Total 8,474 transportation logistics job vacancies in Singapore

Job Description & Requirements

• Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
• Delegating tasks on the project to employees best positioned to complete them
• Making effective decisions when presented with multiple options for how to progress with the project
• Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
• Communicating with executives or the board to keep the project aligned with their goals
• Performing quality control on the project throughout development to maintain the standards expected
• Adjusting schedules and targets on the project as needs or financing for the project change

Position Details:

• Role: Sales Assistant Manager
• Location: Ubi Techpark, Singapore
• Salary Range: SGD 4,500 – 5,500 per month
• Additional Benefits:

1. Transport Allowance
2. Mobile Phone Allowance
3. Attractive Commission Scheme

Key Responsibilities:

1. Client Acquisition & Retention:

- Identify and secure new business opportunities to drive company growth.

- Maintain and expand relationships with existing clients, ensuring satisfaction and loyalty.

2. Sales Strategy:

- Develop and implement sales strategies to achieve revenue and profitability goals.

- Monitor market trends, analyze competitor activities, and adapt strategies accordingly.

3. Negotiation & Quotation:

- Prepare and present tailored freight forwarding solutions.

- Negotiate competitive pricing and contract terms with clients.

4. Collaboration & Reporting:

- Work closely with internal teams (operations, customer service, and finance) to ensure smooth delivery of services.

- Prepare regular sales reports and provide insights to management.

Requirements:

• Experience:

- Minimum 3–5 years in sales, preferably in freight forwarding, logistics, or a related field.

• Education:

- Diploma/Degree in Business, Logistics, Supply Chain, or related disciplines (preferred).

• Skills:

- Excellent communication and negotiation skills.

- Proficiency in CRM tools and Microsoft Office Suite.

- Ability to multitask, prioritize, and work independently in a fast-paced environment.

• Knowledge:

- Familiarity with freight forwarding operations and international trade regulations is a plus.

What We Offer:

• Competitive base salary with attractive commission structure.
• Allowances for transport and mobile phone expenses.
• Collaborative and supportive work environment in Ubi Techpark.
• Career development opportunities with a growing industry leader.

• Driving experience at least 2 years
• 5.5 working days
• Monday to Friday 8.30am to 5.30pm
• Saturday 8.30am to 12.30pm
• 44 working hours per week
• Office at Ubi Techpark
• Not allow to drive vehicle home
• Collection and delivery of cargoes
• Mostly frequent area at Changi / KD / Jurong Port area
• Able to read and write simple English
• Performs daily transportation for collection and delivery
• Willing to work overtime (able claim OT)

Benefit

• 12 days Annual leave
• AWS
• Bonus
• Dental Allowance

Resume must be sent to [email protected] / whatsapp +6583798654

Roles & Responsibilities

Job Description:

• Install, maintain, and repair electrical control, wiring, and lighting systems.
• Read technical diagrams and schematics for work planning and issue resolution.
• Perform general electrical maintenance on systems up to 1,000 volts.
• Inspect transformers and circuit breakers and other electrical components.
• Troubleshoot electrical issues using appropriate testing devices.
• Repair and replace equipment, electrical wiring, and fixtures.
• Adhere to all quality and safety standards, plus codes.
• Guide and monitor work of junior technicians and apprentices.
• Execute plans of electrical wiring for well-functioning systems.
• Ensure continual education on new systems, innovations, and maintenance practices.
• Other duties as and when assigned by Superior.

Job Requirement:

• 3 years of electrical experience.
• Able to read single-line diagram.
• Able to work independently with discipline.
• Have teamwork and is committed.
• Able to cooperate on overtime arrangement.
• On-job-training will be provided.
• Able to start work with short notice/ immediate.

Mon-Fri：8AM-5PM

Sat: 8AM-12PM

Not acceptance back and forth

Roles & Responsibilities

• Manage and maintain full set of accounts, with monthly and annual reports.
• Process accounts payable, account receivable and general ledger transactions, including entering invoices, preparing payments and reconciling bank statements.
• Knowledge in GST returns filling, process staff salaries, CPF & reimbursements. Prepare GST tax returns, ensuring compliance with payment, reporting and other tax requirements.
• Managing incoming invoices and ensuring timely payments to vendors and suppliers. Tracking customer payments, following up on overdue accounts, and issuing reminders.
• Maintain accurate and up-to-date filing systems for financial documents.
• Process payroll transactions in the organisation's accounting system.
• Assist in the monthly financial closing and reporting, quarterly group reporting and year-end audit.
• Participate in internal and external financial audits. Ensure adherence to financial policies and procedures. Implement and review financial controls to mitigate risks.
• Perform other accounting, administrative and operational duties assigned.
• 
  Skills and Qualifications
• Degree/Diploma in Accountancy or an equivalent professional qualification
• Professional accreditation and prior audit experience / accounting experience will be considered favourably
• Minimum 2 years financial related experience
• Proficiency in financial software and advanced MS Excel skills
• Self-motivated and independent problem solver who is proactive with a strong sense of ownership
• Accustomed to multitasking, prioritising and meeting deadlines
• Meticulous with keen attention to detail

Aramex has successfully introduced market-leading express delivery and logistics services to emerging economies. As a leading global provider of comprehensive logistics and transportation solutions, our breadth of services includes express courier delivery, freight forwarding, logistics, supply chain management, e-commerce, and record management services.

Aramex Singapore is expanding and we are seeking Field Sales Executive to join our Singapore team and will be reporting to the Head of Sales.

What are the roles and responsibilities?

• Source opportunities and acquire new business revenue for Aramex domestic express services, focusing on multi-channel retailers and brands.
• Identify, gain, and develop account opportunities through targeted prospecting, networking, and relationship building.
• Achieve assigned quota for signings and revenue plans, meeting or exceeding sales targets and objectives.
• Utilize solution selling techniques to position Aramex domestic express services effectively and address customer needs and pain points.
• Work collaboratively with cross-functional departments in solution development to achieve desired customer outcomes and deliver innovative shipping solutions.
• Conduct regular performance reviews with customers to assess satisfaction, address concerns, and identify opportunities for improvement.
• Grow and expand business across the entire product portfolio through effective negotiation and relationship management with existing and potential customers.
• Develop and maintain effective relationships with existing customers, ensuring high levels of customer retention and satisfaction.
• Prospect and gain new customers through targeted sales efforts, presentations, and networking activities.
• Collaborate with the sales team to achieve departmental objectives and contribute to overall company growth.
• Fulfill customer needs and ensure high quality of service delivery, providing timely and effective solutions to customer inquiries and requests.
• Achieve set targets and productivity KPIs, tracking performance metrics and taking proactive measures to drive results.

Requirement for the role:

• Minimum of 2 years of experience in business development, sales, or account management, preferably in the logistics or transportation industry.
• Proven track record of success in sourcing opportunities, acquiring new business revenue, and achieving sales targets.
• Strong understanding of solution selling techniques and account management principles, with experience working with multi-channel retailers and brands.
• Excellent communication skills, both verbal and written, with the ability to articulate value propositions and build rapport with customers.
• Ability to work effectively in a cross-functional team environment, collaborating with colleagues from various departments to achieve common goals.
• Self-motivated and results-oriented, with a drive to exceed targets and objectives.

Aramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.

Our Mission is to Deliver flexible, innovative, reliable transport and logistics solutions.

Air Freight Operations Executive

ARAMEX Singapore is expanding! We are seeking Air Freight Operation Executive to join our Singapore team. You will report to the Air Freight Manager.

What are the roles and responsibility?

• Handle alerts in Cargowise for the Master execution
• Work closely with Air Freight Specialist team and Airlines on booking status
• Follow up with Airlines for perishable / DG requirements and temp upgrades
• Apply online booking via Airline direct sites or through carriers
• Generate AWB and MAWB based on customer requirements in destination clearance
• Prepare LC AWB and other required documents for payment
• Following the AWB standing instruction of docs accompany such as EAP

Requirement for the role

• 2-3 years of relevant working experience preferably in the Freight Forwarding and Logistics industry
• A team player
• 5.5 days work week
• Work Location: Airline Cargo Road

FOR FASTER RESPONSE PLEASE WHATSAPP DAMIEN @ +65-88575869

JOB DESCRIPTION

1) COLLECTING PARCELS IN THE MORNING BEFORE 9AM FROM THE DESIGNATED HUB

2) SORTING AND LOADING TO YOUR VAN

3) DRIVING TO DESIGNATED DELIVERY ZONE AND PERFORM DOORSTEP DELIVERY

4) FOLLOW THE DELIVERY PROTOCOL WHEN PERFORMING THE DELIVERY

5) ONCE COMPLETED CAN END THE DAY AND GO HOME

REQUIREMENTS

1) SINGAPOREAN/PR

2) CLASS 3 LICENSE

3) ABLE TO USE APP

4) BASIC COMMAND OF ENGLISH

5) CUSTOMER ORIENTED

6) CAREFUL AND DETAIL PERSON

7) NO CRIMINAL RECORD

PROS:

1) HIGH PAYOUT 3500-8000

2) FLEXIBLE WORKING SCHEDULE

CONS:

1) NO CPF

2) NO PAID LEAVE

Responsibilities:

• Support day-to-day operations.
• Taking care and manage goods receiving and outgoing.
• Proper management of receiving store, data entry, and ensure good housekeeping.
• Assisting and support operational requirements.
• Providing excellent customer service and maintaining relationships with stakeholders.
• Preparing and filing forms and other documents.
• Analyzing all operations and forwarding suggestions for improvement to the Manager.
• Other relevant duties as assigned.

Requirements:

• Diploma and above in Supply Chain, or in a relevant discipline.
• Candidates with prior experience in a similar position would be advantageous
• Excellent communication skills and problem-solving skills.
• Good organizational skills and ability to set priorities, manage time effectively.
• Salary package and position will be commensurate based on experience and skill set.

Work location: 70 Alps Ave, Singapore 498801

Job Description

• Perform system data entries and related functions for customer and "Internal Warehouse Management System" (iWMS)
• Coordinate with customers and internally for operations and inventory related matters
• Ensure all paperwork, system and filling are completed accurately and on time
• Plan and follow-up on Orders to ensure timely delivery
• Maintain accurate and updated inventory records
• Generate accurate billing invoices, inventory reports and related reports as per the deadline
• Attend to customer enquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirement

• Minimum a professional or NITEC Certificate or equivalent
• Positive attitude, detail-oriented,organised,and able to prioritise tasks
• Good interpersonal, communication and analytical skills
• Forklift License (for those applying for Storekeeper position)

We are seeking a responsible and safety-conscious school bus driver residing in the Ang Mo Kio area to transport student to and from school and related activities.

Job Responsibilities:

1.Safely operate a school bus along designated routes, ensuring timely pick-up and drop-off of students.

2. Conduct pre and post trip inspections of the vehicle, reporting any mechanical issues or maintenance needs to the operations team.

3. Adhere to all traffic laws, safety regulations, company operating procedure and policies

4. Maintain a clean and orderly bus environment

5. Report for any potential delays, accidents or emergency situations to the operations team

6. Respond promptly to emergencies or unexpected situations

7. Any ad-hoc duties assigned from time to time

Job Requirements:

1. Possess a valid Singapore Class 3 Driving Licence and Bus Driver Vocational Licence (BDVL)

2. Good communication skills and interpersonal skills

3. Able to use GPS and read google map

4. Always be punctual for work, good attendance, committed and reliable

5. Patience and positive attitude when working with primary school student

• Plan and coordinate resources for daily inbound / outbound warehouse operation
• Manage both the warehouse and shipping operation to ensure efficient and timely operation of the distribution
• Maintain customer service and safety work environment
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse operation process/workflow to optimize efficiently
• Responsible for control of costs, budget and vendors including negotiate rates
• Monitor and analyze operation KPIs and submit daily/weekly/monthly reports.
• Recruit and train of warehouse and shipping personnel

REQUIREMENTS:

• Minimum Degree holder in any discipline
• At least 3 years supervisory experience
• Willing to do hands on, operation oriented.
• Strong analytical ability and sensitive to numbers figures and time.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

BASIC SALARY + OT + AWS SGD4K

Working hours: Mon to Fri 9am - 6pm &SAT 9AM-2PM

Working Location: ECO TECH

Primary Function

Able to tolerate in vietnamise language

Responsible for the delivery and unloading of the Company’s goods to customer locations, meeting internal schedule and quality standards.

Planning deliveries and deployment of drivers.

Main duties and responsibilities:

Organize and load goods for delivery.

Deliver goods in company owned vehicles by using the most efficient delivery routes.

Perform general warehouse duties e.g. packing, loading and unloading of goods etc.

Maintain cleanliness of vehicle and report any maintenance problems to superior.

Undertake any other duties in relation to your job scope, as assigned by your superior from time to time.

Job Requirements

Well organized, self-motivated and a “can do” attitude

Possess minimum 1 years of supervisory experience

Customer Focus with strong communication skills

Attentive to details with a high degree of accuracy

Adaptable within a fast paced changing work environment.

Job Description

• Industry/ Organization Type: Logistics
• Position Title: Logistics Coordinator
• Working Location: West – Penjuru Lane (Nearest MRT: Clementi)
• Working Hours: 5.5 days (Mon – Fri: 8.30am – 5.30pm, every Sat: 8.30am-12.30pm)
• Salary Package: Up to SGD 4000 + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Operate and Update Operations System (LMS)
• Maintain and update tracking tools as required for each specific project to ensure all items are monitored effectively
• Organize and coordinate shipments via sea, air, or road according to provided shipping instructions. Responsibilities include: Securing necessary customs permits, Participating in site meetings, surveys, and loadouts as needed, Coordinating with contractors for timely collection and delivery of cargo within Singapore, Collaborating with overseas offices and agents to streamline operations, Confirm receipt of incoming invoices, Issue invoices to customers to facilitate timely payments
• Quotation Preparation: Create and provide quotations to clients, other company offices, or agents, ensuring that costs are competitive and align with the required terms
• Promptly share all client requests with the Operations Manager or Project Manager
• Actively seek and negotiate ad-hoc quotes from approved carriers, suppliers, and subcontractors, aiming to secure high-quality service at the most favorable rates

APPLY NOW!!!

• Min. O level
• Min. 2 years of operational experience in project freight forwarding
• Preferably have experience in sea, land, air mode of transportation
• Familiar with Singapore Customs Procedures
• Training provided to inexperienced candidate

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71495 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Our client is a global US MNC in the IT industry. Due to business needs, they are now recruiting a Logistics Coordinator be part of their Logistics Team for ongoing transformation projects.

Duties of Logistics Coordinator:

• Assist with daily warehouse operations, including picking, packing, and stock management.
• Maintain high accuracy in receiving, picking, and Warehouse Management System (e.g., SAP) processes.
• Monitor and respond to emails and handle general inquiries efficiently.
• Sort and organize inventory in line with established procedures.
• Provide administrative support, including document filing, scanning, and retrieval (e.g., PODs, invoices).
• Conduct regular stock-taking and cycle counting as assigned.
• Ensure punctuality and commitment, including availability for overtime when needed.
• Perform other tasks as directed by supervisors.

Requirements:

• Relevant experience
• Physically fit to carry loads up to 20kg

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a leading player in Manufacturing industry. Due to business needs, they are now recruiting a Logistics Coordinator to be part of their Logistics Team for ongoing transformation projects. They are located in the East - easily accessible.

Duties of Logistics Coordinator:

• Ensure accurate and timely documentation for all incoming and outgoing shipments.
• Update and maintain material movement records in the system and ensure inventory accuracy.
• Collaborate with warehouse and internal departments to align on requirements and priorities.
• Perform timely transactions in the SAP system and archive all related documents.
• Manage the purchase of indirect materials and generate weekly/monthly stock count sheets.
• Liaise with freight forwarders, arrange local deliveries, and handle RMA documentation.
• Maintain departmental safety and cleanliness standards.
• Contribute to process improvement initiatives and perform additional duties as assigned by the Logistics Manager.

Requirements:

• Relevant logistics experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a global leader in gateway services, who is seeking to recruit a Operations Assistant (Logistics). This position is based in Singapore.

Operations Assistant (Logistics)

Responsibilities

· Collect import charges at the counter.

· Verification of documents.

· Perform printing functions.

Requirements

· Able to operate a computer keyboard.

· Able to handle cashless payments like PayNow, Nets, Credit Cards etc.

· Able to work on rotating shift (6 day work week, rotating shift (can be am, pm or night)

· Min. Secondary school education

· Location : East

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

Job Scope:

• Provide programme administrative and logistical support for existing and new training programmes, seminars, conferences, study visits and ad hoc events.
• Responsible for full spectrum of programme administration and logistic duties (such as pre and post programme admin as well as onsite support) to ensure smooth delivery of programmes. The tasks include:

creating of course and class in TREX system

prepare publicity for programme

registration and confirmation of participants

coordinating travel arrangement (if applicable)

marking of attendance and compiling of course evaluation

• Procure items related to programmes/events
• Proper accrual of expenditures related to the programmes/events
• Timely invoicing/billing to participants
• Timely payments to trainers and suppliers
• Partner with domains and L&D Specialists/Researchers to ensure programme delivery is seamless and meet college KPIs such as LAE scores and target reach.
• Responsible for knowledge management ie. keeping accurate and proper records and comply client's standards and operation guidelines.

Location: Buona Vista

Contract Period: 8 months

Mon to Fri

EA License No: 96C4864

Reg. No.: R24121728

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Logistics Officer to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Oversee inbound and outbound logistics to ensure on-time deliveries.
• Prepare precise shipping documents while adhering to regulations and L/C guidelines.
• Promptly send shipping documents and notify importers.
• Investigate and address logistics-related claims efficiently.
• Keep SAP records up to date with high accuracy.
• Ensure the integrity of both digital and physical records.
• Produce detailed and timely logistics reports and documentation.

Requirements:

• Min 2 years of warehouse operations experience
• Proficient in Microsoft Officer
• Min O Level

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a leading logistics company. They are looking for a Senior Quality Executive to assist their Quality team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Senior Quality Executive is responsible for:

Duties

• Establish, update, and uphold the Quality and Environmental Management System (QEMS) in alignment with ISO 9001:2015, collaborating with stakeholders to create and revise relevant procedures.
• Track quality trends and performance metrics, ensuring continuous improvement within the organization.
• Manage internal and external ISO 9001:2015 certification processes, audits, and compliance to meet all required standards and objectives.
• Communicate quality assurance strategies and processes across the organization through quality programs, training, and awareness initiatives.
• Lead monthly quality review meetings, generate performance reports, and conduct site inspections to ensure compliance with quality standards.
• Participate in customer audits, lead investigations into quality issues, manage supplier onboarding, and address improvement areas based on non-conformities.

Requirements

• Min Diploma or Bachelor’s degree from an accredited institution in relevant Quality, Science or Engineering studies.
• Min 3-5 years of working experience in the quality function preferably in chemical, manufacturing, or logistics industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client leading player in Logistics Industry. They are looking for a Marketing Executive to assist their Marketing team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Marketing Executive is responsible for:

Duties

• Market tug and barge services to existing clients while exploring new clientele and markets, including direct and indirect sales of the company’s assets or third-party assets.
• Assist the Marketing Manager in developing and implementing sales strategies for tug and barge services.
• Monitor market trends and gather industry information to provide recommendations and feedback to the Marketing Manager.
• Oversee tug and barge operations to ensure high-quality services are delivered to clients.
• Ensure the operational readiness of vessels at all times.
• Undertake ad-hoc projects or duties as assigned by the Manager.

Requirements

• Minimum Diploma in Maritime or related discipline;
• Minimum 3 years of experience in marine related industry;
• Knowledge of BIMCO and to calculate Charter hire rate would be added advantage.
• Knowledge on Maritime rules and regulations and Maritime contracts would be an added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Operations Executive to join their Warehouse Operations team, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Optimize warehouse and administrative processes for efficiency.
• Identify and address improvement opportunities with staff and leaders.
• Drive projects to reduce waste, enhance productivity, and ensure sustainability.
• Implement digital tools to streamline workflows and improve the work environment.
• Present proposals to customers and coordinate implementation with stakeholders.
• Achieve annual targets for cost savings, sustainability, and customer improvement goals.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of warehouse operations, with exposure in process improvement projects
• Experience in automation tools such as powerbi, Python or power automate

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Job Summary

The role function provides administrative support to the HR Department. The incumbent will help to coordinate the day-to-day operations. Provide full support of HR functions including office administration work and any other HR activities.

Job Description

• Day to day HR operation and administrative support.
• Administer staff attendance, leave benefits, staff welfare
• Assists in employee queries regarding claims, benefits, and procedures.
• Prepare and coordinate employee on-boarding/off-boarding process.
• Maintain and update employee training records.
• Plan and coordinate recreation and events activities
• Maintain the contact point with the employees from different sites
• Backup for all other HR/admin support function
• Perform any other ad-hoc duties and projects as assigned.

Job Description

• Serve as main point of contact on daily operations issues, inquiries, and technical support request.
• Guide new customers through the onboarding process.
  Proactively identify potential issues or areas for improvement and take corrective actions to ensure customer’s satisfaction and retention.
• Identify opportunities to cross-sell additional products, services or solutions to customers based on their evolving needs and priorities.
• Collaborate with internal teams, such as sales to deliver tailored solutions and proposals that address customer’s requirements.
• Provide exceptional customer service and support to customers, addressing their inquiries, concerns, and requests in a timely and professional manner.
• Problem solving and provide solutions to customers.
• Seek feedback from customers on their experience and satisfaction levels.
• Encourage satisfied customers to become advocates or references for the company.
• To ensure timely and accurate invoicing to customers, and at the same time, constantly evaluating the invoicing process to optimize the efficiency of Accounts Receivable.
• To ensure timely and accurate verification of vendors invoices.
• Participate in cross-functional projects aimed at enhancing warehousing, distribution and system processes, as well as digitalization and workflow improvement initiatives.

Job Requirements

• Diploma in Supply Chain or equivalent preferred
• 1 - 2 years' experiences in e-commerce transactions
• Ability to resolve customers' issues and complaints.
• Resilient & committed, independent whilst being able to work in a team.
• Possess good communication skills.