).

Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.

Experience with monitoring tools and logging frameworks.

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Generating sign ins for new hires during the onboarding process
• Resolving IT support requests from employees
• Answering employee questions regarding computer systems
• Gathering and analysing data to diagnose problems with computer systems
• Installing new software and hardware drivers and updating existing ones as needed
• Updating employees on the status of their service requests
• Logging all service requests and updating tickets as needed
• Enable faster and smarter business processes and employee productivity
• Serve as the subject-matter expert supporting Mac OS X, Windows, and widely used software and applications, such as Microsoft, Adobe, and Google Workspace
• Train employees in using software and hardware, and provide technical support when needed

ERP Application Support Manager

Location: Singapore

Department: ERP Application Support

Job Type: Permanent

Compensation: Base x 12 + VB + PB

Job Summary:

The Support Manager will lead the support team, ensuring efficient operation and support to customers. The role involves managing system maintenance, troubleshooting issues, and collaborating with various teams. A minimum of 5 years of ERP support experience, SAP B1 preferred.

Key Responsibilities:

• Manage the support team and ensure timely issue resolution
• Serve as the main point of contact
• Collaborate with cross-functional teams to troubleshoot and resolve issues
• Oversee system upgrades, patches, and performance monitoring
• Develop support processes and provide user training to enhance system adoption
• Ensure compliance with service level agreements (SLAs) and monitor system performance

Key Skills & Competencies:

• Strong knowledge of ERP, SAP B1 preferred
• Excellent troubleshooting, leadership, and communication skills
• Ability to manage multiple priorities and deliver under pressure
• Process-oriented with attention to detail and a focus on system improvements

Qualifications:

• Minimum Diploma or Bachelor’s degree in IT, Business Administration, or related field
• Minimum 5 years of ERP support experience, with at least 2 years in a managerial role
• SAP B1 preferred

Salary up to S$6,000

Working Location: Changi Business Park

Shift Timings:

• Morning shift: 6 AM – 3 PM
• General shift: 9 AM – 6 PM
• Afternoon shift: 2 PM – 11 PM
• Night shift: 10 PM – 7 AM

Job Responsibilities:

• Provide 24/7 rotational application support, including night shifts, weekends, and public holidays.
• Perform daily health checks, monitor production systems, and manage job scheduling to ensure SLAs are met.
• Troubleshoot and resolve production issues related to application performance and reliability across the software stack.
• Proactively identify system bottlenecks and resolve issues to prevent future problems.
• Implement continuous system improvements, such as job automation and performance optimization.
• Identify and fix software bugs, ensuring smooth operation of applications.
• Collaborate on incident and problem management processes to resolve issues and maintain service reliability.
• Monitor applications running on Windows and Unix environments, and ensure they are running efficiently.
• Utilize SQL Server/Oracle databases for troubleshooting and debugging, including writing and optimizing SQL queries.
• Support banking applications, particularly in environments related to Anti-Money Laundering (AML).
• Use monitoring tools, such as Grafana, to track system performance and resolve issues promptly.
• Continuously learn and adapt to new technologies as part of the support and improvement process.

Job Requirements:

• 3-5 years of hands-on experience troubleshooting full-stack applications, preferably in Java, Spring Boot, and Microservices environments.
• 3-5 years of working experience, ideally in the banking or anti-money laundering domain, with at least 1 year in a dedicated support role.
• Proven experience supporting production environments in Windows and Unix platforms.
• Strong proficiency in SQL Server or Oracle databases, with the ability to write and debug SQL programs.
• Familiarity with Unix/Linux/Windows environments and scripting.
• Experience with monitoring tools like Grafana is an advantage.
• Knowledge of GIT, Bitbucket, and Jenkins is a plus.
• Familiarity with Actimize or Hadoop is a plus.
• Willingness to learn and adopt new technologies.
• Willing to work various shifts, including early morning, general, afternoon, and night shifts, as well as weekends and public holidays.

Overview:

We are seeking passionate and motivated individuals who are eager to advance their careers in the dynamic fields of supply chain, logistics, and warehousing. If you are enthusiastic about driving efficiency, optimizing operations, and contributing to innovative logistics solutions, we invite you to join our team and grow with us. Your dedication and ambition will be key to our continued success and excellence in the industry.

Key Responsibilities:

1. Logistics Coordination:

• Coordinate inbound and outbound logistics to ensure timely delivery of goods.
• Communicate with carriers and suppliers to track shipments and resolve any issues.

2. Inventory Control:

• Maintain accurate inventory records and conduct regular stock checks.
• Assist in managing inventory levels to prevent shortages or overstock situations.

3. Procurement Assistance:

• Support the procurement team in sourcing and purchasing materials.
• Assist in negotiating with suppliers to obtain the best terms and prices.
• AP and AR invoice entry on NetSuite.

4. Data Management:

• Update and maintain supply chain databases and systems.
• Generate and analyze reports on supply chain performance and metrics.

5. Process Improvement:

• Identify opportunities to improve supply chain processes and efficiency.
• Assist in implementing new procedures and technologies to enhance operations.

Qualifications/Certification:

• Education: Diploma in Supply Chain Management, Logistics, Business Administration, or a related field.
• Customs authorised declarant (Optional)
• Experience:
• Previous experience in supply chain operations or logistics is preferred.

Skills:

• Excellent organizational, analytical, and communication skills.
• Proficiency in supply chain management software and Microsoft Office Teams 365
• Ability to identify issues and implement effective solutions.
• Strong attention to detail to ensure accuracy in inventory and logistics.
• Flexibility to adapt to changing priorities and work in a fast-paced environment.

Statement Of Purpose (Overall Purpose of Job)

Handle and provide IT duties within the Company.
*

Major Duties & Responsibilities*
(A) Specific :

• Responsible for on-site / off-site / remote troubleshooting, installation and commissioning of IT related solutions.
• To provide service support and maintenance to HQ & Site Office.
• Maintain and troubleshooting Desktop / Notebook / Server / Network / Printer.
• Perform routine maintenance tasks, which includes update patches, fixed asset tracking and status update.
• Maintain hardware and software inventory records for audit and asset management purposes.
• Protect the organizations value by keeping information confidential.
• Plan, develop and manage procedure for the smooth operations.
• Liaise with distributor/vendors on application and technical support.
• Prepare and update multimedia slideshow or festival E-Card.

(B) General :

• Handle and provide IT support within the Company.
• Manage and support daily operations and ad hoc requests and requirements.
• Others duties as assigned.

(C) Safety:

• Follow the safety procedures, rules and regulations and eliminate or reduce hazard at the work place.

Job Requirements

(A) Education, Qualifications & Special Training :

• NITEC, Diploma in Information Technology / Computer Science.
• Job holder without the above qualification but with relevant experience would be considered.

(B) Knowledge & Skills :

• Good working attitude, self-motivated and able to work independently.
• Required skill(s) : Microsoft Outlook, Excel, Word, Power Point.
• In-depth knowledge of hardware and software.
• Ability to quickly establish good working relationships.
• Good communication skills (Verbal and written).

(C) Experience :

• Possess at least 1 year IT helpdesk support experience.
• Experience in providing technical support on network and application issues.
• Maintain and troubleshooting Desktop / Server / Network / Printer.

• To review all Authority's and Contractor's drawings
• To provide all relevant endorsements required by the relevant authorities
• Supervise all civil, structural and geotechnical building works, both permanent and temporary
• To ensure that contractor had obtained all necessary permits and clearance to work
• To conduct site inspection and ensure that contractor(s) implement corrective actions and timely preventive/mitigation measures to protect surrounding structures
• Coordinate the contractor, AC, QP(D), and relevant agencies, including interfacing contractors and consultants etc for the works
• To review, evaluate and assess all formwork structures, formwork support systems etc
• To review and supervise safety, environmental and health matters
• To supervise the installation of instrumentation
• To supervise sanitary and plumbing installations, pump drainage works etc
• To review, evaluate and assess the monitoring of instrumentation and interpretation of the results and provide analytical results/presentations
• To review the Contractor's design and supervise all works

Criteria:

- Min 3 years of experience in Cut & Cover tunnelling or supervision of installation of monitoring instruments, collation of monitoring data and use of software for the presentation of monitoring data for analysis and interpretation.

- Diploma in Civil and Structural Engineering

- Possess a valid RTO cert by JAC of IES/ACES as QSS Singapore

Stand in rate to be discussed during interview.