Total 1,940 technical support engineer job vacancies in d12 balestier serangoon toa payoh

A construction engineer is a civil engineer who oversees the design and building process of construction projects. These professionals work to ensure buildings, projects and construction teams are safe. They may also help design infrastructure systems, such as roads, dams, water supply systems and buildings

• Undertake all stages of Projects, from start to end.
• Calculate quantity of material for the whole project.
• Timely coordination and follow up with the Plumber/ Main-contractor or Consultant.
• Preparation of Shop Drawings, Beam Penetration Drawing.
• Submission of the relevant documents (Risk Assessment and Safety Work Procedure, method statement, material catalogue) as required by the Site Main Contractor.
• Co-ordinate with the Project Manager, Project Engineer and/or Project Supervisor on the projects and emails, support sites with drawings and details.
• Co-ordinate and resolve all technical problems from sites.
• Attend major site meetings, Testing and Turn-on.
• Update drawings as required.
• Perform regular updates on project status for meetings.
• Track progress of sites.
• Co-ordinate with all other Engineers and Supervisors for site progress, logistics and manpower scheduling.
• Liaison with clients for remote trouble shooting and advice in servicing and maintenance
• Assist in scheduling Service Technicians and manpower coordination
• Assist in document submissions and controlling
• Tracking and follow-up for every service and maintenance cases
• Review project schedules and ensure timely submission of documents to Authorities.
• Ability to work closely with Engineer for various Project phases.
• All drawings and correspondences must be well documented.
• Any other ad-hoc duties as and when instructed by Management.

As a GQ (Global Quality) Package Reliability Process Engineer, you will be responsible to setup new product package reliability requirement. This includes board level reliability to emulate customer PCB design. As process engineer, you are required to ensure the process control during package reliability and establish procedures to the operation team for execution. Process improvement is also required to ensure cost and productivity gain.

Coordinating with various functional parties and ensuring the reliability process is compliance to industrial standards such like JEDEC and this will not limit to Micron specification. Additionally, you will respond to inquiries from internal and external customers as a subject matter expert for package reliability activities.

Responsibilities and Tasks

Package Reliability Process Development

• To work with engineering team for enablement of new product (NPI)
• Ensure hardware readiness for package reliability process like Temperature Cycling, HAST, HTS and etc.
• Modify and improve reliability process for existing products

Evaluate and Improve Processes, Materials, and/or Equipment

• Identify, investigate, and document process deviations.
• Troubleshoot process deviations using systematic troubleshooting techniques.
• Perform risk assessment at all decision points within the qualification cycle
• Develop Process Reliability Methodology and Qualification

Lead development/improvement of Process, Equipment and/or Material

• Establish engineering evaluation (DOE)
• Identify factors that impact process quality and propose solutions
• Identify and evaluate interactions between equipment, processes and resolve potential issues
• Identify and implement equipment process control methods
• Develop process limits and capabilities (CpK) and lead process improvement

Introduction of New Process and Process Changes to Operation

• Implement new standard to align with changes of industrial standard for reliability process procedure.
• Conduct training/briefing for operation team on operation procedures
• Develop process reliability tests to assess new process failure mechanisms
• Ensure that test methodology follows industry standards, such as the Joint Electron Devices Engineering Council (JEDEC)
• Define process sampling plan and instruction.
• Strong trouble shooting skill using 8D
• Analyze and report results
• Analyze failures and coordinate failure analysis
• Develop process monitor plan
• Support Excursion Material Disposition

Establish documentation and procedure

• To establish document for new process and revise existing procedure whenever applicable.
• To ensure compliance to internal and external audit
• Observe all established EHSS policies, requirements, and procedures
• Follow EHSS guidelines included in work instruction

Education

Required

Bachelors Degree or equivalent experience

Engineering – Electronics/Electrical

Engineering - Materials Science

Engineering - Mechanical

Related field of study

Experience

Required

• Fresh graduates are welcome.

Familiarity with basic semiconductor processing, device physics, quality, and reliability fundamentals

The high degree of self-initiative and ability to think and act independently

Good multi-tasking and problem-solving skills

The ability to work under tight timeframes and prioritize competing activities

Excellent organizational and management skills and outstanding interpersonal and teamwork skills

The proven ability to collaborate well with team members and drive for results

Strong verbal and written communication skills

The ability to collaborate with cross-functional teams to understand needs and translate them into actionable plans, deliverables, and resource requirements

The ability to effectively interact with a wide range of personalities

The ability and willingness to travel when required.

ÜberGard Pte Ltd began its operations in 2009 to provide a one stop centre for research and development of Smart Security Control System and web enabled building facilities system. Leveraging on our experience and commitment, we have successfully developed the innovative product - Intelligent Key Lock Application System (iKLAS) and have won several numbers of contracts in the area of security systems.

Job Responsibilities

• Organise the scheduling of maintenance service jobs and preventive maintenance works at customers’ sites
• Provide customer service support to inform customers the details of scheduled maintenance works at their premises and apply for clearance where necessary
• Manage the issuance of and follow through to ensure information from service reports are properly recorded and filed
• Assist with the processing of purchase orders received from customers
• Assist with goods receipt and goods stock out / delivery orders
• Follow up with generation of invoices for ad-hoc service jobs and parts used to send out to customers
• Answering of phone calls and transferring calls to relevant parties
• Manage stock inventory for replacement parts held by maintenance support team
• Other ad-hoc jobs as required

Requirements

• Minimum Diploma in Business Studies or equivalent
• Minimum 2 years’ relevant working experience
• Proficient in English and Chinese
• Good customer service skills
• PC proficient and well-versed in MS Office applications
• Preferably possess knowledge of Globe3 software
• Responsible, meticulous and able to work with tight deadlines
• Able to work independently with little supervision and be a team player

Please bring along testimonials and certificates.

We are seeking a talented Presales Engineer with a strong background and enthusiasm for robotics to join our team. As a Presales Engineer, you will be a key player in shaping the success of our robotics solutions by actively engaging with potential customers, understanding their needs, and showcasing the capabilities of our products. You will play a pivotal role in driving our mission to redefine the future of smart cities and empower the service workforce through technology by developing proof-of-concept use cases with our business development team.

Duties and responsibilities

• Collaborate with the sales/business development team to understand customer requirements and use cases, and identify how KABAM Robotics solutions can address those needs.
• Conduct product demonstrations and presentations to potential customers, showcasing the features and benefits of our robotics solutions.
• Develop proof-of-concept capabilities through ad-hoc software development and mechanical/electrical design with the help of internal engineering teams.
• Work closely with customers to understand their specific use cases and provide expert guidance on the integration of our robots into their operations.
• Create technical proposals and documentation tailored to customer requirements.
• Develop a deep understanding of KABAM Robotics' products and stay up-to-date with the latest advancements in the field.
• Act as a technical liaison between customers and our internal engineering teams, ensuring a smooth transition from presales to implementation.
• Support the sales team by participating in customer meetings, technical discussions, and addressing customer inquiries.
• Provide feedback to our product development team based on customer needs and market trends.

Qualifications, Skills, Experience

• Background in Computer Science/Electrical Engineering/Mechanical Engineering.
• Strong technical knowledge in their domain and the ability to work with customers.
• Should have at least one of the following:

○ Experience in Python or Javascript or C++. (or)

○ Experience in CAD software such as SolidWorks. (or)

○ Experience in mechatronics design such as working with Arduino or custom PCBs.

• Excellent presentation and communication skills.
• Ability to understand and address customer requirements and translate them into technical solutions.

Plus Qualifications

• Degree with a focus on robotics, mechatronics, or related fields.
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
• Familiarity with Docker, Jenkins, and other deployment tools.
• Exposure to backend system design to support robotics applications.
• Previous experience in a presales or technical sales role.
• Participation in robotics-related hackathons or competitions.

Job Types: Full-time, Permanent

Salary: $4,200.00 - $4,600.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Responsibilities:

• Determine the scope based on requirements, including stating the scope of work, calculating the resources required in delivering the service and advising the senior system engineer preparing the quotation
• Install and configure services as per the approved implementation plan
• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline
• Provide level 1 support (basic hardware break-fix & troubleshooting of hardware and software issues ) for installed services
• Provide technical deliverables such as high level design document, user acceptance test (UAT) doc and as-built documentation
• Provide outstanding quality of service and meet predefined customer service level agreement (SLAs)
• Undergo technical trainings and obtain technical certifications that are required to meet suppliers’ mandatory technical requirements
• Conduct knowledge transfer training (where required) 

Knowledge, Skills and Experience:

• Minimum 3 years of relevant experience
• Certified in at least one of the technology domain (Infrastructure hardware and software, hyperconvergence, network, security, cloud and/or end user computing)
• Strong technical knowledge on the assigned solution domain/product
• Knowledge of product portfolio in other technology domain is desirable
• Expertise in enterprise products implementation, migration and support.
• Strong interpersonal skills with a customer-centric attitude
• Strong oral and written communication skills
• Strong attention to technical details, priority management and planning skills
• Ability to work independently with little to no supervision
• Results-oriented
• Strong documentation skills

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Field Service Engineer

We are looking for experienced junior and senior full-time Field Service Engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Purpose of the job:

The Lifting Engineer is mainly responsible to perform the coordination of vehicle delivery activity to site inclusive the transportation from port to site storage until lifting up to the LRT guideway. Support Pre and Post vehicle delivery/decommissioning lifting preparation and coordination activity for all vehicles to be lifted up or down to/from the guideway/viaduct.

Key Responsibilities:

Preparation and review (of existing) lifting documents/methods (both transportation and lifting activity)

Coordinate the delivery of the vehicles with offshore manufacturing and review/follow up on pre-shipment vehicle history book and all require vehicle documents.

• Following up on the process of vehicle lifting and ensuring all documents readiness prior lifting.
• To coordinate and arrange periodic lifting gears/tools inspection with the subcontractor/customer.
• To coordinate and conduct lifting resources planning (internally & externally with contractor).
• To coordinate and organise delivery meeting with the manufacturer and operator to harmonize the delivery handshake.
• To coordinate and organise lifting meeting with the customer and operator to harmonize the onsite lifting arrangement.
• To conduct safety assessment & discussion with EHS team (safety) for any latest safety policy and implement the safety requirement when needed.
• To periodically monitor and implement any procedural changes according to the local authority requirement/regulation updates.
• To periodically monitor and execute the lifting work improvement at lifting site inclusive all facilities/tools.
• To prepare and update the lifting procedure, delivery methods and to ensure that all the vehicle history book/ vehicle documents are clearly written and verified by the customer before the commencement of the work.
• To organise/attend customer meeting and/or presenting the delivery and lifting plan.
• To prepare risk assessment prior work commencement.
• lifting planning, weekly/bi-weekly work planning and able to handle critical situation with adhoc changes due to access issue.
• Pre-lifting work planning and follow up with subcontractor and customer.
• Post-lifting debrief and follow up with subcontractor and customer.
• Lifting Resources planning and optimisation.

Relevant experience required:

Typically, minimum 3 – 5 years relevant rolling stock testing experiences.

• University degree/Diploma in any relevant field of Engineering or equivalent technical qualification (for example, technicians/champions) in system-related sectors
• Qualified Appointed Person - Lifting Operations (certified Lifting Engineer)

Competencies:

• Communicative and client-oriented attitude
• Accurate and result oriented attitude
• Pragmatic
• Team player
• Responsible and works independently
• Decisive
• Flexible

Responsibilities

1. Achieve sales target (order collection, new product sales, sourcing hosting resource, strategic product promotion, etc.) on Information and Communication Technologies (ICT) space;

2. Deeply understand customer requirement, and immediately feed back demand, product problems, technical support needs, etc.

3. Have a deep understanding of products（server，storage etc）and can guide customers on key technical spec.

4. Be responsible for maintaining customer relations, especially key CSP customer relations;

5. Be responsible for expanding other business resources

Qualifications

1. Bachelor degree or above, both Chinese and English can be used as working language;

2. More than 10 years of cross-nation sales experience in relevant industries, with management experience preferred;

3. Have keen market insight, mature project management experience and global vision;

4. Integrity, strong communication ability, courage to face pressure and challenges, and excellent past work performance.

Exciting opportunity at Nordic IT in Singapore

Nordic IT specialises in email and collaboration solutions for the maritime industry and is considered one of the world's leading companies in our field. We have offices in Lyngby, Singapore, Dubai and San Antonio, Texas. We have customers worldwide and work with hosting, IT support, IT infrastructure and software development.

IT Support

For our office in Singapore, we are looking for someone who wants to join our skilled team of supporters. We will introduce you to all tasks within your education and ensure you get the training needed. The technologies we work with are mainly Windows Server, Azure, SQL and Microsoft 365. You will be introduced to IT infrastructure at customers on-premises, at their hosting partners and at Nordic IT´s own cloud solution, reMARK Cloud, hosted in Azure. This is a customer fronting position. You are expected to communicate directly with customers and business stakeholders to understand their issues and provide solutions.

Typical work tasks

• Ensure to provide effective and timely service to our customers.
• Identify and resolve technical issues from customers via phone, email, on-site, and remote support.
• Contribute to maintaining a high customer satisfaction score.
• Manage and monitor installed systems, servers, network infrastructure, both on-premises and on Microsoft Azure
• Collaborate with our development team, report, and resolve software issues.
• Coordinate change requests, system enhancements, and quality assurance of solutions before deployment to production
• Develop and update technical documentation and guides.
• Assist with installation and configuration tasks.
• Constantly evolving, stay updated with the latest trends, tools, and best practices in cloud computing.

Skill Sets

• Formal training and/or experience in providing IT support.
• Passionate about all things IT.
• Communication skills in English. (Mandarin is a plus but not a requirement)
• Ability to work independently as well as in a team.
• Good at solving complex problems.
• Service-minded.

What we offer

As an IT supporter at Nordic IT, you'll have the opportunity to work closely with experienced colleagues and learn about complex IT solutions from companies worldwide.

• The opportunity to learn and collaborate with experts and teammates from all over the globe.
• A supportive and learning-rich work environment.
• Great opportunities to develop your skills.
• Industry standard annual leaves benefits and AWS component.

Our address

Our office is a 5 min. walk from Bendemeer MRT Station, or 10 min. walk from Lavender MRT Station at CT Hub, 2 Kallang Avenue.

Responsibilities:

• Design, develop, and maintain software applications for IoT platforms, with a focus on edge computing.
• Integrate and optimize software for edge devices, ensuring seamless communication and data flow between devices and the cloud.
• Implement protocols for sensor data collection and processing at the edge, optimizing for efficiency and low-latency.
• Develop algorithms and analytic solutions for real-time data processing at the edge, contributing to actionable insights.
• Implement robust security measures for IoT devices and edge computing systems.
• Engage in close collaboration with internal and external teams, to ensure seamless software compatibility across diverse edge devices and IoT hardware.
• Apply analytical and problem-solving skills to address technical challenges, ensuring the robustness and efficiency of our solutions.

Requirements:

• Minimum 2 years of experience in software development.
• Proficiency in C/C++, Python
• Basic proficiency with machine learning concepts with hands-on experience in machine learning framework (TensorFlow, Pytorch, ONNX)
• Experience working with development kits and platforms such as Raspberry Pi, Arduino or Espressif
• Strong problem-solving skills with meticulous attention to detail.·

Good to have:

• Proficiency in Linux environment
• Knowledge in containerization of solutions via Docker
• Knowledge in wireless communication protocols (e.g: BLE, SubGhz, Zigbee)
• Knowledge in security protocols TLS/SSL

Why Join Us:

• Engage in projects which contributes to safeguarding public security
• Learning opportunities through courses, seminars, and conferences
• Collaborative and innovative company culture.

To manage the man power

update and deployment manpower based on requirements

To manager the Civil works on the site

submit the invoice and track the claims

Track the monthly payments and worker salaries

Manage the store and material available and deployment record

Ensure the equipment and materials deployment

progress photos and submit the claims

Any other Adhoc duties as assigned

Job Descriptions:

• Perform Civil/Structure engineering design works
• Liaise with Clients, Consultants and Authorities for management of project
• Responsible for on-site technical / engineering / administrative matters
• Involve in project planning, implementation, and close monitoring of projects
• Ad-hoc duties as assigned by the Senior Engineer

Requirements:

• Candidate preferable possess Diploma / Degree in Civil/Structural Engineering or equivalent degree
• Diploma / Polytechnic candidates are welcome to apply for Junior level
• Required Skill(s): Good communication and interpersonal skills, ability to liaise with all levels of people
• Relevant experience in design of Buildings, Civil and Infrastructure works
• Preferably with project site co-ordination experience
• Familiar with local laws, design codes and submission requirements is advantageous
• Knowledge of engineering software and MS Office
• Proficient in AUTOCAD and Civil and Structural Engineering software applications

Please indicate reason for leaving each employment and expected salary in your CV.

Salary package shall depend on candidates' working experiences and qualifications.

Only shortlisted candidates will be notified.

This role is designed for a marketing executive (at least 3-5 years’ experience) with robust track record and technical skills in digital and performance marketing strategies, marketing analytics, excellent interpersonal and communication abilities, strong campaign and agency management track record, focused commitment to excellence, and deep motivation to learn and grow.

Key responsibilities:

1. Strong driver of all marketing campaigns with a clear eye for technical set-up and technical optimisation
2. Define clear marketing objectives and measurables with external agencies and
3. Curate target personas, competitor social and digital landscape and customer journey to develop actionable insights
4. Audit content calendar and provide actionable, research-based input to curate content
5. Manage SEO agencies with a clear eye on 1) target KPIs 2) SEO goals 3) technical process
6. Work with external freelancers on the design and production of marketing collaterals and assets
7. Work with external marketing agencies for on-site marketing and partnerships/sponsorships with key stakeholders such as universities
8. Build relationships with our external partners in Southeast Asia and Australia, manage communication lines, and oversee booking data from each partner
9. Strategic identification of the right marketing channel (OSEP) and the right content type based on user journey and target persona.
10. Assist the team in developing an overall content marketing plan and digital marketing plan
11. Manage, report and optimise the performance of organic channels and campaigns
12. Manage, report and optimise the performance of paid channels and campaigns
13. Ownership of marketing KPIs for each content asset class and for each marketing channel (OSEP)
14. Promote our marketing assets and content on various marketing platforms/Channels outside of Facebook/Google
15. Work closely with agency in A/B testing to optimise ad performance
16. Monitor and manage cost per clicks to ensure optimised investment returns
17. Provide reporting fortnightly to management
18. Write clear briefs with specific, measurable targets for short-term promotion or engagement campaigns and facilitate implementation.
19. Provide clear reporting on performance of short-term campaigns
20. Manage KOL campaigns with clear ROI reporting and recommendations

Required skills and attributes:

1. Bachelor's degree preferably in business, data analytics or marketing with good honours OR general degree with honours with training and certification in digital marketing
2. Candidates with 3-5 years of experience and proven track record as a digital and performance marketing specialist
3. Extensive hands-on experience in campaign management tools and A/B experimentation
4. Experience in articulating coherent and well-defined marketing strategy paper and agency briefs
5. Strong in campaign and project management, with ability to work with multiple stakeholders, manage competing priorities, and meet tight deadlines
6. Well versed in campaign performance management, optimisation and reporting across all OSEP channels
7. Strong experience in working with copywriters, graphic designers and other content creators to curate brand-specific, original and impactful content that drives marketing outcomes and meet campaign goals
8. Technically competent in the functionalities of google analytics and search engine optimisations
9. Agency experience a big plus
10. Experience managing a marketing budget or a team is an advantage
11. Deep understanding on how to use data to optimise performance of website, Adwords, and Facebook Ad
12. Robust track record in building brand awareness through managing organic (shared/owned/earned) social media post and brand campaigns.
13. Strong Microsoft Power Point and Excel Skills desirable
14. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
15. Strong content curation background and ability to chart and execute a strategic SEO roadmap
16. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
17. Excellent time management and organisational skills
18. Dependable and proactive in follow up
19. Robust execution and implementation abilities
20. Highly independent and able to work under stressful situations

About Us:

We develop comprehensive software products and solutions ranging from IT consultancy to infrastructure and hardware setup to optimise customers' experiences. To establish ourselves as a leading provider of applications and healthcare support services for the Asian market, and partner healthcare customers to build a safe medical environment for all.

We are driven by our group philosophy as defined below:

1. Provide the best to our customers through a service-oriented culture

2. Create new value through innovation

3. Realise greater possibilities through advanced technology

Roles and Responsibilities:

• Responsible for providing technical assistance and support related to computer systems, applications, hardware or software testing
• Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution
• Provide technical assistance and support for incoming queries and issues related to computer, systems, software, applications, and hardware
• Respond to queries either in person or over the phone
• Write training manuals
• Maintain daily performance of computer and application systems
• Respond to email messages for customers seeking help
• Ask questions to determine nature of problem
• Walk customer through problem-solving process
• Install, modify, and repair applications and computer hardware and software
• Run diagnostic programs to resolve problems
• Are required to apply information security in accordance with the established policies and procedures of the organization.

Requirements:

• Diploma or Certificate in IT/Computer Engineering with 1-2 years of working experience in technical support
• Experience in basic networking support
• Experience in supporting OS platforms such as Windows 10 and MS Office applications
• Prefer candidates who are resourceful, good working attitude & takes initiative
• Good communication skills and administrative skills

Job Descriptions :

· Lead and service technician to attend to regular service & maintenance work.

· Carry out repair activity on site and occasionally in house

· On-site troubleshooting of systems and equipment

· Involve in setting up, testing and commissioning of system and equipment.

· Attend to service call might required to

- Handle any ad-hoc assignments

Job Requirements :

• Diploma in Mechanical/ Mechantronics/Automation is preferred

• PR or Singaporean are preferred but not limited

• Valid Class 3 driving license is an advantage.

• Experience in hydraulic or PLC system is preferred. Fresh graduate can be also considered for the junior position with good attitude

• 1 or 2 years’ experience in field service preferred but not a must

• Candidate must be responsible, enthusiastic and enjoy meeting new challenges

• Candidate must be able to work independently and under pressure conditions

• Candidate will be required to work overtime, on standby and on call on weekends or Public Holidays when the needs arise

Technical Support Executive

• Min ITE/Technical Certificate/GCE level
• Min 3 to 5 years in electronics manufacturing environment.
• Ability to work independently, material kitting and close liaison with engineers and production team
• MS office proficiency.
• 5-days work week (8:00 am to 5:30 pm)
• Salary S$2,200/- to S$2,600/- (pending PCBA sourcing experience)
• 5-day work-week (8:00am to 5:30pm)
• Location; Toa Payoh

Job Responsibilities:

• Pre-sales support including a full range of company products, CCTV and network technical solutions, highlights proposals, etc
• Develop business opportunities with clients
• Promote solutions and deliver formal technical proposals/presentations to clients
• Responsible for product solution designing and ensuring the solution is competitive
• Identify clients' requirements and coordinate with the sales team to ensure that the clients' requirements are able to meet
• To understand the client's business and technical requirements
• To handle clients' inquiries and technical-related issues
• Conduct product training for clients

Job Requirements:

• Experienced in CCTV products
• At least 1 year of work experience in CCTV domain or networking
• Capability to communicate with and influence customers including technical alignment, communication, clarification, and negotiation with customers
• Fluent in English and Mandarin to liaise with Chinese-speaking business associates
• Experienced in handling and troubleshooting technical issues.
• Possess CCNA/CCNP and other networking certificates would be an added advantage

Job Overview:

The Cloud Computing Pre-sales Engineer is responsible for providing technical support in the pre-sales phase of cloud computing and data center projects. This role involves crafting and implementing delivery solutions, supporting market expansion, and ensuring successful project acceptance. The unique contribution of this position lies in its pivotal role in shaping and advancing the organization's technological capabilities.

Qualifications:

• Education: Bachelor's degree or higher in a computer-related field.
• Work Experience: Minimum three years;
• Industry Experience: Minimum two years;
• Position Experience: Minimum one year.

Requirements:

• Familiarity with cloud computing architecture and experience in planning and designing mainstream cloud platform products.
• Proficiency in at least one mainstream virtualization and cloud product, understanding of open-source cloud computing technologies, and knowledge of mainstream public and private cloud technologies and implementations.
• Familiarity with virtualization products such as VMware vSphere, Citrix XenServer, Windows HyperV, FusionSphere, etc., with experience in planning, designing, and implementing cloud computing and data center products.
• Familiarity with network architecture and design, SDN technology, and expertise in network and security products, including experience in planning, designing, and implementing network security solutions.
• Mastery of cloud platform business data backup and disaster recovery technologies, with hands-on experience in data backup, two-site three-center disaster recovery, and active-active disaster recovery projects.
• Proficiency in technologies such as Docker, Kubernetes, cloud-native, and microservices frameworks.
• Familiarity with storage-related technologies and solutions, including Ceph, SAN, NAS, etc.
• Proficient use of Microsoft Office software with excellent document writing skills.
• Familiarity with cloud computing sales.

Key Responsibilities:

• Conduct research and develop microgrid power management and energy management algorithms.
• Deploy power and energy management applications on microgrid controllers.
• Develop AI/ML/DL solution platforms for various energy management applications.
• Design SLD, sizing, and integration of microgrid DERs, protection circuits, and loads.
• Prepare test cases and conduct microgrid functional, error tests both SIL and on testbeds.
• Emulate microgrids using tools such as Power Factory, Matlab, or Panda Power and integrate with microgrid controller to carry out preliminary SIL tests.

Requirements:

• Bachelor, master’s degree, or Ph.D. in Power Systems, Electrical Engineering or equivalent, with minimum 5 years of experience.
• Experienced in scripting Python, Matlab or equivalent.
• Knowledge of operational principles of microgrids such as on-grid optimization, off-grid optimization, islanding, resynching, and blackstart operations
• AI, ML, DL related experiences in domains such as energy management, predictive analysis, forecasting, and anomaly detection is an added advantage,

Responsibilities

• Plan, conceptualize and execute various social and environmental projects.
• Collaborate with internal and external stakeholders to promote sustainability initiatives. Foster relationships with governmental bodies, NGOs, and industry partners.
• Serve as liaison officer for the Singapore Business Unit for communication on the topic of Sustainability.
• Keep abreast with latest regulations and progress in Sustainability.
• Serve as the Sustainability representative in the Singapore Business Unit
• Handle and disseminate ESG data reporting requests from HQ to all territories.
• Collect and analyse data and reported the results to Pigeon Sustainability Committee comprising of all C-suites from each member country.
• Coordinate and host meetings for the SGBU.
• Support Domestic Sales in E-commerce price monitoring, competitor pricing research as well as intellectual property infringements research.
• In the absence of Customer Support Executive, Business Support Executive will support Customer Service department temporarily in enquiries via telephone calls, walk-in, Facebook, corporate website, and emails.
• Other ad-hoc duties as assigned.

Requirements

• At least a Diploma in any discipline.
• Minimum 2 years of relevant experience, preferably in the FMCG industry.
• Proficiency in Microsoft Word, Excel, PowerPoint
• Good interpersonal, communication skills and be a committed team player.
• Good command in both written and spoken English.

We are seeking a talented Presales Engineer with a strong background and enthusiasm for robotics to join our team. As a Presales Engineer, you will be a key player in shaping the success of our robotics solutions by actively engaging with potential customers, understanding their needs, and showcasing the capabilities of our products. You will play a pivotal role in driving our mission to redefine the future of smart cities and empower the service workforce through technology by developing proof-of-concept use cases with our business development team.

Duties and responsibilities

• Collaborate with the sales/business development team to understand customer requirements and use cases, and identify how KABAM Robotics solutions can address those needs.
• Conduct product demonstrations and presentations to potential customers, showcasing the features and benefits of our robotics solutions.
• Develop proof-of-concept capabilities through ad-hoc software development and mechanical/electrical design with the help of internal engineering teams.
• Work closely with customers to understand their specific use cases and provide expert guidance on the integration of our robots into their operations.
• Create technical proposals and documentation tailored to customer requirements.
• Develop a deep understanding of KABAM Robotics' products and stay up-to-date with the latest advancements in the field.
• Act as a technical liaison between customers and our internal engineering teams, ensuring a smooth transition from presales to implementation.
• Support the sales team by participating in customer meetings, technical discussions, and addressing customer inquiries.
• Provide feedback to our product development team based on customer needs and market trends.

Qualifications, Skills, Experience

• Background in Computer Science/Electrical Engineering/Mechanical Engineering.
• Strong technical knowledge in their domain and the ability to work with customers.
• Should have at least one of the following:

○ Experience in Python or Javascript or C++. (or)

○ Experience in CAD software such as SolidWorks. (or)

○ Experience in mechatronics design such as working with Arduino or custom PCBs.

• Excellent presentation and communication skills.
• Ability to understand and address customer requirements and translate them into technical solutions.

Plus Qualifications

• Degree with a focus on robotics, mechatronics, or related fields.
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
• Familiarity with Docker, Jenkins, and other deployment tools.
• Exposure to backend system design to support robotics applications.
• Previous experience in a presales or technical sales role.
• Participation in robotics-related hackathons or competitions.

Job Types: Full-time, Permanent

Salary: $4,200.00 - $4,600.00 per month

Schedule:

• Monday to Friday

Work Location: In person

Equipment Design and Development - Develop and build prototypes and run tests to measure their level of function. Provide Equipment Costing - Calculate cost estimates for final product designs, and release reports to supervisors, incorporating costs of labour, material, delivery and overhead. Responsible for equipment specification and buyoff - Record and evaluate testing data, altering designs and necessary to bring them to safety, performance and efficiency standards. Design data and calculation for DFMEA process - Design products using CAD, and consult with engineering and manufacturing teammates to ensure that designs are feasible. Sequence study - work with control engineer to optimise the sequence flow through the design optimization. Design for manufacturing DFM. Project management and participate in assembly, installation, operation, trouble shooting of equipment. Documentation - Prepare BOM, Operation Manual, Training Manual, etc.

* to provide quality post sales service which include installations, commissioning, customer training and corrective maintenance

* to response to customer service requests to troubleshoot problems and take corrective action

* to provide timely and accurate external and internal professional reports

Job Description :

* To deliver solutions and services proposed through working closely with internal

teams, manufacturers, subcontractors and suppliers;

* Lead, manage, collaborate and work with internal staff like AV Designer, Drafter,

Engineers, and etc

* Study schematic design and construction drawings to produce AV construction drawings

* Manage customer's expectation and deliver customer experience

* Plan, manage and schedule resources

Requirements :-

- ITE/Diploma in any discpline

- Experience in project management will be an advantage

- Able to interpret construction drawings

- 1 year's experience in audio visual project management will be an advantage

- Ability to use AutoCAD will be an advantage

- Tecnical knowledge in audio visual products

- Candidate with higher relevant experience will be considered for managerial position