Total 3 Director/C-Level transportation logistics job vacancies in ang mo kio

Job Description:

We are looking for an experienced and dedicated Logistics Director to lead and oversee operations in the logistics department of the company. He/She will create logistical plans and procedures to ensure internal and external customer requirements are satisfied. The job of a Logistics and Distribution manager entails more than just organizing products storage and distribution. You will make certain that the proper product is used and you will ensure that the right products are delivered to the right location at a reasonable cost. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Responsible for the overall financial and operational excellence for the various departments: Logistics, Warehouse, Delivery and Customer Service.
• Perform strategic planning including the setting of specific KPIs for each department.
• Plan and ensure continuous improvements of service & operational delivery processes.
• Take ownership of & be involved in the annual budget process.
• Ensure that all contractual deliveries are fulfilled.
• Responsible for work safety measures & risk assessment for various departments.
• Ensuring the business operates within the company mission statement.
• Investigating customer satisfaction and reporting any issues.
• Working with department heads and senior management to get the best performance from staff.
• Responsible for business development of logistics related segment.
• Any other ad-hoc projects and duties as assigned by reporting manager and/or management.

Requirements:

• Minimum a bachelor's degree in Logistics and Supply Chain or equivalent
• Has at least 5 years of management experience

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience

About the Role:

We are looking for an experienced and dedicated Service Operations Director to lead and oversee the service operations in Gain City Logistics. He/She shall ensure timely and accurate responds to feedback and take an active role in resolving any issues. You may also be involved in sales, transportation, stock control, warehousing and monitoring the flow of goods.

Responsibilities:

• Develop and implement service and logistics strategies that align with our business goals and customer needs
• Lead and manage high-performing teams across service operations, logistics, and transportation
• Foster a culture of customer-centricity, continuous improvement, and operational excellence
• Drive process improvements, efficiency gains, and cost savings across the service and logistics value chain
• Collaborate with cross-functional teams, including sales, marketing, and finance, to ensure seamless execution and alignment
• Analyse key performance metrics, identify areas for improvement, and implement data-driven solutions
• Ensure compliance with regulatory requirements, industry standards, and company policies
• Review workflow improvements to enhance efficiency and responsiveness
• Establish performance metrics for customer representatives
• Establish service level and requirements for the department
• Develop and implement methods to record, assess, and analyse customer feedback

Requirements:

• Minimum a bachelor's degree in Logistics and/or Supply Chain or equivalent
• Has at least 10 years of management and customer service experience