Total 2 telemarketing executive job vacancies in Singapore, South East

Job Overview: We are looking for a proactive and customer-focused Full-time IT Helpdesk Support Executive to join our dynamic team in Singapore. You will be responsible for providing essential technical support, troubleshooting hardware and software issues, and ensuring seamless IT operations. If you are passionate about technology, possess strong problem-solving skills, and thrive in a collaborative environment, we want to hear from you!

Key Responsibilities:

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Respond to and resolve first- and second-level support requests from PC and Mac users, either remotely or in person.

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Assist with the installation, configuration, and maintenance of PC systems, hardware, and software.

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Rapidly assess technical issues, diagnose problems, and identify the best solutions to resolve user inquiries, ensuring minimal downtime for end users.

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Assist with user account management, including password resets, access permissions, and Active Directory tasks.

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Perform routine system maintenance, updates, and ensure system security.

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Escalate complex issues to higher-level support teams or specialists as needed.

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Maintain a high level of professionalism and customer service when interacting with end-users.

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Support other IT projects and tasks as assigned by the IT Manager.

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Ensure adherence to IT best practices, security protocols, and internal guidelines.

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Manage IT assets, software licenses, and the onboarding and offboarding processes for employees.

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Set up and troubleshoot AV equipment, acting as the primary AV support for events and meetings.

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Maintain up-to-date IT documentation, including details on maintenance, updates, deployments, and change requests.

Job Highlights

· Independent work culture and vast learning opportunities

· On Job Training

· Walking Distance from MRT

Job Responsibilities:

· Will be involved in supporting e-commerce and digital marketing business (Manage customer & product listings on marketplaces etc); across various department such as marketing, business development and operations

· Responsible for reporting and to be able to identify issues/anomaly in report

· Within a team; responsible for new features testing prior to launch to the market; Assist in preparation and implementation of marketing campaigns, including to create and review campaign creatives in line with business objectives to reach out to the market and cultivate the customer’s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth

· Manage day-to-day office administration and operations

· Work across various department on process improvement

· Able to adapt and react quickly to changing needs and business decisions

· Other ad-hoc duties as assigned

Job Requirements:

· Highly meticulous and pay attention to detail

· Willing to work on repetitive work with good quality, able to meet strict deadlines

· Good time management and organizational skills

· Proficiency in Excel, Work and Basic knowledge and skills in Adobe Photoshop or Adobe Illustrator would be a plus

· A team player with good communication & interpersonal skill, positive thinking, reliable, self-motivated and creative

· Good command of English spoken and writing skills

· Ability to handle multiple tasks, manage expectations and coordinate under tight timelines and pressure