Total 2,080 Manager technical support engineer job vacancies in Singapore

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Assistant Technical Manager

Our client provides logistics services for different industries. They are currently seeking for Assistant Technical Manager to manage day to day technical and logistics facility functions.

The role of the Assistant Technical Manager includes:

• Responsible for the smooth running of resources/equipment to optimize efficiency of the bagging & warehousing operations in the Company.
• Responsible for the proper building maintenance/facilities of Company’s premises, where we are accountable.
• Ensure that all equipment/facilities meets statutory requirements, where required.
• Interface with customers on the study and improvement of equipment efficiency.
• Management of and optimization of services by vendors and contractors.
• Oversee spare part and inventory management
• Accountable for the overall Technical KPIs.

Job Requirement:

• Degree in Mechanical or Electrical/Electronic Engineering or relevant degree holder.
• About 5 years managerial experience in a logistics and/or manufacturing background is required for this position.
• Strong ability to interact with all levels in the organization inclusive of customers, contractors and vendors.
• Possess an established network of vendors & contractors and proven ability to manage them.
• Good analytical ability and sound working equipment knowledge
• Excellent management and communication skills.
• Possess a valid class 3 driving license.

Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving Last Drawn Salary for the most recent 2 positions (breakdown of basic salary, allowance, bonuses etc), Expected Basic Salary and availability.

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)
Posting Personnel: Win Hui
EA Personnel Reg No.: R23115634

Kindly send in your latest job resume without your NRIC numbers and other ID numbers.

For job resume(s) that contain NRIC numbers and/ or ID details, it may not be processed and your job application may be rejected due to improper submission of job application details. Please refer to the advisory guidelines on the PDPA for NRIC numbers and other ID numbers.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Technical Project Manager experienced in multidisciplinary product development (ME, EE, FW) within medical, automotive, or consumer electronics sectors who specializes in managing Accessory projects, coordinating with R&D, and ensuring NPI success with stakeholders and PLM compliance.

What you will do

Project Management:

• Project manager experience managing multidisciplinary functions (ME, EE, FW etc) to develop complete product in product development sector (medical, automotive, consumer electronics)
• To manage Accessory development projects with external suppliers (ODM/ OEM/ JDM development model) as a Project Manager role and work closely with R&D cross-functional team as well as support functions such as Marketing, Regulatory, SCM, Quality, Logistics, Procurement, Production teams.
• To monitor closely project schedule, cost and quality of each assigned projects to achieve on-time delivery of product with good quality and within approved budget
• Ensure regular project status reporting to stakeholders and senior management, while strictly adhering to the PLM process for product development execution.

New Product Introduction:

• Lead new production introduction for Accessory products, collaborating with R&D and cross-functional teams (Logistics, Quality, Procurement, external suppliers).
• Coordinate new product introduction and transfer planning for Accessory products, ensuring alignment with pilot runs and ramp-up activities across manufacturing sites; collaborate closely with Logistics and Procurement for initial 3-month material planning post-launch.

What you bring

• Bachelor's Degree in Engineering (Mechanical/ Electrical Electronics) or related fields
• 5 to 10 years of relevant experience in technical project management (ODM/ OEM/ JDM development model)
• Project Management in product development sector (medical, automotive, consumer electronics)

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Responsibilities:

• Manage and oversee the technical team responsible for the design, implementation, and maintenance of the company.
• Lead and supervise a team of technicians and engineers in the installation, configuration, and troubleshooting.
• Collaborate with clients to understand their security requirements and provide customized solutions.
• Conduct site surveys and assessments to determine optimal security system installations.
• Design and develop security system architectures and infrastructure.
• Ensure compliance with industry standards and regulations in the implementation of security solutions.
• Provide technical support and guidance to clients, team members, and internal stakeholders.
• Manage project timelines, budgets, and resources to ensure successful project completion.

Requirements:

• Degree or Nitec in Engineering or equivalent.
• Minimum of 5 years of experience in the security solutions industry.
• Prior experience managing and leading technical teams.
• Strong knowledge of security systems, including CCTV, access control, and intrusion detection systems.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide technical support to the clients.
• Lead and supervise a team of technicians and/ or engineers in the installation, maintenance, and troubleshooting.
• Collaborate with clients to understand their requirements and provide customized solutions.
• Conduct site surveys and assessments.
• Ensure compliance with industry standards and regulations.
• Provide technical support and guidance to clients and internal teams.
• Follow up maintenance contract and ensure work completion on time.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Electrical, Electronics Engineering or equivalent.
• At least 3 – 5 years of relevant experience in DC system or UPS industry.
• Ability to start work within short notice is advantageous.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Lead and manage a team of Field Application Engineers.
• Collaborate with sales teams to understand customer requirements and provide technical solutions.
• Provide technical guidance and support to Field Application Engineers in customer engagements.
• Develop and maintain relationships with key customers and partners.
• Manage and prioritize multiple projects and resources.
• Ensure timely and successful completion of customer projects.
• Conduct performance evaluations and provide coaching and mentorship to team members.
• Work closely with cross-functional teams to drive continuous improvement and innovation.

Requirements:

• Diploma/ITE in Electrical Engineering, AV Technology, or equivalent.
• At least 5 years of experience in post-sales technical support for audio visual products is preferred.
• Prior experience in automation programming will be an added advantage.
• Strong technical knowledge and understanding of audio-visual systems and equipment.
• Excellent troubleshooting and problem-solving skills.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Provide post-sales technical support for audio visual products and systems.
• Coordinate with clients and internal teams to ensure smooth project implementation and customer satisfaction.
• Conduct site visits and inspections to assess technical requirements and provide recommendations.
• Troubleshoot and resolve technical issues related to audio visual systems.
• Assist in the configuration, installation, and calibration of audio visual equipment.
• Collaborate with sales and marketing teams to support product demonstrations and presentations.
• Assist in the preparation of project documentation and reports.

Requirements:

• Diploma/ITE in Electrical Engineering, AV Technology, or equivalent.
• At least 5 years of experience in post-sales technical support for audio visual products is preferred.
• Prior experience in automation programming will be an added advantage.
• Strong technical knowledge and understanding of audio-visual systems and equipment.
• Excellent troubleshooting and problem-solving skills.

Interested candidates who wish to apply for the advertised position, please send in your latest resume to [email protected].

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

• Position: Technical Sales Manager (Manufacturing Automation Machines) – Up to $6,500 + Commission
• Location: Woodlands (4 Bus Stops from Admiralty MRT)
• Working Hours: Mondays to Fridays | 8:30am to 5:30pm
• Salary (commensurate with experience): Up to $6,500 + Commission + AWS + Variable Bonus (Up to 2 months) + 12 – 16 Days of Annual Leave + Medical Benefits
• Duration: Permanent
• Industry: Mechanical Engineering

Responsibilities:

• Working together with sales team to maintain or excel monthly sales.
• To help in the servicing of customers in terms of conceptualizing of machine processes, writing up of proposals and quotations.
• Assist Project Manager in the planning of capacity to ensure timeline is being met. This will be done with the help of a Master Project Schedule.
• Coordinate with internal and external designers on the customer requirements to ensure customer needs are met.
• Project monitoring to ensure timely delivery of goods.
• To be involved in the process of new business development in new areas of industries.
• Involved in public relations taking care of overseas partners and customers.

Requirements:

• Nitec / Higher Nitec / Diploma in Mechanical Engineering with at least 3 years of Manufacturing Automation Machines.
• Knowledge in CAD software and common Microsoft software is required.
• Frequent traveling may be required.
• Class 3 driving license added advantage
• Bilingual in English & Mandarin to liaise with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Responsible for the planning, coordinating and managing of all maintenance activities for all sites to ensure its operational availability
• Plan and manage manpower needs
• Develop maintenance standard operating procedures (SOP) and ensure implementation
• Analyse failures trends and implement corrective actions
• Manage and Monitor equipment inventory
• Monitor expenses and control the budget
• Manage relationships with all relevant stakeholders
• Conduct regular performance review with customers
• Ensure proper record of all documentation are kept
• Reviews procedures to modify maintenance procedures for better optimization of resources
• Train, manage and develop staff under his charge
• Ensure compliance on health and safety policies

Requirements:

• Diploma in Information Technology / Electrical Engineering or related discipline
• Good analytical, problem solving and facilitation skills
• Good planning and organizational skills
• Good communication and interpersonal skill
• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Proficient in Microsoft Office
• ITIL certification preferred
• Working experience in security systems or related field will be an advantage

Clarice Lim (R1656152) | Anchor Search Group Pte Ltd(17C8528)

Join our Digital-IT (IT Support and Infrastructure) team to administer and enhance our IT systems. Enjoy a stable work environment with a small team that is friendly, helpful, and encourages a healthy work-life balance. You will manage our IT infrastructure, provide technical support, and ensure system security, along with administering Microsoft 365 services and FortiGate Firewall.

Key Responsibilities:

• Infrastructure Management: Maintain servers, networks, and hardware.
• Technical Support: Troubleshoot and resolve hardware/software issues.
• System Security: Monitor performance and ensure IT system security.
• Installation & Configuration: Set up and maintain IT equipment/software.
• Vendor Liaison: Coordinate with external vendors and handle IT procurement.
• Documentation: Maintain IT process and procedure documentation.
• Microsoft 365: Manage services like Exchange Online, SharePoint, Teams, and OneDrive.
• Network Security: Manage FortiGate Firewall for network security.
• Project Participation: Support IT projects and initiatives.

Qualifications:

• Degree or diploma in Information Technology, Computer Engineering or a related field, or relevant industry certifications, or relevant working experience.
• Good understanding of IT administration, support and infrastructure management.

Experience Levels:

We welcome candidates at all experience levels: Executive, Senior Executive, Assistant Manager, Manager.

Salary will be commensurate with your experience and qualifications.

If you seek a stable and supportive work environment, apply now to join our friendly and helpful team!

Key Responsibilities:

• Project Management & Execution: Lead and manage the full project lifecycle, from initiation to closure, ensuring adherence to timelines, budgets, and quality standards.
• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.
• Technical Solution Delivery: Coordinate with technical teams to translate business requirements into technical solutions, ensuring alignment with the bank's strategic objectives.
• Stakeholder Engagement: Act as point of contact for stakeholders, providing regular updates on project progress, addressing concerns, and managing expectations effectively.
• Risk Management: Identify and mitigate project risks and issues proactively, developing contingency plans as necessary to minimize disruptions to project timelines and deliverables.
• Resource Allocation: Allocate resources effectively to support project activities, including assigning tasks, managing workloads, and optimizing team productivity.
• Quality Assurance: Implement robust quality assurance processes to validate the accuracy and reliability of data analytics solutions, ensuring compliance with regulatory requirements.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the success of projects, monitoring performance against targets and implementing corrective actions as needed.
• Continuous Improvement: Drive continuous improvement initiatives to enhance project delivery processes, methodologies, and tools, fostering a culture of innovation and excellence within the team.
• Team Leadership: Provide leadership and guidance to project teams, fostering a collaborative and high-performance work environment conducive to professional growth and development.
• Documentation and Reporting: Maintain comprehensive project documentation, including project plans, status reports, and post-implementation reviews, to facilitate knowledge transfer and ensure transparency.
• Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

Key Requirements:

• Experience in implementing Data Warehousing projects in Finance, Credit Risk & Compliance domains
• Data Warehousing Expertise: experience of implementing large data warehouses based on Hadoop, Teradata, SAS, Oracle including data modelling, using ETL tools like Informatica PowerCenter, SSIS & visualization Tools
• Demonstrated proficiency in project management methodologies (e.g., Agile, Waterfall, Scrum) and tools (e.g., JIRA, MS Project).
• Strong analytical and problem-solving skills to address challenges related to metadata quality, data lineage accuracy, and overall data governance effectiveness.
• Extensive Good Knowledge in Teradata Technology & Ecosystem components.
• Good interpersonal and communication skills with attention to details.
• Project planning, tracking, budget management and triple constraint (Scope, time & cost).
• Worked with C-Level executives to create the vision and goals of the project and acted as a voice of customer to ensure quick business adoption.
• Manage change management, resourcing, knowledge management and project governance.
• Manage multiple projects at a time with huge volume of data and end to end implementation from data sourcing to reporting using PBI.
• Possess strong problem solving and decision-making skills while exercising good judgment
• Ability to work on multiple projects at a time with teams distributed across multiple locations

Mandatory Skills

• Expertise/ working/ practical knowledge of containerization platforms – particularly openshift
• Working/ practical knowledge of operating environments & platforms – virtual machines, Linux, Windows; databases – MariaDB. MSSQL; application/middleware/web servers – jboss, ssh, apache, tomcat, kong, nginx
• Fundamental understanding of networking – network load balancing, DNS
• Working/ practical knowledge in security – server / os hardening, ssl, network vulnerability assessments, penetration testing; component security
• Troubleshooting; technical advisory/ consultations; project status reporting; organize calls with partners
• Work in multicultural & multiracial environment
• Occasional (rare) overtime

Mandatory Skills

• Expertise/ working/ practical knowledge of containerization platforms – particularly openshift
• Working/ practical knowledge of operating environments & platforms – virtual machines, Linux, Windows; databases – MariaDB. MSSQL; application/middleware/web servers – jboss, ssh, apache, tomcat, kong, nginx
• Fundamental understanding of networking – network load balancing, DNS
• Working/ practical knowledge in security – server / os hardening, ssl, network vulnerability assessments, penetration testing; component security
• Troubleshooting; technical advisory/ consultations; project status reporting; organize calls with partners
• Work in multicultural & multiracial environment
• Occasional (rare) overtime

Mandatory Skills

• Expertise/ working/ practical knowledge of containerization platforms – particularly openshift
• Working/ practical knowledge of operating environments & platforms – virtual machines, Linux, Windows; databases – MariaDB. MSSQL; application/middleware/web servers – jboss, ssh, apache, tomcat, kong, nginx
• Fundamental understanding of networking – network load balancing, DNS
• Working/ practical knowledge in security – server / os hardening, ssl, network vulnerability assessments, penetration testing; component security
• Troubleshooting; technical advisory/ consultations; project status reporting; organize calls with partners
• Work in multicultural & multiracial environment
• Occasional (rare) overtime

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Overview

The Delivery Manager is responsible for overseeing the delivery of projects and ensuring they are completed on time, within budget, and to the required quality standards. This role involves coordinating between different teams, managing client expectations, and continuously improving delivery processes. The position requires expertise in delivery management of security solutions on Big Data Analytics platform and experience with data protection products.

• Attractive salary package + Lodging + Transport + Bonus and other benefits.
• Permanent role and based in western part of Brunei.
• Top-tier subsea IRM [Inspection, Repair, Maintenance] provider

Our client a top-tier subsea IRM provider. Join our client team ensuring asset integrity with cutting-edge technology and a safety-first approach. Explore rewarding career opportunities with our client today.

Job Responsibilities:

The Project Manager reporting to the Managing Director, oversees project delivery, ensuring timely completion within budget, negotiate with clients, interact with internal teams, contractors and vendors. Accord the highest priority to HSE and Quality aspects of the project

Project Management:

• Efficient coordination ensures project success and minimizes risks.
• Ensures project plans and revises as appropriate to meet changing needs and requirements.
• Prepares for Peer reviews, HAZID’s, and Operational Readiness reviews
• Manages day-to-day operational aspects of a project and scope.
• This role is pivotal in ensuring project success, maintaining client relationships, and upholding safety standards, contributing significantly to the company's growth and reputation.

Project Controls:

• Tracks and reports costs and expenses on a monthly basis.
• Budget management and revenue forecasting ensure financial stability.

Client Relationship:

• Client satisfaction and retention are crucial for business growth.
• Manages day-to-day client interaction.

QHSE:

• Ensuring compliance with safety standards and fostering a safety-first culture are paramount.

Qualifications

• Bachelor’s Degree in Engineering mechanical/ civil or equivalent.
• PMP or Professional Engineer certification preferred.
• Minimum of 15 years’ experience in offshore subsea construction/ Underwater contracting/ offshore installation of pipelines and structures and subsea/SURF operations preferred.

Other Information:

To apply please click on the APPLY NOW button or email your resume to [email protected] with the following details in your resume:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified.

Lionel Cheow

EA License | 14C7092

EA Registration Number | R1105005

Responsibilities

· Evaluate new enquiries/RFQ

· Calculate the resources, MHEs, investment & all other requirements needed for new enquiries/RFQ

· Design or re-design layout and material flow of existing operations and new enquiries / RFQ

· Map the processes of existing operations, new enquiries / RFQ and prepare combined process flow documents

· Prepare solution presentation for customer presentations

· Prepare high level project plans on the implementation of the new project

· Calculate budgets for the implementation of new enquiries / RFQ / other logistic projects

· Work closely with Operations and Business Development to develop appropriate value-added proposal in the RFQ submissions

· Present solutions developed to existing / new customers

· Process Engineering

· Assist in troubleshooting and problem-solving on operational issues

· Process mapping and design for existing and proposed operational activities

· Review data and design layout of facilities to illustrate maximum efficiency

· Work closely with Operations and Key Account to renew expiring contracts

Requirements

· Strong communicator with effective written and oral communication skills to persuade, influence, negotiate and present business case

· Candidates with logistics experience are welcome to apply

· Excellent level of knowledge and user experience of MS Office, in particular Excel and Visio

· Exposure to logistics related software and system like WMS, AutoCAD, Visio, etc

· Define and communicate product vision, strategy, and roadmap in alignment with business goals.

· Gather and prioritize product requirements from stakeholders, including customers, sales, and engineering teams.

· Work closely with engineering, design, and marketing teams to ensure successful product launches.

· Develop and manage product backlog, ensuring clarity and prioritization of tasks.

· Conduct market research and competitor analysis to inform product decisions.

· Monitor and analyze product performance metrics, using data to drive continuous improvement.

· Facilitate agile development processes, including sprint planning, review, and retrospective meetings.

· Create and maintain comprehensive product documentation, including user stories, use cases, and acceptance criteria.

· Act as a product evangelist, representing the product in internal and external forums.

· Ensure compliance with relevant regulations, standards, and industry best practices.

· Develop and execute comprehensive test plans and test cases for the product.

· Perform functional, regression, integration, and performance testing of software applications.

· Identify, document, and track defects and issues through to resolution.

· Collaborate with development and product teams to understand requirements and user stories.

· Participate in requirement reviews, design reviews, and other activities to ensure quality standards.

· Automate repetitive testing tasks using appropriate tools and frameworks.

· Conduct exploratory testing to uncover unexpected issues.

· Ensure that all testing activities align with project timelines and delivery milestones.

· Provide detailed and accurate test reports and metrics to stakeholders.

· Contribute to continuous improvement initiatives within the QA team.

Required Skills and Knowledge

· Bachelor’s degree in computer science, Engineering, Business, or a related field.

· 5+ years of experience in product management or a related role.

· 2+ years of experience in quality assurance or software testing.

· Strong technical background with a solid understanding of software development and web technologies.

· Experience with agile development methodologies and tools (e.g., Jira, Confluence).

· Strong understanding of QA methodologies, tools, and processes.

· Experience with test automation tools.

· Proficiency in at least one programming or scripting language (e.g., Python, Java).

· Familiarity with continuous integration/continuous deployment (CI/CD) practices.

· Experience with product lifecycle management and go-to-market strategies.

· Knowledge of user experience (UX) principles and design thinking.

· Familiarity with data analytics tools and techniques.

· Proven ability to manage multiple projects simultaneously and meet deadlines.

· Excellent communication, presentation, and interpersonal skills.

· Strong analytical and problem-solving abilities.

· Strong attention to detail and organizational abilities.

· Ability to work effectively in a cross-functional team environment.

· Effective communication skills, both written and verbal.

JOB SUMMARY

Provide direction and management to Managers, Supervisors, and teams of Customer Support Field Engineers across the entire region to ensure total customer satisfaction and successful execution of company objectives. Ensure the company meets its obligations and commitments by responding to technical problems and queries in an accurate and timely manner. Ensure teams develop and maintain excellent working relationships with customers and internal company departments in order to smoothly and effectively address customer needs. This position will manage the activities of two or more sections or areas.

MAJOR RESPONSIBILITIES

Customer Support and OEM Coordination

• Provide direction and leadership to Field Managers, Supervisors, and Customer Support Field Engineers working on customer aircraft.
• Ensure teams are trained and equipped to ensure compliance with OEM procedures and to provide technical assistance to all customers in the region.
• Anticipate and promptly address any problems impacting the operation and maintenance of company systems.
• Ensure systems and staff are in place to help customers troubleshoot and resolve systemic problems occurring on the aircraft and in the lab.
• Work with Senior Leadership to develop and execute aircraft performance goals, technical objectives, and departmental support strategies. To include manpower forecasting and budgeting.
• Oversee and execute engineering support requirements.
• Represent Panasonic at OEM or customer meetings and other conference calls.

Planning & Reporting

• Develop, Implement and oversee aircraft IFEC performance management system for all customers, including IDAir and other third-party customers, as requested
• Provide Executive reporting on IFEC performance management to PAC/Regional leadership on bi-monthly basis and follow up on any executive actions assigned as a result of outlier reporting
• Support the TTR executive management process with Regional Leadership and Engineering Leadership
  

Supervisory

• Develop work instructions that ensure successful execution of department objectives and core functions.
  Set direction, objectives and targets for Field Managers, Supervisors, and Customer Support Field Engineers.
• Monitor team members’ results and implement changes accordingly.
• Support the execution of work instructions and procedures for customer support field engineering.
• Recruit and train new staff to support contractual requirements.
  

Manage Department

• Develop annual business plans, including equipment, manpower and other budgeting requirements.
• Monitor monthly spending of assigned groups and make adjustments as needed to ensure proper financial planning.
• Manage department assets and inventory.
  

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelors’ degree in Engineering or Computer Science or equivalent.
• 8+ years of field engineering or technical experience.
• 3+ years in a supervisory role.
• 3+ years airline or avionics experience highly preferred.

KNOWLEDGE/SKILL REQUIREMENTS

• Demonstrated proven ability to manage and perform Customer Support Field Engineering support scope of work.
• Knowledge of OEM procedures preferred.
• Knowledge of JARs and FARs preferred.
• Ability to interface with technical field personnel both internally and externally.
• Proven communication (internal/external) skills: Interfaces with PAC mid level and senior level management. Interfaces with OEM (Airbus and Boeing) and customers on a daily basis.
• Ability to organize and implement department objectives.
• Proven experience with problem-solving, decision-making, and multi-tasking to respond to common inquiries or complaints from customers in a professional and timely manner.
• Ability to develop and maintain excellent working relationship with customers and internal company departments in order to effectively address customer needs.
• Ability to plan, assign, train, and direct employees including ability to interview, hire, and appraise employees.
• Highly developed team building skills.
• Knowledge of EASA/FAA requirements.
• Strong knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Advanced knowledge of SQL, XML and or other database driven systems.
• Advanced knowledge of Linux/Unix and/or programming.
• Advanced technical background in multiplexed and software/network-controlled systems.
• Track record in system-related troubleshooting.
• Advanced knowledge of equipment such as Spectrum analyzers and Network analyzers.
• Working knowledge of aircraft systems that interface with Panasonic Avionics Corporation equipment.
• Strong knowledge of Avionics’ design or maintenance.
• Works on issues of diverse scope where analysis of situations or data requires evaluation of a variety of factors, including an understanding of current business trends.
• Recommends changes to policies and establishes procedures that affect immediate organization(s).
• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
• Manages, through subordinate managers and supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing.
• Uses skills as a seasoned, experienced management professional with a full understanding of industry practices and company policies and procedures.
• Resolves a wide range of issues in imaginative as well as practical ways.
• Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

OTHER REQUIREMENTS

• Travel up to 50% to domestic and/or international locations.

Requirements:

• Lead and manage all phases of assigned projects.
• Coordinate and direct project teams, delegating tasks to ensure project goals are achieved efficiently.
• Oversee project scope, timelines, and resource allocation.
• Maintain constant communication with all project stakeholders, providing updates and addressing any issues that arise.
• Develop detailed project documentation and presentations to report on progress and outline any needed changes.
• Facilitate conflict resolution within the project team and ensure continuous progress.
• Guide and supervise project staff and contractors, promoting accountability and positive engagement.
• Participate in site meetings and coordinate with the Supervisor, Site Staff, Suppliers, and Foreman.
• Perform ad hoc duties as assigned.

Responsibilities:

• Min Diploma in Civil, Structural, Architectural or related field.
• At least 4 years of relevant working experience in similar industry.
• Prior experience in A&A Works (Additions & Alterations) in Commercial Bldg Projects.
• Excellent troubleshooting and problem-solving skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1985234

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.