Total 16,810 Others/Any job vacancies in SG OFFICE - ROBINSON ROAD

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Bellman with Conrad Hotels and Resorts welcomes Guests, assists with arrival and departure procedures, offers current information to Guests as requested and escorts Guests and messages for Guests to and from Guest rooms and other hotel areas.

What will I be doing?

As a Bellman, you will serve on the Guest Services team to meet Guest needs upon arrival and departure and to provide a comfortable stay for Guests by accommodating requests for information and assistance throughout the hotel. A Bellman will complete the following tasks:

• Ensure that the main entrance glass door is opened for all guests entering and leaving the main lobby
• Welcome Guests on arrival and assist them during their stay
• Manage Guest luggage
• Deliver luggage to guest room upon arrival and retrieve luggage from guest room upon departure in accordance with Brand standards
• Assist with long term storage luggage and update related information accurately
• Show guests to their rooms and explain the amenities and emergency procedures
• Receive and deliver mail and messages for the hotel and Guests
• Prepare the lobby information board on a daily basis
• Maintain current information on all hotel services as well as external locations, attractions, and landmarks in the hotel vicinity
• Provide support to the Concierge as required in cases of emergency
• Provide support at the reception area when there is a queue at the Front Desk
• Familiarise with procedure of newspaper report and deliver requested newspaper to guestroom in the morning
• Complete any other reasonable tasks as directed by the Bell Captain
• Project a professional manner with an emphasis on hospitality and Guest service
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Bellman serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• Previous experience working within the hotel, leisure, and/or retail sector
• Able to handle heavy load of 30kg baggage and/or parcel
• Excellent personal presentation
• Strong communication skills
• Energetic and enthusiastic
• Attentive to detail

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

• Lead the development and implementation of EHS policies, risk assessments, and safety programs for a manufacturing facility with clean room operations.
• Ensure compliance with MOM regulations, Fire Safety Act, NEA guidelines, and ISO EHS standards.
• Serve as the Fire Safety Manager (FSM), conducting fire drills and audits to meet SCDF requirements.
• Manage incident investigations to identify root causes and recommend corrective and preventive actions (CAPA).
• Conduct safety briefings, Safety meetings, and internal audits to promote a safe and sustainable workplace.
• Work closely with cross-functional teams to integrate EHS best practices into daily operations.
• Monitor and report EHS performance metrics to ensure continuous improvement and regulatory compliance.
• Prepare and submit reports on EHS audits, inspections, and compliance to management.

Requirements

• MOM-registered WSH Officer (WSHO) and SCDF-registered Fire Safety Manager (FSM) certifications.
• At least 5 years of EHS experience in a manufacturing or clean room environment.
• Familiarity with EHS standards (ISO 45001, ISO 14001) and Singapore's environmental regulations.
• Strong expertise in incident management, risk assessment, and fire safety protocols.
• Excellent leadership, communication, and problem-solving skills.
• Ability to engage and collaborate effectively with stakeholders, including contractors and management.

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011.

THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Programme Planning and Implementation

• Develop and implement Outreach plan/follow-up visits to seniors in the identified blocks.
• Develop and implement annual calendar plan of social and health activities for seniors.
• Ensure that the programmes and activities meet the performance indicators and operating guidelines issued by MOH, AIC, or MSF via their reporting systems, etc.
• Establish and motivate seniors to run mutual help groups.
• To conduct regular outreach to the seniors in identified HDB blocks/Private residences with the aim of registering all seniors within its service boundary and carry out regular visits to vulnerable and socially isolated seniors to monitor their well-being.

Volunteer Development

• Recruit, interview and screen potential volunteers.
• Establish networks with local community-based services/resources, such as grassroots, social services, corporate organisations and schools, to engage volunteers to help run or assist in the programmes.
• Provide and coordinate orientation of volunteers to their assigned role and the mission and objectives of the AAC.
• Serve as the key communication link between the AAC and its volunteers

• Polytechnic Diploma in any Discipline
• WSQ Diploma/ Advanced Diploma in Social Services

• Working Hours: 8:30am to 5:30pm (Mon-Fri) | 8:30am to 12:30pm (alternate saturdays)
• Islandwide (East, West, South, etc.)

Job Responsibilities:

• Responsible for the setting up the outlet
• Punctual, well-groomed and attired in the required uniform
• They must be well-versed and familiar with the menu, take orders, set tables, serve food and beverages.
• Clear and clean tables after guests leave, report any complaints and ensure cleanliness.
• Coordinate with the Kitchen crews, notify the manager or in charge of any safety hazard.
• Able to work in a fast-paced team environment.
• Perform any other duties as required by the Outlet Manager / Supervisor.

Requirements:

• 1 year of experience in service operation
• Product Upselling
• Personal Hygiene & Well-groomed
• Skillful at communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Able to always present a positive and professional attitude

Job Responsibilities:

• Responsible for mixing and dispensing various alcoholic/non-alcoholic drinks and cocktails at the bar.
• Ensure that bar is all set up with glasses, stirrers, cocktail garnishes, tidbits etc, before the shift commences.
• Replenish the stock/supplies as and when necessary.
• Monitor and maintain records of bar stocks, in particular wines and liquors and inform the manager for replenishment when necessary.
• Mix and dispense drinks/cocktails in accordance with the menu.
• Keep the bar counter clean, wash up, prepare garnishes and maintain housekeeping of the bar area.
• Provide efficient, attentive, courteous and professional service at all times.
• Create a friendly atmosphere in the bar and establish rapport with the customers.
• Able to work in a fast-paced team environment.
• Any other suitable tasks as and when assigned by Head Bartender.

Requirements:

• 1 year of experience in the management of a bar or beverage service operation
• In-Depth knowledge of various kinds of alcohol drinks including cocktails and wine
• Skillful at communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Able to present a positive and professional attitude at all times

Job Responsibilities:

• Responsible for the setting up the outlet
• Punctual, well-groomed and attired in the required uniform
• They must be well-versed and familiar with the menu, take orders, set tables, serve food and beverages.
• Clear and clean tables after guests leave, report any complaints and ensure cleanliness.
• Coordinate with the Kitchen crews, notify the manager or in charge of any safety hazard.
• Able to work in a fast-paced team environment.
• Perform any other duties as required by the Outlet Manager / Supervisor.

Requirements:

• 1 year of experience in service operation
• Product Upselling
• Personal Hygiene & Well-groomed
• Skillful at communicating with guests and providing excellent customer service
• Ability to engage in conversations in a professional and friendly manner
• Able to always present a positive and professional attitude

Key Responsibilities:

• Present existing product features, benefits, and pricing to clients
• Build and maintain good relationships with clients
• Attend weekly team meetings
• No monthly target/KPI
• Leading the sales team

Who should Apply:

• Prior sales experience is advantageous (preferably in B2B or B2C)
• Candidates should possess a polytechnic diploma
• Strong communication and interpersonal skills
• Ability to work independently and in teams
• Mid career switchers or candidates who are willing to be trained are welcomed to apply
• Working location: Lorong Chuan

Being the leading lifestyle media publication in Singapore, we are distributing content to more than 1 million Singaporeans monthly. You will support the operation of ConfirmGood.com, our Telegram network (the biggest in Singapore), and our social media platforms. This is a great opportunity for those who want to dive into life behind the scenes of the media industry.

Individuals that aspire to be media influencers and talents will be able to gain exposure via our media platforms.

Responsibilities:

• Identify social media marketing trends and develop monthly content strategy, produce content for the required platforms, and schedule content in a timely manner

• Tailor content to different platforms and formats (e.g. static image, infographics, animation/GIF, Facebook/Instagram Stories, microvideos, polls, podcasts, live streams and event coverage)

• Ideate new and creative growth strategies through digital platforms and/or any emerging technologies including growth of Company social media platforms and their online presence

• Keep abreast of new social media sites, web technologies and digital marketing trends, and adopt these for future campaigns

Job scope:

· Create infographics, Tik Tok Videos and graphic designs

· Social Media and Telegram Channel Management

· Able to create, draft, manage and post social media content

· Attend exclusive media events

Requirements:

· Good communication skills

· Confident, meticulous and witty

· Competent and responsible

· Familiar with Social Media Platforms ( Telegram, Instagram & Tik Tok etc)

· Experience with graphic design tools such as Adobe Suite (Illustrator, Photoshop, Lightroom CC), Canva (would be a plus)

· Photography and Illustration skills (would be a plus)

· Internship period: Minimum 6 months (Onsite)

*This Internship can lead to a conversion to a permanent position.

Check us out:

TikTok:

https://www.tiktok.com/@confirmgoodsg

https://www.tiktok.com/@tastesoulsg

https://www.tiktok.com/@goodlobangsg

https://www.tiktok.com/@vanitysuitesg

https://www.tiktok.com/@goodtoflynews

Telegram:

Confirm Good: https://t.me/confirmgood

Good Lobang: https://t.me/goodlobang

Good-2-Go: https://t.me/good2gosg

TasteSoul: https://t.me/tastesoulsg

Vanity Suite: https://t.me/vanitysuite

Fitness Level Up: https://t.me/fitnesslevelup

Good To Fly: https://t.me/goodtofly

Parent Code: https://t.me/parentcode

Next In Tech: https://t.me/nextintech

Nightlife Collective: https://t.me/nightlifecollective

Student Perks: https://t.me/joinchat/TxqQuSdtT1fWlFFt

The Marketing Executive research content and consumer trends, develop content strategies, and create content for a variety of businesses in digital media. They work closely with design and marketing teams to ensure that the content is engaging and consistent across all media platforms.

Requirements:

• Strong background in creating and customizing compelling content to reach out to targeted audiences

• Able to work in a fast-paced environment and to meet deadlines

• Proactive, self-motivated and a team player

• Possess good communication, management, and coordination skills

• Strong understanding of the Singapore marketing landscape will be a plus (e.g. consumer trends, media channels, etc.)

• Analyse impact of campaign strategy and digital media planning and optimization towards business goals

• In-depth knowledge of various social media platforms (i.e. Telegram, Instagram, TikTok, etc.)

• Knowledge of softwares such as Adobe After Effects, Adobe InDesign, Adobe Photoshop, Adobe Illustrator, Canva will be an advantage

Roles & Responsibilities:

• Identify social media marketing trends and develop monthly content strategy, produce content for the required platforms, and schedule content in a timely manner

• Tailor content to different platforms and formats (e.g. static image, infographics, animation/GIF, Facebook/Instagram Stories, microvideos, polls, podcasts, live streams and event coverage)

• Ideate new and creative growth strategies through digital platforms and/or any emerging technologies including growth of Company social media platforms and their online presence

• Keep abreast of new social media sites, web technologies and digital marketing trends, and adopt these for future campaigns

• Monitor and evaluate campaign performance, assess campaign trends, prepare data analysis, and identify growth opportunities for clients

• Continuous review and active management of the website and all digital assets

•Creation and execution of marketing campaigns including company branding, online content strategy, social media campaigns etc.

(Minimum 2 years of relevant experience. Fresh Grads/Career Switch Candidates without experience may apply for our Graduate program)

Wanna be the Face of Confirm Good? Check us out:

TikTok:

https://www.tiktok.com/@confirmgoodsg

https://www.tiktok.com/@tastesoulsg

https://www.tiktok.com/@goodlobangsg

https://www.tiktok.com/@vanitysuitesg

https://www.tiktok.com/@goodtoflynews

Telegram:

Confirm Good: https://t.me/confirmgood

Good Lobang: https://t.me/goodlobang

Good-2-Go: https://t.me/good2gosg

TasteSoul: https://t.me/tastesoulsg

Vanity Suite: https://t.me/vanitysuite

Fitness Level Up: https://t.me/fitnesslevelup

Good To Fly: https://t.me/goodtofly

Parent Code: https://t.me/parentcode

Next In Tech: https://t.me/nextintech

Nightlife Collective: https://t.me/nightlifecollective

Student Perks: https://t.me/joinchat/TxqQuSdtT1fWlFFt

As part of our multi-channel distribution strategy, you will be at the forefront to provide our customers with financial and life protection solutions. Not just a regular salesperson, you will represent us as a passionate, honest, and professional adviser. You enjoy conducting financial needs analysis for the customers and provide them sound advice on the best financial products that meets their needs!

With a monthly paid salary, employee benefits and Induction trainers to impart their skills, we fully equip you to embark on a career of financial advisory, Made Yours!

As a Wealth Manager, you will be required to:

• Perform financial needs analysis to understand our clients’ financial situation and develop strategies to help them achieve their financial goals across areas such as protection, education, investment and retirement with Income Insurance’s product suite.
• Address inquiries from companies and individuals to provide advice and plan for their financial futures.
• Review and follow up with clients through the different life stages to assess the impact of life changes on their financial goals and to provide advice to steer them back on track.
• Prepare and interpret financial document summaries, investment performance report and income projections for clients.
• Continuously build and maintain effective relationships with existing potential customers.

We’re looking for individuals who are:

• Degree graduates in any field
• CMFAS Certified (M5, M9, M9A, HI). Candidates with other insurance certifications (BCP, PGI, ComGI) will have an added advantage.
• Self-starter, resilient and highly driven to excel and succeed in the role.
• Motivated by performance-based incentive structures and enjoy seeing tangible rewards based on your efforts invested.
• Outgoing and have good interpersonal skills.
• Passionate in helping our clients achieve their financial goals.

This is a full-time, permanent position, and you will be assigned to Income Agency branches. Remuneration package includes a basic salary, attractive sales incentives, and employee benefits. Empowering your growth, we offer personalized training and career progression pathways tailored to your unique aspirations and goals, helping you unlock your full potential and achieve success on your own terms.

User Experience Management Consultant

Requirements:

• Degree in IT, Management, Psychology, Data Analysis or equivalent
• Minimum 3-5 years of relevant experience
• Understanding of Experience Management concept (CX / DT background is a plus)
• Basic knowledge on XM tools (preferable Qualtrics)
• Research and need analysis capability
• Customer / Partner Journey mapping, Customer segmentation and personas creation
• Service blueprint design
• Collect and coordinate data (rules, survey standards, metrics selection)
• Analytical approaches, reporting and create dashboard
• Implement, roll out and communicate XM as per XM framework (from Nang)
• Candidates can be not fully IT background. Psychology and Data Analyst background are possible.
• Prefer candidates who are skilled in business case calculation, business analysts.
• Excellent communication and interpersonal skills

Interested applicants please forward your updated profile to [email protected]

The Investment Operational Risk and Compliance team is part of the Risk Management Department which drives risk management agenda, ensures sound and effective risk management framework and promotes risk culture. The team oversees and conducts the operational risk management function for Income’s Investment related activities and ensures these activities are compliant with applicable laws, regulations, and internal standards. We are looking for a strong and pro-active team player who wants to grow with Income to join us.

Your main responsibilities will include:

Investment Operational Risk

• Drive and Support the Investment Operation Risk framework, procedures, and related activities, in the areas of Risk

Management / 2nd Line of Defence.

• Conduct the Incident Notification and Reporting (Ops Loss) for Investment related activities
• Provide support to Risk and Control Self-Assessment (RCSA), Control Testing and Quality Assurance Review, and recommend enhancements on adequacy of the design of internal controls and processes
• Review the Investment Management Agreement (IMAs), Investment Portfolios Guidelines, Subscription Documents and other requests from our Investment Teams.
• Review the Investment Breach Register and Investment's team standard operating procedures (SOP) on a regular basis.
• Participate to the regular review on External Fund Managers.
• Coordinate and prepare Monthly Incident Reporting with the Investment personnel for Risk Management reporting
• Coordinate and support for Substantial Shareholding reporting for other jurisdictions other than SG

Investment Compliance (Regulatory)

• Support to the Investment Compliance (Regulatory) framework, policies, procedures, and related activities (i.e., assessment, dissemination and advisory on Regulations applicable to Investment activities)
• Review and assess Investment Regulatory Breaches, prepare notification to Authorities
• Report and escalate compliance shortcomings, violations and breaches to Senior Management, Board committees, and Authorities.
• Contribute in the preparation of compliance report on a quarterly basis

Qualifications

• Degree in Accounting, Finance, Law or equivalent
• Experience in Asset Management / Investment will be preferable
• Minimum 3 to 5 years of relevant experience either in Portfolios Operations or Investment Compliance or Operational Risk
• Familiar with MAS regulations, notices and guidelines with respect to Fund Management and Insurance Investments will be a plus (e.g. Securities & Futures Act, Code of Collective Investment Schemes, MAS Notice 307, CPF Investment Guidelines).
• Good in communication and writing skills, able to present to and engage with different audience
• Team player with good interpersonal skill, able to work independently as well
• Analytical skills

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

• Design and Development: Create tailored SAP Analytics Cloud (SAC) solutions to address clients' specific business requirements.
• Analytics Designer Expertise: Leverage the Analytics Designer tool in SAP SAC to build interactive, visually engaging, and user-friendly analytical applications.
• Planning and Reporting: Develop solutions that integrate advanced planning, reporting, and analytics functionalities to enable data-driven decision-making.
• SAP Datasphere Integration: Utilize SAP Datasphere to connect, model, and prepare data from multiple sources for seamless integration with SAC applications.
• Data Optimization: Ensure data workflows are optimized, models are robust, and analytics environments are scalable to handle complex business scenarios.
• Collaboration: Work closely with cross-functional teams, including business stakeholders, data engineers, and developers, to deliver high-quality solutions.
• Client Engagement: Understand business challenges, translate them into technical solutions, and provide actionable insights through SAP SAC applications.
• Continuous Improvement: Stay updated on the latest SAP technologies and trends to deliver innovative and efficient solutions.

Requirements

• 6 years experience in SAC Planning configuration and development
• Cost Accountant certification
• Good communication skills

The WWH Revenue Analyst reports directly to the Director of Revenue Management. The Revenue Analyst supports the Worldwide Hotels portfolio’s revenue strategy through comprehensive analysis and reporting. This role ensures that all segments and distribution channels are optimised to maximize revenue opportunities in line with budget, forecast, pace, and market demand.

KEY KPI’s

• KPI 1: Identify and articulate any revenue opportunities and issues affecting RevPAR Index for the Worldwide Hotel portfolio. Provide actionable solutions promptly.
• KPI 2: Provides reports and market intelligence through close monitoring of competitors performance, strategies and pricing structures to Revenue Leadership to assist in creating detailed forecasts on a daily, weekly and monthly basis.
• KPI 3: Analyse and Communicates distribution channel performance to identify revenue opportunities, ensuring full optimisation of Public channels, GDS, OTAs, and other channels.

SPECIFIC DUTIES & RESPONSIBILITIES

Revenue Analysis & Data Management

• Maximize revenue potential and ensure proactive and accurate maintenance and management of all systems including but not limit to Opera Cloud, Channel Manager, Revenue Management System and TARS.
• Support WWH Revenue team in preparing necessary documents, reports, and presentation for departmental, weekly revenue meeting, monthly reporting and quarterly review.
• Ensure that all necessary reports are maintained and systematically analysed, including but not limited to: STR, Market Segment Analysis, Source Contribution, Internet Production, Pickup and Pace by Segment, Ancillary Fees Contribution and Room Type Statistics.
• Compiles information, analyses and monitors actual sales against projected sales. Extracts and analyses data to draw viable/actionable business conclusions.
• Generates and provides accurate and timely results in the form of reports, presentations, etc. and serve as primary source for majority of reporting and analytical needs of the Revenue Management and Commercial teams.
• Analyses period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.
• Explores opportunities that drive revenue, create value for hotels, and encourage innovation; challenges existing processes/systems/products to make improvements.
• Manage escalations for technical issues related to reservations, revenue management systems, and property management systems, coordinating with support teams for resolution.

Job Requirement

• Diploma or Degree in Hospitality, Business, or a related field from a recognized institution with a minimum of 2 years of hands-on experience in revenue management, distribution, reservations, front office, or analytics within the hotel industry
• Proficiency in key revenue management systems and tools such as Opera Cloud, revenue management system (IDeaS), TARS, Channel Manager like SiteMinder.
• Advanced skills in Excel (including complex formulas and data analysis), Word, PowerPoint, and Business Intelligence tools are essential. Strong analytical skills with a proven track record of identifying trends, solving complex problems, and using data-driven insights to inform strategic decisions. Must be adept at data manipulation and interpretation to enhance revenue strategies.
• Demonstrated aptitude for problem solving and problem identification.
• High levels of flexibility and adaptability.
• Strong team playing skills and act with utmost integrity.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers (2017). Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

Across all levels, our kitchen is a safe space for every culinary mind to explore their artistry and hone their craft in every dish, and in every detail.

You’ll be in charge of:

• Setting up and stocking up stations with all necessary supplies
• Preparing food for service (mise-en-place)
• Cooking menu items
• Cleaning up station and taking care of leftover food
• Handling stock inventory appropriately

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

Responsibilities:

As a Program/Project Management Lead, you will be responsible for managing the overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues, and outcomes. Expected to be a SME with deep knowledge and experience. Should have influencing and Advisory skills. Engage with multiple teams and responsible for team decisions. Expected to provide solutions to problems that apply across multiple teams, and provide solutions to business area problems. Master proficiency in Program Project Management is required. Expert level of proficiency in Scope Management is recommended. Estimation and Planning with Expert proficiency, Risk Management with Expert proficiency, Project Management Body of Knowledge (PMBOK) with Expert proficiency are suggested skills.

• Develop and implement project management strategies to ensure successful project delivery
• Lead cross-functional teams to achieve project milestones and objectives
• Monitor and report project progress to stakeholders regularly
• Identify and mitigate project risks to ensure successful outcomes
• Collaborate with stakeholders to ensure project scope alignment with business goals

Job Requirement

• Bachelor’s in Computer Science / Information Technology or equivalent
• Experience in a Scrum Master role
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• SCRUM Master Certification is an advantage
• Self-starter with excellent leadership and team building skills
• Ability to resolve complex problems creatively
• Experience in managing senior stakeholder
• You are proficient in using a variety of agile delivery tools e.g. JIRA, Confluence.
• 5-6 years of experience in delivering agile projects (planning, execution and team management) in the context of Software Engineering
• Strong customer focus: skilled ability to interpret and analyse customer requirements;
• Excellent presentation, communication skills and written communication skills able to speak with stakeholders of different levels

Position: Customer Service Executive

Location: Jewel, Changi Airport

Key Responsibilities:

Respond to customer enquiries via phone and email.

Manage the front counter:

- Perform cashiering duties.

- Upsell beverages and other offerings.

- Plan and manage the floorplan and reservations for each event show.

- Provide excellent service to enhance the guest experience (Fri, Sat & Sun availability required).

Requirements:

- Strong communication and interpersonal skills

- Organized and detail-oriented

- Able to work Fridays to Sunday

- Customer service or hospitality experience is a bonus

What We Offer:

Salary: $2,800 per month.

Opportunity to work in the heart of Changi Jewel, a dynamic and vibrant location.

Who We’re Looking For:

If you’re organized, personable, and ready to work in a fast-paced environment.

We’d love to hear from you! Prior experience in customer service or hospitality is an advantage but not a must.

Singaporean Or Singapore PR Only!!

How to Apply: Interested applicants may apply here or WhatsApp 85881419

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team incredibly passionate about the potential our industry has in shaping a city, we take great pride in grooming what we hope will be the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers (2017). Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

Across all levels, our kitchen is a safe space for every culinary mind to explore their artistry and hone their craft in every dish, and in every detail.

You’ll be in charge of:

• Setting up and stocking up stations with all necessary supplies
• Setting up workstation with all the needed ingredients and cooking equipment
• Preparing food for service (mise-en-place)
• Checking quality of ingredients
• Monitoring stock and place order when there are shortages
• Cooking menu items
• Keeping a sanitized and orderly environment in the kitchen
• Enforcing strict health and hygiene standard and troubleshooting any problems that may arise

We are looking for someone:

• Eager to grow
• Passion for people (through food & service)
• Lead with empathy and kindness, though never without firmness
• Pursue continuous improvement
• Own outcomes and drive solutions

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange interviews or assessments.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange for an interview.

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange for an interview.

The Executive / Senior Executive, Marketing and Communication, will support the institution’s marketing efforts to enhance its brand image, drive program awareness and generate leads. This role focuses on managing social media, crafting impactful content, coordinating events, ensuring brand governance, and managing branded merchandise to boost visibility and engagement with key stakeholders.

Responsibilities

Brand Management

• Act as the brand custodian, ensuring adherence to corporate brand guidelines and maintaining consistent brand governance across all platforms and materials
• Source and manage branded merchandise for students, visitors, partners etc. to enhance brand presence and engagement

Content Management and Marketing

• Coordinate with Marketing Manager to develop and implement annual marketing and content calendars, translating strategic goals into actionable plans
• Produce compelling content for website, social media, and other platforms, driving brand and program awareness and generating leads
• Day-to-day management of social media platforms, including crafting engaging posts, scheduling content, and responding promptly to inquiries
• Assist the Marketing Manager and work with the relevant teams to execute marketing campaigns to enhance brand positioning, improve visibility and attract prospective students
• Copywriting for marketing materials and communications

Events and Outreach

• Organise and coordinate in-house events such as workshops and talks
• Represent the organisation at external events, such as roadshows, to promote programs and engage prospective students

Reporting

• Conduct regular market research and monitor competitor’s activities and programs, and interpret, present and discuss this intelligence during schedule meetings
• Keep up to date with new developments in policies and industry landscape, anticipate potential negative and positive impacts on the business and adapt strategy accordingly

Requirements

• Degree in Marketing, Communications, Business, or a related field
• At least 1-2 years of experience in a marketing or communications role, preferably within education or a similar industry
• Strong understanding of social media management and content creation
• Excellent written and interpersonal skills
• Experience in event planning and coordination is an advantage
• Highly adaptable to a fast-paced and dynamic environment

Desired Skills and Experience

Market Research, Microsoft Office, verbal communication skills, social media, Interpersonal Skills, Adaptable, commercial acumen. Able to work flexible hours. Past experience in private education institution and knowledge of EduTrust process an advantage.

Responsibilities

Reporting to the Head of Teaching and Curriculum, you will design, develop and implement high quality enrichment programmes that meet the learning needs of children. You will also be expected to take on curriculum duties.

Job Description:

• Work with Head of Teaching and Curriculum to ensure that curriculum and lesson delivery is aligned with MOE’s learning goals
• Teach, coach, and support children; nurturing their enthusiasm towards learning
• Assess work, provide appropriate feedback and track the progress of children
• Work collaboratively with parents to ensure that children are supported in their learning journeys
• Build strong relationships with parents through close communication
• Required to work Wednesday - Sunday
• To complete all our duties assigned by the management team

Qualifications:

• At least 1 year & above on relevant teaching or writing experience. Fresh graduates are welcome
• Diploma or Bachelor’s Degree in related field
• Passion for education, learning, and writing
• Genuine interest and enthusiasm in interacting with children
• Possess working knowledge and expertise of the Singapore education system
• Creative, meticulous, and driven individual
• Good time management, ability to work independently
• Collaborator with excellent communication skills
• Flexible, and able to manage change and ambiguity well

Role: Devops Engineer - AWS

JD:

Required Experience:

• Extensive experience in AWS services
• Infrastructure automation using Terraform
• Strong understanding of GCC and IM8 policies
• Experience with advanced AWS tools and frameworks like Kinesis, Chime, OpenSearch, and Generative AI (GenAI) using Retrieval-Augmented Generation (RAG) is highly valued.

Key Responsibilities

Cloud Architecture and Design:

• Design and implement highly available, resilient, and scalable architectures on AWS, including networking, compute, storage, and database solutions.
• Architect solutions that leverage AWS best practices for security, cost optimization, and performance.

Infrastructure as Code (IaC):

• Develop, maintain, and manage Terraform configurations for automated provisioning and management of AWS resources.
• Implement best practices in version control, modularization, and reuse to ensure IaC maintainability and scalability.

Networking and Security:

• Design secure VPC architectures, subnets, routing, VPNs, and peering connections for multi-region and hybrid environments.
• Manage security groups, network ACLs, and identity access management (IAM) to ensure a secure AWS environment.

Compute, Storage, and Database Solutions:

• Leverage AWS services like EC2, ECS Fargate, and Lambda for compute workloads, based on application needs.
• Design scalable storage solutions using S3, EBS, and EFS.
• Architect and optimize database solutions with RDS, DynamoDB, and Aurora.

Monitoring, Logging, and Alerting:

• Implement monitoring, logging, and alerting solutions using CloudWatch, CloudTrail, and the ELK Stack (Elasticsearch, Logstash, and Kibana) to ensure observability and troubleshooting capabilities.
• Set up proactive alerts and monitoring for performance and security issues to minimize downtime and optimize performance.

Job Summary:

The Solutions Architect will play a pivotal role in defining, developing, and implementing advanced solutions for data analytics infrastructure and cloud services. This role requires a blend of technical expertise and business acumen to provide scalable, sustainable, and innovative solutions. The Solutions Architect will work across various teams and stakeholders, ensuring alignment with organizational goals and industry best practices.

Key Responsibilities:

Architecture and Design: Develop, maintain, and promote blueprints, roadmaps, and reference architectures for data analytics infrastructure and services. Analyze new business requirements and architect solutions while managing delivery through acquisition or change control processes. Enhance cloud capabilities by designing and implementing reusable cloud application patterns. Drive strategies for migrating applications and workloads to the cloud. Collaborate with business leads and system owners to understand requirements and identify suitable architectural patterns.

Cloud and Data Operations: Develop and maintain cloud automation playbooks for managing and scaling containers, hosts, and cloud services. Ensure compliance of cloud resources with industry standards and best practices. Provide technical support to resolve application-to-platform integration issues for PaaS and IaaS services. Research and propose solutions for AWS data transformation, operational frameworks, and application integration.

Documentation and Collaboration: Create and maintain architectural templates and operational documents in collaboration with lead architects and engineers. Collaborate with DevOps and engineering teams to develop service catalogues. Engage in vendor management to ensure solutions are scalable, sustainable, and architecturally aligned.

Technology Evaluation and Implementation: Employ data acquisition tools and real-time processing to create advanced analytics solutions. Utilize data modeling techniques for analytics (e.g., star and snowflake schemas). Incorporate machine learning, data visualization, and event-driven architectures into solutions. Work with advanced reporting tools (e.g., Power BI, Tableau, OBIEE) to deliver interactive dashboards and reports.

Requirements:

Education and Experience:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, Computer Engineering, or related fields.
• Minimum of 5 years of experience in data warehouse and advanced analytics solutions.

Technical Expertise:

Databases: Proficiency with Oracle, DB2, MS SQL, MySQL, Teradata, and Databricks.

Data Repositories: Experience with operational data stores, dimensional data stores, data marts, and data lakes.

Programming Languages: Advanced skills in SQL, NoSQL, Python, and R.

Data Tools: Expertise with ETL tools, data quality tools, and change data capture.

Visualization Tools: Proficiency with Power BI, Tableau, and OBIEE.

Data Analytics Models: Familiarity with data mining, predictive analytics, and healthcare analytics.

Cloud Knowledge (AWS):

• Hands-on experience with AWS cloud platforms and managed services.
• Familiarity with cloud-native architecture, microservices, and managed databases.
• Infrastructure as Code (IaC) tools: Terraform, CloudFormation.
• Proficiency in setting up load balancers, virtual networks, and virtual servers.
• Expertise in identity and access management, including integration with Active Directory.
• AWS certifications (e.g., AWS Cloud Practitioner, AWS Solutions Architect) are a plus.