Total 15,574 Full-time tourism management job vacancies in Singapore

• To provide outstanding customer service.
• To handle customer’s enquiries and feedbacks.
• To perform cashiering, housekeeping duties, display arrangements.
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

Job Requirements:

• Secondary level with 1-2 years of Retail experience.
• Degree holder with NO Experience is welcome to apply. Training provided.
• Salary up to $2900 (base on experience and qualification).

Interested applicants, please email us your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Role Overview:

The Singapore Country management specialist will play a crucial role in managing both our signature Singapore competitions and the operational support when the students participating in our competitions. This role requires a blend of planning, operational excellence, and a deep commitment to educational enrichment. The ideal candidate will not only deliver exceptional service to parents and students but also provide invaluable support to ensure their success in our competitions.

Key Responsibilities:

Competition Management:

• Coordinate with internal and external stakeholders to manage all aspects of competitions, from venue management to program scheduling and participant engagement. Plan, design, and produce events while managing all project delivery elements within time limits.
• Liaise with Singapore parents to identify their needs and ensure customer satisfaction.
• Coordinate with different teams to ensure smooth operations of competitions.
• Propose ideas to improve services and competitions quality.
• Organize facilities and manage all event’s details such as contest and award ceremony venue, invigilators, decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc.
• Cooperate with the different teams to promote and publicize the competitions to the students and schools.
• Conduct pre- and post-competitions evaluations, reporting on outcomes.
• Oversee risk management plans to ensure events comply with legal, health, and safety standards.

Parents and students support:

• Responding to all competitions-related queries received via email, phone, live chat and any other channels.
• Capture and qualify parents' inquiries, make appointments, liaise with different parties to ensure students have a successful experience with the competitions
• Manage direct applications from the office walk-in, online and agent channels.
• Ensure that all Missed Calls are followed up and attended to in a timely manner (within 24 hours)
• Serve as the primary liaison for participants and parents in our competitions, offering support on competition rules, registration processes, and any queries they may have.
• Regularly update and communicate with students and parents on any changes or enhancements to competition guidelines and processes.

Team and Participant Support:

• Lead and mentor a small team in Singapore, ensuring they are equipped to provide excellent support to parents and students.
• Address inquiries and concerns from Singapore parents and students, ensuring their experiences with our competitions are positive and enriching.
• Foster relationships with educational institutions and stakeholders in Singapore to promote participation and engagement in our events.

Qualifications:

• Bachelor’s degree or Diploma in Business Administration, Event Management, Education, or related fields.
• At least 2 years of experience in event management and/or educational program management, with a proven track record of successful event execution.
• Strong communication and training skills.
• Excellent leadership abilities, with experience managing teams and projects.
• Strong organizational, multitasking, and problem-solving skills.
• Exceptional interpersonal and communication skills, with fluency in English and mandarin.
• Willingness to travel internationally to support our global partners and events.

Job Responsibilities:

• Client Assessment: Understand client goals and challenges, such as retirement planning, property ownership, and debt management.
• Strategic Planning: Provide expert advice on financial services, including wealth accumulation, risk management, and investment strategies.
• Implementation: Execute financial plans, manage investments, and ensure timely delivery of services.
• Client Acquisition: Expand our client base across various wealth spectrums (B2B & B2C).
• Continuous Support: Reassess and adjust client portfolios to align with evolving goals.
• Stay Informed: Keep up-to-date with economic developments and industry regulations.

What We Offer:

• Career Progression: Opportunities for advancement into managerial and leadership roles.
• Growth and Learning: Comprehensive training and mentorship from experienced professionals.
• Work-Life Balance: Enjoy flexible hours that fit your lifestyle, without being tied to a 9-5 structure.
• Earning Potential & Competitive Remuneration: Attractive performance bonuses and incentives to reward your achievements.
• Industry Exposure: Opportunities for international conventions and deep dives into the financial sector.
• Training & Certification: Sponsored papers to attain Chartered Financial Consultant (ChFC) or Certified Financial Planner (CFP) qualifications.

Why Join Us?

• Exclusive Opportunity: Be part of a high-performing team in the competitive financial advisory industry.
• Comprehensive Training: Access a structured curriculum to excel in financial services (Wealth accumulation, risk management, legacy planning, etc.).
• Knowledge Building: Gain expertise in investments, insurance, and comprehensive wealth management.
• Dynamic Work Environment: Thrive in a flexible and innovative team culture.

Requirements:

• Singapore Citizen/PR
• 21 years and above (as stipulated by FAA-N13)

How to Apply:

If you're motivated and ready to build a rewarding career in financial services with the flexibility to manage your time, send your resume to [email protected].

Only candidates who meet the requirements will be considered.

Job Description:

• Manage multiple business units, providing strategic direction and guidance to a team comprising different operations
• Lead operations team to provide efficient services
• Stabilize and manage operations at different sites for smooth operations
• Critical decision-making to ensure prompt resolution and minimal operational disruption should incidents and emergencies arise
• Build and maintain good relationship with clients and key stakeholders
• Achieve high-quality service delivery and adherence to safety protocols
• Develop operational plans, budgeting, and resource allocation, to enhance work procedures and service quality
• Oversee preparation of tender specifications and quotations
  

Interested candidates, please email your CV to [email protected].

We regret that only shortlisted candidates will be notified.

Evelyn Xie Huijing | R1104549

Recruit Express Services Pte Ltd | 13C6614

Job Summary:

• Provide daily administrative and operational support to the team, for the purpose of Community Intervention Team service development and implementation.

Responsibilities and Duties:

• Undertake data management and verification in accordance to the requirements
• In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance to the requirements of the programme.
• Assist in documentation and tracking of key performance indicators and targets.
• Provide administrative or logistical support to the team in running client-related support and/or other activities.
• Liaise with relevant organizations and healthcare providers to coordinate referrals for Programme.
• Organizes the logistics &/or resources to ensure the smooth running of activities and services.
• Provide secretariat support for workgroup meetings and presentations.
• Assist in coordinating and planning outreach and engagement events with other community partners and agencies.
• Perform other duties as assigned.

Job Requirements:

• Bachelor’s degree in any discipline.
• Minimum 2-3 years of working experience in project management.
• Experience in community and/or healthcare settings would be advantageous.

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Are you ready to take your cybersecurity career to the next level? We are seeking a skilled Cyber Incident Response Manager for a leading global consultancy firm. In this role, you will be part of a highly experienced team dedicated to investigating cybersecurity breaches, restoring systems, and helping clients navigate the challenges of incident response and recovery.

Responsibilities:

• Manage cybersecurity incident response engagements, leading teams to resolve breaches and recover systems.
• Help prepare commercial proposals for clients and coach colleagues within the team.
• Be hands-on, delivering incident response and digital forensics engagements as needed.
• Work closely with clients to address their cybersecurity challenges, ensuring the right solutions are implemented.
• Provide practical recommendations to prevent future incidents and help prepare clients with training, playbooks, and incident simulations.

Key Requirements:

• Ideally 6 + years of experience in cybersecurity, particularly in incident response and digital forensics.
• Proven ability to lead incident response cases, create response plans, and manage the full engagement lifecycle.
• Solid understanding of networking, how the internet works, and familiarity with major cloud providers like AWS, Azure, or Google Cloud.
• Strong technical expertise in cybersecurity, with a passion for learning and sharing knowledge with the team.

EA: 14S7084 | Registration No:R1981018

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

5 days, 9am-6pm

Salary: $2800- $3500

Address: Ang Mo Kio Ave, Singapore

Company profile:

Specializes in providing event conceptualizations, designs and event management services for special events such as Product Launches, Media Press Conferences, Road Shows, Exhibitions, Seminars, Official Openings and more.

Job Roles:

• To contribute brainstorming sessions with the team
• To source, negotiate and manage suppliers for the events
• To assist in pre planning, setup onsite
• To run a live production and operational coordination independently
• To manage multiple projects and priorities simultaneously
• To participate on presentation of proposal to clients (concept, creativity, planning, timeline and budget)
• To follow up and make sure on clients requirement are fulfilled
• To coordinate and liaise with relevant department internally such as Designer/Operations
• To feedback information to clients on services when required

Requirements:

• Min Diploma in Events/ Hospitality & Tourism Management
• Min 2 years working experience as event executive
• Proficient in Microsoft Word, Excel & Powerpoint
• Able and willing to work beyond normal working hours

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Our client is a Global Manufacturing MNC. Due to their current expansion plan, they are looking for a Senior Automation Engineer to join their team, in hopes of developing the current high performing team. They are located in the North.

Job Responsibilities:

• Develop, cost, and implement mechanical, electronic, and digital processes to enhance efficiency and increase yield of the organisation, from idea to pilot phase.
• Provide guidance on Smart Automation and Industry 4.0 initiatives.
• Establish process monitoring plans for consistent operations.
• Provide timely support to Operations and Quality Assurance teams, from pilot to production phase.
• Collaborate with partners to improve overall organisation’s capabilities.
• Any other duties as assigned.

Requirements:

• Minimum Bachelor or Master in Engineering relevant equivalent field of study.
• Minimum 5 years relevant experience.
• Knowledgeable/experience in CAD/CAM would be advantageous.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

The Incident Management Manager is responsible for leading the resolution of major technology incidents that impact customers, ensuring quick action, timely updates to stakeholders, and post-incident analysis to drive corrective actions.

Key Responsibilities:

• Drive major incident resolution with cross-team coordination.
• Escalate issues causing delays or SLA breaches.
• Review and close incidents, ensuring proper documentation and reporting.
• Analyze incident trends and manage KPIs.
• Conduct post-incident reviews and lead Root Cause Analysis (RCA) meetings.
• Track and close problem tickets and preventive actions.

Job Requirements:

• Bachelor’s degree in IT or related field.
• 5+ years of experience in incident or problem management.
• Strong understanding of ITIL processes and SLA management.
• Excellent communication and problem-solving skills.
• Experience with RCA and KPI tracking.

Interested candidates, please submit your updated resume in MS format by using the Apply Now button or email your resume to [email protected].

We regret that only short-listed candidates will be contacted shortly.

Careerally Pte Ltd | EA Licence: 24C2215
Frieda Chan | EA Registration No: R2199193

• Manage facilities during construction and renovation projects.
• Ensure projects align with plans and budgets.
• Oversee safety compliance and facility standards.
• Liaise with stakeholders, contractors, and suppliers.
• Assist with managing budget and resources efficiently.

Requirements:

• Minimum 2 years of working experience as a facilities management executive.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home and home personal care providers in Singapore. It also offers other services for seniors such as an active ageing hub, senior activity centres, community support for vulnerable seniors, and a sheltered / senior group home. In addition, it runs a chain of dental clinics, and a family medicine clinic

RESPONSIBILITIES

The Admin Executive will assist the Community Partnership Manager in managing administrative tasks, maintaining trackers, and handling volunteer-related administrative work across our six nursing homes. This position requires excellent organizational skills, attention to detail, and the ability to work collaboratively with various teams to support the effective management of our volunteer programs.

• Administration:
• Provide administrative support to the six nursing homes, including preparing meeting slides for each home and assisting the Manager in managing processes and creating templates
• Update departmental volunteer records, files, and databases
• Trackers and Reporting:
• Develop and maintain trackers to monitor specific programs, program metrics, and other relevant data for six nursing homes ensuring data accuracy and timely delivery
• Volunteer Coordination:
• Support the organization of volunteer appreciation events, training sessions, and other related activities
• Handle volunteer inquiries and provide support as needed to ensure a positive experience for all participants
• Communication:
• Assist in creating flyers, updates, training posters, and other communications for volunteers and stakeholders
• Other Duties:
• Assist with special projects and initiatives as assigned
• Support other team members when they are on leave

• Proficient in Google Suite and Looker Studio
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• Able to work independently and as part of a team
• Proactive and adaptable to changing priorities
• Open to learning new software

• Experience:
• Minimum of 1-2 years of administrative experience
• Experience in volunteer coordination or community engagement is a plus
• Available to work on some weekends, with compensation provided through time off
• Education:
• Diploma or equivalent in Business Administration, Office Management

1. This position is on a 2-year contract
2. The staff will have to travel to different nursing homes on a weekly basis

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

JOB SCOPE

Trainee will be trained to assist and support the Operations Executive/Manager to lead and organize site Operations Team to ensure safety, daily routine, periodic schedule and manpower are available to meet contract standards and requirements.

DUTIES & RESPONSIBILITIES

• Trainee will learn about manpower deployment and scheduling to help develop cleaning service operations work plans in line with contract standards and requirements
• Trainee will respond to customer feedback
• Trainee will learn about Workplace Safety and Health Practices so as to ensure safety measures are in place on site
• Trainee will learn to operate various types of environmental services (ES) machinery and equipment safely and competently
• Trainee will be exposed to handle wide-range of environmental services tasks at different project sites.
• Recommend ways to improve environmental sustainability using insights gathered from data analysis
• Trainee may be assigned to oversee multiple sites and will be expected to communicate effectively with key stakeholders.
• Other duties as assigned by the reporting supervisor

The Opportunity

• This is an exciting opportunity to work for one of the leading banks.
• It is an opportunity for an experienced Project Management Officer to join their team
• This will start off as a 12-month contract

The Job

• Lead the PMO: Oversee and manage the Project Management Office (PMO), ensuring its effective operation, adherence to project management best practices, and alignment with organizational goals.

• Establish project governance and cadence;

• Coordinate with Technology PMO to plan and publish detailed project delivery milestones;

• Keep track of overall project progress vs. planned milestones on weekly basis; and escalate to Country Project Leads and Program Steering Committee (PSC) for any timeline risks;

• Keep track of project budget allocated to Business Unit/Supporting Unit and ensure spend within budget. Financial management, ensuing project financials are up to date and correct and captured in a timely manner

• Orchestrate cross-squad project deliverables to ensure all squads are running independently and efficiently

• Project management, to ensure delivery of key initiatives on time and budget.

• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.

• Providing regular updates and following up on action items.

• Drive and manage project end to end delivery including requirement, design, testing, deployment

•Review test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline

Required Experience

• More than 8 years of experience in the direct management of IT application projects and possess sound banking product knowledge especially in Cards, Unsecured Loans & Payments

• Able to work with external vendors and across diversified teams

• Process-driven and strong advocate of reporting

• Good verbal and written communication skills

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to amos.tan@adecco.com
• Email Topic: Apply Project Management Officer
• Only shortlisted candidates will be contacted

Your Job

We are seeking for a Senior Plant Project Management Engineer to lead assigned projects and ensure their success. You will be responsible for managing product family projects from start to finish, including planning, implementation, monitoring, and closure. Your role involves leading company-wide resource distribution for product families, understanding and adhering to NPI (New Product Introduction) procedures, deploying PBM (Principled Based Management) culture, and participating in the continuous enhancement of NPI and PDP (Product Development Process) systems.

Our Team

You will be a part of the DSS division at Molex Singapore, working closely with all functional departments within the organization. Your role will involve significant interaction with internal teams and external contacts, including vendors, suppliers, and subcontractors, fostering strong collaborative relationships to drive project success.

What You Will Do

• Lead and facilitate cross functional teams in the planning and execution of projects related to New Product Development, Modifications and capacity expansion.
• Strong leadership and interpersonal skills to effectively influence team members, management, and external contacts to drive positive project outcomes.
• Lead and collaborate with multi-disciplinary teams for project kick off, project meetings, definition of project scope, objectives, expectations, and deliverables, including project timelines, sample build and budget.
• Initiate, build, and manage overall project schedule, define critical path, monitor project activities, and hold functional team members accountable to meet agreed deadlines and communicate status report and timely escalate critical issues.
• Review project process and provide updated status report to team members and management.
• Perform other related duties as assigned by management.

Who You Are (Basic Qualifications)

• Bachelor's degree in Engineering
• At least 5 years of working experience, particularly in project management.
• Excellent communication skills to collaborate with a global cross-functional team.
• Familiarity with NPI project development procedures.
• Strong leadership passion with a can-do attitude and sense of urgency.

What Will Put You Ahead

• Specialization in engineering or business with a focus on Project Management.
• Experience working in a multinational company.
• Experience in new product development within the connector industry.
• Excellent presentation skills.
• Good financial costing abilities.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Key Responsibilities (Management Office)

• Responsible in providing full spectrum of administrative support to the Senior Management Office.
• Coordinate, schedule and organize meetings that includes preparing of meeting agenda, materials and supporting documents, drafting minutes of meeting and provide support in the follow-up and tracking of matters arising.
• Conduct data collation, data analysis and preparation of presentation slides, reports and documents.
• Assist the department in the planning and executing strategic and operational high impact projects.
• Handle purchase and work requisition processes, from calling suppliers for quotation to submitting invoices to Finance for payment.
• Prepareand submit all expense claims and records for the department.
• Handle in-coming and out-going correspondences.
• Perform typing, faxing, sorting, filing, scanning, photocopying and recording of documents and forms.
• Responsible in organizing and managing calendar schedule including meetings, clinical work and events for all his roles.
• Responsible in the arrangement of overseas travel schedule and itineraries.
• Other duties as assigned by Reporting Officer

Key Requirements

• Bachelor’s degree in any discipline from a recognised institution with keen interest in healthcare.
• Proficient in Microsoft Office (Word, Excel and Power Point).
• Strong written and verbal communication
• Detail-oriented with ability to manage multiple priorities and deadlines
• Outstanding interactive skills with stakeholders
• Possess strong analytical and problem-solving abilities

For interested candidates, please send your most recent and updated resume to [email protected]

Subject heading: Executive - Healthcare Management Training Program

Andrea Eunice Tan Min Er

(R23112594)

Recruit Express Pte Ltd

EA License No. 99C4599

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working days: Monday to Friday
Working hours: 9am - 6:30pm
Working Location: Ang Mo Kio - company will move to near Tai Seng MRT by Dec 2024 / Jan 2025
Salary: $3000 - $4000

Overview: The Executive, Facilities Management will play a key role in supporting the organisation’s expansion through the effective management of all facilities-related aspects of renovation and construction projects. This role focuses on ensuring that the facilities align with operational needs, safety standards, and project timelines.

Responsibilities:

• Facilities Oversight: Manage and coordinate all facilities-related activities during renovation and construction projects, ensuring alignment with the organization’s strategic goals.
• Collaboration with Project Management: Work closely with the Project Manager to ensure that facilities-related aspects of projects are integrated into the overall project plans, schedules, and budgets.
• Safety and Compliance: Oversee compliance with safety standards, and ensure that all facilities are maintained to meet industry standards and regulations.
• Stakeholder Liaison: Act as the primary point of contact for internal and external stakeholders regarding facilities management, including coordination with contractors, suppliers, and consultants.
• Budget and Resource Management: Assist in managing the budget for facilities-related expenditures, ensuring cost-effective solutions and optimal use of resources.
• Quality Assurance: Monitor the quality of work related to facilities management, ensuring that it meets the required standards and supports the overall project objectives.
• Reporting: Provide regular updates to the Project Manager on the status of facilities-related tasks, including any issues, risks, or necessary adjustments.
• Support for Project Completion: Assist in the handover process of completed projects, ensuring that all facilities are fully operational and meet the organization’s requirements.

Requirements:

• Experience in facilities management, with a preference for experience in the F&B and/or Manufacturing industry.
• Strong understanding of interior fit-out projects, building codes, and safety regulations.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability is a plus.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Key Responsibilities

• Collaborate with cross functional team to support developments of proposal for various engineering projects within group companies
• Review and provide inputs on technical aspects, feasibility and alignment with company objectives, best practices, and standards
• Regularly liaise with assigned project leaders in group companies to gather updates, identify challenges and ensure adherence to project timelines
• Explore new collaborations with well-established vendors globally while concurrently assessing existing equipment manufacturers to ensure the necessary support for projects and proposals
• Organize and facilitate engineering programs for the group companies, fostering continuous learning and professional development
• Collaborate with safety and productivity teams to identify areas for continuous improvement in safety measures and operational efficiency
• Regularly communicate and present to key stakeholders and Group Engineering on proposal development, project progress, engineering programs, safety measures and other

Requirements

• Bachelor’s degree in engineering or a related field.
• Proven experience of at least 3 years in project management and/or proposal development on Plant Process in Gas and Chemical Industry
• Strategic thinking and problem-solving capabilities
• Possess good communication and interpersonal abilities
• Initiative, drive, and the ability to work independently
• Result-oriented and energetic with positive attitude.
• Willing and able to travel
• Proficiency in AutoCAD software

HOW TO APPLY

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Kong Ai Huong (Ellie)
EA Personnel Reg No: R24121212

Job Responsibilities:

• Ensures highest standard of service delivery to our customers.
• Monitor and respond to incoming calls/emails/social media platform/written correspondences
• Maintains confidentiality of the Bank’s customers and data.
• Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Department standards to ensure calls handle accuracy and operational effectiveness
• Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
• Resolves customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues and subsequent solutions.
• Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests
• Uses technology and system tools as directed and within established guidelines.
• Ensures knowledge is up-to-date by participating in individual and team trainings, meetings and reading the information posted in the Contact Centre’s knowledge management system.
• Keeps abreast with current issues in the banking environment and competitors’ innovations.

Job Requirements:

• Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
• Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
• Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
• Possess good command of written and spoken English.
• Good analytical skills; passion for working and is good in working with numbers.
• Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
• Passion for working, responsible and with good working attitude.
• Proficient in PC skills including MS Office applications.

Job Summary:

Join a leading financial services group in Asia with a presence in 18 markets. As we continue to redefine banking, innovation, and customer experience, we're looking for dynamic individuals to join our team and shape the future of finance.

Responsibilities:

Business partnering, methodology development and financial analysis

• Partner with business units to identify, quantify and realise cost/ productivity/ efficiency savings
• Lead enterprise programmes/ workstreams / projects to improve Group cost shape
• Drive financial analyses- data collection, analysis of financial / operational data, model development
• Develop and sharpen cost methodologies: Conceptualise/ implement performance management framework to assess initiative progress, incl. productivity from technology implementations
• Strengthen reporting, governance

Programme and stakeholder Management

• Engage stakeholders on the topic of drive strategic cost management and support preparation of strategic reviews
• Programme manage, incl timelines/ monitoring milestones

Requirements:

• Degree holder in related field with 4-8 years of relevant experience
• Prior management consulting background an advantage, with experience in Big4/ financial services
• Strong analytical/ problem solving skills and comfortable with working with numbers and relational datasets
• Ability to operate independently, collaborating with senior colleagues to drive outcomes.
• Able to work under pressure and interested in developing a career in a dynamic banking environment
• Proficient in Microsoft Office applications; Plus to have experience in relational databases

We regret that only shortlisted candidates will be notified.
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

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Facilities Management Executive

Salary: $3000 - $4000

Working Hours: Monday to Friday 9am - 6:30pm

Working Location: Ang Mo Kio (569625) - company will move to near Tai Seng MRT by Dec 2024 / Jan 2025

Overview: The Executive, Facilities Management will play a key role in supporting the organisation’s expansion through the effective management of all facilities-related aspects of renovation and construction projects. This role focuses on ensuring that the facilities align with operational needs, safety standards, and project timelines.

Responsibilities:

• Facilities Oversight: Manage and coordinate all facilities-related activities during renovation and construction projects, ensuring alignment with the organization’s strategic goals.
• Collaboration with Project Management: Work closely with the Project Manager to ensure that facilities-related aspects of projects are integrated into the overall project plans, schedules, and budgets.
• Safety and Compliance: Oversee compliance with safety standards, and ensure that all facilities are maintained to meet industry standards and regulations.
• Stakeholder Liaison: Act as the primary point of contact for internal and external stakeholders regarding facilities management, including coordination with contractors, suppliers, and consultants.
• Budget and Resource Management: Assist in managing the budget for facilities-related expenditures, ensuring cost-effective solutions and optimal use of resources.
• Quality Assurance: Monitor the quality of work related to facilities management, ensuring that it meets the required standards and supports the overall project objectives.
• Reporting: Provide regular updates to the Project Manager on the status of facilities-related tasks, including any issues, risks, or necessary adjustments.
• Support for Project Completion: Assist in the handover process of completed projects, ensuring that all facilities are fully operational and meet the organization’s requirements.

Requirements:

• Experience in facilities management, with a preference for experience in the F&B and/or Manufacturing industry.
• Strong understanding of interior fit-out projects, building codes, and safety regulations.
• Proficient in AutoCAD and familiar with reading detailed drawings/floor plans. Basic sketching ability is a plus.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: 24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279

Job Description :-

Provide effective leadership to the food and beverage team to ensure targets are met

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Requirement :-

Have good product knowledge on food items

Knowledge of cost/inventory management would be an added advantage

Candidate must have basic PC-literacy

Strict sense of hygiene and safety standards

Excellent organizational skills

Ability to thrive in a challenging environment

Strong public relations skills

Excellent interpersonal & communication skills

Candidate must be a strong leader & team player

Exceptional communication skills and the leadership capability to create a winning team

• Location: Yishun
• Able to travel to JB for supplier visit or to our factory, when required

Job Duties:

• Program CMM and provide training to site engineers and technicians.
• Oversee the supplier part qualification process (SPQP) to ensure that supplier deliveries meet quality standards and process requirements.
• Manage complaints, including initial failure analysis, coordination of containment and disposition with suppliers, arranging RTVs, following up on 8D reports, and overseeing repair order delivery.
• Conduct audits at supplier sites for NPI pilot production process qualification and 8D implementation.
• Perform first article inspections at supplier sites to verify measurement capabilities and ensure that supplier technicians possess the necessary skills.
• Develop inspection plans and instructions for incoming inspections.
• Act as an ISO 8015 expert, providing training to suppliers on common GD&T tools.
• Manage calibration processes to ensure equipment is calibrated on schedule and plan for measurement equipment needs for NPI parts.
• Oversee the Material Review Board (MRB).

Requirements:

• Bachelor’s degree in Mechanical Engineering. Advanced degrees or specialized certifications can be a plus.
• Proficiency in CMM programming and operation, preferably Zeiss CMM
• Strong understanding of supplier part qualification processes (SPQP) and quality management systems.
• Experience with complaint management processes, including failure analysis, 8D reports, and repair order management.
• Knowledge of audit procedures and qualifications for NPI pilot production.
• Experience with Material Review Board (MRB) management.
• Plastic injection molding knowledge is preferred
• Hands-on experience with inspection and measurement tools.
• Experience conducting training and workshops for technical teams and suppliers.
• Excellent communication and interpersonal skills for training and coordination with suppliers.
• Ability to travel to supplier sites as needed.
  

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.   

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.  

Manager Customer Relationship Management
Porsche Singapore Pte. Ltd. (Retail)

Porsche Singapore is seeking an experienced Manager Customer Relationship Management (CRM) to lead the CRM and the in-house Customer Interaction Centre. This role is responsible for governing the customer experience journey through strategic planning, market research, and data-driven insights. The successful candidate will drive customer excitement, satisfaction, and brand loyalty to achieve and exceed KPIs.

• Manage, lead, motivate and empower the Customer Relationship Management Team within the Marketing department
• Manage and lead the in-house Customer Interaction Centre to strengthen luxury positioning and create customer excitement across virtual touchpoints (online chat, social media, inbound and outbound calls, and emails), including handling VVIPs and escalated cases.
• Plan and execute initiatives to drive customer excitement, satisfaction, and brand loyalty through exceptional experiences across all digital and physical touchpoints, ensuring seamless channel integration and a consistently unique brand experience for customers, prospects, and fans, with a focus on achieving and exceeding KPIs.
• Govern the customer experience journey across all channels in alignment with brand positioning, including defining and documenting the journey from prospecting to post-purchase, creating detailed contact plans, leading innovative enhancements to customer touchpoints, and partnering closely with Sales, Aftersales, and Importer teams to ensure a seamless experience and foster long-lasting relationships while increasing customer lifetime value.
• Oversee the Sales Funnel Management by pre-qualifying leads in close collaboration with Sales team and maintaining the CRM system with lead, customer, and vehicle data
• Ensure that all customer information and data are fed into the CRM system, enrich it with market research data (e.g. customer satisfaction survey, market studies) and provide data driven customer insights and recommendations to relevant stakeholders across the organisation
• Conduct data analysis to identify gaps in the customer journey and opportunities for innovation and customer excitement, and create programmes by applying the insights gained into actionable and measurable steps

• Bachelor’s degree in business, marketing or communications, or a related field. 
• 5 to 8 years of relevant experience, preferably in the Automotive, Airlines or Luxury industry. 
• Proficient in MS Office and CRM Systems (e.g. SAP, Salesforce) 
• A team player with excellent leadership, people management, communication, negotiation, and interpersonal skills, capable of interacting effectively with stakeholders while inspiring and motivating team members. 
• Ability to excel in a fast-paced, dynamic environment with a strong commitment to delivering an exceptional customer experience. 
• Strong analytical and problem-solving skills, with the ability to assess situations, make informed decisions, and implement effective measures. 
• Deep understanding of customer journey trends, the luxury market, and customer expectations. 
• Self-driven with a proactive learning attitude. 

Supply Chain Management Executive (Purchasing)

Salary: $3000 to $4300

Working Hours: Mon – Fri (8am - 5.30pm)

Location: Senoko South Road 758069, transport provided at several mrt

Responsibilities

• Responsible for the planning, organizing, directing and controlling of the purchasing, warehousing and transportation functions of the company.
• To lead a team of officers and operational staff in handling daily purchasing operation to ensure that customer delivery schedules are met so as to provide customer satisfaction.
• Responsible for customer audit and complaint relating to purchasing operation.
• Oversee the MRP fulfilment, stock replenishment, purchasing and order management, suppliers’ contract and Vendor Managed Inventory (VMI) management.
• Effectively and continuously explore initiatives and implement programs to improve quality, productivity, cost effectiveness and process improvements.

Requirements:

• Degree in Purchasing/ Logistics/ Materials Management/ Procurement or International Supply Chain Management or equivalent.
• Minimum 3 years’ experience in purchasing and/or logistics function in manufacturing industry/environment; Knowledge of ISO9000, IATF16949, ISO14001 and ISO45001 preferred.
• Experience in using ERP software (Movex) and implement kaizen will be added advantage.

Email: [email protected]

Tan Yong Zhi (Jackson) | Reg: 24124461

The Supreme HR Advisory Pte. Ltd | EA No: 14C7279