Total 2,485 technical support job vacancies in Singapore

☑ Basic $5000 - $7000

☑ Permanent Role + High Variable Bonus.

☑ 5 Days (Mon – Fri: 8.00pm – 5.30pm )

☑ East Area, Semiconductor Plant

☑ MNC Builder

Job Description:

• Oversee project planning, scheduling, manpower allocation, and progress monitoring for semiconductor plant construction.
• Manage budgets for materials, manpower, and machinery, addressing delays or site emergencies effectively.
• Collaborate with Project Managers, Engineers, clients, and authorities to resolve site and compliance issues.
• Ensure safe, economical methods and strict adherence to project standards for smooth operations.

Requirements:

• Min. 3 years of experience in construction, preferably in semiconductor plant projects.
• Degree in Engineering/Architecture or equivalent qualification.
• Strong prioritization skills, ability to work independently, and meet tight deadlines.
• Flexible to work night shifts, weekends, and public holidays as needed.

Interested applicants are welcome to apply online with updated CV to [email protected]

Only shortlisted candidate will be notified

Yvette, Kam Soo Leng

Registration: R22107492

Monitors and controls the safe and cost efficient technical operation of all assigned vessels using the available resources, within the defined parameters of cost, commercial viability and operational excellence in line with Owners expectations. Ensure environmental compliance policies are upheld.

Ship technical support

• Understands the contractual agreements with customers to be able to deliver the same with regards to the ship management services for each assigned vessel, in a safe and cost efficient manner.

• Monitors the effective operation of the equipment and machineries of the assigned vessels, identifying potential discrepancies from operational standards and proposes and/or implements solutions that will enhance the efficiency, performance and safety of the vessels.

• Participates in the development of the maintenance and repairs plan for the assigned vessels and monitors its accurate execution in order to identify compliance of operations according to time schedule, quality of deliverables and budget.

• Projects the requirements in maintenance and repairs activities, spare parts and technical training of the assigned vessels in order to provide valuable information for the development of the budget and maintenance plan of the vessels. Upon approval, follows-up its accurate execution, identifying, reporting and providing solutions in potential discrepancies.

• Monitors all vessels trading certificates to ensure compliance with existing maritime legislation, safety regulations and operational standard requirements of all regulatory bodies.

• Oversees and monitors the overall technical operation of the assigned vessels, ensures the timely and accurate completion of dry-docking on budget and of other relevant shipboard maintenance and repair activities, in order to support the operational effectiveness of vessels and increase customer’s satisfaction and commitment.

Execution of technical inspections

• Manages all vessel visits, audits and inspections effectively right from planning

Education and Qualifications:

• B.S. degree in Mechanical, Electrical or Marine Engineering, Naval Architecture or equivalent, or

• Chief Engineer’s qualification.

Work Experience:

• 5 years of sailing experience as Senior Officer, or

• 5 years of shore experience as a technical superintendent with a ship management/owning company, or

• 5 year of combined experience of the above positions.

Job-Specific Skills:

• Strong knowledge of bulk vessels’ technical requirements and voyage regulations

• Excellent project management skills

• Very good negotiation skills

• Very good people management skills

• Team work and cooperation

• Very good organisational skills

• Worldwide operations require fluency of the English and Chinese language

• Willing to travel or relocate

• Well Established Company

• Working location at Woodlands, Senoko

• Working hour: Monday - Friday (8am – 5.30pm) & Saturday (8am – 12pm)

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Provide technical/ IT Support.
• System Hardware Integration.
• Liaise with client for the project.
• Access Control/ FR Installation & Configuration.
• Service Team Support.
• API Integrate for device.

Requirement

• Diploma / Degree in Computer Science and Technologies or equivalent.
• 1 - 3 years of relevant working experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Development experience in technologies like Java, Spring boot, SQL, Shells scripts, C#.net
• Experience of DevOps tools and framework to monitor applications.
• Enhance existing development, release, support process to maintain/improve service level & quality.
• Use dev-ops tools and frameworks to monitor applications and build recovery processes.
• Team player with good inter-personal skills and ability to work with other teams as well as with multiple cross-functional stakeholders.
• Min 7 years of total experience in Application Support / Development
• Provide Solution's and Coordinate with infrastructure activities for applications from initiation to go-live.
• Experience in Linux environments and command line tools.
• Good problem solving and process improvement skills, detailed and logical in thought process, able to articulate clearly and have good written and verbal communication skills.

This position play a crucial role in ensuring that customers derive maximum value from a product or service, ultimately fostering long-term satisfaction and loyalty. Their responsibilities typically include:

Customer Support: Serve as a primary point of contact for customers, addressing inquiries, troubleshooting issues, and providing technical assistance promptly and effectively.

Product Training: Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.

Onboarding: Guide new customers through the initial setup and implementation process, ensuring a smooth transition onto the product or service.

Cross-functional Collaboration: Work together with teams across the organization, including sales, marketing, product development, and support, to ensure a unified and positive customer experience

Requirement :

-1-2 year experience in customer support role

- Possess good HR payroll , leave system , CPF & OT claims concept

- Good communication skills and able to handle difficult customers

- Training will be provided

Mon to Fri 9am to 6pm

Interested candidate please share your updated copy of resume at [email protected]

( For fast response please drop message at whatsapp number- +65 96310776 )

Job Description

We are seeking a dedicated Support Engineer professional to join our team to ensure the smooth operation of our systems and applications. The ideal candidate will have strong technical skills and be able to collaborate with various departments to support and maintain our software systems.

Responsibilities:

• Monitor and troubleshoot production issues (Linux VMs, Vendor Product, SFTP).
• Collaborate with cross-functional teams to identify and resolve production issues.
• Perform root cause analysis and provide solutions to prevent future issues.
• Create and maintain documentation related to production issues and resolutions via JIRA.
• Implement and maintain processes and procedures to improve production support.
• Provide daily, weekly, and monthly reports on system performance and issue status.
• Ensure proper deployment and release of software updates & infrastructure patches/upgrades.
• Participate in on-call rotation and respond to production issues after business hours. There are two shifts, Morning (7 AM to 4 PM) and Afternoon (2 PM to 11 PM), running 7 days a week.
• Deployments during silent hours.
• Development work within the vendor product (about 10%-20% of time).

Preferred Qualifications:·

Bachelor’s degree in Computer Science or related field.

· 2–4 years of experience in Production Support or related role.

· Strong technical skills in Java, SQL, UNIX, and scripting languages.

· Ability to troubleshoot and resolve complex production issues efficiently.

· Excellent problem-solving and analytical skills.

· Effective communication skills to collaborate with cross-functional teams effectively.

· Willingness to participate in on-call rotation.

*************************************************************************************

Ashwani - R. No: R1114530
__________________________________________________

Helius Technologies Pte Ltd (Licence No: 11C3373)

Responsibilities :

• Support the technical team and construction team for all design matters.
• Review all technical documentation and drawings of the Project works.
• Work closely with consultant on the scope of services, design and project deliverables to enhance site efficiency and constructability.
• Manage design approval process and coordination with the clients, consultants and subcontractors in a timely manner to resolve all technical issues.
• Ensure strict compliance of the design in accordance with contractual requirements.
• Identifies and highlight to management and project team of any potential risks or issues that will impact project performance.
• Support tender team and prepare technical tender documents as per specifications for bidding of civil and structural engineering projects as when assigned.

Requirements :

• PE Board Recognised Degree in Civil Engineering
• Minimum 5 years of design management experience with at least 1 year of design experience in consultant firm.
• Strong coordination and collaboration with other disciplines.
• Good interpersonal and communication skills .
• Good organization and time management skills.

• Supports the technical team and construction team for all design matters.
• Reviews all technical documentation and drawings of the Project works.
• Works closely with the Consultants on the designs and project deliverables to enhance site efficiency and constructability.
• Understands and familiar with Authority approval/clearance of works including URA, BCA, LTA, PUB, etc.
• Manages design approval process and coordinates with the Clients and Consultants in a timely manner to resolve all technical issues.
• Ensures strict compliance of the design in accordance with contractual requirements.
• Ensures the distribution of all the approved and latest drawings and other relevant documents to the relevant parties.
• Prepares shopdrawings with in-house BIM team and obtains approval in advance to site installation dates.
• Raises queries to Client or handles Client’s clarification on technical requirements pertaining to the Project works.
• Prepares and presents design progress status and slides to KTC management, project team and Client as and when required.
• Strong coordination and collaboration with other disciplines (i.e. Architectural, MEP, BIM, etc.) on design to ensure delivery of high quality outcome.
• Supports tender team and prepares technical tender documents as per specifications for bidding of civil and structural engineering projects as and when assigned.
• Attends Technical Meetings, Coordination Meeting, Site Meetings, etc as and when required.

Job Responsibilities:

• Ensure vessel certificates are up-to-date and maintain e-documents within the system.
• Assist the Technical Superintendent or Manager in the preparation, monitoring, and control of repair and maintenance budgets for the fleet.
• Support the Technical Superintendent/Manager with the quotation and requisition processes for services and stores.
• Contribute to the creation of technical specifications for dockings and related operations.
• Review and follow up on Planned Maintenance System (PMS) reports from vessels.
• Oversee the tracking and submission of month-end reports from vessels.
• Carry out other ad-hoc tasks as assigned by the Technical Superintendent/Manager.

Job Requirements:

• Diploma/ITE in Marine Engineering or a relevant field (preference for Maritime or engineering majors).
• Excellent communication and interpersonal abilities.
• Proficient in MS Office software.
• Able to work independently.
• Ability to complete tasks within set deadlines.
• Effective team player.

- Proposed CAAS Extension of ATCC

Requirements:

- At least 5 years of supervisory experience in supervision of Civil/Structural works, RC & steel works.

- Experience in supervision of medium to large scale building works, piling works, temporary works, Ground Building Works (GBW) for Government Institutional projects.

- To provide full supervision works to ensure works are carried out in accordance to approved plans under Building Control Act.

- Assist QP to keep and maintain site records.

- Possess Degree in Civil Engineering recognized by PEB and registered with IES as Resident Engineer

- Registered with BCA/IES/ACES as site Resident Engineer

- Job site is at Sealand Road, Changi Area, must be willing to travel and work at that area

- Able to lead a team of site staffs.

Interested applicants to apply to:

[email protected]

Quote: SG510

Submit resume with photo including current and expected salary and contact no.

• Carry out the duties required as site supervisor under the Building Control Act and Regulations or other duties as required by other Authorities;
• Conduct site inspections and review, evaluate & assess method statements in relation to the project;
• Supervise and enforce site quality control;
• Responsible for the co-ordination of site works to ensure construction safety;
• BCA registered with recognized Degree in Civil / Structural Engineering;
• Recognized Degree / Diploma from recognized tertiary institution;
• Registered with IES;
• Minimum of 3 - 5 years relevant experience in the supervision of works similar in nature to the civil works;
• Prior LTA project experience is an advantage;
• Only Singaporean / SPR need apply.

Responsibilities

• Collaborate with stakeholders to gather, document, and prioritize business requirements.
• Analyse existing processes and identify areas for improvement through technology.
• Create high level technical specifications and functional requirements documents.
• Work with development teams to provide high level design and impacted systems.
• Conduct feasibility studies and impact analyses for proposed changes.
• Facilitate meetings and workshops to gather input and feedback from stakeholders.
• Assist in testing and validation of solutions to ensure they meet business needs.
• Develop and maintain project documentation, including user stories, use cases, and process flows.
• Provide ongoing support and troubleshooting for implemented solutions.
• Stay updated with industry trends and best practices to recommend innovative solutions.

Qualifications

• Bachelors degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience as a Business Analyst or Technical Analyst in a similar role.
• Strong understanding of software development life cycles (SDLC) and methodologies (Agile, Waterfall).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to translate technical concepts for non-technical stakeholders.
• Experience with data analysis tools (e.g., Excel) is a plus.
• Familiarity with project management tools (e.g., JIRA, Trello) is desirable.
• Experience in telecommunications industry is a plus.

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

About the job

A job with Merlin isn’t like a job anywhere else. With attractions around the world, from rollercoasters to wax figures, we don’t trade in suits, handshakes or briefcases. We trade in fun. In smiles, shrieks and spine-tingles. In Memories. In magic. But there are no tricks behind our magic. Instead, there are people like you. Passionate, dedicated people who are committed to making sure our worldwide attractions and guests’ experiences are the best they can be.

Due to continuing growth and development of Merlin’s attractions and brands on a global scale, we are looking for IT Support Analyst to join our Technology department on a permanent basis. The role will be based at Madame Tussauds Singapore (Sentosa Island).

Responsibilities

• Work with the wider IT Team to provide first class technical support to Merlin offices and attractions within region
• Promotion of the IT Service Desk to encourage adoption across the business as the single point of contact
• Consulting and advising users of all levels across Singapore and the APAC region
• Promote Continual Service Improvement and follow through with initiatives
• Promote and advocate security and governance policies
• Ensure IT standards are maintained and promoted across all IT disciplines.
• Ability to problem solve on more complex incidents and requests. Assisting with the coordination and resolution of major incidents.

Qualifications & Experience

• Proven experience in 1st or 2nd line technical support
• Must have experience with supporting Point of Sale Systems in Retail, F&B, Hotel and Ticketing such as Simphony, Opera, Accesso
• Field engineer experience is desirable
• ITIL Foundation
• Network support experience
• A Microsoft or Cisco based certification is desirable
• Technical skills – Troubleshooting, Windows 10/11, Office 365, Microsoft Cloud/Endpoint Manager, Apple, Android, Cisco Networking, Juniper Mist, Point of Sale (POS), Oracle, Digital signage, Kiosks, Ticketing System

The Benefits…

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects – ideal if you’re already fantastic and can quickly become even better (our magic can help here).

The local benefits include:

Medical & Dental Insurance
Sentosa Island Partner membership
Merlin Magic Passes that grant free entry for you & your guests to any of our attractions around the world
Development opportunities
Flexible working arrangements
And many more!

Here at Merlin Entertainments we are proud to have a diverse workforce, and we’re all about providing equal opportunities to the whole team. Because of this we are committed to an active all together programme which starts with our recruitment and selection process

We are looking for Speech and Language Therapist to be a part of our dynamic trans-disciplinary team of Allied Health Professionals which comprises Occupational Therapist, Speech Therapist, Physiotherapist and (Associate)/Psychologist. The team provides a range of rehabilitative and intervention programs to support our client's ability to participate in the home and community.

The team provides range of individual and/or group rehabilitative and consultative intervention programs in an educational setting, for clients age 5-6 years. The team aspires to maximize the holistic learning and development of clients to enable their independence and active participation in the natural settings.

Job Responsibilities:

• Assess and identify the individual needs of clients and formulate, develop and implement appropriate individualized/ group therapy programmes
• Apply pediatric and early intervention evidence-based practices in the intervention programme for clients
• Keep updated of development and research in areas pertaining to pediatric occupational therapy
• Be part of the trans-disciplinary team of therapist, social workers and psychologist in the programme
• Conduct workshops and training for both internal and external stakeholders

Job Requirements:

• Recognized Degree/Master in Occupational Therapy (listed in https://www.healthprofessionals.gov.sg/ahpc/apply-to-be-a-registered-allied-health-professional/lists-of-recognised-qualifications)
• Registered with the Allied Health Professions Council in Singapore as full registrant
• Candidate with 1-3 years of direct experience

Key Duties:

• Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices.
• Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely.
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met.
• Draft and update technical documentation such as administration & user guides.
• Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security.
• Source for product solutions and vendors/suppliers for required projects.
• Provide L1/L2 support and participate as a team lead or member in projects.
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller
• Strong knowledge of Cyber Risk and Cyber Security; familiarity with PDPA is highly preferred
• Experience with Veeam, VMware, and UNIX/Linux is an added advantage
• Experience in API/Web Programming and Database Administration is an added advantage
• Bilingual in English and Mandarin due to the need to liaise with overseas counterparts

Requirements:

• Min Diploma or Degree in Computer Science, Information Technology, OR/AND Certification in CCNA with one year of relevant experience
• Proficient in enterprise networking, including WAN, LAN, and VPN optimization implementation and support
• Skilled in administering Microsoft Server 2012 and later, Microsoft 365, and Google Suite products/services
• Familiar with internet architecture designs such as TCP/IP, DNS, DHCP, Proxy and Firewall

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

Recruit Now Pte Ltd

EA License No: 21C0845

Only shortlisted candidates would be contacted for interview.

We are excited to share an excellent opportunity to join our team as a Zscaler L2/L3 Support Engineer.

This role is ideal for IT Security professionals with a strong background in managing and supporting Zscaler services within a dynamic environment.

Role: Zscaler L2/L3 Support Engineer

Contract: 12 months (renewable based on performance )

Location: Changi, Singapore

Employer : NTT DATA Singapore

About Client : A Swiss wealth management group that provides private banking services to high-net-worth individuals, families, and corporations. The bank is known for its client-centric approach, independent advice, and strong financial base

As part of the Security Infrastructure Solutions Team, you will manage L2 and L3 tickets primarily for Zscaler while contributing to the development, operation, and enhancement of IT security services.

Key Responsibilities

Client Management (Internal Users):

• Deliver exceptional customer support with a highly customer-oriented mindset.
• Communicate technical information clearly and effectively.
• Provide advice and assistance for planning and executing virtual events.

Business Management:

• Manage and operate ZIA and other IT security-related services.
• Develop strategies to improve platform performance and stability.
• Design and implement automation strategies for team processes.
• Collaborate with stakeholders to analyse and integrate new features.
• Troubleshoot and resolve incidents, user issues, and initiate bug fixes.
• Maintain technical documentation, including architecture and security parameters.
• Evaluate and procure security systems and tools while applying best practices.

Regulatory Responsibilities:

• Uphold values of honesty, integrity, due diligence, and fair dealing.
• Manage risks and ensure compliance with applicable laws and regulations.

Required Skills

Personal and Social:

• Minimum 5 years of technical, customer-focused experience.
• Strong ability to work independently and as part of a team.
• Effective communication skills with a proactive, solution-oriented approach.

Professional and Technical:

• Analytical thinking and ability to assess impact and prioritize tasks.
• Hands-on Windows and Linux administration skills.
• Proficiency in scripting (Python, Bash/Shell, JavaScript).
• Experience with GIT, REST, Regular Expressions, and automation tools like Ansible and Terraform.

Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer - Commission based

Calling for Supermoms, Superdaddy, Superhero YOU!

YES! You are THE ONE! We are hiring Recruiter (WFH, Remote Support)/ Call Support/ Telemarketer) who are keen to take on flexible-work arrangement as a Recruiter cum Telemarketer.

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Call Support Specialist/ Telemarketer (WFH, Remote Support) - Commission based

STAR CAREER is hiring Call Support Specialist/ Telemarketer (WFH, Remote Support).

If you are keen to Work from Home (WFH) as a Call Support Specialist/ Telemarketer (WFH, Remote Support).

We want you and we would like to journey with you to help you achieve your next career purpose that commensurate with an attractive benefit/ Commission and an integrated work life harmony.

Come, join our Team!

Interested applicants, we are waiting for you… wait no further and send over your MS word resume over to us.

Job Requirements

• Good track record in providing Customer Service/ Telemarketer.
• Proven experience as Recruitment Consultant, HR Consultant or similar position will be an added advantage
• Min. 2 years of Customer Service/ Telemarketer/ Cold-calling in a Call Centre environment experience.
• Experience working as a Telemarketer in a Bank or Contact Centre environment is highly desirable.
• Able to communicate effectively and professionally over the phone.
• Confident and pleasant personality
• Enjoy talking to people over the phone.
• Willing to learn the traits of recruitment.
• Able to work independently and as a team

**Incumbent must be CEI Certified or willing to go for the CEI course is required.

Candidate must be willing to take on a Commission base role.

Please contact us or apply in-confidence your update MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Job Scope: Technical Manager – Mediapro AV Pte. Ltd.

The Technical Manager is responsible for overseeing the technical aspects of Mediapro AV Pte. Ltd.’s operations, ensuring the delivery of high-quality AV solutions, and managing the technical team. The role requires expertise in AV technologies, team leadership, and a strong focus on

innovation and efficiency.

Key Responsibilities:

1. Technical Operations Management:

◦ Oversee the installation, operation, and maintenance of AV systems and equipment.

◦ Ensure all technical activities align with project requirements and company standards.

◦ Monitor and optimize the performance of AV solutions during events and installations.

2. Team Leadership:

◦ Lead, train, and manage the technical team, ensuring high performance and efficiency.

◦ Allocate resources and delegate tasks based on project needs and team capabilities.

◦ Foster a culture of collaboration, innovation, and continuous learning.

3. Project Technical Support:

◦ Collaborate with project managers and sales teams to understand client requirements.

◦ Provide technical expertise in designing and implementing customized AV solutions.

◦ Troubleshoot and resolve technical issues during project execution.

4. Innovation and Development:

◦ Stay updated on the latest AV technologies, trends, and best practices.

◦ Recommend and implement new technologies to enhance service offerings.

◦ Drive continuous improvement initiatives to optimize technical operations.

5. Client and Stakeholder Communication:

◦ Act as a technical liaison between clients, vendors, and internal teams.

◦ Provide technical consultations and demonstrations to clients.

◦ Ensure client satisfaction with the technical aspects of projects.

6. Quality Assurance and Compliance:

◦ Maintain high standards of quality in all technical operations and deliverables.

◦ Ensure compliance with safety regulations and company policies.

◦ Conduct regular audits and inspections of equipment and systems.

7. Reporting and Documentation:

◦ Prepare technical reports, including equipment usage, project updates, and maintenance logs.

◦ Maintain accurate documentation of technical processes and configurations.

◦ Report on team performance and project outcomes to senior management.

Key Performance Indicators (KPIs):

• Quality and reliability of AV solutions delivered.

• Efficiency in troubleshooting and problem resolution.

• Client satisfaction with technical services.

• Implementation of innovative technologies and solutions.

• Team performance and professional development.

This role is critical for ensuring the technical excellence of Mediapro AV Pte. Ltd.’s services, maintaining client trust, and driving innovation in AV solutions.

Working Hours: Mon-Fri (8.30am – 5.30pm)

Job Summary:
The face-to-face IT Support role will be responsible for providing on-site technical support to customer users, resolving software and hardware issues, and answering IT related questions. This role requires strong problem-solving skills, a customer-centric approach, and the ability to communicate technical information clearly to non-technical staff.

Key Responsibilities:

• Provide and maintain exceptional customer service, ensuring timely, efficient, and professional responses to all customer inquiries and issues.
• Install, upgrade, support, and troubleshoot Windows or Mac operating systems and applications, such as Microsoft Office or other authorized desktop software.
• Diagnose and repair hardware issues on computers or facilitate the warranty process as needed.
• Utilize technical expertise to support corporate-issued desktop, laptop, and mobile devices, as well as network, email, and other related services.
• Offer ideas and solutions to prevent recurring issues that impact client computing support and overall employee productivity.
• Collaborate closely with remote IT teams to ensure system functionality and adherence to processes.

Qualifications:

• Diploma in computer science, Information Systems, or a related field.
• Minimum of 3 years of experience in IT support, particularly in deskside support roles, troubleshooting various PC software and hardware issues.
• In-depth knowledge of PC hardware, operating systems (Windows, macOS), software applications, and a basic understanding of IT infrastructure (network services, VPN, etc.).
• Exceptional troubleshooting and problem-solving abilities.
• Strong communication skills, with the capacity to explain technical concepts to non-technical users.
• Microsoft, Mac, or other relevant certifications are a plus.

Soft Skills:

• Exceptional customer service orientation and customer-focused abilities, combined with patience and a positive attitude.
• Ability to thrive in a fast-paced and demanding environment.
• Capacity to work independently and as part of a team, demonstrating initiative, self-motivation, and self-discipline.
• Effective prioritization and management of multiple tasks.
• Commitment to continuous learning and adaptability to new technologies.
• Fluent English communication skills.

Qualification & Experience:

• Total 7+ years of overall IT experience.

Technical Knowledge/Skills:

• Technical leadership and hands on experience in architecting and deploying solutions on Azure/AWS or GCP
• Experience building & deploying highly available and low latency systems as service-oriented architecture, event driven architecture using Spring Boot, Kafka
• Experience with Dockerand container orchestration solutions (eg. Kubernetes) and Helm
• Understanding and using Continuous Integration (CI) systems (eg. Jenkins, Gitlab CI)
• Experience in managing high availability (eg. Keepalived, ALB, Elastic IP, DNS Load Balancer)
• Technical documentation writing skills to prepare architecture documents, proposals & guidelines
• Ability to learn and deep dive into new technology and business domains, and to troubleshoot problems in unfamiliar environments.

Nice to have Qualifications:

• Knowledge/experience with Terraform/Ansible
• Strong knowledge on API Management and Integration using APIGEE API Management platform
• Private Banking or Asset Management knowledge/experience
• Cloud architect certifications
• Kubernetes Certification
• Working knowledge of Scrum framework

Job description

• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Influence technology strategies and decisions with a high-level of expertise and knowledge
• Provide direction and support to ensure compliance with relevant legislative specifications and standards
• Lead a team of staff developing products, and address training needs when necessary
• Coordinate the regular testing of products to address faults, and provide evaluations in order to improve them
• Act as a key contact with customers who have technical issues

MNC Oil & Gas manufacturing industry.

• Working days: 5 days
• Location: Tuas South, shuttle provided
• Benefit: AWS, VB, Annual leave, medical claim, etc.

Job Scope:

• Develop and grow accounts; generate new business opportunities.
• Assist in inventory control
• Manage outdoor and indoor sales, handle customer inquiries and quotations, and process orders.
• Respond to inquiries, negotiate prices, meet sales targets, and provide market feedback.
• Process sales orders accurately; maintain records and compile monthly reports.
• Meet sales targets, grow business, fulfill customer orders, develop strong relationships, and recruit new customers.
• Conduct customer visits and build strong relationships
• Perform other ad-hoc tasks

Requirements:

• Knowledge of products, systems, and current market
• Prefer to have at least 5+ years of experience in a sales environment
• Preferably with alloy steels and nickel alloys knowledge

Aurora Asia Pacific (21C0671)|Ying Kee (R21103783)